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IBM Desktop Linux Pledge, One Year Later

Blue writes "It's been more than a year since the bold announcement from IBM that they planned on dumping Windows for Linux throughout the company. InfoWorld is reporting that not all is well with IBM's desktop Linux push. What went wrong?"

107 of 589 comments (clear)

  1. IBM wrote a redbook on the topic by Dancin_Santa · · Score: 5, Insightful

    The redbook is about 200 pages, but it talks mostly about the migration of desktops by discussing server administration techniques rather than focusing on enabling users to upgrade painlessly.

    Linux (nay, any OS) migration is tough work for the administrators *and* the users whom it affects.

    It's not a surprise that they weren't able to do it.

    1. Re:IBM wrote a redbook on the topic by arivanov · · Score: 3, Insightful

      And they will fail.

      There are two main sticking points: Lotus Notes and Web base tools that work only with IE.

      They have not dedicated any resources towards getting the first work natively and the goatse.cx called Wine is not a solution. It is a workaround until the solution is there. At least for an IBM application such as Lotus Notes. And with the investment into LN for an organization of their size switching away from LN (if there was anything to switch to) is not an option.

      They have not dedicated any resources towards making their tools work with multiple browsers.

      Why should they expect that it will just work then?

      To add to that especially as far as the LN is concerned they are being outright idiotic. The abcense of an LN client is what prevents the rollout in many large corps which are not entirely locked into MSFT. If they want to sell Linux they should actually bite the bullet and remove one of the main sticking points to selling it into a large enterprise instead of talking marketing bullshit.

      Basically, they should put their money where their mouth is.

      --
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  2. I know I know!! by rainman_bc · · Score: 3, Funny

    IBM Users have been complaining they cannot install those fabulous search toolbars they've come to enjoy on their windowz boxen!

    =D

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  3. How Disappointing by bigtallmofo · · Score: 5, Insightful

    If IBM of all companies is developing their internal applications to require Internet-Explorer dependent technologies like ActiveX... What does this say about their commitment to Linux?

    Hopefully this is just a case of a huge company's left hand not knowing what the right hand is doing. But still, this is very disappointing.

    --
    I'm a big tall mofo.
    1. Re:How Disappointing by fm6 · · Score: 3, Insightful

      It's not so much right hand not communicating with left hand. The Linux mandate came from the very top, and all hands are supposed to say, "Sir! Yes Sir!" But many hands (this metaphor is out of control, but you know what I mean) resisted, and either managment lacked the will to overcome resistance or (and this is my guess) couldn't face the necessary disruption that a total retooling would cause.

    2. Re:How Disappointing by Greyfox · · Score: 5, Informative
      I never saw any ActiveX components in the company. Mind you, I was a contractor and didn't have to access the assorted things that the regulars had to use. However, the internal development platform seems to be either Lotus Notes or Websphere/JSP. A couple of the more necessary apps were implemented in Java and ran just fine on Linux.

      Lotus Notes seems to be by far the biggest thorn in everyone's side. While it does run(ish) on Wine, most people who would be adopting Linux early prefer to handle their E-Mail themselves, and no one could ever convince IT to enable the imap servers on the Notes servers.

      The thing no one seems to understand about IBM is that they tend to work in 5 year cycles. All the platform planning that's going on now won't be deployed for 4 or 5 more years. That means that the Linux push, which is only a year or two old, still has some time to go before it reaches maturity. Getting a company of 200,000+ people to change course is not a quick process. I would not be surprised to see a huge deployment of Linux company-wide in about 3 years. They'll probably still be running Notes using Wine then, though.

      --

      I'm trying to teach myself to set people on fire with my mind... Is it hot in here?

    3. Re:How Disappointing by Anonymous Coward · · Score: 3, Informative

      Actually, my personal experience in running Linux exclusively at IBM is different. I haven't had any issues running Firefox for well over a year for all of my internal intranet stuff (POs, boss reviews, web classes, web certification, training, etc.).

      The problem is that as far as I can tell, none (or very few) of the stand-alone apps I use* have been ported to Linux. I run Notes on Wine (which is fine -- it's slower but not enough to be a problem on my work machine, a 1.8 Ghz PC), but occasionally have to run one Java (ironic! should be easy to port, right?) IBM custom application that doesn't have a Linux client. So, I have to boot Windows to run this app, maybe once or twice a month for ten minutes.

      But the web has never been a problem for me. The closest thing is a news service we have from another company that complains about possible problems since I'm not using IE. It was especially ironic once, as I was reading an article posted on the front page of our intranet portal complaing about IE security, urging people to switch to Firefox, and I had to click on that stupid button for the "you're not using IE" warning to go away. The web page, however, has always renderd 100% ok though. I'm annoyed that IBM doesn't slap this vendor around for stupidity -- all the articles are presented in plain text anyways and render fine on non IE browsers.

      * Big company, I guess they haven't gotten to porting the specific stand alone apps *I* use, anyways, to Linux.

    4. Re:How Disappointing by Anonymous Coward · · Score: 3, Informative

      If IBM of all companies is developing their internal applications to require Internet-Explorer dependent technologies like ActiveX... What does this say about their commitment to Linux?

      Is developing? Nope.

      How about legacy apps and small internal projects that grew beyond their original scope? Some of it might be IE-only, but most of the intranet works fine with Firefox -- I use it every day. The only problems I have are with applets and that's because I don't want to install Sun's JVM. When I hit an applet, I just fire up IE. If I didn't have IE, I'd get Java working in Firefox.

      BTW: All of our webapps are required to be cross-browser compatible and fully accessible.

    5. Re:How Disappointing by Directrix1 · · Score: 2, Insightful

      Or maybe retooling actually takes time, and they are in the progress of retooling. IBM is a very large company. The fact that they have not migrated 100% to Linux yet does not surprise me at all. I think they just gave a grossly overzealous estimate of when they could have this done.

      --
      Occam's razor is the blind faith in the natural selection of least resistance and in universal oversimplification. -- EF
    6. Re:How Disappointing by Sloppy · · Score: 4, Interesting
      If IBM of all companies is developing their internal applications to require Internet-Explorer dependent technologies like ActiveX... What does this say about their commitment to Linux?
      Forget that, what does it say about their overall sanity? Linux isn't the only platform that ActiveX doesn't run on -- it hardly runs on anything at all. They could have been trying to upgrade to MacOS or BSD or (heh) AIX or anything, and they would have trouble. They could have tried to eat their own dog food on hardware, by say, switching to PPC 970 machines or something like that, and even if they got a MS Windows port to that hardware, the ActiveX crap would have given them grief. When you lock yourself into this kind of shit, you're saying No to all possible futures, where Linux is just one little face in the crowd.

      The really sad thing is that ActiveX has only been around about 10 years. It's not like this used to be a good idea that fell out of fashion, but then it was too late because they were trapped in a legacy -- it was always dumb, from day 1. This story isn't about Linux, it's about how IBM fucked themselves by not thinking. It's about how they didn't fire some idiot in time to prevent long-lasting damage.

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    7. Re:How Disappointing by johnlcallaway · · Score: 3, Insightful

      Writing web pages for specific browsers is asking for problems. Writing simple web pages, and being able to not have to use all the javascript/ active-X/ embedded objects/ flash the marketing department wanted meant the pages loaded fast and always worked. (by flash I don't mean Macromedia, I man snazzle, pop, eye-candy.)

      Our site didn't have flashy menus that rolled down or snazzy Macromedia flash presentations, but they did what they were supposed to do cleanly, efficiently, and with far less user support and maintenance headaches than the fancy ones. All the glitz and glammer was limited to animated gifs and well selected colors schemes. I have seen web pages that were over 100K of text because of all the javascript and css included in them, pages that are more code than content.

      Javascript can be a great tool to help a user (calendar pop-ups, form field validation, etc.), but does one really need all the overhead for roll-over buttons and menus when a well designed navigation scheme would eliminate it? It's one thing to add a few lines of code to a drop-down box to auto-load the next page, it's another to do it at the expense of taking off the submit button (my personal pet peeve).

      My opinion is that using the fancy features is driven by lack of creativity or by marketing types that are focused on sales rather than usage. It's easy to use fancy menus to make navigation easy, it's a lot tougher to design a web site so that the fewest clicks get you to the most used pages. Flash on a movie trailer site?? Go ahead, you want gimmicks there. Flash on a data entry site, I don't think so.

      All the fancy gimmicks and such are cool the first time, but for the users that actually use a web site and come back often, they fade into the background about the third time and they just want to get work done.

      --
      I rarely read replies, it's my opinion and if you thought about your opinion a little more, I'm OK with that.
    8. Re:How Disappointing by hbo · · Score: 2, Informative

      Time and money.

      In a company the size of IBM, with many, many years of technology legacy, a conversion to any set of standards, open, closed or half ajar is bound to be fabulously expensive. I mean, there are still app front-ends running on the mainframes, although I haven't had to use many since I started two years ago. Not Firefox, not IE, tn3270 . 8)

      --

      "Even if you are on the right track, you'll get run over if you just sit there" - Will Rogers

    9. Re:How Disappointing by fm6 · · Score: 4, Insightful
      Linux isn't the only platform that ActiveX doesn't run on -- it hardly runs on anything at all.
      Except that "hardly anything" is 95% of the users!
      This story isn't about Linux, it's about how IBM fucked themselves by not thinking.
      Sure, they've done stupid shit in the past. Before Gerstner, upper management even refused to use email. But that's kind of beside the point. We're all stuck with an overdependence of Microsoft products. IBM, at least, is trying to make the change. And the difficulty of doing that is what we should focus on, not pointing fingers for past mistakes.
    10. Re:How Disappointing by Switchback · · Score: 2, Informative

      The article is clearly quite incorrect about many things, especially regarding IBM's web based tools.

