Slashdot Mirror
Indian Call Center Employees Hack US Bank Accounts
The Ascended One writes "Call center employees working for an Indian software company, MSource, supposedly used confidential client information to transfer client funds to themselves. The alleged perpetrators used the personal information of four NY-based clients to transfer ~$350,000 (Rs. 1.5 crores) in their names, a large sum in Indian currency. They were caught after the victims alerted the bank officials in the US, who then traced the crime to the Indian city of Pune. While the name of the bank has not been revealed, the article indicates that the bank in question is Citibank."
We are sorry to inform you, but your account information has fallen into the hands of employees at an Indian Call center we do work with. Unfortunately, your account may be compromised.
To protect your account, please log into our panel using the link below to change your username and password:
http://www.citibank.com/
Thank you for choosing Citi.
/^[A-Z0-9._%+-]+@[A-Z0-9.-]+\.[A-Z]{2,4}$/i
If the TPS reports had of had the correct coversheet on them, none of this would have happened!
What is it with Indians counting numbers? Even when typing large amounts in numericals, they seem to put commas in unusual places. Could someone explain the system, please?
... outsourcing to new heights !
A slashdotting - you get the stick first and then the carrot !
</idiot mode>
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I really should update my account details in Citibank, as per the email that I got awhile ago.
They said my monies will be stoeled if I don't
If construction was anything like programming, an incorrectly fitted lock would bring down the entire building...
May I suggest you lay off the Big Macs and Whoppers for a while then?
Oolite: Elite-like game. For Mac, Linux and Windows
Parent got the link to Citibank wrong! Here is the correct link:
http://www.citibank.com/
(Just kidding. Don't click that link. It's a joke.)
'Ivan Samuel Thomas' doesn't sound like an Indian name... but that could just be my racist background showing (?).
deus does not exist but if he does
I'm not to bothered what the US does, in Europe that information is publicly available pretty easily, however its obvious that the law is being broken here - the number of times ive been called up 'randomly' by an indian telemarketer asking if i want to upgrade my phone is insane, they don't seem to understand the fact that im amish and we don't even have a cell tower or land-line for 100 miles! Its unlikely congress will pass a law that requires 100's of companies to spend millions vetting out-sourced workers or giving customers the right to see their own personal information on record and where its being sent.
This comment does not represent the views or opinions of the user.
Anyone else see the irony with the citibank advertisement smacked right in the middle of the story? Even if the story doesn't identify them, bad publicity is still publicity.
Truth is realized, not told...
True, since the crime had to have happened in India, it narrows the list of possible suspects down to only a billion people.
blakespot
-- Heisenberg may have slept here.
iPod Hacks.com
Its not called stealing - its providing an insecure off-site backup :-)
With this event, something much more serious has taken place. We have begun to outsource criminal activity. Oh the horror. What about the children of the criminals in the US? Where will they get their crack money?
This is very serious. We need to act now to prevent tossing away the lives of those in the US who have worked sometimes for their entire lives committing crime. While it might be possible for an engineer or call center employee to be retrained for a new job, we have lots of experience that says we are not very good at retraining out crimininals. After all, there are only so many CEO positions available in the US.
--- Liberty in our Lifetime
Ummm...i think when he says piracy, in this instance he actually means the hook-handed-parrot-carring-wooden-leg-having-one-e yed ARRRRGGHHH kind...
hoist the Jolly Rodger!
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This is MY galaxy...go find your OWN!
I have an Indian guy in my office, and I got him to make a list of several very offensive curses in his native language. If I suspect I'm on the line with someone in India that is faking a name and accent, I play along for a bit and then say something on the list (I have no idea what they mean). A lot of times the American accent breaks down and I hear some yelling but it appears to be an effective litmus test. An American on the line just says "huh? cell phone going out?"
Now they're outsourcing our crimes!
Comment removed based on user account deletion
Having recently returned from India, one of the biggest things I found was that almost everyone was trying to find a way to part you with your money...Of course, there were countless people who are willing to tell you anything, including flat-out lies, to take your money.
You sure that was India, and not Washington DC?
They got it from ***** in ******. Duh!
Did anyone notice the mastermind's name was Ivan Samuel Thomas? I don't know any Indian guys named Ivan, Samuel, or Thomas. What's up with that? Are we exporting our criminals too?