Google Sues Click Inflators
Rollie Hawk writes "As is the case with any pay-per-click (PPC) advertising service, Google AdSense is vulnerable to click inflation, where the per-click values of ads go down thanks to excessive clicking. What is different this time is that it is not greedy webmasters clicking ads on their own site but rather the advertisers themselves. In a lawsuit filed last year, Google alleges that Auctions Expert used hired hands and automation to generate high numbers of ad clicks that resulted in $50,000 in revenues. This was done with two goals in mind: forcing wasted advertising expenses on competitors and inflating their own click values, lowering advertising costs. Industry insiders claim that Google AdSense and other PPC advertising providers are undermanned and therefore don't catch many of the estimated 20% fraudulent clicks. It certainly seems that some heuristic software could help reign-in some of these activities, yet Google seems to do a large amount of this work by hand. Often criticized for its policies of non-disclosure for many of its online services, Google claims the secrecy is justified in the case of not giving advertisers details on fraudulent clicking. They say the last thing they want to do is provide a 'road map' to would-be frauders."
How hard is it to track purchases that are due to a particular click? That would solve the problem in a hurry. Wouldn't work for more "image" type advertising, but it would be an interesting challenge for a purchasing framework.
Transcend Humanity. Please.
They say the last thing they want to do is provide a "road map" to would-be hackers.
-Rick
From the article:
<sarcasm>
Security through obscurity...always a sound threat-management strategy.
</sarcasm>
Seriously, what exactly does Google hope to accomplish by trying to keep a lid on this? News flash, Google: the 'road map' is already out there, and being used to the tune of approximately 20% of all clicks on ads (stat from TFA). The secret is out...no one can gain by covering up the problem...no one, that is, but the people perpetrating the click fraud.
Google better do an about-face on this issue, and fast, before it winds up biting them on the ass even more than it has already.
____
~ |rip/\/\aster /\/\onkey
During the early days of the "Pay 2 Surf" fad, some friends of mine in college devised some of the original scams (including bots that have led Yahoo and others to include image verification to determine if a real person is making an account). They were monumentally succesful, one claimed he paid for nearly a whole year's worth of tuition from scamming these guys.
None of them ever had the slightest bit of legal woes as a result of it, and none of them even got complaints from the companies. As far as the companies organizing Pay 2 Surf programs were concerned the more the merrier as it meant more ad revenue for them.
I wonder why Google has decided, against their own interests, to go after fraudsters like this.
Google got to the top of the game by providing an excellent service efficiently. But like anything else, people have no problems ruining it to make a little more money.
I never vote for anyone. I always vote against.
-- W.C. Fields
Google sets up a way of doing advertising business with them. You sign a contract that most likely links your rate with your clicks, provided they aren't fraudulent. Now somebody got caught and they're gonna get sued. What's the problem? Its not like its a right to have an advertisement on their site. Google can tell you to shove it if they want. Reading the summary makes me think the issue is that Google isn't disclosing how they caught this advertiser because its done by hand. Again, why should Google disclose more than necessary to prove to the court in their case? I'm not seeing the issue.
This sounds like a good outsourcing candidate. I would hate to click all day but I imainge someone overseas wouldn't mind making a buck doing it and best yet I bet that it wouldn't be illegal there nor even any recourse that a company could seek.
Google ads don't annoy me. Fraud hurts their business model, and as a result may cause them to go away.
At which point we'll be left with pop-overs, pop-unders, flash and every other annoying thing marketing slime can come up with.
Click Fraud hurts my web browsing experience.
"Live Free or Die." Don't like it? Then keep out of the USA
Can you imagine having the job of clicking on your companies' ads all day?
"Yes, I am up to 100 clicks a minute, time for a bonus!"
The slashdot blurb gives the impression that Auctions Expert was clicking on other ads to drive up competitors advertising costs. But while that is mentioned in the article by another guy, what Auctions Experts was doing was standard "put google ads on our page, and keep clicking the links so we get paid"
From the article:
Auctions Expert allegedly recruited as many as 50 people to click on online advertising, generating about $50,000 in ad revenue. The self-clicking was "worthless to advertisers, but generated significant and unjust revenue for defendants," the Google lawsuit said. Auctions Expert, Google claims, appeared to be created solely to profit from manipulating the Internet ad process
I have blog like everyone else
Hello YourName,
We've noticed that you're displaying AdWords ads on a site
(YourSiteURL) that violates our program policies.
Our program specialists regularly review AdSense websites for various
criteria, including, but not limited to, site content, clear navigation,
and the site's potential value to the AdSense program and the user
experience.
We've found that many of the ads that would appear on your site would not
be relevant to your site's content. Because these ads wouldn't provide a
valuable experience for your site's users or our advertisers, we believe
AdSense isn't currently appropriate for the website listed above. As a
result, we've disabled this URL.
Google has certain policies in place that we believe will help ensure the
effectiveness of AdWords ads for our publishers as well as our
advertisers. We believe strongly in freedom of expression and therefore
offer broad access to content across the web without censoring results. At
the same time, we reserve the right to exercise editorial discretion when
it comes to the ads we display in our AdWords program and the sites on
which we choose to display them in our AdSense program, as noted in our
respective terms and conditions.
Please feel to reply to this email with any questions. If you manage or
own another site on which you'd like to display AdWords ads, you may reply
to this email and include the URL in the message. We'll be happy to review
this site and consider it for Google AdSense. If the new site complies
with our program policies, we'll approve your application and allow you to
serve ads on that specific site.