      Most web apps inside IBM work just fine on all browsers. There are a few that don't, primarily because they use Java Applets that require the MS JVM. There are a few sites that just have really poorly written HTML, but all in all, the IBM intranet is very friendly to all browsers. Almost all of these "broken" sites were written before IBMs directive came out or they are tools managed by a 3rd party (e.g. Amex) IBM has very strict rules regarding intranet sites. In summary, they must be XHTML compliant, work on all XHMTL compliant browsers, and pass accessibility guidelines. There is an exception process if you have valid reasons for violating these rules. Part of that exception process is a plan to fix the problem. That doesn't mean it'll be fixed immediately. Everything costs time and money and everything has a priority. I think most people don't grasp the breadth of IBM's intranet and the amount of tools that run on it.

  4. having worked for IBM by HBI · · Score: 4, Interesting

    I can honestly say that a lot would have to be done with their own internal applications to bring them to Linux. Domino client won't run. Neither is a Sametime client available. Both were in heavy use in IBM Global Services, at least.

    I don't understand the unwillingness to port these two desktop pieces (both being on Linux would be handy where I am now), but between that and the web apps, they have a lot of work ahead if they want to fulfill a Linux desktop.

    There are alternatives - Wine as depicted in the article. Crossover Office supports the Domino client. Meanwhile, the extension for Gaim, works okay as a Sametime integrator. Still, none of those solutions would lend themselves to correcting the internal issues at IBM. They have control of the apps - porting them natively is logical.

    --
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    1. Re:having worked for IBM by Amiga+Trombone · · Score: 5, Interesting

      I can honestly say that a lot would have to be done with their own internal applications to bring them to Linux. Domino client won't run. Neither is a Sametime client available. Both were in heavy use in IBM Global Services, at least.

      I don't understand the unwillingness to port these two desktop pieces (both being on Linux would be handy where I am now), but between that and the web apps, they have a lot of work ahead if they want to fulfill a Linux desktop.


      When the original story was posted about a year ago I got into a long discussion with another IBMer about why this just wasn't gonna fly. Not only are there not suitable versions of all of IBM's internal applications available, if you work in Global Services at a customer site, chances are pretty good that the customer is going to be using application that you can't easily replace, either.

      Anyway, things have changed a little since the original initiative. For one, IBM no longer owns a desktop PC company, and has little incentive for pushing Intel-based Linux boxes on the desktop anymore.

      And considering that these days, a Macintosh has more IBM parts in it than most so-called "IBM compatibles", you can't help but wonder if that might be The Next Big Thing they choose to push. It's certainly a friendlier desktop, it's got MS Office (and IBM has a licensing arrangement for the Mac version as well as Windows) and a Notes client available for it, and if worse comes to worse, you can run your Windows software on Virtual PC (which they also have a licensing arrangement for). Considering IBM has nothing to gain by pushing Intel desktops anymore, you can only wonder what might be in the works behind the scenes.

  5. what went wrong? by alizard · · Score: 3, Insightful
    The Open Source development community hasn't solved the usability problems, particularly software and hardware installation.

    Yum and apt-get are largely superior software installation solutions to anything MS has, why isn't the last step in releasing a new software package to put it on the yum / apt-get / urpmi repositories?

    Why hasn't a method for using Windows installation information directly been found for scanners and printers?

    IMHO, this is in part because the community is still in denial that this problem exists.

    While Linux is a superior server solution, IBM's best desktop move would probably be remarketing the Mac-mini, which is a *nix environment on which even end users can install hardware and software NOW, not hopefully next year.

    1. Re:what went wrong? by Stevyn · · Score: 4, Insightful

      Well, the article talked about problems of trying to convert people used to IE and Lotus over to a platform that doesn't run that software well.

      What they should have done first is switch everyone over to firefox/mozilla and find an alternative to lotus that runs on windows and linux. Then after people are comfortable with that, try to switch to linux.

      I think a switch of this magnitude must be done slowly, or else tech support isn't going to know what to do or be able to handle the "where's my icon" problems for tens of thousands of people.

    2. Re:what went wrong? by avalys · · Score: 2, Insightful

      find an alternative to lotus that runs on windows and linux
      What are you, nuts? Do you know who makes Lotus?

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      This space intentionally left blank.
    3. Re:what went wrong? by El+Gordo+Motoneta · · Score: 4, Interesting

      Have you even read the article?

      Do you REALLY believe that a *corporate desktop* computer
      needs to "easily install software" or "configure printers"?

      I, for one, would cut off your fingers if i caught you installing
      crap on one of my company's workstations.

      Having seen more than one medium-sized company deploy desktops,
      I'm positive that all computers are already configured to run
      anything they need to run and print anywhere they need to print
      *before* they are presented to the user.

      No. The problem is (as you might have learned if you R the FA)
      is at the application level. They are running into problem with
      web-based applications that were geared towards Internet Explorer.
      They are running applications on Wine (which they list as a
      temporary workaround themselves).

      So, you are right in that there are problems yet to be fixed,
      but completely failed to put your finger on what it is that needs
      fixing.

    4. Re:what went wrong? by Stevyn · · Score: 2, Interesting

      I'm aware that IBM makes lotus. I have no idea the costs or time to port it to linux, but my point was IBM would have been better off if they looked at that more closely before trying to switch to linux.

      A bonus, if successful, would be to sell that to other companies as part of a way for them to help in their linux migration. It would set a good example that their customers can trust the software works well because IBM themselves use it. Again, I don't want to assume anything and I don't want to say IBM made a poor decision. However, they themselves admit things didn't go smoothly. And from the reasons they gave, it looks like they can learn from these mistakes and hopefully migrate to linux after the applications they depend on are available to run well on linux.

  6. IE!!!??? by sensate_mass · · Score: 4, Interesting

    OMFG. The only thing they use is IE. That's the only thing their help desk is, uh, helpful with. I'm sure that's not where all their problems are coming from, but it speaks of an organization that isn't at all agile.

    I love a lot of the things that IBM does and comes up with, but if your organization isn't flexible enough to work with more than one browser, you've got some serious problems.

    Sounds like the Microsoft Lifetime Employment Program has deep roots at IBM.

    --
    --- Submission is feudal.
    1. Re:IE!!!??? by metamatic · · Score: 2, Informative

      The IBM VPN solution does work on Linux. I run Debian with the IBM VPN, Notes via WINE, and VMware for the two applications I need to access that don't work without IE.

      --
      GCHQ Quantum Insert installed. If only our tongues were made of glass, how much more careful we would be when we speak
  7. Re:It just won't work. by tibike77 · · Score: 5, Insightful

    For a "FP attempt", the poster sure hit the right spot (by accident?)

    If you read the article, the main problem is that some frequently used internal IBM applications only run (so far) on IE. So the users end up using Wine or VMWare (heh, sounds like my apartment mate here).

    So, the problem it's not that it won't work at all, it's just that *somebody* lacked the foresight to migrate all day-to-day applications to that "customised Red Hat Linux distribution" IBM uses. And now, the problems finally hit the fan.

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  8. People don't fear change by Kipsaysso · · Score: 4, Insightful

    People fear loss. What is stopping people from making the switch is the fear of losing the control of their computer that they have taken so very long to cultivate. Not to mention all the internal documents that probably have been created over the last few years using the .doc extention. Who wants to go through years of porting old files?

    --
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    1. Re:People don't fear change by LearnToSpell · · Score: 2, Informative

      Theses.

    2. Re:People don't fear change by chris_sawtell · · Score: 2, Interesting

      But a little bird tells me that IBM have created an OpenOffice filter which imports MSWord files absolutely perfectly. Without doubt IBM could set up a server to do the conversion of the .doc files everybody has on their PCs. The same bird tells that they are terrified of releasing the filter, because the full flight of Redmond leagles would come screaming out of their eyrie. One war at a time is sufficient to keep any organization on its toes.

  9. Complex Problems...... by tdhillman · · Score: 3, Insightful

    Complex problems have complex answers- more complex than IBM is going to answer quickly.

    Deployment of open source software is one thing, success at doing so is another. Even for IBM, the challenge is daunting. The number of individuals that just don't get the "why" of open source is simply overwhelming.

    There is too much hype surrounding Linux- we want the answer too fast. Windows dominates, and knocking it off its tower its no small task.

    Only when there is a more facile solution than Windows will the tower be toppled. But topple it will.

    --
    befuddled (noun) 1. Unable to create a pithy sig
  10. All is not lost! by Wayne247 · · Score: 3, Insightful

    IBM probably just miscalculated the complexity of such a project. Like the article states, a good portion of the problem is not "windows vs linux" itself, it'S that they've written quite a bunch of essential web based apps that run, possibly, as ActiveX components in IE.

    If such is the case, they might want to take a look at the Mozilla ActiveX project, which might help them fix their IE modules to work in Mozilla, while they rewrite it with something better than ActiveX (like, Java possibly).

    Replacing Windows with Linux was a very ambitious idea to begin with; hats off to IBM for having set themselves such a high goal, instead of just trailing with the crowd and keeping windows boxes forever.

    After all, isn't a big part of the reason why corporations keep windows is because it's just less painful than to actually *work* on a migration to anything else? Sure the windows problems are huge, but companies like to see short term. And in the short term, fixing windows is easier. IBM is seeing long-term.

    Let them the time to migrate what they didn't really think of when they called the project, and then we'll see.

  11. Re:It just won't work. by Anonymous Coward · · Score: 4, Insightful

    They don't care whether it's Windows, Linux, FreeBSD, or whatever. They just want to get work done. If they OS enables them to do so, they'll take it.

    Therefore, it's just the GUI, and you can make it to as close to Explorer as you want.

  12. Here's the book, read it for yourself by Dancin_Santa · · Score: 5, Informative
  13. IE and Office docs: the biggest challenge by Luminary+Crush · · Score: 2, Insightful

    The two biggest issues holding back desktop Linux migrations are the compatability with MS-proprietary formats: MS Office docs (.doc, .xls, .ppt, etc) and IE's slightly non-standard take on HTML. Linux doesn't offer very good compatability.

    I run into this all the time at work: OO does a pretty good job of opening simple documents, but has problems with those containing embedded tables, hyperlinks, custom header/footer, etc. How many legacy documents in the IBM repositories contain complex format MS Office documents? Probably alot.

