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Spam and Spyware Too Much for Some Users

stewart_maximus writes "Spam and spyware is annoying to everyone, but some users are giving up on the Internet (mirror). Any Slashdot readers know someone who pulled the plug in frustration? Any advice for frustrated users, especially non-technical users?"

117 of 888 comments (clear)

  1. Give up net!? by mr.henry · · Score: 5, Funny

    I think I would prefer to give up air and water first.

    1. Re:Give up net!? by flibuste · · Score: 2, Funny

      There's too much water in beer to give up on that precious material...

    2. Re:Give up net!? by Anonymous Coward · · Score: 2, Funny

      I have given up the net. Haven't used it in years.

    3. Re:Give up net!? by Anonymous Coward · · Score: 2, Funny

      Probably should include sex, but for a lot of Slashdot-ers, that's not a big deal :-)

    4. Re:Give up net!? by fshalor · · Score: 3, Insightful

      Give up IE and OUtlook.

      I've shoved firefox/t-bird down many throats. Most have recovered and are back online.

      --
      -=fshalor ::this post not spellchecked. move along::
    5. Re:Give up net!? by bluenote39 · · Score: 2, Funny

      Quick Poll:

      Given a choice between giving up internet in any form whatsoever, and chopping off your fingers.. how many are you willing to give up?? My score is 3 (2 off left and 1 off right)

      same question, but now giving up all computers in any form whatsoever. My score is 4 on this (2 off each)

      Is it time to get a life yet?

    6. Re:Give up net!? by papa248 · · Score: 2, Insightful

      That just does NOT work a lot of the time, but through no fault of our own. I am the family's IT coordinator, in addition to being paid to do that at a small shop of about 25 PCs. I can't tell you how many times I've personally gotten stopped by a website that insists on only playing nice with IE, even if I spoof Firefox to act like IE. That includes my own company's IT website (Remedy) and the banking websites of my parents and others. Telling them to switch banks because they don't play nice with Firefox or Mozilla gets me lots of deer in headlights stares.

      Until we can REALLY use other (better) browsers for everything, we'll still be heading in the wrong damn direction.

      --


      The higher, the fewer.
    7. Re:Give up net!? by the_wesman · · Score: 2, Insightful

      I had a similar scenario - a few relatives asked me to come over and fix their computers - I re-installed windows (it's what they know) and made firefox the default browser, I haven't had to go back to un-spyware any of them yet ....

      interesting point in that article - 80% of computers are infected with spyware, and 80% of computers are windows - coincidence? I think not - headless mac, here I come!

      --
      calling all destroyers
  2. Advice To The Netlorn by ackthpt · · Score: 4, Interesting
    It's rather sad to see the smile fade, the eyes glaze, the jaw set ... but these are what follow when I explain what people need to prepare themsevles for to join the great information highway.

    Oh, there's lots of great things to see and do on the 'net, but there's so much predation by more scum than even Mos Eisley would see on a good day that newbies must be inoculated before exposing themselves to it.

    A firewall, virus scanning and quite a lot of gorm, to avoid spam scams. I'm almost to the point of telling, not merely suggesting, people to skip it if there isn't some damn good reason to be on the 'net.

    Oh, and don't use Microsoft Explorer or Outlook or <Marvin Martian Voice> you'll be sorry, very sorry indeed.</Marvin Martian Voice> Getting on the 'net with good tools is a must and keeping up on them is also a must. Some degree of technical understanding is also essential, to identify when something is out of the ordinary, i.e. that request to verify your bank account goes to some ip address instead of yourback.com and where to go to keep up on the latest tools and information to protect oneself.

    In the end, visiting or maintaining a presence on the internet is a job, not just an adventure, which requires some effort by the user to protect themselves.

    --

    A feeling of having made the same mistake before: Deja Foobar
    1. Re:Advice To The Netlorn by garcia · · Score: 5, Insightful

      But 2004 "was a real turning point in a bad direction," said technology analyst Ted Schadler of Forrester Research. "People are getting really angry. They're angry at Dell and Microsoft and their cable providers, and that's appropriate. They should be."

      Be upset at MSFT for the spyware, trojans, and worms. Be upset at the little bastards that make this shit. Be upset at yourself for not properly protecting yourself. But certainly do no blame Dell and do not blame your Cable provider as they aren't at fault.

      We are in a time period of blaming everyone else for our problems. Personally, I spent the time protecting myself and my network from issues. Yeah, they could probably still come through but I have at least closed most of the holes that I know of. If you are on the Internet without a hardware router/firewall and using software without a software firewall and surfing the web without virus protection and Spyware detection I really don't feel sorry for you.

      For the person that they quoted at the beginning of the article saying that he was playing Pong and had the first desktop on his block... I'm sure he knew what he had to do to protect himself. He was just too lazy to do so.

      Gerald Stark, 52, trained on computers in school and in the Navy before starting a small cleaning business in Lisbon Falls, Maine.....A virus killed one machine. Then spyware infested the next one, wiping out a year's worth of receipt records.

      No, Gerald lost his receipt records. Why weren't there adequate backups? Why didn't he keep the originals for 7 years? Why didn't he have multiple off-site backups in a format like TXT or CSV which is not vulnerable?

      People need to protect themselves and stop asking the government to do it for them. LEARN to use a computer, LEARN how to protect yourself, and LEARN not to be stupid.

      Not everyone can know everything but at least know the basics and you will be a lot better off.

    2. Re:Advice To The Netlorn by chris_mahan · · Score: 5, Insightful

      I agree. To everything you said.

      I had the pleasure recently to help a couple friends of my wife with their "slow as molasses" computer. They paid for sushi, so I said ok.

      The box was Win ME Dell box from 2000, dialup.
      Running ad-aware netted me 1400 nasties. The viruses (oh yes they were there) would not go away. They had not upgraded Norton Antivirus since their 1 year membership ended, in 2001.

      So I took the box with me, to my business partners' and while I was working on code, he:
      *Installed Nic card
      *reformatted
      *put Win2k pro
      *drivers
      *windows upgrade
      *openoffice 1.4
      *firefox
      *Zone Alarm
      *Adobe Acrobat Reader
      *ad-aware
      *spy-bot

      The machine ran great, snappy, everything was hunky dorey.

      And he gave them an unopened boxed Norton System Works 2004.

      Then, I took the box back to my house, had the husband of the couple come over, and took 1 hour writing down, on paper, the dos and don'ts.

      *Use Firefox for browsing the web
      *Don't use Internet Explorer except for windows update
      *Run windows update once a month
      *Run Antivirus update once a month (they're on dialup remember?)
      *Do not download email to your computer, use Yahoo mail.
      *NEVER install any installation CDs from internet service providers.

      He took the computer home, and we haven't heard a word from them.

      My wife is pissed now because the wife didn't even say thank you. I'm okay because they just don't know.

      But I already know what I will find when I go to their house next time:

      They installed the MSN cd.
      They are using IE.
      They did not run any windows updates.
      They did not even install the antivirus software.
      They are using microsoft outlook express
      They have viruses and spyware on their computer.

      I told my wife: Computer security work for people she volunteers me for is $375USD per hour.

      I have a great analogy, which I told here on slashdot before:
      If all car mechanics replaced car engines for free when they break, why would anybody ever have an oil change done?
      The only reason people change their oil is because a cracked engine block will cost them between $2,000 and $15,000.

      So when someone comes and begs for you to "fix their PC", tell them it's a $1,000 flat. They'll come back and say: "But I can buy another pc for less than that!" And you reply: "Excellent! You do that. Now let me go back to my movie."

      And if they say you are mean, ask them if their mechanic will fix their car engine for free.

      --

      "Piter, too, is dead."

    3. Re:Advice To The Netlorn by RunningFerreT · · Score: 2, Insightful

      "Remember, for the majority of people who buy from Dell, Dell configures the operating system for them and they don't change it." The important part of this is, "... and they don't change it." How is it Dell et al's fault if the end user doesn't keep their product updated? How is it Dell's fault if the user doesn't take the time to learn the basics about using computers and the internet? Dell is somehow at fault for providing a computer with some sort of default setup? Are you suggesting that Dell have to provide updates and software patches? That sounds like Microsofts job to provide, and the end users job to get. There's no excuse for not learning rudimentary security measues when dealing with computers on the internet.

      --
      "So I says to Mable, "Hey, those are MY ferrets!"
    4. Re:Advice To The Netlorn by stanleypane · · Score: 2, Informative

      After reading your post, I am stricken with a serious feeling of irony.

      Just as you stated, the gentleman running the cleaning business was responsible for his own loss of data. That example brings part of the problem to the forefront. Tech companies keep trying to make things easier and easier for any idiot to use a computer. In doing so, they are keeping those same people from learning very important lessons about basic data security.

      And so goes the cycle. Most of the people bitching about the problem are, in a sense, causing the problem.

    5. Re:Advice To The Netlorn by Asphalt · · Score: 4, Insightful
      Your ISP probably can't be blamed for spyware, but they sure as hell deserve some of the blame for spam, the large ones at least.

      You know who deserves a large chunk of the blame for SPAM in my honest opinion?

      The 1% of the people who respond to it. For without them, there would be no spam at all.

    6. Re:Advice To The Netlorn by Billly+Gates · · Score: 4, Insightful

      Did you read the article?

