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Spam and Spyware Too Much for Some Users

stewart_maximus writes "Spam and spyware is annoying to everyone, but some users are giving up on the Internet (mirror). Any Slashdot readers know someone who pulled the plug in frustration? Any advice for frustrated users, especially non-technical users?"

9 of 888 comments (clear)

  1. Give up net!? by mr.henry · · Score: 5, Funny

    I think I would prefer to give up air and water first.

  2. Now this is a setup of a question. by TellarHK · · Score: 5, Insightful

    What's the answer? Well, you could have pushed Linux until you said non-technical. Otherwise this thread could pretty much just be an ad for the Apple Mac Mini or even the iMac G5.

    No, I won't add links to those. They're everywhere this week. And yes, I want one. Either one.

  3. Advice For Users by American+AC+in+Paris · · Score: 5, Insightful
    Any advice for frustrated users, especially non-technical users?

    For the first time in ages, I can say this with a perfectly straight face and without reservation:

    Get a Mac.

    They're affordable, they're stable, they're powerful, they're easy-to-use, they're resilient against infection, they come with excellent software, there are some great games available, and yes, Virginia, they'll even work with your multi-button mouse.

    For the basic user, what else is there?

    --

    Obliteracy: Words with explosions

  4. Apple finally answered my prayers by sootman · · Score: 5, Insightful

    Like many others here, a lot of people ask me what I think they should buy when it's tine to get a (new) computer. I now have an easy anwer for all of them: an Apple Mac Mini. The $499 model plus $75 to bring it to 512 MB RAM is *perfect* for everyone I know. Nearly no one I know *needs* Windows for anything. If they do, they can get a second, older computer and not connect it to the Internet.

    I am so, so happy Apple has finally made a *really* affordable good Mac. (Where "affordable" means "less than $800" and "good" means "doesn't have a bloody great CRT built-in." Yes, the iBooks are fabulous, but the small screen and keyboard aren't so great for some folks. And $1000 is a lot more than $600 for a lot of people.) Thank you thank you thank you!

    --
    Dear Slashdot: next time you want to mess with the site, add a rich-text editor for comments.
  5. Re:Advice To The Netlorn by garcia · · Score: 5, Insightful

    But 2004 "was a real turning point in a bad direction," said technology analyst Ted Schadler of Forrester Research. "People are getting really angry. They're angry at Dell and Microsoft and their cable providers, and that's appropriate. They should be."

    Be upset at MSFT for the spyware, trojans, and worms. Be upset at the little bastards that make this shit. Be upset at yourself for not properly protecting yourself. But certainly do no blame Dell and do not blame your Cable provider as they aren't at fault.

    We are in a time period of blaming everyone else for our problems. Personally, I spent the time protecting myself and my network from issues. Yeah, they could probably still come through but I have at least closed most of the holes that I know of. If you are on the Internet without a hardware router/firewall and using software without a software firewall and surfing the web without virus protection and Spyware detection I really don't feel sorry for you.

    For the person that they quoted at the beginning of the article saying that he was playing Pong and had the first desktop on his block... I'm sure he knew what he had to do to protect himself. He was just too lazy to do so.

    Gerald Stark, 52, trained on computers in school and in the Navy before starting a small cleaning business in Lisbon Falls, Maine.....A virus killed one machine. Then spyware infested the next one, wiping out a year's worth of receipt records.

    No, Gerald lost his receipt records. Why weren't there adequate backups? Why didn't he keep the originals for 7 years? Why didn't he have multiple off-site backups in a format like TXT or CSV which is not vulnerable?

    People need to protect themselves and stop asking the government to do it for them. LEARN to use a computer, LEARN how to protect yourself, and LEARN not to be stupid.

    Not everyone can know everything but at least know the basics and you will be a lot better off.

  6. Much simpler advice by PetWolverine · · Score: 5, Insightful

    Get a Mac!

    --
    I found the meaning of life the other day, but I had write-only access.
  7. That is why... by SuperKendall · · Score: 5, Insightful

    1. My parents both use Windows PCs at work. they work for large companies that are not going to transition from Windows to Linux or Macs.

    No - they use Office at work. Admit it!!

    That is why there is Office X for the Mac.

    2. My parents get confused if I alter a toolbar on their home PC when I am working on it. They think it is broken if it does not look exectly like the one they use at work.

    You give them too little credit. Perhaps they will like how the Mac works better overall?