    As for IE - lots of sites just won't function without the viral vector ActiveX in place, or just simply don't look right in Mozilla - the format is off, the buttons don't appear aligned, etc. Some interactive web sites simply don't work.

    How much of this stuff is present at a huge organization like IBM? How many "legacy" web apps and docs are running which were produced before IBM's love affair with Linux began?

    That was a bold statement (migrate to Linux desktops by the end of 2005), but like so much that comes from upper management, motivated in politics and reflective of leadership slightly out of touch with reality. I doubt their project budget included the funds to rewrite IE-only web sites and modify all the company's documentation.

  14. Kaplan by Omniscientist · · Score: 2, Interesting
    "There are people using Linux and nobody is telling them to stop," she [Nancy Kaplan] said.

    She almost sounds a little dismayed, perhaps even slightly frightened, by that fact.

  15. more than insightful by Anonymous Coward · · Score: 2, Insightful

    ... parent should have said more ... I like Linux, but, I don't USE it, I play with it.

    Matter of fact, playing's all that it's good for, for me. Takes too much effort to make stuff do anything useful. If I was a college student, with lots of spare time on my hands, and no wife and kids ... well, maybe I'd consider running Linux as my daily iron.

    When I want to get WORK done, I boot XP.

    Work, that place where I do stuff and get paid for it ... that's why they call it ... work.

    As long as the boss expects to make money off my efforts, we'll be using what we know works and isn't a time sink.

    Case in point: I just wasted three days trying to make Debian work on a BRAND-NEW Dell. I gave up.

    The sooner the Linux community can come up with a foolproof and user-friendly UI, support for ALL hardware without going through endless hoops and asking on onscure newsgroups for the "uber geek who has THE code" ... etr cetera ... the better.

    1. Re:more than insightful by novakyu · · Score: 5, Informative
      Case in point: I just wasted three days trying to make Debian work on a BRAND-NEW Dell. I gave up.

      Well, if you are trying to do something with a BRAND-NEW computer, about which you know nothing (most likely, you don't know by heart what video card it has, what ethernet card (if not integrated into motherboard, and in that case, the drivers for motherboard) or what sound card it has---and these are basic things), you are going to struggle. For me, the first-time formatting my computers was always a pain (and yes, I was installing "user-friendly" Windows), because I never knew what hardware I had until then...

      Actually, do you know what I do when I can't figure out what video card, etc. I have and I don't really want to open up the computer to look up the serial number? I boot up my computer with Knoppix---except for that one time when I was booting my roommate's computer with a gigabit ethernet card ("cutting edge" so to speak), it found all the hardwares correctly, and I just look at the system message (which, as it happens, is more informative than Windows system messages are) so that I can figure out what to do.

    2. Re:more than insightful by AlanWay · · Score: 5, Interesting

      When I want to get WORK done, I boot XP.

      Depends what work you do, I guess.

      I work for a living and use Linux all day, every day. I'm much more productive now than 3 years ago when I was forced to use Windows. (Unix sysadmin for 15 years)

      I work in a very Windows oriented office, IIS based Intranet (ntlm auth reqd), Exchange, Windows shared directories etc, but there's NOTHING I cant do on my Linux box.

      A GUI should be a personal choice. Personally I use a very minimal FluxBox, because it suits the way I work. (To me a GUI is a way to have lots of command line windows open at once :-) Others prefer the full Start Button, System Tray thing, good on em. If thats what you need to be productive, go for it.

      Oh, and when I want to get WORK done, I don't boot linux. It's alwaysi running. (Barring unfortunate UPS issues :)

    3. Re:more than insightful by burySCO · · Score: 3, Insightful

      It took me 35m to put slackware on this machine and then about another hour to tweak it & get the applications I need on it that don't come with the distro. This was after struggling for 3 weeks putting Windows on /dev/hda1, and I never did get XP to work; finally settled with 98. I know Windows usually ain't that bad, it's just luck of the draw. But it can happen to any OS. Please don't assume that Linux sucks just from one bad experience.

    4. Re:more than insightful by Long-EZ · · Score: 5, Informative

      parent should have said more ... I like Linux, but, I don't USE it, I play with it.

      Not even close. I've been running my small business with Xandros Linux for over two years. I was more productive in year one than I ever was with previous versions of Windows. I just installed Xandros 3.0, and it just keeps getting better.

      The Linux learning curve and occasional issues are less hassle than maintaining Windows anti-virus software and still getting the occasional brand new virus. This happened to an IT friend at work (several hundred employees). Or maintaining anti-spyware software and still having all the jacking around to the registry result in an unstable system every 6-12 months, requiring a fresh installation of Windows and all applications. If your OS is secure, you don't need a bunch of crappy bandaid solutions layered on top.

      The fact is, there are excellent versions of Linux available right now that are beating Windows in stability, security AND usability, which is quite feat considering hardware and software is Windows compatible by definition. Make your life easier and check for Linux compatibiliy before buying new hardware. When I do that, it's usually easier and faster to install new hardware on Linux. No plug-n-pray, no reboot.

      Most PC users only want a browser, email, and maybe word processing and spreadsheet. Most are VERY happy with Mozilla and OpenOffice.

      The only issue I've had in using Linux in a very PC-intensive engineering business is QuickBooks. It runs well under CrossOver (Windows emulation), but the user interface is a bit ugly. A native Linux version or better CrossOver support for QuickBooks would be nice.

      About the only PC users who can't use Linux are serious gamers. I think they should be playing dedicated game consoles instead of Windows games, but they're free to do what they want. However, we'll all be a lot better off when people stop using Windows and we can finally get away from the nonstop Outlook worms and spam spewed from zombied Windows machines. Owned Windows boxes send over 80% of all spam.

      Xandros is based on Debian, but it's very easy to use. You should try it. I couldn't believe how much better it felt to use open source applications. Xandros Networks is an online repository of popular open source software, and most RPM and DEB packages can also be installed. No crappy licensing agreements, copy protection, registration hassles, EULAs, or product key codes. Pretty much, click the install button and a minute later you're running the new application. It's much easier than Windows software installation, and removing software is MUCH MUCH easier than Windows. The Xandros package manager tracks all library dependencies. Compare that with Windows, where uninstalling works right about 30% of the time, and usually leaves a lot of crap in the registry. Besides, how should I know if another application might be using a shared DLL? Can't Windows keep track of that?

      Bottom line: If you can't install one of the new GUI Linux desktop operating systems, you should give up on reading Slashdot and go back to something better suited to your skilzs.

      --
      >> My ultraviolent Linux switch video.
    5. Re:more than insightful by Zontar+The+Mindless · · Score: 4, Insightful

      I had my current desktop system built for me in November. Came with Windows XP, which I promptly got rid of in favour of Windows 2000 Pro. In spite of the fact that all the hardware is commodity stuff, and the integrator had thoughtfully supplied me with nearly all the necessary drivers for Win9x/NT/2K/XP, it took me about a full day to install Win2K from scratch, run Windows Update, install drivers, configure hardware, *reboot about 35 times*, install software, etc.

      This past weekend, I ditched Windows for SuSE 9.2. The installation itself, including time for running the SuSE Online Update to get their latest patches, was somewhere between 90 minutes and two hours. Number of reboots: *1*. (Yes, that's a "one".) At the end of this time I had a completely functional system, and all hardware had been autodetected and configured correctly. Number of drivers I had to load manually: *zero*. Number of trips to vendor websites to obtain drivers: *zero*. Number of apps I had to install separately before I could get any useful work done: *one* (BitKeeper). Number of apps that came with the distribution whose Windows equivalents either cost bucketloads or simply don't exist: *dozens*.

      In fact, it wasn't until a day or two later that I printed out something, then realised that I'd not ever installed the printer. It was just there and ready to use. On Windows, installing that same printer took about an hour of loading drivers and fussing with the configuration to get it working properly.

      I had/have exactly three issues:

      1. KsCD didn't produce audible output until I told it to use direct access mode.

      2. I had to change permissions on a bunch of email and other working files that I copied over from the Windows partition before Mozilla Mail and other apps could access them properly.

      3. BitKeeper's not sending commit emails to our developer list. I'll probably have to get a bit of help configuring it and/or sendmail.

      Executive summary:

      1. "Everything just worked" rating >= 99%.

      2. Anybody who says that Linux isn't ready for the desktop is misinformed, or a liar.

      BTW, I still have two Windows boxes on my LAN (at least one of them will be getting converted to Linux as soon as I have time for it). When something goes wrong with one of them, I drop in a Knoppix CD to find out what's wrong and fix it. And when I use one of them remotely, the interface already seems clunky and counterintuitive, in spite of the fact that my reflexes aren't yet properly trained for the Linux desktop.

      How much do I miss Windows? Well... I'll probably finish copying some miscellaneous files over from the the Windows partition and reformat it this weekend.

      --
      Il n'y a pas de Planet B.
    6. Re:more than insightful by darthdavid · · Score: 2, Insightful

      LINUX IS NOT UNIX NUMBNUTS!!! ARE YOU MENTALLY FUCKING RETARDED? Linux was inspired by Minix which was inspired by Unix. It uses the same/similar commands and shares alot of software but they're not the same thing. Saying they are is like saying Windows is the Xerox GUI 'cause they copied shit off it. Hell it's also like saying DOS is unix because they copied alot of ideas from it (and alot of commands are very similar in function/name with only slight tweaks). Beyond that, UNIX is not a time waster. It's just as efficient if not more so than windows. Have you ever even ran something off a command line? It can be alot easier that fucking around with a sluggish, poorly written and retarded GUI (IE windows).

    7. Re:more than insightful by Mmm+coffee · · Score: 3, Insightful

      LINUX IS NOT GNU NUMBNUTS!!! ARE YOU MENTALLY FUCKING RETARDED? Linux was inspired by Minix and is a kernel. The programs you are referring to is the GNU Operating System (coreutils, m4, bash, binutils, gcc, etc.), a Free Software OS that cloned UNIX with many additional improvements. (Do you enjoy --long-flags? I hope you do, POSIX states that all commands should be only one letter ala -w. That's a GNU improvement.) This operating system predates the Linux kernel by just shy of ten years, and runs on top of a little kernel called Linux.

