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Dell Calls For Red Hat To Lower Prices

VaultX points to an article on CNET (linked below), writing "According to Dell, Red Hat needs to lower pricing. 'We believe Red Hat Enterprise Linux 3, for the small and medium-sized business market, was out of the price range of these customers.' With Dell's strong presence in the Linux server market, Red Hat may want to listen."

84 of 526 comments (clear)

  1. ANONYMOUS COWARD CALLS FOR FERRARI TO LOWER PRICES by Anonymous Coward · · Score: 5, Funny

    'We believe the Ferrari F430 Spider, for the small and medium-sized automotive market, was out of the price range of Mr. Coward.' With Coward's strong presence in the local Ferrari dealership, Ferrari SpA may want to listen.

  2. They could be lower but not by much by Facekhan · · Score: 3, Insightful

    The prices are a little bit on the high side, but you are buying support not the software for the most part and they are certainly not higher that Windows Server 2003 which they are setup to compete with.

    RHS 3 is a pretty solid server IMHO, after using it for a few months on a web server and finding it far superior and simpler to manage than the Solaris box the company has its other website on.

    1. Re:They could be lower but not by much by Anonymous Coward · · Score: 3, Insightful

      A bit of Sun bashing, and voilá, instant karma.

    2. Re:They could be lower but not by much by smick · · Score: 2, Interesting

      Speaking of Redhat support how is it? I've used Redhat Enterprise Server before, but never had a reason to call their tech support line. Only reason I reccomended it to the client was that he wanted something that had support. Which of course he never used either(Just called me).

    3. Re:They could be lower but not by much by IANAAC · · Score: 4, Interesting
      The prices are a little bit on the high side, but you are buying support not the software for the most part and they are certainly not higher that Windows Server 2003 which they are setup to compete with.

      A better comparison would be with something like SUSE Enterprise server - their direct competition.

      The price difference, as well as the number of options available is an eye-opener.

    4. Re:They could be lower but not by much by lspd · · Score: 4, Informative

      The prices are a little bit on the high side, but you are buying support not the software for the most part and they are certainly not higher that Windows Server 2003 which they are setup to compete with.

      Windows Server 2003 prices are here.

      The RedHat recommended version for a small business webserver is here.

      Microsoft policy is that business products will be supported for a minimum of five years (10 for hotfix security support) after they are released.

      Windows Server 2003 Web Edition is $399. Per year that's $79.80 for 5 years or $39.90 for 10 years.

      RHES for x86 is $349 per year for updates, installation help, and support with a 2 day response time. Over 5 years you're paying $1745 total. Over 10 it's $3490. These figures also assume that RedHat does not raise the prices higher in the future and does not change the contract.

    5. Re:They could be lower but not by much by Synn · · Score: 4, Insightful

      Windows Server 2003 Web Edition is $399. Per year that's $79.80 for 5 years or $39.90 for 10 years.

      Except that those prices don't include any support contracts. If you call Microsoft with a problem you'd better have a credit card ready.

      I can download Fedora Core for free and get free updates if I wanted to go the cheap route.

    6. Re:They could be lower but not by much by ajs · · Score: 4, Informative
      This example is great. You suggest SuSE Enterprise server for options and price... heh, well you do get options and price, I'll grant....

      On Novell's SuSE Enterprise 9 page they say that it will only cost you $35 for a single-CPU copy of SuSE Enterprise 9. Wow, nice deal, eh?

      Then they give you a link for complete pricing. After you start to claw your eyes out, you'll find you're in a twisty maze of horrid excel files (no, really, worse than your average excel file by a LOT). Finally you get to pricing. Support is listed in the file,
      /DATA/PRICELISTS/Pricelists/VLA-CLA/Dec 04/USDec04vla_cla.xls
      on line 3488 (I can't make up stuff this silly, really), you will find the entry for "SUSE LINUX Server Support per Server". It's not clear which price is the one you pay, but it lists $900 and $1010.

      So, you can get a shrink-wrapped box of free software for $35... and support is $900.

      They do offer a "small business support" package for $3,800 and a 5-incidents pack for $1,900 as well (which might be more cost-effective).

      For little companies that just want to buy a shrink-wrap box, and are never going to call for support SuSE is fine. For the enterprise, Red Hat is price and service competitive in the extreme.
    7. Re:They could be lower but not by much by lspd · · Score: 2, Informative

      If you call Microsoft with a problem you'd better have a credit card ready.

      And the same applies to RedHat. The price quoted is only includes "One Year Installation and Basic Configuration Web Support"

    8. Re:They could be lower but not by much by MarkRose · · Score: 2, Funny

      Just wait until he starts bashing the Moon! There'll be bits of cheesey posts like this everywhere!

      --
      Be relentless!
    9. Re:They could be lower but not by much by iwan-nl · · Score: 5, Funny
      Sun sucks.

      How much crack does one need to smoke in order to mod parent Interesting?

      "Wow, he thinks Sun sucks! How interesting! Especially since the article has *absolutely nothing* to do with Sun! If only I had more mod points i'd mod this guy Insightfull too! w00t!"

      --
      I'm trying to improve my English. Please correct me on any spelling/grammar errors in this post.
    10. Re:They could be lower but not by much by Rich0 · · Score: 2, Interesting

      I would imagine that in most shops, the clients are running some flavor of windows.

      The issue with CALs isn't that the clients aren't free. It is that you have to pay for not only the OS on the client but also for their right to connect to a server.

      I don't know all the details, but if you have a server and 100 workstations you pay for:

      1. Server license
      2. 100 workstation licenses
      3. 100 CALs to enable server to talk to 100 workstations at once.

      If you had 10 servers my guess is that you'd pay:

      1. 10 Server licenses
      2. 100 workstation licenses
      3. 1000 CALs to enable each server to talk to 100 workstations at once.

      You see that the CALs are more of a server-related expense than a client-related, since they go up as you add servers as well as clients.

      The other problem with all of this is license managment. If you don't have CALs all you need is to tape a copy of the OS license to the top of each computer and you know that you are fully legit. With CALs thrown in you also need to analyze who is connecting to what server at what time to figure out how you're doing.

      With Samba there are no CALs, so you can pick the server and clients on their own merits, and mix and match them however you want...

    11. Re:They could be lower but not by much by NardofDoom · · Score: 2, Funny

      You must be new here.

      --
      You have two hands and one brain, so always code twice as much as you think!
    12. Re:They could be lower but not by much by lordvdr · · Score: 2, Informative

      Almost got it. CALs, these days, are per-client, not per-connection. So your first scenario, 100 clients, 1 server, 100 CALs is right, but your second scenario is 100 clients, 10 servers, 100 CALs because Windows decided to move that way.

      Why they even charge for CALs when you typically run Windows Clients when connecting to a Windows Server is beyond me. I think it's f'ing dumb. I guess it's just one more way to fsck us as a customer.