    3. They do not want to learn how to use a PC. They still can't program the video player, they have no DVD player, they think CDs are some sort of voodoo.

    Then probably, they should have a Mac and not a PC.

    How would /.ers suggest that I wish a perfectly straight face suggest they use a Mac or Linux? Not gonna float people.

    Pretty easy, really. How are they going to fare in the long term when Longhorn comes out if they don't even like changig a menu?

    Break them of the habit now, a short-term pain will go a long way in the future.

    --
    "There is more worth loving than we have strength to love." - Brian Jay Stanley
  8. back in 86 by ellem · · Score: 5, Insightful

    when I got paid for knowing about computers for the first time I thought, "Everyone should own a computer!" I think that a lot less now. But not becuase I am 1337 and "they" are LUSERS with PEBCAK problems. Not at all.

    The home computer has failed to become an appliance like a microwave, or a refrigerator. Is it really any easier than it was back in the Apple ][e, Commodre 64 days? Has WinXP or Suse 9.0 or OS X really made computing as transparent as heating a chicken? Has networking gotten much simpler?

    For the average mom and pop at home who want to send some email, do some online banking, shopping, knowledge gathering and write a letter, maybe balance a checkbook really need dual G5s a P4 3.0?

    The computer world looked ready to go back to main frame client/server models with things like Java et al. It should. Give mom and pop a 20+" monitor and keyboard and mouse and let them access everything though their browser. Here's you Word Processor, here's you email, here's your pr0n.

    And for those of us bold enough to muck about in kernals, driver and whatnot well we still could. Andf we wouldn't have to do it everytime we visit our parents, neighbors, friend's office.

    People are diving off the internet because configuring their computers is still hard. It's still "dangerous" and frankly all the pr0n in the world can't drive this "internet" thing much further. And to this point pr0n and games have driven the internet and home computing into the super computer realm to this point.

    The users aren't the issue. The fact that some 40 years later not all that much has changed regarding setting up a network is an issue. The fact that there is a large corporation out there making consistently insecure software despite their responsibility as the market (well really as THE market) leader is an issue.

    --
    This .sig is fake but accurate.
  9. Re:Advice To The Netlorn by chris_mahan · · Score: 5, Insightful

    I agree. To everything you said.

    I had the pleasure recently to help a couple friends of my wife with their "slow as molasses" computer. They paid for sushi, so I said ok.

    The box was Win ME Dell box from 2000, dialup.
    Running ad-aware netted me 1400 nasties. The viruses (oh yes they were there) would not go away. They had not upgraded Norton Antivirus since their 1 year membership ended, in 2001.

    So I took the box with me, to my business partners' and while I was working on code, he:
    *Installed Nic card
    *reformatted
    *put Win2k pro
    *drivers
    *windows upgrade
    *openoffice 1.4
    *firefox
    *Zone Alarm
    *Adobe Acrobat Reader
    *ad-aware
    *spy-bot

    The machine ran great, snappy, everything was hunky dorey.

    And he gave them an unopened boxed Norton System Works 2004.

    Then, I took the box back to my house, had the husband of the couple come over, and took 1 hour writing down, on paper, the dos and don'ts.

    *Use Firefox for browsing the web
    *Don't use Internet Explorer except for windows update
    *Run windows update once a month
    *Run Antivirus update once a month (they're on dialup remember?)
    *Do not download email to your computer, use Yahoo mail.
    *NEVER install any installation CDs from internet service providers.

    He took the computer home, and we haven't heard a word from them.

    My wife is pissed now because the wife didn't even say thank you. I'm okay because they just don't know.

    But I already know what I will find when I go to their house next time:

    They installed the MSN cd.
    They are using IE.
    They did not run any windows updates.
    They did not even install the antivirus software.
    They are using microsoft outlook express
    They have viruses and spyware on their computer.

    I told my wife: Computer security work for people she volunteers me for is $375USD per hour.

    I have a great analogy, which I told here on slashdot before:
    If all car mechanics replaced car engines for free when they break, why would anybody ever have an oil change done?
    The only reason people change their oil is because a cracked engine block will cost them between $2,000 and $15,000.

    So when someone comes and begs for you to "fix their PC", tell them it's a $1,000 flat. They'll come back and say: "But I can buy another pc for less than that!" And you reply: "Excellent! You do that. Now let me go back to my movie."

    And if they say you are mean, ask them if their mechanic will fix their car engine for free.

    --

    "Piter, too, is dead."