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Spam and Spyware Too Much for Some Users

stewart_maximus writes "Spam and spyware is annoying to everyone, but some users are giving up on the Internet (mirror). Any Slashdot readers know someone who pulled the plug in frustration? Any advice for frustrated users, especially non-technical users?"

681 of 888 comments (clear)

  1. Give up net!? by mr.henry · · Score: 5, Funny

    I think I would prefer to give up air and water first.

    1. Re:Give up net!? by flibuste · · Score: 2, Funny

      There's too much water in beer to give up on that precious material...

    2. Re:Give up net!? by Anonymous Coward · · Score: 2, Funny

      I have given up the net. Haven't used it in years.

    3. Re:Give up net!? by Anonymous Coward · · Score: 2, Funny

      Probably should include sex, but for a lot of Slashdot-ers, that's not a big deal :-)

    4. Re:Give up net!? by fshalor · · Score: 3, Insightful

      Give up IE and OUtlook.

      I've shoved firefox/t-bird down many throats. Most have recovered and are back online.

      --
      -=fshalor ::this post not spellchecked. move along::
    5. Re:Give up net!? by Anonymous Coward · · Score: 1, Funny

      What's an internet?

    6. Re:Give up net!? by FireFury03 · · Score: 1


      Your beer would be less watered down in the pub :)

    7. Re:Give up net!? by SdnSeraphim · · Score: 1

      I think it is only natural. People get excited about something new (the internet) and spend a lot of time on it. They try every application using it (IM, e-mail, web, chat, etc). For some, though, it isn't something that is essential. For me, I use the internet everyday, but if I didn't have access to it anymore, everyone that I care to talk to has my telephone number and vis-versa. If I didn't have access to my e-mail, it almost wouldn't matter. It wasn't always like that for me, but I've come to a place where there are other things more important. That said, sometimes people also through out the "baby with the bath water." If I was having problems with spam, I would change my e-mail address and only give it out to people whom I would want to talk to, not shopping sites or other privacy invading sites. Then leave it at that.

      --
      It is dangerous to be right on a subject on which the established authorities are wrong. - Voltaire
    8. Re:Give up net!? by bluenote39 · · Score: 2, Funny

      Quick Poll:

      Given a choice between giving up internet in any form whatsoever, and chopping off your fingers.. how many are you willing to give up?? My score is 3 (2 off left and 1 off right)

      same question, but now giving up all computers in any form whatsoever. My score is 4 on this (2 off each)

      Is it time to get a life yet?

    9. Re:Give up net!? by el_benito · · Score: 1

      I would give up bathing first! And meeting women!

      ...oh wait, that's just sad.

      --
      http://liquidben.com - Aspiring to an 'under construction' gif
    10. Re:Give up net!? by raminator · · Score: 1

      I don't have a problem with spyware myself because I don't go to the sites that have that kind of stuff. Spam is a different story. The only advice I could give would be to use filters.

    11. Re:Give up net!? by KungF00 · · Score: 1

      FIREFOX ROX

      --
      m@t
    12. Re:Give up net!? by fubar1971 · · Score: 1

      Exactly! I'm in the same boat as you. I am extremely careful with the software I install and what sites I visit. I apply email spam filters and have a dedicated firewall that is extremely strict with it's rule set. I also keep my AV up to date. With these tools in place, and a little bit of common sense I very rarely have any malware problems, but I am an IT professional, so I have been trained and educated on what to do to protect myself and my l-users at work.

      Unfortunatelly, the average home user does not understand that by surfing the armpits of the Internet, downloading and installing "free" software, reading every email message sent to them, using P2P applications, and/or not deploying any type of firewall or AV software can cause these problems. If users were to be educated on Internet safe practices, it would greatly reduce these kinds of problems. Personally myself, I feel that someone (maybe an ISP) should provide some type of trainning or literature to help educate a home user on how to safely surf the net.

      Maybe they could even offer a discounted monthly rate or some other incentive for taking the trainning and/or setting up a secure computing environment. Kind of like when you get 10% off of your car insurance for taking a defensive driving course.

      Just my 2 cents

    13. Re:Give up net!? by papa248 · · Score: 2, Insightful

      That just does NOT work a lot of the time, but through no fault of our own. I am the family's IT coordinator, in addition to being paid to do that at a small shop of about 25 PCs. I can't tell you how many times I've personally gotten stopped by a website that insists on only playing nice with IE, even if I spoof Firefox to act like IE. That includes my own company's IT website (Remedy) and the banking websites of my parents and others. Telling them to switch banks because they don't play nice with Firefox or Mozilla gets me lots of deer in headlights stares.

      Until we can REALLY use other (better) browsers for everything, we'll still be heading in the wrong damn direction.

      --


      The higher, the fewer.
    14. Re:Give up net!? by MrDoh! · · Score: 1

      Might make it hard to play the FPS's online when you've not got the dex to keep WASD covered at all times!

      --
      Waiting for an amusing sig.
    15. Re:Give up net!? by Lovesquid · · Score: 1

      Personally myself, I feel that someone (maybe an ISP) should provide some type of trainning or literature to help educate a home user on how to safely surf the net

      The problem is that most casual, non-industry types (read: the AOL crowd) don't want to be bothered to read and learn from the literature that is out there. They don't want to take the time to learn what they need to know to protect themselves.

      And no, there's nothing elistist about this point of view: if you want the priviledges that come with driving yourself around in your car, then you have to take the time to learn how to drive one, and read up on the rules of the road. Just because the Internet is out there does not mean you get to take advantage of it without some basic commitment of time and effort, and I consider things like learning how to avoid untrusted sites/files, installing firewalls and virus/spyware detection, and dealing with spam to be the most basic costs you pay to gain the advantages of the Internet use. To some, this will be a greater commitment than others, but that's the price you pay.

      I realize that the malicious few out there are becoming more and more difficult to deal with, but there is NO reason we should have to dumb-down everything in the world to accomodate others' laziness or lack of motivation to learn.

    16. Re:Give up net!? by the_wesman · · Score: 2, Insightful

      I had a similar scenario - a few relatives asked me to come over and fix their computers - I re-installed windows (it's what they know) and made firefox the default browser, I haven't had to go back to un-spyware any of them yet ....

      interesting point in that article - 80% of computers are infected with spyware, and 80% of computers are windows - coincidence? I think not - headless mac, here I come!

      --
      calling all destroyers
    17. Re:Give up net!? by nelsonal · · Score: 1

      Why do you think most /.ers would give up food and water first?

      --
      Degaussing scares the bad magnetism out of the monitor and fills it with good karma.
    18. Re:Give up net!? by MayorDefacto · · Score: 1

      The Internet? That thing's still around?

    19. Re:Give up net!? by Colonel+Angus · · Score: 1

      I dunno what it is, but I hear they have the Internet on computers now.

    20. Re:Give up net!? by andreMA · · Score: 1
      Chopping off or having surgically removed? Is the point the trauma of the chopping, or the resulting disability?

      I'm not fond of pain, but I could adapt to missing digits.

    21. Re:Give up net!? by coopseruantalon · · Score: 1

      Me too, Whenever i want to post to slashdot i simply write a letter delivers it at the postoffice and then magically 3 days later it is on slashdot. It is the magic that is the postal service.

    22. Re:Give up net!? by Zebidiah · · Score: 1
      This is something to which I've given some thought to lately. I'm currently taking the ECDL* (an extra qualification to help with job prospects) and it takes sometime to educate the user about virus killers using AVG as the example.

      I'm not talking about anything particurarly hard, just how to use a virus killer, spyware removal tools and configure a firewall and to run as a user with limited rights. Really basic but important administration skills. Furthermore you'll need this before you can get an Internet connection.

      *ECDL=European Computer Driving Lisence

    23. Re:Give up net!? by gilgo_22 · · Score: 1

      PC are advertised as home appliances. So, people expect that the training necessary to operate a freezer or toaster should be enough to operate a computer.

      The car analogy is a good one: you can do whatever you want with your car as long as you do not take it to the street. Although I am not ready to endorse it, every day I feel more in favor of the idea that a minimum knowledge level (i.e. a license) should be required if you want to connect a computer to the internet.

      On the other hand, spam and spyware do not kill people; an un-instructed driver do. So, the car analogy should not be taken too far (did I already?).

    24. Re:Give up net!? by gujjuguy · · Score: 1

      You can always add an IE Plug in for FireFox to make things easier for them.

    25. Re:Give up net!? by briandadude · · Score: 1

      I have a suggestion, but it would take a lot of work. They should just make all sites not allowed to send information to computers. If you need certain plugins to see the site then you have to go to the site and download it yourself and install it. But nothing can be send to computers from websites unless the user is downloading the program or file. That way any problems will be because the user downloaded the file and ran it. Also the blame if spyware or virus on the file will be the person they downloaded it from. That should fix a lot of problems. Who cares if it makes sites not load so fast but a lot of people have bandwidth so that does not matter much, and people with Dial-up oh well if they are paying for dial-up they should just get rid of it and go for broadband. I think Dial-up should only be free since it is so old and out of date and broadband is the only connection type you should pay for.

  2. Advice To The Netlorn by ackthpt · · Score: 4, Interesting
    It's rather sad to see the smile fade, the eyes glaze, the jaw set ... but these are what follow when I explain what people need to prepare themsevles for to join the great information highway.

    Oh, there's lots of great things to see and do on the 'net, but there's so much predation by more scum than even Mos Eisley would see on a good day that newbies must be inoculated before exposing themselves to it.

    A firewall, virus scanning and quite a lot of gorm, to avoid spam scams. I'm almost to the point of telling, not merely suggesting, people to skip it if there isn't some damn good reason to be on the 'net.

    Oh, and don't use Microsoft Explorer or Outlook or <Marvin Martian Voice> you'll be sorry, very sorry indeed.</Marvin Martian Voice> Getting on the 'net with good tools is a must and keeping up on them is also a must. Some degree of technical understanding is also essential, to identify when something is out of the ordinary, i.e. that request to verify your bank account goes to some ip address instead of yourback.com and where to go to keep up on the latest tools and information to protect oneself.

    In the end, visiting or maintaining a presence on the internet is a job, not just an adventure, which requires some effort by the user to protect themselves.

    --

    A feeling of having made the same mistake before: Deja Foobar
    1. Re:Advice To The Netlorn by garcia · · Score: 5, Insightful

      But 2004 "was a real turning point in a bad direction," said technology analyst Ted Schadler of Forrester Research. "People are getting really angry. They're angry at Dell and Microsoft and their cable providers, and that's appropriate. They should be."

      Be upset at MSFT for the spyware, trojans, and worms. Be upset at the little bastards that make this shit. Be upset at yourself for not properly protecting yourself. But certainly do no blame Dell and do not blame your Cable provider as they aren't at fault.

      We are in a time period of blaming everyone else for our problems. Personally, I spent the time protecting myself and my network from issues. Yeah, they could probably still come through but I have at least closed most of the holes that I know of. If you are on the Internet without a hardware router/firewall and using software without a software firewall and surfing the web without virus protection and Spyware detection I really don't feel sorry for you.

      For the person that they quoted at the beginning of the article saying that he was playing Pong and had the first desktop on his block... I'm sure he knew what he had to do to protect himself. He was just too lazy to do so.

      Gerald Stark, 52, trained on computers in school and in the Navy before starting a small cleaning business in Lisbon Falls, Maine.....A virus killed one machine. Then spyware infested the next one, wiping out a year's worth of receipt records.

      No, Gerald lost his receipt records. Why weren't there adequate backups? Why didn't he keep the originals for 7 years? Why didn't he have multiple off-site backups in a format like TXT or CSV which is not vulnerable?

      People need to protect themselves and stop asking the government to do it for them. LEARN to use a computer, LEARN how to protect yourself, and LEARN not to be stupid.

      Not everyone can know everything but at least know the basics and you will be a lot better off.

    2. Re:Advice To The Netlorn by nomadic · · Score: 1

      But certainly do no blame Dell and do not blame your Cable provider as they aren't at fault.

      I think Dell and your ISP can shoulder at least some of the blame. Remember, for the majority of people who buy from Dell, Dell configures the operating system for them and they don't change it.

      Your ISP probably can't be blamed for spyware, but they sure as hell deserve some of the blame for spam, the large ones at least.

    3. Re:Advice To The Netlorn by stewby18 · · Score: 1

      Some degree of technical understanding is also essential, to identify when something is out of the ordinary, i.e. that request to verify your bank account goes to some ip address instead of yourback.com

      On the contrary, it takes absolutely no technical understanding to tell the difference between a scam and a legitimate email request to verify your personal information with your bank. Because there aren't any of the latter. People just need to be taught that simple rule (and to know that forging the sender of an email is from is as easy as writing another name on the return address part of an envelope) to be safe from email scams; they don't need to know anything about IP addresses or how the internet works.

    4. Re:Advice To The Netlorn by AviLazar · · Score: 1

      My parents (I just bought them a laptop a couple of months ago) called me worried that they got a virus on their computer (I have their computer really locked down so it would be tough, even for them). I check out the e-mail that their friend sent them which was a virus alert forwarding email.)English is my parents 2nd language). This guy has also, in the past, e-mailed them files laden with viruses.

      They asked me what to do. I told them to let him know not to forward any junk mail, and if he wants to e-mail them something funny - to not put their e-mail addresses with the 20 other people. All I need is for someone's computer to get p0wn3d, read my parants e-mail address in their inbox, and then send my parents spam....

      Not that my parents would buy anything online w/o me, but still - it is annoying to make a service call only to find out it was nothing...then again, I do get some good cooking from my mom, and her fiancee' usually buys me something for my troubles :D

      --

      I mod down so you can mod up. Your welcome.
    5. Re:Advice To The Netlorn by prandal · · Score: 1

      And email-borne viruses forwarded to you via your ISP's SMTP relay. Why the heck can't they virus scan everything passing through? It won't catch everything, but it will stop all those Netsky.P's still flowing into my inbox.

    6. Re:Advice To The Netlorn by chris_mahan · · Score: 5, Insightful

      I agree. To everything you said.

      I had the pleasure recently to help a couple friends of my wife with their "slow as molasses" computer. They paid for sushi, so I said ok.

      The box was Win ME Dell box from 2000, dialup.
      Running ad-aware netted me 1400 nasties. The viruses (oh yes they were there) would not go away. They had not upgraded Norton Antivirus since their 1 year membership ended, in 2001.

      So I took the box with me, to my business partners' and while I was working on code, he:
      *Installed Nic card
      *reformatted
      *put Win2k pro
      *drivers
      *windows upgrade
      *openoffice 1.4
      *firefox
      *Zone Alarm
      *Adobe Acrobat Reader
      *ad-aware
      *spy-bot

      The machine ran great, snappy, everything was hunky dorey.

      And he gave them an unopened boxed Norton System Works 2004.

      Then, I took the box back to my house, had the husband of the couple come over, and took 1 hour writing down, on paper, the dos and don'ts.

      *Use Firefox for browsing the web
      *Don't use Internet Explorer except for windows update
      *Run windows update once a month
      *Run Antivirus update once a month (they're on dialup remember?)
      *Do not download email to your computer, use Yahoo mail.
      *NEVER install any installation CDs from internet service providers.

      He took the computer home, and we haven't heard a word from them.

      My wife is pissed now because the wife didn't even say thank you. I'm okay because they just don't know.

      But I already know what I will find when I go to their house next time:

      They installed the MSN cd.
      They are using IE.
      They did not run any windows updates.
      They did not even install the antivirus software.
      They are using microsoft outlook express
      They have viruses and spyware on their computer.

      I told my wife: Computer security work for people she volunteers me for is $375USD per hour.

      I have a great analogy, which I told here on slashdot before:
      If all car mechanics replaced car engines for free when they break, why would anybody ever have an oil change done?
      The only reason people change their oil is because a cracked engine block will cost them between $2,000 and $15,000.

      So when someone comes and begs for you to "fix their PC", tell them it's a $1,000 flat. They'll come back and say: "But I can buy another pc for less than that!" And you reply: "Excellent! You do that. Now let me go back to my movie."

      And if they say you are mean, ask them if their mechanic will fix their car engine for free.

      --

      "Piter, too, is dead."

    7. Re:Advice To The Netlorn by RunningFerreT · · Score: 2, Insightful

      "Remember, for the majority of people who buy from Dell, Dell configures the operating system for them and they don't change it." The important part of this is, "... and they don't change it." How is it Dell et al's fault if the end user doesn't keep their product updated? How is it Dell's fault if the user doesn't take the time to learn the basics about using computers and the internet? Dell is somehow at fault for providing a computer with some sort of default setup? Are you suggesting that Dell have to provide updates and software patches? That sounds like Microsofts job to provide, and the end users job to get. There's no excuse for not learning rudimentary security measues when dealing with computers on the internet.

      --
      "So I says to Mable, "Hey, those are MY ferrets!"
    8. Re:Advice To The Netlorn by Anonymous Coward · · Score: 1, Interesting

      Well, I would agree with you. And it might even hold true for banks. However, at that medium-largish ISP I work for, we just sent out such an email to "upgrade their email accounts", complete with asking for the password. I was flabbergasted, I think I told 20 people that night that it was a scam, before a coworker came around and said "hey, you know that's legit, don't you?".

      I only hope there is no one as stupid as which boss thought that up, working in the IT dept.'s of banks.

    9. Re:Advice To The Netlorn by Anonymous Coward · · Score: 1, Funny
      ]Then spyware infested the next one, wiping out a year's worth of receipt records.

      No, Gerald lost his receipt records.

      No, the damned spyware, written by some SOB, got rid of the receipt records. Do you have a reading comprehension problem?

      Sure, Mr. Stark should have protected the data with proper backups, but let's be honest shall we? Most of us don't do proper backups, even those of us who know how to export data in TXT or CSV. Keep the blame where it clearly belongs: on the jerks who write the virus and spyware programs.

    10. Re:Advice To The Netlorn by stanleypane · · Score: 2, Informative

      After reading your post, I am stricken with a serious feeling of irony.

      Just as you stated, the gentleman running the cleaning business was responsible for his own loss of data. That example brings part of the problem to the forefront. Tech companies keep trying to make things easier and easier for any idiot to use a computer. In doing so, they are keeping those same people from learning very important lessons about basic data security.

      And so goes the cycle. Most of the people bitching about the problem are, in a sense, causing the problem.

    11. Re:Advice To The Netlorn by Ced_Ex · · Score: 1

      Neither Dell or the ISP should be to blame. That's like blaming the DOT and your auto dealer for you not taking care of your car.

      If you don't do oil changes, and maintenance, your car is going to die. Why should it not be any different for computers?

      --
      Live forever, or die trying.
    12. Re:Advice To The Netlorn by bman08 · · Score: 1
      Are you kidding me?!?!? Call Dell tech support and tell them that you've 'changed' your system. No matter what the problem they will have you blamed your meddling for it and gotten you off the phone in 10 seconds.

      The claims they make in their advertising, and the way they manage tech calls definitely entitle Dell and the other big resellers to a steaming slice of blame pie.

    13. Re:Advice To The Netlorn by nine-times · · Score: 1
      Personally, I spent the time protecting myself and my network from issues. Yeah, they could probably still come through but I have at least closed most of the holes that I know of. If you are on the Internet without a hardware router/firewall and using software without a software firewall and surfing the web without virus protection and Spyware detection I really don't feel sorry for you.

      I disagree with this for one reason: hardware/software manufacturers are marketing to know-nothings without providing included solutions. What I mean is, Microsoft and Dell and everyone else are telling consumers, "These computers are for you. You don't need to know anything. You don't need any computer knowledge or expertise. Just plug it in and it works!" Most people don't know enough to know that they don't know enough, so they trust these 'experts'. They just plug the stuff in, and guess what, they have these problems.

      Now, I don't expect manufacturers to stop marketing to the know-nothings, but I think the know-nothing are right to think that someone somewhere along the line should have provided them with what they needed. They don't know what that is. Dell said that you just need their computer. Microsoft said you just need their software. The cable company said they just need their service. But someone, somewhere along the line, should have said, "Yeah, but you'll need a firewall with that."

      Microsoft could have provided better software (they have a firewall now, but I don't trust it). Dell could have had a hardware solution built-in somehow. The cable-company could provide a router/firewall/modem to their customers. Or anywhere along the line, someone could have put in big bold letters: WARNING! DO NOT CONNECT TO THE INTERNET WITHOUT A FIREWALL. -or- WARNING! THIS COMPUTER SHOULD NOT BE USED BY UNTRAINED PERSONNEL.

      But, hey, that just doesn't fit into anyone's business model.

    14. Re:Advice To The Netlorn by Metzli · · Score: 1

      Using that same logic, is it Chevy's fault if I don't change my oil and the engine destroys itself? As some point, the owner/user has to take responsibility for their equipment. If they don't know how to maintain it, then they need to check with someone who does. I don't feel 100% comfortable changing the serpentine belt on my vehicle, so I pay a professional to do it. Why should a computer be any different?

      --
      "It's too bad stupidity isn't painful." - A. S. LaVey
    15. Re:Advice To The Netlorn by mankey+wanker · · Score: 1

      Exactly.

      You get what you pay for - either in actual money or time spent doing the right things. Everything I must have is backed up. Everything that is not backed up I know I could lose. I have antivirus, antispyware, two kinds of firewalls, and I do all the things that make me the less interesting target for "malicious code."

      People want hand-holding after they do everything wrong and skimp on precisely what they should not have skimped on. That's just life and the way people are.

      One problem is the pretense of the $400-500 machine. That's not going to get you far plus you have to pay for some things that may be proprietary in the Windows world in particular: good backup tools and hardware. But you should pay for those things, implement sound safe computing protocols and then just be and surf happily.

      Computers can save you time, but just like a horse or a car - they also need up front attention and care. Afterwards you must patch as necessary, even if you must hire someone to do it.

      On my newest machine, I can restore the main hard drive in under 2 minutes. The worst case scenario is that I get some buggy shit happening and I then choose to waste a lot of time trying to figure out how to kill it because I like to figure shit out. I could spend hours working on something knowing full well that a real solution is two minutes away. Tried and true safety.

    16. Re:Advice To The Netlorn by Asphalt · · Score: 4, Insightful
      Your ISP probably can't be blamed for spyware, but they sure as hell deserve some of the blame for spam, the large ones at least.

      You know who deserves a large chunk of the blame for SPAM in my honest opinion?

      The 1% of the people who respond to it. For without them, there would be no spam at all.

    17. Re:Advice To The Netlorn by Billly+Gates · · Score: 4, Insightful

      Did you read the article?

      The guy from main had 2 firewalls, spyware and antivirus software. Still 1 machine had a virus that killed it that the vendor was behind on, and the second had spyware that brought it down to its knees. I think as a (l)user he did a fairly good job and a huge effort compared to 90% of the internet users.

      He lost all his reciepts for his business purchases and vows never to buy anything online again. Ouch but can you blame him?

      The fact is its out of control and a firewall wont protect your system if you recieve an email that is written in html and has some javascript exploit to install some worm. You do not even have to read any attachments. Just read it.

      But another point is why should users spend so many resources learning, buying firewalls, using windowsUpdate, updating anti virus software, and keep updating lavasoft? Yes users need to take precautions of course but what is happening is just silly. I spend at least 2 hours a week updating my computer at home now.

      I for one is nervous about doing ecommerce on the internet even on firefox. How do I know my machine is not infecting and not telling me? I even have two installations of Windows and one is used to watch porn and listen to music. I do not trust my files and think they could be infected.

      I find spyware all the time on my systems and most of the time the anti spyware and virus software is a few weeks behind.

      Yes like changing oil in your car a user should be minimally educated but we need drastic action. Either start procecuting these people are work on adding extensions to IPV6 to have better tracking and better security so admins and ISP's can block most of this.

      I fear though DRM will be trounced soon by the likes of MS and the net and ecommerce communities will rejoice since it will finally stop unathorized software to be installed by these pesky hackers.

      If we in the hacker community do not take care of it they will and take away your rights in return.

    18. Re:Advice To The Netlorn by FireFury03 · · Score: 1

      using software without a software firewall and surfing the web without virus protection and Spyware detection I really don't feel sorry for you.

      I don't have a virus scanner or spyware detector... of course I happen to not use Windows at all...

    19. Re:Advice To The Netlorn by Scratch-O-Matic · · Score: 2, Funny

      WARNING! DO NOT CONNECT TO THE INTERNET WITHOUT A FIREWALL. -or- WARNING! THIS COMPUTER SHOULD NOT BE USED BY UNTRAINED PERSONNEL.

      They won't do that, but give them credit for warning you right up front not to use it underwater and not to chew on the cord and not to put the plastic bag over your head.

      --


      Evil is the money of root.
    20. Re:Advice To The Netlorn by FireFury03 · · Score: 1

      Your ISP probably can't be blamed for spyware, but they sure as hell deserve some of the blame for spam, the large ones at least.

      This is like blaming the road maintenance crews for a drunk driver crashing into you.

      The only ISPs to blame for spam are those who ignore abuse and virus reports. And TBH, if this is *your* ISP that's ignoring the reports and letting people spam from their network, I have to ask why you're still subscribed to (and thus supporting) them?

    21. Re:Advice To The Netlorn by FireFury03 · · Score: 1

      Why the heck can't they virus scan everything passing through? It won't catch everything, but it will stop all those Netsky.P's still flowing into my inbox.

      What about those of us not vulnerable to Netsky.P? Why should we pay the cost of the ISP running these services and put up with any false positives that may get rejected?

    22. Re:Advice To The Netlorn by caldroun · · Score: 1

      I believe that all related parties could do a better job. The Manufactures, certainly Microsoft, and I think that users need to be more proactive.

      Just like the rest of you I have seen the crazy shiat that users pull. Opening Attachments, clicking the "Close Button" on those pop-up ads that look like error messages.

      I have worked with people that did phone support, and they get off of the phone and say, "What an Idiot". I say these people aren't idiots, they do different things for work (Doctors, Construction, whatever) that I do. I know that they don't understand everything about the 'net, but there has to be a better way to educate them a little.

      --
      "If you have done 6 impossible things this morning, why not round it off with breakfast at Milliways" -- hhgg
    23. Re:Advice To The Netlorn by Billly+Gates · · Score: 2, Interesting

      Its not the users.

      Admins here use to brag about their uptimes for their servers, but today they take them down every couple of days for updates and patches. yet still worms and viruses are sneaking in even with well trained staff.

      Gerald Stark, did quite well for a non techie user. He had the correct anti spyware/virus/ software and 2 firewalls. My guess is the crackers were ahead of the anti spyware and virus companies. I remember reading here on slashdot about an interview with a cracker who wrote worms from an exploit he discovered 5 months before CERT! A year later a patch finally came out.

      Right now the spammers and crackers are winning since they are always ahead.

      How did you know the virus did not delete data on his system before he could backup? How did you know the virus did not delete some Windows dlls preventing the machine to load in order for him to do his backup?

      He is a just a user and not a big corporation with an IT department to do automated backups for him. Multi site backup? He is running his own tiny business. That is a luxury of the big boys.

      Many small businesses do have tape backups at all. Or they have tape backups but run Windows and the user has to manually start them. My guess is he was one of them. Or perhaps his company was a one man operation and he did things from home? Then a standard desktop would have been used probably with no backup at all. Users do not know about tape backups.

      The fact that an unpatched machine can get infected within 3-4 minutes is scary shit! I believe the situation is out of control and even taking adaquite precautions and administration does not guarantee your system will not get infected somehow.

      ISP's can not block such things with the current internet protocal. I think switching to IPV6 and inventing some extensions that can track computers and an end to spoofing is what is needed.

    24. Re:Advice To The Netlorn by FireFury03 · · Score: 1

      The cable company said they just need their service. But someone, somewhere along the line, should have said, "Yeah, but you'll need a firewall with that."

      I'm sorry, but you don't need a firewall - if you don't want a service to be accessible (i.e. you want it firewalled) you should be asking yourself why you're running it in the first place. (Yes, I know that there are advantages in firewalls which pop up messages asking if it's ok for an application to use a specific port, but thats usually negated by the fact that people will click yes to anything).

      Of course, I'm still agreeing that someone along the line (probably MS) should've built in the protections the user needs, but a firewall is in many cases just a band aid to cover the fact that your services are completely misconfigured.

      Dell could have had a hardware solution built-in somehow.

      Why do you say "a hardware solution"? Where's the advantage? If it's built in then it's going to have to be addressable by software running on the computer itself in order to make it nice and userfriendly, and at that point you've opened it up to all the vulnerabilities of having a personal software firewall. (This is a big arguement against ever having uPNP enabled hardware firewalls).

    25. Re:Advice To The Netlorn by Afrosheen · · Score: 1

      Basically you have to have an OS that outsmarts your end user, like MacOSX. I worked on a new 20" Imac yesterday and it locks you, in friendly ways, all over the place. You have little padlock icons on important system settings that require the admin password to unlock. It's super obvious that something is locked or unlocked and even has animations and sounds to reinforce it.

      The MacOS is really a work of art from top to bottom, and if it ever got released for x86 platforms, I think something crazy would happen. :)

    26. Re:Advice To The Netlorn by mbbac · · Score: 1

      Dell is at fault because they pre-load Windows. They do have other options.

      --

      mbbac

    27. Re:Advice To The Netlorn by Shadow99_1 · · Score: 1

      Ya know I like that idea.... Alot... I endlessly seem to tell people:

      Switch to Firefox or another good alternative web browser (same for email)
      Install a firewall (preferably Zone Alarm)
      Install an anti-virus program (AVG if their cheap, Norton or Mcafee if they aren't)
      Get some Anti-spyware (Adaware, Spy Bot, heck even MS's free beta if you won't grab those for some reason)
      Then run windows update regularly...

      Soem people get the point, some don't... heck most don't... They just want to know the least they can do...

      --
      we are all invisible unless we choose otherwise
    28. Re:Advice To The Netlorn by ThousandStars · · Score: 1
      The guy from main had 2 firewalls, spyware and antivirus software. Still 1 machine had a virus that killed it that the vendor was behind on, and the second had spyware that brought it down to its knees. I think as a (l)user he did a fairly good job and a huge effort compared to 90% of the internet users.

      And to think -- I just have a Mac, and I've never had problems with spyware or viruses or anything else.

    29. Re:Advice To The Netlorn by Grishnakh · · Score: 1

      Keep the blame where it clearly belongs: on the jerks who write the virus and spyware programs.

      Ok, and how does this help things? Are you just going to sit around and bitch about how the virus authors are bad? Maybe we should make some laws against viruses... oh wait, there already are. Maybe we could have more law enforcement to track these people down... oh wait, they already do. Besides, rape and murder and tax evasion and speeding and smoking marajuana have been illegal for ages, yet despite all the enforcement efforts, those still happen too.

      Face it: you can either be a whiner or a doer. You sound like a whiner. A doer will stop trying to just blame anonymous people and find ways of minimizing his risk due to viruses and malware. All kinds of techniques are readily available with a simple google search. The easiest way is probably to install Linux or buy a Mac and use Safari or Mozilla/Firefox. Of course, you should also never forgo regular backups, keeping important data in future-proof formats, etc.

    30. Re:Advice To The Netlorn by RunningFerreT · · Score: 1

      Changed? I've changed my system from the moment I power it on. If you're getting the shaft from a low level tech for a legitimate issue(read: you didn't fuck it up by doing something stupid like downloading warez and movies) then you need to escalate the call. As long as you're calm and polite, most techs don't have a problem with you. When you become irate and start blaming problems on the tech, who is just doing his job, they don't even deal with you.

      "The claims they make in their advertising, and the way they manage tech calls definitely entitle Dell and the other big resellers to a steaming slice of blame pie."
      I still don't understand how Dell is to blame that Windows has plenty of security holes. I don't understand why Dell is to blame when they're selling PC's with updated patches from Microsoft. It's not DELL'S fault you have 3700 different spyware and malware programs on your machine.

      Don't get me wrong, I couldn't give two damns about Dell or any other big-name PC brand. It simply appears that you are placing the blame where it doesn't belong(on the end user to an extent and Microsoft to a much much greater extent)

      --
      "So I says to Mable, "Hey, those are MY ferrets!"
    31. Re:Advice To The Netlorn by Asphalt · · Score: 2, Insightful
      The guy from main had 2 firewalls, spyware and antivirus software. Still 1 machine had a virus that killed it that the vendor was behind on, and the second had spyware that brought it down to its knees. I think as a (l)user he did a fairly good job and a huge effort compared to 90% of the internet users.

      No offense, but I feel we aren't getting the whole story here. If he is running two firewalls (which I assume is 1 hardware and 1 software), is running anti-virus and ad-removal stuff, and STILL has crippling stuff on his machine - then this guy has encountered nastier spyware than I have ever seen.

    32. Re:Advice To The Netlorn by Dogtanian · · Score: 1

      I don't have a virus scanner or spyware detector... of course I happen to not use Windows at all...

      Oh, you don't, do you? Well, you know how the Linux guys were proclaiming that anyone who used Google and so on was actually using "Linux on the desktop"?

      Well, I guess the same applies in reverse every time you visit a website running on Windows. Doesn't it?

      (Personally, I'd say "I don't think so..." to both cases)

      --
      "Slashdot - News and Chat Sites Deviant". (Click "homepage" link above for details).
    33. Re:Advice To The Netlorn by bryce1012 · · Score: 2
      A few days ago I installed DOS, Win3.1, and networking/internet support on a 386 I had sitting around.
      Dude... why? Sure, you've got a valid point about how much easier it is today, but... Why?
    34. Re:Advice To The Netlorn by garcia · · Score: 2, Interesting

      How did you know the virus did not delete data on his system before he could backup? How did you know the virus did not delete some Windows dlls preventing the machine to load in order for him to do his backup?

      Because he lost and entire year's worth of receipts. Thus he was not backing them up on a regular basis. Hell, he wasn't even backing them up on a monthly basis. Thus there is no excuse.

      You don't need a fancy backup solution to store receipts. You need a bunch of floppies, a Zip disk, or even a more difficult CDRW. You might use ZIP archiving but you could probably just store them normally.

      ISP's can not block such things with the current internet protocal. I think switching to IPV6 and inventing some extensions that can track computers and an end to spoofing is what is needed.

      IPV6 will do nothing but create more problems enabling people to quickly switch IPs (as they can control millions of them) and do their damage.

    35. Re:Advice To The Netlorn by Dionysus · · Score: 1

      I don't own a car (been biking everywhere for a number of years), but the dealership where my mom bought her car calls her when it's time for her next car checkup.

      You pay for that service. Are your mom willing to pay a support contract? They exists you know.

      --
      Je ne parle pas francais.
    36. Re:Advice To The Netlorn by gcatullus · · Score: 1

      I agree that the hardware/software manufacturers are marketting to the know nothings and that they truly clueless who buy into the marketting hype have a right to "believe" the empty promises. The manufacturers have a duty to deliver on what they tell their customers. If Dell and Microsft say "just plug it in" it should just work. But - the grandparent post was referring to people who claimed to have some knowledge of computers, i.e. "train in the navy on computers", etc. These people are supposed to "know" computers, at least by their own reckoning. So they are guilty of hubris at the very least, thinking they know more than they do. Or guilty of laziness, if they knew what should have been done and didn't do it. Now, I don't think there is anything inherently bad with hubris or laziness, as long as you use it to teach yourself what not to do. Personally I have been guilty enough times that I learned to do backups, etc. But never once did I say it wasn't entirely my fault when something went wrong because I didn't know how or didn't follow proper procedure

    37. Re:Advice To The Netlorn by XPisthenewNT · · Score: 1

      Because you are the minority.

    38. Re:Advice To The Netlorn by Darth_Burrito · · Score: 1

      I spend at least 2 hours a week updating my computer at home now.

      Unless you are using dial-up, I don't understand why this is the case. I personally probably spend less time per week patching 20 pcs at work. Everything's just so automatic these days: windows patches, virus updates. We don't deploy spybot/adaware but don't they have automatic updates too?

    39. Re:Advice To The Netlorn by FireFury03 · · Score: 1

      Well, I guess the same applies in reverse every time you visit a website running on Windows. Doesn't it?

      (Personally, I'd say "I don't think so..." to both cases)


      I'd agree with the "I don't think so" comment... but more to the point I don't care if the windows machine running the website I'm visiting gets cracked :)

      It's not my problem, I'm not clearing up the mess, and the only way it will affect me is that I might not be able to get to a useful website while they fix the problem.

    40. Re:Advice To The Netlorn by qurk · · Score: 1

      You haven't seen any advertising for computers in the last few years, have you? How often do you see a car advertisement that promises to protect you from potholes or from the county government which decides suddenly to replace a major bridge the day after a major ice storm, with another coming next week. They don't advertise as such. Computer advertisements are full of crap.

    41. Re:Advice To The Netlorn by greed · · Score: 1
      If you're getting the shaft from a low level tech for a legitimate issue[...] then you need to escalate the call.

      We're talking about ordinary users who don't know what's a legitimate issue here. If the support guy says, "You changed it, now the warranty is void", what is Joe User going to do?

      He's going to take the support-droid's word, as a representative of Dell, that this is really the case. He doesn't know it's bullshit; after all, if he knew what did and didn't matter, he probably wouldn't have had to make the call in the first place.

      It's not limited to computers, either.

      Ever taken a car to one of those quick-muffler-change shops for the "free estimate"? They'll almost always tell you that you need a new muffler. If you ask, they'll show you a small, neat hole in the bottom of the muffler.

      If you know how the exhaust system works or at least what gases are produced in the engine, you'll know that's the condensation drainage hole. But if you don't, and an expert you brought the car to for a professional opinion tells you there's something wrong... well, plenty of people fall for it.

      Dell's blame comes into this because they represent Microsoft. It's the OEM edition of Windows; Dell's customers are not Microsoft customers (unless they bought something from MS on their own). Dell sells you a complete system. They should provide you with the tools and information required to keep it working correctly.

      If Microsoft makes providing that knowledge or the tools difficult or impossible, that still does not absolve Microsoft OEMs of any responsibility. They're selling a complete product--a home PC. If you want Microsoft to bear full responsibility, then Dell and friends need to stop pre-loading the system, and provide you with a sealed box from Microsoft. "Here, we got you a good deal on Windows with your new PC, but it is provided by Microsoft, not Dell, so you will need to install it from them."

      But that would require a major change to the OEM contract--right now, OEMs must support OEM Windows themselves. Microsoft only supports retail copies.

    42. Re:Advice To The Netlorn by Wordsmith · · Score: 1

      You wouldn't have to. Instead find yourself an ISP that advertises lower costs because it doesn't spend money on features useless to savvy users. The vast majority of people would be better off with the virus-scanning ISP. You'd be better off with the non-virus-scanning ISP.

      If there's not enough of a market to cater to people like you, buck up and take it. The companies don't need to suffer to catrer to a small market like the one you might represent.

    43. Re:Advice To The Netlorn by FireFury03 · · Score: 1

      Because you are the minority.

      I'm afraid I don't see that as justification for me subsidising band-aids for people who insist on running a broken OS. I would be slightly more happy if that money went into subsidising the conversion of these people to a proper OS.

    44. Re:Advice To The Netlorn by 99BottlesOfBeerInMyF · · Score: 1

      We are in a time period of blaming everyone else for our problems. Personally, I spent the time protecting myself and my car from issues. Yeah, they could probably still crash into me but I have at least closed most of the holes in the armor plate that I know of. If you are on the expressway without a armor plate/defensive weapons and using a car without a cow catcher and driving the roads without crash protection and Killer robot car detection I really don't feel sorry for you.

      We've all heard the cars and computers analogy plenty of times by now. The fact is a sixteen year old kid in siberia can destroy and exploit thousands of computers with a worm that took him 4 hours to modify. And it happens all the time. And computer dealers are still selling insecure systems, that require tons of add-ons to protect them from exterior threats and their own unreliability. When I buy a car I don't have to buy armor plate, and a backup gas tank, and a cow catcher, and a 20mm cannon, and hire private security forces in order to drive to the grocery store. The average consumer does not expect to have to get a firewall, a virus scanner, a new browser, an adware scanner, a popup blocker, and a backup raid in order to buy a book from Amazon. The typical consumer computer is a piece of junk and every consumer should be able to get their money back after they were sold a shoddy, poorly planned, fragile piece of expensive junk.

      Perosnally I place a lot of the blame squarely with MS. If they had not stifled and destroyed innovation in the industry, and removed all competition, people would not have to put up with this crap. They could buy from someone else. Unfortunately, that is not a reality in today's market. Maybe consumers will get sick of it, and get the DOJ to actually do something some day. Or maybe MS will become so bloated smaller companies will be able to break their monopoly. In the mean time, buy a Mac, buy a Walmart Linux box, buy anything without Windows.

    45. Re:Advice To The Netlorn by FireFury03 · · Score: 1

      You wouldn't have to. Instead find yourself an ISP that advertises lower costs because it doesn't spend money on features useless to savvy users. The vast majority of people would be better off with the virus-scanning ISP. You'd be better off with the non-virus-scanning ISP.

      Doesn't work like that - when the average user looks at 2 ISPs and one is cheaper, which do you think he'll choose? The answer is the cheaper one, even though they don't offer the best solution for him.... and then he'll bitch and moan about how crap his ISP is bacause it doesn't have a service that suits him.

    46. Re:Advice To The Netlorn by magefile · · Score: 1

      But another point is why should users spend so many resources learning, buying firewalls, using windowsUpdate, updating anti virus software, and keep updating lavasoft? Yes users need to take precautions of course but what is happening is just silly.

      How long did it take you to learn to drive - at least a few hours with an instructor, right? And you do most of what they told you, including oil changes and such, right? If you set up WindowsUpdate, AV, and LavaSoft right, you don't need (or the average user doesn't need) to fiddle with it all that often. People need to take responsibility for their computers, just like they do with their cars.

      In fact ... if you leave the keys in your car, and someone steals it, and kills somebody in an accident, you can be held at least partially responsible. Why is it that you can be a spam zombie with an unpatched/unfirewalled machine, but CAN-SPAM doesn't apply?

    47. Re:Advice To The Netlorn by mizhi · · Score: 1

      Smaller installation base. It's not theoretically impossible to write spyware or virii for Mac... just not as profitable. The folks that makes the programs rely on volume.

      --
      Humorless sig goes here.
    48. Re:Advice To The Netlorn by Wordsmith · · Score: 1

      Then explain AOL's prevelance (even if its marketshare is finally dropping). And explain why several ISPs, including AOL, Earthlink, Netzero, etc are advertising virus-scanning and other protections as new services (sometimes for a small additional cost).

      I would say MOST ISPs should impliment these features at the server level, but give savvy users the option to turn it off. If there's a niche market for those who would rather save a few bucks on an ISP that doesn't license expensive virus-scanning software or beef up its computers to deal with the overhead, then it would be nice for those ISPs to exist as well.

    49. Re:Advice To The Netlorn by iamacat · · Score: 1

      It is not MS that tells Dell to bundle MS with their system. It is not MS that tells Dell not to bundle "security features" (antivirus and others).

      I guess you didn't follow the antitrust trial. MS forced OEMs into contracts where they pay for a copy of Windows for every PC, even if the ship it without an OS. They also prohibit replacing IE with another browser.

      Judging by the fact that I still can not order a PC and ask vendor to wipe out the hard drive before shipping and give me a refund for bundled Windows/Office, things still haven't changed much.

    50. Re:Advice To The Netlorn by FireFury03 · · Score: 1

      Then explain AOL's prevelance (even if its marketshare is finally dropping).

      I expect thats down to marketting and the gazillions of CDs sent out.

    51. Re:Advice To The Netlorn by fubar1971 · · Score: 1

      Why should we pay the cost of the ISP running these services...

      Because the ones that are vulnerable, are driving up your cost due to the increased storage needed for the mail servers, and the increase in bandwidth needed to transmit the virus. It would be cheaper for the ISP to scan and remove viruses, thus reducing a portion of there operating cost, which theoretically they could then pass that cost savings on to you.

    52. Re:Advice To The Netlorn by XPisthenewNT · · Score: 1
      I'm afraid I don't see that as justification for me subsidising band-aids for people who insist on running a broken OS.

      They make up well over half of all users. So ISP's cater to them, or they will lose the majority of thier revenue.

      To avoid subsidizing, there needs to be an ISP that caters to "l33t" users likes yourself. Why isn't there? Economies of scale, it's simply impossible to make money on the small number of spread out "l33t" users.

      I would be slightly more happy if that money went into subsidising the conversion of these people to a proper OS.

      These people don't want to be converted. They have instructions written down, pasted to the wall, of what buttons to click to get things done. They don't want to learn a new system, they don't *really* know how to use the current system.

      But the money can't be used for that anyway, because it belongs to the users that you want to convert, but they don't want to be converted.

      I feel the same way as you, really I do. But you have to understand how things work outside the computer, in the real world. In the real world, people know to do and enjoy doing other things--they view the computer as a merely tool. Which it is. A good tool just works, and "lusers" feel that thier Wintel box should just work.

    53. Re:Advice To The Netlorn by arminw · · Score: 1

      ...Just plug it in and it works!...

