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Steam Users Steamed

KrunchTime writes "The Steam network seems to be having some problems tonight. This is not good new for fans of counter-strike, day of defeat and other half-life mods. Some people seem to be able to log on fine while others, like me :(, cannot connect at all. The steam forums were filling up with invective when I was last able to get on. The forums now seem to have imploded under the strain of complaints. The question that was being asked most is why there isn't more redundancy on the log-in side of steam. They say that if one of the master servers goes down that the accounts held there become unavailable immediately. The other big problem is that while the Steam network is down even the offline games are unplayable. There was no sign of responses from Valve staff or forum moderators."

29 of 881 comments (clear)

  1. FYI by Associate · · Score: 5, Informative
    Fresh from the Steampowered forums:
    If your Steamid starts with 0:0 you should be able to login with no problems. If your steamid starts with 0:1 then it won't work. 0:1 Auth servers are down.
    --
    Someone hates these cans.
  2. hrm by Anonymous Coward · · Score: 1, Informative

    I've just literally came out of CS this minute (on Linux, via Cedega) and it works great for me. I came off because of a different reason to do with Valve - fucking cheaters.

    HEADSHOT ME THROUGH 10 WALLS WILL YA?!

  3. Re:Online authentication unavailable for one night by PedanticSpellingTrol · · Score: 2, Informative

    That's different. This a direct result of copy protection bullshit. You can't even play single player mode without authenticating against their central server

  4. I hope they aren't based out of Atlanta, GA... by bergeron76 · · Score: 1, Informative

    If so, consider them frozen solid. This entire city has become a giant block of ice.

    Snow is manageable, but 36 hours of sleet/ice isn't. Everything in this town as been sealed in a 2 inch block of ice.

    In fact, ** CRACK **

    --
    Don't think that a small group of dedicated individuals can't change the world. It's the only thing that ever has.
  5. Just download the offline patch by jasonmicron · · Score: 2, Informative

    I bought the game and installed it. Yep, works great. Yet I hated that it took what seemed forever to connect to Steam just to play Half Life 2.

    Enter the offline patch. A hacked .exe of HL2 that will let you play without ever connecting to Steam.

    Sorry, but if I purchase a game for my personal machine and the game that I choose to play has no need for the Internet then that is the way it should be.

  6. Offline can still work by doofer · · Score: 5, Informative
    The other big problem is that while the Steam network is down even the offline games are unplayable.

    This is only half-true.
    Once Half-Life 2 is decrypted and fully running, it is possible to set it to be playable offline, hence not needing an internet connection to run it, and the original single player games can be played from their original applications, not through steam.
    1. Re:Offline can still work by Fweeky · · Score: 2, Informative

      If a squillion Slashdotters can't work that out, how do you expect anyone not even remotely technical and who just likes to play games to work it out? I don't see a "Make available offline" button or option anywhere, and I administrate servers and write code for a living!

      IMO the Steam client sucks. It quadrupled the size of my natd command line for all the ports it wants forwarding and the Friends network *still* barely works, it has no conception for storing its GB's of data on another drive, or for using another disk for its temp files, it takes ages to shut down so restarting it usually involves at least one "you can't run more than one copy" error, its anti-cheating stuff is seemingly non-existant, and it doesn't even tell you what any updates actually *do*, nor does it give me any recourse if a patch breaks something. Oh, and in the course of starting it, it stole my focus twice despite Windows being set to disallow that.

      *How* many years have they been developing this thing? How many millions of dollars have they made out of it? And they can't even have it load my system-specified browser when I have it load a website!? Gah!

  7. Re:Offline games require online reporting = BOGUS by TomHandy · · Score: 4, Informative

    Abuse was a crackdotcom game.... I don't think id had anything to do with it.

  8. Re:So the shit's finally hit the fan, has it? by Anonymous Coward · · Score: 1, Informative

    They don't guarantee 100% uptime. A lawsuit would lose.

    And you're stupid.

  9. Re:ofline games are fun by Canadian_Daemon · · Score: 4, Informative

    combustion? since when was boiling water a chemical reaction? But yah, other than the incredible lack of science, funny joke.

    --
    This sig is definitive. Reality is frequently inaccurate.
  10. Re:ofline games are fun by Jeff+DeMaagd · · Score: 1, Informative

    I always thought that steam power was the worst type of combustion....

    I didn't know steam was combustible.

    Seriously, while going offtopic, steam itself is used for power generation, be it coal or nuclear. Nuclear subs and carriers? They use steam as an intermediary. Carriers used steam to drive the catapults for aircraft take off. I hear that they are being replaced with some sort of electrical system, that electrical system is powered using steam heated by the nuclear power plant. I hope it works better as it seems to be more round-about way to do it.

  11. Re:You (don't) get what you (don't) pay for. by Anonymous Coward · · Score: 2, Informative

    Actually, if you bought the game in a retail store you do own a copy of the copyrighted work. What you don't own is the steam account that's required to play it online, which is goverened by the license agreement.