      Side note - GNU/Linux is far from a time waster. A couple of months back me and another guy had to fix up a few hundred images for a site we're working on. He's the hardcore Windows user who says that "Linux is faster because you don't run as much stuff as you do in Windows"... well duh. And he doesn't see why this is a good thing.

      Meanwhile, I'm a hardcore GNU nut who lives and dies at his commandline. We divided the images up in half and started getting to work, him figuring it would take several days to get it all done. Within two hours I had all the images cropped, and twenty minutes (and a short shell script invoking ImageMagick later) I had everything done. Mr. hardcore Windows point-n-click man had a little less than 75 done.

      Never mess with a geek who sits behind a halfway decent shell.

    8. Re:more than insightful by Fred_A · · Score: 2, Insightful

      That's why moms make little geeks :)

      --

      May contain traces of nut.
      Made from the freshest electrons.
    9. Re:more than insightful by ShieldW0lf · · Score: 2, Informative

      So do what most people do with windows. Hire someone to set it up, make a ghost of your install, and if everything goes to hell, reinstall from that.

      --
      -1 Uncomfortable Truth
    10. Re:more than insightful by blane.bramble · · Score: 2, Informative

      Do you truly, honestly think that Windows detects all hardware on all machines? Believe me, when it comes to servers I often have to identify SCSI chipsets, network chipsets, RAID controller chipsets in order to download and create a driver install disk so I can get Windows 2000 or 2003 server to install. Sometimes I have to do the same with Linux, but it is less common than with Windows at the moment.

    11. Re:more than insightful by gottsman · · Score: 2, Interesting

      I am a linux fan as much as the next guy but I think you are comparing apples to oranges in terms of drivers support. You have a brand new system built in late 2004 and are installing an operating system from 1999. Its no wonder there is poor driver support in Windows 2000. The system integrator provided the approriate drivers to make your system usable. Why Windows requires so many reboots is a different story.

      I think a better comparision is a Suse distribution from the 1999 era.

  16. The final solution by SilverspurG · · Score: 2

    Webapps suck. Burn them all.

    --
    fast as fast can be. you'll never catch me.
  17. Re:Notes... by HBI · · Score: 4, Interesting

    The Domino web interface is ungainly and not standard. Furthermore, it's not Section 508 compliant which means US Government sites using it are being converted to other technologies rapidly.

    You wouldn't tolerate it on your own web site, I suspect, and users never have liked it.

    --
    HBI's Law: Frequency of calling others Nazis is directly correlated with the likelihood of the accuser being Communist.
  18. We want Linux by Anonymous Coward · · Score: 5, Interesting

    The average user doesn't want Linux. THey want the familiar Windows.

    I work for IBM. Most of the people in my department who have a preference want Linux on our ThinkPads. Some of us dual boot anyway. I use cygwin on XP for now. Once there's a certified Linux C4EB, I'm switching.

    1. Re:We want Linux by Amiga+Trombone · · Score: 4, Interesting

      Once there's a certified Linux C4EB, I'm switching.

      The last time I checked, they'd taken the last version of Linux C4EB off of the web site, and left a message that it would be available again after being tweaked based on the feedback they'd received.

      That was a few months ago, and it still hadn't made a re-appearance as of about a week ago.

      I think this is turning out to be more of a challenge than they anticipated. But assuming they're dedicated to working through all the issues, it could be beneficial to desktop Linux in general.

    2. Re:We want Linux by einhverfr · · Score: 2, Insightful

      I think this is turning out to be more of a challenge than they anticipated. But assuming they're dedicated to working through all the issues, it could be beneficial to desktop Linux in general.

      Completely agree. Linux on the desktop has *great* potential because there is so much more you can do with it than Windows. With the combination of Athena-style network administration and the Coda filesystem (for laptops) you can do amazong things with a small support staff.

      Unfortunately, the successful deployments don't really leverage all Linux's strengths, and the result is a cheap imitation of Windows, and it is still a bit rough around the edges for use as a standard enterprise desktop, network administration wise. This is largely because we haven't seen a lot of large deployments which have allowed people to sit down and work through the issues.

      So it is natural that IBM will go through a *lot* of problems. Hopefully they have a good system in place to look at these problems and solve them. Then they will be well positioned to help others migrate as well.

      --

      LedgerSMB: Open source Accounting/ERP
    3. Re:We want Linux by carlislematthew · · Score: 2
      You sounds like a sysadmin or someone that works in an IT department in some kind of support role. For you, there *is* so much more you can do with Linux. It's amazingly configurable and a wonderful OS from a techinical standpoint.

      For the users however, it's all about what they used to run, but now they can't. They'll have less applications and not the ones they are used to.

    4. Re:We want Linux by einhverfr · · Score: 2, Interesting

      You sounds like a sysadmin or someone that works in an IT department in some kind of support role. For you, there *is* so much more you can do with Linux. It's amazingly configurable and a wonderful OS from a techinical standpoint.

      Yes. I am a consultant that helps people run whatever they want. I guess that qualifies.

      For the users however, it's all about what they used to run, but now they can't. They'll have less applications and not the ones they are used to.

      For home users and for certain small businesses, you are certainly right. But for many buisnesses the question is not "can I run all the applications I want" but rather "can I make this computer run things to best operate my buisness." Those are two completely different questions. Yes, it is a lot of work to switch to Linux, and usually, it is better to simply migrate new servers only or on an as-needed basis.

      Furthermore, when one does migrate desktops, you ideally migrate the apps first. This means going to Mozilla and OpenOffice on Windows before trying to migrate the OS. This gives people a chance to smoothly transition. I doubt this is what IBM is trying to do, though, so they are actually maximizing the difficulties of transition.

      --

      LedgerSMB: Open source Accounting/ERP
    5. Re:We want Linux by irgu · · Score: 2, Informative
      The partition table corruptions are filesystem independent because they are caused by the Linux kernel and Parted, not ntfsresize. Quote from the NTFSResize FAQ

      It's not as easy to destroy all data as usually thought. In theory, three things might go wrong during resizing an NTFS partition and setting it up for dual boot,

      1. NTFS resizing by ntfsresize.
      2. Repartitioning by fdisk, cfdisk, Parted, QTParted, DiskDrake, YaST, etc.
      3. Boot manager setup using LILO, GRUB, etc.

      In all cases, we have met, the problem was introduced in either step 2 or step 3 and not by the use of ntfsresize. In most cases this means, your data is still intact but you can't access it.

      Most often a Windows boot problem occurs if one edited the partition table by Parted version less than 1.6.12 or a libparted based partitioning tool. This is especially true if a Linux 2.6 kernel was used. The Linux 2.6 kernels report different disk geometries as previously for the same disk an incompatible way therefore fooling softwares like Parted. Unluckily many partitioning tools weren't adjusted accordingly thus in some cases they might render Windows unbootable and even your data inaccessible by saving an incorrect partition table. Known major distributions having this problem are but not limited to Mandrake 10, SUSE 9.1, Fedora 2.

      If you used a distribution having this problem then please check your vendors errata or see below for possible recovery solutions. We'd like to emphasize again, this is not an NTFS related problem and it is not caused by the usage of ntfsresize.

      The problem was fixed in a recent parted what QTParted and most other partitioners use internally.

  19. Problems are normal by Neo-Rio-101 · · Score: 4, Insightful

    Well, they made a bold push to do this by the end of 2005... so they have 1 year left to beat their own goal.

    I'd say the problems they are experiencing are due course when migrating to a different platform. Sure, IE wrecked browser standards and many people had to play fiddle to Microsoft and write IE compatible pages. That's going to take a while to fix and there will be problems.
    Porting some of their other apps in going to be a long and painful process.

    I can't see any transition to another operating system being a smooth transition. For sure there WILL be DIFFICULT problems for them.

    This is just part and parcel of development, and not a reason to give up on Linux AT ALL.

    Good news is that Linux will be a better platform once their present-day trials are over, and they complete what they set out to do.

    --
    READY.
    PRINT ""+-0
  20. Linux is popular but Windows rules by Anonymous Coward · · Score: 2, Informative

    In my little corner of IBM the push for Linux on the desktop is slim to non-existant. It's pretty much limited to the techies who already have a penchant for Linux and most of those who have converted spend a big part of their day in a Windows vmware image. I don't even run Linux on my ThinkPad and I'm a Linux certified geek!

    Linux gets tons of lip service, no doubt, and is praised as a server OS. Some of the internal tools run on Linux but much of the intranet (i.e. the expense report tool, the travel tool, etc.) is still tied to Windows, IE (Firefox doesn't even work) and/or the MS JVM (!!!).

    On the upside two weeks ago we had a Linux InstallFest where 2,000 lucky individuals got to try their hand at installing Linux -- RedHat or SuSE -- albeit in vmware.

  21. Re:It just won't work. by Locke2005 · · Score: 2
    Slightly inaccurate. The average user wants whatever they are accustomed to using; forcing 60,000 keyboard-pounders to learn a new user shell IS a difficult, expensive task. The only long-term solution is to make sure users get trained on KDE and/or Gnome first!

    Oops! My 3-year old is already reasonably proficient in Windows98! Unfortunately, thats what all of her game and educational software is written for... has anybody succeeded in getting "Barbie's Horse Adventure" running in Wine? ;-)

    --
    I've abandoned my search for truth; now I'm just looking for some useful delusions.
  22. Emulator by spac3manspiff · · Score: 3, Interesting

    the company's internal use of the open-source Windows operating system emulator did not translate into a ringing endorsement...

    In other new, WINE is now an emulator dispite its name.

  23. Maybe 'cause they can't read Slashdot by Pedrito · · Score: 4, Insightful

    Here I am using Firefox to TRY to read the comments of other posters, but the comments bleed over into the sections list and comment separator bars are partway over the text above and below and I can't tell what people wrote.