      Apple also advertises this, but unlike the others, it is true. Anyone or anyone's uncle can just get a Mac out of its box, plug it into the Internet. No warnings or caveats are needed, although a firewall is a good thing and the Mac comes with one built in.

      Don't come with the old saw about Mac small market share etc. What difference does it make WHY there is no malware? What difference does it make that my house does not get broken into? Is it because I have better locks, or the thieves think there is nothing worth stealing in there? It doesn't really matter WHY, the fact is that the stuff in my house is safer.

      --
      All theory is gray
    54. Re:Advice To The Netlorn by fubar1971 · · Score: 2, Insightful

      Then a standard desktop would have been used probably with no backup at all. Users do not know about tape backups.

      That's not completely true. Today's "standard" desktop usually comes with at least a cd burner, if not a CD/DVD burner. The majority of burning software that is include has some type of backup feature. Not to mention most users burn disks all the time (i.e. photo's, duping CD's, MP3's, etc.) Unfortunately, they never seem to backup all there important data, like business receipts.

    55. Re:Advice To The Netlorn by Grishnakh · · Score: 1

      I'm not laying blame anywhere in my post. My point is that trying to assign blame is basically useless. A few people here seem obsessed with blaming people (the malware writers) for this problem, rather than looking for solutions.

      We've already identified the causeS of the problem: malware, and MS software which is uniquely vulnerable to malware.

      What's more important than causes is solutions. Since the causes are easily identified, the solutions are simple. Malware will exist no matter how much you complain or blame the authors. So the obvious solution is to use alternative software which is not uniquely vulnerable to it.

    56. Re:Advice To The Netlorn by fubar1971 · · Score: 2, Insightful

      They do have other options.

      Like what sell PC's preloaded with a Linux distro? Please! I'll probably get mod'ed as a troll, but I am so tired of this argument. Dell probably would LOVE to sell Linux preloaded on all of there desktops. Unfortunately the marketplace will not support that business model. The average user does not wnat to learn how to use Linux. The average user is compfortable using WinBlow$.

      If Dell was to drop the WinBlow$ market and go strictly open source, they would lose over 90% of there potential customers. If that were to happen, they probably would not be in business for very long. Don't blame Dell for the problems, blame the users for not being motivated enough too learn a new OS and set of applications.

    57. Re:Advice To The Netlorn by radish · · Score: 2, Insightful

      I find spyware all the time on my systems and most of the time the anti spyware and virus software is a few weeks behind.

      How? I use firefox for web, outlook for email, and run a regular hardware firewall. No spyware, ever (apart from Kazaa ages ago). You need to figure out what the infection vector is, because you don't need to be getting all this crap.

      --

      ---- Den ene knappen er powerknapp, den andre er Bender voice knapp "Bite My Shiny Metal Ass"

    58. Re:Advice To The Netlorn by NatasRevol · · Score: 1

      No, show me where virus writers are profiting??

      Oh right, MS and Symantec...never mind.

      --
      There are two types of people in the world: Those who crave closure
    59. Re:Advice To The Netlorn by Vancorps · · Score: 1
      Right, and its totally obvious why Entourage only connects to your mail server when plugged into an ethernet connection, don't tell the user that airport will block access to such things. You gotta enable it first.

      An OS that outsmarts the end-user invariably causes more problems, hence my support calls for Macs. Its usually the OS trying to do something that isn't supported on the network. This happens with Windows too. With Linux everything is broken by default so it is up to your distro to turn on the features and make those decisions for you. Unless you're a gentoo user of course.

      As for a work of art, I laugh at the thought. Switching between applications is difficult for most users I come by, I didn't even know how to do it at first so I tried the old alt+tab approach and thankfully it worked. The menuing system is terrible too, it works okay if you only have a few apps installed but I've got a graphic artist with tons and it takes forever to find what you're looking for.

      Back to the point, the problem isn't the OS. You can't expect people to understand the OS to a level where they can protect themselves so you need a perimeter device that does that work for them. Then the problem is designing a device that doesn't break anything. Its like all those people out there that play Flight Simulator, if they put themselves behind a router they get blocked out and have to forward ports on the firewall which will invariably be ports required for someone else.

      I say, find a better way to distinguish acceptable content from malware. Create a standalone device that can analyze what's coming through and tell you 100% if it is going to do something bad to the system. A whitelist option may work but thats a bit of administrative overhead for an enduser.

      Basically I'm out of ideas, I equip my users with the right tools and as a result none of them have spyware or viruses and they use Windows/Mac/Linux all the time. As long as the tool is scriptable it works in my network environment, at home for most other people its probably a bigger situation to handle.

    60. Re:Advice To The Netlorn by chris_mahan · · Score: 1

      From the Tooth Fairy, 'k?

      --

      "Piter, too, is dead."

    61. Re:Advice To The Netlorn by arminw · · Score: 1

      ...I endlessly seem to tell people:...

      Give that Widows PC to the kids to play games on or throw it in the trash and get a Mac. Up 'til now a reasonable excuse was that Macs are too expensive, but that no longer applies with the new Mini.

      If they have a Mac, I set them up as a standard user without admin priv and tell them also that if ever a window pops up asking for the admin password, not to give it before calling me, if they want my continued support.

      --
      All theory is gray
    62. Re:Advice To The Netlorn by Anonymous Coward · · Score: 1, Insightful

      I quit counting the times one of my many relations mentions that it's time to buy a new computer because the old one is slow. Invariably it turns out to be a spyware issue. Instead of fixing, I should consider offering to buy the "obsolete" hardware.

    63. Re:Advice To The Netlorn by Just+Some+Guy · · Score: 2, Insightful
      I don't believe that. The real problem is the stupid companies who believe that spammers can increase their profits! If no one buys from a spammer, but someone paid him spammer $10,000 to broadcast their ad, then he just made ten grand without selling a single thing.

      The real solution is to beat it through the heads of small (and not-so-small) businessmen everywhere that you get get rich by paying a spammer. When that happens, the problem will disappear.

      --
      Dewey, what part of this looks like authorities should be involved?
    64. Re:Advice To The Netlorn by Yakko · · Score: 1

      I'll bet you say that to all the users who are victims of false positives.

      --

      --
      Me spell chucker work grate. Need grandma chicken.
    65. Re:Advice To The Netlorn by hostyle · · Score: 1

      It says in car manuals how often to change oil. There are dials and things to say when you need fuel, etc. and (if you didn't already know) someone will tell you that you need to get it serviced x times a year.

      Where exacty is the Microsoft or DELL manual telling me I should update this or that? Where in this manual does it tell me that there's a new exploit out in March 2005 and I need to update stuff? Your analogy is just plain wrong.

      --
      Caesar si viveret, ad remum dareris.
    66. Re:Advice To The Netlorn by ChrisPee · · Score: 1
      And if you buy your wife* a diamond ring, are you responsible for the torture, rape and murder in Congo and Sierra Leone?

      * Since this is Slashdot, just use your imagination.

    67. Re:Advice To The Netlorn by Aidtopia · · Score: 1
      If you are on the Internet without a hardware router/firewall ... I really don't feel sorry for you.

      Can you recommend a hardware firewall that works with dial-up? Do you know of a virus checker whose updates are small enough to be downloaded a few minutes at a time at 28.8 kbps*? While Windows updates are also trying to download?

      * It's a 56 kbps modem, but it rarely connects at more than 28.8.

    68. Re:Advice To The Netlorn by Creepy · · Score: 2, Insightful

      bah - most people are trainable, but make sure they get a quote on how much it will cost them at a dealer, first.

      I cleaned up a computer like this once, then trained the user in firewalls, anti-virus, and anti-spam/spyware. I also told him where he got the spyware and viruses in the first place - audiogalaxy, porn sites, and free movie stream sites. I told him first off, if a site wants to automatically install software on your system without saying "download x software to view this site properly, it is probably software with a nefarious purpose. Yes, there are exceptions - macromedia flash is OK, as is Acrobat, but most of the time you see these sites, they'll at least ask you if you want to download the software first.
      I just checked up on his computer a little over a year later, and everything is great - up to date virus checker, spam/spyware checker, and firewall. He still uses IE and outlook, but his spam/spyware software filters 99% of the junk out. I got him to not use preview pane in outlook, which stops auto-launching outlook viruses provided the message is deleted without ever being viewed (hey, every little bit helps). It's not perfection, but a huge step forward.

    69. Re:Advice To The Netlorn by bcrowell · · Score: 1
      Two telling details in the story were that one person in the article replaced an entire computer because of spyware, and another person paid $300 to get hers disinfected. Now, c'mon, the worst you should have to do is:
      1. Wipe your hard disk.
      2. Pay $50 at Circuit City to get Windows reinstalled from the CD or the partition where they keep the reinstaller.
      3. Restore your files from backup.
      4. Reinstall your apps.
      5. Learn more about security, and reconnect to the net when you're up to speed.
      None of this requires throwing away your hardware, or paying $300. So what do we learn from this? They have one or more of the following problems:
      • They didn't make backups.
      • They're running a warezed copy of Windows.
      • They're running warezed apps.
    70. Re:Advice To The Netlorn by heima · · Score: 2, Funny

      I work doing tech support for ** and spyware is our biggest issue we deal with. I don't see how they can blame their computer manufacturer or ISP for spyware and pop-ups. We gave you a computer with the ability to connect to the internet either through high-speed or dial-up, spyware and virus protection. We also gave you a way to make back up cds/dvds and information how to get windows updates. We also provide tonnes of information online on how to keep your pc secure. None of it matters because customers just refuse to listen to sage advice and their too lazy to do what it takes to keep their pc secure. They blame everyone but themselves and go to the extreme and swear that they'll never get online again. It's silly, really.

      --
      verbum sapienti sat est
    71. Re:Advice To The Netlorn by tinpan · · Score: 1

      $1000 USD?

      I used to fix people's WIndows machines for a minimum of $799, but the price dropped to $499 this week.

      I've been really busy this week.

    72. Re:Advice To The Netlorn by Carrot007 · · Score: 1

      >> I spend at least 2 hours a week updating my computer at home now.

      Well that must be fun for you. I update when I'm bored enough to do so, and my machine is always clean.

      Having a nice firewall, which is a old cyrix 600 box that had nothing better to do and using firefox / thunderbird I find cures pretty much everything.

      Well except the spam, thought thunderbird does a pretty good job of making email semi reasonable again. email is less important in these days of im though, wish more services had offline messaging like icq though, ahh well.

      --
      +----------------- | What is the question!
    73. Re:Advice To The Netlorn by mbbac · · Score: 1

      It isn't all or nothing. Dell is the only Windows manufacturer than manages to turn a profit. They have enough muscle to tell Microsoft they are going to offer other OSes whether Microsoft likes it or not. What is Microsoft going to do? Rely on Gateway?

      --

      mbbac

    74. Re:Advice To The Netlorn by MemoryDragon · · Score: 1

      Sitting behind a firewall and having a virus scanner and whatever and then using IE and Outlook is like having a seatbelt but not using it hoping that the airbag will save the life anyway.

    75. Re:Advice To The Netlorn by ShaggyB · · Score: 1

      We are in a time period of blaming everyone else for our problems. Personally, I spent the time protecting myself and my network from issues. Yeah, they could probably still come through but I have at least closed most of the holes that I know of. If you are on the Internet without a hardware router/firewall and using software without a software firewall and surfing the web without virus protection and Spyware detection I really don't feel sorry for you.

      I'll second that. How many times have people been told "don't open email attachments!" Yet these viruses are spreading even more!! If you leave your car door unlocked and a laptop on the car seat, don't be shocked to find it's not there when you come back. There are common sense things that we should all do, and the same applies in the computer realm.

    76. Re:Advice To The Netlorn by nine-times · · Score: 1
      'm sorry, but you don't need a firewall - if you don't want a service to be accessible (i.e. you want it firewalled) you should be asking yourself why you're running it in the first place.

      I'm sorry, but you do need a firewall. It can be software, and it can be one that doesn't ask you which apps can access the internet. But why would you put a naked machine on the internet with no firewall whatsoever?

      Fine, it's a band-aid, but it's still a good and proper security measure, especially for the gaping wound that is Windows, which seems to have 'your services completely misconfigured' by default.

      Why do you say "a hardware solution"? Where's the advantage?

      That's why I said "somehow". My point wasn't that the best solution for home PC security would be for Dell to actually implement a hardware firewall of some kind into their machines. That does seem to be a silly solution. However, from the know-nothing consumer point of view, I think it's fair to expect that *someone* would have taken care of it. If it's a hardware issue, the hardware people would do it. If it's a software issue, the software people. If it's a ISP issue, your cable company. However, in many cases, with the Dell(or whoever)/WinXP/Broadband combo, know-nothings are still somehow slipping through the cracks and their computers are getting hosed by malware.

      I think it's fair for consumers to expect that, after paying all this money to tall these different people, they'd have a trouble-free means of accessing the internet.

    77. Re:Advice To The Netlorn by mattyrobinson69 · · Score: 1

      Well if its anything like hotmail's virus scanning, it'l bock 80% of executables anyway (and i mean c++ executables that dont write do anything other than a simple input to screen > maths on input data > output to screen

      If my isp did that, i'd be royally pissed.

    78. Re:Advice To The Netlorn by mizhi · · Score: 1

      It was virus writers AND spyware makers.

      --
      Humorless sig goes here.
    79. Re:Advice To The Netlorn by FireFury03 · · Score: 1

      I'm sorry, but you do need a firewall. It can be software, and it can be one that doesn't ask you which apps can access the internet. But why would you put a naked machine on the internet with no firewall whatsoever?

      If you have a firewall to block access to specific services, why have you got those services running in the first place?

      A firewall is useful as a fail safe (i.e. you have to screw up the configuration of both the firewall and the services before you open a security hole), but if you're using it entirely to protect you instead of making sure your services are configured properly then you're stupid.

      However, from the know-nothing consumer point of view, I think it's fair to expect that *someone* would have taken care of it.

      From the customer point of view I would expect that the OS vendor would've made the default configuration of the services sane (i.e. which services are actually enabled by default and where they will accept connections from). As I said above, the only reason for having a firewall on a stand alone machine connected to the internet is as a fail safe, and that inherently means you have 2 independent controls to do essentially the same job (one to enable the service, another to poke holes in the firewall), which IMHO would not be considered user friendly by the user interface people.

      If it's a ISP issue, your cable company.

      I don't see how the ISP can be held responsible for you plugging an unsecured machine into the internet - that's like suing the council who own your road because they let some burglars up the road to your house which you had neglected to lock. The ISP really is no place to be doing default filtering since the very things you're filtering might actually be needed by some people so long as those people have set it up ok and understood the risks. A perfect example is SMTP - you might suggest the ISP blocks all direct SMTP connections to reduce spam and viruses transmitted by email, but some of us have securely configured SMTP systems and *do* want to use direct SMTP.

      know-nothings are still somehow slipping through the cracks and their computers are getting hosed by malware.

      Maybe the ISPs should offer an installation service in which they will come out to visit you and install the internet connection (together with correctly configuring your machine). Of course there is inherently cost here and I question the quality of the network engineers that many ISPs would use.

      A big problem is that people want something for nothing (or at least very little) - many people would pay a mechanic to change the oil in their car, but wouldn't pay someone to configure their internet connection. If you tried to change your own oil and you under-filled the engine and caused massive damage, you wouldn't blame the engine manufacturer or the oil manufacturer would you? People have to learn where to place blame - if you don't know enough to configure the computer yourself, you can't try anyway and then blame anyone and everyone when it goes wrong.

      I think it's fair for consumers to expect that, after paying all this money to tall these different people, they'd have a trouble-free means of accessing the internet.

      Yes and no - I think it is fair to expect that the computer they pay for is usable and as secure as possible by default, but I don't believe it is the manufacturer or the ISP's fault when someone decides they want to turn their mail service into an open relay, and I don't believe the ISP is the place to do the majority of filtering.

    80. Re:Advice To The Netlorn by nortcele · · Score: 1
      You know who deserves a large chunk of the blame for SPAM in my honest opinion? The 1% of the people who respond to it. For without them, there would be no spam at all.

      Agreed. We need to annihilate those that are looking for a 0% mortgage and have a small penis with no libido.

      Spam targets the insecure and insatiable.

    81. Re:Advice To The Netlorn by Tobias.Davis · · Score: 1

      Harr harr, you troll. And if you're serious, you need a lesson in simple computing yourself, you don't store critical information on a PC without making backups, period.

    82. Re:Advice To The Netlorn by Tobias.Davis · · Score: 1

      Networking support was not available in windows 3.1, only in windows 3.11.

    83. Re:Advice To The Netlorn by Tobias.Davis · · Score: 1

      You have given me my new rate plan, thanks!

    84. Re:Advice To The Netlorn by initsix · · Score: 1

      Great commentary, and I understand where you are coming from. But you could do a few simple things to prevent the type of scenario you laid out.
      1. Take the IE icon off the desktop and the start menu. Replace it with the firefox icon.
      2. Make sure Firefox is associated with all html/and web documents.

      Of course removing IE from the desktop != uninstalling IE, but sometimes you just have to give the impression that their only choice for the web is firefox.

      3. Uninstall outlook express. Instead intall thunderbird and configure it for them.

      4. Install AVG. Have it update AUTOMATICALLY on a regular basis.

      5. Enable Windows update, have it AUTOMATICALLY UPDATE.

      6. Install MS Spyware detection. Have it scan nighly and enable autoprotect.

      7. In severe cases, give them only power user access. (this means you will have to install new apps for them)

      The saying guys, if you make something idiot proof, they will make a better idiot, but still, this is a step in the right direction.

    85. Re:Advice To The Netlorn by initsix · · Score: 1

      /note to self
      Proofread before posting

    86. Re:Advice To The Netlorn by jp10558 · · Score: 1

      Interestingly enough, the K8N ASUS board comes with a hardware solution for it's built in Ethernet Interface. I like my old 3COM card and Sygate, but it's supposedly a hardware solution.

      --
      Opera, Proxomitron-Grypen,GPG 0x0A1C6EE3
    87. Re:Advice To The Netlorn by Chaset · · Score: 2, Interesting

      One more thing to add to this.... put the internet explorer icon on the moz/FF app. This is what I did for mom. Although I haven't taken the IE icon off the desktop, I changed its name to "popup magnet" and put it in a less prominent lower left of the desktop.

      --
      -- "This world is a comedy to those who think, a tragedy to those who feel."
    88. Re:Advice To The Netlorn by Shadow99_1 · · Score: 1

      Unless & until Macs have software that they can just go to a store and pickup (and while Apple does have Apple stores, the nearest to me is 120 miles away, not really an option for this) I still can't recommend them... Not to mention issues with hardware they may want to use, not so much upgrades as little accessories like digital camera docks/memory card readers... Or non-Ipod mp3 players (I know alot of people with flash based mp3 players because they were cheap and effective, none are designed to work with Macs)...

      Lately I keep having people suggest Macs as an option and I still have to say it isn't... Until the 'fix' this sort of issue I can't siggest them no matter how 'user friendly' they may be and to a degree virus and spyware free...

      --
      we are all invisible unless we choose otherwise
    89. Re:Advice To The Netlorn by RobertLTux · · Score: 1

      if you have a store having the actual dead tree receipts is a must(and its L A W for cc tickets) yes going through a years worth or dead tree tickets is a pain but.... the phrase is spelled A U D I T B Y T H E F E D US Law is five years.

      --
      Any person using FTFY or editing my postings agrees to a US$50.00 charge
    90. Re:Advice To The Netlorn by arminw · · Score: 1

      ...have software that they can just go to a store and pickup...

      I have PC's as well as Macs and I can't remember the last time I bought *any* software at a store for either computers. Why anyone would want to get usually outdated software at a store is beyond me. I just download what I want and burn the file to a CD after I install. Usually, the prices are way better also. This works just fine, especially since even most software in stores does not come with much of a printed manual any longer but the docs are on the disk.

      Mac works out of the box with most standard USB and Firewire devices as well as memory cards. My TI powerbook reads the memory cards from my NIKON camera just fine with no software installs needed. My digital video camera connects to the Mac and just works without added software, like almost everything that you can think of plugging into a Mac. I got an Epson printer which I plugged in and the Mac immediately recognized its model number and asked me if I want to use this printer as the default. I think you have never gotten within ten feet of a Mac, let alone used one for a while.

      --
      All theory is gray
    91. Re:Advice To The Netlorn by Afrosheen · · Score: 1

      Actually it is a work of art. When's the last time you saw a face that pretty (complete with opengl and TRUE alpha blending/transparency) integrated into a standard desktop OS? Never. The Quartz engine is remarkable, from both an enduser and an engineering standpoint.

      Don't forget that there are real apps beneath the skin. Good ol' locate is there in the terminal along with nano and dozens of other favorites. It's unix-ish under the hood with the heavily modified *bsd kernel and tools.

      I think the main reason you had difficulties with the interface was that A. you were used to a different paradigm (windows, linux) or B. you didn't look at the right side of the docking panel at the bottom. That's where the running/minimized apps live. It could be more intuitive I'm sure but it makes sense...on the left are apps you CAN open, on the right are apps that ARE open. Personally I've never liked the finder's way of really hiding tons of running apps (I used to use some kind of little panel that camped in the upper left and let you click to switch apps) but I'm sure there are usability hacks like this available now. Alt-tab is nice though, just like windows and KDE and whatever else you can think of.

    92. Re:Advice To The Netlorn by Diag · · Score: 1

      I pay my ISP for a network connection, not content filtering.

      --
      Serving Suggestion: Defrost
    93. Re:Advice To The Netlorn by Vancorps · · Score: 1
      Actually, I see it all the time on people that replace explorer in Windows. One of my coworkers has a truly beautiful desktop.

      My beef with OS X is much the same as always with Mac anything. They do everything they can to make it simple and in doing so are going to hide a lot of the features I use regularly. I rarely come across a Mac user that has any concept of multitasking. Same goes with Windows users but the open applications is at least a little more straight forward in my opinion.

      As for the Unix apps, the things that interest me like Samba are crippled versions which don't support encryption. Everytime I have an issue on the network it almost always results in me having to open security for that machine. Its to the point where I built a linux box to act as a gateway since I can make linux talk to just about any network.

      My frustration is largely based in the incomplete featureset, every release of the OS eases a bit of the problems I see but even network printing is fairly clunky. Like this minolta we have on our network that requires an access code to print. I had to manually go in and edit the ppd which the OS protected initially. Took me about an hour to setup a network printer. That's rediculous. Of course networking was never a strong suit of Apple, perhaps in a few more years they will learn how to play with other environments. Always had issues connecting Macs to Netware, Linux, and Windows. To me that makes them fairly worthless when I can obtain the same applications and features on other platforms that play nice with others.

      Course you can tell I'm a bit frustrated at the moment. Even wireless is a pain in the ass unless you're doing the typical stuff.
    94. Re:Advice To The Netlorn by Ced_Ex · · Score: 1

      They are assuming that you use the car/computer with a reasonable sense of responsibility.

      DOT/Car Maker can only expect a level of responsibility at the time of delievery, what you do afterwards they have no reasonable control anymore.

      If you happened to bring your car to an unauthorized dealer for service, and something were to break, or they added a bicycle tire instead of a car tire, can the DOT or car maker be blamed for a faulty product? This is just like surfing your computer over to a malicious site, or installing bad software. How can Dell or your ISP be expected to predict every possible scenario in the future?

      --
      Live forever, or die trying.
    95. Re:Advice To The Netlorn by Ced_Ex · · Score: 1

      But it doesn't mention in car manuals either that if I happen to drive under a bridge in March 2005 where vandals are waiting with a brick that my windshield might get broken.

      At what point should people take responsibility for their own actions?

      If you aren't aware, Microsoft does have the autoupdate feature that does the best job it can to protect your system. You can't reasonably expect them to be able to be 100% foolproof.

      The information is written in the manuals that come with the computer, it's not the manufacturer's fault if the user doesn't read it, or doesn't follow it.

      If the manual says oil changes at 5000 km intervals, and the driver ignores it, can the car maker be held responsible?

      --
      Live forever, or die trying.
    96. Re:Advice To The Netlorn by chris_mahan · · Score: 1

      1. They still might need it for the odd site.

      2. Done

      3. Done. No local email.

      4. Dialup only

      5. same as 4

      6. why do you need that if you use firefox and webmail?

      7. I am not driving 25 minutes to their house to install software.

      --

      "Piter, too, is dead."

    97. Re:Advice To The Netlorn by Shadow99_1 · · Score: 1

      Well first most people I seem to encounter (aka the average user) don't want and generally have no idea where to find software online... Heck I'm normally the first time most of them hear about programs like Firefox or Open Office... & Some flat out distrust them because they are from the net...

      Now since you want to argue about common people being better off using a Mac and then using yourself as the common man example here is a real world example for you:

      Sold a Palm Tungsten T3 to a customer about 4 months ago (last one of those we carried btw since Palm moved to the T5), well they used a G4 Mac runnign OS X and since last I knew their was software for linking to a Mac and people like yourself who always claim you never have any problems... So I told them they should be fine... Well not even a week later they came back claiming zero success using their new PDA, and to top it off they supposedly called Palm and were told by them that their was no way to use the PDA with a Mac...

      Gee that is such great compatability... I could go on with examples from whenever I still see people using Macs try to use general purpose external devices, but I doubt you'd listen anyways... Oh & after I spent a few years fixing Macs (which do indeed break just as often as PC's if not more so), I get feed up with them and their stinginess with parts and won't touch another... The atitude of the average Mac user and the stories I still hear keep me from regretting it...

      --
      we are all invisible unless we choose otherwise
    98. Re:Advice To The Netlorn by fm6 · · Score: 1
      Using Firefox is a good idea, but I question your other measures. Outlook is a weak link because it uses Internet Explorer to render rich text, and because of its own security issues. Isolating your LAN from the public Internet is an important (nay, necessary) security measure, but you shouldn't fool yourself that it does much to protect you from viruses or spyware.

      Security is an active process, not something you buy at CompUSA. You need to educate your users, actively scan your systems, and keep yourself up to date about new kinds of threats. Hiding behind a firewall and telling yourself you're safe is a recipe for disaster.

  3. I have reduced the usage of sites that are... by kamesh · · Score: 1

    infested with pop ups and are known for spyware

    1. Re:I have reduced the usage of sites that are... by tmhsiao · · Score: 3, Funny

      So, what you're saying is that you've stopped looking at porn?

      --
      "My God...It's full of ads!" -Fry, about the Internet, Futurama
    2. Re:I have reduced the usage of sites that are... by xmas2003 · · Score: 2, Interesting
      Yea ... except ironically, when I clicked on that LA Times link in the article, Firefox said it blocked 2 popups. Another example is the New York Times where I counted no less than 7 cookies being sent - wonder what they are tracking and why?

      The whole "turn a spankin' brand new PC" onto the Internet and it's infected with tons of crap in a few weeks/months IS a real industry problem. There was a great /. article on spyware yesterday - more pressure needs to be brought to bear to the people feeding this industry. And while it's one thing to have banner ads that just "sit there", it seems that the mainstream folks could get by with less popups and cookie setting IMHO - the later especially can be used for nefarious tracking purposes.

      --
      Hulk SMASH Celiac Disease
    3. Re:I have reduced the usage of sites that are... by Tod+Hsals+5000 · · Score: 1

      I RTFA and... Firefox prevented this site from opening a pop-up window... Click here for options... Nice.

    4. Re:I have reduced the usage of sites that are... by XMyth · · Score: 1

      Cookies aren't always used for "tracking" anything. Though, they may very well be in that case. It's possible they're saving user preferences and other things in the cookies. 7 cookies on one site just means 7 different settings. They really could be anything, and I doube all 7 are used for tracking. A properly designed app would need only 1 for tracking.

    5. Re:I have reduced the usage of sites that are... by XMyth · · Score: 1

      Or started using empornium....

  4. bill by froggero1 · · Score: 4, Funny
    No one is immune. Microsoft Corp. Chairman Bill Gates discovered spyware on his personal machine not long ago.

    yeah we know, it's called internet explorer

    --
    ~/.sig: No such file or directory
  5. Great. by kngthdn · · Score: 1

    This is a bad thing?

    I can feel the Internet's collective IQ rising...

    1. Re:Great. by Jonathan · · Score: 2, Interesting


      This is a bad thing?

      I can feel the Internet's collective IQ rising...

      I see your point in that, having first used the Internet/Usenet in 1990, I sometimes miss the level of discussion then. On the other hand, it *was* pretty narrow -- with just geeks and professors online, science, math, and science-fiction were the dominant subjects. I mean, did anyone use the Internet to talk about weird stuff like the influence of Mexican music on Yugoslavian culture back then?

    2. Re:Great. by Mantorp · · Score: 1

      and AOL's revenues declining...

    3. Re:Great. by ShallowThroat · · Score: 2, Funny

      nope, it's a good thing. Less dumb users who can't handle spy/ad-ware or spam -> greater security for everyone else.

      --
      The "Insert Quote Here" line is almost as predictable as inserting an actual quote.
    4. Re:Great. by arexu · · Score: 1

      Yes, they did. But a lot fewer did it.

      --
      I'd love to help you out -- which way did you come in?
    5. Re:Great. by Rude+Turnip · · Score: 2, Funny

      Hmm...that link finally explains why all of my mom's audio tapes from Yugoslavia sound like Mexican music. Thanks :-)

  6. Microsoft Antispyware by Core-Dump · · Score: 2, Informative

    For the last 2 weeks i've been trying MS Antispyware
    http://www.microsoft.com/downloads/de tails.aspx?Fa milyID=321cd7a2-6a57-4c57-a8bd-dbf62eda9671&displa ylang=en&Hash=5BMW635

    And i must say, it works easyer then ad-aware or Spybot. And works BETTER then ad-aware and spybot..

    Just a thought..

    --
    What would you do without a monitor? Sit and look stupid behind a keyboard and a mouse
    1. Re:Microsoft Antispyware by Sefert · · Score: 2, Informative

      Yes, I've been using it too, and I must say I'm VERY impressed. Especially useful is it's ability to allow you to easily identify running processes and their known function. (And stop them from loading in the future with a click). However, as a caution, I find it is far worse for removing memory resident spyware than ad-aware. It found, but could not remove, some spyware in my tests. As an aside, it also pooched my Kazaa Lite by removing the registry entries. :P

    2. Re:Microsoft Antispyware by KenBot_314 · · Score: 1

      regarding your aside, I am curious... When I ran the MS Anitsypware prog, it detected kazaa and I told it to ignore. It did not mess up my installation, are you saying that it messed up kazaa even tho you told it to ignore, or that you forgot to tell the prog to ignore kazaa?

      just curious

    3. Re:Microsoft Antispyware by Sefert · · Score: 1

      I was actually curious what impact it would have, so I deliberately told it to blow away the registry entries.

    4. Re:Microsoft Antispyware by Sefert · · Score: 1

      More to the point, I was curious what it would blow away, as Kazaa Lite doesn't have spyware. Not that I was aware, anyway.

    5. Re:Microsoft Antispyware by FireFury03 · · Score: 1

      For the last 2 weeks i've been trying MS Antispyware

      Do you not find it worrying that the vendor of Windows (MS) is sticking band-aids over their security holes with an anti spyware program instead of actually fixing the holes that let it in in the first place?

    6. Re:Microsoft Antispyware by Reignking · · Score: 1

      What? A pro-MS message not rated "Troll"? :)

      --
      One man's Funny is another man's Offtopic.
    7. Re:Microsoft Antispyware by westlake · · Score: 1
      Do you not find it worrying that the vendor of Windows (MS) is sticking band-aids over their security holes with an anti spyware program instead of actually fixing the holes that let it in in the first place?

      It is as much about psychology, the art of the con, how cleverly you bait the trap, as it is about the technology of a particular O/S. So long as a user can install an executable, there will always be a way in.

    8. Re:Microsoft Antispyware by FireFury03 · · Score: 1

      It is as much about psychology, the art of the con, how cleverly you bait the trap, as it is about the technology of a particular O/S. So long as a user can install an executable, there will always be a way in.

      This is true. However, a large proportion of Windows spyware is installed through security holes, and this is where education can't help (short of educating people not to use such broken software).

      I think The Register got it spot on - MS are selling a toaster that will frequently catch fire (with a licence agreement that makes sure they're not held responsible) and then giving you a free fire extinguisher to stop your house burning to the ground when it does.

      Why does MS get away with it, whereas anyone actually selling a toaster that frequently bursts into flames would be sued into the ground?

    9. Re:Microsoft Antispyware by KenBot_314 · · Score: 1

      Interesting... I guess the good folks at microsoft didn't feel like trying to nail down all the spyware associated with Kazaa and decided to just remove the whole program instead... I bet that pisses off Sharman Networks!

  7. I can't believe I'm going to say it.. by Anonymous Coward · · Score: 1, Insightful
    But if it's that bad... just get a Mac and be done with it.

    Disclaimer: I don't use Macs.

  8. Yes by Anonymous Coward · · Score: 3, Insightful
    Get a mac.

    You don't have an excuse now. Get the minimac. It will suffice for many people (sure, _some_ people just have to have those silly apps that only work in windows, for them, the future is not so bright).

    The choice is obvious.

    1. Re:Yes by athakur999 · · Score: 2, Insightful

      How exactly will a Mac keep spam away from you?

      Besides, if everyone followed your advice and got a Mac, Apple's desktop market share would go up. If Macs had a significant market share on the desktop, you can be damn sure spyware makers will start writing little presents for you guys too ;)

      --
      "People that quote themselves in their signatures bother me" - athakur999
    2. Re:Yes by CrackedButter · · Score: 1

      For a program to install on a mac, its needs your password. A user would notice the installation and remove it

    3. Re:Yes by athakur999 · · Score: 1

      If you're installing a program that includes spyware, how would the OS know it's actually two seperate programs and prompt you twice (once for the real program and once for the spyware)?

      --
      "People that quote themselves in their signatures bother me" - athakur999
    4. Re:Yes by CrackedButter · · Score: 1

      Now there's a problem... Then again, you could lock the OS down tighter than what you can do in XP and prevent undesired traffic from leaving.

    5. Re:Yes by athakur999 · · Score: 1
      The blurb on Apple's page about their built in firewall says nothing about blocking OUTGOING connections, which is a bigger worry than inbound connections as far as spyware is concerned:

      The Mac OS X personal firewall protects your computer from unauthorized access by monitoring all incoming network traffic. When you enable the personal firewall in Mac OS X, all inbound connections are denied except for those that you explicitly permit. The personal firewall is based on ipfw, a technology that has stood up to years of real-world use in protecting the most mission-critical UNIX computers on the Internet. The personal firewall is integrated in the Sharing preference pane, with simple on/off checkboxes to enable protection. In addition, it can be customized for additional communication services, IRC, Gnutella, or other user-definable services.


      Now, I'm sure it's possible to tweak things manually to add that in, but at this point we're really getting away from Macs being a spyware proof system out of the box.
      --
      "People that quote themselves in their signatures bother me" - athakur999
    6. Re:Yes by CrackedButter · · Score: 1

      hmmm lets hope they cannot be bothered re-compiling for the PPC platform then! :)

    7. Re:Yes by arminw · · Score: 1

      ...If you're installing a program that includes spyware, how would the OS know...

      It would not know, but unlike Windows, Mac programs can be gotten rid of easily by just dragging them into the trash. End of spyware. Also, there is no registry corruption possible to screw up the whole computer.

      --
      All theory is gray
    8. Re:Yes by athakur999 · · Score: 1

      And you really think spyware writers would make it easy for you to uninstall their junk by putting all their files in one convenient, clearly named folder?

      Anyway, the point isn't whether spyware can be removed easily or not, it's whether or not Macs are the cure for spyware which they clearly aren't. If you have the ability to install software on a computer, you have the ability to install spyware.

      I don't understand why Mac and Linux users think they're so immune to spyware. It'd wouldn't be difficult at all to have an installation program for something add something in your .profile, etc. file that'd run something in the background to FTP a list of websites you've visited somewhere. Or install a spyware extension in your Mozilla profile. Or change your Mozilla home page, etc.

      Sure, a Linux literate person would immediately know where the begin looking to get rid of these things, but those aren't the kind of users we need to worry about. It's your 70 year old grandmother who has a Windows installation choke full of spyware so you decide to do her a favor and install Linux instead. The only thing keeping her safe for now is that spyware writers just don't care about Linux.

      --
      "People that quote themselves in their signatures bother me" - athakur999
    9. Re:Yes by arminw · · Score: 1

      ...the cure for spyware ...

      Is not to allow unsavy users to run as an admin. Then they have to forego installing all that crap until they can get someone with admin privs to do it. Macs that I have set up for family and friends are set up such that every day users do not know or are not allowed to use the admin password. If they need to make a change, they call me and I do it. That way they cannot install crap I have not looked at first and they appreciate the fact that they have someone who helps keep their computer safe. They do have the password, but are told that their free computer support from me ceases the minute they use the password to install ANYTHING! So far this has worked marvelously well!

      --
      All theory is gray
  9. Simple by Anonymous Coward · · Score: 2, Informative
  10. Here's one by Anonymous Coward · · Score: 1, Informative
    1. Re:Here's one by harrkev · · Score: 2, Interesting

      Firefox would help, but is not completely foolproof. There are still exploits for Firefox, and this would not help with downloadable stuff.

      Perhaps the best solution for those people who just don't (or can't) learn to protect themselves is to hand them Knoppix.

      Pull the plug on the network while in Windows. If you want to surf then insert Knoppix, reboot, and plug the cable back in. Safe, secure browsing. And if you DO get compromised, security is one reboot away. This still does not stop Spam, though. And with Knoppix, web-based e-mail is probably the easiest.

      --
      "-1 Troll" is the apparently the same as "-1 I disagree with you."
  11. Can you blame him? by Nosf3ratu · · Score: 2, Informative
    Without beind educated on the most simpe of security measures how can these types of users be expected to do anything but throw their collective arms up in frustration?

    The internet experience doesn't have to be this way, but when the powers that be (Microsoft, mostly) sit on their laurels and allow the situation to degenerate, what hope is there?

    --
    The old Lie: Dulce et decorum est Pro patria mori
    1. Re:Can you blame him? by soft_guy · · Score: 1

      Actually, I have had some visibility into Microsoft's anti-spam projects. I had an anti-spam technology that my business partner was pitching to them to fund.

      They actually have a lot of really good people working hard on the problem. The reason why they are not having more success is because they don't want to find a solution that stops Spam, they want to find a solution that stops Spam AND locks you into Microsoft proprietary technology.

      My stuff would stop spam, but had a couple of downsides: requre everyone to change email clients, require existing vendors to rewrite email clients, would require millions to develop, and would not allow any vendor to lock you into a proprietary format, therefore there is no way to make vast profits.

      Plus, by annoucing that Microsoft would solve Spam (Bill G. did that), it makes it really hard to get outside funding because people don't want to compete with Microsoft.

      --
      Avoid Missing Ball for High Score
    2. Re:Can you blame him? by ocbwilg · · Score: 1

      I think it is partly education that is the solution, especially since the problem is obviously ignorance.

      If someone walked up to you on the street and asked for your home address, or any other piece of personally identifying information, would you give it to them? What if they offered to show you a pretty picture, or give you a pretty picture in exchange for the information? Probably not. You'd probably wonder why they would be wasting money giving things away for free, and what on earth they would want your personal information for. But on the net people do this without thinking. Some people may say it's because people feel safe sitting at their computer in their own home, but not on the street. I say it's because people just don't think. Because the sad fact is that there are people out there who would give you their name, address, and SSN if you walked up to them on the street and asked for it.

      If you buy a car, you know that there are some things that need to be done with it from a maintenance standpoint. You know that you need to add fuel and washer fluid occasionally, change the oil, check the tire pressures, etc. When people buy a computer they think that it's like a TV or radio and that nothing needs to be done to maintain it. People need to understand that a PC is more like a car than a TV, and it does need to be maintained.

      People who sign up for broadband access think that they're getting the equivalent of cable TV for the PC. But they don't realize that they're not getting static content like on TV, and that their ISP doesn't control the information that is provided to them. And to a certain extent, it IS the ISP's fault. When they advertise broadband internet connections they spend all their time talking about all of the benefits it can provide, and any possible negatives are mentioned in a three line disclaimer at the bottom of the last page of the installers paperwork. If ISPs did a better job of preparing customers for what the internet truly is then we wouldn't have nearly as many problems. But then the ISPs probably wouldn't be making nearly as much money, either.

      I guess my biggest beef is that it doens't have to be this way. I've been using PCs since the early 80s. I was actively involved in BBSes, then the Internet, and was one of the first people in my area to get broadband. I spend several hours a day of my free time online. In all my years I have never had a single spyware infiltration, and I only had a virus infection once (when a roommate used my PC to work on a file that he brought home from work). At work I use the same hardware and software as my corworkers, and while I've never had a virus or spyware infection at work I've had to clean up quite a few on other people's PCs. I don't consider myself super paranoid, and I don't think that I have been especially lucky. I just think before I click. Apparently most people don't.

  12. Firefox and Thunderbird. by khasim · · Score: 2, Insightful

    Easy to install, easy to use and they handle almost all of the problems that end users will run into.

    1. Re:Firefox and Thunderbird. by AgntOrnge · · Score: 1

      In a perfect world maybe. No solution is that wasy.

  13. Buy a mac by grendel's+mom · · Score: 3, Insightful

    1. Buy a mac or other non-windows machine
    2. Use a browser with pop-up and ad blocking capablility.
    3.
    4. Profit from the wealth of information on the web.

    1. Re:Buy a mac by ichimunki · · Score: 2

      Why not just install Firefox and Thunderbird on your Windows machine? That should help quite a bit with respect to spyware via the browser and spam via the mailbox. Best of all, they're free (in both senses of the word).

      --
      I do not have a signature
    2. Re:Buy a mac by catscan2000 · · Score: 1

      Because of new attack vectors such as WMA.

      Also, many malicious EXEs out there can be downloaded by users and then run after saving them to the desktop, which isn't nearly as sneaky as exploiting IE and Outlook [Express] holes, but is still a reality. Such things include screen savers, internet "optimizers," and other junk. Of course, such things could be readily downloadable for Mac and Linux, though implementations of new security models such as capabilities and such can help protect against those to an extent. At least the default security model in Mac and Linux prevents typical users from fscking up their systems (and I don't mean the filesystem check). (I know, I know, Windows XP/2000/NT can be secured to the same level, but then core programs such as even IE may have problems, not to mention many business-critical third-party applications).

    3. Re:Buy a mac by FireFury03 · · Score: 1

      Why not just install Firefox and Thunderbird on your Windows machine?

      Great until some website fires up a windows media file in media player, whcih promptly downloads a load of spyware through the IE engine. :)

    4. Re:Buy a mac by ichimunki · · Score: 1

      One step at a time. Telling people to buy a Mac when they already own a computer seems a bit drastic. But if we can show them some free software that makes them happier, then maybe they'll eventually be willing to consider installing GNU/Linux on the hardware they already own. That, to me, would be much better than them helping line Steve Jobs' pockets.

      --
      I do not have a signature
    5. Re:Buy a mac by www.sharkdefense.com · · Score: 1

      People would rather spend $499 on a new dell with XP for email, internet and printing out their digital photos than buy a MAC with OS X. Why? Because its the norm and they haven't learned yet. Now there's a $499 mac...just supply VGA monitor, USB keyboard and mouse. To have one's machine be vulnerable right out of the box without applying 47 new security patches regularly is unacceptable. Hopefully the industry and users will realize this and more people will use OSX and not have to worry about it all anymore.

      Firebird, Netscape, and avoid IE and Ms products when you can.

      Need to run some Windows software? Run it under Virtual PC in an OSX Window. Its slower, but it beats ruining your machine with viruses, spyware and the like.

  14. What about the opposite? by masonbrown · · Score: 4, Informative

    It's even worse when you encounter the opposite... Those who refuse to give up the Internet even though they've got hundreds of virii and spyware programs on their system.

    A couple of months ago, I went into my dry cleaner and they said they couldn't take credit cards that day. The reason? Their credit card system (PCs on the Internet) wasn't working because of a virus. I thought about giving them a lecture on keeping credit transactions off the public Internet, but knew it wouldn't do any good so just paid cash and left.....

    1. Re:What about the opposite? by WhatsAProGingrass · · Score: 1

      Your right. I can't believe how many people's computer I use that are just infested with spyware and virus'es. They just say "this computer is so slow, i should get an new one"..How can you go day to day using a slow slow computer when the fix is so easy?

      --
      Mark
    2. Re:What about the opposite? by drinksabit · · Score: 1

      I ran into a similar situation at my doggie day care. I was about to give the lady a credit card, when she started blurting out the problems she had with virus and spyware that became so bad that her PC stopped function. She was babbling on about what her repair person told her, as I put my card back into my wallet and retrieved cash to pay her, deciding then and there that cash would be my transaction media for small business from then on.

    3. Re:What about the opposite? by sponga · · Score: 1

      Well your local dry cleaner Wang Chung probably doesn't give a crap about anything, another thing why the hell does he have to have a cheap ass pc to do transactions over. I wouldn't be doing business there; tell him to talk to a credit card company and get a certified secure real CC transaction pad.