      The guy from main had 2 firewalls, spyware and antivirus software. Still 1 machine had a virus that killed it that the vendor was behind on, and the second had spyware that brought it down to its knees. I think as a (l)user he did a fairly good job and a huge effort compared to 90% of the internet users.

      He lost all his reciepts for his business purchases and vows never to buy anything online again. Ouch but can you blame him?

      The fact is its out of control and a firewall wont protect your system if you recieve an email that is written in html and has some javascript exploit to install some worm. You do not even have to read any attachments. Just read it.

      But another point is why should users spend so many resources learning, buying firewalls, using windowsUpdate, updating anti virus software, and keep updating lavasoft? Yes users need to take precautions of course but what is happening is just silly. I spend at least 2 hours a week updating my computer at home now.

      I for one is nervous about doing ecommerce on the internet even on firefox. How do I know my machine is not infecting and not telling me? I even have two installations of Windows and one is used to watch porn and listen to music. I do not trust my files and think they could be infected.

      I find spyware all the time on my systems and most of the time the anti spyware and virus software is a few weeks behind.

      Yes like changing oil in your car a user should be minimally educated but we need drastic action. Either start procecuting these people are work on adding extensions to IPV6 to have better tracking and better security so admins and ISP's can block most of this.

      I fear though DRM will be trounced soon by the likes of MS and the net and ecommerce communities will rejoice since it will finally stop unathorized software to be installed by these pesky hackers.

      If we in the hacker community do not take care of it they will and take away your rights in return.

    7. Re:Advice To The Netlorn by Scratch-O-Matic · · Score: 2, Funny

      WARNING! DO NOT CONNECT TO THE INTERNET WITHOUT A FIREWALL. -or- WARNING! THIS COMPUTER SHOULD NOT BE USED BY UNTRAINED PERSONNEL.

      They won't do that, but give them credit for warning you right up front not to use it underwater and not to chew on the cord and not to put the plastic bag over your head.

      --


      Evil is the money of root.
    8. Re:Advice To The Netlorn by Billly+Gates · · Score: 2, Interesting

      Its not the users.

      Admins here use to brag about their uptimes for their servers, but today they take them down every couple of days for updates and patches. yet still worms and viruses are sneaking in even with well trained staff.

      Gerald Stark, did quite well for a non techie user. He had the correct anti spyware/virus/ software and 2 firewalls. My guess is the crackers were ahead of the anti spyware and virus companies. I remember reading here on slashdot about an interview with a cracker who wrote worms from an exploit he discovered 5 months before CERT! A year later a patch finally came out.

      Right now the spammers and crackers are winning since they are always ahead.

      How did you know the virus did not delete data on his system before he could backup? How did you know the virus did not delete some Windows dlls preventing the machine to load in order for him to do his backup?

      He is a just a user and not a big corporation with an IT department to do automated backups for him. Multi site backup? He is running his own tiny business. That is a luxury of the big boys.

      Many small businesses do have tape backups at all. Or they have tape backups but run Windows and the user has to manually start them. My guess is he was one of them. Or perhaps his company was a one man operation and he did things from home? Then a standard desktop would have been used probably with no backup at all. Users do not know about tape backups.

      The fact that an unpatched machine can get infected within 3-4 minutes is scary shit! I believe the situation is out of control and even taking adaquite precautions and administration does not guarantee your system will not get infected somehow.

      ISP's can not block such things with the current internet protocal. I think switching to IPV6 and inventing some extensions that can track computers and an end to spoofing is what is needed.

    9. Re:Advice To The Netlorn by Asphalt · · Score: 2, Insightful
      The guy from main had 2 firewalls, spyware and antivirus software. Still 1 machine had a virus that killed it that the vendor was behind on, and the second had spyware that brought it down to its knees. I think as a (l)user he did a fairly good job and a huge effort compared to 90% of the internet users.

      No offense, but I feel we aren't getting the whole story here. If he is running two firewalls (which I assume is 1 hardware and 1 software), is running anti-virus and ad-removal stuff, and STILL has crippling stuff on his machine - then this guy has encountered nastier spyware than I have ever seen.

    10. Re:Advice To The Netlorn by bryce1012 · · Score: 2
      A few days ago I installed DOS, Win3.1, and networking/internet support on a 386 I had sitting around.
      Dude... why? Sure, you've got a valid point about how much easier it is today, but... Why?
    11. Re:Advice To The Netlorn by garcia · · Score: 2, Interesting

      How did you know the virus did not delete data on his system before he could backup? How did you know the virus did not delete some Windows dlls preventing the machine to load in order for him to do his backup?

      Because he lost and entire year's worth of receipts. Thus he was not backing them up on a regular basis. Hell, he wasn't even backing them up on a monthly basis. Thus there is no excuse.

      You don't need a fancy backup solution to store receipts. You need a bunch of floppies, a Zip disk, or even a more difficult CDRW. You might use ZIP archiving but you could probably just store them normally.

      ISP's can not block such things with the current internet protocal. I think switching to IPV6 and inventing some extensions that can track computers and an end to spoofing is what is needed.

      IPV6 will do nothing but create more problems enabling people to quickly switch IPs (as they can control millions of them) and do their damage.

    12. Re:Advice To The Netlorn by fubar1971 · · Score: 2, Insightful

      Then a standard desktop would have been used probably with no backup at all. Users do not know about tape backups.

      That's not completely true. Today's "standard" desktop usually comes with at least a cd burner, if not a CD/DVD burner. The majority of burning software that is include has some type of backup feature. Not to mention most users burn disks all the time (i.e. photo's, duping CD's, MP3's, etc.) Unfortunately, they never seem to backup all there important data, like business receipts.

    13. Re:Advice To The Netlorn by fubar1971 · · Score: 2, Insightful

      They do have other options.

      Like what sell PC's preloaded with a Linux distro? Please! I'll probably get mod'ed as a troll, but I am so tired of this argument. Dell probably would LOVE to sell Linux preloaded on all of there desktops. Unfortunately the marketplace will not support that business model. The average user does not wnat to learn how to use Linux. The average user is compfortable using WinBlow$.

      If Dell was to drop the WinBlow$ market and go strictly open source, they would lose over 90% of there potential customers. If that were to happen, they probably would not be in business for very long. Don't blame Dell for the problems, blame the users for not being motivated enough too learn a new OS and set of applications.

    14. Re:Advice To The Netlorn by radish · · Score: 2, Insightful

      I find spyware all the time on my systems and most of the time the anti spyware and virus software is a few weeks behind.

      How? I use firefox for web, outlook for email, and run a regular hardware firewall. No spyware, ever (apart from Kazaa ages ago). You need to figure out what the infection vector is, because you don't need to be getting all this crap.

      --

      ---- Den ene knappen er powerknapp, den andre er Bender voice knapp "Bite My Shiny Metal Ass"

    15. Re:Advice To The Netlorn by Just+Some+Guy · · Score: 2, Insightful
      I don't believe that. The real problem is the stupid companies who believe that spammers can increase their profits! If no one buys from a spammer, but someone paid him spammer $10,000 to broadcast their ad, then he just made ten grand without selling a single thing.

      The real solution is to beat it through the heads of small (and not-so-small) businessmen everywhere that you get get rich by paying a spammer. When that happens, the problem will disappear.

      --
      Dewey, what part of this looks like authorities should be involved?
    16. Re:Advice To The Netlorn by Creepy · · Score: 2, Insightful

      bah - most people are trainable, but make sure they get a quote on how much it will cost them at a dealer, first.

      I cleaned up a computer like this once, then trained the user in firewalls, anti-virus, and anti-spam/spyware. I also told him where he got the spyware and viruses in the first place - audiogalaxy, porn sites, and free movie stream sites. I told him first off, if a site wants to automatically install software on your system without saying "download x software to view this site properly, it is probably software with a nefarious purpose. Yes, there are exceptions - macromedia flash is OK, as is Acrobat, but most of the time you see these sites, they'll at least ask you if you want to download the software first.
      I just checked up on his computer a little over a year later, and everything is great - up to date virus checker, spam/spyware checker, and firewall. He still uses IE and outlook, but his spam/spyware software filters 99% of the junk out. I got him to not use preview pane in outlook, which stops auto-launching outlook viruses provided the message is deleted without ever being viewed (hey, every little bit helps). It's not perfection, but a huge step forward.

    17. Re:Advice To The Netlorn by heima · · Score: 2, Funny

      I work doing tech support for ** and spyware is our biggest issue we deal with. I don't see how they can blame their computer manufacturer or ISP for spyware and pop-ups. We gave you a computer with the ability to connect to the internet either through high-speed or dial-up, spyware and virus protection. We also gave you a way to make back up cds/dvds and information how to get windows updates. We also provide tonnes of information online on how to keep your pc secure. None of it matters because customers just refuse to listen to sage advice and their too lazy to do what it takes to keep their pc secure. They blame everyone but themselves and go to the extreme and swear that they'll never get online again. It's silly, really.

      --
      verbum sapienti sat est
    18. Re:Advice To The Netlorn by Chaset · · Score: 2, Interesting

      One more thing to add to this.... put the internet explorer icon on the moz/FF app. This is what I did for mom. Although I haven't taken the IE icon off the desktop, I changed its name to "popup magnet" and put it in a less prominent lower left of the desktop.

