Slashdot Mirror


Microsoft to Disable Online Windows Activation

CasterPod writes "As of February 28, Windows users who purchased their PC will no longer be able to reinstall without calling Microsoft and answering a series of questions. The move is part of an anti-piracy effort to close 'a loophole that enabled unscrupulous resellers to use Windows XP product keys that were stolen from large OEMs.' Specifically, Certificate of Authenticity (COA) labels on PCs are often unused because OEMs preinstall Windows and bypass product activation. The product keys can therefore be stolen and reused. First WGA, and now this."

24 of 1,067 comments (clear)

  1. Good Move Microsoft!!!! by farrellj · · Score: 5, Funny

    Now you will be forcing more people to move over to Linux and Mac computers!!!

    THANK YOU THANK YOU THANK YOU!

    ttyl
    Farrell

    --
    CAN-CON 2019 - Ottawa's only book oriented Science Fiction Convention! October 18-20, Sheraton Hotel, Ottawa, Canada h
    1. Re:Good Move Microsoft!!!! by zero_offset · · Score: 5, Insightful

      Buy linux, and don't have to call anyone who will make you answer stupid pointless questions.

      Instead, it'll be the users asking the stupid questions.

      "I bought your Linux at Barnes & Noble. Why doesn't it work?"

      "Last week I called and you told me how to install your Linux. Why doesn't my Word Perfect CD work any more?"

      "The other day you made me install something called StarOffice. I think that messed up my son's Doom 3 CD. It used to work before we installed your Linux."

      That'll be fantastic.

      --

      Slashdot quality declines as the number of hot grits posts decreases. - Provolt's Law, Apr-09-2005

    2. Re:Good Move Microsoft!!!! by rahlquist · · Score: 5, Interesting

      I recently had to call MS to activate Office 2003 (too many installs). It took me nearly 25 minutes to get through to the nice (english is my second language) woman I spoke with. While she was quite helpful and only asked once (why so many installs) I still felt like I had been dragged down town and put under birght lights to be interrogated. This will be a wonderful experience for everyone, why, once we all know what criminals feel like, then none of us will be tempted will we?

      --
      Sick of stupidity? http://www.patentlystupid.com
    3. Re:Good Move Microsoft!!!! by TripMaster+Monkey · · Score: 5, Insightful

      If I'm going to be punished, I may as well commit the crime.

      --
      ____

      ~ |rip/\/\aster /\/\onkey

    4. Re:Good Move Microsoft!!!! by Anonymous Coward · · Score: 5, Funny
      The only reason left to use windows is gaming.


      Cool. I can hardly wait to get to the office today.

    5. Re:Good Move Microsoft!!!! by danheskett · · Score: 5, Informative

      What the catcher is, you calling them to activate is technically a support call.
      Not, that is blantantly untrue.

      Product Activation is it's own group at Microsoft, seperately administered and staffed from all other units, including technical support. The call centers of PA are completely seperate from all other functions.

      There is never, and has never been a charge associated with activation.

      Additionally, Microsoft does not charge per minute technical support rates, and as far as I can tell, never has.

      For desktop products, like Windows XP and Office for example, the fee is $0, $25, $245. Most are free, additional support - like programming a macro or something of that nature, costs $25. Dealing with server-technologies, company wide networking, or other business technologies generally cost $245. These fees are per incident, regardless of how long it takes or how many people you have to talk to. I worked with an MS support person once for 4 days, 9-5 pm, 8 hrs a day, to solve a critical problem with networking. Fee? $245.

      I suggest you learn a little bit more about MS and thier support services before you go spouting off about what you remember.

      Here are some links:
      http://support.microsoft.com/oas/default.aspx?ln=e n-us&x=12&y=15&c1=509&prid=3518&gprid=185522

    6. Re:Good Move Microsoft!!!! by JanneM · · Score: 5, Insightful

      People aren't stupid. Let me say that again: people are not stupid, they are not dumb, they are not morons (with a few exceptions - and they are _few_). What they are, by and large, is interested in other things than computing - like, for instance, the work or play they want to accomplish with their computers, rather than the machines themselves.

      People are perfectly able to understand the difference between Windows, OSX and Linux - they just don't particularily care. And in that situation, yes, put up enough roadblocks to Windows use and people will gradually switch, just like US people abandoned domestic cars for Japanese ones when they became compelling enough. Not everybody switched, and not all at once (since everybody has a different tipping point), but certainly enough to change the commercial landscape.

      --
      Trust the Computer. The Computer is your friend.
  2. Great. Just what I want to do. by Powertrip · · Score: 5, Insightful

    Right when I am peeved that I had to re-install, I have to get back on the phone with M$. Enough is enough - has their 'activation' programs really impacted priacy at all? Has it done anything beyond bother paying users?

    1. Re:Great. Just what I want to do. by Total_Wimp · · Score: 5, Insightful

      Right when I am peeved that I had to re-install, I have to get back on the phone with M$.

      Don't worry, it shouldn't affect you. According to the Juniper research guy in the article you don't really need to reinstall your computer after all.