    4. Re:What about the opposite? by Billly+Gates · · Score: 2, Interesting

      I would be carefull not to ever give them your credit card.

      Alot of worms install keyboard loggers.

      I would have politely lectured them and told them a worm/virus could cost them their business and lawsuits.

      if they must go on the net use a different pc but keep the credit card machine secure and used only for transactions.

      I use to work for Jason's Deli and while mapquest is used for the delivery drivers on the transaction POS so we knew where we were going, someone browsed an internet that installed a worm and shutdown the business.

      Today its firewalled and only www.mapquest.com will go through.

    5. Re:What about the opposite? by myov · · Score: 1

      Many companies use online credit card processing. It's faster (no dialup, just a quick authorization), and I often wonder why the terminals don't have rj45 jacks on them (I've seen cc processing done over wireless terminals on the mobile data networks, so it's not as though it's a security risk)

      In many cases, the credit card companies will take the liability. Most will take liability for online purchases, so how is this different? (especially when it's also the merchant terminal). That's their end, not yours.

      --
      I use Macs to up my productivity, so up yours Microsoft!
  15. The missing by ThePatrioticFuck · · Score: 1

    There's probably quite a few... but since they're no longer on the 'Net, they can't tell us :)

  16. TROLL ALERT! TROLL ALERT! by Tibor+the+Hun · · Score: 1

    OK, I'll bite.
    Seriously, who comes and asks /. how to deal with spyware?

    And why do the "editors" let crap like this trickle in?

    I like a good MS bashing as much as the next guy, but this is too easy. (It's no secret that I'm a Mac and FireFox fanboi.)

    --
    If you don't know what AltaVista is (was), get off my lawn.
    1. Re:TROLL ALERT! TROLL ALERT! by ack154 · · Score: 2, Insightful

      Last I checked this wasn't actually an "Ask Slashdot" article, it was just a post about other people giving up on the internet. The end questions were merely a poll of ideas.

      Now if this were "hey slashdot, I have spyware, how to you guys remove it? lol kthxbye!!!11!!" Then I would see your valid troll point. Otherwise, you just did not RTFA.

  17. Why in my day . . . by galonso · · Score: 2, Funny

    Why in my day we used to use telnet to get to iscabbs.

    We didn't have any of this fancy spam or spyware of which you speak. If we wanted spam, we had to log off, go outside, and walk to the 7-11 in three feet of snow, uphill, both ways.

    *grumbles*

    --
    -[joke removed for your safety]-
    1. Re:Why in my day . . . by bwcarty · · Score: 1

      iScabbs....is that something Apple put out to cover iSores?

    2. Re:Why in my day . . . by Auraveda · · Score: 1

      I wasted a lot of time in college on iscabbs, and I didn't even go to Iowa state.

    3. Re:Why in my day . . . by galonso · · Score: 1

      Nor did I:)

      ISCABBS = Iowa Student Computer Association Bulletin Board System

      I _still_ know folks I met on that board.

      --
      -[joke removed for your safety]-
  18. I am getting tired.... by Anonymous Coward · · Score: 2, Insightful

    I am not giving up as a user, but yesterday I have announced the closing of my hosting services (that I run as a side business) because I am tired of being trying to be hacked, and people exploiting scripts on the server, and running worms, and trying to DoS my server, and trying to flood other servers... I have way better things to do with my life than trying to protect my little server from punks out there...

  19. Now this is a setup of a question. by TellarHK · · Score: 5, Insightful

    What's the answer? Well, you could have pushed Linux until you said non-technical. Otherwise this thread could pretty much just be an ad for the Apple Mac Mini or even the iMac G5.

    No, I won't add links to those. They're everywhere this week. And yes, I want one. Either one.

    1. Re:Now this is a setup of a question. by SomeoneGotMyNick · · Score: 4, Insightful

      Well, you could have pushed Linux until you said non-technical

      Have you installed Mandrake 10.1 lateley? I've been upgrading Linux in increments over the years and it wasn't till recently that I tried a full fresh install. Mandrake 10.1 did a wonderful job of installing everything needed for Internet access, printers, useable office software, multimedia, games, etc. during the installation process. Install recommended items, reboot, get online. Easy as pie. I was VERY IMPRESSED at the final result. So was my neighbor. After playing with a dual boot Mandrake 10.1 with XP for about a week, she's ready to pull the XP drive and give it to her husband for his PC. Mandrake gives her everything she needs to do for home and online. She even downloaded the latest Wine and started getting her Windows only software installed seamlessly.

    2. Re:Now this is a setup of a question. by bbtom · · Score: 1

      Linux has been, for me, the most non-technical operating system to install. I put together a computer recently, and have two hard drives. One I put Mandrake Linux 10.1 on, and on the other I am still trying to install MSFT Windows XP. Having downloaded the ISO's, it took me about an hour or so to set up Linux. Admittedly, I had a crap wifi card, and it took me a day or so to install that. But the system was useable (other than for 3D graphics) by the end of 48 hours.

      I have been trying to install XP and have been getting nowhere. XP is as complicated as Linux, but isn't so easy to hack around with and fix problems with.

      I've also used a Mac (typing this comment on an iBook as XP (slowly and unceremoniously) installs on my PC), and have found Mandrake 10.1 to be as easy to install as OS X.

      --
      catch (HumourFailureException e) { e.user.send("You, sir, are a humourless idiot."); }
    3. Re:Now this is a setup of a question. by KirkH · · Score: 1

      So you:

      a) downloaded ISOs
      b) couldn't get wifi working for a bit
      c) couldn't get 3d graphics working
      d) got your system usable (sans #3) after 48 hours

      And you call that easy and non-technical? As easy as OS X which will have your wifi and 3d and everything else working in much less than 48 hours?

    4. Re:Now this is a setup of a question. by NardofDoom · · Score: 1
      Well, you could have pushed Linux until you said non-technical.

      1. Push Linux
      2. Charge for installation and support
      3. Profit!!!

      --
      You have two hands and one brain, so always code twice as much as you think!
    5. Re:Now this is a setup of a question. by TellarHK · · Score: 1

      The problem is that Linux gets more technical the more people want to try new things with it. What options are there on Linux for some of the things you can do with OS X? Find me suitable replacements for iPhoto, iMovie, iCal and iTunes and that'd just be a good start. Yes, there -are- some excellent packages out there, but none of them are as complete and as simple to use as what Apple offers.

      Now, if Apple would stop being litigous pricks and start being a bit more friendly about OS version pricing and backwards compatibility, I'd feel a lot less guilt. I like Apple products, I really do. But they're total cocks in several annoying ways.

    6. Re:Now this is a setup of a question. by RangerRick98 · · Score: 1

      I find it interesting that you can claim that OS X will get all his hardware working when you don't have any information on what exactly he's got.

      Oh wait, that's right...when you're running OS X you're also forced to use Apple's hardware, so obviously that'll be supported....

      --
      "You're older than you've ever been, and now you're even older."
    7. Re:Now this is a setup of a question. by Bastian · · Score: 2, Insightful

      Sorry, but Linux is still a big fat No. I am not even going to go into the reasons why; they are all glaringly obvious. Linux on the desktop is a great goal, and I am actively working on it and advocating it to the more computer-savvy people I know. But let's be realistic here - all the people I have convinced to try it out have had to call me for help with something once a day at first, dropping to once a week after a month, and the amount of help they need continues to drop logarithmically.

      The fact of the matter is, Linux won't be ready for the dekstop until the user has no need to know that the command line even exists, for any reason whatsoever. Nor will it be ready until the user has no need to know the name of their computer's package management system, for any reason whatsoever. Nor will it be ready until the user has no need to know wheter xxx frob is installed, or whether they are using devfs, or the difference between GNOME and KDE, or anything like that.

      And until we have one (and exactly one) "linux base install" that all popular distributions meet, and (assuming we don't want to just give up on one of the two major DE's) both GNOME and KDE resolve their differences and agree to use the same standard dialogs (or have their apps call the other's standard dialogs when on a system that uses the other one), and some major rethinking of the kind that went into producing NEXTSTEP and it's line happens to Linux, Linux will be nowhere near being ready for the desktop.

      Seriously, people. Get your heads out of the sand. Thinking that "better == good" is not going to get Linux onto the desktop any sooner; it's just going to retard its progress.

    8. Re:Now this is a setup of a question. by sstidhem · · Score: 1

      OK, Mandrake, Fedora and even Suse are pretty easy to set up. I agree. Very usable desktops with tons of important functionality. No question. Here's the showstopper: TurboTax (or TaxCut if you prefer that) With our W2's streaming in, how am I gonna do my taxes on a Linux box. They have Windows and Mac versions but not anything for Linux. Maybe in a few years, but not right now. ------------ "I don't make up the rules, I just play by them." Me

      --
      "I don't make up the rules, I just play by them." -- Me
    9. Re:Now this is a setup of a question. by srleffler · · Score: 2, Insightful

      If the community thinks the way you do, Linux will fail to ever overtake Windows. The vast majority of people need a computer that runs like an appliance: no need to understand the technical details of how it works in order to use it. If Linux cannot satisfy this need, Linux will not be a dominant desktop operating system.

    10. Re:Now this is a setup of a question. by SomeoneGotMyNick · · Score: 1

      hrblock.com

      You got a web browser, right?

      I've never had problems doing my taxes online. I don't even need to install yearly updates.

    11. Re:Now this is a setup of a question. by Bastian · · Score: 1

      Two options:

      1. Dumb linux down so people who don't want to learn the details of how computing works (a.k.a. almost everybody) are going to feel comfortable switching.

      2. Keep linux the way it is, keep OSS in its niche, and leave the future of computing in the hands of Microsoft and Apple.

      (Note that it is perfectly reasonable to have a consumer version of linux and geek version of linux. Apple has even succeeded in having both of them be the same thing.)

    12. Re:Now this is a setup of a question. by bcrowell · · Score: 1
      I recently gave my father a cheap PC, and he's installed Suse on it. He's a pretty technical guy (ham radio operator, likes to work on cars, ran CP/M starting in the 80's, then Windows). Suse has an excellent installer, but the thing is, it asks you questions, and you have to know the answers to the questions. He gave the wrong answer to one of the network setup questions, and therefore was unable to use his modem. He spent a couple of weeks calling me, asking other people, calling his ISP, and was eventually able to get it fixed, but I think most people would have given up long before that.

      Installing an operating system is not easy. It's not realistic to expect any significant percentage of the general public to solve their spyware/security problems by erasing Windows off their hard disk and installing Linux.

      The only operating system I know of that's easy for a newbie to install from CD is MacOS X, and Apple has the advantage of having control over the hardware. That's not a luxury that exists in the PC world.

      It's a different story if you buy a PC with Linux preinstalled, but that isn't an option for someone who already has a PC with a spyware/virus problem.

    13. Re:Now this is a setup of a question. by Senjutsu · · Score: 1

      Have you installed Mandrake 10.1 lateley?

      Yes. It apparently thought my PC speaker was a soundcard, or some such, and proceeded to pipe high pitched screeching through it nonstop. I've been using Linux for years, and I couldn't figure out what the fuck was wrong with it, so I wiped it and when back to gentoo.

      Other than that, it looked OK, but like all Linux desktop solutions thus far it comes off as very amateurish and incomplete in the face of truly mom-friendly offerings like Mac OS X.

    14. Re:Now this is a setup of a question. by SomeoneGotMyNick · · Score: 1

      Lets make sure we compare apples to apples here. Or should I say oranges to oranges. I admit, Mac OS X is an easy, formidable operating system. But you need to BUY EXPENSIVE HARDWARE to make the switch from Windows. However, Linux is a great way to shed the problems with Windows if you still want to use your existing hardware. I'd recommend spending $50 on a Dummies book on switching to Linux than $500 on a new Mac, just to avoid windows. And believe me, the Mom-type person will also spend an additional $50 on a book to learn how to use their new Mac.

      Then again, if you're the type of person that would, say, buy a new car just because the tires on your existing car give you problems, then go ahead and throw away perfectly good x86 hardware to buy a Mac.

  20. Related article on The Register by sczimme · · Score: 1


    Clicky

    El Reg mentions the LA Times article as a "must-read feature".

    --
    I want to drag this out as long as possible. Bring me my protractor.
  21. Like they said... by krautcanman · · Score: 2, Informative

    get a mac! Popup blockers work just the same. There's pretty much no such thing as spyware or virii.

  22. Personally, by Shadow+Wrought · · Score: 1

    I stopped usign the internet years ago. Now I only use this new invention called the World Wide Web. Oh yeah, and I use e-mail, too. But as long as I avoid that nasty internet thingy, I know I'll be OK...

    --
    If brevity is the soul of wit, then how does one explain Twitter?
  23. Slashdotters? by Dragoon412 · · Score: 1

    I can see your average user getting pretty bent out of shape over spam and spyware. But your average Slashdotter is probably aware of the tools that can be used to combat these things. Yes, they're both annoying, but they can be minimized to the point of being trivial.

    What has me ready to give up on the internet is that you can't play a single fucking multiplayer game anywhere without being inundated by a bunch of hostile, barely-literate smacktards.

    1. Re:Slashdotters? by FreshlyShornBalls · · Score: 1

      I notice no one has suggested you buy a Mac to cure THIS ill, so I'll do it. I heard Apple is secretly developing a headless AND smacktardless box.....

      --
      This space intentionally left blank.
    2. Re:Slashdotters? by djsmiley · · Score: 1

      fraid u can, its called q3, use a mod called 3wave, come play on jolt servers.

      I've played on it for YEARS, my bro started a few months ago, all hes had is two people call him "Noob". Thats IT.

      However, if you ask him about possitive comments you will hear streams of how hes had people remarking on good shots hes pulled off and how they have noticed him improve. Plus some have even offered to help train him up.

      hes very happy in his new little world, strangly enough this is all rnning on windows... guess i know the lock down procedures....

      --
      - http://www.milkme.co.uk
  24. Advice For Users by American+AC+in+Paris · · Score: 5, Insightful
    Any advice for frustrated users, especially non-technical users?

    For the first time in ages, I can say this with a perfectly straight face and without reservation:

    Get a Mac.

    They're affordable, they're stable, they're powerful, they're easy-to-use, they're resilient against infection, they come with excellent software, there are some great games available, and yes, Virginia, they'll even work with your multi-button mouse.

    For the basic user, what else is there?

    --

    Obliteracy: Words with explosions

    1. Re:Advice For Users by Fatchap · · Score: 2, Insightful

      1. My parents both use Windows PCs at work. they work for large companies that are not going to transition from Windows to Linux or Macs.

      2. My parents get confused if I alter a toolbar on their home PC when I am working on it. They think it is broken if it does not look exectly like the one they use at work.

      3. They do not want to learn how to use a PC. They still can't program the video player, they have no DVD player, they think CDs are some sort of voodoo.

      How would /.ers suggest that I wish a perfectly straight face suggest they use a Mac or Linux? Not gonna float people.

      --
      The only reason some people get lost in thought is because it's unfamiliar territory.
    2. Re:Advice For Users by American+AC+in+Paris · · Score: 2, Informative
      That won't help prevent Spam. A Mac only solves half of the problem.

      ...unless you're a poor schmoe who gets thousands upon thousands of pieces of spam a day, getting a Mac will solve this problem. Mail.app has a very straightforward, very effective, user-trained junk mail filter. Furthermore, it won't perpetuate virus-generated spam.

      It doesn't stop spam from coming in, but it does solve the problem for your average user.

      --

      Obliteracy: Words with explosions

    3. Re:Advice For Users by ticklemeozmo · · Score: 1

      Any advice for frustrated users, especially non-technical users?

      Call me insensitive, but I'd say "thanks for stopping by"!

      Millions of people give up on the internet, means millions of people without a need for computer, means millions of unsold Microsoft Windows PCs.

      I am by no means a fanboi for either side, however, these are the people that are the problem. The unpatched masses which propogate the viruses that make me work overtime without pay making sure Norton upgraded everyone in the organization at 2am when an outbreak occurs. These are the millions of people that are zombies on the internet sending out spam which clogs up my mail server (currently my organization receives mail at a 93% spam rate) on weekends getting me paged while I'm out.

      Good riddens, bad rubbish.

      --
      When modding "Informative", please make sure it both has a source and IS actually informative.
    4. Re:Advice For Users by Neo's+Nemesis · · Score: 2, Interesting

      you should understand that just because the Mac has least market peneteration, people and companies just don't care to make Spyware for it. Nobody wants to work on something that'll give them the computer usage statistics of just a few percent of user among the billions of those out there.

    5. Re:Advice For Users by olafva · · Score: 1

      Are you unaware of the Mac Mail Junk facility?

      The combination of ISP (Cox.net spam detecetor) and Mac Junk
      facility leaves Mac users with virually NO SPAM. Also, turning
      on "Block Popups" in the Mac Safari Browser make annoying Popups and Spam a thing of the past.

      --
      What's past is NOT ALWAYS prologue for the future!
    6. Re:Advice For Users by illwill · · Score: 1

      Yes... Security by Obscurity! /me looks for his darwin cd....

    7. Re:Advice For Users by adrew · · Score: 1

      My sister just went off to college and needed a laptop. I told her that I'd buy one for her, under one condition: it would be an Mac. Initially she was a bit hesitant, having only used Windows PCs her whole life. But I'm 1000 miles away and didn't want to have to deal with spyware/adware/virus/trojan/Windows problems over the phone.

      There was a short learning curve (about a week) while got used to it, but now she loves it. There have been no problems in six months. Like me, she now gets frustrated when she has to use a PC. It's funny. The day it arrived, she sounded like an Apple commercial. Her exact words were, "I was on the internet in one click!"

      We just got my mom a new Dell, but only because the MiniMac wasn't available at the time....boo hiss.

    8. Re:Advice For Users by LWATCDR · · Score: 2, Informative

      If not a Mac.
      1. Get a Gmail account and use that with Thunderbird for email.
      2. Get Firefox,
      3. If on broadband get a router/switch/firewall appliance and keep it updated.

      Finaly Knoppix will let you surf the web without much worry about spyware and or virus attack. Might take a techie set it up the first time but after that.

      And yes Linux is an option even for a non-techie. It might take a techie to set it up but once setup it can be very useful and easy to keep working.

      Fedora with Yum setup with a cron job to do updates over a broadband connection could be just the ticket for some people.
      Now if you could run turbotax under wine :)

      Or get a Mac

      --
      See my blog http://ilovecookes.blogspot.com/ for light hearted technical information.
    9. Re:Advice For Users by sevinkey · · Score: 1

      I pay for the Yahoo pop3 access, and using it with Mail.app I don't get any spam, and I give out my email address like crazy.

    10. Re:Advice For Users by Fatchap · · Score: 1

      Good for her, I wish you were my brother!!

      Again she has probably grown up with technology unlike the ludittes I am blessed with!

      --
      The only reason some people get lost in thought is because it's unfamiliar territory.
    11. Re:Advice For Users by olafva · · Score: 2, Insightful

      What you claim to understand is a common misconception. On Macs, NOTHING can be installed unbeknownst to the Mac OS/X user without the user explicity being informed and asked (in a pop-up menu) if he/she ewishes to install new software, in which case the user must enter the system password. You would have to be utterly stupid to install something you are unaware of. Nothing can be installed behind your back without entering the system password. requestion the system password. Thus, even if you click on an attachement, websitre or whatever on OS-X nothing bad will EVER happen on a Mac without the user intervening and explicity entering the system Password, no matter how many millions of virus writters try. Unfortunately,
      this is not the case with Windows. I read that someone posted a $25,0000 prize if someone could creat an OS-X virus but unfortunately in over a year there are none for the reason I sted above. The only way to get a virus on a moern Mac is to install
      Windows (VirtualPC) with the netwok open on a Mac in which case the 4 glaring Windows holes are open for virus wrtters. I try to avoid this as then you need to mess with Windows patches for viruses, which as you know quickly can drive one away from Windows PCs.

      --
      What's past is NOT ALWAYS prologue for the future!
    12. Re:Advice For Users by American+AC+in+Paris · · Score: 1
      you should understand that just because the Mac has least market peneteration, people and companies just don't care to make Spyware for it. Nobody wants to work on something that'll give them the computer usage statistics of just a few percent of user among the billions of those out there.

      What, you genuinely think I don't understand that part of Apple's advantage is that they're "under the radar" right now?

      True this may change, but for the here and now, OS X is indisputably better than Windows. Windows isn't going to get any better in this department; OS X may get worse over the course of several years.

      You've got a choice between a machine that will get mired in crap today and a machine that may eventually get mired in crap at some unspecified point in the future. Hell, Linux is in the same boat, as is any other operating system out there. Stick to the "low profile" argument you make and you're never going to have a reason to switch operating systems.

      --

      Obliteracy: Words with explosions

    13. Re:Advice For Users by Nice2Cats · · Score: 1
      I can only second that. In fact, in old age, I am increasingly loosing patience with Windows users bitching about their spyware and viruses -- unless you are at work (and then it isn't your problem, but your employers), it is your own bloody fault.

      And now, with the Mac Mini, you don't even have an excuse if you are clinically addicted to computer games: For the price of one of those high-end graphics cards you people keep buying, you can get a second computer just for your email and surfing needs. It will fit on the shelf between your StarCraft and Gunman boxes, and it won't make much noise, and it won't crash.

      For basic use, it Just Works.

    14. Re:Advice For Users by dougnaka · · Score: 1
      2. My parents get confused if I alter a toolbar on their home PC when I am working on it. They think it is broken if it does not look exectly like the one they use at work.

      THIS is the reason you should move them to the MAC! Since you or your partents CANNOT change how it looks! I've yet to see a MAC user with other than the exact default config. They all "love" the way it is so much they never want to change the skin/theme/layout/etc. How is that good? I change window managers monthly, always coming back to Enlightenment, but I rotate gnome/enlightenment/fluxbox/xfce/window maker/kde on a frequent basis, I couldn't live in the Windows world, but even much less so in the MAC world, where you have even less freedom.

      I've said this on /. countless times, and have yet to have anyone show me a different setup/theme/skin for the MAC that isn't just running X instead of Aqua.

      --
      My Linux Command of the Day site : LCOD
    15. Re:Advice For Users by ChuckleBug · · Score: 1

      you should understand that just because the Mac has least market peneteration, people and companies just don't care to make Spyware for it. Nobody wants to work on something that'll give them the computer usage statistics of just a few percent of user among the billions of those out there.

      This is only partially true. If it were, we'd see far more malware directed at UNIX/Linux/Other servers. That would hit a LOT of users. So Windows has lots of users AND its security model pretty much sucks, which combine to make it the target of choice for the enterprising computer vandal.

      OS X is fundamentally more secure than Windows. Now before I get flamed as a Jobs-fellating mac fanboi, note that I'm not saying OS X is perfect. Got it? Not perfect. Good. Better. Me like. But not perfect. Thanks for listening, and OS X is not perfect.

    16. Re:Advice For Users by mbbac · · Score: 1

      That's a myth. Market share isn't a problem for Apache.

      Plus, you're at least partially right. Without a homogeneous environment viruses spread much more slowly. Which automatically gives a bonus to devices with smaller market shares regardless of how vulnerable or impregnable they are.

      --

      mbbac

  25. Silly Apps? by mr.henry · · Score: 2, Insightful

    I guess you think AutoCAD and ArcGIS are "silly apps." I know Mac people like to use their computer to make a fashion statement, but some people use computers to do work.

    1. Re:Silly Apps? by American+AC+in+Paris · · Score: 4, Funny
      I guess you think AutoCAD and ArcGIS are "silly apps." I know Mac people like to use their computer to make a fashion statement, but some people use computers to do work.

      Well gosh, Apple should get right on that before they lose all those home users who simply want to send email, surf the web, and make industry-grade schematic diagrams of skyscrapers.

      --

      Obliteracy: Words with explosions

    2. Re:Silly Apps? by Dorothy+86 · · Score: 1

      Exactly. For me, Vectorworks just doesn't cut it. So until Autodesk releases CAD for the Mac again (maybe by the end of this year, I've read) I'm stuck using both systems. It's really frustrating... I'd love to be able to do my CAD work on my Powerbook... but no dice unless Audodesk is gracious enough to port again.

    3. Re:Silly Apps? by Chirs · · Score: 1

      What percentage of the public uses AutoCAD and ArcGIS *at home*? Be honest now.

      For the vast majority of people (most of whom only need web browser, email, office suite, maybe tax/financial software, some basic photo/video/audio manipulation), OS X will work just fine.

    4. Re:Silly Apps? by 99BottlesOfBeerInMyF · · Score: 1

      I guess you think AutoCAD and ArcGIS are "silly apps."

      I believe the author was imply that the apps are silly because they tie you to windows, which is a pretty horrible fate for some of us. Honestly, I use both platforms, and I use the mac when given the option because it does run better. Providing support for an application across a variety of platforms is a significant feature. I know some places where Windows is completely verboten for security reasons, and some of these places would probably be using ArcGIS with their satellite photography. Luckily there are good alternatives for the Mac to ArcGIS, (although not for AutoCAD that I know of).

      To summarize, yes, both of those apps are silly for only running on Windows.

    5. Re:Silly Apps? by tuba_dude · · Score: 1

      It was probably a joke. Even so, just keep your windows machine off the net as much as possible, and when you do need the net, use your firewall, don't run IE, and when you're done, scan for spyware. Far too much hassle to be reasonable, but, like you said, you're stuck with Windows because that's where your nessecary apps are.

      --
      "The government of the United States is not, in any sense, founded on the Christian religion."
    6. Re:Silly Apps? by avdp · · Score: 1

      "...but some people use computers to do work.

      Yes indeed, but that's not what we're talking about in this article/thread. We're talking about home users that are giving up on the whole internet thing because it causes them too many headaches.

    7. Re:Silly Apps? by soft_guy · · Score: 1

      There are plenty of CAD programs for the Mac.

      http://www.architosh.com/

      You can talk about a computer as a "fashion statement" all you want, but the only area of software where the PC actually has a real advantage over the Mac is games.

      --
      Avoid Missing Ball for High Score
    8. Re:Silly Apps? by garett_spencley · · Score: 2, Interesting

      Games.

      My wife wants to get a second computer for the living area (as I use our current computer mostly all the time for business etc.) and I'm trying to convince her to either get a Mac, Linux or if she *must* have Windows to keep it off the Internet.

      She won't budge mainly because of games. Our kids have a bunch of little kid games that only run on Windows .. and they also have a bunch of flash games that run on the Internet. Going either route (Mac/Linux or No Internet) means sacrificing one of the two.

      So it's not just as cut and dry as switching to Mac and forget your problems. There's always going to be some kind of sacrifice.

    9. Re:Silly Apps? by CrackedButter · · Score: 1

      Don't put your windows box on the net then instead, dual boot with linux to surf.

    10. Re:Silly Apps? by Yamarnez · · Score: 1

      Give them a new game: Give them a mac and tell them: Be creative, use our photo camera or video or whatever, and Build your own game. Teach them to think...

      --
      yamarnez
    11. Re:Silly Apps? by FireFury03 · · Score: 1

      For the vast majority of people (most of whom only need web browser, email, office suite, maybe tax/financial software, some basic photo/video/audio manipulation), OS X will work just fine.

      OS X suffers the same problems that prevent me from installing Linux on my dad's machine though: He wants to go to $random_shop, buy $random_software and install it - this is something he can't do in Linux (although there are probably (free) alternatives to the software he just bought, that takes more clue).

      There are basically 3 types of computer users:

      1. People who aren't very technical but know what they want to use a computer for and will keep using it for (more or less) that purpose.
      2. People who are really technical
      3. People who aren't that technical but want to play with random new toys on their computers.

      My mum falls into category 1 - she wants to word process, surf the web, do email, etc. There's no problem with me setting up Linux for her and she will be perfectly happy with it. It will let her do all the stuff she wants, she will never/rarely want to fiddle and install more software, and it will require not much maintenance once it's set up.

      I fall into category 2 - I want to do lots of cool stuff with my computer, and I am technical and well connected enough to (99% of the time) find some free software that runs under Linux to do what I want (and it's probably better than the expensive software to do the same thing under Windows).

      Unfortunately my dad falls into category 3 - he wants to do all the same stuff as my mum, but he also wants to mail order and install new versions of his Fritz chess software, Encyclopedia Britanica and various other things. I have read I could get Fritz to work under WINE, and he could use Wikipedia instead of his Britanica CD. However, I live 160 miles away from him so visiting to do the odd software configuration isn't just a quick walk down the road and he's on dialup which makes remote admin difficult. He isn't technical enough to do stuff like set up WINE, etc. And whilest I can do it for him when I visit, what happens when he wants to upgrade or install $random_other_software?

    12. Re:Silly Apps? by scottjpearson · · Score: 1

      This is pedantic, but virii is misspelled. It is viri. Latin replaces the singular suffix -us with -i. The -ii suffix comes from -ius. Slashdot needs a bit of Latin grammar every now and then... ;-)

    13. Re:Silly Apps? by arminw · · Score: 1

      ...I guess you think AutoCAD and ArcGIS are "silly apps."...

      Just unplug the PC these apps run on from the Internet and everything will be just fine. Then use the Mini for all the other Internet and media stuff. Get a KVM and put the Mini on top of your Windows box. Just think only $500 to be forever free from all malware.

      --
      All theory is gray
    14. Re:Silly Apps? by tinpan · · Score: 1

      Yes, Windows is much better at running the software that only runs on it, so only use Windows for that software.

      Likewise, OS X and linux are much better at safe network use, so use only these OSes for network access.

      Want to be safer and use apps that have not been ported from Windows to a safer OS? Here are the options.

      A). Keep your security knowledge up to date and do all of the things needed to secure Windows. This is OK for some people, but for most it's is a bad idea. Most people are don't want to become computer security experts and even if they did, would not be good at it.

      B). Pay or beg someone to do this for you and hope they do it right. This is the position most people are in at work and at home. Unfortunately, most of the people who are payed or begged to do this are obviously not doing a good job.

      C). Keep your Windows system for now and boot it when you need to use those apps, but keep it completely off of the net. Get an OS X box (or linux one if you don't want it to just work) and use that for all network access. Inform the creators of Windows-only apps that you want them to port the software and you are actively looking for replacements that run on the new system.

      Yes, OS X is not immune to spam, but it's default mail app's spam filtering is much better than Outlook on my PC. So much so that I find it painful to open mail on Windows. No, I do not want to take the time to make the Windows spam filtering better. I want to get work done.
      Yes, someday someone may make Spyware for OS X. I insist people put something like LittleSnitch on their OS X boxes in preperation for that day. Yes, Windows has such things, but they're much more complicated and I want to get work done.

      Yes, someday someone will make a virus for OS X. There are anti-virus applications you can install so you are ready. Yes, Windows has anti-virus software available, but I've seen hundreds of Windows systems fall to viruses and worms before the vendor has a def ready. No OS X box has fallen to malware, so I can get work done.

      Yes, OS X boxes should still have backups done because hardware sometimes fails. There are many backup solutions for OS X. Yes, Windows has backup systems, too. But this the only reliability factor OS X and Windows are even on.

    15. Re:Silly Apps? by pileated · · Score: 1

      Don't blame it on the users. Blame it on the software makers. They too will learn that concentrating on Windows software is exposing them to analogous risks to those the article talks about.

      Everyone has been coopted by the MS monopoly. So it's easier to just use IE. It's easier to just write software for Windows (though I know some ESRI products work on 'nix systems). But the current and continuing state of the computer world really will destroy that easiness and both casual users and software makers are going to have to seriously consider non-MS products.

      It's only a matter of time. I'm not promulgating it, just predicting it.

  26. byebye by Burl+Ives · · Score: 2, Funny

    ...don't let the door hit you on the ass on the way out.

    1. Re:byebye by SunPin · · Score: 1

      Agreed. Faster connection time for everyone else that has a clue on basic security. I don't want these people back. Let them use the library.

      --
      Laws are for people with no friends.
    2. Re:byebye by Leigh13 · · Score: 1

      "...because I don't want ass prints on my shiny new door!"

      --

      What I should have said was nothing.
  27. Healthy e-life instructions by Spy+der+Mann · · Score: 4, Informative

    Easy Instructions:
    a) Download Firefox.

    b) Download anti-spyware (ad-aware, Spybot)
    c) Get off the internet.
    d) Run the anti-spyware to make sure your machine is 100% virus and spyware free.
    e) Activate your winxp firewall.
    f) install Firefox.

    Ta-da! :)

    1. Re:Healthy e-life instructions by Eric604 · · Score: 1

      I assume most slashdotter know how to keep thier systems clean. Can you get these instructions to the non-tech people?

    2. Re:Healthy e-life instructions by phenomenologist · · Score: 1

      The problem with your solution is that it is hard for a non-technical user to keep up with their anti-spyware updates - additionally, sometimes anti-spyware can cause serious havoc to a system. Most people are not always on their computers 24/7 and only log on once they get off of work. Do you think it's realistic to ask someone to update and run anti-spyware right before they go to bed, and on every single night? And can you guarantee that the removal of spyware on a system will not cause certain programs to die forever? I've seen this happen a few times to people's systems and they had no choice but to reinstall because something messed up. And I don't see Firefox as being the universal solvent to fixing spyware issues - as with any browser out there, something's going to give eventually. Solutions? Maybe purchase a macmini and install firefox?

    3. Re:Healthy e-life instructions by MobyDisk · · Score: 1
      a) Download Firefox [getfirefox.com].
      b) Download anti-spyware (ad-aware, Spybot)
      c) Get off the internet.
      d) Run the anti-spyware to make sure your machine is 100% virus and spyware free.
      e) Activate your winxp firewall.
      f) install Firefox.
      Those a re not easy instructions. Any college student in need of a job can charge >=$30/hour to do exactly that. It takes hours to do. That alone makes it difficult. Despire your suggestion, the average computer user finds installing software complicated. The anti-spyware tools are very difficult to use. They don't understand what spyware really is, or what quarantining is. Half of the anti-spyware tools are really spyware. They can misdetect things. Installing ad-aware and spybot on one PC causes them to detect each other as spyware (not because they are evil, but because they see the signatures in the other product). Activating the WinXP firewall is also a complication. I've discovered that it really does no good, because all of the Spyware I've ever seen either 1) has a legitimate reason to connect out, like getting the weather, so people say "okay" to allow it. Or 2) Just uses IE for communication, so the firewall allows it. Sorry to sound negative, your suggestions are actually good and appropriate. But don't misconstrue that they are easy. If you think it is that easy then people wouldn't pay for the service.
    4. Re:Healthy e-life instructions by AgntOrnge · · Score: 1

      Even Firefox isin't safe. I recommend just following step c of your plan.

    5. Re:Healthy e-life instructions by Wiseleo · · Score: 1

      When reconfiguring automatic updates for my clients:

      Is this system turned off every night?

      If yes: set autoinstall/reboot at 12:10pm every weekday.

      Else

      set autoinstall/reboot at 3:23am every day

      "When you are out to lunch, the system will update itself and may reboot. Please save all your work before leaving to lunch. This measure will further help reduce your support calls to us."

      Enjoy :-)

      --
      Leonid S. Knyshov
      Find me on Quora :)
    6. Re:Healthy e-life instructions by YaRness · · Score: 1

      those aren't even complete instructions. to even have a chance you'd have to boot into safe mode and run all the scans. and then boot into normal mode and run them again. wash, rinse, repeat.

      any pc that's on broadband with no firewall will probably need some hand-cleaning of the registry to remove all the hooks and startup places that some malware gets into.

      my personal high this week on disinfecting PCs is about 600 items removed in ad-aware. not a world record by far, but damn people! aol users shouldn't be allowed to switch to broadband (only half-joking).

    7. Re:Healthy e-life instructions by dotslasher_sri · · Score: 1

      Even Ad-aware and Spubot S & D won't take care of all the spyware. Ever heard of coolwebsearch? The nastiest spyware. Ive been trying to take that off from my pc from a week without anyluck. While normal spywares can be deleted using adware and Spybot there are some spywares which are impossible to delete for normal users. Coolwebsearch even brings up popups while using Firefox :(

    8. Re:Healthy e-life instructions by mcrbids · · Score: 1

      W.I.N.D.O.W.S:
      Windows Is Not a Disk Operating Windowing System


      Given this thread, shouldn't that read:

      Windows Is Not a Dependable Online Windowing System?

      --
      I have no problem with your religion until you decide it's reason to deprive others of the truth.
    9. Re:Healthy e-life instructions by true_majik · · Score: 1
      my personal high this week on disinfecting PCs is about 600 items removed in ad-aware.

      My personal highest (well not on my own pc, but one I clieaned up) was 1,161. I even saved a screenshot (ImageShack - Free Image Hosting).

    10. Re:Healthy e-life instructions by Mesaeus · · Score: 1

      Did you check this program out ? CWShredder, now being developed by InterMute (the original author just couldn't keep up with the new CWS variants).

    11. Re:Healthy e-life instructions by Spoing · · Score: 1
      I'll add;

      Set cookies to be purged when closing Firefox.

      Use the built-in password manager to handle what persistant cookies are mainly useful for.

      --
      A firewall can not protect you from yourself. Turn off what you do not need. Do not use the firewall to do your work.
    12. Re:Healthy e-life instructions by dotslasher_sri · · Score: 1

      yes..i checked that. Bit its not able to take out coolwebsearch.. none of the DLL's its looking for are present in my computer. I am trying Hijack this now.. lemme see how this goes.

  28. oh for god's sake by macsox · · Score: 4, Insightful

    i know everyone is going to say this but two things immediately leap out at me.

    1) don't use windows, for chrissakes. how many people out there in the world don't know that there are alternatives? is it really that many? is apple's media saturation here in the bay area completely nonexistent anywhere else?

    2) the solution isn't legislation -- it's people making crappy products. if toyota made a car that constantly ran into trees, the solution wouldn't be banning trees, it would be making toyota make some good friggin' cars.

    lord stuff like this makes me pissy.

    1. Re:oh for god's sake by goofyspouse · · Score: 2, Insightful

      "is apple's media saturation here in the bay area completely nonexistent anywhere else?"

      Hmmm, lemme think on this one a bit. Isn't the SF area the most peace loving, new Beetle driving, whale saving, artsy-fartsy community in, oh, the whole world? Add to that mix the inherent fashion sense of the homosexual community and it sounds like the ideal place for Apple to focus their advertising dollars. Just a thought.

    2. Re:oh for god's sake by Tenebrious1 · · Score: 1

      1) don't use windows, for chrissakes. how many people out there in the world don't know that there are alternatives? is it really that many? is apple's media saturation here in the bay area completely nonexistent anywhere else?

      Do they know that Mac is free from spyware? Has there been any news reports saying Mac users don't get hit by spyware? Does Apple use this as a selling point?

      The masses don't know one OS from another... a Mac is just another machine, one they feel, in their ignorance would get just as mucked up as their Windows machine.

      --
      -- If god wanted me to have a sig, he'd have given me a sense of humor.
    3. Re:oh for god's sake by efflux · · Score: 1

      "Isn't the SF area the most peace loving, new Beetle driving, whale saving, artsy-fartsy community in, oh, the whole world? "

      Wrong. Try Santa Fe, NM. There was a huge hippie migration to the mountains of Northern New Mexico. Damn Subaru Outbacks are everywhere. When I moved here this spring I was surprised at the graffiti to be found at every other coner: denouncing the war, Bush, et al. Stop signs that read... "Stop Bush". etc.

      --
      Do I contradict myself? Very well, then I contradict myself, I am large, I contain multitudes. -- Walt Whitman
    4. Re:oh for god's sake by sjwt · · Score: 1

      or lets try option 3.

      Lern to use your computer, lern the net isnt your freind and isnt a place to let your kids play.

      In a few years with the incressing rate of attacks aginst other computer systems, *inx is going to be in the same boat, what do you do then??

      --
      You have 5 Moderator Points!
      Which Helpless Linux zealot/MS basher do you want to mod down today?
  29. Buy an Apple by _PimpDaddy7_ · · Score: 4, Interesting

    Call me a troll, whatever.

    I use to fix friends/relatives PCs all the time with their problems.

    Then spyware just went amuck.

    I tell people now to just buy an apple. They most likely won't call me for help with PC issues.

    I myself am sick of the spyware crap that's out there infecting PCs. I am on the road to going 100% mac.

    I don't see Microsoft fixing these issues, so I just tell people buy an Apple.

    1. Re:Buy an Apple by RunningFerreT · · Score: 2, Insightful

      Not to be a Microsoft apologist(and I eff'ing HATE Microsoft) they do appear to be on the road to fixing some of these issues. Now don't get me wrong, I hate Windows and Micrsoft and their bully monopoly tatics as much as the next guy, but you can't continue to fault them if they're actually working to fix their problems.
      SP2 was a big step, as was their new anti-spyware and malicious program removal tools.

      Whether or not these tools prove to be useful in combating spyware et al is to be seen, but you can't fault them, provided this is more than a BS token gesture to get people off their backs.

      --
      "So I says to Mable, "Hey, those are MY ferrets!"
    2. Re:Buy an Apple by RunningFerreT · · Score: 1

      Oh, while I'm on the topic, something like this spyware epidemic should never have happened in the first place. If ActiveX didn't suck, if IE didn't have multiple(still unpatched!) security holes, if IIS wasn't so damn exploitable, and if MS could patch the problems they do have in a halfway timely manner none of this would be happening.

      --
      "So I says to Mable, "Hey, those are MY ferrets!"
    3. Re:Buy an Apple by Anonymous Coward · · Score: 1, Insightful
      I hate Windows and Micrsoft and their bully monopoly tatics as much as the next guy, but you can't continue to fault them if they're actually working to fix their problems.

      You mean, when they are working to create a solution that they can sell you to work around the problems they created for you.

    4. Re:Buy an Apple by OwlWhacker · · Score: 1

      Why an apple? What's wrong with a banana?

    5. Re:Buy an Apple by ducomputergeek · · Score: 1
      I've been doing the same the past couple years after I purchased my iBook and not looked back. However I do have one concern with the potential of the MiniMac and its this:

      Right now Macintosh enjoys relative virus/adware invunerablity because is it really worth spending the time, effort, and money on 5% of the market share, a majority of which are "power users"? Right now the answer is "NO". There are viruses and other bad stuff out there for mac, just not as many and not transmitted as often.

      If Apple's OSX reaches a 15% market-share, I think people will start to see more people targeting the system as it will be large enough not to ignore. The same would happen if that 15% chunk was Linux, *BSD, Solaris, or Commadore 64 for that matter.

      I know my internet usage has dwendled to about an hour a day to check email, look at a couple news sites, and AIM. I don't even email people anymore unless its something specific: I use AIM. 98% of all the email I get is crap. So I am wondering how much spam is being sent to me that is being filtered out.

      --
      "The problem with socialism is eventually you run out of other people's money" - Thatcher.
  30. Quick, someone install Linux for them! by Enigma_Man · · Score: 1

    Honestly, since I've installed Linux (of the Gentoo flavor) Life has been a breeze as far as popups/spyware/viruses. The one downside is the lack of many (not any) games that are good. But... since these people resorted to using their machines as utilities for sorting photos, typing documents, Linux is great at that, they probably won't miss the games anyway.

    -Jesse

    --
    Nothing says "unprofessional job" like wrinkles in your duct tape.
    1. Re:Quick, someone install Linux for them! by rpozz · · Score: 1

      Try Cedega. It works quite well.

    2. Re:Quick, someone install Linux for them! by Alien_Phreak · · Score: 1

      I'm sorry.. but am I missing something? I know there aren't nearly as many linux games as i'd like but come on... there's some good ones out for linux.

      Doom3? anyone heard of that... i hear it was popular at one time...
      UT2003, UT2k, Quake...

      Tux Racer? I'm sure there are many more... these are just the ones i can think off of the top of my head.

      Hell if i'm not mistaken Doom 3 runs faster/better on Linux then it does on XP machines.

      Besides.. i love having a machine that's not a spyware/virus haven. and If you insist on buying a mac.. how about dual booting.. you have 2 clean OSes. The one thing that you get with linux..

      1. it's free....
      2. you dont have to replace your hardware.. turn your virus haven.. it's a clean useable computer....

      ok.. i'm done.. i think i'm ranting now.

      Alien.

  31. Keep the Momentum Up! by StarWreck · · Score: 1

    If we can just get these "people" to physically unplug their computer instead of just not using them, then there should be a noticeable decrease in the amount of spam and viruses sent from Zombie-Bot Computer Farms.

    People too stupid to keep their computer spyware and virus free leaving the internet is a good thing.

    --
    ... and in the DRM, bind them.
    1. Re:Keep the Momentum Up! by Peyna · · Score: 1

      But wait a minute, I thought the great thing about the Internet was that it provided a way for the masses to communicate, seek out information, and disseminate information amongst each other.

      Yes, you have it, let's go back to the time when only the smartest and richest had access to information, and the rest will just have to believe what we tell them.

      --
      What?
    2. Re:Keep the Momentum Up! by StarWreck · · Score: 1

      precisely. The unwashed masses whose computers are nothing more than zombie bots sending out a never ending stream of emails advertising porn, viagra, and adult diapers need to be kicked off the net.