      --
      If you are out to describe the truth, leave elegance to the tailor - Albert Einstein
    13. Re:They could be lower but not by much by iwan-nl · · Score: 2, Informative

      Yes i realize this. I wasn't serious either. That's why I decided to reply with another infamous /. cliché. So my conclusion is that YOU are the "boob" here. (Whatever that may mean.) Fortunatly my post got modded funny so i know others did get the joke :P

      --
      I'm trying to improve my English. Please correct me on any spelling/grammar errors in this post.
  3. .edu price by i.r.id10t · · Score: 4, Informative

    Yeah, the college I worked at balked at the prices too, until I told them about the $50 .edu price (workstation is $25) ... Couldn't find anything on their website, but a email to the sales department took care of it.

    --
    Don't blame me, I voted for Kodos
    1. Re:.edu price by i.r.id10t · · Score: 4, Informative

      http://www.redhat.com/solutions/industries/educati on/indiv/

      Sorry, should've googled before posting... well when we needed it, it wasn't on the site :)

      --
      Don't blame me, I voted for Kodos
    2. Re:.edu price by metlin · · Score: 2, Funny

      > Sorry, should've googled before posting...

      That's okay. u.r.id10t, so all is cool :-p

    3. Re:.edu price by Curtman · · Score: 3, Funny

      That's okay. u.r.id10t, so all is cool :-p

      He got double modpoints, and screwed up both posts though. Who's the ID10T's now? ;)

  4. Other Linux competitors by Devil's+BSD · · Score: 4, Insightful

    Couldn't/Shouldn't Dell look into other Linux server packages? After all, that is the nature of the free market. If Dell drags Red Hat and, say, Turbolinux, or god forbid... SCO... into the fray, that would make the bottom line for companies looking to switch to Linux even more appealing.

    --
    I'm the Devil the Windows users warned you about.
    1. Re:Other Linux competitors by njcoder · · Score: 4, Informative
      " Couldn't/Shouldn't Dell look into other Linux server packages?"

      It's not that easy. Linux distributions vary. A lot of applications that people are buying for these servers are certified torun on RHEL and sometimes Suse's enterprise linux. Things like oracle may not run on debian.

    2. Re:Other Linux competitors by mabinogi · · Score: 3, Informative

      Couldn't/Shouldn't you look in to RTFA or something?

      "And Dell has the marketing muscle to make its opinions clear. Indeed, Red Hat's pricing was instrumental in Dell's decision to sign its October pact to sell Novell's SuSE Linux. "

      --
      Advanced users are users too!
    3. Re:Other Linux competitors by 0racle · · Score: 3, Interesting

      "Oh, you don't carry Red Hat? Well we were kinda looking to get a Linux box. Thanks, we'll be talking to IBM."

      Sorry but Red Hat IS Linux to many businesses. Thats why Sun directs its challenges to Red Hat, thats why MS talks about Red Hat when they do the TCO arguments, Red Hat is the most visible company selling a Linux system. If you want to aim big, and Dell does, if your not going to carry Red Hat, there's no point in carrying Linux at all.

      --
      "I use a Mac because I'm just better than you are."
    4. Re:Other Linux competitors by subsolar2 · · Score: 2, Informative

      Just looked it up on their site at It's $174/Yr for support of SEL 9 for a single CPU server and $260/Yr for a dual CPU server. Cheaper than minimum $350/Yr for RHEL and alot cheaper than the $900/Yr Novell wants you to pay for support.

      For $175 per single-CPU server annual maintenance subscription and $269 for a dual CPU subscription, Dell and Novell offer Linux customers additional choice on Dell's award-winning PowerEdge 1850, 2800 and 2850 servers. SUSE LINUX Enterprise Server 9 is the first enterprise-class Linux server to leverage the performance, scalability and security features of the new Linux 2.6 kernel. This new platform is ideal for customers deploying Web farms, IT infrastructures and custom applications. The operating system will be bundled with the server at the time of purchase. A joint service agreement between the two companies provides customers with the same levels of award-winning support for SUSE LINUX Enterprise Server 9 as all other operating systems.

      BTW We just got a 2850 (to run netware) and it's pretty sweet ... only down side is when you first power it up it sounds like a 747 taxing for takeoff. After server management board boots it throttles the fans to something reazonable ... power cycling the server is not something I plan on doing more than once a year so I can deal with that.

    5. Re:Other Linux competitors by 0racle · · Score: 4, Insightful

      No other distro is going after their business. You think Sun or MS cares that I run ArchLinux and Slackware? Or that the guy down the street runs Debian and maybe some other guy runs Mandrake? Suse is in a state of transition right now, NDS is too new, no one takes Lin-whatever-the-hell-they're called seriously and everything else falls into the realm of a hobby OS. None of those are the business that Sun or MS are targeting. If Red Hat was not in the position it is now, neither would be going after any distro since for them they would effectively not exist. Red Hat is the target not because they are moving Linux, but because they are successfully moving a product into areas that both Sun and MS want. If they were selling DR-DOS as well they would be the target. Red Hat the brand is the target, not the software.

      --
      "I use a Mac because I'm just better than you are."
    6. Re:Other Linux competitors by justins · · Score: 3, Informative
      "Oh, you don't carry Red Hat? Well we were kinda looking to get a Linux box. Thanks, we'll be talking to IBM."

      Which would be ironic, since IBM also pushes SuSE harder than Redhat. Though both companies will sell you either OS, apparently.

      If you want to aim big, and Dell does, if your not going to carry Red Hat, there's no point in carrying Linux at all.

      Why? If there's one company capable of managing stupid-customer expectations it's Dell.
      --
      Now before I get modded down, I be to remind whoever might read this that what I am saying is FACT. - bogaboga
  5. It'll Happen by Refrozen · · Score: 4, Insightful

    I imagine it'll happen. I have a feeling RH gets most of their sales from Dell, it's the ole'Walmart syndrome, where they either lower their prices, and go out of business, or go out of business because they lose their main client.

    Damned big companies.

  6. i'll never trust dell for a lot of reasons but by Anonymous Coward · · Score: 4, Interesting

    here's one of them. It's a personal account of working inside of the "dell beast." Written by the site maintainer of www.amdzone.com it was written only a few days ago. Most of the thoughts reflect my sentiment and experience with dell..

    here it is

    John Allen Mohammed

    1. Re:i'll never trust dell for a lot of reasons but by Mad+Hughagi · · Score: 2, Informative

      I've had the experience of being on the outside... if anything Dell should be forwarding some of the $$$ that we paid them to RH.

      In comparison to Compaq/HP or even white-box vendors Dell comes in at 1 out of 10. I've had service delayed by 3 weeks on multiple occasions due to poor logistics and have frequently had to mentally wrestle the support staff over the phone to deal with problems. Hardly a desirable quality when you're looking for uptime.

      I've never heard of Dell in a positive manner. Ever.

      --
      UBU
  7. RedHat screwed by duffbeer703 · · Score: 2, Interesting

    Way too arrogant of a company for what they do... they are losing OEM support and customers who don't feel like being extorted.

    As faras IBM is concerned, Suse is the only linux. And Novell is willing to discount things very heavily.

    --
    Conformity is the jailer of freedom and enemy of growth. -JFK
    1. Re:RedHat screwed by Curtman · · Score: 4, Informative
      As faras IBM is concerned, Suse is the only linux.