    I would think that Slashdot, being such an open-source advocate, would at least make their page render properly with the most popular open source browser.

    But if Slashdot can't be bothered to do it to their page, which is their entire business, how can people expect IBM to do their web-based internal help support which isn't really a source of income for them?

    1. Re:Maybe 'cause they can't read Slashdot by dmaxwell · · Score: 2, Informative

      Press ctrl+ then ctrl-. That will reflow the page and all will look correct. The fix is in the current gecko devel tree.

    2. Re:Maybe 'cause they can't read Slashdot by Roblimo · · Score: 2, Interesting

      Huh?

      I *always* read Slashdot with Firefox and it always looks fine to me....

    3. Re:Maybe 'cause they can't read Slashdot by big_groo · · Score: 2, Funny

      C'mon. Editors don't read Slashdot.

    4. Re:Maybe 'cause they can't read Slashdot by Anonymous Coward · · Score: 2, Informative

      I would think that Slashdot, being such an open-source advocate, would at least make their page render properly with the most popular open source browser.

      But if Slashdot can't be bothered to do it to their page...

      How. Many. Fucking. Times?

      IT'S A BUG IN FIREFOX!

      https://bugzilla.mozilla.org/show_bug.cgi?id=21752 7

      Note the completely valid HTML testcase that exhibits the same problems as Slashdot.

      Yes, we all know Slashdot markup is shit. It was shit back in the 90s, it's shit today. But this particular problem is all Firefox's fault. And yet people persist talking utter bollocks when it comes to this bug. I swear, for every comment that mentions it's a Firefox bug, there's twenty that blame Slashdot. Get a fucking clue, people.

    5. Re:Maybe 'cause they can't read Slashdot by wideangle · · Score: 2, Informative

      1. Click Preferences.
      2. Tick the box [ ] Light (reduce the complexity of Slashdot's HTML ...)
      3. Slashdot becomes readable.

    6. Re:Maybe 'cause they can't read Slashdot by QuickFox · · Score: 2, Informative

      Thanks for the info, but next time please make your links clickable.

      https://bugzilla.mozilla.org/show_bug.cgi?id=21752 7

      --
      Terrorists can't threaten a country's freedom and democracy. Only lawmakers and voters can do that.
    7. Re:Maybe 'cause they can't read Slashdot by Ziviyr · · Score: 2, Interesting

      The fix is in the current gecko devel tree.

      I heard that a few revs ago...

      --

      Someone set us up the bomb, so shine we are!
    8. Re:Maybe 'cause they can't read Slashdot by dmaxwell · · Score: 2, Informative

      The problem is very very well known to the Firefox using regulars. The preferences and sections on the left hand side will often overlap some of the clients. The equally well known workaround is to do Ctrl+ followed by Ctrl-. This forces the text to reflow correctly. Someone even wrote an extension to do this automatically when visiting Slashdot:

      http://www.hardgrok.org/blog/item/slashfix-firef ox -extension.html

      There is plenty of mud to sling on this. The Firefox devs have to had plenty of reports on it and the Slashdot maintainers have consistently ignored it as well. This has been going on since at least FF's 0.9 days. I'm running 1.0 on Debian and it occasionally happens to me.

      NO, we are not imagining it. YES, the problem is real. Search through your own comment database. You'll find plenty of complaints about it going back for months.

  24. Three main inhibitors... by shanen · · Score: 2, Insightful
    First the disclaimer. I'm not IBM, but just sub of a sub. However, my perspective is that there are three major drags.

    I think the most important resisting factor is actually the customers. As much as IBM likes to lead, they can't leave the customers behind, and the customers are mostly locked into Microsoft's "tender" embrace. A lot of that could be addressed alternatives that use compatible file formats, but even there Microsoft has a high measure of control.

    The drag of support problems has already been mentioned. That actually involves several parts. The easier part creating is installable versions of various programs and the OS itself. The real problem there is that Linux is not so monolithic, whereas defining a set of "official" software is essentially a monolithic task. The other side is help desk support, and IMO no one has that down pat for Linux.

    Drag #3 is the migration path. I think there has to be an overlap period, but how to do that is tricky. Give people two machines? Use something like VMware?

    --
    Freedom = (Meaningful - Coerced) Choice != (Speech | Beer^2), and sad sock puppets' bad mods avail them naught.
  25. So here's the plan... by nxtr · · Score: 2, Funny

    We make Linux look like Windows, call it, Winux... no wait, Lindows. Then we wait for the profits to roll in. I'm sure Microsoft won't mind us using a name similar to Windows.

  26. In other words, it's the same old IBM! by Anita+Coney · · Score: 2, Interesting

    Over a decade ago IBM was hyping its OS/2. However, IBM's desktop sales department refused to sell OS/2 preloaded and went with Windows.

    Now IBM is hyping Linux, but IBM's support and web development groups are sticking with Windows.

    IBM refused to make a choice with OS/2 and lost big times. It's going to have to make a choice with Linux. Let's hope the powers that be at IBM chose wisely.

    --
    If someone says he and his monkey have nothing to hide, they almost certainly do.
  27. Open source community to the rescue by PCM2 · · Score: 4, Informative

    Ah, but a community is more than any one organization. Thus, while Slashdot itself may be unwilling to address this problem, other members of the community may already have solved it for you. Try the SlashFix extension for Firefox.

    --
    Breakfast served all day!
  28. Sametime by tjwhaynes · · Score: 3, Informative

    I can honestly say that a lot would have to be done with their own internal applications to bring them to Linux. Domino client won't run. Neither is a Sametime client available. Both were in heavy use in IBM Global Services, at least.

    There are several linux Sametime clients available, ranging from Java to the Gaim meanwhile plugin. So that is not a problem (I run a different internal client which I find is superior to the Windows client).

    The Windows Lotus Notes client runs fine on standard WINE (as in available from www.winehq.com) and internally packaged versions are available for employees. That is not a problem either - indeed I believe that the almost flawless execution of the windows client running on WINE has removed any immediate need to port the client to Linux natively.

    As I still work for IBM, I see active communities of employees moving to Linux. I don't believe that the original pledge said that everyone would instantaneously move to Linux - for the most part, its a quiet revolution for us developers. I can't speak for other parts of the company. I do know that DB2 UDB continues to spread to more and more Linux platforms (x86, x86_64, IA64, PPC, z/OS) and that is clearly an area where IBM is pushing hard for complete coverage. Both my key productivity machines are 100% linux and I do not have to use Windows unless I am debugging Windows problems.

    Cheers,
    Toby Haynes

    --
    Anything I post is strictly my own thoughts and doesn't necessarily have anything to do with the opinions of IBM.
  29. Internal standards by tjwhaynes · · Score: 5, Insightful
    If he wants open standards based computing, then he had better start mandating that all web applications are developed so that all relevant browsers can use them.

    Actually thats precisely what the internal standards do say. I find that waving them under the nose of the respective developer is quite instructive. And occassionally successful - several web apps which used to be IE only work seamlessly under Firefox/Mozilla these days. The number of web apps which are IE-only is shrinking fast.

    Cheers,
    Toby Haynes

    --
    Anything I post is strictly my own thoughts and doesn't necessarily have anything to do with the opinions of IBM.
  30. Re:Pin your hopes on Firefox by Anonymous Coward · · Score: 2, Interesting

    The bank I work at is absolutely, crack-ho, addicted to IE as a platform.

    It's like they went out of the way to be grautitously microsoft-locked-in.

    If you ask about replacing the hundreds of crufty web servers, most of which are from Bombay BTW, with linux, then you obviously don't understand the extreme levels of blame-avoidance at any big company.

    Because any project to replace a couple hundred goofy stupid poorly understood crufty web pages is bound to fail.

  31. How to get Windows users into Linux by mboverload · · Score: 2, Insightful
    1.) Remove all file extensions 2.) Export registry into 40374 files and scatter them around hard drive for no reason. 3.) Remember to name those files random things, like trontabs 4.) Use a program to then scrable those letters 4.1) Remember to make all folders in the root only 3 characters long with no thought to human organization what-so-ever 5.) Downgrade to Windows 3.1 to get that box window feel (and jaggy-font feel) 6.) Get rid of your printer driver and use the standard linux one. All your ~ are now @'s 7.) Remember to type in lowercase 8.) Create batch commands JUST to copy a file! 9.) Run only text games because your graphics card doesn't have a driver for Linux 10.) Realize Windows is easier and get your XP cd from trash.

    Ok, thats kind of circular, but you get my problem.

  32. Same old song. by Garg · · Score: 2, Interesting

    In 1994, I was working for a hospital trying to deploy OS/2. We'd had some success (most notably with the medical library), but we had challenges too.

    In particular, there was a DOS-based package that we needed the workstations to access. OS/2 supposedly ran DOS apps as well as Windows, but this one froze up randomly. It was written in dBase or FoxPro, one of those database/language platforms.

    The vendor (basically, the guy who wrote the code with a few people as a support staff) practically bent over backward trying to get it to work. He offered to give IBM the source code, if they would only sign a non-disclosure agreement. Remember, at this time nobody showed source for a commercial product; it was like giving away the crown jewels.

    And IBM wouldn't do it.

    That was the straw that broke the camel's back. OS/2 hung on for a while there, but the day the IBM rep called me and said they would make no further effort to get the package to work, its fate was sealed.

    The problem was, while IBM promoted OS/2 publicly, there were all sorts of people there who knew Windows, liked Windows, and undercut OS/2 at every opportunity (in typical passive-aggressive fashion). Maybe they were Windows experts and didn't want to learn new things. Maybe they thought Windows looked better on their resume. Maybe they used OS/2 1.0 and never got over their initial negative reaction. But whatever the reason, corporate fiat couldn't win the hearts and minds of a lot of their employees. The same thing may be happening here. (They only support IE? WTF?!!)

    I wish IBM well in their Linux effort. Maybe they'll eventually pull it off. But it's gonna take more than a decree from on high.