      --
      -- "This world is a comedy to those who think, a tragedy to those who feel."
  3. bill by froggero1 · · Score: 4, Funny
    No one is immune. Microsoft Corp. Chairman Bill Gates discovered spyware on his personal machine not long ago.

    yeah we know, it's called internet explorer

    --
    ~/.sig: No such file or directory
  4. Microsoft Antispyware by Core-Dump · · Score: 2, Informative

    For the last 2 weeks i've been trying MS Antispyware
    http://www.microsoft.com/downloads/de tails.aspx?Fa milyID=321cd7a2-6a57-4c57-a8bd-dbf62eda9671&displa ylang=en&Hash=5BMW635

    And i must say, it works easyer then ad-aware or Spybot. And works BETTER then ad-aware and spybot..

    Just a thought..

    --
    What would you do without a monitor? Sit and look stupid behind a keyboard and a mouse
    1. Re:Microsoft Antispyware by Sefert · · Score: 2, Informative

      Yes, I've been using it too, and I must say I'm VERY impressed. Especially useful is it's ability to allow you to easily identify running processes and their known function. (And stop them from loading in the future with a click). However, as a caution, I find it is far worse for removing memory resident spyware than ad-aware. It found, but could not remove, some spyware in my tests. As an aside, it also pooched my Kazaa Lite by removing the registry entries. :P

  5. Yes by Anonymous Coward · · Score: 3, Insightful
    Get a mac.

    You don't have an excuse now. Get the minimac. It will suffice for many people (sure, _some_ people just have to have those silly apps that only work in windows, for them, the future is not so bright).

    The choice is obvious.

    1. Re:Yes by athakur999 · · Score: 2, Insightful

      How exactly will a Mac keep spam away from you?

      Besides, if everyone followed your advice and got a Mac, Apple's desktop market share would go up. If Macs had a significant market share on the desktop, you can be damn sure spyware makers will start writing little presents for you guys too ;)

      --
      "People that quote themselves in their signatures bother me" - athakur999
  6. Simple by Anonymous Coward · · Score: 2, Informative
  7. Can you blame him? by Nosf3ratu · · Score: 2, Informative
    Without beind educated on the most simpe of security measures how can these types of users be expected to do anything but throw their collective arms up in frustration?

    The internet experience doesn't have to be this way, but when the powers that be (Microsoft, mostly) sit on their laurels and allow the situation to degenerate, what hope is there?

    --
    The old Lie: Dulce et decorum est Pro patria mori
  8. Firefox and Thunderbird. by khasim · · Score: 2, Insightful

    Easy to install, easy to use and they handle almost all of the problems that end users will run into.

  9. Buy a mac by grendel's+mom · · Score: 3, Insightful

    1. Buy a mac or other non-windows machine
    2. Use a browser with pop-up and ad blocking capablility.
    3.
    4. Profit from the wealth of information on the web.

    1. Re:Buy a mac by ichimunki · · Score: 2

      Why not just install Firefox and Thunderbird on your Windows machine? That should help quite a bit with respect to spyware via the browser and spam via the mailbox. Best of all, they're free (in both senses of the word).

      --
      I do not have a signature
  10. What about the opposite? by masonbrown · · Score: 4, Informative

    It's even worse when you encounter the opposite... Those who refuse to give up the Internet even though they've got hundreds of virii and spyware programs on their system.

    A couple of months ago, I went into my dry cleaner and they said they couldn't take credit cards that day. The reason? Their credit card system (PCs on the Internet) wasn't working because of a virus. I thought about giving them a lecture on keeping credit transactions off the public Internet, but knew it wouldn't do any good so just paid cash and left.....

    1. Re:What about the opposite? by Billly+Gates · · Score: 2, Interesting

      I would be carefull not to ever give them your credit card.

      Alot of worms install keyboard loggers.

      I would have politely lectured them and told them a worm/virus could cost them their business and lawsuits.

      if they must go on the net use a different pc but keep the credit card machine secure and used only for transactions.

      I use to work for Jason's Deli and while mapquest is used for the delivery drivers on the transaction POS so we knew where we were going, someone browsed an internet that installed a worm and shutdown the business.

      Today its firewalled and only www.mapquest.com will go through.

  11. Why in my day . . . by galonso · · Score: 2, Funny

    Why in my day we used to use telnet to get to iscabbs.

    We didn't have any of this fancy spam or spyware of which you speak. If we wanted spam, we had to log off, go outside, and walk to the 7-11 in three feet of snow, uphill, both ways.

    *grumbles*

    --
    -[joke removed for your safety]-
  12. I am getting tired.... by Anonymous Coward · · Score: 2, Insightful

    I am not giving up as a user, but yesterday I have announced the closing of my hosting services (that I run as a side business) because I am tired of being trying to be hacked, and people exploiting scripts on the server, and running worms, and trying to DoS my server, and trying to flood other servers... I have way better things to do with my life than trying to protect my little server from punks out there...

  13. Now this is a setup of a question. by TellarHK · · Score: 5, Insightful

    What's the answer? Well, you could have pushed Linux until you said non-technical. Otherwise this thread could pretty much just be an ad for the Apple Mac Mini or even the iMac G5.

    No, I won't add links to those. They're everywhere this week. And yes, I want one. Either one.

    1. Re:Now this is a setup of a question. by SomeoneGotMyNick · · Score: 4, Insightful

      Well, you could have pushed Linux until you said non-technical

      Have you installed Mandrake 10.1 lateley? I've been upgrading Linux in increments over the years and it wasn't till recently that I tried a full fresh install. Mandrake 10.1 did a wonderful job of installing everything needed for Internet access, printers, useable office software, multimedia, games, etc. during the installation process. Install recommended items, reboot, get online. Easy as pie. I was VERY IMPRESSED at the final result. So was my neighbor. After playing with a dual boot Mandrake 10.1 with XP for about a week, she's ready to pull the XP drive and give it to her husband for his PC. Mandrake gives her everything she needs to do for home and online. She even downloaded the latest Wine and started getting her Windows only software installed seamlessly.

    2. Re:Now this is a setup of a question. by Bastian · · Score: 2, Insightful

      Sorry, but Linux is still a big fat No. I am not even going to go into the reasons why; they are all glaringly obvious. Linux on the desktop is a great goal, and I am actively working on it and advocating it to the more computer-savvy people I know. But let's be realistic here - all the people I have convinced to try it out have had to call me for help with something once a day at first, dropping to once a week after a month, and the amount of help they need continues to drop logarithmically.

      The fact of the matter is, Linux won't be ready for the dekstop until the user has no need to know that the command line even exists, for any reason whatsoever. Nor will it be ready until the user has no need to know the name of their computer's package management system, for any reason whatsoever. Nor will it be ready until the user has no need to know wheter xxx frob is installed, or whether they are using devfs, or the difference between GNOME and KDE, or anything like that.

      And until we have one (and exactly one) "linux base install" that all popular distributions meet, and (assuming we don't want to just give up on one of the two major DE's) both GNOME and KDE resolve their differences and agree to use the same standard dialogs (or have their apps call the other's standard dialogs when on a system that uses the other one), and some major rethinking of the kind that went into producing NEXTSTEP and it's line happens to Linux, Linux will be nowhere near being ready for the desktop.

      Seriously, people. Get your heads out of the sand. Thinking that "better == good" is not going to get Linux onto the desktop any sooner; it's just going to retard its progress.

    3. Re:Now this is a setup of a question. by srleffler · · Score: 2, Insightful

      If the community thinks the way you do, Linux will fail to ever overtake Windows. The vast majority of people need a computer that runs like an appliance: no need to understand the technical details of how it works in order to use it. If Linux cannot satisfy this need, Linux will not be a dominant desktop operating system.

  14. Like they said... by krautcanman · · Score: 2, Informative

    get a mac! Popup blockers work just the same. There's pretty much no such thing as spyware or virii.

  15. Advice For Users by American+AC+in+Paris · · Score: 5, Insightful
    Any advice for frustrated users, especially non-technical users?

    For the first time in ages, I can say this with a perfectly straight face and without reservation:

    Get a Mac.

    They're affordable, they're stable, they're powerful, they're easy-to-use, they're resilient against infection, they come with excellent software, there are some great games available, and yes, Virginia, they'll even work with your multi-button mouse.

    For the basic user, what else is there?

    --

    Obliteracy: Words with explosions

    1. Re:Advice For Users by Fatchap · · Score: 2, Insightful

      1. My parents both use Windows PCs at work. they work for large companies that are not going to transition from Windows to Linux or Macs.

      2. My parents get confused if I alter a toolbar on their home PC when I am working on it. They think it is broken if it does not look exectly like the one they use at work.

      3. They do not want to learn how to use a PC. They still can't program the video player, they have no DVD player, they think CDs are some sort of voodoo.

      How would /.ers suggest that I wish a perfectly straight face suggest they use a Mac or Linux? Not gonna float people.

      --
      The only reason some people get lost in thought is because it's unfamiliar territory.
    2. Re:Advice For Users by American+AC+in+Paris · · Score: 2, Informative
      That won't help prevent Spam. A Mac only solves half of the problem.