      Someone better tell IBM that then:

      • Red Hat Enterprise Linux now pre-loaded on xSeries!
        Deploying Red Hat Enterprise Linux on xSeries is now even easier. I November 2003, IBM introduced bundles of Red Hat Enterprise Linux with xSeries servers. Red Hat Enterprise Linux AS 2.1, Red Hat Enterprise Linux ES 2.1, or Red Hat Enterprise Linux WS 2.1 may be ordered when purchasing BladeCenter and xSeries servers. Offers are available with a "No Support option", which will allow the customer to purchase support from IBM Global Services. Also available are offers with 1 year of Red Hat support. Every copy of Red Hat Enterprise Linux includes a one year subscription to Red Hat Network. Now, customers can buy either Red Hat Enterprise Linux ES or WS 2.1 pre-loaded on x205, x225, x305, x335, and x345 servers in the US. For all other models, Red Hat Enterprise 2.1 Linux will be included with the server and installation will be performed by the customer. In 2Q04, Red Hat Enterprise Linux 3 will be available via similar offers.
  8. Bad by tuxter · · Score: 3, Insightful

    It still looks bad for ANY linux distro to have high pricing. If Linux is evet to get a decent foothold in any market, it has to appear to have both a low TCO and a low initial purchase price. Managers do not look at what it can do, just what it costs. The take up, and major market share has no bearing on stability or operability, we all know that already.

  9. Re:RHEL 3? by GrenDel+Fuego · · Score: 4, Funny

    Timewarp?

    Version 3 is the current version of Red Hat Enterprise Linux (RHEL). RHEL is different than Red Hat Linux (RHL) which was end of lifed after version 9 to be replaced by Fedora Core.

  10. Why not offer alternatives by El+Cubano · · Score: 3, Interesting

    They could always add support for something like Debian, which is known for its outstanding stability in spite of its lack of big commercial backing. Dell could then offer graduated support options, including, no support. I'm sure lots of businesses that would jump at the opportunity to get a server with Linux preinstalled (that way they are sure all hardware is working and configured out of the box) even if they have no need of a full support package.

  11. Red Hat -- Prices? Heh. by ilyanep · · Score: 4, Informative

    Isn't RedHat Server cheaper than Windows 2003 Server? And RHS is supposed to compete with Win2k3.

    RedHat ES -- $349.99
    RedHat WS -- $179.99
    Win2k3 -- At least $400 from what I can pick up.

    BTW, if Dell doesn't like RedHat, why don't they use something else? People vote with their dollars.

    --
    ~Ilyanep
    To get message, take amount of carrier pigeons at each stage mod 2. Then decode binary.
  12. Hi I'm captain obvious by Pros_n_Cons · · Score: 2, Insightful

    If It's too expensive why is Red Hat doubling their sales every year/quarter, and alternitives like SuSE show little to flat growth?

    Yes, It's expensive for me or a 5 worker business, but It is still selling. Isn't it up to Red Hat as to what consumer base they want to sell to?

    --

    -- "of course thats just my opinion, I could be wrong." --Dennis Miller
    1. Re:Hi I'm captain obvious by Percy_Blakeney · · Score: 3, Insightful
      If It's too expensive why is Red Hat doubling their sales every year/quarter

      The real question is what their sales would be if they offered a low-end product for $50 per year or so. Dell is not saying that Red Hat is not making money, they're saying that Red Hat could be making more money.

      Yes, It's expensive for me or a 5 worker business

      I work for a mid-size corporation, and it is too expensive for us. Welcome to the world of tight budgets!

      Isn't it up to Red Hat as to what consumer base they want to sell to?

      Of course. Read Dell's comments -- they're not suing Red Hat, they're simply warning Red Hat that they need to lower their price. Just as Red Hat has the liberty to sell whatever the hell they want, Dell has the liberty to use a cheaper distribution. At least Dell was nice enough to warn Red Hat instead of just dropping them.

    2. Re:Hi I'm captain obvious by seanadams.com · · Score: 2, Insightful

      This thing to realize about software, unlike pretty much any other good you pay for, is that it's "all gross margin". I'm sure Dell groks this despite being a hardware company.

      Since your COGS (cost of goods sold) is practically zero (just a CD and a box - maybe a manual) you can price it wherever you want to maximize the product of units sold times ASP. In contrast, hardware is pretty much always priced only 100 to 200% over raw COGS, except at the very high end where volumes are small and development/marketing costs dominate.

      Dell is telling Redhat that they might sell, for example, 3x as many units if it were priced 50% lower. That's 50% MORE revenue at the lower price.

      If I were Redhat I'd listen carefully. Dell probably knows their market better than they do.

    3. Re:Hi I'm captain obvious by brianosaurus · · Score: 2, Interesting

      My guess is that Dell has decided it wants a larger Linux customer base, and their small business customers are balking at the Redhat price. Dell is merely saying that they could sell more computers if Redhat was cheaper. (Maybe Dell should shop around and offer more than one Linux option... I hear you can get it for free some places* ;)

      And Steve Ballmer wants a $100 PC so people can afford to spend $200 on Windows.

      And I want a pony.

      * - free linux doesn't come with the Redhat enterprise support, but presumably a small business doesn't need as much support as a large company. I haven't looked to see if they do this, but perhaps a less expensive support options for smaller installations?

      --
      blog
    4. Re:Hi I'm captain obvious by justins · · Score: 3, Funny
      If It's too expensive why is Red Hat doubling their sales every year/quarter, and alternitives like SuSE show little to flat growth?

      Because you're pulling those figures out of your ass.
      --
      Now before I get modded down, I be to remind whoever might read this that what I am saying is FACT. - bogaboga
  13. CentOS by eobanb · · Score: 2, Informative

    CentOS is basically just totally free and open version of RedHat Enterprise Linux, and it's really nice. Although there's no one to call if someone goes wrong, it basically offers everything feature-wise that RedHat does. check it out here.

    --

    Take off every sig. For great justice.

  14. Agree by mjmartin_uk · · Score: 5, Insightful

    I completely agree with Dell's views on RHEL's overpricing. I bought a Dell PowerEdge server for a small business back in August but Red Hat's Enterprise Linux was overpriced and we felt uncomfortable buying a subscription at the rates we were offered from Dell. Instead I recommend we choose Suse's offereing which was a far more viable option for the company. I can see why Dell went for Novell a month or two back. Let's not beat about the bush though, it could be construed that Dell spoke to Novell so they are now in a better bargainig position with Red Hat.

  15. Re:Why do they pay for Linux at all? by mabinogi · · Score: 2, Insightful

    > Well, most of us don't need no freakin support contract.

    you are not the intended market.

    For those that do want support, 3 digits is nothing - without support they'd probably end up paying more than that per instance for a third party to come in and fix something...

    Besides, I don't think it's the ES and WS versions that are the trouble - they're pretty reasonable, it'd be the AS version that could do with some lowering.
    It seems like it's in the "If you have to ask, you can't afford it" range, as it's very difficult to impossible to find a price for it on their website.

    --
    Advanced users are users too!
  16. Whitebox Linux by cluge · · Score: 4, Informative

    The price is too high, that is why some of us have been using White Box Linux for some time. It's 100% binarily compatible with RH, and it works.