    Garg

    --
    Garg
    Alumnus, Xavier's School for Gifted Youngsters
  33. IBMer by Anonymous Coward · · Score: 2, Informative

    couple things.
    I've been using IBM's internal use only "linux client for ebiz" for years now. For the most part its a pretty tight distribution.
    It has..
    1. Lotus Notes (wine)
    2. Lotus Sametime equiv called sanity
    3. mozilla,
    4. open office, msviewers
    5. realplayer
    and a peguin in a BLUE TUX ..

    I've been using that combo for about 5 years now .. wow. Since IBM made the announcement that it would roll out linux across the company two things have happened.

    1. Some nice beta work has been created. linux ebiz 3.5, w/ a nice knoppix installer.

    2. Its been very hard to find out whats going on, the whole project is very hush hush now.

    potential problems??
    1. IBM has only a few billion internal apps that are not centrally managed ( hard to port )
    2. they are trying to figure out whether to go w/ redhat or suse or both.

    I have also seen IBM internal apps moving very fast to work w/ mozilla/firefox.

    Its a big company boys, I just joined when win95 was being rolled out, and that took forever. Dont expect a linux desktop overnight. My guess is atleast 3-4 years from announcement. Mainly due to other dependencies like lotus workplace etc.

    The good news is, if you want to use linux at IBM, its available and working well.

  34. Re:It just won't work. by Anonymous Coward · · Score: 5, Insightful

    So, the problem it's not that it won't work at all, it's just that *somebody* lacked the foresight to migrate all day-to-day applications to that "customised Red Hat Linux distribution" IBM uses.

    The problem started before then. It's that *somebody* lacked the foresight to procure software that didn't lock them into a particular vendor.

  35. Tried to drink the blue koolaid… by (H)elix1 · · Score: 2, Interesting

    Well, I spend a lot of quality time with Linux and a chuck of the IBM stack, so I tried to move over about a year or so ago.

    Learned more about the innards of Linux than I ever cared to trying to get the OS to work on one of the higher end IBM thinkpads. SuSE SLES 8, more or less the standard for the WebSphere stack I work with, had a kernel that did not see the Ethernet port and the video was a mess. Due to a how-to and forum support on the Gentoo side, it was the first distro I got the xwindows and the wifi card working on! With a bruised forehead and a better understanding I went back to SuSE and got it to work as well on another HDD. Life was good. Problem was I suck as an installer, and getting the base to work (because I don't know the underlying details) was far worse (for me) than the development I was trying to do on it.

    Eventually I tried the new SuSE Enterprise 9 (and desktop version) with the new 2.6 kernel. OS worked like a charm - many of the things I googled and dug through forums to figure out 'just worked'. Even Gentoo packaged up the hard bits to update. Unfortunately, it would seem that DB2 needed tweaking to get up and running, WebSphere was far from stable, and WSAD was a wreck. Same when I updated the Gentoo drive as well. With an extra six months, more config tricks, and a few helpful service packs it sort of works. This is my daily driver, however, so I reverted back to the older kernel.

    So to sum up - it took about three months to get the hardware working, about the same to get the apps working, and a lot of work to do in between where I really should not have messed around with the system. My boss would die if he knew how much time I spent coding versus trying to just get the app server to install. I know the *nix gurus out there would laugh at my bonehead moves trying to get 1400x1050 to work (and then 3d acceleration), but I'm the type who had to hit the man pages to add users! So much easier today now that the hardware is a bit more mainstream. I'd say it was a year too early if they were gunning for the unwashed masses (like me).

    1. Re:Tried to drink the blue koolaid… by dedazo · · Score: 4, Insightful
      We recently had one of our in-house developers set up a Linux workstation (Debian unstable) to test a PHP/MySQL application that was primarily developed for Windows. He was gung-ho at first, and then as the weeks passed and no updates to the bug tracker were made I went to talk to him. He was frustrated beyond belief. He couldn't get Apache to work quite right and he was having a lot of problems getting MySQL to behave, never mind the fact that he had to use a plain text editor to work. CVS (running locally in his box) was a mess.

      Instead of fixing things for him I showed him what the problems were to the best of my ability - I'm a 6-year Linux "power user" if you will but far from an expert, so the rest of the stuff we just Googled. Eventually he got to the point where he was coding, doing his daily check-in and builds and demoing the app, which is working pretty well now. His changes are then backported to the main Windows trunk to ensure everything works. We're thinking of also supporting BSD at this point.

      It just takes time. Even the most savvy PC users will have problems. I can't believe IBM would be that different, especially when trying to move their less technical folks to a brand new environment. Just give them time.

      --
      Web2.0: I love when people Flickr my cuil and digg my boingboing until my google is reddit and I start to yahoo
  36. Re:It just won't work. by jdhutchins · · Score: 4, Informative

    A troll, but I'll bite:
    You've either never used linux, used it a *long* time ago, or expected it to be exactly like your favorite windows machine so you wouldn't have to relearn anything.

    1.) Remove all file extensions- Most linux programs use file extensions, and with a graphical file manager, you can double-click files to get them to open with the "right" application.


    2.) Export registry into 40374 files and scatter them around hard drive for no reason.
    - They're not scattered around the file system, they're in /etc. The registry is a horrible idea- editing it is not simple, and if you screw it up, there goes your system. Files are easy to edit.

    3.) Remember to name those files random things, like trontabs- No one said you had to use the commands, if you don't like a cli, you can use gui programs to do the same time.

    4.) Use a program to then scrable those letters,
    4.1) Remember to make all folders in the root only 3 characters long with no thought to human organization what-so-ever
    - Root directories are well-organized, and what goes into them each is well-definied.

    5.) Downgrade to Windows 3.1 to get that box window feel (and jaggy-font feel)- Or use KDE or Gnome, which is probably the default on your distro.

    6.) Get rid of your printer driver and use the standard linux one. All your ~ are now @'s- Use the basic CUPS install interface, difficult to screw up.

    7.) Remember to type in lowercase- If you don't like the cli, don't use it.
    8.) Create batch commands JUST to copy a file!- Or use one of the many graphical file managers that exist.

    9.) Run only text games because your graphics card doesn't have a driver for Linux
    - Very few graphics cards don't work in linux. Not all games run in linux, but that's a completely different issue

    10.) Oops! You can't use the backspace key without editing a file in VI, which you dont know how to use anyway- If you don't know how to use VI, don't use it. There are plenty of graphical text editors that work like you think it will

    11.) Realize Windows is easier and get your XP cd from trash.- Or realize that linux is different form windows, and things are usually set up to help you get started on the right foot.

    It seems like you installed Linux because you wanted it to work exactly like Windows. Just becuase you were a Windows power user, doesn't mean you automatically know everything about linux. If you had used the graphical configuration tools, you wouldn't have had any of those problems, and you could eventually learn to use a command-line interface if you wanted to.

  37. Some truths... by agraupe · · Score: 3, Insightful
    This may seem like a troll, but it is truly not intended as such.

    First of all, I'm a Linux user and have been for some time. I run a Gentoo box, and am fairly comfortable with all system administration tasks. I have tried out many Linux distros, as well as the BSDs. I also have a full time Windows box (I use "second-generation" hardware for my linux box) for running games. I like Linux, and I use it as my main system. But even I, a vocal supporter of Linux, cannot overlook that there are some flaws. I know that when I attach a new piece of hardware, there will likely be some googling for a howto or drivers, or a kernel recompile. I know that a lot of programs that Windows users can take for granted (like Skype) can be a day's work to have working correctly on Linux. Now, I put up with it because it is free, stable, and has an excellent variety of software. I am sure that the more user-friendly distros, like suse and mandrake, or fedora, have many problems solved. In my mind, these distros are giving up some of what I like about Linux. I guess it all boils down to what level of control do you want, and what kind of user-friendliness do you need. Maybe I'm missing something, but no OS or distro has both on the desktop.

  38. Re:It just won't work. by Allnighterking · · Score: 2, Interesting

    Along the same lines I was talking one day with my wife about switching from windows to Linux .... While she was working on the computer. No problem. She didn't want to do it, and then forbid me from changing what she had. So Along those lines she is still running a heavily updated Mandrake 9.0 ....

    Go figure.......

    I also did this in an office I worked in. I copied the "splash screen" from windows ME to a number of Win98 and NT boxes. I then spent the following week listening to people complain about how they didn't like ME as well as what they had and wanted to switch back. So I changed the splash screens again.

    Finally ... when installing Open Office.org on a users box (especially if they are not a "power point ranger" type.). Never call it a "switch" Refer to it as upgrading their Office software. The reception of the new product will be much higher.

    --

    I'm sorry, I'm to tired to be witty at the moment so this message will have to do.

  39. Its not the corporate apps by RhettLivingston · · Score: 3, Interesting

    that keep big technical corporations from moving. Its the 1000s of little apps written by engineers and departments to do very local, very special little tasks. It takes years to move all of these because the corporate big wigs will never recognize the problem and realize that they need to send 80% of the transition funding to the people that wrote the invisible 80%+ of the applications. If they were a non-technical company where every geek didn't have their own set of apps that needed porting, the transition would actually be easier.

  40. Re:what is C4EB? by terror_duck · · Score: 2, Informative

    Client for e-business. Basically a standard package of software for day-to-day business operations.

  41. Re:One of the major problems! by tbogart · · Score: 2, Interesting

    "there are still a lot of legal questions surrounding Linux"

    There are no legal questions surrounding Linux. There is a great deal of FUD however, and I have certainly seen bogus 'legal concerns' used to try and block internal work at IBM I have been involved with.

    The facts are that Microsoft has been convicted of code theft and patent infringement and no Linux distributor or customer has. Period.

    "Linux distros now cost MORE than Windows to license"

    There are NO license costs for any Linux distro. Zero. None. They don't exist. The only sosts are support costs. Ask the folks at Earnie Ball what they pay for support. Funny, a small non-tech company that makes guitar strings can out tech-support IBM?