      ...unless you're a poor schmoe who gets thousands upon thousands of pieces of spam a day, getting a Mac will solve this problem. Mail.app has a very straightforward, very effective, user-trained junk mail filter. Furthermore, it won't perpetuate virus-generated spam.

      It doesn't stop spam from coming in, but it does solve the problem for your average user.

      --

      Obliteracy: Words with explosions

    3. Re:Advice For Users by Neo's+Nemesis · · Score: 2, Interesting

      you should understand that just because the Mac has least market peneteration, people and companies just don't care to make Spyware for it. Nobody wants to work on something that'll give them the computer usage statistics of just a few percent of user among the billions of those out there.

    4. Re:Advice For Users by LWATCDR · · Score: 2, Informative

      If not a Mac.
      1. Get a Gmail account and use that with Thunderbird for email.
      2. Get Firefox,
      3. If on broadband get a router/switch/firewall appliance and keep it updated.

      Finaly Knoppix will let you surf the web without much worry about spyware and or virus attack. Might take a techie set it up the first time but after that.

      And yes Linux is an option even for a non-techie. It might take a techie to set it up but once setup it can be very useful and easy to keep working.

      Fedora with Yum setup with a cron job to do updates over a broadband connection could be just the ticket for some people.
      Now if you could run turbotax under wine :)

      Or get a Mac

      --
      See my blog http://ilovecookes.blogspot.com/ for light hearted technical information.
    5. Re:Advice For Users by olafva · · Score: 2, Insightful

      What you claim to understand is a common misconception. On Macs, NOTHING can be installed unbeknownst to the Mac OS/X user without the user explicity being informed and asked (in a pop-up menu) if he/she ewishes to install new software, in which case the user must enter the system password. You would have to be utterly stupid to install something you are unaware of. Nothing can be installed behind your back without entering the system password. requestion the system password. Thus, even if you click on an attachement, websitre or whatever on OS-X nothing bad will EVER happen on a Mac without the user intervening and explicity entering the system Password, no matter how many millions of virus writters try. Unfortunately,
      this is not the case with Windows. I read that someone posted a $25,0000 prize if someone could creat an OS-X virus but unfortunately in over a year there are none for the reason I sted above. The only way to get a virus on a moern Mac is to install
      Windows (VirtualPC) with the netwok open on a Mac in which case the 4 glaring Windows holes are open for virus wrtters. I try to avoid this as then you need to mess with Windows patches for viruses, which as you know quickly can drive one away from Windows PCs.

      --
      What's past is NOT ALWAYS prologue for the future!
  16. Silly Apps? by mr.henry · · Score: 2, Insightful

    I guess you think AutoCAD and ArcGIS are "silly apps." I know Mac people like to use their computer to make a fashion statement, but some people use computers to do work.

    1. Re:Silly Apps? by American+AC+in+Paris · · Score: 4, Funny
      I guess you think AutoCAD and ArcGIS are "silly apps." I know Mac people like to use their computer to make a fashion statement, but some people use computers to do work.

      Well gosh, Apple should get right on that before they lose all those home users who simply want to send email, surf the web, and make industry-grade schematic diagrams of skyscrapers.

      --

      Obliteracy: Words with explosions

    2. Re:Silly Apps? by garett_spencley · · Score: 2, Interesting

      Games.

      My wife wants to get a second computer for the living area (as I use our current computer mostly all the time for business etc.) and I'm trying to convince her to either get a Mac, Linux or if she *must* have Windows to keep it off the Internet.

      She won't budge mainly because of games. Our kids have a bunch of little kid games that only run on Windows .. and they also have a bunch of flash games that run on the Internet. Going either route (Mac/Linux or No Internet) means sacrificing one of the two.

      So it's not just as cut and dry as switching to Mac and forget your problems. There's always going to be some kind of sacrifice.

  17. byebye by Burl+Ives · · Score: 2, Funny

    ...don't let the door hit you on the ass on the way out.

  18. Healthy e-life instructions by Spy+der+Mann · · Score: 4, Informative

    Easy Instructions:
    a) Download Firefox.

    b) Download anti-spyware (ad-aware, Spybot)
    c) Get off the internet.
    d) Run the anti-spyware to make sure your machine is 100% virus and spyware free.
    e) Activate your winxp firewall.
    f) install Firefox.

    Ta-da! :)

  19. oh for god's sake by macsox · · Score: 4, Insightful

    i know everyone is going to say this but two things immediately leap out at me.

    1) don't use windows, for chrissakes. how many people out there in the world don't know that there are alternatives? is it really that many? is apple's media saturation here in the bay area completely nonexistent anywhere else?

    2) the solution isn't legislation -- it's people making crappy products. if toyota made a car that constantly ran into trees, the solution wouldn't be banning trees, it would be making toyota make some good friggin' cars.

    lord stuff like this makes me pissy.

    1. Re:oh for god's sake by goofyspouse · · Score: 2, Insightful

      "is apple's media saturation here in the bay area completely nonexistent anywhere else?"

      Hmmm, lemme think on this one a bit. Isn't the SF area the most peace loving, new Beetle driving, whale saving, artsy-fartsy community in, oh, the whole world? Add to that mix the inherent fashion sense of the homosexual community and it sounds like the ideal place for Apple to focus their advertising dollars. Just a thought.

  20. Buy an Apple by _PimpDaddy7_ · · Score: 4, Interesting

    Call me a troll, whatever.

    I use to fix friends/relatives PCs all the time with their problems.

    Then spyware just went amuck.

    I tell people now to just buy an apple. They most likely won't call me for help with PC issues.

    I myself am sick of the spyware crap that's out there infecting PCs. I am on the road to going 100% mac.

    I don't see Microsoft fixing these issues, so I just tell people buy an Apple.

    1. Re:Buy an Apple by RunningFerreT · · Score: 2, Insightful

      Not to be a Microsoft apologist(and I eff'ing HATE Microsoft) they do appear to be on the road to fixing some of these issues. Now don't get me wrong, I hate Windows and Micrsoft and their bully monopoly tatics as much as the next guy, but you can't continue to fault them if they're actually working to fix their problems.
      SP2 was a big step, as was their new anti-spyware and malicious program removal tools.

      Whether or not these tools prove to be useful in combating spyware et al is to be seen, but you can't fault them, provided this is more than a BS token gesture to get people off their backs.

      --
      "So I says to Mable, "Hey, those are MY ferrets!"
  21. Don't use Dial-up by tygerstripes · · Score: 3, Interesting
    Sounds silly, but there's a major practical barrier here:

    If a user doesn't have the time and/or inclination to leave their browser of (informed) choice downloading critical updates to browser, OS, AV, anti-spyware and so on, then they're more likely to go "Ah, skip it - I can get them later, and anything dodgy will get cleared out then."

    If you don't have the bandwidth to match your impatience, you're less likely to keep your critical software up-to-date. Simple psychology.

    --
    Meta will eat itself
  22. Apple finally answered my prayers by sootman · · Score: 5, Insightful

    Like many others here, a lot of people ask me what I think they should buy when it's tine to get a (new) computer. I now have an easy anwer for all of them: an Apple Mac Mini. The $499 model plus $75 to bring it to 512 MB RAM is *perfect* for everyone I know. Nearly no one I know *needs* Windows for anything. If they do, they can get a second, older computer and not connect it to the Internet.

    I am so, so happy Apple has finally made a *really* affordable good Mac. (Where "affordable" means "less than $800" and "good" means "doesn't have a bloody great CRT built-in." Yes, the iBooks are fabulous, but the small screen and keyboard aren't so great for some folks. And $1000 is a lot more than $600 for a lot of people.) Thank you thank you thank you!

    --
    Dear Slashdot: next time you want to mess with the site, add a rich-text editor for comments.
    1. Re:Apple finally answered my prayers by zhiwenchong · · Score: 3, Informative

      Incidentally, just FYI, you can actually add 3rd-party RAM to the Mini yourself without voiding the warranty. Take a look at this:
      Clearing up confusion about the Mac Mini

      [quote]
      While it is strongly recommended that you only have an Apple Authorized Service Provider crack it open and install RAM, hard drives, Airport and Bluetooth, it will NOT void your warranty if you do it yourself. As is standard operating procedure, however, anything you break while attempting anything on your own is not Apple's responsibility and will not be covered under warranty. I think that is pretty much common sense.

      Among other things, the Mac mini boots headless too.

  23. Phishers by x.Draino.x · · Score: 2, Informative

    My dad now emails me very frequently to ask if one of his emails is real or fake. It seems like he gets a PayPal or Ebay phish every other day. I've tried to explain to him to hover over the link and make sure it says www.paypal.com or ebay.com and not a dotted ip address. But he doesn't get it. I understand why people do phishing scams, but the spam is driving customers away from all net advertising. This should be a wake-up call for these types of advertisers. They are driving customers away from any future sales.

  24. Like a red rag to a bull this story by Tetsugaku-San · · Score: 2, Insightful

    Q the dogmatic mac and *nix zealots who will tell us "MY system never has problems so nah nah nah nah nah"

    Before you do people, get this, people wo DON'T work in computers - they just don't care - did you know that? they don't care if it's linux, max, pc, or whatever, they just want to start using this new intahwebeh thing.

    When they go to a shop to buy one what do they get? Windows, cos that's what 95% of other people do. Windows is big, it's always going to be big, deal with this fact.