    From the above linked website "This product is derived from the Free/Open Source Software made available by Red Hat, Inc but IS NOT produced, maintained or supported by Red Hat. Specifically, this product is forked from the source code for Red Hat's _Red Hat Enterprise Linux 3_ product under the terms and conditions of it's EULA."

    So far - and 10's of servers later - no complaints, works like a charm. Since it works so well. Why pay? For their support? Lets be honest, we generally find the bugs before RH does, and our staff can handle anything - including figuring out the undocumented changes that RH makes to their own products (example: static routes anyone?).

    cluge

    --
    "Science is about ego as much as it is about discovery and truth " - I said it, so sue me.
    1. Re:Whitebox Linux by justins · · Score: 2, Informative
      The price is too high, that is why some of us have been using White Box Linux for some time.

      Or CentOS. Or Taolinux. Or Scientific Linux/Fermi Linux. Or probably some others I'm not remembering...

      My favorite is Scientific Linux. That's primarily because it seems the least likely to be suddenly unsupported one day, as it is maintained by a national lab. (not that this is a big deal, obviously, with all RHEL clones being so closely compatible) They also have a nice "contrib" section and fast servers.

      https://www.scientificlinux.org/
      --
      Now before I get modded down, I be to remind whoever might read this that what I am saying is FACT. - bogaboga
  17. Try CentOS by kstumpf · · Score: 2

    RHEL was definitely far out of our price range, especially since we have absolutely no use for the support that we would be paying for. We ended up going with CentOS on our fourteen Dell servers that run everything for somethingawful.com.

    CentOS is a community-supported build of the RHEL source RPMS. They closely follow RedHat errata and release updated packages shortly after the official RedHat packages appear. We've used it for over six months now and it's been great. It's perfectly stable, and it's easy to rollout updates via a local yum repository that rsyncs off the CentOS mirrors.

    Try CentOS or WhiteBox!!!

    CentOS
    http://www.caosity.org/

    WhiteBox Linux
    http://www.whiteboxlinux.org/

  18. Redhat arrogance by Anonymous Coward · · Score: 2, Interesting

    The OpenSSH developers won't support Redhat users, because of their messing around with the distribution tarball and ongoing refusal to discuss the issue in public.

  19. Re:RHAT listens to Dell? WTF? by LittleLebowskiUrbanA · · Score: 3, Informative

    Whatever. Buying a Dell server with Linux was easy for me. I can even transfer the Redhat Network license/updates and the server's warranty online to a customer. And I did NOT buy Windows.

  20. Here's an opportunity - that Sun will miss by Laptop+Dancer · · Score: 3, Insightful

    This is a HUGE opportunity for Sun. They could drop Solaris 10 for x86 in there, and offer Dell two interesting pricing options: free and supported. The free option hits an impossibly low price point while getting Solaris 10 on the street (displacing Red Hat), and the supported option would allow Dell to white-label the license so that they could sell a single vendor corporate contract. Um, wait, Sun won't move on this in time, so never mind.

  21. Re:Why do they pay for Linux at all? by Percy_Blakeney · · Score: 2, Interesting
    For those that do want support, 3 digits is nothing

    It depends on who you are. If you're Pixar, then you're right -- $350-$1500 per year per server is manageable. If you (like me) work for a mid-size corporation with a hundred servers, a shrinking IT budget, and a need for only the security updates, $35,000 per year for just the support on the operating system is too much. We have always used Red Hat products in the past and are very satisfied with them, but we simply cannot pay that much money.

    Dell is right; Red Hat has lost us as a customer. We would love to stay with them, but it doesn't matter now. We are now choosing between SuSE and Debian, with Red Hat not being part of the equation.

  22. RedHat doesn't care by psykocrime · · Score: 2, Insightful

    ...about small and medium sized business. Or so it appears to me. I get the impression that they want to play with the big boys, who WILL pay the premium for RHEL 3.

    For other businesses, there are always the "RHEL rebuild" projects, like Centos, WhiteBox Linux, Tao, X/OS, etc. And at some point, if they haven't already, some enterprising company will step in and offered fee-based support for one of these distros (or will roll their own rebuild distro ), and take that SMB business that RH is passing up.

    For everybody else (well, everybody who is "Red Hat centric" ) there's Fedora.

    So it all works out, really. RH is making decent money, apparently, by focusing on big business. SMB can take advantage of the fact that RHEL is Free software and use a rebuild distro, and hobbyists and those who want to be on the cutting edge use Fedora. There's something for everybody.

    --
    // TODO: Insert Cool Sig
  23. Re:RHAT listens to Dell? WTF? by Percy_Blakeney · · Score: 2, Insightful
    No OS was the cheapest, with RHEL next, then Windows.

    Did that include the price of renewing the RHEL support contract for the next five years? You do realize, of course, that you can't just buy it once and be done with it; you have to pay that $350-$1500 every single year that you use the operating system. Nor do you have the option of dropping the contract -- once you buy in, you're legally hooked for life.

  24. same old story by davejenkins · · Score: 4, Insightful

    disclaimer 1: i used to work for Red Hat
    disclaimer 2: I have done contract work for Dell

    Dell always will badger vendors to shave prices wherever/whenever/however possible. Every dollar they can save somewhere equals X% increase in marketshare or volume for them. Dell is a ruthless selling machine.

    Up until recently, Dell really didn't care so much about Linux for the SMB market, only in the way that their customers wanted it (and it gave them an option). I would imagine that:
    1. Dell has done the math, realized that SuSE isn't penetrating the way they had hoped
    2. without serious competition (which was supposed to exert price pressure on RH) Dell has resorted to publicly whining about RH prices
    3. This public whining is supposed to snowball and "force" RH into reducing prices.

    The problem is that the SMB market is actually more resource-intense in terms of support. As such, Red Hat has never really liked it (compared to Enterprise), but Dell's volume volume volume absoultely depends on it.

    If Dell agrees to shoulder more of the support burden, I would imagine they could get very good deals with RH.

  25. Re:RHAT listens to Dell? WTF? by DA-MAN · · Score: 2, Interesting

    Did that include the price of renewing the RHEL support contract for the next five years? You do realize, of course, that you can't just buy it once and be done with it; you have to pay that $350-$1500 every single year that you use the operating system. Nor do you have the option of dropping the contract -- once you buy in, you're legally hooked for life.

    Or you can buy it bare and install TaoLinux/WhiteBox/CentOS, which is binary compatible. This works for 99% of server installation.

    Or buy with RHEL and then switch to TaoLinux/WhiteBox/CentOS via yum for updates after your subscription expires.

    Either way you have options, perhaps you have the infrastructure to support your own linux servers then why pay for support. Perhaps you don't, then getting RH is a great deal.

    --
    Can I get an eye poke?
    Dog House Forum
  26. The RHEL3 Alternatives by rimu+guy · · Score: 2, Informative

    As has been pointed out, the fee RedHat charge is for their services. If you can forgo the services and the brand there are freely (beer/speech) available alternatives.

    Whitebox Enterprise Linux 3 has taken the RedHat Enterprise Linux 3 source RPMs, removed trademarks and RedHat artwork and produced their own binary distro of those source RPMs. The resulting server is RHEL3 RPM compatible (which is useful if you are using 3rd party repositories.