      --
      ... and in the DRM, bind them.
  32. Don't pull the plug yet! by Echidna9686 · · Score: 1

    While spam and spyware be annoying to the point of pulling the plug, all it takes to circumvent these pests is some simple knowledge. For example, it's usually best to keep multiple email addresses: one for your 'main' that you only give out to trusted people, and one to several email accounts that are used when signing up to certain sites online. Another good way to stop spam is to use different versions of your name when you sign up to certain sites. For example, if you use "Jon" for one site, and "John" for another, you'll be able to tell where any spam came from and you'll know who to complain to. As for spyware, run Spyware: S&D and Adaware regularly; use Firefox; and be careful what you download.

    1. Re:Don't pull the plug yet! by StarWreck · · Score: 1

      Yes! I agree whole-heartedly! Don't pull the plug yet! I still need your computer to send 1 million more spam messages to meet my quota!!

      --
      ... and in the DRM, bind them.
  33. Get a Mac by Fatchap · · Score: 1

    You don't get spam on a Mac?

    Yet you don't put your email in your sig strange.....

    --
    The only reason some people get lost in thought is because it's unfamiliar territory.
    1. Re:Get a Mac by NatasRevol · · Score: 1

      You obviously have never even seen a Mac.

      The default email, Mail.app, has a built in Bayesian spam filter. You train it, it stops spam. For free, with the default install.

      --
      There are two types of people in the world: Those who crave closure
    2. Re:Get a Mac by Skidge · · Score: 1

      I wouldn't say it stops spam. It does reduce it, however. I just checked my mail after a few days away and it dropped 200 or so messages into my Junk folder, but a good number of phishing scam emails made it through to my inbox.

      Plus, I still had to wait for it to download all of those spam messages and then process them. Even with my broadband connection, it took a decent amount of time.

    3. Re:Get a Mac by Fatchap · · Score: 1

      I have seen them, I have even used one, for about 10 minutes until I found that ping was something you had to download (I admit that it was about 4 years ago). I have also seen them filled with spam emails that contain lots of non spammy words in a string of nonsense that fool the filter into thinking that it was normal traffic.

      BTW Outlook 2003 also has a spam filter built in to it.

      --
      The only reason some people get lost in thought is because it's unfamiliar territory.
    4. Re:Get a Mac by soft_guy · · Score: 1

      I use Macs as my only computer at home and 80% of the time at work. The filter in OS X that you are talking about is pretty good, but like all spam filters has a problem with false positives.

      Even after using it for as long as its been available, it still occasionally marks something as spam that isn't.

      However, I have to say that it is better than the spam filter my company bought and installed on their exchange server.

      --
      Avoid Missing Ball for High Score
    5. Re:Get a Mac by Big+Ryan · · Score: 1

      The filter isn't perfect, however. I still get the occasional spam, and worse, I occasionally lose a legit message to the filter.

      While I agree that it is better than any other email program I've used, you have to be careful when training it.

    6. Re:Get a Mac by NatasRevol · · Score: 1

      Well, try again. Obviously, you don't pay attention. They've been using Unix for about 3.5 years now.

      And, please, don't try to compare Mail.app to that virus target you mentioned.

      --
      There are two types of people in the world: Those who crave closure
    7. Re:Get a Mac by NatasRevol · · Score: 1

      Yep, except that I don't have to remember some randomly named app three months down the road. And I don't have to worry about integrating it with my Address book or my iCal events...

      --
      There are two types of people in the world: Those who crave closure
    8. Re:Get a Mac by NatasRevol · · Score: 1

      I understand that this is a signficant technical diffference, but to Joe Computer User, there is no difference. He doesn't see it in his inbox, and that's all he cares about. No more horse pr0n...

      --
      There are two types of people in the world: Those who crave closure
  34. Pulling the Plug Or Just Not Plugging In? by Dunx · · Score: 1

    I don't know anyone who has actually given up on the net yet, but I know people who are denying themselves broadband because of the risk they perceive of their Windows machines becoming zombies.

    --
    Dunx
    Converting caffeine into code since 1982
  35. Macintosh. by mbbac · · Score: 1

    Buy a Mac.

    --

    mbbac

  36. My tips by carrett · · Score: 1
    1. Use firefox (popup blocker)
    2. If your email provider doesn't have a spam filter, switch...or use a client program (like thunderbird) with spam detection abilities. it's not hard. seriously.
    3. As a general paradigm: Do NOT just click "yes to every dialog that flies your way. This is how you ended up in the state you're in.
    4. Because you're bound to get some buildup, use Adaware.
    5. Be happy and profitable on the 'net.



    Don't give up folks, you NEED the internet! Seriously.
    --
    I'm against picketing but I don't know how to show it.
  37. PC makers are bad too... by Dorothy+86 · · Score: 1
    The spyware problem is only made worse by Dell, e-Machines, et al. The systems come preloaded with spyware (Wild Tangent Web-drivers anyone?) and the (mostly useless) system restore disks have those same spyware programs in the images they use to restore.

    PC makers should be doing a better job with this...rather than ship PC's with spyware on it already, they should at lease ship them "clean."

  38. Don't use Dial-up by tygerstripes · · Score: 3, Interesting
    Sounds silly, but there's a major practical barrier here:

    If a user doesn't have the time and/or inclination to leave their browser of (informed) choice downloading critical updates to browser, OS, AV, anti-spyware and so on, then they're more likely to go "Ah, skip it - I can get them later, and anything dodgy will get cleared out then."

    If you don't have the bandwidth to match your impatience, you're less likely to keep your critical software up-to-date. Simple psychology.

    --
    Meta will eat itself
    1. Re:Don't use Dial-up by FireFury03 · · Score: 1

      If a user doesn't have the time and/or inclination to leave their browser of (informed) choice downloading critical updates to browser, OS, AV, anti-spyware and so on, then they're more likely to go "Ah, skip it - I can get them later, and anything dodgy will get cleared out then."

      Even more of a problem - what if the user is on a dialup connection. My dad wasn't impressed when I told him that XPSP2 would be of 60 meg (he has a 33k6 pay-per-minute dialup connection)... I burned it to CD and took it with me when I visited. (Yes, I know that SP2 was available on CD anyway, but the vast other numbers of updates are not). This is a problem that I think noone has solved - from this perspective the only way you're better off in Linux is that hopefully the security holes that you're not patching are less serious.

      I'm not gonna convince my parents to pay 15ukp / month for a DSL connection when they only use the Internet for 30 minutes a month as it is. (and before anyone says "if they're only online for 30 minutes a month they're not very vulnerable", this is simply not true - Windows machines often get compromised in under 30 minutes)

  39. OS X for now by Brian+Brian · · Score: 1

    Yes I am part of the Apple faitful. But more than I am drawn to a Mac, I am PUSHED from a Windows PC because of spyware and/or popups. My biggest complaints about using a PC is the soyware/adware. I have spent hours cleaning a system, that was freshly started just a week ago, just to have it infected within an hour. If you have kids on the internet you can forget about trying to keep the machine clean. So my love for Apple is great but my hatred for the crap I have to put up with on a PC is far greater.

    1. Re:OS X for now by Mindwarp · · Score: 1

      My biggest complaints about using a PC is the soyware/adware

      Damn those hippies and their meat-free code! Next think you know we'll have tofiruses and myco-soft.

      --
      The gift of death metal does not smile on the good looking.
  40. they're doing the right thing by Anonymous Coward · · Score: 1, Insightful

    While I realize that my knowledge may be at least slightly higher to some of these people when it comes to computers... but really, what are they doing?

    I've had zero spyware items on my machine ever (that I didn't intentionally install for testing). Also had zero viruses. That being said, what are these people trying to remove these things? And if they're not removing them, who are they going to for support? Any competent PC tech should have a thorough knowledge of spyware and how to remove it (safely and effectively). Your typical outsourced phone support probably can't do this.

    Also about the guy who was running his business with his PCs and searching for vendors and such online - says he lost a years worth of receipts from spyware... how? And why weren't there backups? If he's storing financial data of any type on just one PC with no backups (cd, floppy, tape drive? something!), he probably shouldn't be running a business with a computer in the first place.

  41. People and spyware and spam by proxy_avatar · · Score: 1

    I know a few people that they get a new account everytime they are spammed, and they stick with the spyware until they can't use the computer. They probably would give up the interent if they didn;t use it for so many things. The stickler is that so many of the things that people consider the internet important for are often times the things that get them into this mess. The bonzi buddy was the first of these things. It made it self appear to the "Joe User" that it was something helpful. Now sites are sneaking it in with things that are required for their sites. The Spam get annoying since they have no clue where it came from and they repeat their habits over and over again.

  42. Apple finally answered my prayers by sootman · · Score: 5, Insightful

    Like many others here, a lot of people ask me what I think they should buy when it's tine to get a (new) computer. I now have an easy anwer for all of them: an Apple Mac Mini. The $499 model plus $75 to bring it to 512 MB RAM is *perfect* for everyone I know. Nearly no one I know *needs* Windows for anything. If they do, they can get a second, older computer and not connect it to the Internet.

    I am so, so happy Apple has finally made a *really* affordable good Mac. (Where "affordable" means "less than $800" and "good" means "doesn't have a bloody great CRT built-in." Yes, the iBooks are fabulous, but the small screen and keyboard aren't so great for some folks. And $1000 is a lot more than $600 for a lot of people.) Thank you thank you thank you!

    --
    Dear Slashdot: next time you want to mess with the site, add a rich-text editor for comments.
    1. Re:Apple finally answered my prayers by zhiwenchong · · Score: 3, Informative

      Incidentally, just FYI, you can actually add 3rd-party RAM to the Mini yourself without voiding the warranty. Take a look at this:
      Clearing up confusion about the Mac Mini

      [quote]
      While it is strongly recommended that you only have an Apple Authorized Service Provider crack it open and install RAM, hard drives, Airport and Bluetooth, it will NOT void your warranty if you do it yourself. As is standard operating procedure, however, anything you break while attempting anything on your own is not Apple's responsibility and will not be covered under warranty. I think that is pretty much common sense.

      Among other things, the Mac mini boots headless too.

    2. Re:Apple finally answered my prayers by i.r.id10t · · Score: 1

      Thanks for the info! Now, since I use a older iMac (slot loading DVD model) as my mail/web/dns server at home, and run Debian on it, do you know if perchance there is a possibility of buying one of the new Mac Minis without OS X (and its associated cost) much like many have been trying to do with PC hardware and Windows?

      --
      Don't blame me, I voted for Kodos
    3. Re:Apple finally answered my prayers by Junks+Jerzey · · Score: 1

      Amen. The Mac Mini is a damn nice piece of hardware, even for techies and developers. You get a robust UNIX-like OS with a slick interface. You get nice developer tools. You get a graphics card good enough for most things, including all but the most hardcore of games. And it's a very small form factor, something you pay a premium for in the PC world. Really, really nice.

    4. Re:Apple finally answered my prayers by zhiwenchong · · Score: 1

      I don't think so. Mac OS X comes with every new Macintosh and there are no exceptions. I don't think Apple will ever sell an OS-less machine.

      The thing is, Apple makes both the OS and the hardware, so I'm guessing the bulk of the cost of the machine is hardware cost... and the bundled software, as they say, is pure gravy.

      Besides, I personally believe $499+ isn't too much to pay for a Macintosh. But that's just me... my overall experience with Mac hardware has been pretty good and I think it's worth paying that little extra...

      In a way, Apple hardware is kind of like Debian. It's not bleeding edge, but it's stable and it works. (the good aesthetics is unimportant to me. I don't mind it though.)

    5. Re:Apple finally answered my prayers by mbbac · · Score: 1
      Among other things, the Mac mini boots headless too.
      It'll also boot mouseless and keyboardless.
      --

      mbbac

    6. Re:Apple finally answered my prayers by Chirs · · Score: 1

      I rather suspect you'll have to wait a bit for Linux support for the Mini.

      Usually it takes a while for the new hardware support (Apple just *loves* tweaking the hardware) to get ported over from Darwin.

    7. Re:Apple finally answered my prayers by olafva · · Score: 1

      Amen, we just bought two 512MB Mac Minis for home. By the way if you're an educator or student Mac Mini are $479 and even $469 for Government employees for home use. Also, don't forget to order the FREE EPSON C86 Color printer that comes with the Mini Macs. I forgot it and Apple was kind enough to add on two the color printers at no extra cost. It's best to specify on your original order, however.

      --
      What's past is NOT ALWAYS prologue for the future!
  43. A lot of newbies buy new computers by Moloch666 · · Score: 1

    Spyware, etc render even the fastest computers unsuable, so people tend to just buy a new computer when it's overrun. Instead of buying a Compaq, buy a Mac like other's have already suggested. If you've got any curiosity in you. There are Linux distro's they maybe could be figured out by some one.

    --
    Understanding is a three-edged sword. -- Kosh Naranek
  44. Try this by Muttonhead · · Score: 1
    1. Try a more secure operating system. Just a thought.
    1. Re:Try this by Peyna · · Score: 1

      So they'll give up before they ever get to the point of setting up an Internet connection? =]

      --
      What?
    2. Re:Try this by Dorothy+86 · · Score: 1
      more secure or more obscure?

      Look at market shares. If Mac OS or any of the POSIX OS's had the market share, then there would be just as many problems.

    3. Re:Try this by RackinFrackin · · Score: 1

      If Mac OS or any of the POSIX OS's had the market share, then there would be just as many problems.

      Yeah. This would be an issue with pretty much any OS ran by the majority of machines, and that is the problem. If ninety-something percent of home machines didn't run the same OS, then malware wouldn't be nearly as effective. If the market were shared more equitably by n OSs, then viruses wouldn't spread as quickly and the malware development costs would be driven up n-fold.

      Switching to a different OS is the immediate solution for the induividual user and is a small movement away from the near-monoculture that makes writing highly effective malware such a lucrative practice.

  45. Are they going to see this posting? by unconfused1 · · Score: 1

    If people have actually pulled the plug on the Internet...then how are they going to read your question?

    1. Re:Are they going to see this posting? by unconfused1 · · Score: 1

      (just looking for first hand accounts...not friends of friends)

  46. Advice for non-experts? by Beryllium+Sphere(tm) · · Score: 1

    o Buy a Mac
    o Stay alert like you're on the street in a big city. The net combines resources and dangers just like New York does.
    o Consider having two machines, one permanently off the net for bookkeeping and other critical data, one connected but running something like Deep Freeze
    o Use the Holy Trinity: antivirus, firewall, patches
    o Stay informed. Follow some free security-for-real-people newsletter (mine is probably not the only one).

    1. Re:Advice for non-experts? by Peyna · · Score: 1

      6 - Unless you know that the message you are sending is encrypted, assume that you are saying it in a public forum for all to hear.

      --
      What?
  47. Phishers by x.Draino.x · · Score: 2, Informative

    My dad now emails me very frequently to ask if one of his emails is real or fake. It seems like he gets a PayPal or Ebay phish every other day. I've tried to explain to him to hover over the link and make sure it says www.paypal.com or ebay.com and not a dotted ip address. But he doesn't get it. I understand why people do phishing scams, but the spam is driving customers away from all net advertising. This should be a wake-up call for these types of advertisers. They are driving customers away from any future sales.

    1. Re:Phishers by rawdot · · Score: 1

      Perhaps you should tell him never to click on the link. It may start with www.paypal.com but it could well end in .scr...

      Cheers,
      Richard

    2. Re:Phishers by FireFury03 · · Score: 1

      They are driving customers away from any future sales.

      If you can make your fortune by scamming now, why are you going to care that you're destroying the ability of other people to do the same 10 years from now? By then you'll have retired to your yacht.

    3. Re:Phishers by radish · · Score: 1

      That's still not safe. I got an ebay phish the other day, and although I know it was fake, I still have no idea how the scam was going to be pulled. The url really did look genuine (and I do this stuff for a living!). Maybe it was just a really lame attempt :)

      --

      ---- Den ene knappen er powerknapp, den andre er Bender voice knapp "Bite My Shiny Metal Ass"

    4. Re:Phishers by toddestan · · Score: 1

      Just tell him they are all fake. Every single one.

  48. convert by mohrt · · Score: 1

    Buy a Mac, get a .mac account. Or install Debian, get a gmail account. Welcome, saved soul.

  49. I'm sure this will be said a million times... by TrueJim · · Score: 1

    ...just switch to Linux or MacOS. For non-technical users especially, the answer is MacOS. My neighbors call me often, asking for help to eliminate malware from their Windows-based PCs. I'm constantly amazed at how increasingly time-consuming this is to do, even for a tech-geek like me. On the other hand, I spend no time needing to deal with this on my Mac. Those folks who use only Windows-based PCs probably take it for granted that malware will always be part of their computing life, but once you get off Windows you realize that the Linux and MacOS alternatives are a real pleasure to live with.

    --
    I hope that after I die the one word people use to describe me is "resurrected."
  50. Like a red rag to a bull this story by Tetsugaku-San · · Score: 2, Insightful

    Q the dogmatic mac and *nix zealots who will tell us "MY system never has problems so nah nah nah nah nah"

    Before you do people, get this, people wo DON'T work in computers - they just don't care - did you know that? they don't care if it's linux, max, pc, or whatever, they just want to start using this new intahwebeh thing.

    When they go to a shop to buy one what do they get? Windows, cos that's what 95% of other people do. Windows is big, it's always going to be big, deal with this fact.

    1. Re:Like a red rag to a bull this story by arose · · Score: 1
      they just don't care - did you know that?

      Yes I did know and I won't miss them.
      --
      Analogies don't equal equalities, they are merely somewhat analogous.
    2. Re:Like a red rag to a bull this story by catscan2000 · · Score: 1

      Q the dogmatic automobile zealots who will tell us "MY transportation device never has problems so nah nah nah nah nah"

      Before you do people, get this, people wo DON'T work in transportation devices - they just don't care - did you know that? they don't care if it's a horse, a charriot, a car, or whatever, they just want to start using this new thing.

      When they go to a shop to buy one what do they get? Horses, cos that's what 95% of other people do. Horses are big, it's always going to be big, deal with this fact.

    3. Re:Like a red rag to a bull this story by Mathiasdm · · Score: 2, Insightful

      Windows is big, it's always going to be big, deal with this fact.

      So how come Windows market share is now starting to erode?
      How come Mac sales went up 25% in the last year?
      How come several businesses and government organisations are switching to Linux?
      How come Linux PC's are being offered in shops?

      Watch out before you make such a statement. You might have to admit you're incorrect, somewhere in the future.
      Companies disappear. That happens even faster in IT, than in other industries.

      --
      Join the anonymous, help develop the network: http://www.i2p2.de
    4. Re:Like a red rag to a bull this story by Tetsugaku-San · · Score: 1

      If 95% of computer users disapeared I'm guessing you wouldn't have a job, I wouldn't cos I'm a webdesigner - we need these people, they provide the vast body of users . . . .

  51. Spyware worse than virii by __aaptsy9143 · · Score: 2, Insightful

    I'm not a computer technician or anything, but i have not come across a virus i could not get rid of. However.. some spyware programs are rooted into IE somehow and i just don't bother.

    But alas! The soloution: Mozilla Firefox!

  52. Was there life before the internet? by WD_40 · · Score: 1

    It's hard for me to imagine. What use is a computer without an internet connect? In the unfortunate event that my internet access goes down, I sit there staring at my computer going, "Now what?"

    --

    "With sufficient thrust, pigs fly just fine." -- RFC 1925

    1. Re:Was there life before the internet? by hattig · · Score: 1

      It is scary. I try to remember what I used computers for before the internet.

      It was a combination of playing games, writing software and designing computer graphics. The graphics dropped away as pixel art in DPaint is fun, but more modern stuff wasn't the same.

      I have seen a direct inverse correlation between my use of the internet, and my creativity and output on that computer. I used to program every night on my old Amiga, ruining my eyes because it was connected to a TV. I'd write games, hence doing the graphics on other nights and times.

      I daresay that the people who are now giving up the internet except for required use will find their happiness and output rise as a result.

  53. I have seen this by PhraudulentOne · · Score: 1

    Where I work (ISP), people have phoned in and said "That's it, i'm cancelling my internet because my computer sucks.. it just locks up all the time and the ads are driving me crazy!" I explain to them what spyware/adware is and how easy it is to get rid of it. After 10 minutes, they don't want to throw their computer out the door and they still want to stay on the internet.

    Now, maybe it's just me, but for some reason computers seem to stand on their own when it comes to people trying to understand them. The reason that most people don't understand them is because most people haven't tried to learn anything, or haven't read anything about them. It's almost "cool" to say "Hell, I'm computer illiterate, I can barely turn it on." When I troubleshoot a DSL connection, before I can even say "Look at the phone cable," 9 out of 10 times the customer has already given up in their mind and has told me "Look, I don't know anything about computers so I can't do this." Little do they know, they don't NEED TO KNOW ANYTHING ABOUT THEM. They just need to know what a phone cable looks like and then they need to FOLLOW IT WITH THEIR HANDS. Pretty easy, right? Wrong. Before you get to that point, the person has gotten so used to saying that they don't know anything, that they don't even give themselves a chance. I really don't know why people will spend $1000+ on a new machine and then never learn anything about it. Would you spend $600 on a new stove and hit the buttons at random just to bitch because your food is under/over cooked, or would you read the package of the food and read the instructions of the stove to know how to use it properly? A few hours of learning to use your new investment will go a LONG way.

    --
    You create your own reality - Leave mine to me.
  54. Advice by g0bshiTe · · Score: 1

    Stop using you email acocunt to register for crap.

    Register for a free email account at yahoo.com or hotmail, use this for when you must submit an email. This way this email address can get spammed till the cows come home, you simply dole out your real email to friends and family and tell them not to submit your email for giveaways and such.

    STOP USING IE. Use Mozilla or Firefox to browse the web. I have used mozilla or firefox for the last few years and only resort to IE when absolutely necessary, and because of the popup blocker (that runs from within them not an outside program) I get ZERO popups. I run no syware blockers or popup stoppers, no anti spam tools. I simply use a second email and Mozilla or Firefox and I get no popups and my inbox takes me 3 minutes to read.

    --
    I am Bennett Haselton! I am Bennett Haselton!
  55. Going silent by webwalker · · Score: 1

    Sure, My mother. I can't say I blame her. She'd prefer to talk to people she knows about things she cares about. Much of her internet experience has been like getting mugged in a third world bazaar. Between the pimps (pushing porn) the dope peddlers (pushing viagra) and the spammers pushing everything else that you might want but don't need...Remind me again why this is good?

    I can't say that her views and mine line up, but I understand where she is coming from. Imagine how relieved you'd be it chop down your mailbox if you came home every day to a pile of circulars that buried your front yard?

    I'm increasingly of the opinion that more communication needs to take place face to face. I may send an email to a colleage down the hall when its full of information. But for conversation (that discussion *about* the info) I get off my fat A and walk down the hall.

    Human beings were not designed with an RJ45 jack in their fore-head. I think we're sacrificing a quality of life and we don't even know it yet. Technology is great for passing data. It's lousy for blowing in a girl's ear.

    --
    flames > dev/null
  56. with karma to burn, by jpellino · · Score: 1

    he replied "get a mac."

    it's as simple as you like and as powerful as you'll need.

    yeah, i know it's not completely invulnerable forever, but using mail.app spam is swept away regardless of isp, and using safari.app spyware has yet to rear its ugly head while my colleagues run a daily or weekly spate of apps to keep ahead of the mess.

    --
    "Win treats sysadmins better than users. Mac treats users better than sysadmins. Linux treats everyone like sysadmins."
  57. Would Stanford Prof. Donald Knuth count? by sakshale · · Score: 1

    Email (let's drop the hyphen)
    "I have been a happy man ever since January 1, 1990, when I no longer had an email address. I'd used email since about 1975, and it seems to me that 15 years of email is plenty for one lifetime."

    --
    For every problem there is a solution that is simple, obvious and wrong.
  58. I gave up on e-mail by hattig · · Score: 1

    I gave up on e-mail because of spam, even with SA installed I was getting far too many through each day to a work account. I use e-mail with a personal account still, but I don't broadcast that e-mail address around. I get some spam, but not much.

    At least I have IM I can use to communicate, I know if the IM has got through, and I can choose to not accept IMs from people I don't have listed.

    As for the internet, I use Firefox, and I'm not a complete retard. The people in that story either should (1) not let their kids randomly download software, kewel screensavers, etc (2) take basic precautions against these infections. It isn't a lot of work. If that is too much for them, they can now go out and spend $500 on a Mac Mini and bypass the vast majority of issues.

    1. Re:I gave up on e-mail by krunk7 · · Score: 1
      You sound like a fairly knowledgeable user overall. Have you ever considered setting up a home mail server on an old box? I have a postfix+blah+blah+dspam solution the set-up of which shouldn't be too hard at all for someone willing to do so much research into all the ins and outs Windows security.

      The end result is that I have not gotten a single spam mail into my Inbox since, no wrongly tagged emails since my initial training either. And I have my "forum, mailing list, *public* email" which receives easily 100 spam a day or more....not really sure since I never see them. :)

  59. Let Teens Have Their Own Computer by Baldrson · · Score: 1
    So when his son left for college in September, Seemayer finally unplugged.

    Whenever someone tells me they have a spyware problem I ask them if they have a separate comptuer for their teenager. On rare occasion they don't have a teenager but the vast majority of the time they do, and their teenager is using the system for things that result in all sorts of infections and infestations.

    So the solution for about half of the people is let the kids have their own computer and don't bother fixing it for them. Let them hunt down a friend who knows how to handle spyware/viruses and have their friend handle it for them. For girls this is usually easy -- lots of teen geeks are more than happy to help a teen girl in distress. A boy should be able to learn enough to clean up after himself anyway.

    PS: If you think that's sexist, you're right.

  60. Technology is a Gift by Antonymous+Flower · · Score: 1

    Technology is taken for granted. Kids these days are connected to the entire world, to an endless supply of information yet they use the internet to get laid and find out who is laying who.

    If you teach your children the ideas behind every peice of technology they use (even Hand Towels) before they use them, not only will they appreciate the technology but they will know how to use it. If people understand the power the internet gives them and realize how it works, they will not become infected with spyware and they will not give up on the internet.

    As far as here-and-now concerns go: the user who is educated but simply cannot keep up to date on the ever-changing pool of technologies must be protected by someone else on the internet. This is a service the free software movement provides indirectly and is a perfect example of why it is so important.

  61. Spambayes by querencia · · Score: 1

    http://spambayes.sourceforge.net/. I don't know how anyone lives without this. I get the typical hundreds of spam every day. 99% end up in my "Spam" folder. I stopped looking in the spam folder for false positives after doing that for 3 months didn't turn up a single one. My "Junk Suspects" folder usually turns up 10 or so a day, one of which might be a non-spam email. I can almost always clear my Junk Suspect folder in bulk by highlighting the whole mess of them and clicking "Delete As Spam", thus further training my spam filter to delete those kinds of things in the future.

    Of the hundreds of spam I receive every day, now only 1 or 2 a day might squeeze past the filter into my inbox. It is absolutely essential.

    I have a linux box right next to a windows box on my desk. I use windows for email solely because of Spambayes' excellent integration with Outlook.

  62. Re:$3000 TO REMOVE HER FUCKING SPYWARE???? by StarWreck · · Score: 1

    I wish I had her as a client. I can't get mine to pay more than $300 for that service. Bwhahahaha...

    Serioiusly though, the place that removed her spyware probably didn't even bother paying for a Liscense for Ad-Aware, they probably just used the free personal version.

    --
    ... and in the DRM, bind them.
  63. Advice to Users: Quit by Jameth · · Score: 1

    Frustrated users that are sick of the internet really might as well just give it up. You don't need it. I've gone by for a month without it and that left me much more productive (except at those things I do which depend on the internet). You DO have better things to do with your time.

  64. Some folks are giving up, at least for a while by smallmj · · Score: 1

    I run a very small computer service company, and most of my clients are home users. I've seen a few folks that had disconnected their internet connection for a few months before bringing their computer in to me. And if their kids didn't whine so much, some of them would probably bother at all.

    I've commiserated with many clients over the fact that its not getting any easier. Its the people that I don't see at all that have decided that it just isn't worth it anymore.

    --
    ------- Mark
  65. One solution by Staplerh · · Score: 1

    When I was home for the holidays, I had what seems to be a typical experience in family technical support. They had a variety of computers (too much money, no sense). One laptop had 2000+ spyware programs running, and the desktop was even taken over by a hostile active desktop. Indeed, you'd go to search in IE and about every other word would be hotlinked to some sort of product.

    Installing firefox on their computers is one thing, but I have far younger half-brothers who literally will click 'yes' to everything that pops up. Indeed, they have some sort of furry animal (named 'Bonzibuddy' or something?) that seems to give them buying advice on their desktop (??!?!!). The solution to their problem was that they just established a stand-alone computer for homework and computer games, with no connection to the internet.

    Now, I agree that it is a terrible waste of resources, but it at least gives them a reliable computer to do work on without having to wonder if the spyware will destroy their MS Office or 'Sims' or whatever they play.

    Meh, I have my iBook and live half the country away. :)

    --
    "There's no success like failure, and failure's no success at all."
    - Bob Dylan
  66. Advice? by mslinux · · Score: 1

    Buy a mini mac ($499) or a cheap linux PC. Done.

  67. Advice for Spam by DrinkingIllini · · Score: 1

    Don't put your e-mail address on the web anywhere, don't give it to any website. If you have to, get a free account from someone and use that as a junk account.
    If someone does send you spam, do not click any links contained therein. Once you load the message, you're screwed in that they now know it is an active e-mail account and then they pounce on you like a pack of teenagers at a hooker convention.

  68. Throw the baby out with the bath water by Momoru · · Score: 1

    Wow...i guess next we'll see these same people, sick of having their cars break down and seeing accidents selling their cars, and taking the bus. Or sick of their children bringing home chicken pox and bad grades, putting them up for adoption. I think articles like this are BS by some over dramatic people, anyone that thinks like this doesn't deserve to use the Internet anyways ;P.

  69. a little OT: Phishing email scams by tcollier · · Score: 1

    My mother works for a local law enforcement agency. Over the weekend she asked me about the phishing emails and if there is a place to report them. She said that they recieve calls regularly from people that do not know what to do. Previously, they were telling them to just delete the messages. I suggested antiphishing.org.

    Are there any other sites that would be more helpful (especially for novice computer users)?

  70. Easiest Solution by Ironsides · · Score: 1

    Don't use MS Windows if you don't know computers. (Disclaimer, I do use MS Windows) Get a Mac or a Linux Box but use something other than MS Windows.

    --
    Fly me to the moon Let me sing among those stars Let me see what spring is like On jupiter and mars
  71. Chairman Bill Gates discovered spyware on his ... by putko · · Score: 2, Funny

    From the article:

    "No one is immune. Microsoft Corp. Chairman Bill Gates discovered spyware on his personal machine not long ago."

    Hoisted by your own petard, biatch!

    --
    http://www.thebricktestament.com/the_law/when_to_s tone_your_children/dt21_18a.html
  72. They're angry at Dell & Microsoft & their by aardwolf204 · · Score: 1

    From TFA: But 2004 "was a real turning point in a bad direction," said technology analyst Ted Schadler of Forrester Research. "People are getting really angry. They're angry at Dell and Microsoft and their cable providers, and that's appropriate. They should be."

    I understand Microsoft, but Dell and their cable providers? That's like blaming your car manufacturer and the department of transportation when your car gets broken into.

    I tend to lean towards 'its not the user's fault', however after admin'ing for a few years and answering the same questions by the same people over and over my opinion has become a bit cynical.

    Still, Microsoft could make a secure OS and browser, and that would help, but nothing is going to prevent joe sixpack from downloading some spyware ridden P2P app and bonzi buddy, except for that DRM encrusted Trusted Computing thing.

    It will look nice at first to the clueless users like the guy in this article, but hopefully it wont be too late before everyone realizes what a mistake they made. Actually, I don't think its going to make it very far, most admins will fight it and if it doesn't make it into the businesses it wont make it to mainstream.

    I think of it as having a limited user account to my computer administrated by Microsoft through group policies in the bios.

    not sure where this rant is going but I better stop before I get to hot grits and what not.

    --
    Im dreaming ofa big bndwdth, That can resist the /.crowd.May ur days b merry & bright & may al
  73. Lend them a hand! by fxer · · Score: 1
    A friend of mine, as well as parents of friends have ended up with so much spyware and junk on their computer, they couldn't really get on the net. Loads of Browser Hijack Objects (BHO's) and the like.

    Basically now, I install AntiVir http://www.free-av.com/ and Adaware http://www.lavasoft.com/ , and together they can do a pretty great job of cleaning the computer. Toss on Firefox and say "Use this, not IE" and they have been in pretty good shape!

    In any case, lots of people here have the skill to help them out, share it! I'm sure most already do!

  74. email needs a refit by dankelley · · Score: 1
    If you had a car that wouldn't start 2/3 of the time, you'd trash it. Email is that bad. Even with two spam filters grooming my email, most of my messages are junk.

    Someone can make a mint by inventing something like email, but without the spam. I'd switch in a flash.

    Since everything so far has failed, perhaps we need an entirely new scheme. I don't care a whit what the scheme would be.

    Postage? Fine. (I don't care a whit whether mass-mailers will have to cough up money. They have to do that if they phone me or paper-mail me.)

    A trust system to identify real senders? Fine. (I don't need to hear from total strangers who know nobody who is trusted.)

    A computational penalty to send messages? Fine. (I have the CPU, and I have no sympathy for mass mailers ... buy some CPUs if you want to tell me about your wonderful products.)

    Any scheme will do. It need not be backwards compatible. It need not have a wide subscription base, to begin with. But something has to change, and soon, because email is a candle burning in a closed box, guttering close to death.

    1. Re:email needs a refit by BenjyD · · Score: 1

      You probably just need to train your filters better. Looking at my procmail logs, Spamassassin catches around 100 spam a day to my account, and lets through about 2-5 a day.

    2. Re:email needs a refit by nsayer · · Score: 1

      Your post advocates a

      (X) technical ( ) legislative ( ) market-based ( ) vigilante

      approach to fighting spam. Your idea will not work. Here is why it won't work. (One or more of the following may apply to your particular idea, and it may have other flaws which vary from state to state.)

      ( ) Spammers can easily use it to harvest email addresses
      ( ) Mailing lists and other legitimate email uses would be affected
      ( ) No one will be able to find the guy or collect the money
      ( ) It is defenseless against brute force attacks
      ( ) It will stop spam for two weeks and then we'll be stuck with it
      (X) Users of email will not put up with it
      (X) Microsoft will not put up with it
      ( ) The police will not put up with it
      ( ) Requires too much cooperation from spammers
      ( ) Requires cooperation from too many of your friends and is counterintuitive
      (X) Requires immediate total cooperation from everybody at once
      ( ) Many email users cannot afford to lose business or alienate potential employers
      ( ) Spammers don't care about invalid addresses in their lists
      ( ) Anyone could anonymously destroy anyone else's career or business
      ( ) Ideas similar to yours are easy to come up with, yet none have ever worked
      ( ) Other:

      Specifically, your plan fails to account for

      ( ) Laws expressly prohibiting it
      ( ) Lack of centrally controlling authority for email
      ( ) Open relays in foreign countries
      ( ) Ease of searching tiny alphanumeric address space of all email addresses
      ( ) Asshats
      ( ) Jurisdictional problems
      ( ) Unpopularity of weird new taxes
      (X) Public reluctance to accept weird new forms of money
      (X) Huge existing software investment in SMTP
      ( ) Susceptibility of protocols other than SMTP to attack
      ( ) Willingness of users to install OS patches received by email
      ( ) Armies of worm riddled broadband-connected Windows boxes
      (X) Eternal arms race involved in all filtering approaches
      (X) Extreme profitability of spam
      ( ) Joe jobs and/or identity theft
      ( ) Technically illiterate politicians
      (X) Extreme stupidity on the part of people who do business with spammers
      (X) Dishonesty on the part of spammers themselves
      ( ) Bandwidth costs that are unaffected by client filtering
      (X) Outlook
      ( ) Other:

      and the following philosophical objections may also apply:

      ( ) Any scheme based on opt-out is unacceptable
      ( ) SMTP headers should not be the subject of legislation
      ( ) Blacklists suck
      ( ) Whitelists suck
      ( ) We should be able to talk about Viagra without being censored
      ( ) Countermeasures cannot involve wire fraud or credit card fraud
      ( ) Countermeasures cannot involve sabotage of public networks
      (X) Sending email should be free
      (X) Why should we have to trust you and your servers?
      ( ) Incompatiblity with open source or open source licenses
      (X) Feel-good measures do nothing to solve the problem
      ( ) Temporary/one-time email addresses are cumbersome
      ( ) I don't want the government reading my email
      ( ) Killing them that way is not slow and painful enough
      ( ) Other:

      Furthermore, this is what I think about you:

      (X) Nice try, dude, but I don't think it will work.
      ( ) This is a stupid idea, and you're a stupid person for suggesting it.
      ( ) Nice try, assh0le! I'm going to find out where you live and burn your house down!

  75. i have by turbopunk · · Score: 1

    i got tired of all the problems of the internest a long time ago. basically, i only get email ( in plain text only format and never open attachment or mesages from people i don't know ), read slashdot and about 2 other news sites, and read live journal.

    i even have images turned off for most sites.

    is this because i'm afraid of viruses and spyware. not really. but i can say that i don't run an anti-spyware or anti-virus program ( and never have ) and i have a clean system ( yes, i do randomly check if my system seems to slow down, i just don't have them run excpet for the once every 6 months or so when i get tested . . . )

    let's face it. tv was cool at first, but then it got old and diluted. same thing goes with the net. now i use both in about the same manner, to periodicly get news updates.

  76. Tale of 2 users by Anonymous Coward · · Score: 1, Interesting

    Yes, my parents were forced off the internet. Well, one of them was forced off the net.

    Its sort of funny. Because my dad, in his late 80s, will not use anything except a mac. He upgraded to panther and an IMac. He has been using Macs since his first Mac SE. No problems. He had one virus in the 80s I think. mdef resource virus or something on floppy disks.

    My mother, in her 70s, insists on using windows. She had windows 2000. It stopped working because it was infested with spyware and viruses. She was knocked off for a month. So, I upgraded to windows XP. A month after the upgrade, the pc was infested with spyware and viruses again. Had to run spy bot and do the updates. But then she got norton out of frustration. Norton adds some software to the filesystem and it slowed the pc to an inoperable state. At that point she was knocked not only off the internet but off the pc. Had to clean that mess up. Told her to get rid of norton and run spybot more often. The pc is a pentium 500. I cant even imagine upgrading it to another box because they probably dont know where all their files are and neither do I! Huff, all sorts of spyware controls installed into the IE browser. Total mess. It gets frustrating doing all this free admin work.

  77. Blah blah blah, Waa waa waaa! by endus · · Score: 1

    Spyware and SPAM are technical problems. Yes, it would be nice to have it be illegal, but legislators are way too busy considering legislation to help big companies prop up failing business models to help the taxpayers. You can't blame them for that, I mean who is going to pay the bills if they can't recieve their bribes?

    Anyway, these problems need to be solved with technical solutions. The government, these days, thinks technical problems can be solved by making things "more illegal" and that ain't the case. The internet community needs to get off it's ass, stop bickering, and adopt a solution.

    Personally, though, I'd just as soon see a few hundred million noobs stop using the internet. It was a better system when the "if you use it try to give back to it" ethos was in effect...now everyone is just out to make a buck. Remember the time before banner ads? If not, unplug your computer and go to hell.

    Some of the stuff in the article (the guy who lost the reciepts for example) are just dumb. He could have lost those reciepts just as easily to a HDD crash. People want all the benefits of technology, but none of the responsibility (backing up, patching your systems, etc.) and that's what you get when you don't take responsibility for your machines. This attitude is what keeps crappy developers employed while good, careful ones who are into things like standards and correctess are assed out. It's not an inexcusable offense...I've lost stuff I should have backed up, but then I'm not quitting the internet because I lost that data am I?

    Whatever. everyone can go to hell. I'm tired of society being flabberghasted by problems which it creates for itself and then refuses to address in any really meaningful or lasting way. Fuck'em.

  78. Apple advertising? by nek · · Score: 1

    Where is the advertising campaign touting the lack of spyware and viruses? Apple should be screaming it from the tops of buildings right now.

    Dumbasses.

    1. Re:Apple advertising? by grunherz · · Score: 1

      Dunmbasses?

      No, because when someone does actually find a way to make spyware on a Mac, no matter how inane or insignificant said piece of spyware might actually be, the anti-Macintosh crowd would get erections the size of The Empire State Building over the opportunity to point out the hypocrisy.

      How anyone can be anti-Mac is beside me. I understand Mac ambivalence, but Mac hatred?

      But they're there, and the PR backlash would overshadow any previous gain.

      That is the answer to your question.

      --
      Four weeks, Twenty papers, that's two dollars ... plus tip.
  79. The cause the problem themselves by decriptor · · Score: 1

    What I hate is when they complain about their email. After they complain they continue to tell you how they reply to the spam telling them to stop sending it or they load the images or do something to let the spammer know that they are listen and to send more. It's not my fault that they don't pretect against virii that spam others and grab their lists of contacts. I say let them go. Maybe we'll have less spam. Spyware a problem then switch OS. -Stephen

  80. Bill finally learned a lesson by Neo's+Nemesis · · Score: 1
    No one is immune. Microsoft Corp. Chairman Bill Gates discovered spyware on his personal machine not long ago.

    Billie Boy finally got frustrated and launched MS AntiSpyware because of that, you know. Now its not long before he'll realise that designing windows itself is the biggest fault of his.

  81. Laws by Pompatus · · Score: 1

    Courts have protected software vendors from most consumer lawsuits, and some have held that the companies are all but immunized by warnings buried in lengthy user agreements, those boxes with massive amounts of text with the "I agree" button at the bottom.

    This comment surprised me. I thought that EULAs had never been challenged in court. If "companies are all but immunized" by EULAs, maybe it's a good time to rethink the legal binding a EULA has.

    I think the best solution is to lump "virus" and "spyware" into one category; both from a legal and software (i.e. virus scanner) standpoint. Granted, there are some problems even with this solution. But if I had the perfect solution to this problem, I would be richer than Bill Gates.

    --

    ----
    Squirrel ... It's not just for breakfast anymore
  82. Re:Advice by Steinfiend · · Score: 2, Insightful

    This is a very elitist view and in no way expressed in an effective manner. However, the point is kind of a valid one.

    The "Internet", whatever that actually means, was definitely different 10, even 5, years ago. Not only were there less people online, those who were needed at least some technical savvy to be successful. Anyone who remembers trying to get a dialup modem working in Windows 3.11 for Workgroups should be able to agree. The people you met tended to understand the technology behind the Internet, the reasons why it exists and, as such, had a direction and a reason to be online.

    However, as more people have got online and surfing has turned from a technical tool into a hobby and then participatory and ultimately passive form of entertainment things have definitely changed. Without the popularization of the Internet we wouldn't have websites like Slashdot, we wouldn't have widely accessible Email, we wouldn't have Instant Messaging clients (IRC excepted, maybe) and us geeks would have had a much harder time getting hold of Linux distros.

    Yes we have to put up with Spam, yes we have to put up with annoying AOLers, yes we have to fight off evil spyware, yes we have to put up with annoying personal webpages with flashing text and badly sized pictures of peoples dogs. However, it's a price though I think we are willing to pay for all the fun the Internet can bring. Also, don't tell me I'm the only one who gets at least a little enjoyment from successfully setting up a new firewall or configuring a new piece of anti-spam software?

  83. The only advice I have.... by Electric+Eye · · Score: 1

    for many of my personal tech clients is one of two choices: be vigilant about running your spyware eevry week and use Firefox instead of IE. Also, make sure to have all MS updates.
    My second option is to go the Mac way. I had a client the other night who had her family's IBM PC completely wiped out by some trojan horse. Her daughter downloaded free version of Limewire and it went to hell from there. She said her son (a college student in Boston) keeps egging her on about replacing the PC with a Mac. I told her about the new MiniMe box and seems like she's going to take the plunge.

    Most people I deal with - parents, grandparents mostly - simply have no idea what to do about all this shit that these lozer hackerz throw at them. They get very angry and become very frustrated. So, switch to a Mac or learn your PC skills very well. In that vein, allow vigilatiism against these retard hackers.

  84. I gave up on e-mail by Domo-Sun · · Score: 2, Insightful

    I gave up on the Internet for a while, then I came back with multiple computers. One for the Internet, and the others for applications. I only brows with opera and Mozilla and I have everything turned off. I use ad-aware programs and I delete webcheck.dll, loadwc.exe, and set reg keys : "RegDone"="1" "EnableDCOM"="N" and delete c:\windows\wscript.exe

    I disable something with ad-aware's LSP Explorer plugin, forget what...
    It's still not enough. I shouldn't have to do all this crap.

    One thing I have given up on is e-mail. I change my e-mail every few months and I almost never use it, and I never give it to anyone. I also never use IM or IRC.

  85. Cripes... by Momoru · · Score: 1

    Stark read five years' worth of computer magazines just to keep up with how to defend himself.