    1. Re:Like a red rag to a bull this story by Mathiasdm · · Score: 2, Insightful

      Windows is big, it's always going to be big, deal with this fact.

      So how come Windows market share is now starting to erode?
      How come Mac sales went up 25% in the last year?
      How come several businesses and government organisations are switching to Linux?
      How come Linux PC's are being offered in shops?

      Watch out before you make such a statement. You might have to admit you're incorrect, somewhere in the future.
      Companies disappear. That happens even faster in IT, than in other industries.

      --
      Join the anonymous, help develop the network: http://www.i2p2.de
  25. Spyware worse than virii by __aaptsy9143 · · Score: 2, Insightful

    I'm not a computer technician or anything, but i have not come across a virus i could not get rid of. However.. some spyware programs are rooted into IE somehow and i just don't bother.

    But alas! The soloution: Mozilla Firefox!

  26. Re:Great. by Jonathan · · Score: 2, Interesting


    This is a bad thing?

    I can feel the Internet's collective IQ rising...

    I see your point in that, having first used the Internet/Usenet in 1990, I sometimes miss the level of discussion then. On the other hand, it *was* pretty narrow -- with just geeks and professors online, science, math, and science-fiction were the dominant subjects. I mean, did anyone use the Internet to talk about weird stuff like the influence of Mexican music on Yugoslavian culture back then?

  27. Chairman Bill Gates discovered spyware on his ... by putko · · Score: 2, Funny

    From the article:

    "No one is immune. Microsoft Corp. Chairman Bill Gates discovered spyware on his personal machine not long ago."

    Hoisted by your own petard, biatch!

    --
    http://www.thebricktestament.com/the_law/when_to_s tone_your_children/dt21_18a.html
  28. Re:I have reduced the usage of sites that are... by tmhsiao · · Score: 3, Funny

    So, what you're saying is that you've stopped looking at porn?

    --
    "My God...It's full of ads!" -Fry, about the Internet, Futurama
  29. Re:Advice by Steinfiend · · Score: 2, Insightful

    This is a very elitist view and in no way expressed in an effective manner. However, the point is kind of a valid one.

    The "Internet", whatever that actually means, was definitely different 10, even 5, years ago. Not only were there less people online, those who were needed at least some technical savvy to be successful. Anyone who remembers trying to get a dialup modem working in Windows 3.11 for Workgroups should be able to agree. The people you met tended to understand the technology behind the Internet, the reasons why it exists and, as such, had a direction and a reason to be online.

    However, as more people have got online and surfing has turned from a technical tool into a hobby and then participatory and ultimately passive form of entertainment things have definitely changed. Without the popularization of the Internet we wouldn't have websites like Slashdot, we wouldn't have widely accessible Email, we wouldn't have Instant Messaging clients (IRC excepted, maybe) and us geeks would have had a much harder time getting hold of Linux distros.

    Yes we have to put up with Spam, yes we have to put up with annoying AOLers, yes we have to fight off evil spyware, yes we have to put up with annoying personal webpages with flashing text and badly sized pictures of peoples dogs. However, it's a price though I think we are willing to pay for all the fun the Internet can bring. Also, don't tell me I'm the only one who gets at least a little enjoyment from successfully setting up a new firewall or configuring a new piece of anti-spam software?

  30. I gave up on e-mail by Domo-Sun · · Score: 2, Insightful

    I gave up on the Internet for a while, then I came back with multiple computers. One for the Internet, and the others for applications. I only brows with opera and Mozilla and I have everything turned off. I use ad-aware programs and I delete webcheck.dll, loadwc.exe, and set reg keys : "RegDone"="1" "EnableDCOM"="N" and delete c:\windows\wscript.exe

    I disable something with ad-aware's LSP Explorer plugin, forget what...
    It's still not enough. I shouldn't have to do all this crap.

    One thing I have given up on is e-mail. I change my e-mail every few months and I almost never use it, and I never give it to anyone. I also never use IM or IRC.

  31. Much simpler advice by PetWolverine · · Score: 5, Insightful

    Get a Mac!

    --
    I found the meaning of life the other day, but I had write-only access.
    1. Re:Much simpler advice by Anonymous Coward · · Score: 3, Informative

      I've been using Windows and Linux for years. Last September my school gave me a Mac to use. After 4 months of use I've realized just how much better a Mac can be for people without a CS degree or similar experience. Nothing bad has happened to anyone I know using the Macs.

      Next time my parents and friends of a less geek-ish persuasion decide to upgrade, the new Mini Mac is going to be the only one I will continue to provide free tech support for - which means, as I've learned, hardly any tech support at all.

    2. Re:Much simpler advice by justinstreufert · · Score: 2, Insightful

      No, don't get a Mac!!
      If too many users migrate to the Mac side, we'll start seeing Mac spyware and Mac adware! While I love my Mac, I do understand that the only reason it isn't as cluttered up with crap as the average PC is because of OS X's miniscule market share.

      So, I say, keep Macs a secret! Shhhhhhhhhhhhhh!
      Justin

      --
      "Why would God give us a waist if we wasn't supposed to rest our pants on it?" - Rev. Roy McDaniels
    3. Re:Much simpler advice by AnalogDog · · Score: 2, Insightful

      Or run Linux. I recommend Mandrake to the newbies, its a good install and run version, and totally configurable for the experts.

  32. That is why... by SuperKendall · · Score: 5, Insightful

    1. My parents both use Windows PCs at work. they work for large companies that are not going to transition from Windows to Linux or Macs.

    No - they use Office at work. Admit it!!

    That is why there is Office X for the Mac.

    2. My parents get confused if I alter a toolbar on their home PC when I am working on it. They think it is broken if it does not look exectly like the one they use at work.

    You give them too little credit. Perhaps they will like how the Mac works better overall?

    3. They do not want to learn how to use a PC. They still can't program the video player, they have no DVD player, they think CDs are some sort of voodoo.

    Then probably, they should have a Mac and not a PC.

    How would /.ers suggest that I wish a perfectly straight face suggest they use a Mac or Linux? Not gonna float people.

    Pretty easy, really. How are they going to fare in the long term when Longhorn comes out if they don't even like changig a menu?

    Break them of the habit now, a short-term pain will go a long way in the future.

    --
    "There is more worth loving than we have strength to love." - Brian Jay Stanley
  33. Re:I have reduced the usage of sites that are... by xmas2003 · · Score: 2, Interesting
    Yea ... except ironically, when I clicked on that LA Times link in the article, Firefox said it blocked 2 popups. Another example is the New York Times where I counted no less than 7 cookies being sent - wonder what they are tracking and why?

    The whole "turn a spankin' brand new PC" onto the Internet and it's infected with tons of crap in a few weeks/months IS a real industry problem. There was a great /. article on spyware yesterday - more pressure needs to be brought to bear to the people feeding this industry. And while it's one thing to have banner ads that just "sit there", it seems that the mainstream folks could get by with less popups and cookie setting IMHO - the later especially can be used for nefarious tracking purposes.

    --
    Hulk SMASH Celiac Disease
  34. No thanks to jobs and social life by isopossu · · Score: 2, Interesting

    The ages of people interviewed seem to be 50, 52 and 77. Can anybody younger afford to remain offline? Even if you don't (already) need net in your job, not having an email seems actually quite impolite nowadays.

  35. Don't give up! Try a Mac... by sydsavage · · Score: 2, Interesting
    I'm quite serious. I have yet to see a single pop-up ad, virus or trojan on my always on, trusty Macintosh. My girlfriend, who's not a computer geek by any measure of the word, was perplexed by what her relatives were talking about with all the problems they've been having with their computers. She once asked, "is it really that bad of a problem on non-Macs?"

    Also, using my .mac account for my primary email, I get about five spams a day. And each and every one of them originate from the same company, that a 'friend' of mine signed me up so she could get some free movie tickets. (She is actually an ex-friend over this very issue... she went ballistic when I asked her not to give out my personal information or send me stupid forwarded joke emails. Her response back screamed I WILL NEVER SEND YOU ANOTHER EMAIL, EVER! and I said, "fine by me.") I could try to get rid of those five per day emails, but I'm afraid of increasing the amount by using their 'unsubscribe' link.

  36. My dad was gonna quit the net... by djirk · · Score: 2, Interesting

    My dad is in his mid 60s and has been using a computer for about 10 years now. I stopped by my parent's house last year and he told me he was cancelling his dial up service because he had so much crap on his computer. I took his computer, wiped it clean and put a new copy of windows 2k on it along with firefox and thunderbird. I told him not to use IE or outlook, only use the two programs I had put on his computer for him. He's still using the internet now, several months later and is very happy with the Mozilla programs. I put Zonealarm on his computer too and he loves getting the little pop up messages telling him it's blocked something. He has told several of his friends that they need to switch over to firefox also.

  37. Re:Great. by ShallowThroat · · Score: 2, Funny

    nope, it's a good thing. Less dumb users who can't handle spy/ad-ware or spam -> greater security for everyone else.

    --
    The "Insert Quote Here" line is almost as predictable as inserting an actual quote.
  38. I fix home computers by Facekhan · · Score: 2, Interesting

    I fix home computers as a side gig and I tell people, especially those people who own cheap or old computers and don't do much more than surf, email, and word process that user friendly versions of Linux are waiting for them, immune to nearly all viruses and spyware and the best part is they will probably not have to restart their computer anymore.

