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Indian Call Center Employees Hack US Bank Accounts
The Ascended One writes "Call center employees working for an Indian software company, MSource, supposedly used confidential client information to transfer client funds to themselves. The alleged perpetrators used the personal information of four NY-based clients to transfer ~$350,000 (Rs. 1.5 crores) in their names, a large sum in Indian currency. They were caught after the victims alerted the bank officials in the US, who then traced the crime to the Indian city of Pune. While the name of the bank has not been revealed, the article indicates that the bank in question is Citibank."
first they stole your crappy job and now they're after your savings... serves people right for trusting companies that outsource to handle sensitive info... just wait 'til some companies start denying responsibility and blaming customers for problems...
Get your torrents...
Really, what if a few thousand credit card and bank account numbers got into the hands of suspected terrorists? If they made a one time shot at getting items to fence or cash withdraws (wire transfers) and split, they suddenly have resources that was taken right from the American people.
It's interesting how the buzzwords of today's jingoistic propaganda permeates into our everyday speech. I completely agree with your concerns, but:
1) Let's not get into unnecessary scaremongering by using the T-word (terrorist). These people are thieves (oops, that starts with "T" also, hmm), which by no means am I saying they're not malicious.
2) When the cliched phrase "the American people" is used, it is usually in the context of the collective, the nation. Here we have theft that affects individuals rather than American society as a whole.
I called Capital One the other day (using the toll free number on the back of my credit card) and after repeating my name three times I asked the gentleman on the other end of the phone where he was located. He said "India" and I said "Thank You" and hung up. I then went to their webpage and looked up a different number there and called it. This time I got an American call center. Whether that is random or not, I don't know. I do know that I do not want someone in India having access to my personal information under any circumstances. Unless you personally come under direct jurisdiction of the laws of the United States of America I do not want you having access to my credit or my medical history. Now, that said, I don't think the fellow I talked with in India is going to steal my credit info but he's a hell of a lot more likely to do it and get away with it than someone in located in the United States.