    WhiteBox Linux release erratta fixes following on from any that RH release. So the distro is kept up to date (using up2date or yum, or if you're like me, apt)

    There are other projects with RHEL3 based distros as well.

    Don't you just love the GPL?

    --
    WBEL3 Based Linux VPSs

  27. RHEL ES vs. W2K3 SBS by Dink+Paisy · · Score: 4, Interesting
    I think these are the two products we're talking about when Dell says that Red Hat Linux is too expensive. Comparing prices...

    RHEL ES has two versions, priced at $350 and $800, depending on the support level. W2K3 SBS (Small Business Server) is available at different prices from different vendors, but is typically around $500. All prices in US dollars. The prices are quite similar. If you need support for more than installation and basic configuration, Windows 2003 is actually cheaper.

    If small businesses find Windows easier to setup and maintain, then it could be worthwhile. I'm not able to personally confirm this one way or the other, but various people I know who have configured both Linux and Windows 2003 as servers claim that Windows is easier to configure and tune for performance.

    Perhaps Dell simply means that for the market they are selling into and the price they are charging, there is a better product available from Microsoft. It's hard to see how Red Hat could compete on price; they really aren't charging a huge amount. For businesses that can't afford a full time server administrator and don't have any Linux expertise, it is quite possible that Windows just plain is a better choice.

    Going off topic, Red Hat's website has the Ghandi quote that Slashdot loves: "First they ignore you, then they laugh at you, then they fight you, then you win." A year ago, Microsoft was fighting Red Hat. Now they are laughing at Red Hat. Linux still has a chance, but this battle definitely isn't going the way that Red Hat planned.

    I hate to say it, but with IBM preferring Novell and SLES, I think Red Hat has lost.

    --

    Whoever corrects a mocker invites insult;
    whoever rebukes a wicked man incurs abuse.
    --Proverbs 9:7
    1. Re:RHEL ES vs. W2K3 SBS by boky · · Score: 2, Informative
      RHEL ES has two versions, priced at $350 and $800, depending on the support level. W2K3 SBS (Small Business Server) is available at different prices from different vendors, but is typically around $500. All prices in US dollars. The prices are quite similar. If you need support for more than installation and basic configuration, Windows 2003 is actually cheaper.

      I don't know which page you were looking at, but Microsoft says that the cheapest W2K3 SBS is $599 (not counting upgrades). And that's only for 5 named users! Add 20 users ($776) and you come to a hefty sum of $1375! And that's the SBS Standard edition (without the SQL, ISA and FP server). Additional restrictions also apply.

      So, $500 is really a bit of an understatement. (To be fair, I haven't checked what you get with RH for $350 or $800).

      --
      boky
    2. Re:RHEL ES vs. W2K3 SBS by Antique+Geekmeister · · Score: 2, Informative

      And add in the cost of Microsoft Office, and an anti-virus package, and an unlimited print server and email server. It adds up pretty fast when you compare the complete price of the package.

  28. Re:Solaris 10 x86 throws a spanner at RH EL4 by jrcamp · · Score: 3, Interesting
    You're actually considering rolling out Fedora for server hosting? Are you crazy?
    1. it's not meant for server use
    2. comes with a bunch of extra cruft installed
    3. the GUI tools never have enough features so you resort to hand configuring anyway
    4. poor (read, small) package repository
    5. short release cycle
    6. short security fix lifespan
    7. not safe (according to developers) to update without rebooting into the installer/upgrader--have fun updating those 100 servers every year!

    Thse are all the reasons not to use it for a server.

    To my brother poster: Gentoo on the server? If you were my employee I'd have you fired. And no, I don't want to hear about building then distributing binary packages.

    The only truly free options for servers is Debian stable. Long release cycle, vast package repostiories, security backports so your servers don't break, seamless upgrades in place. Everything Fedora is not. Use it or at least something actually meant to be stable, be it Whitebox, SuSE, etc.

  29. Don't Write Home About RH Support by bill_mcgonigle · · Score: 5, Informative
    Speaking of Redhat support how is it? I've used Redhat Enterprise Server before, but never had a reason to call their tech support line. Only reason I reccomended it to the client was that he wanted something that had support. Which of course he never used either(Just called me).

    That describes my situation six months ago exactly. Then I had a problem with up2date.

    So I called RedHat for the first time in the decade I've been using it. I found out:
    • They won't help you if this is an upgrade install. They offer to help you if you reformat your drive and install fresh. (note: their installer leaves multiple redhat-release RPM's installed. rpm -q, rpm --erase to get up2date working)
    • If you have 3rd party RPM's installed that may be an unsupported configuration
    • They won't help you if they don't like your hardware. In this case I was redoing a RedHat 8 server with a functional firewire disk array. Had to install the kernel-unsupported package to get that working


    I challenged them that there was no indication on their website that RedHat Linux upgrades were unsupported (they always were in the past so it's not unreasonable to assume they still would be) and they conceded the point and offered to get a notice up within a week, but weren't any more helpful.

    So, what kind of support are you getting for that money? It's alot like Microsoft support. Completely useless so a waste of money by definition.

    It's too bad - I was 3 licenses into a 30+ server effort over multiple clients, and that's as far as I got. There's a huge base of installed RedHat Linux users they're completely ignoring. I want to help pay Alan Cox's salary, but they don't make it feasible for me.

    Instead of throwing good money after bad, I ditched it and put Fedora Core 2 on. Yeah, I'm out $300 but yum will set you free. Plus firewire works perfectly in the current kernel releases.
    --
    My God, it's Full of Source!
    OUTSIDE_IP=$(dig +short my.ip @outsideip.net)
    1. Re:Don't Write Home About RH Support by killjoe · · Score: 5, Insightful

      Welcome to the enterprise my friend.

      The purpose of enterprise support is not to fix your problem it's to convince your CIO to buy the product. It's to make sure the "is supported" box is checked off.

      I have had the exact same or worse story from every majow vendor in the IT world. MS, Netapp, HP, Veritas, Dell and Apple. Call them up and all of a sudden you find out you paid for nothing. They all find an excuse not to help you. I even had a netapp guy say "don't call us anymore" despite the fact that our company had paid for top level support.

      My experience is that the only people who support you are small local vendors. They will camp out at your place if they have to. Enterprise vendors just take your money and laugh.

      --
      evil is as evil does
    2. Re:Don't Write Home About RH Support by jodonoghue · · Score: 3, Informative

      Couldn't agree more.

      I'm working on an embedded Linux project, so had to put together a Linux build host. We're basically a Windows XP house, so the in-house IT people don't know much about Linux. They gave me a copy of RHEL WS and left me to get on with it.

      This is the *worst* distro I've ever used (I've used Debian (preferred), SuSE, Slackware and Lin--whatever, over many years).

      HW support is appalling: my box is a twin CPU HP server with an ATI Radion 9800 (I think). Should be normal fodder for an 'Enterprise' Linux

      1) Detected the graphics card incorrectly, leaving me with no X. Offered no way to fall back to the framebuffer or SVGA without reinstalling (at least that I could see, or find in the 'support' pages). Back to good old 'edit XF86Config by hand, then.

