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MacWorld Expo Traffic Analysis

Bioanarchism writes "MacWorld Expo has been the receiving end of the brute force of the Internet surfers. Netcraft also reports on the Internet traffic that other Apple websites have gotten since Steve Jobs gave the opening keynote." The Windows Server 2003-based MacWorld Expo site folded under all those hits, while Apple's sites, running Mac OS X, were only knocked into sluggishness. (Server load is a complex thing, of course -- more complicated than what OS is on the servers.)

20 of 296 comments (clear)

  1. akamai? by Anonymous Coward · · Score: 5, Informative

    The apple.com website is mirrored worldwide by Akamai which uses over 2,000 Linux servers, so I don't think you derive much insight about Mac OS X from the sites relative performance yesterday.

    1. Re:akamai? by frankie · · Score: 3, Informative

      You don't have to take someone's word for it, you can see the packets for yourself.

      www.apple.com maps (forwards and backwards) to 17.254.0.91, in Apple's good old class A netblock (aka /8), AS714.

      OTOH, images.apple.com points to Akamai's horde of Edge servers, which includes two addresses within my local network (YMMV).

  2. Re:Probably slightly dodgy by daveschroeder · · Score: 4, Informative

    www.apple.com was up, reachable, and quick during the ENTIRE keynote. store.apple.com was "closed".

    After the keynote, once all the new products got posted, www.apple.com slowed down, but was always consistently reachable (I had to collect product information, specs, and photography). store.apple.com performed very poorly for about the first 15 minutes, was closed periodically, and then performed well from about a half hour after the keynote on.

    So this isn't "dodgy" at all; I know for an absolute fact that www.apple.com was reachable at what I would consider its "normal" performance during the entire keynote. Of course, that doesn't really matter, since it's AFTER the keynote (when information is actually posted) that matters; but then, too, it was reachable (albeit slower).

  3. Apple store couldn't take my order by SamSeaborn · · Score: 4, Informative
    I was so jazzed about the new Mac Mini, I went straight to the online Apple store to buy one. Only I couldn't access the store.

    I went back a couple hours later and I could add one to my cart, but couldn't complete the transaction.

    Hours after that, my "impulsiveness" subsided and I have re-thought if I really want to spend that money.

    So it looks like Apple may have lost a sale due to an inadequate web server.

    Sam

  4. Re:Probably slightly dodgy by daveschroeder · · Score: 5, Informative

    Um...

    http://www.apple.com/quicktime/qtv/mwsf05/

    That was posted within the hour after the conclusion of the keynote. Also, several sites had live coverage during the keynote, AND the satellite program was broadcast live, in the clear, on Galaxy 3, Transponder 23, 4160 MHz Vertical, 93 deg west.

    Now I know why your initial post was so wrong. You don't have any idea what you're talking about.

  5. Webcast is Available by Spencerian · · Score: 2, Informative

    Actually, Apple reneged and decided to make the presentation available, just not live.

    Here is where you can watch it. QuickTime and streaming access to the Internet required.

    --
    Vos teneo officium eram periculosus ut vos recipero is.
  6. Re:Probably slightly dodgy by Anonymous Coward · · Score: 1, Informative

    It was filmed by apple for their apple stores, however the signal wasn't encrypted so anyone pointing their dish the right way could tune in.

    I do not have any specifics on why the keynote wasn't streamed live. People suggest bandwidth, but by posting the video later, they allowed everyone who got off work in the meantime (I think it was past 5 on the east coast when I heard it was posted) to watch.

  7. Not Just Apple, but fan-sites as well... by PipianJ · · Score: 5, Informative

    Heavy bandwidth usage tends to be a very normal occurrence on fansites at any rate. For a while now, Apple Rumors and MacNN switch to low-bandwidth versions during the keynote, and even these sites were swamped.

    MacRumors was pretty much down after iWork was announced.

    MacNN had a 403 between when iDVD was discussed and when the Mac Mini was mentioned.

    Mac Teens performed the best, but started to get intermittent towards the end (probably due to a cascade effect of people fleeing from one working site to another)

    Engadget was fairly unreliable, but a little better off than MacNN.

  8. Yawn, by chrome · · Score: 4, Informative

    OK, so there was a single server hosting macworld's site, and Apple have 1000 xserves behind some load balancers?