      "Seeing as how the typical OEM would normally preactivate Windows XP, most legitimate users shouldn't have much need to go through the activation process,"

      See, it's all better. When you buy your computer, that's the OS you get to use for the entire life of the computer and certainly no one at Microsoft tech support or anywhere else would ever ask you to reinstall. Have a nice day.

      TW

    2. Re:Great. Just what I want to do. by tehshen · · Score: 5, Interesting

      I know you were being sarcastic, but what about impossible-to-clean spyware? If stuff like this gets widespread some users won't have a choice, and Microsoft doesn't look set on making the install process any easier.

      --
      Guy asked me for a quarter for a cup of coffee. So I bit him.
  3. Stupid by afidel · · Score: 5, Informative

    Just means you will have to use a corp key which does not require activation. I know as a support tech I would never sit through a freaking queue every time I had to reactivate windows.

    --
    There are 4 boxes to use in the defense of liberty: soap, ballot, jury, ammo. Use in that order. Starting now.
    1. Re:Stupid by DarkBlackFox · · Score: 5, Insightful

      It's not so much the phone queue thats a problem. I've had to phone-activate Windows a number of times on customers machines where for one reason or another, Windows demanded activation before logging on. Trouble was, it wouldn't install the network card driver before it logged in, so there was no way for it to get online. But I digress...

      The big pain in the ass in activating over the phone is reading the installation ID. It's not an actual person you talk to- you read the number aloud (as opposed to touch tone) to a computer. You have to speak slow and deliberately for it to understand the numbers correctly, and ultimately it will read a confirmation code back to you. The whole process takes about 5-7 minutes, depending on whether the computer understood you correctly the first time. That's the part that pisses me off about this. Whenever we have to reinstall Windows at my shop, it was easy enough to plug in to our router and activate in 2 seconds (all with legitimate keys mind you). If this holds true, it will piss off many many computer shops around the world. Two seconds vs. five minutes is a pretty big deal.

  4. it will be bypassed... by selderrr · · Score: 5, Insightful

    right now, it was easier to spread corporate (or educational) keys. Many of these don't require activation at all. Once MS disables this, crackers will resort to patching the activation code. .. It's just a matter of time, like the XBox was cracked eventually.

    On the other hand : this will just make the difference between Windows and OSX/linux even more apparent. Every user-restricting move of microsoft is, in the long run, a shot in its own foot

    1. Re:it will be bypassed... by William_Lee · · Score: 5, Insightful

      "Once MS disables this, crackers will resort to patching the activation code. .. It's just a matter of time, like the XBox was cracked eventually."

      Actually, the activation code has been stripped out of Windows XP in the pirate community since before day 1 of its official release.

      Almost any type of copy protection, activation or otherwise is rapidly stripped out of software by cracking groups and released into the pirate community.

      This announcement is a non issue for actual pirates of XP. It has zero impact to them. It impacts the PAYING user the most by making a procedure they shouldn't have to deal with in the first place an even bigger pain in the ass.

      These types of measures always punish the paying customer and leave the pirates shaking their heads in disbelief over M$ not getting it.

  5. Hope they're up late by CypherXero · · Score: 5, Funny

    Because the last few times I've reinstalled Windows, it's been around 12am.

  6. Microsoft NEEDS Piracy by RT+Alec · · Score: 5, Insightful

    Microsoft depends on the ubiquity of Windows (and Office, Outlook, et al). When everybody is using Microsoft products, everybody needs Microsoft. Their proprietary formats are a de facto standard (except Massachusetts), so if you want to do business with people who use Windows (et al), you have little choice but to also use windows.

    As their piracy initiative starts to pick up steam, this will only enhance the "value" of free (or at least lesser cost) alternatives. I predict a large swell of Linux usage-- on the desktop, in these emerging markets, or other areas where the hight cost of Windows (et al) simply locks people out. With that will come a groudswell of support for open formats.

    Consider what you need if you are going to do business with the government of Hamburg. You will need to provide and exchange documents and other material in a format they can read (it won't simply be Word and PowerPoint). Now the same thing will happen in these emerging markets, creating more of an interest in these alternative formats, and thus alternative applications (e.g. OpenOffice).

    More choices are good for everybody. Use the application of your choice, on the platform of your choice, and produce documents and other material in a format anyone else can read. Right now, I have any number of such choices to produce graphics for a web page (jpg, png, even gif). The formats for Flash and Acrobat have been opened up, and happily they are becoming more standard. But the U.S. Government still requires all RFP submissions in Word.

    More choices, however, is bad for Microsoft. They don't want open formats and lots of choices, they want (and need) everone using and exchanging MS Word documents. They want (and need) everybody using Outlook and Internet Explorer, and of course, they want (and ultimately need) everybody using Windows.

  7. Thanks A Lot by wynand1004 · · Score: 5, Interesting

    Thanks guys, thanks a lot

    As if installing windows isn't enough of a headache. I had to reinstall windows in Japan, and let me tell ya, my Japanese isn't what it should be.

    On a side note, I envy the Mac people here in that they can seamlessly switch between English and Japanese versions of their OS just by setting a preference.

    In windows land, it's purchase both or suffer. Now more activation heedaches.