    This is another classic in-house funny money game. One of the best examples I saw of this was a GIS group that was crying to have Suns for their work, but the in-house cost listed for Suns were higher than any premium one-off contact I had ever seen, so Windows 'looked' cheaper. What those poor folks had to go thru to try and get their work done. I personally went thru hell and high water trying to tell some folks who finally got permission to buy a Linux server NOT to get the RedHat Enterprise product for the two machines because of the absurd price. Even after buying it, the support stunk and it just didn't work. We wound up putting SuSE professional on them, and found this was what most of the Linux underground at the organization was doing anyway. $75 for those who wanted the printed manuals, and no cost to put on any number of machines you want from the media in the box BECAUSE THERE ARE NO LICENSE COSTS. It's GPL folks, and can be redistributed as you wish. Now, finally, you can download the DVD from the net for it as well, in addition to the long standing FTP server install.

    Now, Microsoft does cost, per seat, and I have seen their 'enterprise support' at a 12K seat level and it is laughable. It makes the early 90's AIX support look charitable.

    Bah, this makes me want to spit.

  42. Desktop *nix? Ask Steve Jobs by ObsessiveMathsFreak · · Score: 2, Interesting

    Some people say that the linux desktop will never happen. And to be honest, sometimes, when the latest version of Gnome or KDE comes about and screws everything up, I almost agree with them.

    But just take a look at OSX. Unix, that Mac users can use!? Surely you're joking Mr Jobs. But he's not.

    What's the difference here? Why is apple able to make a usable gui interface for unix, and yet, after years of development Gnome and KDE have not? Which is not to say that advances haven't been made. Far from it. Linux is more usable now than ever. But it still isn't as usable as it could be. Linus is not yet at the stage where developers can sit back and say "Ahhh! Now there's a usable system". Dispite all efforts Aunt Tillie still cannot use Linux! Why is this? What is the reason for Linux's failure and OSx's success. This question needs to be addressed.

    If I had to guess, I'd say it's that Microsoft and Apple take a wholistic view of the OS and Gui, changing fundamental configurations in the OS layer to better facilitate GUI use and administration. Whereas linux window managers are just that. They must change themselves to fit the linux OS paradigms, which may not fit so well to the GUI paradigm. Gnome and KDE cannot change fundamental aspects of the OS and so must work around them, where as Microsoft and Apple can change one to fit the other. Well, that's my best guess anyway.

    --
    May the Maths Be with you!
  43. Re:Linux is too hard by MarcQuadra · · Score: 2, Interesting

    Are you trolling or is this for real?

    The idea of 'su' or the more modern 'sudo' is that you can let users run as 'users' and still have the ability to escalate to 'admin' rights to do priviliged operations, some users can escalate and others cannot, but all run as 'users' for normal operations. This is demonstrably the best way to implement user rights on the modern desktop, it prevents stuf flike viruses and spyware from being able to proliferate to non-user areas of the disk where they can affect other users. See Mac OS X, which has a well thought-out implementation, out-of-the-box Linux is not exemplary of what you can do with sudo.

    As for 'too hard for the average user'...
    I've converted two housemates to Linux, these are people who know nothing but email, chat, wordprocessing, and web. After a few days of occasional questions, they're total converts. Linux is NOT hard to use, it's hard to geek on, especially if you've been perverted by a Windows-only experience so far. Windows is really the ugly bastard child of operating systems as far as I'm concerned, it's still trying to reconcile it's past as a permissions free-for-all.

    Dammit, Microsoft thinks 'Documents and Settings' is a more intuitive location for user profiles than 'Users' or 'home'! They don't offer a decent CLI shell and SSH-alike for people who need to admin their servers from cellular links on their PDAs! They ship a desktop OS that loads with defaults to prompt 'yes or no' to -execute unsigned binary code- right from a browser window. They ship this same OS with services for file serving, directory services, remote desktop, remote registry access, and lord-knows-what-else listening out of the fscking box, and they rectify it by enabling a software firewall that defaults to 'on' -three years later-.

    Where are the file extensions? Good fscking question. Last time I looked Windows just chopped off the dot and the last three letters of the files and presented them that way, it also hides the entire root of your drive and the system folder. All the competitors use this really cool utility and library called 'file' that has the ability to type a file based on it's CONTENT, which is much safer and more sane. Some systems even use the filesystem to store -metadata- about a file, which is superior to both methods but not nearly as easy to work with or support from a developer's POV.

    Alright. I've eaten your flamebait, and spat back burning embers. I await a response. I'll be asleep until 6 am EST.

    --
    "Sometimes, I think Trent just needs a cup of hot chocolate and a blankie." -Tori Amos on Nine Inch Nails
  44. Well someone do something about it... by kefentse · · Score: 2, Interesting

    I must first begin by saying that I am probably less experienced with Linux than most in this forum, I have been an on and off Linux user for about 4 years now. First Red Hat, then Mandrake, then Susue, then Ubuntu...But I am a business guy and partime geek.
    From a business perspective, what I see mostly missing from this entire equation is a company, or team to step up to the plate and say: "Linux has potential...why don't we offer high quality linux hardware and software products?"
    I am still not sure why this has not happened. Is there not enough of a market?
    Why is there still not an easy way to install software like people are used to in windows? How can you expect hardware manufactuers to have their products come out with ALL of the distributions on a daily basis?
    I installed Mepis on my sister's computer about 3 months ago and she has had relatively few problems, but when she calls me up to tell me she cant play a WMV file embedded in a webpage, and I have no answer for her, then there is still a ways to go.
    When there is still no gui wireless roaming client for laptops, linux will still be a second class OS.
    I say this not to bash Linux, but let's be honest, there is ALOT of work to be done in the Linux for this OS to be ready for everyday people.
    Now, I am no Linux developer, but I would DEFINITELY be inetersted in seeing how many Linux developers understand the average user. Until I find a linux developer that actually cares about what the "average user" really needs and, instead of pretending that Linux is already a real alternative, is dedicated to bringing a usable alternative about, then I do not see the Linux desktop stepping into primetime.
    Just my humble opinion... :)

  45. Re:Dogfood, man. Dogfood. by Oswald · · Score: 3, Interesting
    "Do as I say, not as I do" works for parents...

    Actually, children are so good at seeing through their parents' bullshit to the underlying behavior that at the same time they are most decidedly NOT learning to floss just because they are told that they should, they ARE internalizing this parenting "technique" to be passed on to their own progeny.

    I know, I know, -1 Offtopic.

  46. troll? by sum.zero · · Score: 3, Insightful

    the article asserts that ibm is failing to live up to a strategic shift to linux. the shift is still under way. ibm is a large and complex operation. it will take a few years. no story there.

    the timeframe the article is using to suggest that they are late is misleading. sam p's challenge was exactly that, a challenge. not an order or threat. it was not the deadline.

    further, the issues plaguing ibm in escaping ie highlight the dangers in using non-open/non-standards compliant software quite nicely. ibm should learn from this.

    finally, the article is long on innuendo, but short on fact. that is telling in an article on a subject as technical as this one.

    call me a troll if you like, but i stand by my intuition.

    sum.zero

  47. Re:It just won't work. by Anonymous Coward · · Score: 2, Insightful

    sounds more like somebody took the most cost-effective option available that did the job at hand. You would do the same, or else perish along with IBM's competitors.
    note that zealots aren't the most successful in any field except religion. Think about that before posting about 'foresight' and vendor lock-in. There aren't always options to choose from.

  48. I use Gentoo @IBM - and I'm not alone by yani · · Score: 2, Informative
    Although I'm just a co-op student, and I personally use Gentoo for everything at work. The percentage of employees at IBM in total using Linux probably isn't that high, but a lot of the support needed for it is there. Although IBM has their own Fedora/Redhat based distribution for people to use with Sametime, Notes, etc functionality in there are even support groups for Gentoo, Debian, and Mandrake to name a few. Each of these has ported Notes and Sanity (the internal Linux Sametime client - which IMHO is much better than Sametime). The Gentoo group even has a portage overlay. How many other companies can claim such a Linux (nevermind the other internal open source projects) community in-house?

    The problem is not with IBM despite everything everyone is saying here - it is the same problem experienced outside the company. People are habit forming. Windows is one of those habits. Breaking habits takes time and good reason. Despite this a lot of people I know here plan to switch to Linux or at least try it, especially when I tell them about my experiences, and I've acted as 'Gentoo Support' for a few people making such a transition here. Many need more convincing on "Yes you can do that in Linux" mind you.

    I think the question posed by this article, and many people's conclusions are unfair - Linux support at IBM is probably higher than the general population outside IBM and rapidly climbing. Also this formal initiative was only set a year ago. How is that not a success?

  49. Re:Dogfood, man. Dogfood. by Anthony+Liguori · · Score: 3, Informative

    Until IBM ports Lotus Notes to Linux and starts using it, anything they say about the Linux desktop should be absolutely ignored.

    It's called iNotes. It is officially supported under Linux too. Check out the spec page. Retargeting large pieces of software is not something that happens over night. This is the direction that Lotus is supposedly heading though.

    There are internal deployments of iNotes too. However, notes under wine works so well for me that I doubt I'd switch anytime soon...

  50. Re:It just won't work. by Ogerman · · Score: 5, Insightful

    sounds more like somebody took the most cost-effective option available that did the job at hand

    Designing with web standards is the cost effective option. Obviously they hired the wrong people to write their internal apps (or had nobody to give them proper guidance) and now they're paying the price. It is almost always more cost effective long-term to maximize your future options. Flexibility yields efficiency. In the case of web standards, it's cheaper even in the short term to develop with strict conformance because this methodology gives you a way to test the results. "It looks right in IE" works until something breaks or IE gets updated.

    And cut the crap about "zealots." If you don't know what you're talking about, don't even bother posting.

  51. Have been recently at IBM by MemoryDragon · · Score: 2, Interesting

    at a presentation.... what struck me was that they used Windows left and right on the clients... I still had the announcement in mind...

    1. Re:Have been recently at IBM by ninthwave · · Score: 3, Insightful

      And at a conference every machine I saw had the Linux Client on it. Is that the difference between the technical departments and the Sales team?