    I mean come on people. How much *money* you spend on your net infrastructure dictates how well it will
    survive.

    Apple spent enough, Macworld didn't. Get over it. Why is this a story?

  9. Re:Probably slightly dodgy by Bioanarchism · · Score: 3, Informative

    I ran around querying on other IRC channels, especially with people who were following up and having lively banter about MacWorld Expo; and asked them about MacWorld Expo. Apparently, I had 25 responses. Half of them were from the United States and they too could not access Macworld Expo AND Apple's US store site. The rest were sparsely placed all over the globe. I believe other Apple's regional sites serving their respective regions were not greatly affected because most people would just key in "apple.com" into their address bar.

    --
    Often we do not have time for our friends, yet all the time in the world for our enemies.
  10. Re:So... by frankie · · Score: 5, Informative
    Ask Netcraft, they're the ones who brought it up:

    The Apple web site, which runs on Mac OS X, experienced some slowdowns but was largely available. Apple's online store (also on Mac OS X) struggled, however, experiencing outages and lengthy response times. Faring even worse was the official site for MacWorld Expo, which runs on Windows Server 2003, and was offline for hours following the show's keynote address by Apple CEO Steve Jobs.


    Timothy actually read the article before posting the story. You should be happy about that.
  11. Re:Me too, Another lost impulse buy. by Anonymous Coward · · Score: 5, Informative

    You were going to buy a switch AND an extra keyboard and mouse? I call shenanigans!

    Mac mini: $499

    1GB PC2700 DDR from Pricewatch: $85

    Keyboard & Mouse )Use the USB keyboard and mouse you already are using as you post on Slashdot with your crappola PC): $0

    Bluetooth (as if you actually need it): $50 (less if you buy a USB Bluetooth after-market solution)

    Throw in 802.11g for $79, and that gets you up to $663. Shipping is currently free.

  12. Re:Huh? by the_2nd_coming · · Score: 2, Informative

    buy 3rd party ram... it is cheaper.

    --



    I am the Alpha and the Omega-3
  13. Re:Keynote speech download? by webteeth · · Score: 0, Informative
  14. Re:How stupid can you get... by soulflakes · · Score: 1, Informative

    I've seen Windows Update slow to a crawl MANY,MANY times.

    Also the folks who host Macworld are not Apple..it's a publishing group that IS NOT directly affiliated with Apple.

    So pull your fucking head out of your ass learn when to open your mouth and when to keep it shut.

  15. Re:How stupid can you get... by agentofchange · · Score: 5, Informative

    Let me ask you something, Timothy. Why do you think Apple used Win2003 at MacExpo, instead of plugging in a couple of their magical little OS/X based servers?

    Obviously someone at Apple decided Win2003 was a better tool for the job.


    Yes. How stupid can you get? IDC runs and promotes the expo not Apple.

    Someone at IDC decided that Windows 2003 was the way to go to host their entire website, not just the MacWorld portion.

    Want proof?


    Registrant:
    International Data Group, Inc. (DOM-373425)
    5 Speen Street Framingham MA 01701 US

    Domain Name: macworldexpo.com

    Registrar Name: Markmonitor.com
    Registrar Whois: whois.markmonitor.com
    Registrar Homepage: http://www.markmonitor.com

    Administrative Contact:
    International Data Group, Inc. (NIC-14208833) International Data Group, Inc.
    5 Speen Street Framingham MA 01701 US
    legal@idg.com +1.5089354686 Fax- +1.5084244807
    Technical Contact, Zone Contact:
    Donna Moschella (NIC-14208849) IDG World Expo Corp.
    3 Speen Street Framingham MA 01701 US
    donna_moschella@idg.com +1.5084244801 Fax- -


    ... In other news a troll looks like a fool after makeing a stupid statment with regards to....

  16. Re:This is just the TCP/IP stack by pdxaaron · · Score: 4, Informative

    How does this kind of crap getting modded up to +5?! Amazing.
    I recall years ago having a 450 MHz AMD K6-2 LINUX box with 128 MB of RAM consistently beating out a 900 MHz Athlon with 768 MB of RAM (running Windows) when it came to downloads over my broadband connection.