    Even with two firewalls and antivirus and anti-spyware programs running, Stark stopped looking for new business deals online. He said he would buy only from places he had dealt with before, preferably in the physical world rather than the virtual one.

    "I'm not letting my guard down again," Stark said. "Never."


    He read five years of tech magazines to keep up? Thats his first problem, is that he is an idiot...i don't know what good reading 5-year old tech magazines will do, i'm sure thats a stretch of the truth. And second if he is "smart enough" to install two firewalls, an anti-virus and an anti-spyware, how is he not smart enough to know who is reputable to buy from online? I've NEVER gotten spyware or a virus from buying from an online vendor...even non big name ones. The only time i've gotten spyware was thanks to leaky IE, but even if your doing business in the physical world, in theory you can still get this doing personal things. Whatever, this article annoys me to no end.

  86. Sue Microsoft... by Yaa+101 · · Score: 1

    I think it is time that the community gathers together some money and start to sue Microsoft...

    If it werent for Microsoft's crap we still would have a interesting save internet...

    Microsoft is directly responsible for the deminishing value of the internet.

  87. Much simpler advice by PetWolverine · · Score: 5, Insightful

    Get a Mac!

    --
    I found the meaning of life the other day, but I had write-only access.
    1. Re:Much simpler advice by soft_guy · · Score: 1

      Yeah, but that was good advice even before the internet became popular.

      --
      Avoid Missing Ball for High Score
    2. Re:Much simpler advice by ad0gg · · Score: 1

      Yeah lets support a company that advertises with adware. Might as well start buying stuff from spam too.

      --

      Have you ever been to a turkish prison?

    3. Re:Much simpler advice by Anonymous Coward · · Score: 3, Informative

      I've been using Windows and Linux for years. Last September my school gave me a Mac to use. After 4 months of use I've realized just how much better a Mac can be for people without a CS degree or similar experience. Nothing bad has happened to anyone I know using the Macs.

      Next time my parents and friends of a less geek-ish persuasion decide to upgrade, the new Mini Mac is going to be the only one I will continue to provide free tech support for - which means, as I've learned, hardly any tech support at all.

    4. Re:Much simpler advice by justinstreufert · · Score: 2, Insightful

      No, don't get a Mac!!
      If too many users migrate to the Mac side, we'll start seeing Mac spyware and Mac adware! While I love my Mac, I do understand that the only reason it isn't as cluttered up with crap as the average PC is because of OS X's miniscule market share.

      So, I say, keep Macs a secret! Shhhhhhhhhhhhhh!
      Justin

      --
      "Why would God give us a waist if we wasn't supposed to rest our pants on it?" - Rev. Roy McDaniels
    5. Re:Much simpler advice by Jord · · Score: 1
      Yes just like Apache got all of those security leaks when it became so popular on the net...

      Get a clue. OS X does not have any infections because it is a better written system. Windows has all of the infections because it is crap.

      Just that simple.

    6. Re:Much simpler advice by AnalogDog · · Score: 2, Insightful

      Or run Linux. I recommend Mandrake to the newbies, its a good install and run version, and totally configurable for the experts.

    7. Re:Much simpler advice by justinstreufert · · Score: 1

      I'll bite. I don't think your Apache analogy is correct.

      Adware and spyware don't require bugs or exploits to flourish. One of the most common ways malware gets into Windows boxes is riding on some "legitimate" program a user installs. Since the user is taking action in installing things, the OS doesn't get a chance to stop it from happening.

      Once it's on your system, the malware can install itself as a hidden startup task (or UNIX daemon, or whatever) and go to town recording your web browsing activities or performing other misdeeds.

      This is not an indictment of OS X. You are partially right in that Safari is probably better at stopping malware from making an end-run around the user and installing itself than IE is, and that OS X's UNIX-based permissions system might limit the damage a piece of malware could do. But, most adware and spyware isn't out to delete your entire hard disk, anyway.

      I'm convinced that if the mac mini does its job and doubles Apple's desktop market share, we'll start having to watch out for nasty software just as vigilantly as our PC neighbors...

      --
      "Why would God give us a waist if we wasn't supposed to rest our pants on it?" - Rev. Roy McDaniels
    8. Re:Much simpler advice by akulbe · · Score: 1

      I couldn't agree more. Linux and Mac are definitely viable alternatives.

    9. Re:Much simpler advice by iamacat · · Score: 1

      Actually, it also has something to do with the fact that Macs don't run web pages and e-mail as programs, among a few other security precautions.

      If more people switch, we'll eventually see adware in programs you manually download and run, just not self-installing variery. And for non-administrator users, it will not be able to modify shared applications or system libraries. People will be able to get rid of it with "rm -rf ~/Library".

      To be fair, WinXP SP2 with Firefox, Thunderbird and iTunes instead of MS apps comes close to that level of security. The remaining concerns are world-writable DLLs and COM controls scattered all of the disk, the fact that user's registry hive can not be removed without breaking many installed programs, and inconvinience of running as a non-admin.

    10. Re:Much simpler advice by timeOday · · Score: 1
      So what?

      Your argument is this: in the hypothetical situation where OSX is as popular as Windows, OSX will be compromised about as much as Windows.

      My counter-argument is: who cares about a hypothetical situation? The fact is, people running Macs and Linux have a lot less trouble with spyware etc.

    11. Re:Much simpler advice by Jord · · Score: 1

      My argument is the exact opposite of what you assumed. Please reread my post.

    12. Re:Much simpler advice by arminw · · Score: 1

      ...the only reason it isn't as cluttered up with crap as the average PC is because of OS X's miniscule market share...

      Not so! On the Mac you don't need to have admin privs to run programs, whereas on Windows most stuff won't run unless the user does have admin status. Also OSX doesn't have that crap thing called a registry which still causes endless grief for Windows users. On OSX you need admin privs only to install software and make system changes, which an ordinary user needs to do only occasionally. Running as a standard user on OSX is light years more secure than any, even super patched, anti-virus protected Windows box.

      Hackers LOVE challenges and have tried and are still trying desperately to mess up Macs the same way they have done for years on Windows, but they are still quite unsuccessful at breaching the Mac. Even old OS9 is still far more secure than any flavor of Windows even pretends to be.

      --
      All theory is gray
    13. Re:Much simpler advice by the+pickle · · Score: 1

      That would require Mac OS to be designed to allow such sneaky software. To believe that market share has anything to do with this is to fall for the same fallacy the trolls use against you. It isn't about market share; it's about how secure the OS is from the ground up, and how the OS presents new applications for installation.

      p

    14. Re:Much simpler advice by CarbonUnit_718 · · Score: 1

      USA Today (Tuesday, November 30, 2004) did an article about OS security. They Tested Windows XP SP1 and Mac OSX Jaguar along with others. All computers did not have the firewall on. Windows had 8,177 hacking attempts per day and Mac OSX had 8,155. Windows had 9 succesful break-ins and Mac OSX had ZERO. Mac OSX is based on XDarwin (Unix based). XDarwin is open source so there are thousands of eyes viewing and submiting improvements to the code. Because so many different people look through the code many more security holes are seen and fixed. It's like proof-reading a paper you wrote. If you have someone else read it they may see errors that you overlooked.

    15. Re:Much simpler advice by timeOday · · Score: 1

      Oops. Well, I hope we get the chance to find if you're correct, and I think you may be.

  88. That is why... by SuperKendall · · Score: 5, Insightful

    1. My parents both use Windows PCs at work. they work for large companies that are not going to transition from Windows to Linux or Macs.

    No - they use Office at work. Admit it!!

    That is why there is Office X for the Mac.

    2. My parents get confused if I alter a toolbar on their home PC when I am working on it. They think it is broken if it does not look exectly like the one they use at work.

    You give them too little credit. Perhaps they will like how the Mac works better overall?

    3. They do not want to learn how to use a PC. They still can't program the video player, they have no DVD player, they think CDs are some sort of voodoo.

    Then probably, they should have a Mac and not a PC.

    How would /.ers suggest that I wish a perfectly straight face suggest they use a Mac or Linux? Not gonna float people.

    Pretty easy, really. How are they going to fare in the long term when Longhorn comes out if they don't even like changig a menu?

    Break them of the habit now, a short-term pain will go a long way in the future.

    --
    "There is more worth loving than we have strength to love." - Brian Jay Stanley
    1. Re:That is why... by Fatchap · · Score: 1

      No - they use Office at work. Admit it!!

      As well as IE, windows file explorer and a CAD app that my father uses.

      Perhaps they will like how the Mac works better overall?

      Does it look like windows 2000? If not I doubt it, it confuses them.

      Then probably, they should have a Mac and not a PC.

      Why it is just something else to learn!!

      How are they going to fare in the long term when Longhorn comes out if they don't even like changig a menu?

      Like Longhorn will ever be released in their lifetime!

      I just think it is very easy for people who understand technology and think it is cool and interesting to learn about new ways of working and new systems to say switch OS or switch platform. It is not that easy when you think of a PC as a clever typewriter and you are scared that there is an icon for blow up house that you might click on by mistake.

      --
      The only reason some people get lost in thought is because it's unfamiliar territory.
    2. Re:That is why... by krunk7 · · Score: 1
      It seems your saying "My parents are border line retarded, there's no way they can learn a different browseer let along an entire OS!".

      Please, they're obviously professionals of some sort or they wouldn't be using computers at all, they'd be flipping burgers.

      I make spare change tutoring little old ladies how to use a computer. I'm talking about the type of user that is proud they know which part of the computer is the mouse. If I can get these users up to speed in a matter of a few hours, than I'm sure your parents could swing it.

      Now if you approached it from the angle of: The CAD program my father uses is not available on Mac....that'd be a valid reason. The "my parents are retarded" approach is weak.

    3. Re:That is why... by handslikesnakes · · Score: 1
      Your logic is like blaming a rape victim for being attacked because of the clothes they were wearing: blame the rapist.

      A better analogy would be like blaming the guy who dresses his daughter like an erotic schoolgirl and tells her to always help people find lost puppies when he knows their neighbourhood is full of convicted pedophiles.

    4. Re:That is why... by Anonymous Coward · · Score: 1, Interesting
      my 70+ year old dad has a hard enough time coping with the differences between Windows 98 to Windows XP after the transition

      70+ years old and still slaving away at a Wintel desk job? Sad. I get the impression from your posts that you haven't even used a Mac. You seem to be assuming that it's just another OS that is just as difficult to learn as Windows. It's not. I sat my mom, who doesn't even know how to type, in front of a Mac, and in less than an hour she was surfing the web, sending email and listing antiques on eBay, with absolutely no help from me. Her VCR is still blinking 12:00, but that's because it's a totally different technology. Tell your folks to spend an hour at the nearest Apple store, just checking things out. I predict that they will be so impressed by the ease-of-use and true plug-and-play (versus plug-and-pray) compatibility of the Mac OS that they will decide to ditch their home Wintel box(es), retire from their PC-using jobs and find something different and fun to do with the rest of their lives.

  89. Interestingly enough by AviLazar · · Score: 1

    My very first e-mail account. Which I only log into about once a month - gets almost no spam mail. I do not use it for anything, but it used to get around 200-300 a day, and now I get about 50/month. I registered the account around 95-96. So maybe spam companies do eventually give up on e-mail accounts?

    --

    I mod down so you can mod up. Your welcome.
  90. No thanks to jobs and social life by isopossu · · Score: 2, Interesting

    The ages of people interviewed seem to be 50, 52 and 77. Can anybody younger afford to remain offline? Even if you don't (already) need net in your job, not having an email seems actually quite impolite nowadays.

  91. Don't give up! Try a Mac... by sydsavage · · Score: 2, Interesting
    I'm quite serious. I have yet to see a single pop-up ad, virus or trojan on my always on, trusty Macintosh. My girlfriend, who's not a computer geek by any measure of the word, was perplexed by what her relatives were talking about with all the problems they've been having with their computers. She once asked, "is it really that bad of a problem on non-Macs?"

    Also, using my .mac account for my primary email, I get about five spams a day. And each and every one of them originate from the same company, that a 'friend' of mine signed me up so she could get some free movie tickets. (She is actually an ex-friend over this very issue... she went ballistic when I asked her not to give out my personal information or send me stupid forwarded joke emails. Her response back screamed I WILL NEVER SEND YOU ANOTHER EMAIL, EVER! and I said, "fine by me.") I could try to get rid of those five per day emails, but I'm afraid of increasing the amount by using their 'unsubscribe' link.

    1. Re:Don't give up! Try a Mac... by finse · · Score: 1

      MAC's are great! My mother, an artist, has been a frustrated computer user for 15 years. about 5 years back she made the switch. She is now confident and can finally use the computer without fear. The one downside I have seen is her email. Often times, she gets get the remains of a virus attack in her inbox. (NDR from a domain that recieved a spoof'ed message, actual virus shells (run this patch...)) Overall, I enjoy providing support to my mom. The G5 is a joy to use. I wish I could say the same for other friends/family still under the iron grip of another, unamed, OS vendor.

      --
      Paranoid tinfoil hat crowd say Y here, everyone else say N.
    2. Re:Don't give up! Try a Mac... by magefile · · Score: 1

      I could try to get rid of those five per day emails, but I'm afraid of increasing the amount by using their 'unsubscribe' link.

      Why not just blacklist that domain?

    3. Re:Don't give up! Try a Mac... by sydsavage · · Score: 1
      Well, I'm pretty lucky, there. My mom (also an artist) has always been a Mac user, as well as the rest of my immediate family. In fact, I got my start with computers when my dad brought home an Apple ][+ back in 1980. So far, I'm the only member of the family that has ever owned any x86 hardware, and that's only been in the last year that I decided I wanted a box to do linuxy stuff on.

      I also find it a pleasure to give the occasional support to my Mac using family, and a chore to support the "other" platform.

      I swear, the next disposable $500 I get, I'm going to buy a Mac Mini, and loan it out to the non-believers in my girlfriend's family while I take their computers 'back to the shop' for repairs. Then they can have the option of having their old box back, or purchasing the loaner after using it for a week. (I'm only half kidding. I know this could backfire, but it'd be a fun experiment, and a win-win for those that switch, since they then move into the 'joy to support' category.)

    4. Re:Don't give up! Try a Mac... by sydsavage · · Score: 1
      Why not just blacklist that domain?

      Because I don't run the mail server, since it's my .mac account. Otherwise I most certainly would. Anyhow, Mail.app correctly identifies them and tosses them into my Junk folder, so I only see them when I check for false positives, which are extremely rare.

      I considered asking Apple to blacklist it, but I'm sure a sizable amount of .mac users have 'opted-in' to their spam, in the hopes of getting a free iPod or movie tickets or whatever bribe their currently offering.

  92. My dad was gonna quit the net... by djirk · · Score: 2, Interesting

    My dad is in his mid 60s and has been using a computer for about 10 years now. I stopped by my parent's house last year and he told me he was cancelling his dial up service because he had so much crap on his computer. I took his computer, wiped it clean and put a new copy of windows 2k on it along with firefox and thunderbird. I told him not to use IE or outlook, only use the two programs I had put on his computer for him. He's still using the internet now, several months later and is very happy with the Mozilla programs. I put Zonealarm on his computer too and he loves getting the little pop up messages telling him it's blocked something. He has told several of his friends that they need to switch over to firefox also.

  93. A few tips by madprof · · Score: 1

    Firstly, get Thunderbird and use its rather excellent spam filter.
    It also allows you to very easily to filter out email you really want to keep so you can set up a whitelist of addresses you're happy to receive email from.

    Secondly, yes you can use Firefox instead of IE to avoid those IE-targetted malicious websites snaring you.

    Thirdly, get some anti-virus software and adware-killer software (Adaware and Spybot Search & Destroy together will do a lot) and you'll massively reduce the chances of infection. You can get free anti-virus software from Grisoft here.
    No that's probably not the best anti-virus protection around but it does mean anyone can get some level of protection and not just those who can afford Norton et al.

    Fourthly, get a firewall like Zone Alarm or just turn on the one that comes with Windows XP SP2.

    With a point in the right direction it becomes a load easier to manage everything.

  94. Easy... by oddman · · Score: 1

    First, get your computer literate friend/nephew/grandson/whatever to clean up your machine.

    Second, change your e-mail address.
    Then don't give it out to any website that isn't run by a major corporation. The big guys can't afford the bad publicity of being called a spammer so there opt-in/opt-out options really work.

    Third, don't download anything. No greeting cards, no funny little screensaver. NOTHING!

    Done.

  95. Demographic? by manduwok · · Score: 1

    "Any advice for frustrated users, especially non-technical users?"

    Would the non-techies be reading /. for advice?

  96. Yes by HarveyBirdman · · Score: 1
    Any advice for frustrated users, especially non-technical users?"

    http://tinyurl.com/449k4

    --
    --- Ban humanity.
  97. Cause-"Windoz designed to allow so many functions" by Rescate · · Score: 1

    From the article:

    Microsoft's dominant Windows operating system also makes it possible for malicious code to spread, in part because it was designed to allow so many functions.

    Arggh. I guess the reason other non-dominant operating systems are more secure is that they weren't "designed to allow so many functions."

  98. Don't use Primary Email Account by TooLazyToLogon · · Score: 1

    99.9% of all the spam I get is to my primary email address. Since the only me and my ISP know it's my address, I filter all email to that address that isn't my from my ISP. I've set up subaccount email addresses and get virtually no spam on these accounts.

  99. I fix home computers by Facekhan · · Score: 2, Interesting

    I fix home computers as a side gig and I tell people, especially those people who own cheap or old computers and don't do much more than surf, email, and word process that user friendly versions of Linux are waiting for them, immune to nearly all viruses and spyware and the best part is they will probably not have to restart their computer anymore.

    Did I mention they are free and I will make you the CD's for Fedora, Mandrake, Suse, or whatever other distro you want and you can just pay me to install them for you.

    Alas, maybe they are afraid they will miss me.

  100. Inconceivable by ConsciousObjector · · Score: 1
    The Interenet has totally revolutionized the way that many people run errands, conduct business, communicate, and entertain themselves. The biggest concern has been that certain segments of society (ie the poor) have been left out. But now people are leaving? Impossible. Converts are converts for life.


    I have Yahoo!Mail, and every single piece of spam (except that from Yahoo itself) goes to the bulk folder. I run Adaware on a regular basis with no problems. The only thing I can think of is that these people are checking out the funkiest porn sites and clicking yes to EVERY pop-up. Come to think of it, I visit porn sites and still have no problems. I hesitate to judge, but I say they're wimps. Do not throw the baby out with the bathwater. Just switch soaps.

  101. Popups make user quit internet... by Col.+Klink+(retired) · · Score: 4, Funny

    ...and when I opened the link, Firefox told me it had prevented latimes.com from opening a popup.

    --

    -- Don't Tase me, bro!

    1. Re:Popups make user quit internet... by rbarreira · · Score: 1

      For me it was two, lol...

      --

      The AACS key is NOT 0xF606EEFD628B1CA427BEA93A9CA9773F
  102. Free Dinners by workingstiff · · Score: 1

    Why not offer to help fix computers for something in return? I often ask for dinner, personally, as I don't really cook. No one really considers this an imposition, the other person usually considers it underpayment.

    Make yourself a CD book with some common repair tools, and get to work. Not only is it a great way to socialize, but free food is always a good thing!

  103. Stupid writer by bryan1945 · · Score: 1

    Good explanation and expamples of the problem, but how about a little info on how to avoid these problems? Towards the end the artice mentions Microsoft buying an anti-spyware company, but that's it. No mention of Ad-Aware, no mention of Spybot. At least come up with something usefull to help people out even if you don't mention specific programs or companies.

    Yeesh.

    --
    Vote monkeys into Congress. They are cheaper and more trustworthy.
  104. back in 86 by ellem · · Score: 5, Insightful

    when I got paid for knowing about computers for the first time I thought, "Everyone should own a computer!" I think that a lot less now. But not becuase I am 1337 and "they" are LUSERS with PEBCAK problems. Not at all.

    The home computer has failed to become an appliance like a microwave, or a refrigerator. Is it really any easier than it was back in the Apple ][e, Commodre 64 days? Has WinXP or Suse 9.0 or OS X really made computing as transparent as heating a chicken? Has networking gotten much simpler?

    For the average mom and pop at home who want to send some email, do some online banking, shopping, knowledge gathering and write a letter, maybe balance a checkbook really need dual G5s a P4 3.0?

    The computer world looked ready to go back to main frame client/server models with things like Java et al. It should. Give mom and pop a 20+" monitor and keyboard and mouse and let them access everything though their browser. Here's you Word Processor, here's you email, here's your pr0n.

    And for those of us bold enough to muck about in kernals, driver and whatnot well we still could. Andf we wouldn't have to do it everytime we visit our parents, neighbors, friend's office.

    People are diving off the internet because configuring their computers is still hard. It's still "dangerous" and frankly all the pr0n in the world can't drive this "internet" thing much further. And to this point pr0n and games have driven the internet and home computing into the super computer realm to this point.

    The users aren't the issue. The fact that some 40 years later not all that much has changed regarding setting up a network is an issue. The fact that there is a large corporation out there making consistently insecure software despite their responsibility as the market (well really as THE market) leader is an issue.

    --
    This .sig is fake but accurate.
    1. Re:back in 86 by Detritus · · Score: 1

      My Apple II was more of an appliance than any modern computer. The only non-volatile storage was the floppy disk. It didn't have config.sys, autoexec.bat, a registry, CMOS RAM for BIOS setup parameters, DLLs, service packs, anti-virus software, and other modern dreck common to PCs. Installation was take it out of the box, plug in the floppy controller board, plug in the monitor, plug in the AC cord, put a system floppy in the disk drive, turn it on and type "PR#6".

      --
      Mea navis aericumbens anguillis abundat
    2. Re:back in 86 by heybo · · Score: 1

      Still on occasions it froze and hung. Couldn't connect to anything on a network, and you had to know to type "PR#6" to get it to boot of it just sat there. You missed the guys point there just isn't that much differance from to days of 86 and today execpt people get away with infecting machines with their crap so they can spread more marketing BS. Lets face it the driving force in all this is marketing.

  105. Re:They're angry at Dell & Microsoft & the by HarveyBirdman · · Score: 1
    That's like blaming your car manufacturer and the department of transportation when your car gets broken into.

    Welcome to the American legal system.

    --
    --- Ban humanity.
  106. No, but I've heard... by yelohbird · · Score: 1

    Slashdot effect too much for some users. Some users are giving up on the Internet.

    --
    h-t-t-p-colon-slash-slash-slash-dot-dot-org
  107. The Wonders of Globalist Panmixia by Baldrson · · Score: 1
    the Net reaches everyone in the industrialized world, including large amounts of people with no shame and large numbers of criminals.

    The imposition of globalist panmixia powered by advanced transportation and habitation technologies is resulting in precisely the same sort of sociopathic opportunism in other layers of abstraction of industrial civilization.

    People who demonize isolationists are themselves acting as the moral equivalent of HIV.

    1. Re:The Wonders of Globalist Panmixia by AtariAmarok · · Score: 1
      "The imposition of globalist panmixia powered by advanced"

      Globalization is a result of a lack of imposition. It is a result of the people themselves getting more power to make decisions without the permission of ruling elites who say "You want to do this across a `border`? I don't think so. And if you do, you will pay a tariff into my greedy mitts".

      I don't demonize isolationists. Isolationism is fine. It should, however, be left as an individual choice, and not forced on everyone by a tyrannical act of the ruling elites. In that respect, isolationism is like religion and socialism.

      --
      Don't blame Durga. I voted for Centauri.
    2. Re:The Wonders of Globalist Panmixia by Dun+Malg · · Score: 1
      The imposition of globalist panmixia powered by advanced transportation and habitation technologies is resulting in precisely the same sort of sociopathic opportunism in other layers of abstraction of industrial civilization. People who demonize isolationists are themselves acting as the moral equivalent of HIV.

      Huh? Sounds like a simple expansion of JG's Greater Internet Fuckwad Theory, only with overly complicated philosophy undergrad words. Simpler explanations with more insight are usually more impressive, BTW, than statements of the obvious couched in obscure terms.

      --
      If a job's not worth doing, it's not worth doing right.
  108. what is the Apple return policy? by geekoid · · Score: 1

    I mention the Mac mini to soem people, but what if they cant do something that they can with the PC and it turns out to be useless for them? can they take it back and get a full refund?
    A lot of people will not be 100% confident they the Mac mini will give them what they need, so they won't buy.

    --
    The Kruger Dunning explains most post on /. http://en.wikipedia.org/wiki/Dunning%E2%80%93Kruger_effect
  109. I would recommend... by I.M.O.G. · · Score: 1
    An article I wrote for removal and prevention when working with the PC of a frustrated common windows user:

    http://www.overclockers.com/tips1166/

    I have received a lot of positive feedback about how useful people have found this, and you can find it linked from many respectable sites around the web.

  110. Take Away their admin privileges by OldBaldGuy · · Score: 1

    If they require windows, simply take away their admin privileges. If they are techie enough to defeat that, then put them on their own machine or install linux.

  111. I've given up on the net completely. by elhaf · · Score: 1

    I no longer use the web, or e-mail, or anything, but it is for religious reasons, not from spam. Yours etc., Brigadier Arthur Gormanstrop (Mrs)

    --
    Six score characters.
    Brevity being wit's soul
    I have enough space.
  112. Good. by hairykrishna · · Score: 1

    If people can't be bothered to learn how to maintain their machines properly they should get the hell off our 'net. It will stop their trojaned and spyware filled PCs fucking it up for the rest of us.

    --
    "Physics is to math as sex is to masturbation." -R. Feynman
  113. Simple techniques by KiltedKnight · · Score: 1

    One thing you should never do from any e-mail address you want to keep readable is post to Usenet. Get yourself a couple of free e-mail addresses from Yahoo, hotmail, gmail, or any other service like that and use it as a "spam trap." Any time you post to Usenet or any open web forum that does not obscure your e-mail address, use that one as your return address. Keep the address you want usable off of these places, and the address farmers won't be able to harvest yours. Be absolutely certain that your friends know not to give out your hidden address.

    Yes, I know everyone's going to say "Firefox and Thunderbird"... so I won't bother repeating those things.

    What I will emphasize is locking down cookies on your system. Set them so that only the originating site can store them. Lock down ActiveX controls entirely. No ActiveX controls should be run without your permission, even if they're "signed." Be sure to set browser preferences to send "nobody@nowhere.co.us" or something like that as your anonymous ftp password.

    Report spam to SpamCop (www.spamcop.net). It may not do much in the short term, but it will help get some of these originating sites into the blacklist, and might even get the customer terminated.

    Doing all of this won't eliminate spam from your inbox. Short of not getting on the internet, nothing will. It will, however, greatly reduce it.

    --
    OCO is Loco
  114. Safely Remove Hardware by pixysniffer · · Score: 1

    A friend's mother, a private practice psychiatrist, recently asked me over to do work on her laptop. Ridden with viri and spyware, it was virtually unusable. When I explained how drastic the solutions were for all of the computer's illnesses, she threatened to just rip out the WiFi card and put the thing away for good, only to use it in need of word proccessing or scheduling visits with patients. Luckily neither application required internet connectivity.

    Luck is the key word there. It's her luck that she doesn't absolutely need to be connected to do all that she needs to for business. Some people are not so lucky, and the do have an absolute need for internet connectivity for business reasons. However, I think in a lot of cases connectivity is majorly a convienence. For example, stamps.com instead of buying and licking real stamps.. or checking freight costs on a website instead of in a book or calling an operator at the shipping company.

    The downside to being able to simply say one can get by without the internet because you can send your secretary to Office Depot to get office supplies instead of buying them online, is the personal effects of the internet. The son of that psychiatrist, my friend, is living in Japan. Even with cheap phone cards online it's hard to stay in touch while he lives and goes to school half way across the globe. Email is a great way for her to still feel close to her son.

    So a reminder to you frustrated internet users, before you tear out your WiFi card and stomp on it for your own personal release, be sure you click on Safely Remove Hardware first.

  115. Easy fix by downhole · · Score: 2

    For spyware and viruses, don't use Microsoft products. The iMac mini was probably made to be a replacement for Windows users tired of spyware and viruses - just remove the old computer, and hook the iMac up to the same devices.

    For spam, not using AOL is a good start. Then, don't use your address on web forms. Be prepared to change addresses every few years or so. And use a decent e-mail client that has spam filtering.

    Ta-da!

    --
    I don't reply to ACs
  116. So then it is unanimous... by SuperKendall · · Score: 1

    With a statistically insignificant number of people objecting, the choice is unanimous - buy a Mac!!

    You can afford one now (especailly for people with PC's to ditch and monitors to keep).

    You can keep using Office, because it is there.

    You can use all sorts of other cool programs that are not on the PC.

    It doesn't get any more clear than this - people actually dropping off the network? They obviously need a Mac. People new to computers? Be kind and advise them to use Macs. People looking at laptops? They really should be looking at macs.

    If nothing else, by advocating the Mac platform to everyone you are serviing to increase platform diversity and THAT helps everyone in the long run. Even if the Mac can only reach 20% total market penetration, you still are making it an easier choice for people to develop with cross-platform in mind, which in turn also makes it easier to have a Linux port.

    --
    "There is more worth loving than we have strength to love." - Brian Jay Stanley
  117. A solution for non-techies by davidwr · · Score: 1

    What non-techies need is a "turnkey" 2-way firewall they can plug their phone line or DSL or cable modem into that would block nasties.

    This box would be a very simple firewall w/ a modem:
    - nothing gets in uninvited
    - nothing gets out except http: and https:. No IRC, no chat, no email, unless it's routed over those ports.

    This, combined with a "locked down" web browser that sandboxes everything or at least blocks auto-installs, is just what many non-techies need.

    Oh, yes, I know people who are ready to pull the plug but don't because someone else in the house depends on the 'net.

    --
    Knowledge is how to play a game, intelligence is how to win, wisdom is knowing what game to play.
  118. re: users quitting the internet by Rage+Maxis · · Score: 1

    Well, everyone I know doesn't bother using email anymore.

    99% of the casual users I used to regularily correspond either don't like me anymore or have done what I suspect a great portion of people have done.

    1) Installed a MSN client or other client which allows them to sit as "away" or "offline"

    2) Regularily do not respond to MSN messages

    3) Do not check email and agressively tag things as spam causing even legitimate emaillers to drop into the Junk Mail folder. Then they check it once in a year and by then its been deleted or they are too "busy"

    I used to hear the line "I dont log into MSN anymore because all the people with no lives would MSN me as soon as I logged in EVERY SINGLE TIME. etc.

    The Internet had alot of promise for bringing people together in new ways and fostering a new "safer" level of friendship. Personally I have moved all over central Canada in the last 10 years and have put down roots for only a couple of years at a time. As a result I have friends all over Canada. Even so, none of my moves were traumatic because I always had MSN or ICQ or good old email to keep in touch with people. It was great. I used to spend 1-2 hours a day only chatting and on top of that i'd spend the rest of the day with the window at least running (as I was in IT).

    In the last year I moved to rural ontario to live with my parents and work in a warehouse, after my life basically fell apart. Strangely enough, i'm not sure if it was because I was misssing MSN "primetime" because I was working nights or early mornings but there is never anyone but my couple of geekier friends online. Its rare that I have a real conversation online anymore. But thats just how it is I guess.

    I know alot of people have just given up though. Several of my friends have been hit by spam or spyware or MSN viruses and just not gotten their computers fixed for a year. a YEAR. I can't even imagine that. I used to log into MSN via wifi used to run the RF gun system at work on my PDA just to keep connected. (you know you use IRC too much when you IRC on your PDA. Try it sometime, its not fun)

    Personally I have never really been bothered by spyware or viruses because I have good personal habits. Spam is a bit more of a problem but since I started working from the other way back (identifying good messages out of the junk rather than vice-versa) things have been pretty good. I use a linux box at my house that uses fetchmail/gotmail to concentrate all my mail into my personal domain at my buddy's rack server then (I want to change this soon) use isbg.py connected to a very aggressive spamassassin w/SARE rules setup that polls in the background using cron and move the definitely spam into a SPAM directory with subject rewrites. Then outlook at work loads up the dir and puts the mailing lists into their dirs (I dont have a mailbox on a shell I control so don't say procmail to me, I would if I could) and then copy any email to a "questionable" mailbox. The spamchecker runs on this as well, so after 15 minutes its empty. Anything in my addressbook gets left in the inbox. Super whitelist. My life is good but I do have to check the questionable on a regular basis.

    But the problem with that setup is that most users are too convinced they are too stupid to set it up.

    A little side rant here, im in a new job where they are all so afraid of my supposed "advanced IT skills" that i've been leashed and prevented from doing my job or using any tools. I tried to explain that my only real skills are not being afraid of any problem and knowing that I can break it down into smaller problems and then its just a matter of being organized, documenting well and knowing how to use google. P.S. I've found answering "what would you do if ..." questions in interviews with "i'd ask on #linuxwarez then hit google" doesn't go over well, even if its true. Im really pretty dumb.

    But yeah, people think they're dumb. And people hate people

    --
    --- ask me about nihilism, I will have nothing to tell you.
  119. I don't think Macs are the answer by Zod000 · · Score: 2, Insightful

    Seriously, Giving some family member who has finally grasped the concept of Windows a drastically differnet (and expensive) computer and operating system doesn't seem like a good idea to me. I have had great success installing Linux (Fedora usually) on familiy members pcs. I just adjust a few menu's and place some icons on the desktop and I'm done. They don't have to buy ANYTHING, they already have a computer. Even a cheap Mac ($800-$1000?) doesn't seem all that cheap to me.

    --
    People seem much brighter once you light them on fire.
    1. Re:I don't think Macs are the answer by Electric+Eye · · Score: 1

      Mini Mac. $500+. No reason to spend $1,000 if they don't want to. Also, the OS is much mroe user-friendly than XP or whatever.

    2. Re:I don't think Macs are the answer by idsofmarch · · Score: 1

      When asked about training, Apple once showed a picture of 1st graders learning to use Macs. Of course, a Mac isn't the only answer, but it is a very, very good answer for lots of people. The OS is more helpful, more straightforward and the help app actually works and tends to give very easy answers to even fairly complex questions. Linux can also work, even well-protected Windows systems can work, the problem is the inherent monoculture complicated by a user base that is sadly ignorant. We can do better.

      --
      Anyone who whines about being modded down should be.
  120. Even at Universities. by elecngnr · · Score: 1

    The Department of Electrical Engineering at the University of Nebraska is even seeing the effect of all the crap on the internet. The problem is trying to offer students access to the internet in the labs and classrooms. Most of these computers use MS products. Students seems to feel it is their duty to install as much crap on these computers as possible--mostly screen savers, tool bars, etc. The problem is that more and more of these programs are infested. So, in response to that, electrical engineering students at the University of Nebraska received this email this week:

    The year 2004 was something of a milestone in computer history for "rogue" software like viruses (virii?) , "trojans", and "spyware" of various types. Computer technicians here and everywhere are flooded with users complaining that their Windows-based PCs are crippled, slow, and almost unusable. Almost always it is due to infection by such "malware".

    Many of these beasties arrive on our computers when we install software "toys" like extra screensavers, "fun" cursors, shopping tools, casino software, extra toolbars, messengers, games, and especially peer-to-peer file sharing software. Some can attack a system through the web browser simply by having a user visit a particular website, or can exploit instant messengers.

    As a result, it's not unusual to have computers that students are being asked to use for classwork be crippled and unstable. Infected systems can also "nuke" our University network bandwidth and, when file sharing has been done, our department has been threatened with lawsuits by movie studios protesting distribution of hacked DVDs on our classroom and research computers. You read the news as well as I and know that these are not idle bluffs: real people are paying real fines.

    The upshot is, that in 2005, the rules about how classroom computers may be used by students will change. The full brunt of these changes may not come about until the fall term.

    In brief: some instructional lab computers may no longer accomodate all possible computing tasks. E.E. lab computers are there for very specific instructional purposes, and our priority is to keep those classroom applications working. In some cases, faculty have requested that certain machines have network access restricted to UNL-campus-only mail and web servers (which we are able to do.) In ALL cases, classroom computers will require a unique log-in and password, that will be explained to you at a later date. And with very few exceptions, only system administrators will be able to install new software on Windows computers. Under no circumstances is recreational peer-to-peer file sharing permitted on University-owned PCs.

    You would have hoped engineering students would be saavy enough not to have been loading this crap. It is a shame to limit access in these situations, but it is the only way to ensure the computers with windows will perform the main tasks needed to be performed for the students.

    I am recommending to all my friends and family who are fed up with the problems with windows to either get Linux or get a Mac. If they cannot do that, I am recommending they get rid of IE, use Firefox or Mozilla, and stop downloading things they are unsure of.

    --
    Having done so much with so little for so long, I now can do anything with nothing at all.
    1. Re:Even at Universities. by Se7enLC · · Score: 1

      In brief: some instructional lab computers may no longer accomodate all possible computing tasks. E.E. lab computers are there for very specific instructional purposes, and our priority is to keep those classroom applications working. In some cases, faculty have requested that certain machines have network access restricted to UNL-campus-only mail and web servers (which we are able to do.) In ALL cases, classroom computers will require a unique log-in and password, that will be explained to you at a later date. And with very few exceptions, only system administrators will be able to install new software on Windows computers. Under no circumstances is recreational peer-to-peer file sharing permitted on University-owned PCs.

      Good! All systems should require a unique per-user login. And all users should be held responsible for what happens to that PC while they are logged in. The system drives should be write-protected, save for /temp, and network drives should be the only place for people to save/install things. Furthermore, the systems should be wiped clean at *least* monthly (ghost or similar fast network system restore).

    2. Re:Even at Universities. by elecngnr · · Score: 1

      Let me clarify the email a little. PC's in a designated engineering computer lab here at the university do require a user login/password and are tight in terms of not allowing the loading/saving of software, etc. The email details PC's that have been added to hardware labs. There are generally only a half-dozen to a dozen in each hardware lab. They were initially not connected to the network. Later, network connections were added allowing a student, who could be working on some project and may need a data sheet for a component, to access the internet and examine the data sheet. Also, if they were working on a project and wanted to do a little research on say amplitude modulation via the internet, they would be able to. Also, some classes post assignments on websites and, if they needed to download the assignment to be performed in the lab, they could. However, this unfettered access in these hardware labs led to the computers being infested.

      The actual PC and Sun Workstation labs require logins and nothing can be saved permanently. Once the computer is rebooted, anything saved to a temp folder is lost.

      --
      Having done so much with so little for so long, I now can do anything with nothing at all.
  121. For God's sake, quit telling people to buy a Mac by saltydogdesign · · Score: 1

    Once word gets out that Macs aren't plagued with crapware, *everyone* will get one. When that happens, the Mac will suddenly become a lucrative platform for this sort of garbage.

    --
    // This is not a sig.
  122. Advice by Macgoon · · Score: 1

    Any advice for frustrated users, especially non-technical users?" Buy a Mac. Duh!!

  123. A resounding YES! by dafragsta · · Score: 1

    I feel bad for my mom. I sold her my laptop back when, so that I'd have money to move to Austin. 2 years later, she finally caved and got a cable modem but the exploits and spyware are killing her desire to even have the computer. It's not just the internet thing. She has a Celeron 733MHz w/ 64MB of RAM which is enough to run Win2K and do the most basic tasks, but with all the spyware, it leeches every last ounce of memory and processor time. I thought about putting XandrOS on it (I did for my brother.) but that's too bold of an experiment when I live out of town and am not the most affluent linux user. I wouldn't be able to put Windows back on if it's not working out until my next visit. If my brother manages alright with Xandr, I might put it on my mom's machine this summer.

  124. To shut this down, just go after the money by LordZardoz · · Score: 1

    If the governments concerned would just pass laws that allow them to seize all revenues generated by invasive advertising, it would come to an end. While the RCMP (Or FBI if your american) may be more concerned with gun weilding lunatics, I am sure that Customs and Revenue Canada (Or the IRS) would be quite good at locating and seizing these funds. If all your cash gets taken away, you lose the incentive to do it.

    Of course, whether or not such laws violate fundamental rights are another issue.

    END COMMUNICATION

  125. Get a Mac. You will not regret it. by dr_skipper · · Score: 1

    My parents split up years ago, and each have remarried. They both have computers, Dad has a PC (xp), mom has a Mac.

    I'm CONSTANTLY supporting that damn PC. I friggin hate it. Him and his kids ARE to blame in a way, they see a popup and they click it. "is your system slow?" hell yes, click that fast and install whatever it is.. You can imagine the pain I feel.

    My Mom on the other hand has a Mac, a new iBook, and my Grandpa who lives with here, 88yrs old, has a DUAL G5 (damn I'm jealous). Guess how many viruses/spyware/trojans/worms/whatever I've ever had to deal with?? NONE.

    I will NEVER buy another PC. I own an iBook now, and will NEVER go back to that damn MS OS. I'd use linux, but I don't like the gui. (go ahead, start flamin, but it's my opinion and it's final, I just don't like it.. I run dozens of production server using linux, but hate the GUI).

    Can't wait for my Mac Mini to ship.. Goin right in the living room.

  126. Advice To The Net Knowledgable by CubeRootOf · · Score: 1

    Advice to the people who know how to remove these infections: Do what I'm doing and start up a business in your area cleaning up these things: Because there is no tried and true way to stop adware and spyware from assaulting users computers, you will always have a ready customer base to reach.

    The people will love you, and if you charge reasonable rates and do house calls, they will keep calling you. And more than likely feed you while you are there. Oh - and if there is anyone having problems in northern mass and souther NH, email me - If i can fix your problem in less than an hour its 50 dollars for a house call!

    1. Re:Advice To The Net Knowledgable by CubeRootOf · · Score: 1

      Better? And I suppose I should put up a website to reach a new set of clients, but I've been doing so much work word of mouth that I haven't seen a need as of yet.

  127. My Advice by Scratch-O-Matic · · Score: 1

    You could teach a graduate-level course on filtering and other preventive techniques, but I find that most trouble is caused by people who innocently take actions that open the door to abuse.

    Three things I tell friends and family who are looking for help:

    1 - Keep two email addresses...most service providers will let you set up aliases. Give one address to family and friends ONLY, and use the other for web memberships, bank and utility accounts, etc. When you start to get spam at the alias (your "public" address,) turn it off and get another one.

    2 - NEVER use your personal address to sign up for anything, ever. And ask your friends not to either. I shake my head when I get an email with a subject line like, "Somebody wanted you to read this article," -- indicating that some well-intentioned person had put my address into a web form somewhere. Assume that whenever a form asks for your address, it is for the purpose of sending you advertisements and other things that you don't want.

    3 - NEVER download and install any free software, no matter how cool it is. Obviously there are exceptions to this rule for knowledgeable people who are looking for something specific, but I'm thinking more along the lines of, "Hey! Click here to get fancy animated cursors!"

    --


    Evil is the money of root.
  128. What I find funny is that by LWATCDR · · Score: 1

    When I went to read the story I got a warning on firefox that it was blocking a pop up :)

    --
    See my blog http://ilovecookes.blogspot.com/ for light hearted technical information.
  129. at least she didn't have a Mac! by microcars · · Score: 1
    "It took three weeks and $3,000 to fix the computer. "

    yeah, and if she'd had a Mac it would have cost even MORE to fix!
    Because Macs are more expensive you know. So it costs even MORE to fix them!
    And they have to get a "special" guy who know Macs to fix them. And it could take weeks! And she might have to end up buying a new computer! Which could cost....uh...$499....

    /end sarcastic rant

    --
    I like microcars
  130. yes, you can blame dell. by ecalkin · · Score: 1

    Dell (and IBM, Gateway, etc) sells you machine that comes with all sort of *crap*. And they don't give you a windows X cd to do a clean install (that may not be the fault of Dell). So users have all this noise on their desktop and no training except by trial and error. It's hard to explain to users why they have all this stuff that wants registration and why they shouldn't do it, when after all, 'it came from dell!'

    eric

    1. Re:yes, you can blame dell. by arminw · · Score: 1

      ...when after all, 'it came from dell!...

      Anyone who buys the cheapest computer crap, such as a Dell DESERVES to get what they pay for. Dell does not put all that crap on their machines out of the goodness of their heart, but they get paid by someone to do it. Conequently they can sell their computers cheaply to the suckers who only look at the initial price tag.

      Why is it that I don't get *any* malware on my Mac? Sure it cost a bit more (at least until the Mac Mini came out) but it is well worth it for the peace of mind and ease of use. Nothing executeable can install or run the first time unless I give a password. Also, just like in the physical world, I stay out of bad neighborhoods on the Internet.

      As for spam, I have three e-mail accounts, one of them on AOL. That is the one that has the least spam by far. AOL is looked down the nose by many /.ers, but they seem to have a quite effective anti-spam system, including some well paid lawyers going after spammers.

      --
      All theory is gray
  131. screw SPAM by dAzED1 · · Score: 1
    we (human kind) have a probe on Titan that just landed. We're waiting on the info back from it. This could be one of the most important events in the history of our race.

    Yet in 64 minutes, an article on that gets 171 posts ( at >0 ) but this one about spam gets 172 in 32 minutes ( at >0 )?

    Half the time, essentially the same # of posts? Where's our "news for nerds" priorities?