    Did I mention they are free and I will make you the CD's for Fedora, Mandrake, Suse, or whatever other distro you want and you can just pay me to install them for you.

    Alas, maybe they are afraid they will miss me.

  39. Popups make user quit internet... by Col.+Klink+(retired) · · Score: 4, Funny

    ...and when I opened the link, Firefox told me it had prevented latimes.com from opening a popup.

    --

    -- Don't Tase me, bro!

  40. back in 86 by ellem · · Score: 5, Insightful

    when I got paid for knowing about computers for the first time I thought, "Everyone should own a computer!" I think that a lot less now. But not becuase I am 1337 and "they" are LUSERS with PEBCAK problems. Not at all.

    The home computer has failed to become an appliance like a microwave, or a refrigerator. Is it really any easier than it was back in the Apple ][e, Commodre 64 days? Has WinXP or Suse 9.0 or OS X really made computing as transparent as heating a chicken? Has networking gotten much simpler?

    For the average mom and pop at home who want to send some email, do some online banking, shopping, knowledge gathering and write a letter, maybe balance a checkbook really need dual G5s a P4 3.0?

    The computer world looked ready to go back to main frame client/server models with things like Java et al. It should. Give mom and pop a 20+" monitor and keyboard and mouse and let them access everything though their browser. Here's you Word Processor, here's you email, here's your pr0n.

    And for those of us bold enough to muck about in kernals, driver and whatnot well we still could. Andf we wouldn't have to do it everytime we visit our parents, neighbors, friend's office.

    People are diving off the internet because configuring their computers is still hard. It's still "dangerous" and frankly all the pr0n in the world can't drive this "internet" thing much further. And to this point pr0n and games have driven the internet and home computing into the super computer realm to this point.

    The users aren't the issue. The fact that some 40 years later not all that much has changed regarding setting up a network is an issue. The fact that there is a large corporation out there making consistently insecure software despite their responsibility as the market (well really as THE market) leader is an issue.

    --
    This .sig is fake but accurate.
  41. Re:Here's one by harrkev · · Score: 2, Interesting

    Firefox would help, but is not completely foolproof. There are still exploits for Firefox, and this would not help with downloadable stuff.

    Perhaps the best solution for those people who just don't (or can't) learn to protect themselves is to hand them Knoppix.

    Pull the plug on the network while in Windows. If you want to surf then insert Knoppix, reboot, and plug the cable back in. Safe, secure browsing. And if you DO get compromised, security is one reboot away. This still does not stop Spam, though. And with Knoppix, web-based e-mail is probably the easiest.

    --
    "-1 Troll" is the apparently the same as "-1 I disagree with you."
  42. Easy fix by downhole · · Score: 2

    For spyware and viruses, don't use Microsoft products. The iMac mini was probably made to be a replacement for Windows users tired of spyware and viruses - just remove the old computer, and hook the iMac up to the same devices.

    For spam, not using AOL is a good start. Then, don't use your address on web forms. Be prepared to change addresses every few years or so. And use a decent e-mail client that has spam filtering.

    Ta-da!

    --
    I don't reply to ACs
  43. I don't think Macs are the answer by Zod000 · · Score: 2, Insightful

    Seriously, Giving some family member who has finally grasped the concept of Windows a drastically differnet (and expensive) computer and operating system doesn't seem like a good idea to me. I have had great success installing Linux (Fedora usually) on familiy members pcs. I just adjust a few menu's and place some icons on the desktop and I'm done. They don't have to buy ANYTHING, they already have a computer. Even a cheap Mac ($800-$1000?) doesn't seem all that cheap to me.

    --
    People seem much brighter once you light them on fire.
  44. Remove Internet Explorer with LitePC by Animats · · Score: 2, Informative
    There's a commercial product that removes Internet Explorer and Outlook. Not just hides, removes. A few Windows functions are replaced with stubs, apparently. Despite what Microsoft says, you can get rid of IE.

    Of course, you install Firefox and Thunderbird.

    LitePC is too flexible for the typical home user, though. It's used mostly for configuring business desktops and embedded systems. Basically, it lets you turn off, selectively, most of what's in XP but not XP Embedded. They really need a one-step CD product that cleans out adware, spyware, and viruses, removes Internet Explorer, and installs Firefox and Thunderbird.

    There really aren't that many important web sites left that work only with IE. And you can usually find a competitor that sells the same thing. I haven't run IE in a year or so now.

  45. Re:Great. by Rude+Turnip · · Score: 2, Funny

    Hmm...that link finally explains why all of my mom's audio tapes from Yugoslavia sound like Mexican music. Thanks :-)

  46. Re:Advice by Asphalt · · Score: 2, Insightful
    You know, a good bit of it could be eliminated by deleting Outlook, and simply learning the rules of a true firewall.

    It would not require months to make people "internet literate", just one day, two or three changes, and 80% of this stuff goes away.

    My windows workstation has been running for 5 years, every day, 10 hours/day, without anti-virus software of any kind.

    A month ago, I actually installed Norton on it, and run a full system scan. No viruses. I then installed and ran Ad-Aware. It found a few dicey cookies in the tmp folder, and the Eudora cache was flagged, but other than that .... nothing.

    And did not take any kind of tech genius to achieve this. I simply never, ever ran outlook. never opened an executable or .zip file from Email, sat behind a NAT router, and disallowed anything from Tiny Personal Firewall that I did not recognize. Eudora does an EXCELLENT job of filtering spam after 1 month AI learning.

    Really, it doesn't require a Doctorate in Computer Science. Those that are "abondoning" the internet just don't care enough to take a few small steps to reduce most of the problems.

    Ergo, I don't think this is a problem. The absence of those running Oulook and running the 0-200 ports wide open is probably a good thing for the internet - so it's mutualy beneficial.

    Not being elitist at all. It just depends on how much effort you wish to put into making the experience more enjoyable. If that effort is "zero", then how bad do you expect others to feel about it?

    Everything worth anything requires *some* effort to be worthwhile, and some people just want it all pre-packaged, which nobody has been able to do with any real success.

  47. Someone Give Them an E-Mail Station or Something by MSTCrow5429 · · Score: 2, Insightful

    I'm sorry, but these people sound like complete idiots who need a computing appliance, not a completed computer. This reminds me of that rash of "sudden acceleration" stories in the late 80s or early 90s that had drivers complaining their cars where just randomly and without their input ramming into things. It turned out after investigation that these people were wildly incompetent drivers, and couldn't control what their feet were doing. If you aren't willing to take responsibility for using a tool, you're obviously not well adapted to the enivornment and should be removed from the gene pool to prevent the spread of stupid user syndrome.

    --
    Slashdot: Playing Favorites Since 1997
  48. Keeping PC's working need not be user's job by Alwin+Henseler · · Score: 2, Insightful
    In the end, visiting or maintaining a presence on the internet is a job, not just an adventure, which requires some effort by the user to protect themselves.

    I read that as saying that every internet user has the responsibility to learn about how the internet works, what dangers are lurking, and what needs to be done to avoid those dangers.

    WRONG!

    That responsibility exists, but shouldn't necessarily be the user's responsibility. Just to use any piece of software, you don't have to know how it works. Not all users are also developers, you know.

    By using network-enabled software like browsers, a user essentially trusts browser makers to manage the interface between the web and the user. And browser makers trust the operating system below it, to manage the interface between API's and the networking hardware. That trust includes an assumption of safety/reliability/integrity. The current state of software security tells me, that trust is often misplaced.

    It's an endless battle of opinions, but IMO the #1 reason for having firewalls etc. is not functionality, but the fact that operating systems, networking software, browsers and so on, are BROKEN (unreliable, buggy, insecure). If they wouldn't be, there would be few reasons to put a firewall between a househould PC and the internet. Similar goes for virus scanners, anti-spyware, etc.

    It may be a full time job to keep ordinary PC's secured & 100% functional, but don't assume that should be the user's job. I guess new developments like remotely managed, limited functionality PC's (see SimPC for example) could provide some relief here for many users.

  49. Two words: limited accounts by Wiseleo · · Score: 2, Insightful

    Open letter to Intuit - I will not recommend 2005 to clients until it can run under limited user rights.

    Create an easy way to overwrite critical Registry sections that are responsible for explorer tie ins. As a matter of fact, I think I'll write a tool like that.

    Stop making people administrators by default, and the problem becomes localized and easily stopped.

    No one remains an administrator or at least a defaultly configured Administrator after I see their PC.

    Enjoy.

    --
    Leonid S. Knyshov
    Find me on Quora :)
  50. What's wrong with Linux? by incom · · Score: 2, Insightful

    Sure, some may argue that people would then not have access to needed apps, but surely giving up the net connection is more of a hinderance than using linux. Are these people just not educated about alternatives to microsoft? Somebody like Mandrakesoft or Lindows should find a way to reach these people, it seems like a growing opertunity for profit.

    --
    True genius is grasping a situation like a peice of fruit, and peircing it just right so that it drains dry.
  51. Before we all say Mac Mini is the answer by dgrgich · · Score: 2, Insightful

    The only problem with the Mac Mini for a home user is that wacky thing we call human nature. For 90% of the home market, computing is a life experience that has trained them to be terrified of change. The very fact that the default Dock setup doesn't have a friendly blue 'E' for Internet Explorer could cause paralysis for those not willing to experiment to see what the computer can do and thus, learn that the compass icon points to a web browser (Safari...duh!) that is superior on many levels than IE.