  12. Re:Online authentication unavailable for one night by swimmar132 · · Score: 2, Informative

    What the hell. Put Steam into Offline mode. You can play Half-Life 2 in single player mode then.

    I've played HL2 many times without a working internet connection.

  13. Re:Curse Steam by ashridah · · Score: 2, Informative

    Don't spin crap.

    "Then if you have to buy a new PC to handle the bloatware, you have to pay $10 to transfer your CD key"

    This isn't even REMOTELY true. all you need to do is remember your steam username and password, and reinstall the steam client. There is nothing. NOTHING! about a new pc that will force you to pay to release the cd key from the account.

    Whoever told you this is wrong, and clearly needs to reread the part about needing $10 to transfer cd keys to another account (which is what it sounds like you should be referring to, and is a perfectly good idea to protect people from assholes)

  14. Re:I warned you! by Lord+Kano · · Score: 3, Informative

    I've made plenty of LAN servers, simply press the "Create Server" button in the main menu of any game on Steam.

    If the Steam Auth servers are down, or you're not connected to a LAN with internet access you can't log in to steam to create a LAN server.

    When WON's auth servers went down, it didn't make any difference for LAN servers.

    LK

    --
    "Hi. This is my friend, Jack Shit, and you don't know him." - Lord Kano
  15. Re:Since When...? by Propagandhi · · Score: 3, Informative

    Steam is heavily bugged, easily overcome, and irritating.

    Heavily bugged: That's a bit of an overstatement. The friends list doesn't work, but that's pretty much the only bug I can think of off the top of my head. I'm sure someone will point me to some 3 page buglist somewhere, but I haven't noticed anything but the friend's list, so the other "bugs" seem pretty irrelevant to me.

    Easily overcome: What does this even mean? Steam is easy to hack? It's much harder than any previous system (WON, for instance)... I really don't understand what you're trying to say here.

    Irritating: This may be true, but you can always just stick it in offline mode and forget about it.

    As for why Valve continues to use it. Just look at the content updates of the last week or two for that answer. Official maps released, bugs fixed, SDK updated, community informed (through the new weekly updates), and users tracked. These are all things that Valve wants to do, and Steam does those things quite well.

    I have no idea how you're post was modded +4 insightful (especially with your second to last sentence being anything but on topic).

    Steam isn't perfect for all users, but it serves its purpose. If you don't like it go into offline mode and never come back, otherwise boycott Valve games...

  16. Re:You (don't) get what you (don't) pay for. by Dioxin+Dude · · Score: 5, Informative

    Try going Steamless

  17. Re:I haven't played this, but what I'm hearing is by malakai · · Score: 4, Informative

    Well, in fact, it does not _all_ go down. You can leave the Steam tray app running and it will remain 'logged in' for an underterminate amount of time (at-least several days I believe).

    I have been exiting and closing Steam completely when I finish for the night. Requiring me to re-authenticate each day when I want to play CS:S or HL2 again. This obviously has bit me in the butt.

    Regardless, authentication is so lightweight and featureless that as a software engineer I find the fact the service isn't working unimaginable. I know we've all (those who've played MMOG) have experiecned this in the past, but come on. Surely by now the fault tolerent designs of corporate banking/trading software has finally seeped into game server authentication. Multiple masters, distributed, clustered, geographically dispersed, big-ip'd or hell even round-robin with 1s TTLs. Anything to provide some redundancy.

    This smells more like a data glitch then a software/hardware glitch. I heard they were going to be doing some account maint to disable some accounts that were being sold on e-bay and passed around pirate IRC channels.

    I'd bet heavily that this is the result of a very poorly formulated UPDATE sql statement. And piss-poor backup/recovery strategy.

  18. Disable NIC by malakai · · Score: 4, Informative
    If you disable your NIC or un-plug your connection, off-line mode will kick in. But it won't help in this issue. Once you get the message: "Steam is having trouble connecting to the Steam servers." Then it's too late. Your offline login info is gone or invalidated:

    Steam - Error
    Unable to connect to the Steam network. 'Offline mode' is unavailable because there is no Steam login information stored on this computer.
    You will not be able to use steam until you can connect to the Steam network again. To check the status of the Steam network please visit http://steampowered.com/status


  19. Re:Since When...? by Kalan · · Score: 2, Informative

    Did you even realize you need to LOG IN before you can go to offline mode... siriously WTF is with that

  20. Re:Offline can still work-Righteous Steam. by Tackhead · · Score: 2, Informative
    > > "This is only half-true. Once Half-Life 2 is decrypted and fully running, it is possible to set it to be playable offline, hence not needing an internet connection to run it, and the original single player games can be played from their original applications, not through steam."
    >
    >SHHHHSH! People around here are just building up a full head of steam, and you're going to ruin it.

    Incorrect. Once HL2 is up and running, and in offline mode, it only remains in offline mode so long as the "ticket" is valid. The tickets have expiry dates and times.

    Sorry bud. Offline mode is still pay-to-play. You currently pay $0.00 and a few TCP/IP packets per subscription period, but you're still on the subscription model.