  132. Somewhat by digitalgimpus · · Score: 1

    My family's computer got rediculus. Mine personally is clean as a mormon girl on prom night.

    So here is what I did:

    - All users are "limited" on windows
    - Firefox installed
    - IE ActiveX security tightened
    - Spybot S&D scan once a week
    - AdAware scan once a week
    - Norton AV scans once a week... scans all incoming files/email. Silently blocks/deletes all it catches.
    - SpywareBlaster installed (prevents hijackers on IE)
    - Windows Firewall Enabled
    - Have a hardware firewall in my router
    - XP SP2 installed, with autoupdate enabled.

    Between all those measures... it's been clean for 4 months now. Not 1 problem. It's as good as day 1.

    IMHO you have to counteract it. can't sit and wait to see if a problem forms.

    1. Re:Somewhat by nsayer · · Score: 1

      My mom's computer is good as the day she got it too. But I only did one of the things on your list: there's a firewall/NAT box in the house, but that's so that the connection can be shared. She doesn't need any of the other countermeasures.

      Oh, didn't I mention that it's an iBook?

  133. The Easy and Obvious Fix - Ditch Windows by thelizman · · Score: 1

    The only way to secure windows is to install firewall software, antivirus software, and do regular scans of your system with spyware removal tools. This is all very time consuming and expensive. With a new $500 Mac available users can get a user friendly operating system on a powerful machine that comes preloaded with oodles of apps. Or, for the absolute no-money solution, switch to one of the very friendly linux distros like Ubuntu or Linspire.

    Mental Note: Buy stock in apple. They way undervalued, and about to start gobbling up market share like a champ.

  134. Remove Internet Explorer with LitePC by Animats · · Score: 2, Informative
    There's a commercial product that removes Internet Explorer and Outlook. Not just hides, removes. A few Windows functions are replaced with stubs, apparently. Despite what Microsoft says, you can get rid of IE.

    Of course, you install Firefox and Thunderbird.

    LitePC is too flexible for the typical home user, though. It's used mostly for configuring business desktops and embedded systems. Basically, it lets you turn off, selectively, most of what's in XP but not XP Embedded. They really need a one-step CD product that cleans out adware, spyware, and viruses, removes Internet Explorer, and installs Firefox and Thunderbird.

    There really aren't that many important web sites left that work only with IE. And you can usually find a competitor that sells the same thing. I haven't run IE in a year or so now.

    1. Re:Remove Internet Explorer with LitePC by SunPin · · Score: 1

      This is not nearly as critical as removing IE under Windows 98. With XP, removing access to IE is a trivial matter. Go to "Set Program Access and Defaults" under the start menu and uncheck access to IE. Simple. No need to break the OS.

      --
      Laws are for people with no friends.
    2. Re:Remove Internet Explorer with LitePC by diamondsw · · Score: 1

      Don't use Windows Update, do you?

      --
      I don't know what kind of crack I was on, but I suspect it was decaf.
  135. The problem with the Mac by Morphix84 · · Score: 1

    Is that if everyone switched, then Virus writers would simply target them instead. Ditto Linux. Don't fool yourself guys, the Viruses aren't there because people aren't writing them. Because the world uses Windows. If the world used something else, the viruses will move there instead.

    1. Re:The problem with the Mac by Electric+Eye · · Score: 1

      Maybe true, but don't you think there would be some sort of effort already to do so? Let's be honest, OSX has been out for, what, four years now and there isn't ONE virus.

    2. Re:The problem with the Mac by Electric+Eye · · Score: 1

      It's not a myth, bro. It's actually the truth.

  136. Re:Advice by Asphalt · · Score: 2, Insightful
    You know, a good bit of it could be eliminated by deleting Outlook, and simply learning the rules of a true firewall.

    It would not require months to make people "internet literate", just one day, two or three changes, and 80% of this stuff goes away.

    My windows workstation has been running for 5 years, every day, 10 hours/day, without anti-virus software of any kind.

    A month ago, I actually installed Norton on it, and run a full system scan. No viruses. I then installed and ran Ad-Aware. It found a few dicey cookies in the tmp folder, and the Eudora cache was flagged, but other than that .... nothing.

    And did not take any kind of tech genius to achieve this. I simply never, ever ran outlook. never opened an executable or .zip file from Email, sat behind a NAT router, and disallowed anything from Tiny Personal Firewall that I did not recognize. Eudora does an EXCELLENT job of filtering spam after 1 month AI learning.

    Really, it doesn't require a Doctorate in Computer Science. Those that are "abondoning" the internet just don't care enough to take a few small steps to reduce most of the problems.

    Ergo, I don't think this is a problem. The absence of those running Oulook and running the 0-200 ports wide open is probably a good thing for the internet - so it's mutualy beneficial.

    Not being elitist at all. It just depends on how much effort you wish to put into making the experience more enjoyable. If that effort is "zero", then how bad do you expect others to feel about it?

    Everything worth anything requires *some* effort to be worthwhile, and some people just want it all pre-packaged, which nobody has been able to do with any real success.

  137. Although spyware are evil, by vagabond_gr · · Score: 1

    they are responsible for one great achievement, the fact that people finally begin to understand that you cannot trust a program unless you know exactly what it does, ie have access to its source code! Some years ago I was more than happy to surf in tucows and download shareware utils for various purposes. Now I never download anything unless it's open source, for I know that you cannot hide spyware in open source software.

  138. Mepis, a non technical Linux. by twitter · · Score: 1
    Well, you could have pushed Linux until you said non-technical. Otherwise this thread could pretty much just be an ad for the Apple Mac Mini or even the iMac G5.

    This is not an advertisement, it's a fact of life and a popular uprising. Not even Microsoft's massive PR efforts can keep their users happy any more. If it were an advertisement, it might have mentioned alternate platforms or placed blame where it belonged. Linux, Apple, Solaris, BSD and other systems that are not plagued were not mentioned. Instead of Microsoft's poor design and implementation, "openness" and "features" were blamed.

    The easiest install I've seen to date is Simply Mepis. It runs as a live CD, so you can see if your particular system works. Most systems these days actually look better when booted into a well configured KDE desktop, which includes beautiful fonts, icons and wallpaper. When you like what you see, the install is about five mouse clicks away using a desktop icon, "installation center". It takes about 20 minutes and EVERYTHING is done in the GUI with help files and descriptions. Anyone who's suffered though a fresh Windoze install can do it. Using it is just as easy if not easier than anything Microsoft has. It just works.

    --

    Friends don't help friends install M$ junk.

  139. not surprising by ICS4S · · Score: 1

    I work for large dsl provider doing tech support and I talk to 2 or 3 people a day that have massive spyware issues. 1 or 2 of these people a week call just to cancel service all together because of it. Most of them are older people that dont use the internet for anything other than email or people that are not technicly inclined and find the hassle of dealing with spyware or spam out weighs the convinence, so its not suprising that they would give it up because of spam and spyware problems alone.

  140. 2 obvious solutions by iminplaya · · Score: 1

    1. Apple
    2. LiveCD - Knoppix or Slax. I prefer Slax. It fits on a mini CD, but Knoppix is more complete. Both work right "out of the box". I simply boot the CD and, viola, instant 'net.
    The sad thing is that most people are going to demand a legal "solution" that could never work. They will also demand "Trusted Computing". This will provide the "ShoppingNet" that they really want. This way they'll have "DisneyNet" and the rest of us can enjoy "TimesSquareWithAllTheHookersNet" with our bootleg machines.

    --
    What?
  141. SpamGourmet.com by terrab0t · · Score: 1

    For me, Spamgourmet.com is the solution to spam. I use this and I haven't seen a spam since I started. To make this a solution for all users, we need to integrate it into a slick web-based mail app like Gmail. Users would have to be taught to give out different mail aliases to everyone (ie. .@spamgourmet.com) and to add everyone they like to their whitelist, but if the mail app could handle sending through the alias automatically, the user would have nothing else to think about.

    It's the perfect solution. Users can post addresses publicly, and the addresses will expire once spammers start abusing them. Everyone already on the whitelist can continue sending as always. The only other kind of support needed would be a tiny javascript or server-side script to generate a unique one-message-only alias (ie. spamthis7692.[1].jmcclare@spamgourmet.com) that would be posted on major public sites for company representatives. They would still see spam from the constant address harvesting a major site goes through, but they would only see one spam per successful harvest, and everyone else would still get through.

    Any large company could set this up. Yes, it's a little more trouble for the user than ideal spam free email use, but updating a whitelist and learning how to hand out aliases is less trouble than changing your email address every couple of months and dealing with increasing loads of spam in the meantime.

    As for spy/ad-ware, there's some nasty stuff out there, but I agree that Firefox filters most of that out.

  142. A need for a netsafe browser by Ignorant+Aardvark · · Score: 1

    Someone needs to make a netsafe browser for even the most clueless user. It would disable any sort of downloading, JavaScript, or anything else remotely unsafe. Yes, it would break the functionality of lots of websites ... but it's better than giving up the Internet entirely.

  143. Someone Give Them an E-Mail Station or Something by MSTCrow5429 · · Score: 2, Insightful

    I'm sorry, but these people sound like complete idiots who need a computing appliance, not a completed computer. This reminds me of that rash of "sudden acceleration" stories in the late 80s or early 90s that had drivers complaining their cars where just randomly and without their input ramming into things. It turned out after investigation that these people were wildly incompetent drivers, and couldn't control what their feet were doing. If you aren't willing to take responsibility for using a tool, you're obviously not well adapted to the enivornment and should be removed from the gene pool to prevent the spread of stupid user syndrome.

    --
    Slashdot: Playing Favorites Since 1997
  144. But hasn't msft just fixed everything? by walterbyrd · · Score: 1

    Msft just bought that spyware company. A month from now, adware/spyware will be non-issues, right?

  145. hummmm.... what? by avdp · · Score: 1

    except for those things I do which depend on the internet

    You've pretty much neutered your entire comment. You're saying you're more productive except when you're not productive at all. Is that supposed to be good?

  146. Keeping PC's working need not be user's job by Alwin+Henseler · · Score: 2, Insightful
    In the end, visiting or maintaining a presence on the internet is a job, not just an adventure, which requires some effort by the user to protect themselves.

    I read that as saying that every internet user has the responsibility to learn about how the internet works, what dangers are lurking, and what needs to be done to avoid those dangers.

    WRONG!

    That responsibility exists, but shouldn't necessarily be the user's responsibility. Just to use any piece of software, you don't have to know how it works. Not all users are also developers, you know.

    By using network-enabled software like browsers, a user essentially trusts browser makers to manage the interface between the web and the user. And browser makers trust the operating system below it, to manage the interface between API's and the networking hardware. That trust includes an assumption of safety/reliability/integrity. The current state of software security tells me, that trust is often misplaced.

    It's an endless battle of opinions, but IMO the #1 reason for having firewalls etc. is not functionality, but the fact that operating systems, networking software, browsers and so on, are BROKEN (unreliable, buggy, insecure). If they wouldn't be, there would be few reasons to put a firewall between a househould PC and the internet. Similar goes for virus scanners, anti-spyware, etc.

    It may be a full time job to keep ordinary PC's secured & 100% functional, but don't assume that should be the user's job. I guess new developments like remotely managed, limited functionality PC's (see SimPC for example) could provide some relief here for many users.

  147. The thing that amazes me by Anonymous Coward · · Score: 1, Insightful

    Is the fact that spyware is blamed for data loss in this article. Spyware and Adware (however annoying) does NOT cause data loss! Any tech who's worth half their weight in beans knows this.

    They had their computers fixed by people who obviously didn't know what the hell they were doing, charged them way too much (300 dollars for a wipe and reload? give me a break), and just basically screwed them.

  148. Re:For God's sake, quit telling people to buy a Ma by INeededALogin · · Score: 1

    Scary thing is... that I am not scared of virus, spyware, trojans, pop-ups when I am on my Mac. Granted, with a bigger Market Share... people might try to exploit holes, but Apple has a really good auto-updater that users simply have to hit "Install" on.

    I like my computing experience being one of not thinking of viruses as opposed to my friends who constantly update Norton virus definitions and run Adaware.

  149. Two words: limited accounts by Wiseleo · · Score: 2, Insightful

    Open letter to Intuit - I will not recommend 2005 to clients until it can run under limited user rights.

    Create an easy way to overwrite critical Registry sections that are responsible for explorer tie ins. As a matter of fact, I think I'll write a tool like that.

    Stop making people administrators by default, and the problem becomes localized and easily stopped.

    No one remains an administrator or at least a defaultly configured Administrator after I see their PC.

    Enjoy.

    --
    Leonid S. Knyshov
    Find me on Quora :)
    1. Re:Two words: limited accounts by magefile · · Score: 1

      I'm not sure if this is Intuit or some other tax software, but ... as an addition to your open letter, they should not make a program that has to overwrite the friggin' MBR just to install.

  150. it's not that difficult: by zerojoker · · Score: 1

    1. Run in user-mode 2. Use Run-As and avoid logging in as Admin 3. Be lucky

  151. na na na na by Geno+Z+Heinlein · · Score: 1

    Any advice for frustrated users, especially non-technical users?

    These non-technical users are the cause of all these problems. They don't know how to use their OSes, they don't want to know how to use their OSes, they think anti-virus software works, they use Internet Explorer instead of Firefox, and they buy the crap sold by spam email. My advice?

    Smile and bid them farewell.

  152. What's wrong with Linux? by incom · · Score: 2, Insightful

    Sure, some may argue that people would then not have access to needed apps, but surely giving up the net connection is more of a hinderance than using linux. Are these people just not educated about alternatives to microsoft? Somebody like Mandrakesoft or Lindows should find a way to reach these people, it seems like a growing opertunity for profit.

    --
    True genius is grasping a situation like a peice of fruit, and peircing it just right so that it drains dry.
  153. Re:Get a Mac. You will not regret it. by micromuncher · · Score: 1

    Just wait... when Macintosh has as many dastardly cowards pounding on it as Windowz, you will see just as many security threats and holes.

    But wait, wasn't BSD secure before? Yeah, BUT MacOS isn't pure BSD, everything security related is pure Apple.

    --
    /\/\icro/\/\uncher
  154. Before we all say Mac Mini is the answer by dgrgich · · Score: 2, Insightful

    The only problem with the Mac Mini for a home user is that wacky thing we call human nature. For 90% of the home market, computing is a life experience that has trained them to be terrified of change. The very fact that the default Dock setup doesn't have a friendly blue 'E' for Internet Explorer could cause paralysis for those not willing to experiment to see what the computer can do and thus, learn that the compass icon points to a web browser (Safari...duh!) that is superior on many levels than IE.

    This can be overcome by geeks like us who hold the hand of new Mac users who we convince to switch - my in-laws WILL be getting a Mac Mini for their next computer or I'll refuse to help them continue cleaning spyware off the system - but how many "normal" people want to learn a seperate OS from the one that they use at work - no matter how much better it may be?

    Don't get me wrong - I am sold on the Mac OS X experience and have used a dual-G4/G5 alongside my Windows box for - wow! - five years now. However, I understand that Apple has a huge challenge in front of them. I'm just extremely glad that they've decided to release the Mac Mini so that they can see if the experiment is going to work.

    1. Re:Before we all say Mac Mini is the answer by krray · · Score: 1

      I doubt 90% of the home market in computing will suffer paralysis with no blue 'E' -- though I fully understand the mentality of such people. I had one recent fellow go ape because there was no "Email" button in his new Firefox browser (even though it's easy to make happy :). Thunderbird wasn't quite Outlook and that was enough to set him off. I smiled, put the blue 'E' back on his desktop.

      I ended the visit then, explained I wouldn't be sending a bill -- and please do not call me again (remember, he _did_ go ape). His parting words were something about Microsoft probably knowing better and that he was "old school" -- I smiled and thought, "sorry son, I'm Unix ... and that is 'old school'").

      My Windows de-virus, spyware, etc is all done onsight, in front of them, and explained so they understand (or claim to :). A Windows visit is T&M at $85/hr. I know the local resellers, and am even happy to recommend good ones with names & numbers (even do work for them when they need help :). Their rate is $135/hr -- systems brought in, onsite is higher. Dell will be happy to set up your new computer for $150...

      My Mac and Linux rate? $35/hr. I even explain that you may spend a couple of days with me (until you're tickled) which far exceeds "cleanup" type time. But they soon realize there is no more "cleanup" issues -- and they always call back for help which is good feedback that it _is_ "just working". Funny, they're spending less (over all), and I sure am making more. I bone the Windows users -- and will gladly show those that *listen* "the way out".

      3 mini's "sold" this week -- buy it, get it, call me... Do you know how many Windows users don't even know about ALT-TAB? Care to guess how many Mac users seem to remember COMMAND-TAB (I tell them :)

  155. Advice?! by skyhawk133 · · Score: 1

    Stop looking at so much porn!!!

  156. Survival of the Fittest by Spy+Handler · · Score: 1
    at the risk of sounding like a wannabe elitist, and possibly getting modded down to 'Troll'.... I have to say that it was probably never that good an idea for everyone and their Grandma to be on the Net.

    If everybody was equally strong or if everyone could run the 100 meter dash in 10 seconds, there would be no mechanism to weed out the weak. There would be no evolution. (inability to reproduce due to death is THE way evolution happens) And as we all know, evolution/natural selection leads to progress and advancement.

    One way of looking at the virus/spyware flood is as predatory force. The Net is simply reclaiming a balance, a natural order of things. Thus only the skilled and knowledable will survive. The dumb, the ignorant, the old, and the too-lazy-to-RTFM will not. And those that do survive will reap the great rewards that a connected cyberspace will offer.

    I'm old enough that I remember when I was going to school, it was a MINORITY of students who owned their own computers. And I was one of the few, the proud. There was no Internet (well there was, but I hadn't heard of it). But for those who were connected to 2400-baud BBS's... well, we were Kings!

    1. Re:Survival of the Fittest by jmkaza · · Score: 2, Insightful

      Think more about the point your trying to make. You've used computers your whole life, your current profession is probably heavily computer centric. You've stated that noone, without similar credentials, should use computers. Now, imagine you had some influence and were able to make that law. Also imagine that like minded individuals of other industries were able to pass similar laws. You wouldn't be able to drive any longer. As an non professional, you could cause injury to others. You couldn't listen to music. As a non professional you have no true understanding of what's good and what's not. Don't give me that old "but I just like it." That's as ridiculious as expecting a computer "to just work."
      In fact, pretty much everything you do, you'd no longer be able to do. And you wouldn't have been a King with your 2400-baud BBS's, because you, with your inexperience, would never have been granted the opportunity to try.

  157. Don't drink and RTFA by WebCowboy · · Score: 2, Interesting

    ...because it's making you see extra zeroes. Depending on how severe the problem is, $300 is not really that far out.

    Anyways, Our AC friend typifies the sort of arrogant, antisocial IT people who are mocked on /. for relationship status, personal hygene, etc. It's fun to watch "the comic book guy" on the Simpsons, but it's not fun to actually deal with such people. In fact, "the world is better off" if these jerks could learn some social skills.

    I remember a skit on SNL that hit the nail on the head--it featured "the IT guy" (played by Chris Kattan I think) that everyone in the office despised but relied on to fix their computers. He'd invariably spout a bit of technical jargon, followed by some kind of insult--along the lines of "Oh that's easy, just clear the printer queue and reinitialise, but I guess you're too STUPID to figure that out...I'm amazed you figured out how to BREATHE..."

    Look, if someone carts in a home PC and has gigabytes of pictures, music and other files they want to keep, and it is so clogged with viruses and spyware that it is better just to re-install, then backing up all that stuff, re-installing the OS and configuring the system can take anywhere from a couple hours to a whole workday. If it was toward the latter end then $300 is a deal.

    Calling people fools and morons and implying that they are not worthy enough to be online is not a solution. It is not acceptable to expect an average user to know all by themselves how to implement a firewall and install and maintain antivirus and antispyware--either they have to learn from somewhere or rely on experts for assistance, and both are going to take time and usually money.

    The fact that we have to worry about all these precautionary measures to make our computers usable is an indication of where the industry is--basically personal computing is at the "model T" stage: now affordable and widespread but very unrefined and with unrealised potential.

    1. Re:Don't drink and RTFA by XplosiveX · · Score: 1

      ...because it's making you see extra zeroes. Depending on how severe the problem is, $300 is not really that far out.
      Actually, when you click on the picture and read the caption it says $3000 but in the article text it says $300. I would assume the correct figure is $300 but it's LA Times' mistake so only they would know.

  158. A tragedy by krbvroc1 · · Score: 1

    I gave up the Internet quite some time ago due to SPAM and SPYWARE.

  159. In other news... by agraupe · · Score: 1

    Some car drivers stopped driving because it was quite a bit of work putting gas in their car. And don't even get me started about filling the tires with air...

    1. Re:In other news... by rcastro0 · · Score: 1

      Some car drivers stopped driving because it was quite a bit of work putting gas in their car. And don't even get me started about filling the tires with air...

      In yet other news, tourists stopped traveling to Iceland beaches because they found out they could not count on warm weather. The Polar Bear Club President, however, declared "What, just because of a little wind and a few degrees of cold ? Why, the ear-protectors and the padded boots are so comfy, what are these people thinking ? Splitting some wood for the fireplace is a great way to keep oneself warm while enjoying fresh air".

      --
      Quem a paca cara compra, paca cara pagará.
  160. Easy Installation Doesn't Matter by Geckoman · · Score: 1
    It may be rank heresy, but regardless of the OS, ease of installation is not a factor for probably 90% of the population. For most normal people, any OS install process is too hard.

    Repeat after me: Average users don't care what OS they run.

    Take my wife and my mother. Both of them are fairly astute computer users who understand the need for firewalls and antivirus, and they generally avoid unsafe behavior (and, thus, most malware).

    Like nearly everyone else, they don't want to use Linux. They don't want to use Mac OS, either. They don't even want to use Windows! They want to use a word processor, email, the web, and other assundry applications, not an OS.

    Neither of them wants to expend an ounce of energy installing or configuring an OS, regardless of how easy (or even geekily fun) it may be, because they don't want to have to think about their OS at all. If Windows gets screwed up on their machines, they'd both rather buy a new system than mess with fixing it. It's not that they don't understand the unnecessity of that, or that they don't care about the inherent waste, it's that doing that would require them to think about and become somewhat expert in things (like operating systems) that distract from their main computer uses.

    And I propose that they're typical of most of the population.

    So make the installation of any OS as dog simple and non-technical as you want -- it won't matter. Unless it comes from the store pre-configured on the machine, most people will never ever give a moment's thought to installing it.

    1. Re:Easy Installation Doesn't Matter by bbtom · · Score: 1

      Yup. You're pretty much right on that. You ought to see the number of people I've tried to 'convert' to Firefox/Thunderbird who protested at first, but once I told them that they could uninstall it if they liked and revert to what they had (invariably IE), all the protests that they made before installing it disappeared after install. Why? Because they don't actually give a shit.

      --
      catch (HumourFailureException e) { e.user.send("You, sir, are a humourless idiot."); }
  161. Re:hummmm.... what? by Jameth · · Score: 1

    Well, it was funny to me, in the ironic sense, which is why I wrote it. And, for those who wished to think more carefully on the subject, they would likely have realized that the things I do that require the internet only require it because I am an avid internet user and a less technical user, what this story was about, would not be in such a predicament.

  162. Forced to give up! by TheSync · · Score: 1

    I have some non-technical friends (recent Central American immigrants to the US), whose computer basically came to a halt because of all the malware they picked up online. The only cure was a complete OS re-install.

    So some people might "give up" on the Internet, others may just have their computer become basically useless.

  163. I've seen this... by nomayogr · · Score: 1

    I have a close friend who is fairly proficient, but he's encountered a lot of spyware/malware/adware problems even though he runs adaware, spybot, etc. He built another PC that he uses for his work (music) that isn't connected to the internet. He's said that he has fewer problems with that box and that he just feels more secure. If he needs to get on the internet, he just goes to one of his other boxes that's connected.

  164. That's not funny, it's how I feel! by Roadkills-R-Us · · Score: 4, Interesting

    Well, close enough.

    But I've known several people who have given up on the internet because of spam, nevermind spyware.

    My wife is one. She really doesn't care for computers much. She only started using email when I was in Europe on business for a week, and our schedules made phone calls difficult. She liked it enough to keep using it, but she never used it much. So when she was getting several hundred spams a week, vs 1 or 2 real emails a week, she just gave up. She goes to the Yelow Pages and information and calling friends rather than using the web. I can't say that I blame her.

    I think the best thing we can do is apply 19th century Texas justice. We can start with the UT student they just busted. If he's guilty, string him up from the highest light pole on I35 for the whole world to see. Run it on every news program for a week; ``Spammers, we're coming for you.''

    These guys are costing us hundreds of millions, if not billions of dollars, and wasting the single, most precious commodity we have -- time. By intergalactic ore hauler loads.

    1. Re:That's not funny, it's how I feel! by Caldair · · Score: 1

      How about lots and lots of fake spam offering pirated cds? Let the RIAA taste blood and go after them... =)

  165. Bravo by The+Tyro · · Score: 1

    and I did something similar with a medical colleague 3 weeks ago.

    His Dell laptop had become unusable... there were probably more gigabytes of viruses and trojans than there were system files. I helpfully sent him a DVD version of Mandrake 10.

    It took me 10 minutes on the phone for him to have a fully-functioning system (and he only called because he needed to know what kind of video hardware his laptop was using). Keep in mind that this guy is totally non-technical; he's never used a *nix system, and knows absolutely ZERO command-line.

    Linux has come a long way from the old days. His comment when using KDE? "hey, this is pretty much like windows!"

    Cha-Ching.

    --
    Even if a man chops off your hand with a sword, you still have two nice, sharp bones to stick in his eyes.
  166. Great News!! by jmkrtyuio · · Score: 1

    The less of these people on my net, the happier I will be. These are the spam zombies, html email senders, top posters, microserf addicts. WHo needs them? We will all be better off.

  167. Let's return to simple terminals by KlausBreuer · · Score: 1

    So... you want to read/write email and surf the net? Nothing more, nothing too fancy?

    Get an al-cheapo terminal:

    1. That's a (used?) PC with max. 1GHz and about 128/256 MB RAM in it (easy to get, cheap, nobody wants them),

    2. put Gentoo Linux on it (free, fat step-by-step installation handbook),

    3. install Firefox or Mozilla (the single command "emerge mozilla" will do just this for you, no brains needed),

    4. install AdBlock,

    5. get a simple firewall (usually in your router - good enough for now),

    6. Profit!
    Er, I mean, That's it!

    Your system will be nice and safe, you can email about as much as you want (I use Mozilla for the Email as well - dirt easy to setup), you can surf safely...

    To simply try this out, all you need to do is get a cheap piece of hardware, put Knoppix in the CD, and boot. See if you like it. If you do, go to step 2 above.

    *shrug*

    Anything more complex (online games, MMORPG, etc) will require a bit more thought and effort.
    But this simple system, used just for mom & pops internet activities, will do fine otherwise.

    Ciao,
    Klaus

    PS: (Yes, yes, it can do much more, printer spooler, router, bla bla, I know. This is just TSS (The Simple Setup)).

    --
    Free PC version of ChipWits at http://www.breueronline.de/klaus/chipwits/
  168. windows unplugged by davFr · · Score: 1

    When I boot on windows, it's to play Half Life 2. And last time windows was connected to the internet was in order to REGISTER Half Life 2. I don't even play to Counter Strike, because I am fed up with Windows sucking security.

    --
    RIP Slashdot. I used to love you. dead account - but slashdot wont let me delete it.
  169. I gave my parents a Mac by rf600r · · Score: 1

    I set my tech-challenged parents up with an old Mac running OSX. They don't have any of these issues and I'm no longer called to fix things.

  170. Yes, please give up. Unplug... by duckpoopy · · Score: 1

    It was a better place before you all showed up.

    --
    word.
  171. Re:Advice by MadChicken · · Score: 1

    You also, are right, but let's be hypercritical here

    Sites like Slashdot. A site which really abuses the whole point of web *information presentation*. It could be argued that it could be satisfied with old BBS's, FIDONet or otherwise.

    Email could also have been handled through that means. I used to mail through some BBSs that had Internet email gateways. "Widely accessible" is another matter I suppose, but really, the popularization of the net had nothing to do with improving email.

    I'll skip the chat comment, you covered it yourself...

    Linux distros, no problem. I downloaded Slackware back in the day just fine.

    So what's left? All that I'd REALLY miss is shopping online.

    --
    SYS 64738 NO CARRIER
  172. Spam and Spyware-check the official administration by Yamarnez · · Score: 1

    Today I entered an official administration for my non-profit organisation yearbook delivery... While in talk I asked him if I could use his computer to downoad one missing paper from my .mac email account. I tried but soon I realised his computer was a dangerous machine (not for me directly, but...). It seemed badly corrupted , unable to go to the site I wanted. I tried some other links, but I got directly to some kind of viagra promo site... The man seemed to not understand his machine was full of apparently bad viruses or spyware - corrupted anyhow. Probably he did'n tell his superior, maybe he was infected while visiting a site he should not, I don't know . But I was wondering how many of these governement computers ARE badly protected. Any figures? We wo't know for shure - but they are dealing with our information about our organisations etc, so this is not good don't you think?

    --
    yamarnez
  173. Some realistic technical advice. by biendamon · · Score: 1

    This is what I actually recommend to friends and family who want to surf the net securely and still use Windows.

    1. Installation
    a. Divide your hard drive into two partitions, even though with large drives size isn't an issue anymore.
    b. Install the base OS (including patches) on the C: drive. Do this offline, and install the patches from CD.
    c. Install an antivirus application (do not install two or more, because they will probably be incompatible with each other, and you will not gain any benefit from it!)
    d. Install a personal firewall and 1 or more spyware/adware scanners.
    e. Install any patches/updates for your antivirus, firewall, and spyware/adware scanner applications. Again, do it from a CD, not the net. At this point, you should not be online yet!
    f. Install the base set of applications you plan to use, including all patches if possible. I recommend that this include an alternative browser to IE and an alternative mail client to Outlook.
    g. Assign your My Documents, Favorites, and other important data folders to a path on the D: drive. You will be keeping all data on the D: drive.

    2. Configuration
    a. Disable all unnecessary Windows services, like the messaging service.
    b. If the person using this computer is an experienced Windows user, Power User rights might be acceptable. Otherwise, for day-to-day activities, use a regular User account.
    c. Once Windows is configured to an acceptable level, use a backup/imaging application to image the C: drive to a bootable CD-ROM.

    3. Maintenance
    a. Enable automatic Windows Updating. If an update is installed, create a new backup image.
    b. If you install a new application, create a new backup image.
    c. Schedule automatic updates of your antivirus and firewall software. If your last backup image has definitions older than 1 month, create a new backup image.
    d. Keep ALL data on the D: drive and scan BOTH drives regularly with your antivirus and spyware/adware scanners. I recommend a weekly scan.
    e. Make weekly (or maybe more frequently) backups of your data.

    So far, this method has proven remarkably successful.

  174. Seeya! Aloha! Sayonara! by Catbeller · · Score: 1

    I, for one, welcome their departure. The boxes of the inpatient and advice-deaf are the very sources of a lot of the spam infecting the net.

    Don't forget to not write!

  175. taming the internet jungle... by Hosiah · · Score: 1

    I'm even a programmer, blogger, and all-around geek, and I'm also so fed up with the garbage on the internet that I can barely stand it. The solution in our house:

    The "Village Idiot" model. Of all the computers in the house, only ONE is connected to the internet. It is an old bear of a crufted-together bitty-box, running...guess what? Winduhs 98. After all, it's solely Microsoft's fault that we have such lax standards that internet criminals were allowed to gain such a foothold. So, Windows is the "Village Idiot" whose job it is to talk to the internet. The installation disks are ready at hand(acquired free like the machine was, of course! I'm too stinkin' proud to pay for a microsoft product!), just "format C:\" the drive and re-load it as necessary. There are about ten anti-virus/spam/adware/anti-stupidity-in-general programs on the machine, as a token gesture. No software protection will ever work. I also manually scrub the file system weekly, and the family knows better than to even attempt to save any file on this machine. That's what the other computers and the stack of floppy disks are for. The floppies get scanned on a Linux.

    The other computers get to run the REAL operating systems and do the REAL work...this method isn't foolproof, but it's so good that I bet there's only 1% of the scumbags on the net that could figure out how to get around all that. And never mind what system is less vulnerable, more robust, etc. Just let the "Village Idiot" get raped by the mess it created, and protect the GOOD computers.

    PS My wife also has WebTV. Surf the net that way, there's NO HARD DRIVE TO INFECT! I predict that in the future, using the internet will be more like cell phone usage or WebTV and will have less and less to do with computers. Thank God, maybe the September that never ended will at last go away!

  176. Good Ridance by neckdeepinspecialsau · · Score: 2, Interesting
    As technical people we all have folk in our lives that are foolish enough to give out there email on shady sites and download and install spyware. And ask us to fix it.

    This week alone I have helped several people in my personal life and co-workers get rid of junk either they or the person before them had installed on their machine.

    If these folk are taking their virus ridden, spyware laden computers from the network.... well great!

    I hate to be that guy and say they should not use a computer but it's true. I would cut them some slack a year ago but to be complaining that the spyware you installed on your computer is the last straw and you are giving up your dsl? All I can say is...bye!

  177. Easy answer in one word . . . by dheltzel · · Score: 1

    Knoppix.

    If you should get attacked, or just paranoid, pull the plug and restart it.
    There's nothing on the internet of great value that requires a hard drive.

    1. Re:Easy answer in one word . . . by kbielefe · · Score: 1

      You and I know that there is nothing of great value on the internet that requires a hard drive, but the average user doesn't. Do you know what the number one complaint I got from my Mom after I switched her to Linux? That she couldn't run all the neat programs that her friends downloaded.

      Also, that doesn't address the spam issue. The best solution by far I have found for that is http://sneakemail.com/. Before sneakemail, I personally received over 70 spam messages a day. Sneakemail lets you create a different disposable email address for every website you give your email. I have over 100 currently active email addresses now, and get virtually no spam. Well worth the $2 per month (they have a free trial too).

      And use the spam armoring feature on slashdot and other forums! Without it, it takes less than a day to start receiving spam on a fresh slashdot email address. With armoring active, I only have to change my slashdot email about once a year.

      It all comes down to education. The deeper one delves into the internet, the more one needs to be educated about the dangers and how to avoid them. Unfortunately most people will not listen until their computer is completely unusable, and then forget as soon as things are running nice again. I am astounded at what people shrug off as being normal performance and what dangerous actions are seen as harmless.

      --
      This space intentionally left blank.
  178. Quit responding to by JohnnyGTO · · Score: 1

    penis enlargement spam or any other non-solicited email.

    Get rid of Outlook and IE try Thunderbird and Firefox. Look at the new Mac mini or try Linux.
    You really don't need to know what the weather is doing every 30 seconds and try googling the name of that new file downloading program and anti-spyware software to see what other people are saying .
    Its not that flippen hard people just use some of that not so common sense, people are out to get you!

    --
    Si vis pacem, para bellum! For evil to succeed good men need only do nothing!
  179. I gave up on the net... by Tabor_Kelly · · Score: 1
    ...and I am a CS major. Of course at the time I was using Yahoo! mail and a M$ Operating System. I came back in about a year with FreeBSD running on my desktop and my mail server. I really like having my own mail server where I can use every trick in the book to cut down on spam. Actally, so far, I haven't needed that many tricks, just RTBLs.

    Of course, what is a non-techie to do?

  180. Even BBC! by earthstar · · Score: 1

    Just now i visited http://www.bbcworld.com/clickonline .
    And i get a HSBC POP UP AD ! I really did not expect pop up ads from someone like BBC!

    I thought only cheap sites do it !

    Are pop ads so inevitable - especially when sites themselves [ in this case BBC - click online - the tech programme! ] know that pop ups are annoying to users ?

    Hm.....

    Jus wondering,How long before slashdot.org brings in popup ads?

  181. A bicycle on the freeway by DrCode · · Score: 1

    That's the equivalent of using a Windows box on the internet.

    A Windows box is fine for word-processing and playing games, just like a bicycle is fine for most roads.

    1. Re:A bicycle on the freeway by arminw · · Score: 1

      ...just like a bicycle is fine for most roads...

      Using Windows on the Internet is like riding a bicycle in the center lane of an LA freeway.

      --
      All theory is gray
    2. Re:A bicycle on the freeway by DrCode · · Score: 1

      Actually, that would be okay during rush hours. The average speed is probably 10mph.

  182. good! by yakhan451 · · Score: 1

    More internet for me!

  183. How to Fix Mom's computer by aint · · Score: 1

    There's an interesting article titled "How to fix Mom's computer", check it out. This is a ritual many of us go through during visits and this article sums it up beautifully.

  184. A Mac Mini is the Solution by Luscious868 · · Score: 1

    A Mac Mini would be perfect for someone like this. However, there are a lot more people out there who are fed up with it, but aren't ready to throw the PC out the Window. That is the real target audience for the Mac Mini. Trust me, there are literally millions out there who are sick and tired, and are looking for a soluiton. That's why I believe that, like the iPod, the Mac Mini will be the right solution at the right time.

    I ordered one yesterday and I can't wait for it to arrive. It's my first Mac. I'll still keep my PC around for gaming. If I like it, I'll start saving for a dual PowerMac G5 with a cinema display. I'll probably wait until after Tiger is released, to avoid the upgrade fee.

  185. A quick yarn about, well, yarn spam by gardyloo · · Score: 1

    Spam almost pushed my mom off the 'net for good. She was so upset at all the spam she gets in her email every day that she was just about to stop using email at all, when I got home for Christmas. And she's not getting pron spam; she's getting spam from "rolex" manufacturers, and -- get this -- yarn companies, because she's ordered yarn online before (and asked to NOT be put on any mailing lists; I was there when she did, and she shouldn't be on any distributed mass-emailing lists).

    I told her to calm down, and give me a couple of hours (she's on dial-up, which is good for me, because it meant very little spyware). I did just what many of the people here have done, and suggested.

    She had XP SP2 installed (ordered the CDs from Microsquish), so the firewalling was sufficient. I simply downloaded and ran SpyBot, AdAware, and AVGAntiVirus (love the free version!) and tried to get the really nasty crap off the computer.
    Then I downloaded Thunderbird, had it import all of her contacts and emails from Outlook (it didn't deal with "groups" lists of emails very well, but did everything else perfectly), and showed her how it's going to be a little (but not much) different.
    She was actually looking *forward* to getting some spam, so she could train the filters, and sometimes emails me saying, "I got such-and-such junk, but that program you put on knew it was spam, and put it in the Junk folder for me! And all the good stuff is coming through!"

    Dog bless Thunderbird.

  186. Comment removed by account_deleted · · Score: 1

    Comment removed based on user account deletion

  187. Re:What the hell? by MisterClever · · Score: 1
  188. Get a Mac.. by BawbBitchen · · Score: 1

    No spyware, no viruses, and the Spam filters in Mail.app are very good.

    Problem solved.

  189. Re:Buy an Apple - ultimately won't help by SlowMovingTarget · · Score: 1

    The reason Macs don't get hit with spyware problems as much is because the biggest bang for an evil buck is in the Windows world. There was a comparison of default security settings of various flavors of Windows, Linux, and MacOS. The result was that the Mac was least secure by default.

    Remember spyware and virus writers are targeting people, not operating systems. The more people using Macintosh computers the more incidents of instrusions on Macs there'll be.

  190. so what? by gahzinia · · Score: 1
    I can see how you (and I) think that the net should be safe, but in real life, do you eat food that is left in a box on a street corner? Do you blindly walk across a busy street? No. You use common sense and don't do stupid things like that.

    So that takes care of some of the problems, but things like auto installers in web pages or worms/viruses that can get into your system just from having it turned on and unpatched are a little different.

    So what is the right answer? Who's to say. I use Firefox and keep Win2k fully patched, but somehow I got a program group of links to porn sites and one to the program files folder added to my start menu without me doing anything. Nothing new in the add remove programs, spy sweeper didn't find anything, giant didn't find anything, and microsoft's beta spyware program didn't find anything. I was able to manually delete the unasked for files, but still I don't like that trying to be as cautious as I could be I still got some junk on my computer.

  191. Advice by Millennium · · Score: 1

    Non-technical users: Get a Mac.
    Technically-advanced users: Install Linux, any of the BSDs, or whatever floats your boat.

    Seriously. Windows is the problem. Other operating systems are the solution.

  192. My recommendation: by erroneus · · Score: 1

    Before you shoot yourself, shoot the source first. I don't ordinarily advocate violence but in this case I just might. These bastards harm others as part of their business model. I cannot think of of a more deserving target for attack.

  193. This is such BS by exp(pi*sqrt(163)) · · Score: 3, Interesting
    I bought my wife a PC a year ago. I gave her some simple guidelines: don't view attachments unless you know what they are, don't give out your email address to unknown companies and so on. I downloaded the MS spyware beta the other day and ran it. It found zero spyware.

    I have a friend who lives a few doors away. He's been having a lot of trouble with spyware. Porn ads popping up all day long. It was making his PC a pain to use even after a neighbor spent a few hours trying to clean it out. This same friend also likes to tell me about how much audio and video he's downloaded he's downloaded using the web and p2p.

    It's pretty obvious what's going on. Your machine gets cluttered with spyware if you spend time on sketchy web sites downloading all and sundry and doesn't otherwise.

    My solution is pretty simple - if I'm going to download porn off the web I use a Mac.

    --
    Doesn't it make you feel good to know that our freedoms are protected by politicans, lawyers and journalists.
  194. Good. by cortana · · Score: 1

    If there are less of these kind of users on the Net, then there is a decrease in the target audience of all the spam and spyware we put up with.

    If we're lucky then eventually, we will even see an end to the Septermber that never ended...

    Don't say you weren't thinking it!

  195. And a setup of a response, too by ianscot · · Score: 1
    I've been upgrading Linux in increments over the years

    Uh, once you've typed that, you pretty well rule your perceptions out of the "non-technical" category, at least for this reader. Your assessment of what's challenging and what's easy as pie might not be quite at the same level as my 73-year-old father.

    (Dad loves his PowerBook, by the way. He'll panic if someone else has logged in on it, though, because he forgets the whole multiple account thing. Thinks it's a virus. Most anything he can't figure out, he thinks is a virus. Iget calls, oh, once every six months.)

    --
    "Fundamentalism" isn't about divine morality. It's about human authority.
    1. Re:And a setup of a response, too by SomeoneGotMyNick · · Score: 1

      So I've been using Linux for a while. Big deal.

      It doesn't mean I'm not capable of empathy when it comes to other people understanding computers. I have family and friends which gave me plenty of opportunity to understand the perception of computers from a non-technical point of view. And in that capacity, Mandrake 10 has a damn nice install going for it.

  196. Popup frustration? by jrutley · · Score: 1
    I find it amusing that the article itself pops up 2 windows.

    (I only know that because Firefox told me)

  197. Have a friend surf for you... by tbase · · Score: 1

    ...and fax you the pages.

    --

    666-607: 6th floor apartment of the beast
  198. Get them a Yahoo email account by Marrow · · Score: 2, Informative

    Their spam protection is excellent and its much more difficult to "automatically" execute a binary if you have to download it first.
    Combine that with Firefox and ymessenger and they have a lot of what makes Internet great without much risk.

  199. Best Suggestion by The+Lost+Supertone · · Score: 1

    My solution for those having trouble with spy ware... step 1: Go to Apple.com step 2: click on store step 3: click on Mac mini step 4: take out credit card step 5: buy step 6: there is no step six

  200. Again, see Title VII and Section 1981 by Baldrson · · Score: 1
    You still haven't bothered to look at the rulings on Title VII and Section 1981 of the Civil rights acts that deprive private organizations of their right freely associate not just in employment but in those with whom you choose to enter into private agreements.

    The reality of "white flight" proves that this is no insignificant imposition. Tens of millions in the US alone are acting to counter your imposition of the globe upon them, for once the globe is admitted to the US the US imposes them on private associations therein. This problem now applies to all European-derived countries. Merely because people want to associate with those more related to themselves is no reason to deny them their basic human rights as all countries of European derivation are now doing.

    1. Re:Again, see Title VII and Section 1981 by AtariAmarok · · Score: 1
      "You still haven't bothered to look at the rulings on Title VII and Section 1981"

      I have, and know exactly what it does.

      "The reality of "white flight" proves that this is no insignificant imposition. Tens of millions in the US alone are acting to counter your imposition"

      When did I impose the importation of black African slaves? Give me back the keys to the time machine, Doc Brown.

      --
      Don't blame Durga. I voted for Centauri.
    2. Re:Again, see Title VII and Section 1981 by Baldrson · · Score: 1
      When did I impose the importation of black African slaves? Give me back the keys to the time machine, Doc Brown.

      So,you justify the violation of freedom of association by Title VII and Section 1981 by saying it is retribution for slavery?

    3. Re:Again, see Title VII and Section 1981 by AtariAmarok · · Score: 1
      "So,you justify the violation of freedom of association by Title VII and Section 1981 by saying it is retribution for slavery?"