    Quite the scientific study you did there. Case closed on the case of the kludge TCP/IP stack! This has nothing to do with served content from Apache versus IIS 6 running on hardware designed to serve content. Lets instead ask the important questions, like how much hardware is backing each site up? How many requests was each site receiving, and how much content was it serving for those requests? How much hardware does each site have backing it up? I'll bet that macworldexpo didn't have Akamai and their 3000 linux servers mirroring content like apple.com does. Microsoft runs Windows 2003 and IIS 6, and their web servers didn't choke while serving 100meg downloads of XP SP2 to how many millions of machines?

    I might also point out that Hotmail for a time (and may very well still be) was using FreeBSD for its DNS servers... that's because when MS tried using their own "dogfood" (Windows 2000), it keeled over.

    Maybe you should do a little fact checking before randomly repeating something you think you remember hearing something about.

    Hotmail used a BSD variant and Apache before they were purchased by Microsoft in 1998. Since then they have moved over to Windows and IIS. As it took a while to switch over the entire production enviroment, the Microsoft runs Apache jokes surfaced. Hotmail also went from a subsrciption base of 9 million in 1998 to over 100 million in 2001 while they switched over. Microsoft fun "facts" regarding Hotmail

    XP has some serious flaws, but Server 2003 is a pretty strong OS, and IIS 6 is rock solid compared to IIS 5 and even Apache. More Linkage

  17. ...that's why I used a PHONE. by Sean+Clifford · · Score: 2, Informative
    OK, the site was having problems and couldn't take your order? Then use the PHONE. I called and punched a couple of numbers, then was *immediately* put in touch with a live person. This is about 30 minutes after the keynote ended and I had reviewed, then decided what Mac mini configuration I wanted. I even got a small discount.

    With a SuperDrive, Bluetooth 2.0 + Airport Extreme, 512MB RAM (will probably crack open and put in a 1GB module), an 80GB drive, and .Mac (for antivirus and etc.) it came to $999.98. I was *expecting* it to be around $1k and I think the price is right.

    This will be the first Mac I've owned. I've been looking at the platform since OS X and recently evaluated the new iMac and 17" PowerBook. The Mac mini is exactly what I was looking for - a low cost entry-level system. All the Unix goodness with a nice interface. If the platform works for me (for development), then I'll pop for a 17" G5 PowerBook when they roll out.

  18. Re:Me too, Another lost impulse buy. by Golias · · Score: 2, Informative

    Can someone explain why it costs $425 to upgrade to 1Gb RAM from apple?

    Multiple reasons reasons:

    1. Vendors hate keeping RAM in inventory, because prices fluctuate so madly.

    2. You are paying them to install it.

    3. They are trying to compell power users to just buy a beefier system.

    4. Apple has always gouged the users on memory upgrades. It's good for their profit margins. Some people would rather pay too much for extra memory than install it themselves.

    I'm upgrading mine myself. Warrenty, schmarrenty. I've broght hideously-tweaked boxes into the Apple Store before, and they've never so much as batted an eye about helping me with the part that's actually broken, so long as my mods are not likely to be what broke it.

    --

    Information wants to be anthropomorphized.

  19. Re:Probably slightly dodgy by dgatwood · · Score: 3, Informative
    Apple's web sites (or at least the store sites) are "Akamaized". It's possible that Akamai's servers for your area were overloaded, or that your ISP's connection to those servers was overloaded. Despite theoretically having more aggregate bandwidth than most of the planet, it's still possible for Akamai's systems to be overloaded in a particular geographic region. ;-)

    The way Akamai works (I think) is that they do distributed DNS with local DNS servers in a particular region of the world. Their DNS servers direct you to regional servers for some portion of the content. The policies on which content gets Akamaized differ from site to site, and I have no idea about Apple's policies, but as an example, the main page text might be served from www.apple.com while the graphics might come from a-9096.akadns.net or whatever. The quicktime stream of the conference appears to be entirely coming from Akamai.

    Thus, it's very possible for a local Akamai node to die under the load, which could result in some temporary regional disruption. Of course, this disruption could also be caused by your ISP's connection to their servers being overloaded, by your ISP's connection towards the U.S. being overloaded, or any number of other local phenomena.

    At least from where I'm sitting, www.apple.com was working just fine after the show. Not that this is saying much, since I'm only about half a millisecond ping time away from it, but....

    --

    Check out my sci-fi/humor trilogy at PatriotsBooks.