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Comcast Sued For Giving Customer Info to RIAA

maczealot writes "The first legal missile has been fired at ISP collaboration. Comcast, the top U.S. cable TV network operator, is being sued by a Seattle-area woman for disclosing her name and contact information, court records showed Thursday." From the article: "...no court authorized Comcast to release names and addresses of its customers, or notified his client that her information had been given to an outside party..."

16 of 527 comments (clear)

  1. Re:Poor Comcast by Anonymous Coward · · Score: 5, Funny

    I wonder if I can patent this as a business methodology?

    Sure you can, but then you'll get sued by the RIAA because they hold prior art... : p

  2. Thank god for america... by racecarj · · Score: 5, Funny

    Where one lawsuit can easily cancel out another.

  3. Comcast knows its customers? by standards · · Score: 4, Funny

    Comcast, the top U.S. cable TV network operator, is being sued by a Seattle-area woman for disclosing her name and contact information, court records showed Thursday.

    That's funny... given Comcast's poor reliability this week, I find it shocking that she'd be able to upload or download anything.

  4. Re:I'm guessing... by ZenShadow · · Score: 2, Funny

    Tell that to SCO. :-)

    --
    -- sigs cause cancer.
  5. It's been said before, but... by Valiss · · Score: 4, Funny

    "I don't get it. We sue the fuck out of our customers and they STILL won't buy our products."

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    -Valiss
  6. Re:Ok everyone, two things and quick! by Loether · · Score: 3, Funny

    I agree! Come on people let's help her out! I'm willing to forward the money I recieve on to her. Make all checks payable to cash or just email me the amount you would like to donate and your credit card numbers.

    --
    TODO create witty sig.
  7. Re:Poor Comcast by sqlrob · · Score: 5, Funny

    - Alive

  8. Re:Poor Comcast (Bamboozled!) by Andr0s · · Score: 2, Funny

    Wootness!

    This pretty much clears the story... all I could say is, 'BAMBOOZLED!!'

    On a completely off-note, I'm growing increasingly curious about a certain thing...

    Does RIAA even bother with trying to find 'media pirates' anymore? Or do they just offer ISPs a headhunter commission? Is it a fixed fee, or a percentage of lawsuit fines? I have some 'friends' I could report!

    --
    '...computers in the future may have only 1000 vacuum tubes and perhaps weigh 1.5 tons...' Popular Mechanics, 03/49'
  9. Re:I'm guessing... by geminidomino · · Score: 2, Funny

    This is slashdot.

    So, "yes"

  10. Re:Nice to have this on file: by Anonymous Coward · · Score: 5, Funny

    chat id : ce51a231-b623-4d9f-b571-edc082b8f760
    Problem : Billing/General Inquiry

    David > Thank you for contacting Comcast High Speed Internet Support. My name is Dave. How may I assist you with your billing issue today?

    robert > Hi, I'm worried about what you might do with my billing information

    robert > I was made aware you turned over records for Dawnell Leadbetter of Seattle, WA without her prior consent or notification to the RIAA

    robert > I would like to know if your company is willing to turn over my information to anyone who asks you to.

    robert > Hello?

    David > No, we cannot give out account specific information unless they can verify the information that we require.

    robert > Which information is that?

    David > For security purposes I will need the following before I can provide any account specific information. This information includes the last 4 digits of the Primary Account owner's Social Security number/Security Code (If applicable), the full 16 Digit Account number or the exact amount of the most recent payment on the account.

    David > That is the information that we request.

    robert > OK, you will not divuldge my information unless they can provide proof they are me? Is that the gist of your statement?

    David > No, that wouldn't be a gist, that would be an accurate statement.

    robert > good enough... thank you

    David > Customer has closed chat and left the room

    David > Is there anything else that I can assist you with?

    David > Thank you for choosing Comcast as you Internet Service Provider. If you have any more questions feel free to email us or you can chat again with one of our Online Customer Support Specialists 24 hour a day, 7 days a week at http://www.comcastsupport.com/sdcuser/asp/default. asp. Have a great evening.

    David > Analyst has closed chat and left the room

  11. Re:I think I have a new business model by Feztaa · · Score: 2, Funny

    preferably one with under-18 children

    *whew*! As a father of 19 children, it's good to know that you won't be coming after me.

    (I challenge you to find a household fitting step #2 that can prove they haven't downloaded anything copyrighted, ever)

    You're right, the moment that 18th child is born, all downloading ceases.

  12. Re:Poor Comcast by shawb · · Score: 2, Funny

    Since when has prior art stopped the patent office from granting a patent?

    --
    I'll never make that mistake again, reading the experts' opinions. - Feynman
  13. Comcasts Terms of Servitude by ShagratTheTitleless · · Score: 1, Funny
    It seems it would be simpler for comcast to list the things you CAN DO with their service, like this:

    Comcast acceptable use policy.

    Section i) You may visit espn.com

    End of terms.

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    Sometimes at night I imagine the darkness is filled with horrible things with too many teeth, like Julia Roberts.
  14. Re:Nice to have this on file: by Anonymous Coward · · Score: 2, Funny

    Wow, Dave didn't at all have an Indian accent. I'm actually quite suprised!

  15. Re:Seattle area people really care about privacy by wronski · · Score: 2, Funny
    Ok, dont get a political flameware started. Quite frankly im pissed off with everything became a redstate bluestate thing. we're ALL americans, no matter what state we're from, and no matter our political affiliation. And where are the libertarian states?
    No, we are not all american. Some of us are, like, from the rest of the world...
  16. Re:Poor Comcast by HAKdragon · · Score: 3, Funny

    Hmm. I am not a Comcast customer...

    I know you're not a Comcast customer because you're online instead of suffering with their randomm DNS outages /rant of a fustrated Comcast customer.

    --
    "Our opponent is an alien starship packed with atomic bombs. We have a protractor."