      2) Ships with a seriously broken version of Kerberos that won't talk to Active Server 2003. This is a reported bug which turns out to have been outstanding of nearly a year, and you can't connect to a Windows AD domain until it is fixed. RH seem to have no interntion of fixing the problem, but you basically pay the $$$ to connect the thing to a Windows network, right.

      3) Developer packages seriously broken. Missing header files, incorrect configurations. The whole thing is a mess. I've basically had to remove most of them (at least they're optional) and install from source.

      4) Up2date is really slow. I often see modem-like transfer speeds during update (over a T3 connection...). Clearly their servers can't help. I generally see far better speeds for Debian mirrors on my home ADSL link.

      Unfortunately, RHEL is the corporate 'standard'. I'd never pay money for it, and strongly recommend almost anything else. I have no objection to the price (for corporate purposes $300 per year or so is nothing), but I have a strong objection to paying top prices for an inferior product.

      If you don't need support (and know what you're doing), I'd recommend Debian. Otherwise, SuSE is so far ahead of RHEL it's not funny.

    3. Re:Don't Write Home About RH Support by Local+Loop · · Score: 2, Interesting


      Actually I've had CISCO support reps in the Phillipines stay on the phone with me ALL NIGHT fixing our firewall problems. And these guys REALLY knew what they were doing.


      And the commercial support that I've gotten from DELL was great when it came to advice, and staying on the phone until my RAID was back in one piece, even though I was using an unsupported OS (FreeBSD).


      new web cartoon, now featuring Bitey, the pound cat: Jendini.com

    4. Re:Don't Write Home About RH Support by RollingThunder · · Score: 4, Interesting

      I've seen HP fly out a new motherboard from Toronto, then the two they kept in the city were found problematic.

      I've seen Microsoft fly up people to help with Exchange servers.

      I've been on the phone with top level Sun techs within five minutes of the event.

      I do, however, work for a very big customer. I don't even pretend that anyone a tenth the size would get this support.

    5. Re:Don't Write Home About RH Support by Lumpy · · Score: 2, Interesting

      I even had a netapp guy say "don't call us anymore" despite the fact that our company had paid for top level support.

      I also had that happen, I snagged my vioce memo recorder and held it to the speaker and asked him again... "what did you say?"

      I then sent that tape to our VP of operations with a letter that the vendor refuses to work with us anymore despite what contracts we have with them.

      I had a phone call 4 weeks later from that tech saying how sorry he was and that from now on I need to call him directly for any and all problems at any time.

      if your company is big enough, the legal department is simpl,y waiting for crap like that.

      a support contract IS a contract, and if your company has any teeth, it's nice to force a vendor to do what they say.

      we hold DELL's feet over the fire almost monthly.

      the companies you deal with have no right to not provide what they promised, you simply have to bypass the idiots you are talking to and go to where the money is.

      --
      Do not look at laser with remaining good eye.
  30. Dell violates the GPL and then talks about price?? by Anonymous Coward · · Score: 2, Interesting
    From GNU General Public License Version 2, Clause 1:
    ... give any other recipients of the Program a copy of this License along with the Program.
    Dell has made several examples of how they are above honoring the GPL. One of Dell's GPL violations still available for download was created an year and a half ago. Despite the fact that all they have to do is add a copy of the GPL to the tar (and they have been notified of this fact multiple times), they have choosen to continue to ignore the obligations on the GPL.

    Now Dell wants to act as if it is a friendly member of the Linux community and suggest what the pricing should be? Hey! Violating the GPL is not what a member of the Linux community should ever do. Doing it for over a year and a half is a clear indication that Dell doesn't give a damn about the linux community or the licensing terms they have choosen.

    Bottom line: Dell has terminated the grants of the GPL by violating the license. Regards of what price Red Hat chooses, Dell has no legal rights to be redistributing the Linux kernel who's license they decided to actively (and continues to) violate.

  31. Gotta love Capitalism by mnmn · · Score: 3, Insightful

    What can you do? Redhat is in demand, and they have to look at the pofit curve and extract the most money. Do you blame em?

    Everyone keeps hearing about this thing called Linux, too many companies are pushing it out there. Maybe your windows servers been crashing since NT 3.51, so you start looking. Redhat is the biggest Linux vendor with support. You want a big BIG company base behind your OS, and a software base, Redhat is it, with Suse coming in second regardless of price or quality of support or binaries or whatever.

    So you go with the top Linux vendor. With Sun, IBM pSeries slowly defeated, and HP's HPUX platforms, well, I dont know anything about them... and Apple too vertical a market for your taste with all server apps in the wild against it, you'd head for none other than Redhat, after Microsoft, in OS sales.

    For us, Redhat needs to be a rich successful company. Thats more important than the number of sales they make. Reason being their success attracts other vendors, and several competing vendors are much better than one vendor with the global supply of commercial Linux. Their success also puts them in a position to improve the Linux market itself, we've seen Redhat ads compete with Microsoft ads. Slackware couldnt do that. We've seen Domino, Oracle, and many other major server apps released in redhat packaging and supported as such. Debian couldnt do that.

    So let Redhat get rich. Please. Beyond a threshold, Dell will purchase it. Below the threshold, Dell will purchase the next best thing and improve competition. If people need 'Redhat' Linux, let them pay for it until something better comes along.

    --
    "Give orange me give eat orange me eat orange give me eat orange give me you." -Nim Chimpsky
  32. Amen by BoomerSooner · · Score: 3, Interesting

    When are people going to realize the best support you can have is hiring someone actually qualified to do the damn job in the first place. Just for fun I like to apply for jobs and get interviews to see how the market is doing in my area. I always get the "How important is it that you make what you currently do?" line. My favorite part is when other employees interview and are so proud of their projects that are minor at best.

    When you hire the best that is what you get. When you hire the cheapest that is what you get. Quality isn't free. I guess when all the software development jobs are in India/China we might start to understand there is more to being an excellent employee/partner than just understanding how to program. Or maybe not! Either way I'm on my way out of programming asap.

    1. Re:Amen by FictionPimp · · Score: 2, Insightful
      My favorite part is when other employees interview and are so proud of their projects that are minor at best.

      Whats wrong with being proud of what you've done. If it was a challenge for you and you overcame it you should damn well be proud. You should of seen how proud I was when I compiled my first kernel successfully. I almost through a kegger. Now its the simpliest thing in the word. I got even more excited when I did my first LFS project. These are minor things any real linux geek should be able to do. But for me, at the time, I was the greatest computer geek in the world (if only for the moment).

      Maybe those people dont have the skills for the job, but you shouldn't get down on them for being proud of what they have done.

  33. Apples and Oranges by Craig+Ringer · · Score: 4, Informative

    RHEL: Annual subscription, unlimited clients
    Win2k3: Outright license purchase, CAL cost per-client.

    You can't effectively compare the prices of the two without a context, such as the lifetime of the server and the number of clients that are expected to be connected to it.

  34. Price Point? by joebolte · · Score: 2, Interesting

    "Novell was able to step in and offer us that price point." WTF is up with people saying "price point" instead of just "price" all of sudden. Go back and re-read the sentence without the point. Did it mkae any less sense? Didn't think so.

    1. Re:Price Point? by man_ls · · Score: 2, Informative

      Price point implies more than just a dollar amount. It's the overall value of the purchase.