    This can be overcome by geeks like us who hold the hand of new Mac users who we convince to switch - my in-laws WILL be getting a Mac Mini for their next computer or I'll refuse to help them continue cleaning spyware off the system - but how many "normal" people want to learn a seperate OS from the one that they use at work - no matter how much better it may be?

    Don't get me wrong - I am sold on the Mac OS X experience and have used a dual-G4/G5 alongside my Windows box for - wow! - five years now. However, I understand that Apple has a huge challenge in front of them. I'm just extremely glad that they've decided to release the Mac Mini so that they can see if the experiment is going to work.

  52. Don't drink and RTFA by WebCowboy · · Score: 2, Interesting

    ...because it's making you see extra zeroes. Depending on how severe the problem is, $300 is not really that far out.

    Anyways, Our AC friend typifies the sort of arrogant, antisocial IT people who are mocked on /. for relationship status, personal hygene, etc. It's fun to watch "the comic book guy" on the Simpsons, but it's not fun to actually deal with such people. In fact, "the world is better off" if these jerks could learn some social skills.

    I remember a skit on SNL that hit the nail on the head--it featured "the IT guy" (played by Chris Kattan I think) that everyone in the office despised but relied on to fix their computers. He'd invariably spout a bit of technical jargon, followed by some kind of insult--along the lines of "Oh that's easy, just clear the printer queue and reinitialise, but I guess you're too STUPID to figure that out...I'm amazed you figured out how to BREATHE..."

    Look, if someone carts in a home PC and has gigabytes of pictures, music and other files they want to keep, and it is so clogged with viruses and spyware that it is better just to re-install, then backing up all that stuff, re-installing the OS and configuring the system can take anywhere from a couple hours to a whole workday. If it was toward the latter end then $300 is a deal.

    Calling people fools and morons and implying that they are not worthy enough to be online is not a solution. It is not acceptable to expect an average user to know all by themselves how to implement a firewall and install and maintain antivirus and antispyware--either they have to learn from somewhere or rely on experts for assistance, and both are going to take time and usually money.

    The fact that we have to worry about all these precautionary measures to make our computers usable is an indication of where the industry is--basically personal computing is at the "model T" stage: now affordable and widespread but very unrefined and with unrealised potential.

  53. That's not funny, it's how I feel! by Roadkills-R-Us · · Score: 4, Interesting

    Well, close enough.

    But I've known several people who have given up on the internet because of spam, nevermind spyware.

    My wife is one. She really doesn't care for computers much. She only started using email when I was in Europe on business for a week, and our schedules made phone calls difficult. She liked it enough to keep using it, but she never used it much. So when she was getting several hundred spams a week, vs 1 or 2 real emails a week, she just gave up. She goes to the Yelow Pages and information and calling friends rather than using the web. I can't say that I blame her.

    I think the best thing we can do is apply 19th century Texas justice. We can start with the UT student they just busted. If he's guilty, string him up from the highest light pole on I35 for the whole world to see. Run it on every news program for a week; ``Spammers, we're coming for you.''

    These guys are costing us hundreds of millions, if not billions of dollars, and wasting the single, most precious commodity we have -- time. By intergalactic ore hauler loads.

  54. Good Ridance by neckdeepinspecialsau · · Score: 2, Interesting
    As technical people we all have folk in our lives that are foolish enough to give out there email on shady sites and download and install spyware. And ask us to fix it.

    This week alone I have helped several people in my personal life and co-workers get rid of junk either they or the person before them had installed on their machine.

    If these folk are taking their virus ridden, spyware laden computers from the network.... well great!

    I hate to be that guy and say they should not use a computer but it's true. I would cut them some slack a year ago but to be complaining that the spyware you installed on your computer is the last straw and you are giving up your dsl? All I can say is...bye!

  55. Re:Survival of the Fittest by jmkaza · · Score: 2, Insightful

    Think more about the point your trying to make. You've used computers your whole life, your current profession is probably heavily computer centric. You've stated that noone, without similar credentials, should use computers. Now, imagine you had some influence and were able to make that law. Also imagine that like minded individuals of other industries were able to pass similar laws. You wouldn't be able to drive any longer. As an non professional, you could cause injury to others. You couldn't listen to music. As a non professional you have no true understanding of what's good and what's not. Don't give me that old "but I just like it." That's as ridiculious as expecting a computer "to just work."
    In fact, pretty much everything you do, you'd no longer be able to do. And you wouldn't have been a King with your 2400-baud BBS's, because you, with your inexperience, would never have been granted the opportunity to try.

  56. This is such BS by exp(pi*sqrt(163)) · · Score: 3, Interesting
    I bought my wife a PC a year ago. I gave her some simple guidelines: don't view attachments unless you know what they are, don't give out your email address to unknown companies and so on. I downloaded the MS spyware beta the other day and ran it. It found zero spyware.

    I have a friend who lives a few doors away. He's been having a lot of trouble with spyware. Porn ads popping up all day long. It was making his PC a pain to use even after a neighbor spent a few hours trying to clean it out. This same friend also likes to tell me about how much audio and video he's downloaded he's downloaded using the web and p2p.

    It's pretty obvious what's going on. Your machine gets cluttered with spyware if you spend time on sketchy web sites downloading all and sundry and doesn't otherwise.

    My solution is pretty simple - if I'm going to download porn off the web I use a Mac.

    --
    Doesn't it make you feel good to know that our freedoms are protected by politicans, lawyers and journalists.
  57. Get them a Yahoo email account by Marrow · · Score: 2, Informative

    Their spam protection is excellent and its much more difficult to "automatically" execute a binary if you have to download it first.
    Combine that with Firefox and ymessenger and they have a lot of what makes Internet great without much risk.

  58. I would post a reply by afstanton · · Score: 2, Funny

    but I gave up on the Internet.

    --
    Reject Fear - Embrace Hope
  59. Stop humping the "laser" by AtariAmarok · · Score: 2, Interesting
    "You don't have an excuse now. Get the minimac"

    MiniMac, like MiniMe, is immune to spyware for now. However, if you have ever used email on a mac, you will know that spam is not a "to windows only" phenomenon!

    " people just have to have those silly apps that only work in windows, for them, the future is not so bright"

    Ir maybe you really do think that "email" is a silly windows-only app?

    --
    Don't blame Durga. I voted for Centauri.
  60. Advice for techies re: advice. by Nijika · · Score: 4, Insightful

    [BIG RANT]

    *sigh* ok, let me clue you nerds in. I have to get this out because it's an endless debate between some of the most myopic people on the Internet claiming to be the most informed.

    I know we're probably a good 300 posts into this thread already and this posting of mine will be lost, but I feel the need to intervene anyway;

    Some thoughts, from what I see here:

    1) Normal joe/jill average users don't want to, and shouldn't have to, make checking e-mail and surfing the web a second job. So keeping up with every latest turn in the spyware/adware/spam drama is not an option. Your "it's that simple" solution isn't that simple to people who aren't immersed in computer culture 24 hours a day. Drop the faux-Darwinism routine and join us in what I like to call "real life". We're over here, in the sun.

    2) Normal joe/jill average users WILL NOT run more than one computer for seperate tasks. This is insanity to begin with. Don't take your desk as an example of a normal computer user. You may have a room dedicated to your four boxes with various chips and OSes, but no normal human wants to do that. They want A box, with A monitor, and A device to interact with that box. They want a TV with a keyboard, but one that won't force them to download porn or send and recieve spam. The solution isn't a NeXT box for checking e-mail and a Sparc for web surfing, with a Windows NT 4 box off network for accounting, or some other absurd scenario.

    3) Normal joe/jill users will want to run some fairly mainstream programs. If you're running AutoCAD, or MSSQL, or Cybertrader, you're a professional so the rules above no longer apply. Normal joe/jill average users want e-mail, fun web pages, The Sims maybe, Quicken. They want to buy a CD or a book online maybe, if they're feeling fancy. No crazy NASA shit. Don't hold them to your twisted standards of what normal people do with computers.

    Where am I going with this? The only logical recourse at the moment is to get an Apple Macintosh for these users who are not computer dependant or who are not computer experts.

    I know you all hate to hear it (other than the Mac fanboys who love to hear it, but let's just tolerate them for a moment). It's the only mainstream path for people who are trying to make joe/jill average user's computer experience workable. I've done it. I've set people up on Apples. I don't get calls about computers! They talk to me about them, but only to say how much they want to hug the damn things.

    Regarding the proposition of a Linux desktop for these people. If you want to inflict frustration or dependancy on the normal joe/jill average user you're trying to help, if controlling them through reliance on your godlike technical abilities is your bag, by all means set them up with a Linux desktop. You can claim to have grandma set up on linux, and all your friends will pat you on the back for being such a wise advocate. Your grandma will use her computer all of the one time she can remember he login and password. Then when her $2000 investment in technology is worthless to her, and she calls for help to get some sort of value out of it, you can sigh call her dumb under your breath for not knowing how to operate an expert level OS. Hope you feel big...

    You people frustrate me beyond words sometimes.