    Thanks guys, thanks a lot.

    --
    An invasion of armies can be resisted, but not an idea whose time has come. - Victor Hugo
  8. Aw man.. by imrec · · Score: 5, Funny

    Calling in every time I changed a bit of hardware is the only chance I get to talk to a woman...

    oh.. ONLINE activation only... *WHEW*

    --
    Note: This sig contains nine S's, nine I's and five O's which... means absolutely nothing.
  9. Copy Protection SOP by bigtallmofo · · Score: 5, Insightful

    Step 1: Company implements some sort of copy protection.
    Step 2: Legitimate users are hampered by the copy protection while illegitimate users breeze by it through various means.
    Step 3: Company either ultimately removes copy protection with a black mark on its reputation or people just stop buying its products.

    I know of no historical case that deviates from this for a major software release. Of course, you have various vertical applications that use dongles and other such things, but anything that is mass-distributed (like Lotus Notes or Turbo Tax) that has used copy protection either removed said copy protection or stopped selling their product.

    --
    I'm a big tall mofo.
  10. call center by chocochip · · Score: 5, Interesting

    Due to a bad Adaptec PCI card (SATA interface to my hard drives) which was corrupting the hard drives, I've had to reinstall XP Pro on my primary worksation a lot lately. I took 3 re-installs to track down the problem. Each time, when I tried online activation, it would say the number of installs for the license key had been exceeded and I needed to call. So I call in, give them a very long string of numbers, they ask "why you are installing, how many computers has it been installed on, etc." Needless to say, this is pi**ing me off! I'll do everything possible to avoid Microsoft in the future! I've already purchased an Apple Powerbook.

  11. Re:Microsoft to Disable Online Windows Activation by Skye16 · · Score: 5, Insightful

    I think the fanboys can be silly at times too, but lets be honest, "ever" is a very, very, very long time. Free or not, who knows? Maybe someone can come out with something better 3 years down the line. Fast, flexible, easy to use, relatively bug free - think Firefox, but an OS this time.

    Then again, until I can play _all_ of my games (at least the relatively current ones) on it, I'm not switching. Although I do use Gentoo on my non-gaming systems.

  12. RTFA! by tliet · · Score: 5, Informative

    They won't disable key activation, just for keys that are assigned to the top 20 OEM clients of Microsoft.

    They are however planning to get rid of online activation alltogether.

    Hmm, I hope India has enough people to man those call centers.

  13. Re:Oh good lord by jalefkowit · · Score: 5, Insightful
    When I had to call them the one time my system had determined I changed hardware too much, it took about 1 minute for them to give me the hash I needed. I don't consider that bad at all.

    I don't care if it takes .0001 picoseconds and happens automagically in response to my brainwaves.

    It's not an issue of convenience. It's an issue of principle.

    I swap hardware in and out of my PC all the time. More importantly, I reserve the right to swap hardware in and out of my PC whenever I damn well please.

    Windows Product Activation limits this right by labeling me an Evil Pirate if I modify my system too much, or in the "wrong" way, and forcing me to grovel to Microsoft for permission to use my own computer again.

    This is unacceptable no matter how "convenient" they make the groveling process. I simply do not accept the premise that they have the right to lock me out of my PC based on how I modify the hardware. I don't want my computer playing cop.

    It's for this reason that I've kept my Windows box at home on Windows 2000, which has no such onerous "gotchas". When Windows 2000 becomes an untenable platform (which by all appearances will be Real Soon Now), it would be nice if there was a version of Windows that was compatible with my principles. If not, I'll wipe the disk and run Fedora full time, or buy a Mac.

    If it comes to that, it'll be a shame; there are a lot of nice things about the Windows environment for the home user, and I'll miss being able to play the latest games. But there are some things that are simply not negotiable, and "I own my system" is one of them.

  14. The life of a MS Activation Specialist. by MadcatX · · Score: 5, Insightful

    I used to be a MS Windows Activation Specialist (a.k.a. the person you hate to call all the time if you format often) for a year in a call center in my hometown of Saint John, Canada. People who wanted to re-activate their Windows would have to answer my questions first. So I have first-hand experience of how much people hate having to call. To be fair, we did get calls from people who, after we checked their Product ID, knew they were using a burnt copy. From this, you would surmise that this system is helping to fight against piracy, right? WRONG! As long as you answered the questions correctly (which mostly consists of why they need to reactivate), their's no problem. Thus you could call in, give a cheap excuse (The most used one being the "had to format", and even if this key's been used a hundred times, we had to activate again.) The one thing I hated to have to tell people, and it happened often, was that they could only install a retail copy of windows onto one computer and one laptop (This policy might have changed, not too sure). I found this to be a silly rule, which often infuriated the user on the other end of the line. And if you have an OEM version on one computer but own two, sorry, your out of luck, you need to buy a retail ver. of windows for that second computer. From my experience, it is my belief that the combination of both the Windows OS EULA and the activation process most likely caused more people to get pirated versions (I've had many people tell me they were going to this over the phone.)

    --
    - "I reject your reality and substitute it with my own", Adam Savage