  35. Lower Prices? Insanity! by CB-in-Tokyo · · Score: 4, Informative
    I don't know about everyone else, but when I order servers, a $359 dollar price tag for an Enterprise OS doesn't even enter into my mind!

    Due to corporate policies, we are generally a Windows shop as far as the global infrastructure is concerned. If I want to setup a mail server with Windows, I am looking at purchasing Windows 2003 Enterprise version, Exchange 2003 Enterprise Version, Client access licenses for the servers, and possibly Terminal Server licenses as well. Figure the server hardware will cost around $10,000, and to get fully decked out with an Enterprise Level OS and Email system from MS will cost me around $5000. That is 50% the cost of the hardware. This doesn't even begin to address support costs.

    I have switched from Dell in the server room to HP, so I am not sure what the Dell server prices are like in terms of dollars, but I do know they tend to be cheaper (at least in Asia). I recently compared a similar hardware Dell quote and an HP quote for a Korean associate and the Dell quote was 40% cheaper. So, if we say a Dell server is around $6000 and the enterprise level OS that runs on it is $359, we see that the software is priced at roughly 6% of the hardware. Even the $799 version is only 13% of the hardware price, and this is assuming the hardware is 40% cheaper than the Microsoft comparison.

    Not exactly over priced in my opinion in. In fact 2 support calls to Microsoft cost this much. Once we get into the higher level offerings from Redhat then the ratio changes a little, but the point to remember here is that this includes support!

    RHEL AS Server is $2499/year and includes Web and phone based comprehensive support 24 x 7 1 hour response Unlimited incidents 1 year Red Hat Network

    1 hour response time costs! You have to have higher prices to even begin to offer this. For environments where you do not need 1 hour response (the best Dell offers is 4 hours -- in Japan ;) ) time from your vendor, you do not need to pay for it. With the Microsoft offering, I am paying large sums of money without any support included.

    I personally run Debian at home for my mail/web server (and Gentoo when I feel like getting frustrated) but if we were ever to switch to Linux in the server room, one of the biggest deciding factors would be the quality and availability of support. Red Hat's target is certainly not the geek home user who balks at a $359 price tag and doesn't require support. It is the Corporate Enterprise market where when the server is down and the company's business is impacted people are glad to have paid for support. In that market, their prices are excellent in my opinion. If they were charging peanuts, they would not be taken seriously by the people making the business decisions for a company. Businessmen tend to understand that you can't get something for nothing, especially service.

  36. But does Dell know RedHat? by Meetch · · Score: 2
    I work for a company which has a single PowerEdge 1850 for trial purposes. We've had a couple of "SMP" problems on this x86_64 box (hint: Can you explain why Red Hat's x86_64.smp kernel panics on boot - at least versions prior to Update 3?), neither of which were explained or fixed by Dell.

    On top of this, we have to pass all first and second level RH EL3 calls through Dell. It's such a pity that their engineers appear to have little grasp of the updates to technology, which I suspect is due to lack of training. It may be that Dell need to invest more money in keeping their engineers up to date supporting the software they supply with the hardware they assemble?

    On another note, Red Hat haven't particularly impressed anyone with their overall support expertise either (though I've had a couple of quick and useful answers). My first three support calls were given, in order, a completely wrong answer, a succinct and correct answer, and a 6 month plus wait which trailed off to nothingness...

  37. Re:RHAT listens to Dell? WTF? by Percy_Blakeney · · Score: 2, Insightful
    You've made the point perfectly -- Red Hat wants to sell you their full support and nothing less. We don't want to buy the whole nine yards of support, as we feel that we can handle things ourselves. The only support we want from them is the most basic of things for them to provide: security updates. Thus, we are at an impasse; Red Hat won't sell us a product for less money that comes with basic support, and we won't buy their mega-support contract. The end result is that Red Hat has lost our business.

    You're right in saying that a company may wish to hire Red Hat to provide support instead of an in-house expert. But what about our case, where we already have in-house experts and thus don't want to hire Red Hat to duplicate that service? We have been running various versions of Red Hat for over 7 years and have never thought to buy a full support contract from Red Hat because we haven't needed it. We can do it ourselves!

    Dell's point is that Red Hat is losing customers by not offering a complete range of products. They obviously believe that by not having a lower-end Linux option to offer on their servers, Dell is losing business as well. So, the end result will be one of two things: either Red Hat will offer a cheaper version of Linux with basic support, or Dell will add other, cheaper options to the mix. I personally believe that Red Hat is shooting themselves in the foot, but they are free to do so -- I just won't be the one footing the bill for it.

  38. They are ... by buchanmilne · · Score: 2, Informative

    ... since they started offering SuSE about 1 month ago.

    But of course, if you had RTFA, you would have known that ...

  39. How? by buchanmilne · · Score: 2, Insightful

    Could you explain exactly how they are violating the GPL by providing a boot floppy with updated versions of the GPL drivers that are available in the later RH kernels (as I understand, this is your issue)?

    Since Dell currently employs developers who work on open-source drivers for a number of SCSI cards, and has contributed a number of other pieces of software, I don't see that you should criticising their involvement in the community ...

    So, please provide us with a more detailed description of this supposed GPL violation, or I'll write you off as a troll.

  40. Re:So much for free software by mjh49746 · · Score: 2, Insightful

    Oh, there we go. Mod someone a troll for telling it like it is. Guess I'm going to have to lay it on the line right here and risk making a complete ass of myself just to prove a point. I don't like Hed Rat! I never liked Hed Rat and I never will! First, their RHL 7.0 was junk because they broke compatibility by using a bastardized GCC 2.96 compiler. Far as I remember, they apparently had the arrogant attitude that the GCC developers were moving too slow in releasing GCC 3. Second off, their so-called support left a lot to be desired. Hey, when they EOL a distro almost as quickly as they release one, then that's almost kin to non-support imo. Let's face it. Even M$ don't EOL their older and crummy Windows OS's that fast! Lastly, abandoning the 'stable' RHL and the general user and using them as guinea pigs with the 'unstable' Fedora Core. Sorry, that was the last straw for me. Now don't get me wrong. I have no problems with any company making money off of Linux. I just have major problems with companies that piss all over and stab the backs of a lot of users just to serve their own self interests. We already have M$ for that. Last thing we need is another company doing the same damned thing. Guess I pissed off every Hed Rat user that's out there, but hey. It's ONLY my opinion based on my experience. If you're happy with Hed Rat, then I'm glad for you. For myself, I simply can't bother with such a distro anymore. It saddens me, too as I first had my taste of Linux with RHL 5.2 and thought it was one of the best CDs I've ever bought. Too bad they forgot their roots. For the record, I dual boot XP Home and Slackware 10 if anyone cares. I don't want anyone to misunderstand me and think I'm one of those 'anti-Linux' idiots out there. It's just that reading the parent post brought back a lot of anger. It's the type of anger you get when you feel wholly and utterly betrayed by something you once really believed it. Kinda like my ex-girlfriend of long, long ago but that's waaaaay off topic here and a long story anyways.

  41. Re:Do some research before you comment by pe1chl · · Score: 3, Informative

    With Linux, you have a choice

    With Linux, yes. But with Dell, not necessarily.