      No, I am trying to figure out why you blamed me for white flight.

      Retribution ideas are terrible for many reasons. Why does Lee Iacocca own Colin Powell a thing for black slavery pre 1965? The ancestors of both had not arrived in America yet by that time. (considering such retribution assumes the outrageous idea of punishing someone for what their ancestors did is OK).

      --
      Don't blame Durga. I voted for Centauri.
    4. Re:Again, see Title VII and Section 1981 by Baldrson · · Score: 1
      "So,you justify the violation of freedom of association by Title VII and Section 1981 by saying it is retribution for slavery?"

      No, I am trying to figure out why you blamed me for white flight.

      You've stated before that you don't think people have a right to freely associate on the basis of their race. You tried to say Title VII and Section 1981 were limited in scope to things like motels denying occupants by race but since you say you studied court precedents regarding these "laws" you must know they are vastly more invasive -- violating choices of business associates and potentially even choice of who people will contract to do critical jobs for them. That leaves people with the cruel choice of giving up their beleifs concerning how they should conduct their private affairs entirely or fleeing to areas where they are less likely to be confronted by people that are willing to use the government to violate their personal preferences.

    5. Re:Again, see Title VII and Section 1981 by AtariAmarok · · Score: 1

      You did read too much into that earlier statement, and you are making some good points about matters I have not given much consideration to lately.

      --
      Don't blame Durga. I voted for Centauri.
  201. No Spyware Problems on my PC by greta_lumps · · Score: 1

    Uh, what's the problem? Just follow the rules: 1. Spam is obvious. Just delete it. 2. Clicking on something will not win you anything. Don't be so stupid and greedy. 3. Do NOT use your real e-mail address for anything public. Use a throwaway account. 4. Don't know what it is? Don't open/execute/run it! Google it first. 5. Nobody cares if your computer clock is wrong or your memory may be running low, etc. Nothing is "free", so don't download it. 6. If you can't do the above, STFU.

    --
    *_my garage is my home_*
  202. I would post a reply by afstanton · · Score: 2, Funny

    but I gave up on the Internet.

    --
    Reject Fear - Embrace Hope
  203. Re:Silly Apps? VPC. by tubbtubb · · Score: 1

    Virtual PC Should be able to run
    the low-end kids games pretty well, and you can compartmentalize
    the windows section, keep it from accessing the net, etc.
    Hey, those new $499 mini Macs look perfect for the living area.

    I guess you could do the same thing with WINE as well, but I'll let someone else try to sell that idea.

  204. Buy a Mac!! Will never regret it.. by abuzz · · Score: 1

    Anyone who's thrown up their hands in exasperation is merely confirming the obvious: that Windows is not for non-technical users.

    Windows users are "early adapters" of a well marketed strategic technological campaign: To take over the world with a system that is not yet ready for the masses, by any means necessary.

    Mac OS X is easy enough for my 2.8 year old boy, as well as his technophobic grandma! Try one and see for yourself..

    Now, who will tell it to those poor old people who've already given up?-) *shrug* Wish I could..

    Abuzz

  205. Re:Two words by bahamat · · Score: 1, Redundant

    Of course, you'd think I'd be smart enough to create a proper link.

  206. Pr0n by Pablo_El_Diablo · · Score: 1

    I guess they can use the money they save by disconnecting their connection to buy pornography at a magazine stand instead of trying to get it for free online. Especially that boy scouts leader.

    --
    "You have the right to remain fabulous!" -Chief Clancy Wiggam
  207. Suing spyware the answer? by 4vidar · · Score: 1

    Ok, I'm not going to run on about "it's all Windoze's fault". That's been beaten to death. What I will comment on is this quote : "The FTC last fall filed its first case against a spyware company accused of using a security flaw in Internet Explorer to cram system-glutting programs into the machines of visitors to its website. But current fraud laws only allow regulators to recover ill-gotten gains -- no matter how much more damage the bad guys have inflicted." That sounds to me like "Hey, we have to get a law passed so we can sue everyone for everything they have, even if the spyware only trashed my pr0n collection. To me that was worth at least $5 million so I should sue for $5 million". But, as it's based in the USA, that's the way things work. If you need money, sue somebody.

  208. Internet? by CypherXero · · Score: 1

    They would be better off giving up the computer, since adware/spyware has already been downloaded to their computer, and most of the time, to display ads, there is no need for a network connection. Because the ad is already ON their machine. But the people who are giving up the internet are STUPID. Hey, I don't know much about cars, but there's no way in hell I'm going to give up my car because I have car problems every few months.

  209. i got somethin to say to the quitters by biryokumaru · · Score: 1

    get off my intarweb!

    --
    When you're afraid to download music illegally in your own home, then the terrorists have won!
  210. Stop humping the "laser" by AtariAmarok · · Score: 2, Interesting
    "You don't have an excuse now. Get the minimac"

    MiniMac, like MiniMe, is immune to spyware for now. However, if you have ever used email on a mac, you will know that spam is not a "to windows only" phenomenon!

    " people just have to have those silly apps that only work in windows, for them, the future is not so bright"

    Ir maybe you really do think that "email" is a silly windows-only app?

    --
    Don't blame Durga. I voted for Centauri.
  211. Education! by Phantasmo · · Score: 1
    Here is a completely insane idea: Educate people!
    We can continue building better, faster, more accurate spam blockers, spyware hunters and virus scanners... but why not just tell people:
    • Don't use Outlook
    • E-mail is as private as a postcard
    • Never buy anything that you've been spammed about, no mater what
    • Etc, etc, etc
    The majority of people who drive can tell you what the muffler is, what a mile/kilometre is, whether they have manual or automatic transmission, etc. The majority of people who use computers hear things like, "This is a 20GB iPod" and reply "That means nothing to me!" This is what we expect to hear, so we talk about the number of songs that it could hold.
    Whereas:
    "I don't know! Help me! Auuuugh!"
    sounds insane.
    Are iPods really more complicated than cars?
    So, we should limit account permissions and use software that was designed with security in mind, but maybe we (as an industry) should stop thinking of every user as being completely unable to learn new things.
    Instead of "Mac OS X for Dummies," why not "Mac OS X for Jesus Christ Are You Saying That People Like Issac Newton Were From Another Species Or Something Grow Up Already Goddammit!"
    --

    The US Army: promoting democracy through unquestioned obedience
  212. Advice for techies re: advice. by Nijika · · Score: 4, Insightful

    [BIG RANT]

    *sigh* ok, let me clue you nerds in. I have to get this out because it's an endless debate between some of the most myopic people on the Internet claiming to be the most informed.

    I know we're probably a good 300 posts into this thread already and this posting of mine will be lost, but I feel the need to intervene anyway;

    Some thoughts, from what I see here:

    1) Normal joe/jill average users don't want to, and shouldn't have to, make checking e-mail and surfing the web a second job. So keeping up with every latest turn in the spyware/adware/spam drama is not an option. Your "it's that simple" solution isn't that simple to people who aren't immersed in computer culture 24 hours a day. Drop the faux-Darwinism routine and join us in what I like to call "real life". We're over here, in the sun.

    2) Normal joe/jill average users WILL NOT run more than one computer for seperate tasks. This is insanity to begin with. Don't take your desk as an example of a normal computer user. You may have a room dedicated to your four boxes with various chips and OSes, but no normal human wants to do that. They want A box, with A monitor, and A device to interact with that box. They want a TV with a keyboard, but one that won't force them to download porn or send and recieve spam. The solution isn't a NeXT box for checking e-mail and a Sparc for web surfing, with a Windows NT 4 box off network for accounting, or some other absurd scenario.

    3) Normal joe/jill users will want to run some fairly mainstream programs. If you're running AutoCAD, or MSSQL, or Cybertrader, you're a professional so the rules above no longer apply. Normal joe/jill average users want e-mail, fun web pages, The Sims maybe, Quicken. They want to buy a CD or a book online maybe, if they're feeling fancy. No crazy NASA shit. Don't hold them to your twisted standards of what normal people do with computers.

    Where am I going with this? The only logical recourse at the moment is to get an Apple Macintosh for these users who are not computer dependant or who are not computer experts.

    I know you all hate to hear it (other than the Mac fanboys who love to hear it, but let's just tolerate them for a moment). It's the only mainstream path for people who are trying to make joe/jill average user's computer experience workable. I've done it. I've set people up on Apples. I don't get calls about computers! They talk to me about them, but only to say how much they want to hug the damn things.

    Regarding the proposition of a Linux desktop for these people. If you want to inflict frustration or dependancy on the normal joe/jill average user you're trying to help, if controlling them through reliance on your godlike technical abilities is your bag, by all means set them up with a Linux desktop. You can claim to have grandma set up on linux, and all your friends will pat you on the back for being such a wise advocate. Your grandma will use her computer all of the one time she can remember he login and password. Then when her $2000 investment in technology is worthless to her, and she calls for help to get some sort of value out of it, you can sigh call her dumb under your breath for not knowing how to operate an expert level OS. Hope you feel big...

    You people frustrate me beyond words sometimes.

    --
    Luck favors the prepared, darling.
    1. Re:Advice for techies re: advice. by spud_boy_65986534 · · Score: 2, Interesting

      I've been reading Slashdot for years, and your post is one of the best I've ever read. You are right on in so many ways. I don't think I can say it better than you did, so I'll just say from my own experience, your're dead right. I'm an electrical engineer, and I work with computers all the time, but I still don't have any desire to mess with firewalls and anti-spyware programs on my home machines. After complete frustration with adware bringing both my home Windows boxes to their knees, I bought a Powerbook G4 about a year ago. No problems with it since then--all I do is run software update when it asks me to. When I wanted to buy my 15 year-old daughter a notebook computer for Christmas, I compared Windows boxes to the Apples, and guess what, the iBook G4 was actually cheaper than comparably equipped Windows boxes, so I bought one. She's been happy with it for over a month, and rarely has any questions about it. I don't work for Apple, but I'm seriously thinking about buying some Apple stock. All the adware/virus issues with Windows, coupled with the iPOD's success and the new $499 Mac and Apple could really start kicking some A$$ in this market. But again, great post. You are the man! (Assuming you're a guy.)

    2. Re:Advice for techies re: advice. by Foobar+of+Borg · · Score: 1
      Excellent! This, I believe, is right on the money. One of the things that always annoyed me about computer über-geeks was that they assumed that anyone who was not a computer expert was an idiot.

      Believe it or not, there are a lot of people who are highly intelligent, even technically oriented, that do not know much about computers. For example, most mathematicians, physicists and chemists do not care too much about computers. As far as computer usability is concerned, they are little different than "joe/jill average". A chemist needs Chemdraw and similar programs, a physicist needs Maple, Mathematica and Matlab (MMM...), and a mathematician just needs LaTex to publish his/her work. Apart from that, they need what everyone else needs.

    3. Re:Advice for techies re: advice. by conJunk · · Score: 1

      heaps of other folks have responded the same, but just for the record- AMEN... okay, i'm a mac fanboy here, but really, that's not the bit i'm amen-ing, and mac's might not be the best solution for everybody...

      the bit i'm amen-ing is the bits about keeping it real and not holding folks up to rediculous standard

      good on ya- that needed to be said

    4. Re:Advice for techies re: advice. by FishandChips · · Score: 1

      Great reply, spot on the money. However, getting a Mac or for that matter saddling up as an uber-geek and going Linux are likely to be only short-term solutions. Even though both OSes are intrinsically more secure than Windows, malware would soon become a problem if enough bad boys turned their attention to OSX and Linux. In the longer term the only answers are political and legal on the one hand, and technical on the other (a more robust replacement for email protocols, for example). The IT industry's answer - charge people for clean-up programs that shouldn't be needed in the first place - is certainly no way to go. My own hope is that someone, somewhere will bring enough investment to Linux to grab it and its precious devs by the scruff of the neck and shake out a genuinely user-friendly distribution. Arguably, that's exactly what Apple have done already, of course.

      --
      Las qué passoun
      tournoun pas maï
  213. Pulled the plug in frustration? by noseplug · · Score: 1

    I remember that in September 2002 I was using another operating system in frustration. However, rather than "pull the plug", I simply became a "switcher"! Best "uptime" to date is 155 days. That's "without" a single crash of any kind, and/or, I think the term was, "rebooting", which for me is now a thing of the past! And the only reason that it is not any higher than that today is because I relocated to Southern California from the San Francisco Bay Area. It really saddened me to "pull the plug" on my PowerMac, otherwise, it would now still be reliably running for over a year! That said, my I suggest that those of you who are in "frustration", seek one of the alternative Operating Systems. Do a little research and you may very well come to the same conclusion I did just over two years ago. I could go on, but the bottom line is, remember, there's no reason to continue in your frustration!

  214. Re:Advice by Steinfiend · · Score: 1

    Is a nicely(?) designed graphical HTML layout, with menus and submenus and icons and what not really required for Slashdot to get its message across? I would say no, but as someone who regularly surfs the Internet with Links (a text based browser) I would say it is very much appreciated. I find it so much easier to navigate and digest the information when in FireFox rather than in Links.

    Originally the Internet was intended as a means to an end, locate information, answer questions, transfer files etc. For this, a purely text based, basic, even simple distribution method is fine.

    However, the Internet has now become an end in itself, in the same way as television or radio is mainly a passive medium then something more than the content becomes important. The style is almost as important as the content itself.

    I can watch the same football game on a 13inch B&W TV as I can on a 60inch wide screen HDTV, but which would I prefer? If it's purely the score I'm interested the 13inch would be better, it takes up less space, costs less money and uses less resources. If getting the full "game feel" is what I'm after then its HDTV all the way.

    Ultimately Westernized society has become increasing dumbed down and those on the Internet have had to move with the times. I'm happy with a text based browser for a lot of things, I hate HTML email and curse when someone IMs me with some cursive font in a neon green colour. However a lot of people enjoy the tackier side of the Internet and they, ultimately, control the Internets direction with their hard earned money.

    I remember downloading a new XWindows package on a 28.8 modem and waiting all day, I would hate to have had to grab the whole distro that way. Luckily a friend worked at a local University with its killer Dual ISDN connection so they downloaded and burned Debian for me.

    Ultimately older isn't always better, but then newer isn't better, both are different.

  215. Your new (old) worry-free surfing tool ... by mantle_etching · · Score: 1

    Lynx! Can you say ASCII art porn revival?

  216. We're not getting the message out! by Jerry · · Score: 1

    The message?

    Linux is NOT susceptible to the woes that plague the Windows platform: viruses, spybots, adware.

    Email viruses are as likely to penetrate Linux as a bug is likely to pass through the windshield. Spybots for Linux don't exist. Adware is blocked easier than it takes to say how.

    All these people whining about their internet experience are making ONE BIG ASSUMPTION: Windows is the only OS in town.

    Last weekend I helped 5 people find out about Linux. A week later they report NO viruses, no spybots, and no adware. No crashes either. One is connecting to the web via a wireless that was configured using Windows sys and inf files, wrapped with ndiswrapper, so Windows software isn't totally worthless.

    --

    Running with Linux for over 20 years!

    1. Re:We're not getting the message out! by noseplug · · Score: 1

      "Windows software isn't totally worthless!"

      Good point! Are you aware that "windows" has more BSD code than micro$oft would lead you to believe!

  217. the road to (featuritis) success by danimrich · · Score: 1

    1. Develop browsers with more and more features (JavaScript, Flash, ...), promise that they make life easier for users.
    2. Wait until features are used to annoy customer.
    3. Develop more software and hardware (Mac Mini, ...), promise they make life easier.
    4. Profit!!!

    --
    where's all that Karma?
  218. Company influence!?! by a_nonamiss · · Score: 1

    Legislation that would have required more direct warnings by spyware companies to consumers and ensured that users could delete the programs made headway in the last session of Congress, despite objections from top computer-security company Symantec Corp. and other software providers
    You've got to be kidding me! Objections from Symantec! This is evil! In other words, Congress wanted to make spyware illegal, but Symantec thought that was a bad idea. Am I reading this right? Is this printed right?

    I am a computer consultant by trade, does that mean I should be lobbying against these laws? Certainly, I make money, in fact, very good money, from removing spyware from people's PC's; I wouldn't even flinch at an anti-spyware law. I hope for the sake of all that is good and right that I misread this quote, because if Symantec lobbied against spyware laws just so they could make more money on selling anti-spyware software, then we really are headed to hell in a handbasket, and I need to just start screwing as many people over as possible before we arrive at our destination.

    I mean, seriously, how about if home builders started lobbying against fire codes, or the funeral home business start lobbying against laws requiring brakes in all automobiles? This is ludicrous, and can not be tolerated!
    --
    -Arthur
    Cave ne ante ullas catapultas ambules
  219. Savings by SimplyCosmic · · Score: 1
    quote:
    What about those of us not vulnerable to Netsky.P? Why should we pay the cost of the ISP running these services and put up with any false positives that may get rejected?

    Even if your computer isn't vulnerable, you're still paying in terms of the bandwidth used up, both from machines outside the ISP sending virus mail into the network, and compromised machines within the network wasting outgoing bandwidth.

    Without any hard numbers, I have to wonder if the cost in terms of software and additional processing power to scan for most viruses wouldn't be offset by the savings in outgoing compromised bandwidth being reduced.
    1. Re:Savings by FireFury03 · · Score: 1

      Even if your computer isn't vulnerable, you're still paying in terms of the bandwidth used up, both from machines outside the ISP sending virus mail into the network, and compromised machines within the network wasting outgoing bandwidth.

      IMHO what should be happening (and I have no objection to this) is that the ISP detects compromised hosts on their own network and kicks them off until they're fixed. I don't honestly see a huge advantage in scanning inbound traffic in the same way - the bandwidth has already been used by the virus getting to the ISP, once inside the ISP's core network the bandwidth is essentially free. DSL lines aren't charged on a per-byte basis, and the amount of traffic caused by a virus arriving over a DSL line is reasonably small, certainly not enough to warrant paying to have the bandwidth cap raised on the line.

      Of course, there's absolutely no chance of a lot of ISPs doing this since many don't even respond to abuse reports.

    2. Re:Savings by rogabean · · Score: 1

      Some of do. We continually look for compromised hosts on our network and issue "friendly little letters". If that doesn't work we pull their plug, with a little "less friendly letter" until they get their act together.

      The same thing happens to users who are sending spam through our network, although that has been stopped to some degree by limiting number of emails per hour and number of recipients per email for residential accounts.

      To be honest its a hard thing for ISP's to impose too many of these things you are asking for without incurring too much cost (that will get passed along) or inhibiting users to much, which will result in greater support calls (meaning more cost once again to pass along).

      The real answer for now is for users to better educate and protect themselves.

      --
      "why don't you just slip into something more comfortable...like a coma!"
    3. Re:Savings by SimplyCosmic · · Score: 1
      quote:
      IMHO what should be happening (and I have no objection to this) is that the ISP detects compromised hosts on their own network and kicks them off until they're fixed. I don't honestly see a huge advantage in scanning inbound traffic in the same way

      The advantage is that it would help prevent hosts on their network from being compromised in the first place.

      I don't believe that having a system in place to detect compromised hosts would require any more hardware than scanning incoming emails, so why not look to prevent rather than react to threats whenever possible?
  220. get a mac? by capilot · · Score: 1

    Apple is now selling $500 computers. I'll bet their mailer and browser are not susceptible to these problems.

    1. Re:get a mac? by Electric+Eye · · Score: 1

      They're not susceptible. That's true beauty of using them. No spyware. No security exploits (unless for some ungodly reason you use IE for OSX, which is not a good idea).

    2. Re:Get a Mac? by American+AC+in+Paris · · Score: 1
      ...you don't qualify as a "frustrated, non-tech" user. You clearly know what you're doing; the broad range of show-stoppers that non-techies encounter are but annoyances to you--if not welcome tinkering opportunities!

      You're a computer-saavy gamer. I don't recommend Macs to people who are primarily interested in gaming. I do recommend Macs to people who enjoy the occasional game of solitare, or who really don't mind not having all the latest games available to them.

      From the cost perspective, again--by acting as your own manufacturing center and tech support office, you're able to shave a sizeable chunk off the total bill. Most people do not share your expertise; at this point, cost really ceases to be a factor.

      --

      Obliteracy: Words with explosions

    3. Re:Get a Mac? by Scudsucker · · Score: 1

      Even the Mini is $100 more than what I can build a comperable X86 at.

      No shit, Sherlock. The same is true for any other OEM.

  221. Only thru VMWare or Virtual PC by narsiman · · Score: 1

    Block your native OS with ZoneAlarm and install VMWare or VPC. Open ZoneAlarm only for the Virtual env. Install another OS in the virtual environment and browse the internet thru that. If you have a spyware/virus problem - fine - trash it and restore it. Actually do the restore every other week if you run a Microsoft OS.

    And - never never visit the any site from your native OS - no matter what browser.

    Also use common sense when you store "important" files and receipts.

  222. Easy when you know. . . by Fantastic+Lad · · Score: 1

    Use old Windows. I like Win98. Touched by almost nothing. It's less efficient in some areas, but it works. (Though I just got my first copy of Knoppix. Will be playing with that over the weekend!)

    Firewall. Blocks most of the web crap you might run into. Tells you if some rogue software on your machine is trying to connect to the web and lets you kill it. Blocks those annoying insta-viruses Win2K has to worry about from simply connecting to the web. I like Zonealarm.

    Mozilla. Kills pop-ups. Allows massive control over your browsing experience. Right click those jarring animated gifs out of existence!

    Don't download, don't open any file you didn't ask for. Spam is a scam. Nobody wants to give you a million dollars.

    Follow these simple rules, and too can have a great computer for only $500 dollars. If, however, you are not the type who has the time or interest in computers beyond just using the software, get a Mac. The extra cash you blow is worth the trouble, because you'd spend it anyway in time and stress if you don't know how to run a PC.


    -FL

  223. Re:Someone Give Them an E-Mail Station or Somethin by Detritus · · Score: 1
    They weren't wildly incompetent, they were human beings who made a simple mistake. Everyone makes mistakes. Properly designed systems take that into account and try to prevent them or limit the damage that they can cause.

    Giving the average person a Windows PC is like giving a teenager a Porsche and all the beer that they can drink.

    --
    Mea navis aericumbens anguillis abundat
  224. Buy a Macintosh by Vandil+X · · Score: 1
    Any advice for frustrated users, especially non-technical users?
    As in the old commercial, "Buy a Macintosh."

    Especially with the Mac mini being available next weekend.
    --
    Up, Up, Down, Down, Left, Right, Left, Right, B, A, START
  225. Before you spend $500 by twitter · · Score: 1
    Before you go spend $500 on a Mac, you might consider Simply Mepis. For the price of one Live CD, you get rid of spyware, spam and keep your hardware and sanity. It's easier to learn than a Mac, because they use KDE's interface which is close enough to Windows to be instantly usable to anyone who's suffered Microsoft stuff. I carry a copy to give to anyone interested. It's impressive and they are happy when they try it. Mac is nice and it's worth the price but you can have the most important things Mac offers without spending $500.

    --

    Friends don't help friends install M$ junk.

  226. tsk tsk tsk by blew_fantom · · Score: 1

    >>But 2004 "was a real turning point in a bad direction," said technology analyst Ted Schadler of Forrester Research. "People are getting really angry. They're angry at Dell and Microsoft and their cable providers, and that's appropriate. They should be."

    yep. and we all should have a class action lawsuit against GM, Ford, and every car manufacturer for hideous traffic we encounter in our commute to and from work, causing undue mental, emotional, physical stress and trauma.

    >>"I thought it was going to be like a television set -- I'm going to sit right in front of it all day and have some control and learn things, scan for airfare and travel," the former Grumman Aerospace Corp. engineer said from Homosassa, Fla.

    and ain't that the problem? a computer is NOT as simple as a tv set, but the marketing departments of various computer makers would have you believe otherwise.

    >>Enacting new federal bills "would be helpful," said Lydia Parnes, acting director of the FTC's Bureau of Consumer Protection. Spyware "needs to be understandable to consumers, and it needs to be presented in a way that's kind of visible to them." Even if a strong law passes, Parnes said she didn't know whether the average computer user would be any better off in three years.

    ain't it a shame? when consumers don't put the effort to learn how to use a product, and it causes problems or as a result breaks, who's to blame? even regarding education, there aren't too many people who want to spend money to learn how to use something as 'simple' as a computer. at least that means job security for help desk employees. ;)

    >>"It's great for anything you can do on your own," he said. "It seems to me an incredible typewriter -- and that's it."

    crying shame people think of the computer as such a simple device. perhaps people like that would be actually better off without computers. they should go back to those old school word processors with those dinky monochome monitors.

  227. I can vouch for this... by JasonBee · · Score: 1

    At the large local government I work at (16000+ machines...ours specifically number over 1000) we have many cases of bizarre spyware issues causing hours of outages on different machines...all under WinNT 4 and very restricted user permissions.

    I also get many complaints from workers about their home systems and after consulting with the most novice users bi-weekly about how to avoid these problems they come back again and again and again. It's hard to keep people up to speed when the ground shifts and new methods of infection abound.

    Thus my advice is like many others here. I evaluate what the users need from their computers and then suggest a timetable for switching to the Mac. I had one very novice user consult me on a business/personal laptop purchase and I routed the person to a Mac G4. I have not heard from the user since then and it's been five months. That's all that counts...the person is good to go, will have few if any problems and can concentrate on WORK. My windows users have ten different things to keep in the backs of their minds on what to avoid on the "web" at any given time. That's BEHIND a corporate firewall. Confusion reigns.

    So yeah...whine and gripe about the Mac vs PC issue. I do different work on each platform. I'm an expert user on both so I'm biased only towards two things: functionality and required maintenance. Right now all my novice users are being steered towards Mac purchases. Those that have macs love them and that's all that counts.

  228. Don't use Microsoft Antispyware by narfbot · · Score: 1

    It certainly does not work better. (Read article and follow-up)

  229. Get wiser by MonsieurX · · Score: 1

    While i loved Steve's Apples from 81 on to 91, still do, I've learned that PCs have been the bang for the buck with plenty more options and price value than any mac i've seen - despite all the cowxrements that come out of marketing and publicity which dumb people buy as the gospel. Professionally, either makes sense, personally, if you are marketing gullible or not PC oriented, get a Mac. If you are serious about computing a bit further for a more economic and wider approach, the PC and the clone market is unbeatable - no questions asked! Unless you like the free and costless time consuming Linux who still can't read decapitalized text for what it's worth!

    And if spyware is your fear, just go mozilla, or firefox with adblock - no more pops, no more ads, no more market polution to clog the net! Buy a good antivirus (do your research which fits best) and a worthy firewall. Learn to use them like kungfu!

    Still that wont help if you dont read and learn that a bit of prevention is worth terabytes of regrets!

    The buddists said it first 2000 years ago! "if it's printed, beware!" In other words, read first and complain less after!

    Now, if only companies would listen to support's clients' suggestions and apply them once and for all, we wouldn't have this crapware or passware (passoire in french - a drain bowl for spaggs like, get it, chuck chuck!)

  230. Two Words by Prong_Thunder · · Score: 1

    Dead Wood.

  231. More spyware plz...gives me work! by Delgul · · Score: 1

    I converted several of my customers to Linux recently for exactly this reason. The fun is that I don't have to really push it anymore. I just walk into the place for a lunch or to talk with the business owner and they start asking me about it :-) This is a new experience for me and I think it is a very important signal that users are fed up with it... Thanks M$!

  232. Short-Term Solution... by Marnhinn · · Score: 1

    Buying a Mac is only a short term solution. If Apple gains enough market share, then people will start to code spyware and viruses for the Mac.

    Myth:
    Mac's are invunerable to exploits.

    Truth:
    Mac's are not yet used by enough of the population to catch attention of those that write malicious code.

    A better answer would be to educate people - that will permanently fix the problem.

    --
    There is always a frontier where there is an open and willing mind
  233. My Aunt and Uncle by digitallife · · Score: 1

    My aunt and uncle recently gave up on computers. They had one a while ago that got bogged down and stopped working. Then recently they bought a new one and within one day it stopped working due to viruses et el.

    Suffice to say they decided to pack it away and never use it again.

    Like someone else said: I'll fix it for $1000. :)

    1. Re:My Aunt and Uncle by shadowsurfr1 · · Score: 1

      Good for them. One less computer to be harvesting spam from.

  234. Its probably been said before. (Mac Mini related) by zwilliams07 · · Score: 3, Insightful

    Anyways this is why Apple decided to build the Mac Mini, its the almost perfect solution to a lot of entry user's dilemmas. The average PC owner is almost completely in the dark when it comes to most technologies. The average Windows User has almost no idea of what he/she is supposed to do to maintain a Windows OS. They are just clueless.

    Linux is a great alternative but a lot of these people (the target audience for the Mac Mini) is just out of their league. Meantion sudo to them and they'll just stare at you blankly. A lot of people have PCs just to do the basic things, Windows does suffice some of the time. But usually there are too many problems. Most people just want to be able to chat, email, surf, print, write papers, organize photos, and so forth. Not all that easy on a Linux box, and more trouble than its worth for Windows.

    Don't get me wrong I have a Linux box and a Windows box. I only use the Windows box for gaming, thats all that it really excels at. I use Linux for a lot of my programming, webserving, hosting, and other tech savy needs. My Mac I use for everything else. Its that everything else that Apple is banking on. They know that people just want to be able to do something easily, safely, and quickly.

  235. Re:Buy an Apple - ultimately won't help by Anonymous Coward · · Score: 1

    I agree that the reason that Linux and MacOS X don't have spyware problems is that Windows is the biggest bang for the evil buck, as you say, but could you perhaps back up your statement about Mac being less secure by default with a link?

  236. $500 or a Live CD. by twitter · · Score: 1
    $1000 is a lot more than $600 for a lot of people.

    And $500 is a lot of money when you can just get Mepis. It's a newbie friendly live CD that has a nice GUI installer. Five clicks through a GUI and you have it. I think it does dual boot too, so there's no need for the extra clunker with Winblows or a new Mac. After a while of using spamassasin to block spam and Mozilla or Konqueror to browse the clean web, you will come to love your old PC again.

    Macs are nice, but you can have your old PC and make it useful with free software. There are a few areas in which the Mac still excells but there are fewer and fewer of them.

    --

    Friends don't help friends install M$ junk.

  237. Your father brings CAD work home? by SuperKendall · · Score: 1

    If he uses Autocad, and needs it at home... then possibly I can see a need to use Windows. There are Mac CAD products though.

    Does it look like windows 2000? If not I doubt it, it confuses them.

    You your father is smart enough to operate a CAD program but not learn a new OS? Something is odd here.

    Why it is just something else to learn!!

    I guess if they never encounter spyware or viruses or use IE there may be no reason to switch. But if they are truly as ignorant of computers as you say I would be very, very worried about them being hit by something eventually. Someone that clueless is exactly who should be using a Mac.

    I just think it is very easy for people who understand technology and think it is cool and interesting to learn about new ways of working and new systems to say switch OS or switch platform. It is not that easy when you think of a PC as a clever typewriter and you are scared that there is an icon for blow up house that you might click on by mistake.

    I assume you are talking about your mom since your dad can work CAD programs...

    I really think you have too little faith in your parents. In about 1/2 hour you could walk them through what they need to do to read email and browse the web and perhaps even play with photos.

    --
    "There is more worth loving than we have strength to love." - Brian Jay Stanley
  238. Internet go by-by by Buzzwang · · Score: 1

    I haven't had access in my home for about 3 years now. Everything I need I can do at work or a freinds home, or perhaps an open WAP if the need is dire.

    I was tired of the prices I had to pay compared to the quality of service (or lack thereof), and of people constantly trying to hack my network.

    I just said the hell with it all, cancelled my DSL and turned everything off. Perhaps someday I may well take that ride again, but for now my 30+ systems are just collecting dust. I have one laptop that I dug out of the mess and use that for most everything that I can't get accomplished on my work machine.

    If broadband costs were to take a downturn (perhaps 25 or 50% lower than they are) then I may fire up something short-term, otherwise I can't see a reason to spend $80 or $100 a month for a service that has perhaps 70% availability month-to-month and that would allow most anyone with enough time and know-how to enter my equipment and mess it up.

    I'd rather save my money for paintball.

    --
    Things you can say to your dog that you can't say to a girl: "How about a nice bone?"
  239. Elderly folks hate it. by pair-a-noyd · · Score: 1

    I know several retiree age people that simply gave away their computers in frustration.

    Most of them are not tech savvy and can barely understand what they are doing, email and browsing baffles them, forget anything beyond that.

    One guy I know in his 70's has problems every time he turns his computer on. He's terrified to open email now and refuses to use it. So much the better I suppose, that probably saves him a lot of trouble. Win 98 and AOL dialup.
    And to him, it's a magic box.

    My dad had total hell with windows until I switched him to Linux. I put him on Mandrake at first but it was flakey. I then switched him to Suse and his computer problems are so trivial as to not be worth mentioning. It's now only things like "How do I do XYZ?" and I say "click this, open that....." No real problems anymore.

  240. Re:For God's sake, quit telling people to buy a Ma by Marnhinn · · Score: 1

    Windows also has an auto-updater - it is just as easy. Mac is only a short term answer - the parent is right when he says that Market Share will change all of the benefits of a Mac.

    --
    There is always a frontier where there is an open and willing mind
  241. Aha!! by SuperKendall · · Score: 1

    First of all, of course there will be viruses on the Mac eventually - but again may I point out it's not happened yet. Would you say to someone not to take a vacation in an area that might se unrest a year from now, or advise them to travel to Palestine to see the sites right now?

    But when viruses or malware comes, the Mac has a number of benefits that still make the sitation better:

    1) No default services, so malware has nothing really common to scan for to spread. It also means one Mac in the household being infected does not mean the rest of the house is automatically screwed.

    2) All macs ship set to do weekly updates, so they'll actually get run - that means a serious outbreak of spyware can be removed and patched quickly by the update process. Windows update by contrast is not something everyone runs with regularity, and a number of people disable.

    3) Admin password is required to truly harm the system, unlike Windows where many users run as administrator 9or there are holes enough that it doesn't matter).

    4) The ability to run an SSH deamon easily (and one that is auto-pacthed weekly as needed!!!) means that extended family members that know what they are doing can connect and check on things remotely with ease.

    5) Browsers and apps that take security more seriously and are more careful about what they do with attachments and wierd binary data.

    Fundamentially Apple has seemed to pay more attention to security than Microsoft and that will pay off when viruses and spyware finally come. In the meantime you can enjoy a very advanced OS that has great features and is devoid of active security exploits.

    --
    "There is more worth loving than we have strength to love." - Brian Jay Stanley
    1. Re:Aha!! by Electrum · · Score: 1

      3) Admin password is required to truly harm the system, unlike Windows where many users run as administrator 9or there are holes enough that it doesn't matter).

      Harm the system? For a typical single user computer, who cares? A user cares most about his/her data. It's easy to reinstall the operating system and other software. It's much more difficult to get all your personal data back. Apple should start pushing .mac and automated backups.

  242. A cell phone is better than the Internet by Phil+Durbin · · Score: 1

    At least for my wife's parents. About a year ago, they called their ISP to cancel their service and bought cell phones instead. If they need to use the Internet, they walk to the library.

    They're in their late 50's. They live in rural Ohio. The Internet was fun at first, a chance to e-mail their kids, to see what all the fuss was about. They were one of the first families on their block to have dial-up, at a robust $30 per month. The price has fallen, but not as much as their interest in being online.

    Two years ago I helped my mother in law set up a new Yahoo account as her old mailbox was choked with spam, much of it highly offensive to her. Web browsing had become a peep show. Ultimately, from what I can piece together, a virus rendered them unable to dial up. Nowadays, she only uses that old 60 MHz Pentium to listen to CDs while she's folding laundry and to type up her son's football pool.

    The telephone is a technology they understand. They love Caller ID. They love each having their own voicemail. They love having everyone's numbers in their phones. They love being able to carry them around. They recently pulled the plug on their land line.

    Sure, I could have encouraged them to read my friend's book, to keep fighting. But from 1000 miles away, I like that when they call me now, it's just to chat.

    1. Re:A cell phone is better than the Internet by ackthpt · · Score: 1
      At least for my wife's parents. About a year ago, they called their ISP to cancel their service and bought cell phones instead. If they need to use the Internet, they walk to the library.

      How long before they get a cell phone worm? These are now coming about thanks to cell phones being essentially desktop computers in the palm of your hand.

      --

      A feeling of having made the same mistake before: Deja Foobar
  243. Lie about the root cause in the article by DunbarTheInept · · Score: 1
    From the article:
    The root cause of the problems is the open architecture of the Internet, initially inhabited and managed by a collaborative community from government and universities.


    I just wanted to stand up and scream, LIAR! at that point. The internet did just fine under that open archetecture. The problem was when closed archetecture like Windows was added to the internet. Spam increase is directly due to people getting their Windows computers "0Wn3d" - not a failure of open archetecture at all. Adware increase is directly due to people not having total control over their own computers - again NOT a failure of open archetecture at all.
    --

    Don't label something "offtopic" unless you know the topic well enough to tell what's on topic.

  244. thats just wrong by deft · · Score: 1

    Getting a mac is like security through obscurity in a way.

    Owning a mac is to say "this platform is so underused, the virus writers dont really care about it". If macs were the popular platform...hello virus, adware, spyware, etc.

    --

    There's nothing Intelligent about Intelligent Design.
    1. Re:thats just wrong by NatasRevol · · Score: 1

      I think you're 'daft'.

      --
      There are two types of people in the world: Those who crave closure
    2. Re:thats just wrong by bioshazard · · Score: 1

      Except for one thing: Look at all of the most recent viruses/worms/trojans. They all exploit these huge gaping security holes that Microsoft builds into their products, like Messenger Service and vb scripting.

      There just simply aren't as many exploitable holes in OSX. It's BSD, for God's sake.

  245. Don't give any advice to them, send them to me. by Master+Ben · · Score: 1

    I make a decent amount of money on a side business of cleaning computers of spyware, adware, and viruses. So the less average Joe knows the better for me.

    You could say that I love it when people use IE as their primary browser, hoorah for MS.

  246. But... by derfy · · Score: 1

    Suppose that spyware compromised a person's PC, which in turn opened the door for more trojans to invade, one of which turned complete control over to Snotty Richter, that pig-fac....er, sorry - got side tracked.

    My point is, suppose spyware led to spam-relaying computers. You don't go to spyware-infested sites, but it still affects(or is it effects? My money is on 'affect') you. Same with drugs, etc.

  247. Virus= Spam, but SpamCop et al won't play by TFGeditor · · Score: 1

    I have read repeatedly here and elsewhere that most spam comes from "spam zombie" machines "pwned" via the machinations of malicious virus writers. Ergo, a machine spewing viruses via email is (a) a spam source in training and (b) attempting to create other zombies/spam sources. It therefore seems logical that any ISP serious about fighting spam would welcome reports of subscribers spewing viruses, whereby to notify the subscriber of the infection and/or suspend the account until the problem is fixed.

    On the assumption that the latter point is true (which I doubt), why do SpamCop and other spam reporting outfits refuse to report/notify ISPs about viruses spewing from their mail servers?

    If the number of owned machines is as represented, it seems that a huge step toward controlling spam would be identifying and fixing said machines or suspending their ISP accounts BEFORE they start spewing spam.

    (Note to trolls: Please do not start up about "lusers" not knowing how to identify the true ISP of an infected account and all that. SpamCop, for one, does this automatically based on IP address, so, the mechanism for reporting viruses to the source ISP is the same as for reporting spam.)

    --
    Ignorance is curable, stupid is forever.
  248. Maybe I'm being whiny, but.... by rbird76 · · Score: 2, Interesting

    At some point, "blame the user" becomes tired. Yes, he should have had backups, and/or the originals stored somewhere secure. Better/different virus protection would also help. However, at some point, the blame has to fall on the people that point this together. Tying the OS to its applications and making them all have authority with one another is the low point. Done to control and manipulate customers, as well as make usage easier, it makes any security hole threatening. When DRM hits and the users gets locked out of his computer while the spammers and virus writers get access, the cries will only get louder. Yes, there are bad people out there, but giving them the keys to the front door and the location of my wallet without telling me probably isn't a good way to help users secure themselves.

    I don't maintain my car myself. I'm lazy enough to get my oil changes done, and it's easy enough to keep basic tabs on my car that I can use it. If my car required 30 min. of maintenance a day to run, and running around to get parts and software upgrades, I probably would find a way to use it a lot less, and lots of people would give their cars up entirely. If computers are expected to be used by everyone, then it isn't reasonable to expect people to put more work into their computers than into their cars or pets. Computers are tools - people want them to just work, or to require a minimal amount of effort to work. Computers sold to the majority of people don't do this, and then everyone's suprised when users get frustrated. For most people, computers aren't fun in and of themselves, but for what they allow us to do. If you want to sell to the mass market, you need to make what they can use, rather than complain that they aren't competent enough to use what's there.

  249. Re:Two words by rworne · · Score: 1

    Actually, that may have been the intent. I've seen Safari mangle links that way before - and been bitten by them.

    --
    I tried every decent and legal way I could think of to resolve the issue w/the business before I rented the chicken suit
  250. Quitters by flakblaster · · Score: 1

    I can't believe that these people gave up. Firewalls and antivirus will almost always do the trick. That should be the first thing anyone installs on their computer before ever hooking up to the net. Why do so many people seem ignorant of these simple things?

  251. perfect by suezz · · Score: 1

    "Much spyware arrives bundled with programs such as screensavers and file-sharing software." my isp gives me windows software and I just pitch it - it doesn't support linux and I won't put it on my mac - I have never had a spyware problem. I use linux and mac and never had a problem - I used mozilla / firefox / thunberbird / and evolution and never had a problem. get rid of windows and using linux will solve your problems - also using firebird and stop using internet explorer will help immensely. windows has taught a log of people bad habits and now they are paying for it. its also all this trash software that people buy for 10 dollars at their local discount store too - quit installing that shit and install open source instead. this will solve all your problems.

  252. Just don't authorize WinXP by karlpell · · Score: 1

    Bill forcefully reminds me every 30 days to reformat and reinstall. 30-40 minutes to reload and reconfigure WinXP, 10 minutes to reload stuff like Mozilla and AcroReader.

    1. Re:Just don't authorize WinXP by conteXXt · · Score: 1

      that's actually a good idea. That and a samba server for your files.

      --
      The truth about Led Zep should never be told on /. (Karma suicide ensues)
  253. Re:Advice To The Netlorn - Blame Microsft. by RatBastard · · Score: 1
    Be upset at yourself for not properly protecting yourself.

    Horseshit!

    There was once a time when email was safe. There was a time when media files were safe. There was a time when documents were safe. There was a time when web pages were safe. There was a time that the only way to get a virus was to download and run an executable on your system. Those days are gone.

    And what has happened to change all that? Microsoft happened. Microsoft tied IE into the OS , allowed IE to execute external programs and scripts and added ActiveX without bothering to protect the OS from any of those things. Microsoft allowed OutLook to launch external programs without your approval. Microsoft added DRM extensions that can be exploited to add spyware to your system.

    The blame sits squarley and completely on Muicrosft abd no one else. Their carelessness and complete lack of security concerns are the reasons we have the flood of viruses and spyware out there.

    --
    Boobies never hurt anyone. - Sherry Glaser.
  254. Case Study by TheNextBigThing · · Score: 1

    Sad to say I'm lazy and cheap on my Windows PC and ran with no Spyware/Anti Virus/Firewall protection for a long time. Stupid Eh? Eventually I install AVG cuz it was free. NO viruses I also used Firefox/Thuderbird. Never got hit until I used IE for like 10 minutes. Then AVG popped up and said virus detected. Cleaned it out, don't use IE, forbade my wife to use IE. No problems. Then I was curious about spyware. I've never had a slow down problem but since its the latest rage and all I decided to check it out. Nothing Either I'm lucky, everyone is doing stupid things, or Firefox is the savior of the net.

    --
    Three men walk into a bar. They all got concussions.
  255. Re:Healthy e-life instructions: de-activate ! by zijus · · Score: 1

    e) Activate your winxp firewall.

    Personally, first thing I de-activated, carefully, thoroughly. We have got enough proof that too "good" integration by a single producer is the shortest way to doom.

    Zijus

  256. Dropping spam forever by 5n3ak3rp1mp · · Score: 1

    1) Compile a list of every human you've corresponded with in the past 6 months, or 1 year, or whatever.
    2) Compile a list of mailing lists you subscribe to.
    3) Get a new email address with a long prefix (i.e. not easily brute-force-guessable)
    4) Let everyone on your list know your new email address.
    5) Subscribe your new email address to your mailing lists.
    6) Abandon your old email address. If you can, set it to autoreply with an obfuscated version of your new email address that a human could figure out.
    7) NEVER enter your new email address online unless you MUST. Use a service like mailinator.com instead, to receive "registration confirmation" emails and whatnot.

    I have done this successfully and get NO spam. As in, ZERO. Perhaps it helped that I switched to a gmail account, but it works.

  257. They Gave Up... by the+pickle · · Score: 1

    ...and we're better off for it.