    --
    Luck favors the prepared, darling.
    1. Re:Advice for techies re: advice. by spud_boy_65986534 · · Score: 2, Interesting

      I've been reading Slashdot for years, and your post is one of the best I've ever read. You are right on in so many ways. I don't think I can say it better than you did, so I'll just say from my own experience, your're dead right. I'm an electrical engineer, and I work with computers all the time, but I still don't have any desire to mess with firewalls and anti-spyware programs on my home machines. After complete frustration with adware bringing both my home Windows boxes to their knees, I bought a Powerbook G4 about a year ago. No problems with it since then--all I do is run software update when it asks me to. When I wanted to buy my 15 year-old daughter a notebook computer for Christmas, I compared Windows boxes to the Apples, and guess what, the iBook G4 was actually cheaper than comparably equipped Windows boxes, so I bought one. She's been happy with it for over a month, and rarely has any questions about it. I don't work for Apple, but I'm seriously thinking about buying some Apple stock. All the adware/virus issues with Windows, coupled with the iPOD's success and the new $499 Mac and Apple could really start kicking some A$$ in this market. But again, great post. You are the man! (Assuming you're a guy.)

  61. Its probably been said before. (Mac Mini related) by zwilliams07 · · Score: 3, Insightful

    Anyways this is why Apple decided to build the Mac Mini, its the almost perfect solution to a lot of entry user's dilemmas. The average PC owner is almost completely in the dark when it comes to most technologies. The average Windows User has almost no idea of what he/she is supposed to do to maintain a Windows OS. They are just clueless.

    Linux is a great alternative but a lot of these people (the target audience for the Mac Mini) is just out of their league. Meantion sudo to them and they'll just stare at you blankly. A lot of people have PCs just to do the basic things, Windows does suffice some of the time. But usually there are too many problems. Most people just want to be able to chat, email, surf, print, write papers, organize photos, and so forth. Not all that easy on a Linux box, and more trouble than its worth for Windows.

    Don't get me wrong I have a Linux box and a Windows box. I only use the Windows box for gaming, thats all that it really excels at. I use Linux for a lot of my programming, webserving, hosting, and other tech savy needs. My Mac I use for everything else. Its that everything else that Apple is banking on. They know that people just want to be able to do something easily, safely, and quickly.

  62. Re:TROLL ALERT! TROLL ALERT! by ack154 · · Score: 2, Insightful

    Last I checked this wasn't actually an "Ask Slashdot" article, it was just a post about other people giving up on the internet. The end questions were merely a poll of ideas.

    Now if this were "hey slashdot, I have spyware, how to you guys remove it? lol kthxbye!!!11!!" Then I would see your valid troll point. Otherwise, you just did not RTFA.

  63. Maybe I'm being whiny, but.... by rbird76 · · Score: 2, Interesting

    At some point, "blame the user" becomes tired. Yes, he should have had backups, and/or the originals stored somewhere secure. Better/different virus protection would also help. However, at some point, the blame has to fall on the people that point this together. Tying the OS to its applications and making them all have authority with one another is the low point. Done to control and manipulate customers, as well as make usage easier, it makes any security hole threatening. When DRM hits and the users gets locked out of his computer while the spammers and virus writers get access, the cries will only get louder. Yes, there are bad people out there, but giving them the keys to the front door and the location of my wallet without telling me probably isn't a good way to help users secure themselves.

    I don't maintain my car myself. I'm lazy enough to get my oil changes done, and it's easy enough to keep basic tabs on my car that I can use it. If my car required 30 min. of maintenance a day to run, and running around to get parts and software upgrades, I probably would find a way to use it a lot less, and lots of people would give their cars up entirely. If computers are expected to be used by everyone, then it isn't reasonable to expect people to put more work into their computers than into their cars or pets. Computers are tools - people want them to just work, or to require a minimal amount of effort to work. Computers sold to the majority of people don't do this, and then everyone's suprised when users get frustrated. For most people, computers aren't fun in and of themselves, but for what they allow us to do. If you want to sell to the mass market, you need to make what they can use, rather than complain that they aren't competent enough to use what's there.

  64. Nice, but . . . by harley_frog · · Score: 2, Interesting

    what would happen if Linux became as popular as Windows? Where spyware writers start targeting Linux users? As much as I use (and love) Linux, I can't help but wonder if too much popularity is a bad thing. I know this may sound elitist, but I'm sort of glad that Linux is a niche product; it helps keep the scum (spyware and virus writers) focused on tormenting Windows users. (Not that I'm happy to say that, since I have to provide support for Windows computers, too.) At least for now, I can safely say that I little to worry about concerning my Linux boxes.

    --
    It's all fun and games until someone loses the key to the handcuffs.
    1. Re:Nice, but . . . by gilgo_22 · · Score: 2

      Although generally more secure than windows, linux also has had security flaws. The patches get out much faster than in windows... but that does not mean that people install them just as fast.

      If linux were as popular as windows, there would be a lot of virii/spyware/adware targetted at linux. People that keep their machines up-to-date would have a better life than people with an up-to-date windows system now, but the internet would still be clogged. Or maybe worse: since linux makes a better use of resources than windows, a compromised linux box might make more damage than a compromised windows one!

  65. Re:Give up the Adminis-traitor account by CDMA_Demo · · Score: 2, Insightful

    I am surprised at how many windows users browse the web (among other things) while logged in with administrator priviliges. If you want to use IE for browsing, better run it with limited priviliges. I can understand why some people may choose IE over netscape/mozilla -- I use a 400 Mhz machine to surf the net and IE loads and runs way faster than firefox. I even had firefox crash on me many times (enormous swapping, 99% CPU use sometimes for unknown reasons). But I don't end up with as much spyware as other users because I never use the administrator account for doing daily stuff. Also, using firefox over IE will not make things better for you if you already have adware/spyware that downloads and installs other programs from the net. The first advise I always give to spyware-striken users is "Get off the Administrator" (ok, pun intented)...

  66. Do Blame Dell by osssmkatz · · Score: 2, Interesting

    Dell has the option of shipping Firefox on their system. And then when they return the Dell and go buy a Gateway because Gateway can browse the Internet with less problems, they will realize that their Dell is more stable and runs better. If I wete an OEM, I'd offer a "what do you want to do?" screen. (This idea came from HP). But instead of booting into a custom version of Windows if Internet was selected, I would boot into a small version of Linux running Mozilla that was not modifiable. I'd market it as "Spyware-free Internet" gaurenteed. You could even use the "Internet Explorer skin". We need to start demanding OEMs, banks, and other players in this industry to take security out of Microsoft's hands entirely, and into the consumer consciousness. --Sam

  67. quoting from article: by haxor.dk · · Score: 3, Insightful

    "... No one is immune. Microsoft Corp. Chairman Bill Gates discovered spyware on his personal machine not long ago. ..."

    No one immune?

    Pardon me, but WRONG! I'm on a Mac. I am damn well immune, thank you. I have no problems on my Safari og Firefox or Camino. I AM immune from spyware and malware.

  68. Re:Give up the Adminis-traitor account by shellbeach · · Score: 3, Informative

    I am surprised at how many windows users browse the web (among other things) while logged in with administrator privileges.

    I'm not. I recently supervised the purchase of a new laptop for my mother, and since it was a fresh machine I set up a separate administrator account, told her never to use it except when installing software and/or windows updates. I installed firefox and t'bird, explained about spyware and that unless software is open-source there's no such thing as a free lunch. And she took it all in and that was fine ... except that heaps of software for windows expects to be run as administrator. The amount of problems she's run into simply through running as a non-privileged user is astonishing, and it often seems as though MS is the worst offender of them all.

    The moral is: if you want to run without root privileges on Windows, you're going to have to put up with a heap of annoying crap. And that's assuming that the user is informed enough to even realise that there's such a thing as "administrator" and that they're set up by default to run as that - there's nothing under the WinXP setup that I saw that alerts users to the need to run as a non-privileged user.

  69. Dear the Internet, the Mac mini has no DIY parts. by Xenex · · Score: 2, Informative
    The Mac mini is a great little computer, but many people seem to be confused about upgrades to memory, AirPort, and Bluetooth.

    Just in case you missed it from the Mac mini specs page:
    Memory, AirPort Extreme and internal Bluetooth upgrades must be performed by an Apple Authorized Service provider; fees may apply.
    This means that if you want to upgrade the RAM in a Mac mini and keep your warranty, you'll be paying someone. Same goes for AirPort, Bluetooth, hard disks, optical drives, and anything else you may want to shoehorn into one.

    'DIY' is the name Apple has given to parts customers can install themselves. (It used to be 'CIP', or 'Customer Installable Parts', but this has changed). It's Apple's policy that, if you modify any non-DIY component, you have voided your warranty. From that page you've linked to, the manager seemed to have stated Apple's policy on DIY parts. In the case of the Mac mini, it was wrong.

    On systems that memory is a DIY part (every other Mac except the mini), it would be correct -- you can install memory yourself, but if you break the computer it's not covered under warranty. This isn't the case with the Mac mini -- the moment you pop the top, you've voided your warranty.

    I'm not saying this is a good thing. However this is the truth of the matter, and anyone stating otherwise is wrong.

    (And yes, a lot of geeks don't care about warranty, and will install RAM themselves anyway. Good for them!)