    Everytime you order a new Dell system it will be a question if it will run Linux.
    Dell supports Red Hat Linux. That will work.
    But we use SuSE, and nasty things happen.

    For example, we have ordered a number of SC400 servers and were very happy. Then, it was replaced by the SC420. So we ordered one of these, without OS. Red Hat is supported on it.

    But SuSE 9.2 does not recognize the SCSI controller. Why? because Dell got a modified 39320 SCSI controller from Adaptec that can only work in the "HOSTRAID" mode (Adaptecs swindle to make you think you buy a RAID controller while it actually is just a SCSI controller with a driver).
    The problem is that Linux does not support the HOSTRAID mode, and Adaptec only provides a (binary) driver for the OS versions it likes. SuSE 9.2 is not amongst these.

    So the machine is sitting at the YaST installation screen, waiting for a solution. I know I can solve it but it takes hours of extra time for what should have been a smooth install.

    This is not the first time this has happened to us. Dell just buys what is cheapest for them at that moment (the SC400 had a MPT SCSI controller), and lets the customer sort out the problems.

  42. Line is busy by Stumbles · · Score: 2, Insightful

    LOL so when well Dell call for Microsoft to lower their costs. Phttt.

    --
    My karma is not a Chameleon.
  43. Re:ANONYMOUS COWARD CALLS FOR FERRARI TO LOWER PRI by FatherOfONe · · Score: 3, Insightful

    To continue your example... the Anonymous Coward can now buy a Jaguar XJR-15, Viper SRT/10,Lamborghini Diablo and all other top sports cars at 1/4 the price of a Ferrari F430. Not to mention that you CAN'T BUY THE FERRARI, you can only LEASE IT. With all other car companies you can buy the car.

    So in this case the dealerships are saying that Ferrari needs to lower it's prices to be competitive. Ferrari could ignor its' dealerships and see how it goes, or they could listen.

    RedHat is a fool to belive their competition is Sun, and as such they charge what they do. Their real focus should be on Windows servers, but their upper management has become greedy and stupid.

    Now the other issue is the HUGE price differences that have occured in the last three years.

    3 years ago. RedHat 7.1 was ~$60. You load it on as many machines as you wanted for no additional cost. You could also pay for support on a per server basis.

    1 year ago. RedHat ES 3.x for X86-64 was $2,500 minimum a year per server. If you did not renew your license, you were NOT allowed to run the server.

    Today - RedHat ES 3.x for X86-64 is $350 a year per server. Again, you must pay per server EVERY year.

    So using your example. Ferrari releases the F40 for say $30,000. Then next year releases basically the same car for say $300,000/year lease. Then the next year releases if for say $60,000/year lease. All this while their management seems hell bent on taking down Leblanc (2% market of high performance sports cars), while Porche owns the vast majority of the high performance sports car world, and they don't force people to lease. So to continue this example more... Lets say Porche isn't as fast, and can't brake quite as good.... but they are working on it, and have enormous resources, while Ferrari has about 1/50th the resources as Porche.

    NOTE: The car percentages are just examples, not real world :-) I personally love Ferrari.

    I for one would love to see Dell start pushing SuSe more, or ANY OTHER DISTRO.

    My last complaint is this.

    RedHat does not do the following:
    1. Code a majority of Apache.
    2. Code a majority of the Kernel
    3. Code a majority of KDE or GNOME
    4. Code a majority of TCP/IP stack
    5. Code a majority of FTP/DNS/SAMBA servers
    6. Code a majority of SSH
    7. Code a JVM for Linux.

    They just take what other people do, build a good installer, and make sure that everything works well together and make a good update program. Granted that is some significant work, but it doesn't compare at all to doing all that development in house. So why do they charge so much?

    The good news is that there is competition out there, and this will balance itself out. I believe it was SuSe alone that forced RedHat to lower it's X86-64 prices.

    I believe that RedHat should release a version of their product without support that you own, not lease for $350. That would get you one year of updates and can be loaded on as many machines as you want, however to get updates on those other machines would cost you $75/year per machine.
    Again you would OWN the product, not lease it.

    --
    The more I learn about science, the more my faith in God increases.
  44. Re:Debian CALLS FOR Dell TO LOWER PRICES by The_K4 · · Score: 2, Informative

    If Dell isn't happy with RedHat's value, they're welcome to support Gentoo and Debian instead.
    My bet is that RedHat does provide decent value for the dollar, so Dell'll stick with them.
    How much are you betting? If you RTFA you will see the Dell just signed an agreement with Novell for SuSE Linux. So, yeah they ARE supporting someone else. So where can i collect my winnings?

  45. Re:ANONYMOUS COWARD CALLS FOR FERRARI TO LOWER PRI by Rutulian · · Score: 2, Informative

    Ummm...go to their website and download it for free. Yes, you can. It isn't openly publicized, but you can get the source packages (without support, which means no RedHat Network) of the advanced server distribution from their download servers. Here is a mirror. Now, you can quibble about them only distributing source packages, but a) it is already more than is required by the GPL (they don't have to host the packages) and b) there is already a free cutting-edge distribution that fills in the place of the old retail version (Fedora). The only reason to go after AS is if you need the support package, otherwise the only differences are in package versions (AS software is mostly out of date, which is what you want if you are running a server).

  46. Re:ANONYMOUS COWARD CALLS FOR FERRARI TO LOWER PRI by k98sven · · Score: 2, Informative

    I am sorry did you say java and compile to native.... That is NOT a JVM.

    Yeah, and I also said GIJ, which is NOT native-compilation but a JVM.

    There are several other VM's out there, Kaffe, JamVM and SableVM, which all use the GNU Classpath library and thus also benefit indirectly from Red Hat's work.

    What about Blackdown? It's not open source. Period. It's under Sun's license.

    Look at the abomination they did to get Eclipse to run.

    Yeah, sure. I've seen it. Have you?
    Note particularily the line: No Eclipse changes are needed.

    how about IBM's JVM for linux

    They have several. What about IBM JVM? It's not open source either. They do have one though which is, JikesVM. And It has GNU Classpath as its library. IBM hasn't contributed any code at all towards the runtime.

    (And the class library is the major issue with Java, not the VM. VM's are small by comparison)

    Redhat all but hates Java.

    Yeah, which is why they hosted an open-source Java summit as recently as two weeks ago.

    The only thing they want with Java is the ability for it to be compiled to "their" OS.

    Which doesn't quite explain why they're contributing by writing cross-platform Java library code, does it?

    I agree that RedHat does do some development, but are you seriously saying that they do anywhere near what Sun or Microsoft do?

    No. Nobody said that. You were the one saying Red Hat doesn't contribute to open source software. Now you've suddenly changed this to doing as much development as Sun or Microsoft??!

    I do say this: They contribute a hell of a lot more code to the community than either Sun or Microsft does, despite having far smaller resources.

    Yes. Red Hat charges a lot of money for support. So does Microsoft for their Enterprise solutions. You are making the stupid mistake of comparing consumer products with enterprise products. These are completely different things. Rest assured that Windows with enterprise support isn't cheap either. Nor is AIX, or Solaris or anything else.

    I suggest you stop commenting on stuff which you obviously don't know much about.