    The fewer people on the Internet who are too ignorant or apathetic to solve (fairly simple) problems like this, and the better off the Internet as a whole will be.

    Think about how many viruses you've received in e-mail in the last year. Now, for those of you who are interested in such things, think about how many different IP addresses these viruses came from. In my case, the latter is much less than the former, and I got literally hundreds of viruses from a mere handful of IP addresses. If a couple of those people got so frustrated that they gave up on "that Internet thing," that's good news for the rest of us, because that's maybe 10-20% of my annual virus load gone right there.

    Similarly, how much of your spam came from pwn3d Windoze boxen on American cable/DSL subnets? How much of your blog spam? If these users get frustrated and quit the Internet, great! It leaves two categories of people on the 'net: those who care enough to fix the problem, and those who aren't a problem anyway. The people who are a problem are giving up!

    p

  258. Why not by gillbates · · Score: 1

    Just give up Windows? Then you could keep the Internet.

    Seriously, for all the frustration these people have gone through, they could have installed Linux and put a permanent end to the problem.

    Them: My Windows PC is broken - it's too slow and crashes all the time. I think I have a virus - how do I fix it?

    Me: Install Linux.

    Them: Um, I don't know how to do that - it sounds complicated. Can't I just download a fix or something?

    Me: Yes, you could. And then you would have to reinstall all of your applications, install the latest service pack, install a firewall - block ports 23, 454 .... (long list of ports)... but not 80, install antivirus software, install anti-spyware software. And then you'd have to do it all again in 6 months when you forgot to do your biweekly update and your machine gets infected again.

    Them: Um, I have to do all that?!

    Me: If you're going to stick with Windows, yes. Or you could just install Linux and let other people worry about viruses and spyware, etc...

    Linux. Because you like to use the internet.

    --
    The society for a thought-free internet welcomes you.
  259. People Need To Change Habits by Austin+Milbarge · · Score: 1

    The days of put the tape in the VCR and press play are over. The simple "Point and Click" paradigm has to become "Think, Point and Click" in order for people to survive this new millenium. Fact is, if you read the article, most people really think computers are much like TVs. Just press power and adjust the volume. Unfortunately, our current state of technology and the way in which business affects it, prohibits any "real" safety measures to be implemented transparently to the user. In other words, Firewalls can't know everything we do on the computer. Someone is going to have to configure it properly. Same goes with navigating the Internet. People blindly download software and enter personal info.

    Sure, owning a Macintosh will help considerably, for now, but what happens when the Macs installation numbers grow greater in the coming years? Same darn thing. Macs enjoy an ad free existence because of the sheer numbers. At this current time why should a company like 180solutions target a Mac? I've been using Windows for years and have hardly ever received any ads or viruses. Sure I'm a software developer and I may know a thing or two about the computer BUT that doesn't mean a non savvy person has to suffer. Here are a few tricks I've learned over the years ...

    1. Actually read all message boxes that pop up on your screen and don't answer yes or click OK BLINDLY. Especially the ones that say "install patch now?" When it doubt click Cancel. You'd be surprised how many people click OK without READING!!!

    2. Learn how to use the Task Manager.

    3. Keep the computer offline as much as possible if you have a broadband connection. Either shut down or disable the network connection when not in use.

    4. Keep a minimal amount of programs running as possible. If you don't use AIM, shut it down.

    5. Defrag your drive every now and then.

    6. Keep up with updates, BUT AVOID SP2 on XP.

    7. AVOID USING OTHER MICROSOFT PRODUCTS A MUCH AS POSSIBLE!!
    Replace Office, Outlook, Internet Explorer and Media Player with Open Office, Thunderbird, Mozilla and IrfanView or Winamp, etc.
    Sure this is a tall order, but keeps many a monitor from getting thrown out a window.

    8. If you have children and a computer you use for critical business applications, DON'T LET THE TWO INTERACT!!
    Don't be cheap, get little Johnny his own computer!

    Hope this helps.

  260. Personal domain names by muzik · · Score: 1

    One of the smartest things I've done for handling spam was to get my own domain name -- lets just call it google.com.

    My mail server catches all incoming mail for my domain and directs it to my mailbox (my little secret!).

    If I'm giving out my email to a friend, I will use:
    friends_name@google.com

    If I'm giving it out to a reputable company where I want to receive the bills, bullitens or emails, I use:
    companyname@google.com

    If I'm giving it out to a site which i dont trust, I put the words _spam_ in it.
    company_spam_@google.com

    This way, I can do more than set up filters based oon content.

    All *_spam_@google.com goes into a specific mailbox (incase I need an activation code or content out of one of the messages)

    All other mail goes into my box which I never give out.

    I then create rules for killing mail so that if I posted
    website@google.com
    on my website, and its getting a lot of spam, I just point website@google.com to be deleted.

    I also want to experiment with other people using subdomains, because obviously this solution requires quite a bit of work (server experience, static ip, dns, domain name, etc). When I have time (haha) I am going to give out subdomains to people who want the same thing:

    anything@dad.google.com
    ==>for my dad for example. Then when he has a problem with spam to a specific address, I can kill that box for him or create a simple script for him to do it.

    Just my 2c

    --Sean

  261. Dropping spam forever by 5n3ak3rp1mp · · Score: 1

    This takes just a little bit of effort but is well worth it in man-hours you'll save not managing spam down the line.

    1) Compile a list of every human you've corresponded with in the past 6 months, or 1 year, or whatever. This may not be 100% necessary if you can do the second part of step (6) below.
    2) Compile a list of mailing lists you subscribe to.
    3) Get a new email address with a long prefix (i.e. not easily brute-force-guessable)
    4) Let everyone on your list know your new email address.
    5) Subscribe your new email address to your mailing lists and unsubscribe your old.
    6) Abandon your old email address. If you can, set it to autoreply with an obfuscated version of your new email address that a human could figure out.
    7) NEVER enter your new email address online unless you MUST. Use a service like mailinator.com instead, to receive "registration confirmation" emails and whatnot.
    8) If you must list your email address on a website as contact info, obfuscate it with javascript (see below*). This will prevent spambots from harvesting your email address from the html source of the page.

    I have done this successfully and get NO spam. As in, ZERO. Perhaps it helped that I switched to a gmail account, but damn, it works.

    *javascript email obfuscation: replace "yourname@yourdomain.com" in HTML with:

    <script language='javascript'> document.write('yourname'+String.fromCharCode(64)+ 'yourdomain.c'+'om')</script>

    Voila!

  262. 1337 by No+Such+Agency · · Score: 1

    But not becuase I am 1337 and "they" are LUSERS with PEBCAK problems.

    Am I 1337 for independently deriving what PEBCAK stands for?

    --
    Freedom: "I won't!"
    1. Re:1337 by ellem · · Score: 1

      Yes. Yes you are.

      --
      This .sig is fake but accurate.
  263. see ya by davebgimp · · Score: 1

    Honestly, these people giving up are likely our parents, grandparents and all those technically obtuse people who make your life hell with having to clean out their spyware and assorted viruses because their too stupid to listen for the umpteenth millionth time that there is no such thing as free pron in your email. Anyone with half a brain and a bit of initiative can change their email address, clean their computer up and start being a bit smarter about things. No sympathy.

  264. Nice, but . . . by harley_frog · · Score: 2, Interesting

    what would happen if Linux became as popular as Windows? Where spyware writers start targeting Linux users? As much as I use (and love) Linux, I can't help but wonder if too much popularity is a bad thing. I know this may sound elitist, but I'm sort of glad that Linux is a niche product; it helps keep the scum (spyware and virus writers) focused on tormenting Windows users. (Not that I'm happy to say that, since I have to provide support for Windows computers, too.) At least for now, I can safely say that I little to worry about concerning my Linux boxes.

    --
    It's all fun and games until someone loses the key to the handcuffs.
    1. Re:Nice, but . . . by gilgo_22 · · Score: 2

      Although generally more secure than windows, linux also has had security flaws. The patches get out much faster than in windows... but that does not mean that people install them just as fast.

      If linux were as popular as windows, there would be a lot of virii/spyware/adware targetted at linux. People that keep their machines up-to-date would have a better life than people with an up-to-date windows system now, but the internet would still be clogged. Or maybe worse: since linux makes a better use of resources than windows, a compromised linux box might make more damage than a compromised windows one!

    2. Re:Nice, but . . . by Omniscientist · · Score: 1
      Its always possible for spyware makers to get their spyware on Linux through security flaws like buffer overflows (like let's say a buffer overflow vuln in the mozilla browser), but what's really causing spyware to flourish in Windows are two things:

      1. ActiveX. It can be configured so its not a big security risk (like if you completely disable it), but its pretty scary how easily it allows whomever to install nasty spyware/malware.

      2. The default administrator privledges of the user in Windows. Since Linux effectively separates administrator processes from user processes, there's no way I could get spyware to install itself anywhere outside of my home directory when surfing around the net (unless I'm an idiot and like to go everywhere on the net while being root). Windows unfortunately makes the user an administrator by default, and I'm not entirely sure that if you run as just a plain ol' user in Windows if that really helps that much. Probably not as well as user mode in Linux, but I'm sure it makes a great difference.

  265. Re:Give up the Adminis-traitor account by CDMA_Demo · · Score: 2, Insightful

    I am surprised at how many windows users browse the web (among other things) while logged in with administrator priviliges. If you want to use IE for browsing, better run it with limited priviliges. I can understand why some people may choose IE over netscape/mozilla -- I use a 400 Mhz machine to surf the net and IE loads and runs way faster than firefox. I even had firefox crash on me many times (enormous swapping, 99% CPU use sometimes for unknown reasons). But I don't end up with as much spyware as other users because I never use the administrator account for doing daily stuff. Also, using firefox over IE will not make things better for you if you already have adware/spyware that downloads and installs other programs from the net. The first advise I always give to spyware-striken users is "Get off the Administrator" (ok, pun intented)...

  266. I have a solution... by Grandmaster+Mort · · Score: 1

    How about getting a Mac instead of a Wintendo for a PC? You'll avoid the spyware and viruses, but the spam you'll just have to live with. In any case, Gmail filters spam pretty well, so I don't see it much. :P

    --
    si vis pacem, para bellum..."if you wish peace, prepare for war"
  267. Re:HOW DOES A MAC STOP SPAM YOU DUMB SHIT? by idsofmarch · · Score: 1

    The integrated Spam filter in Mail; works exceptionally well. Ya' dummy.

    --
    Anyone who whines about being modded down should be.
  268. You need a license to hunt and drive a car... by zerofoo · · Score: 1

    but anyone with a computer can get on the internet.

    Kidding aside, why does the general population expect computing to be "easy"? Society (in general) expects professionally trained people to operate aircraft, perform surgery, put out fires, construct, plumb and wire homes, use a firearm, and to operate a motor vehicle.

    Why don't people think it takes some training to safely and securely operate a computer system and network?

    We (the computer industry) are to blame. We've spent the last 25 years shouting at the top of our lungs, with every new product release: "this computer is EASY to use - anyone with half a brain can do it!".

    Microsoft and Apple are both guilty of this.

    The time has come for the computer industry to shift its focus from "easy to use systems" to educating its customers about safety and security.

    I can't tell you how many small business owners i've seen that have their entire livelyhoods resting on computer systems that aren't backed up regularly, have inadequate virus/spyware protection, lack high-security firewalls and VPNs for remote access. They think they can "admin" their own systems, and often times are burned in the process.

    Sure, you can raise your fist and yell at Microsoft, Apple, Dell, and whomever else you want to blame; but ultimately the safe operation of your systems is YOUR responsibility. If you can't do that then hire a professional who can. God knows there are enough of them looking for work.

    -ted

    1. Re:You need a license to hunt and drive a car... by Austin+Milbarge · · Score: 1

      Couldn't agree more!!

  269. Re:Stop saying "Buy an Apple" by idsofmarch · · Score: 1

    When they started with an OS based on UNIX that is fast, stable, and allows scientists, UNIX admins, secretaries, students, and film-makers to all use the same quiet, beautifully designed machines. When the 'premium' began to disipate and Apple introduced the iApps and the ProApps which allow grandma to make a digital movie (if so inclined) on the same machine that Lucasfilms used to restore the original Star Wars. When OSX also uses CUPS, SAMBA, X11 and a whole 'nother set of technologies to play well with others, including Windows, even (although limited) with Exchange server. There are lots of reasons to like Apple, to like the Mac platform. It's okay not to, but I don't know why you wouldn't at least respect the platform, even if it wasn't your favorite.

    --
    Anyone who whines about being modded down should be.
  270. Giving up on the internet is totally idiotic by MemoryDragon · · Score: 1

    All they have to do is to give up the IE and Outlook, or even better abandon Windows at all.

  271. Re:Give up the Adminis-traitor account by walt-sjc · · Score: 1

    I fixed the security problem with IE.

    I run it under CrossoverOffice on Linux sudo'ed to an account with no privs.

    Works just dandy for those retard sites that can't code proper HTML.

  272. Re:For God's sake, quit telling people to buy a Ma by saltydogdesign · · Score: 1

    My comment was made half in jest. I firmly believe that OS X's UNIX underpinnings are inherently more secure than Windows.

    --
    // This is not a sig.
  273. Give up on the net? by WindowsWasher · · Score: 1

    One word, MepisPro

  274. Re:Someone Give Them an E-Mail Station or Somethin by Trifthen · · Score: 1

    You're right. It *is* idiotic to assume people can be civil and not try to ruin your computer with viruses, hide all of your valid email in deluges of spam, attempt to trick you into giving them private information or credit card numbers, and generally try to screw you in every way possible.

    There used to be a time when you could plug in a computer and have a reasonable net experience, email included. Now a friend of mine, even with the help of a Bayesian filter, gets over 100 spam messages (down from 1500) a day. What's idiotic is that everyone has to watch their computer like it's filled with nitroglycerin, just because a few people are bound and determined to ruin the net experience for everyone.

    Our company had to buy two more mail servers just to handle the spam processing and filtering load. This is costing millions of people real time, real money, and real headaches. It doesn't surprise me at all that some people are just abandoning the net as not worth the trouble.

    Imagine you're a doctor, and you spend all of your time operating on people and reading medical journals. Do you think that person is going to spend hours each weekend just to make sure his computer hasn't become infested with viruses, somehow stolen his money, or wasn't being used as a bot? Software, even open source, is fallible. All it takes is one unpatched hole being open for one minute longer than the exploit is discovered, and you could be screwed.

    And before you start rolling out stories about how only stupid (l)users are getting pwn3d, tell that to the Apache group, OSTG, and other major open source vendors that all got pwn3d in their CVS trees about a year ago. These were highly experienced system administrators, and the were hacked - *for months* before anyone noticed. How can you expect some poor guy who uses the net to mail his grandkids to keep up?

    Maybe the examples picked for the article were hokey, but that doesn't make the problem any less real. If not for the magic of bayesian filters backed up by a strong Qmail SpamAssassin filter, I'd have given up email a long time ago, and I'm a UNIX developer! Without installing a half dozen third-party programs, computers are more of a liability than anything these days. It really is a crying shame.

    --
    Read: Rabbit Rue - Free serial nove
  275. Pop-ups? by Lihtan · · Score: 1

    What are these pop-ups you speak of? People still get them today?! I thought they went extinct around 3 years ago. Hmmm, that would be around when I ran into this piece of software call Mozilla, now that think about it...

    --
    Divide by zero hurts my brain.
  276. Linus by Teun · · Score: 1
    This is not exactly newsworthy.

    Now if it had been Linus who found spyware on his box, that would be interresting

    --
    "The likes of Facebook and WhatsApp are free to those whose privacy is of zero value."
  277. I guarantee you by rscrawford · · Score: 1

    There are dirtbags out there even as we speak trying to figure out to use Firefox and Thunderbird just as they use IE and Outlook. Mind you, Firefox and Thunderbird are very probably much more secure in nature than IE and Outlook, just because of how they're built. But I promise you there is someone out there trying to figure out how to compromise it.

    --
    -- The reason it's called the right wing? Irony.
  278. My parents are still out, at the moment by shpoffo · · Score: 1

    They tried, but the learning curve for dealing with spam and spyware was too much for them. They're considering Apple's new mac, but are still nursing old wounds and so are slow to do it.

    .
    -shpoffo

  279. Ignorance by SuperKendall · · Score: 1

    Anyway... anyone who really thinks that the current situation would be any different with the desktop market dominated by OS X or (insert your favorite flavor of) Linux is ignorant and naïve. If I were running an adware company, or if I was trying to cause havoc, and were limited by that great factor called TIME, I'd devote my resources to something that would work on 85% of the market, regardless of the platform.

    You think you're tired of people telling others to get a Mac? How about how tired all of us that actually know what the hell we are talking about computer arctitecture wise are of hearing the argument that Windows-level viruses and spyware are "just around the corner" on Linux and the Mac if they ever get popular.

    First of all, there are around 14 million mac desktops now. Do you not think that is significant enough to draw some malware? Yet as to date there is NONE. Not a small number, not a tiny percentage of the Windows share - but none!

    But on to the technically inaccurate part of your post. Consider all of the various vectors that virii and malware usually come through - WIndows services, IE holes, and user-executed trojans.

    Well trojans of course you are not really going to be able to stop, as when the user wants to see the vute little fishies swimming around in a virtual aquarium the game is over and they are going to run that no matter how the virus scanner protests. Yet the damage the little fishies can do can be limited - but on a Windows box it's not going to be because most users are admins. On OS X or Linux, malware is just not going to be able to root itself as firmly in the system as Windows viruses are able to do today because they will not be able to infect system files or processes.

    Now for IE. Goold old IE... present EVERYWHERE on the system. Can't really borwse files or media or do anything without realy using IE.

    With other systems the browser is not as cooked into the main OS, so when there are vulnerabilies they cannot get as far or do as much. Furthermore other browsers like Safari or Firefox are updated much more frequently and have a better history of patching than does IE.

    Now the last point, services. OS X - can't really use 'em as a vector, aren't up by default. Any given service is going to only be run by a fraction of the user population. Pretty much the same with Linux, though most distros ship with some services running by default.

    In short OS X and Linux do a much better job of compartmentalizing any possible damage from an attack, presenting an environment where viruses have to live in a much shallower environment for harm. They could do less, and also would not be as deeply rooted and thus much easier to remove. A virus on an OS X box is not going to be able to embed itself in some part of the OS. That means really examining a user that may be infected is as easy as creating a second user to poke around files the first user owns, without actually activating any virues that user might have and give them a chance of evasion.

    And, even though things are pretty safe right now Apple is not sitting around assuming they will be safe forever - the .Mac service comes with a free virus scanner, for the distant future when there actually are any.

    The really funny thing to me is that I seem to remember that twenty years ago or so Macs were the most virus prone computers around! Boot sector viruses and all sorts of other things, much worse than on PC's.

    --
    "There is more worth loving than we have strength to love." - Brian Jay Stanley
  280. Don't get a Mac!! Please! by nuckin+futs · · Score: 1

    I will lose my side business. That extra money i get fixing PCs infected with spyware and viruses is what i use to fund my Mac purchases.

    1. Re:Don't get a Mac!! Please! by idsofmarch · · Score: 1

      But then you get to do what I do, you show people what kick ass things they can do on a Mac as a side-business, setting up networks to stream iTunes, showing them how to use a digital camera and burn DVDs. Show them how to set up a website, how to use Photoshop filters. Show them how to do the really cool and fun stuff and leave setting up Outlook for the 9,000th time to some other poor bastard.

      --
      Anyone who whines about being modded down should be.
  281. BAD Advice To The Netlorn by uncoolcentral · · Score: 1
    *Run Antivirus update once a month (they're on dialup remember?)
    I'm on dial-up - I run AVG update almost every day. To do otherwise is silly. Also bad to use expensive bloatware from Norton and the like when AVG (etc) is free, small and great. (I use Kerio for firewalling.)

    *Do not download email to your computer, use Yahoo mail.
    Nope. With an ounce of knowledge and the right program (moz or Tbird) it's more than fine to download email. Webmail is weak and should be used only when you're not on your primary machines.

    Stop feeding proprietary corporate crap down others' mouths. Use open source solutions, yo.

    1. Re:BAD Advice To The Netlorn by chris_mahan · · Score: 1

      Remember that these people cannot program a VCR.

      --

      "Piter, too, is dead."

    2. Re:BAD Advice To The Netlorn by uncoolcentral · · Score: 1
      Fair enough. But keep in mind that the parent to which I was replying had poor suggestions.

      The fact that luddites can't take care of their PCs doesn't change the fact that you should set your AV to auto-update more than once a month and that bloatware eats ass, right? ;)

    3. Re:BAD Advice To The Netlorn by chris_mahan · · Score: 1

      I agree with what you say (i run deb cli bare install) or damnsmallinux.

      I don't actually use antivirus products on my machine. I do an avg install and scan as needed. yes I have backups, and yes, of the music too.

      Oh, and I wrote the parent you replied to.

      --

      "Piter, too, is dead."

    4. Re:BAD Advice To The Netlorn by uncoolcentral · · Score: 1
      Right on.

      I'm often stuck using Win (at home b/c it's my GF's machine - at work b/c I make most of our graphics, etc.) but I use open source for absolutely everything I need/can.

      BTW, I'm told that WOUB will start posting more recent episodes of my open source radio show soon. Here's the first one from August. New episodes here soon.

  282. Be strong and help the people you are helping by SuperKendall · · Score: 1

    They don't want me to set up their PCs to access the net from the browser only

    The thing is, if you are helping them I say you dictate the terms! You can explain to them why you are doing what you are doing, and say that if they don't like it they'll have to have someone else help them. That goes a long way to squelching objection.

    This is exactly the case where Tough Love is important, and you have to leverage your ability to help them against any emotional power they may have over you.

    Obviously they still need to be able to use the computer for the things they do - but for a lot of people that is email, word processing, and browsing. If you can give trhem something that is funcationally the same and say that you will help them if they just let you do what you know is best for them, then they can't really complain.

    Realistically it's best to use a phased approach where you make them use Firefox first and slowly move on to other things. But you have to start somewhere and can't let them have thing stay the same forever. PC's wear out and something is going to change sometime, let them get used to change and make changes they do experience for the better.

    --
    "There is more worth loving than we have strength to love." - Brian Jay Stanley
  283. Result of step (c) by SuperKendall · · Score: 1

    c) Get off the internet

    "Hello? I tried to get off the internet and now my computer wont start! I unplugged all of the cables in the back to be sure I was off. Where do they all go?"

    --
    "There is more worth loving than we have strength to love." - Brian Jay Stanley
  284. Actually it can help a lot... by SuperKendall · · Score: 1

    How exactly will a Mac keep spam away from you?

    For one thing, the default mail application does an excellent job with spam filtering - it was I think the first mainstream app to inclue bayesian filters (yes, even before Mozilla's mail client).

    I used to use Mozilla for mail for a while but the OS X mail app really works pretty well, and controls spam well..

    for those that want more protection the .Mac service gives you an email address that I believe they further refine the spam from. I only use it lightly, but even so I have yet to see a single spam come at me from my .Mac email address.

    --
    "There is more worth loving than we have strength to love." - Brian Jay Stanley
  285. Why is spyware given so much clout these days? by alc6379 · · Score: 1
    It always disgusts me to hear folks saying, "My computer got too slow, so I bought a new one", or they treat their spyware/virus ridden machines as if they've got some incurable failure, and replacement is the only means of repair.

    What ever happened just to reinstalling Windows? It's completely ignorant to disconnect your Internet connection just because you didn't know how to protect your system at some point.

    --
    I don't moderate anymore. Karma penalty for 90% fair mods? Can I mod that unfair?
  286. Safari mangling links by cbr2702 · · Score: 1

    What exactly does Safari do? It might be a KHTML bug and I'd like to submit a bug report.

    --


    This post written under Gentoo-linux with an SCO IP license.
    1. Re:Safari mangling links by rworne · · Score: 1

      Can't day specifically. It has to do with editing the link in the address window and autocomplete. Now that I am trying to duplicate it, I can't.

      --
      I tried every decent and legal way I could think of to resolve the issue w/the business before I rented the chicken suit
    2. Re:Safari mangling links by cbr2702 · · Score: 1

      Sounds like it probably isn't a KHTML issue anyway.

      --


      This post written under Gentoo-linux with an SCO IP license.
  287. You might as well try the unsubscribe I think... by SuperKendall · · Score: 1

    Normally I would say never to try the unsubscribe - but I would use it in this case, and email customer service that you live in Colorado or California (where you can counter-sue for a good bit of money) if they still do not stop.

    It sounds like they are most recognizable and fixed than other fly-by-night spammers so you have a better chance of it working since you could probably track down someone to sue.

    --
    "There is more worth loving than we have strength to love." - Brian Jay Stanley
  288. Return policy is fifteen days laast time I used it by SuperKendall · · Score: 1

    I bought something at an APple store a few months ago, and the return policy was 15 days. Pretty short but it should be enough for an evaluation.

    They may also charge a restocking fee, not sure - but with the base price of $499 it's not much of a risk. People have phones that cost more!

    --
    "There is more worth loving than we have strength to love." - Brian Jay Stanley
  289. use gmail as backup by cheekyboy · · Score: 1

    Just email your self the backsup to gmail.

    safe and global access, zero cost.

    I wouldnt rely on it as the only backup, but a good one though.

    --
    Liberty freedom are no1, not dicks in suits.
  290. ISPS should block all trojan sites by cheekyboy · · Score: 1

    There are tonnes of bad sites with bad scripts that try to install stuff.

    The ISPS should look for these things and keep a global database on them all so they can all be firewalls/filtered out. And their domains turned off. And civil action taken for 'hacking', why not put all these spammers in jail like Mitnik was, after all he did bugger all damage, and now the FBI just ignores most of the spammers/spyware dudes.

    ALL ISPS can do more.

    --
    Liberty freedom are no1, not dicks in suits.
  291. Do Blame Dell by osssmkatz · · Score: 2, Interesting

    Dell has the option of shipping Firefox on their system. And then when they return the Dell and go buy a Gateway because Gateway can browse the Internet with less problems, they will realize that their Dell is more stable and runs better. If I wete an OEM, I'd offer a "what do you want to do?" screen. (This idea came from HP). But instead of booting into a custom version of Windows if Internet was selected, I would boot into a small version of Linux running Mozilla that was not modifiable. I'd market it as "Spyware-free Internet" gaurenteed. You could even use the "Internet Explorer skin". We need to start demanding OEMs, banks, and other players in this industry to take security out of Microsoft's hands entirely, and into the consumer consciousness. --Sam

  292. Seems like... by TalMaximus · · Score: 1

    ...a great opportunity for a web poll. It could go something like this:

    Do you use the Internet?
    - yes
    - no

  293. Take two by abulafia · · Score: 1

    I read that as saying that every kitchen stove operator has the responsibility to learn about how the stove works, what dangers are lurking, and what needs to be done to avoid those dangers. WRONG! That responsibility exists, but shouldn't necessarily be the user's responsibility. Just to use any stove, you don't have to know how it works. Not all users are also engineers, you know. By using flame-enabled item like stoves, a user essentially trusts stove makers to manage the interface between the flame and the user. And stove makers trust the gas delivery system below it, to manage the interface between gas tanks and the plumbing hardware. That trust includes an assumption of safety/reliability/integrity. The current state of stove security tells me, that trust is often misplaced. It's an endless battle of opinions, but IMO the #1 reason for having fire detectors etc. is not functionality, but the fact that gas delivery systems, stove dials, pans and so on, are BROKEN (unreliable, buggy, insecure). If they wouldn't be, there would be few reasons to put a fire alarm between a househould stove and the gas plumbing. Similar goes for radon detectors, 911, etc. It may be a full time job to keep ordinary stoves's secured & 100% functional, but don't assume that should be the user's job. I guess new developments like remotely managed, limited functionality stoves's could provide some relief here for many users, who are incapable of managing fire.

    --
    I forget what 8 was for.
  294. quoting from article: by haxor.dk · · Score: 3, Insightful

    "... No one is immune. Microsoft Corp. Chairman Bill Gates discovered spyware on his personal machine not long ago. ..."

    No one immune?

    Pardon me, but WRONG! I'm on a Mac. I am damn well immune, thank you. I have no problems on my Safari og Firefox or Camino. I AM immune from spyware and malware.

  295. Not everyone has to use the same OS! by idsofmarch · · Score: 1

    Why does the entire world have to use just one system? If 20% of users had MacOSX, 45% used Windows, and 30% used Linux (the rest made up of everything else) then a virus could not spread as fast and wide as it does now. Virus writers would have to either choose an OS or go through the great difficulty of finding the one hole that works on every system. The problem is monoculture--not just Windows, although Windows is like the wheel-chair bound asthematic kid from Malcolm in the Middle, and that's the majority--and its the Irish Potato famine each and every time, to mix my metaphors a little. Not everyone has to use the Same System!

    --
    Anyone who whines about being modded down should be.
  296. Myself by nurb432 · · Score: 1

    I'm about to that point myself.

    2000+ emails a day to my domain. 99.9% are spam.

    Its costing me time and money.

    Along with all the popup ads, flashing banners..

    The constant threat of accidentally being labeled a pirate, and being investigated. ( remember we now have an 'assumed guilt' policy on the 'net )

    I'm almost done with it all.

    ( spyware isnt a problem personally, i dont use windows )

    --
    ---- Booth was a patriot ----
  297. Re:Two words by bahamat · · Score: 1

    No, I quite unintentionally typed http:// and then pasted the full URL http://www.apple.com/macmini/ that I copied from the other tab creating the http://http://....

    Some days I just feel dumb.

  298. It's also easy to trash app prefs by SuperKendall · · Score: 1

    Harm the system? For a typical single user computer, who cares?

    Two reasons - first of all, the shallower malware can install itself the easier it is to remove and not have to reinstall.

    But also, a full OS reinstall for Windows can easily trash many app prefernces which are mostly kept in the registry. You can't just easily keep the registry because the malware may have done something to it.

    With OS X can you easily reinstall the system without loosing app prefs because they are stored seperatley, per user. I disagree that users care only about data, they like to keep prefs as well as many people value the time spent setting up an app. Its the lack of consistancy that is so annoying about other systems...

    Also I would say Apple is pushing .Mac with automated backups much more with Tiger using the .Mac synching feature - lets you synch a laptop and a desktop and Backup can automate backups to .Mac of key data pretty easily. I actually like Backup pretty well myself and use it to back up important things as needed. It's also nice because stuff backed up using it to CD or wherever is just held as normal files so you can get it off (though possibly some stuff may be slit acrss CD's, don't know if it does that or not).

    --
    "There is more worth loving than we have strength to love." - Brian Jay Stanley
  299. Re:Buy an Apple - ultimately won't help by vertinox · · Score: 1

    That's not entirely true.

    OS X (out of the box) is generally secure by default. You cannot run an executable directly with safari. You have to download it somewhere and you have to double click on it. If it runs an installer and does anything major, it will require an admin password. If it is just an executable and it's the first time you have run that program you will get a prompt that says "Hey. This program is running for the first time on this computer. Do you really want to run it?"

    Although I'm sure someone can be goaded into going through all those hoops to finally install something the program itself will not have access to critcal parts of the system unless somehow it gets the password and super user itself and breaks into root. Did I mention by default Admin is not really an admin and you often haft to SU yourself from command lin in darwin to do critical things (or think you shouldn't really be doing).

    Secondly, there is not registry or dll hell... Uninstalling programs only usually require me dragging the icon into the trash and thats it.

    Did I mention the already integrated firewall?

    Will someone make mac spyware? Sure as day... But will it be as bad as Windows even if the Mac someday got a greater market share?

    Not even close.

    And if they do... I'll keep using Firefox for OS X ;)

    --
    "I am the king of the Romans, and am superior to rules of grammar!"
    -Sigismund, Holy Roman Emperor (1368-1437)
  300. 3 words that will sovle everything by alphax45 · · Score: 1

    License the net
    Just like a car; before you can use the net; you have to pass a test. Nothing too hard, just the basics of security. And, just like a car, you get in an accident that is your fault (open a exe that you know you shouldn't have/drive on the sidewalk (both equally stupid)) you loose your license. Depending on the offecnce you will loose your license for x years. Simple!

    --
    K Man
  301. Re:oooh, check boxes! by nsayer · · Score: 1

    You must be new here.

  302. Not Giving Up by mpeg4codec · · Score: 1

    The vast majority of people I've spoken to haven't actually given up on the internet. They've actually gone out and purchased cheap machines, the real low-end bargain bucket kind for 200 at Fry's, that they just use to surf the internet and keep ``completely separate'' from the other computers. Yes, in most cases it's on the same LAN, but I haven't had the heart to tell them that most worms will still infect them over that. Or more like, they wouldn't care or understand anyway.

    But the market for cheap computers for just web surfing and email is growing, I'd imagine. The ISP-hosted desktop is perfect for a situation like that.

  303. Re:Buy an Apple - ultimately won't help by olafva · · Score: 1

    New York Times Weekly computer expert said the same thing (Macs are immune from viruses) in an in-depth expose not long after Panther was released citing the 4 windows holes that will remain a problem for M/$ til Longhorn emerges years from now. The title was something like "It's not about the numbers". The fact is NO virus can infect a MAC with out a user being informed, asked if he/she wants to install this new program, and if so to enter the System Password. This is the way OSX is shipped by default so as you can see Macs cannot install a virus even on Joe Sixpack's Mac unless he knowingfully enters the system password. This is the way things should be on Windows also, but alas til Longhorn arrives in several years, nusiance patches and service packs are the name of the game for Windows users to patch holes in a dike that cannot be totally patched until Windows is redone from the ground up.

    --
    What's past is NOT ALWAYS prologue for the future!
  304. Re:HOW DOES A MAC STOP SPAM YOU DUMB SHIT? by olafva · · Score: 1

    Sounds like you may not be aware of the flexibility and variety of options in the Mac Mail filter. I run a variety of Unix, Windows and Macs, and it;'s clearly the best and easiest to use and the most effective. I used to get 400-500 junk mails/day and now through the combination of ISP filtering and use of Mac Junk Mail blocking it's down to 5 or so. And yes, if you're worried about bills or whatever being blocked, that's also taken care of in the "learning mode" which moves the alleged junk mail to a Junk file where you can examine it to see if you agree it's working perfectly. Once you're convincced, you can go to advanced mode. I wouldn't put down Mac User's as many of us know far more about Windows (and run windows machines and clusters) than many supposed Windows users that are oonly windows users, since until now, that's all they could afford. The whole world chnged Tuesday and the move is on --- to Mac from Windows according to the online Apple Store where I justr bought 2 Mac Minis for wife and son.

    --
    What's past is NOT ALWAYS prologue for the future!
  305. Re:Give up the Adminis-traitor account by shellbeach · · Score: 3, Informative

    I am surprised at how many windows users browse the web (among other things) while logged in with administrator privileges.

    I'm not. I recently supervised the purchase of a new laptop for my mother, and since it was a fresh machine I set up a separate administrator account, told her never to use it except when installing software and/or windows updates. I installed firefox and t'bird, explained about spyware and that unless software is open-source there's no such thing as a free lunch. And she took it all in and that was fine ... except that heaps of software for windows expects to be run as administrator. The amount of problems she's run into simply through running as a non-privileged user is astonishing, and it often seems as though MS is the worst offender of them all.

    The moral is: if you want to run without root privileges on Windows, you're going to have to put up with a heap of annoying crap. And that's assuming that the user is informed enough to even realise that there's such a thing as "administrator" and that they're set up by default to run as that - there's nothing under the WinXP setup that I saw that alerts users to the need to run as a non-privileged user.

  306. Re:Advice by MadChicken · · Score: 1

    Don't think of your 28.8, think of a T1, or that Dual ISDN connection. Now think that all geeks can get one. What would be missing?

    It's more like having that HDTV but no game being on, just documentaries and news.

    --
    SYS 64738 NO CARRIER
  307. Re:Advice by Steinfiend · · Score: 1

    And thats a good thing as far as I'm concerned. I think we might both be arguing the same point just from different angles. What I want to avoid is the elitism of "I use the CLI in Linux so I'm better than you AOL users". Broadband is available so widely BECAUSE of the AOL users et al. Everyone say thank you and continue downloading at 300k!

  308. Hmmm... by Y0ungN3rd · · Score: 1

    Maybe in 2020 internet will be so advanced we won't need Spyware, then again.. I'd be contridicting myself since Spyware would too become more advanced. I give up on this subject.

  309. ISP level filtering by Jesus+IS+the+Devil · · Score: 1

    Incompetent users with infected machines are more than just an annoyance. Their computers are often zombied and used to compromise other computers/servers out there.

    I think ISPs should also adopt a tough love strategy, whereby if a computer on their network is found to be infected or causing trouble to other hosts, the computer's internet access will be COMPLETELY BLOCKED until the user can demonstrate the following:

    1) They've cleaned up their computer, and what steps they took to do that
    2) They've installed antivirus and firewall software, and have updated to the latest versions
    3) They've applied the newest patches to their OS, browser, email app, etc.

    ISPs should also put a limit on the amount of times a customer's computer can be found to be compromised. Any more than that and they're kicked off the network.

    But... of course most ISPs won't do this, because the almight dollar is at stake. As long as they're making money, and as long as the damage being caused is to computers outside their own networks, they really don't have an incentive to give a damn.

    --

    eTrade SUCKS
  310. Linux + windoze by bigtreeman · · Score: 1

    THIS IS A SHAMELESS PLUG, SEND THE ORDERS TO :--- I use (have developed) a Debian offshoot, which installs next to a windoze partition in 6 minutes. 1 Gb of web applications, music, video, most plugins, dialer, winmodem support, network, adsl, firewall, spam & virus filter. It's not for Joe Bloggs to install, its for a tech to do a professional job saving just these type of people from their life of windoze torture. It works, it's simple to use, customers love it mainly because they don't have to worry any more. Build your own and install into as many windows machines as you can. Cheers,

    --
    Go well
  311. Re:For God's sake, quit telling people to buy a Ma by AcornWeb · · Score: 1

    Yes, but up until SP2 for XP came out, no one knew it was there. Every person I dealt with (and I deal with tons for my job) had no clue that there were these things out there from Microsoft called updates that you could run on your computer to keep it secure.

    By contract, on a Mac, the very first time you connect to the Internet, the Software Update application runs and then BOUNCES UP AND DOWN at the bottom of their screen until they pay attention to it and click on it. At which point, it explains that there are updates from Apple that should be installed.

    Now you tell me which one you think works better. I already know through hard experience (i.e. removing countless viruses for people).

    --
    Your Windows PC is my other computer.
  312. One office so far by AndyCanfield · · Score: 1

    Adams International has offices in Roiet, Banphai, and Bangkok (Thailand). The Roiet office has completely converted. All computers either Linux or dual-boot Linux+Windows. Nobody connects to the Internet using Windows. All e-mail from Linux; mozilla or evolution or thunderbird. All web from Linux; mozilla or firefox. No Windows Internet access at all any more. No viruses, no spam relays, no spyware, no anti-virus software, no anti-virus updates, no Ad-aware, no patches. Spam, yes. Banphai office coming up, then Bangkok.

  313. Easy to stop by Jafar00 · · Score: 1

    1) Install Linux and make it extra secure against attack. The usual win32 malware will not run on Linux so this would solve 1 major problem. 2) Run your own mail server (postfix?) with Spamassassin for Spam filtering. When you start getting a lot of Spam you can take your mail server down for 2 or 3 days so your address bounces and is removed from Spam lists. 3) Enjoy your new Spam/Malware/Virus free internet experience! :)

    --
    RebateFX.com - Spread rebates for Forex traders
  314. Dear the Internet, the Mac mini has no DIY parts. by Xenex · · Score: 2, Informative
    The Mac mini is a great little computer, but many people seem to be confused about upgrades to memory, AirPort, and Bluetooth.

    Just in case you missed it from the Mac mini specs page:
    Memory, AirPort Extreme and internal Bluetooth upgrades must be performed by an Apple Authorized Service provider; fees may apply.
    This means that if you want to upgrade the RAM in a Mac mini and keep your warranty, you'll be paying someone. Same goes for AirPort, Bluetooth, hard disks, optical drives, and anything else you may want to shoehorn into one.

    'DIY' is the name Apple has given to parts customers can install themselves. (It used to be 'CIP', or 'Customer Installable Parts', but this has changed). It's Apple's policy that, if you modify any non-DIY component, you have voided your warranty. From that page you've linked to, the manager seemed to have stated Apple's policy on DIY parts. In the case of the Mac mini, it was wrong.

    On systems that memory is a DIY part (every other Mac except the mini), it would be correct -- you can install memory yourself, but if you break the computer it's not covered under warranty. This isn't the case with the Mac mini -- the moment you pop the top, you've voided your warranty.

    I'm not saying this is a good thing. However this is the truth of the matter, and anyone stating otherwise is wrong.

    (And yes, a lot of geeks don't care about warranty, and will install RAM themselves anyway. Good for them!)
  315. this is just safer than a Mac! by vortexau · · Score: 1

    If a Mac is safer through obscurity (and through its superior Firewall/User Account state) . . .
    . . then HOW MUCH more secure is my PowerPC running Opera & Mozilla under Debian or,
    AWeb under AmigaOS4.0?
    No 'Spawn-of-Gates' systems here!!
    .

    --
    (David Bowman, EVA near HUGE Monolithic Win-PC in orbit around Jupiter) "My God - its full of Malware!"
  316. Re:Buy an Apple - ultimately won't help by Ohreally_factor · · Score: 1

    Unless you can give us a link and let us read that comparison, I gotta call bullshit. Let us read the study or whatever it is for ourselves and decide if it's just "get the facts" propaganda or not.

    While someone is going to point out Apache vs. IIs, I actually think that you've got a point, that with the smaller share of Macs out there, there will be fewer people writing malware for the platform, just as there are fewer developers. However, if you consider that Mac OS X has been around for over 5 years now, and there is still not a virus out in the wild, that's pretty impressive.

    Knowing what we know about script kiddie culture, wouldn't compromising a OS X box be a braggable feat? Let me submit to you the other reason that Macs have been safe: It's too hard. So even if the day ever came that Macs were more numerous than Windows PCs, they'd still be harder to compromise. Not impossible, but harder.

    Lastly, I'd like to suggest that Apple is a lot more on the ball than MS when it comes to responding to vulnerability reports. They turn around those security patches pretty quick, while we hear stories of MS leaving a bad hole open for 3 months or longer.

    You might have your reasons for using windows. That's fine. But don't pretend that one of the reasons is that it offers better security than linux or Mac OS X. You're not that big of a jackass. =)

    --
    It's not offtopic, dumbass. It's orthogonal.
  317. Kinda wrong. Sorry. by cbreaker · · Score: 1

    While spyware/malware/adware doesn't NEED exploits to spread, it's the #1 way it does. Anyone using IE for long enough *will* have spyware installed on their machines eventually.

    People use every trick in the book to find new flaws in IE and exploit them for spyware whenever they can. Sit in front of anyone's computer that isn't computer savvy and they WILL have spyware all over it. Even if they don't have Kazaa installed.

    It would happen to me, too. I've been using computers since I was in the 2nd grade, I have a career in computer technology, and I still got infested with spyware on a regular basis. As soon as I switched to Mozilla, it stopped. Period.

    Microsoft has added so much crap to IE that's out of web standards so their own software can work better. Outlook web access 2003 uses all sorts of IE only extensions, as well as a bunch of other software of theirs. They've made everything work so that everything can happen automatically but all it's done is open it to hundreds of vulnerabilities.

    I believe MacOSX *is* better software. And I believe Firefox and Mozilla are better browsers. I think they are inherently more secure because of the development model and the adherence to standards.

    --
    - It's not the Macs I hate. It's Digg users. -
  318. But, by cbreaker · · Score: 1

    To be even more fair, running Windows as non-administrator also stops almost all spyware in it's tracks, and if it does install, it's trivial to remove a user-level spyware.

    --
    - It's not the Macs I hate. It's Digg users. -
  319. Re:Buy an Apple - ultimately won't help by SlowMovingTarget · · Score: 1

    Call it all you like. My statements were made based on a study reported right here on Slashdot several months ago. It was one of those Linux vs. Windows vs. MacOS headlines. After ten minutes sifting through old headlines I gave up and posted the comment without the link. You try searching for Linux on Slashdot.

    Personally I use Linux and Windows (for games) at home, and Windows in the office (no choice). I'm even hopeful that the Mac becomes a bigger success than it is. The facts are, however, that while MacOS itself is far more secure than Windows, the study found out that with the out-of-box configuration, the Mac could be compromised in 2 minutes whereas the Windows box took 5 minutes (the Linux box took longer). I'm going from memory, but these compromises were from someone who knew where the boxes were on the network. When the experiment was tried on the open internet the Windows machine was compromised within a few minutes, while the Mac wasn't compromised at all (nor was the Linux box).

    So Windows has two strikes going for it. It is the hardest to secure (if it is possible at all) and it is the most frequently targeted.

    I don't doubt that Apple is reponsive, nor do I doubt that MacOS has good security (it's BSD Unix under the covers, after all). But I believe the reason there hasn't been a virus for Mac OSX in the wild is because virus writers are giving it a good solid ignoring.