  21. Encrypted installer package by tepples · · Score: 2, Informative

    if you bought the game in a retail store you do own a copy of the copyrighted work.

    No, you own a copy of an encrypted datafile, which is worthless without the decryption key, which is available only under contract with Valve through Steam.

  22. Re:That's what you get! by shoptroll · · Score: 2, Informative

    Which you can also get around if you use something like All Seeing Eye... Provided the servers in question are hooking up with that server...

    The two UT2004 Master Servers are usually fairly reliable. I know the same can't be said for the U2XMP one (but I don't believe thats under Epic's control). UT2003 one is still up as well I think.

    --
    Insert Sig Here
  23. Re:Since When...? by SpecBear · · Score: 4, Informative

    Actually, you can't just forget about it in offline mode. I tried playing Half-Life 2 in offline mode since I'm paranoid and told ZoneAlarm to block it. After a few gaming sessions, the software kindly told me that it needed to connect to the Steam servers, and I wouldn't be able to play the game until it had a chance to update.

  24. Valve speaks about the issue with Steam by cobalt27x · · Score: 2, Informative
    It seems as though Valve is quite aware of the problem and is working on it as of the writing of this comment.

    General Forum: Yes, something is not right

    Paste of the link's contents in case the forum is too bogged down:

    Yes as is pretty clear from what you've read or from the fact you can't get Steam started, something isn't quite right at the moment. Some accounts are able to log in right now, and some aren't.

    Please be assured that if you are having problems, it is only temporary and your accounts have not been lost or damaged or otherwise compromised.

    I have received word that it's being worked on, and the Steam crew hope to have things back to normal for those with problems very soon.

    PS
    I turned off forum search to help with the load. We're being slashdotted right now plus obviously a lot of you are coming here to see what's up. We'll turn it back on soon.
  25. Re:Offline games require online reporting = BOGUS by phriedom · · Score: 4, Informative

    Many people have already pointed out that you only have to connect to Steam once to check authorization, and after that you can play single-player in offline mode all you want.

    What I'd like to add is an explanation for why Valve created Steam at all. It wasn't just to get more "control" and defeat hackers and pirates. Steam could allow Valve to do without a publisher, as they could do all their distribution through Steam and skip the boxes on the shelves entirely. Think of not being beholden to Sierra or EA. IMHO, Valve chickened out and released HL2 both through stores and through Steam (which maybe makes sense IF enough customers are only on dial-up) which meant that people who bought the box have to have the disc AND all the Steam stuff, and it feels like a big hassle to them. If Valve had only distributed through Steam, the authentication would be transparent and everyone would think they were part of this great new paradigm and they were sticking it to "the man" at the evil publishing house and the crappy retail outfits. People would say: "Isn't it great how I don't have to keep track of a CD and I can go re-download all the old games I paid for 5 years ago to as many computers as I want to without any hassle. And they give me free content later as it becomes available without paying for an expansion pack."

    --
    Don't moderate flamebait as Troll. Know the difference or you will be Meta-moderated.
  26. Re:OMFG!! by Aaden42 · · Score: 2, Informative

    [...] imagine buying a DVD and [...] not being able to [watch it] because first it needs to connect to a authentification server [...]

    What? Did someone say Divx? (No, not the hack of an MPEG4 codec...)

    I'm seriously hoping Steam meets the same end as the original Divx in short order. I'd really like to play HalfLife 2, but my money's staying firmly in my pocket as a direct result of the Steam BS. I only paid $10 for HalfLife 1 (a year after it came out), so I'm in no hurry. With any luck someone'll get a clue and kill off Steam before then...

  27. Re:OMFG!! by Da+VinMan · · Score: 2, Informative

    Actually, Gabe has apologized about the September 2003 fiasco. AFAIK, he originally put that date together in good faith with the information he had at the time. As things slipped more and more in the project, he just didn't want to face it. So, he ostrich'ed. According to what I've read, it's one of his big regrets and he has acknowledged that it was stupid.

    No, I don't know the guy, but that's what I know about the situation.

    I will agree that the gaming industry is weird. But it's not any weirder that any other entertainment industry. Eccentricity is bound to run rampant in an industry where entertainment is the key deliverable. Creativity has to be given a safe zone in which to flourish; which only occurs through failure and learning from mistakes.

    As far as DRM in general goes, I agree with that too. People in general won't put up with security related inconveniences where their entertainment is concerned. What's scary though is that we'll probably all just throw all of our rights away the very moment that DRM and other security initiatives becomes effectively transparent. Now THAT I care about.

    --
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  28. When did it become the #1 fasting selling game? by MMaestro · · Score: 2, Informative
    They've sold 1.7 million units so far,

    Um, Halo 2 sold over 1.4 million units since launch, on the larger audience console market, and with advertisement that rivaled movies. Where the HELL did you pull 1.7 million units for Half-Life 2 from? Final Fantasy 7 sold like over 4 million units TO DATE, and you're telling me a PC game is halfway to outdoing the most fan acclaimed RPG? Yeah, RIGHT.