      --
      I was thinking of the immortal words of Socrates, who said: "I drank what?" - Chris Knight (Val Kilmer)- Real Genius
  52. Re:It just won't work. by sumdumass · · Score: 2, Funny

    Thier goal wss to have this done by 2005. I'm not sure this is a bug setback.

    IBM is a large enought company to start throwing money at the problems onc ethey get it worked out. The article did nothign to mention if there is active develpment on the aplications that only run in IE or VMware. It almost seems to be a "you cannot do it article. As the ending stated, acording to IBM, using wine it just a patch and not a solution.

    I guess in about a year we will know for sure.

  53. Re:It just won't work. by sumdumass · · Score: 2, Insightful

    umm there are some parellels between what you say and the microsoft upgrades being dramticaly different fomr oprevious versions too. Users going from 98 or 2000 still needed some training for XP.

    I don't think it is too much of an issue. Or at least it isn't near as bad as you make it out to be. BTW, the only things thta change on the different software platforms is were the config directories are store and maybe one or two other things. I can easily jump from a redhat/fedroa box to a mandrake, or a SuSE box on both pc and ppc. The only thinng i need it $locate , $propos and webmin and and verry little escapes being done.

  54. Re:It just won't work. by cofaboy · · Score: 4, Insightful

    Can't help it have to bite sorry folks.

    How many different desktop distributions would you use across an enterprise? Oh just the ONE, oh look that means all the apps that you need will just work!

    Retraining for the desktop is not that big an issue, a quick class with every body in that building section and hey presto one week later they'll have forgotten about that, sorry whats that other office suite called?

    Retraining costs = done once.
    License costs = forEVER

    --
    In the end, It's all bovine dung you know
  55. It was not a pledge... by rdean400 · · Score: 3, Interesting

    Palmisano's challenge to the corporation was to be technically capable to switch to all-Linux on the IBM corporate desktop, not to actually do it. That's a big difference.

  56. Not really by guet · · Score: 2, Insightful

    The FIX is for Slashdot to use compliant HTML which would, incidentally, save them an awful lot of money if they could be bothered to do it. Sure they could use tables etc to make sure it all works in older browsers, but at least make the website validate.

    The code of this website reads like it was exported from Frontpage circa 1995.

    BODY BGCOLOR="000000"
    TEXT="000000"
    LINK="666666" VLINK="000000"
    TOPMARGIN="0" LEFTMARGIN="0"
    MARGINWIDTH="0" MARGINHEIGHT="0"

    and continues

    TD BACKGROUND="//images.slashdot.org/slashbar-black.g if"
    BGCOLOR="666666" WIDTH="99%"
    FONT FACE="arial,helvetica" SIZE="4" COLOR="FFFFFF"

    They don't even use CSS for heavens sake, look at all those wasted lines full of 'arial,helvetica'. There are 1538 instances of the tag FONT in the markup for this article. That's 1538 too many.

    Stop the insanity!

  57. Re:It just won't work. by sl4shd0rk · · Score: 3, Insightful

    That's not what I see at all. What I see 40,000 to 60,000 employees. I see politics. I see personal agendas. I see a lot of people that do not get along well, and a lot that do. I see a lot of people that do not want or welcome change, or are afraid of anything that makes their enivironment different, and then I see a lot of people that DO want change and are not afraid of it. Is any of this starting to sound familiar? Can you relate? When you have that many people involved, simply changing the brand of asswipe in the loo is going to make some people freeeek the f#ck out. With this many people involved, not much ever gets done efficiently or quickly.

    --
    Join the Slashcott! Feb 10 thru Feb 17!
  58. Re:It just won't work. by Taladar · · Score: 3, Insightful

    Judging by my experiences with users as a sysadmin training when switching from one version of windows to another would be necessary as well. The people having to decide wether they do this just don't train the people because inefficient work is not a hard number while training costs are. Training for Linux would at least be necessary only once because you don't have to change to a new Windowmanager (differences between Windows versions are like two different window managers) every few years.

  59. WINE by ganiman · · Score: 2, Informative

    "IBM is using Wine to run Lotus Notes software on thousands of clients, according to sources, but ironically, the company's internal use of the open-source Windows operating system emulator did not translate into a ringing endorsement in a guide to migrating to Linux clients, published recently on IBM's Web site."

    W - Wine
    I - Is
    N - Not an
    E - Emulator

    Wine is an Open Source implementation of the Windows API on top of X and Unix.

    Wine Myths

    I get a feeling that somehow this article was pushed by Microsoft or Microsoft supporters.

    --
    geek n performer who performs morbid or disgusting acts, as biting off the head of a live chicken
  60. M$ Owns The Business Desktop by Naum · · Score: 2, Interesting
    And this is not likely to change, no matter how many public pronouncements from IBM executives. Ironically, some issues that would preclude OS transformation in the workplace are indeed no longer valid restraints -- for instance, the notion of being able to run the same OS at home as at the office, considering that many corporate environments only permit (officially) company owned (or leased) machines to connect to the network. Basically, in much of the corporate world, to do work you must work from a box provided by your work. That takes care of the argument that you need to have the same setup as you do at work...

    However, the past 10 years has seen M$ firmly implant itself in the corporate desktop suite and it would take the next ten years to dislodge it. Not just the M$ Office applications (REAL programmers don't use spreadsheets or even a word processor...), which for many users, there is no suitable substitute -- I'm looking at the parade upon parade of dorky, kludgy, awkward third party Windows applications that now have pervade the business environment, both in IT and general business users. Another strong irony is that a good bit of this stuff is now Java based, which was touted as "write-once, run anywhere" but totally dependent on Windows to run. Either via custom Windows desktop client software, or piggybacked on MSIE or through proprietary database requirements that alternative OS usage was never ever factored in by the vendor selling. Go stroll through the software suite of any large corporation (most all of which are IBM clients) and it's heavily laden with gooberish offerings totally reliant on the Windows platform. Even the server software will have frontends unusable without IE and/or Windows.

    Even if the software and hardware fulfilled the bill of need for business usage, users would still resent and resist change from familiar work patterns. This will always occur, even if the change is an obvious beneficial move of immense proportions. To a business user, even those computer savvy, it's a learning challenge hoisted on top of an already filled worklog platter. A mandate has to come down from above, that a change has been blessed and sanctioned, and that there is no choice in the deal.

    In my view, most firms would profit hugely from a switch, at least those entities not dependent upon special software not available in alternative OS (including Mac OS X along with Linux) -- more stable, less virus/malware/spyware concerns, less employee "goofing off" factor (most games are Windows only), etc.... ...but then, expecting a large company to behave in a cost sensible fashion is folly, as they'd rather pay someone else to guarantee the deal or take the blame when things go south... ...at the shop I presently work, I've heard the network and system support engineers (and their managers) bemoan the existence of Linux and FOSS at our company, that they'd much prefer it all was HP/IBM/MS stuff, so they could simply "open a ticket" to the vendor to fix a problem......and it fits in with the "let's move it to India" instead of hiring a few good people and letting them manage the systems... ...but then I've drifted into another rant here...

    --

    AZspot
  61. Business inertia and expertise by blugeoned · · Score: 3, Insightful

    I deal with a number of areas within IBM as a customer of theirs. I see two things working against their moving platforms internally.

    First, I work in a Microsoft shop. IBM suplies a good deal of software to us (3270 emulator, Rational Robot, PC migration tools, etc.) and I expect IBM to support them and be experts in those areas. It would be difficult for them to provide the level of service we require while their people are trying to do their primary functions on a linux box. As an administrator, I have tried switching to a linux desktop to administer a Windows environment. With the help of Citrix, I was able to perform a great deal of my job function, but no where near all of it. I have no doubt that they are in the same boat.

    In a slightly related situation, I know a few of their subject experts who have taken years to get where they are. I am sure they would not like to see all of their hard work washed away and being returned to a novice status by having their support area replaced.

    Second, I see this as simple matter of time and money. Sure a mainframe support person could switch his desktop from Windows to Linux if all of his tools were available, but who has time for that? He has critical tickets to remediate. Something as trivial as switching desktops is probably not very high on his priority list. It does not matter that a high ranking offical stated that they would like to see him switch platforms. What manager wants to pay for the down-time it is going to take to make the cut-over and re-educate the user? As long as his job performance is based on other metrics, he is going to ignore the directive until it is convenient for him to follow it.

  62. Painful to use by exp(pi*sqrt(163)) · · Score: 2, Interesting
    I've used Linux at home for quite a while - since my first Yggdrasil disk with 0.99. In the early days it was really clunky, but I didn't mind because, hell, it was a real live Unix machine running in my own home. Over the years I used used Irix at work, then Windows, and now I actually have to use Linux. What a shock. So many things that were wrong with Linux simply haven't changed since years ago. What were once charming quirks of my geeky hacker's PC at home are now major annoyances all day long at work. Some simple examples of things that don't work well:
    1. The goddamn backspace key. It seems to be impossible to tweak it satisfactorily so that my .cshrc works across different distros and in every application.
    2. Copy and paste. I've no idea what's going on here. Different applications use completely independent cut/paste buffers. Simply copy-and-pasting from my web browser into a text window can be a headache requiring me to paste temporarily into an intermediate application.
    3. Shared libraries. I can run plenty of old Win 95 apps on a modern Windows XP box. Plenty of old Linux binaries will fail to run on a modern distribution. Downloading third party apps like RealPlayer is a real nightmare.
    4. Focus. Many applications pop up windows but they fail to get focus. Nothing is more annoying than doing a search in acrobat reader, say, and having to actually click on the search window to bring it into focus.
    The fact is - all of these problems are soluble. But I'm no longer that single young kid who thought it was cool to spend all night hacking away to fix the most trivial problems. I now just want these things to work. They do under Windows, they do under MacOSX. No doubt some smart young Linux zealot wil tell be how to solve the above problems. But that's completely missing the point.

    Just so it's not all negative: it's a pleasure to have a working command line again. CMD.EXE is so, so, broken.

    --
    Doesn't it make you feel good to know that our freedoms are protected by politicans, lawyers and journalists.