Thank you for your understanding.
Sincerely,
The Google Team
fuvoo: watch something
"In a lawsuit filed last year, Google alleges that Auctions Expert used hired hands and automation to generate high numbers of ad clicks that resulted in $50,000 in revenues."
A real con artist would use 1000 monkeys with 1000 typewriters instead of hiring people (professional ad clickers?). More effective that way.
Its the "pay-per-click" method which is broken,
because its too simplistic. The advertisers and
search engines need to come up with better
technology to make sure that payment only follows
purchases.
Clicking your mouse on a search engine results
page, as many times as you want, should be
considered a First Amendment protected form of
Freedom of Expression. Clicking your mouse on your
stock broker's BUY button, for instance, is
obviously quite different, because you and the
broker have a contract where your clicks are
treated as orders.
But there is no contract between the users of a
search engine and the search engine's advertisers.
If companies want to transfer money between
themselves based on those clicks, they had better
think long and hard about the conditions where
that actually makes sense.
Report on Last Decade of Online Advertising?
'Go for the eyes, Boo, go for the eyes, aaarrrrrrrr!' -- Minsc
Another problem I've noticed is that some people post webpages that contain nothing more than a few keywords that somehow get highly ranked in Google searches. These low value webpages must be making money because I've seen more than a few of them. I'll check someday to see if Adsense has a place to report abuse like that.
There have been so many examples now of AdSense abuse, it seems that the ROI of AdSense ads is getting lower by the minute. As a webmaster who has tried AdSense, both from a generating money by putting it on my site and a paying to advertise on it point of view, neither gets you many results. Even on extremely popular sites you don't make more then a couple hundred advertising for them, while traditional banner ads brought my site in thousands. And from an advertiser point of view, you are much better off getting someone to "Google bomb" your site and get permanent good placement rather then 50% random people clicking your ad to make money off their blog and 50% "real" people.
The expense of detecting and suing over click-fraud could be greatly reduced by adding terms such as this to the ad contract:
1. The advertizer agrees not to [define prohibited conduct here]
2. Google may offer a bounty for truthful testimony by any person hired by advertizer to perform [prohibited conduct], and advertizer agrees to permit such truthful testimony on the subject of [prohibited conduct] notwithstanding any other agreement with any party.
Drones paid sub-minimum-wage for click-fraud would jump at a reasonable bounty, especially if advertizer has already agreed to allow it.
--- Attorneys Assisting Citizen-Soldiers & Families -
You mean Google doesn't exist solely to satisfy Internet users?! Shurely shome mishtake!
Come on, people. Just because something's on the Internet doesn't mean that defrauding cash from a company is magically illegal. Simply because you're physically removed from Google's computers doesn't mean you can't be busted for scamming them out of $$$.
Inflated clicks are not the only problem PPC concepts have lately. It's a pretty challenging problem to prevent click-fraud; open-proxies/botnets and so on make this even harder.
A bunch of interesting links:
Pay-per-click is worthless? I guess that's why Google is about to go bankrupt...
One man's Funny is another man's Offtopic.
Well, the amount of mails received would be less than clicks, so to make it worth while, the price paid per mail would have to be substantially higher than price per click. That means crooked customers could mass mail, and make scam revenues way faster than with clicking, since they would have to repeat the act fewer times.
Hello Tim Garrison,
It has come to our attention that invalid clicks have been generated on
the ads on your web pages.
As a reminder, any method of generating invalid clicks is strictly
prohibited. Invalid clicks include but are not limited to any clicks
that are generated through the use of robots, automated clicking tools,
manual clicks by a publisher on the publisher's own web pages, or a
publisher encouraging others to click on his ads.
Publishers may not provide incentives of any kind to encourage or
require users to click on the ads, due to the potential for inflation
of advertiser costs. If we find your account to be in violation again,
action may be taken against your account and payment may be withheld.
Please be sure to review and remain in compliance with our Terms and
Conditions and program policies:
https://www.google.com/adsense/localized-terms?
https://www.google.com/adsense/policies?hl
Sincerely,
The Google Team
I'm one of the little guys, too. I have only ever clicked my own ads maybe twice. I never had more than 1 click per day, so they can't really bitch. What's worse, they refused to prove to me that there were actually invalid clicks. My solution: I removed the ads from all my sites and replaced them with "Get Firefox" ads.
I don't see why people are bashing Google over this. They are trying to protect their company for illegal activities.
I can also understand why this is a human process instead of an automated one. People always find ways around programs meant to detect unethical behavior. Just look at how often junk mail filter technology has to be changed. With people looking over the data, they can see things that you wouldn't think of writing software to look for.
As for not disclosing their process, DUH! Sure people are getting past their checks, but they don't want to encourage people to try by telling them how they check for cheaters.
Microsoft, Apple, Google, Amazon what's the difference? All steal money from devs and control with walled gardens.
I just happen to (presently) work at a company where advertising is the primary source of revenue. It would seem to me that they should attempt to follow a more simple model for advertisment without all the unreliable and exploitable complications of counting clicks.
Radio, TV and print ads are only generally predictable when it comes to exposure and public response are concerned. But with generalities, a "value" for the ad placement could be assessed. Sell based on those things. Now a buyer of advertisment needs to feel like he has value in his purchase right? That's why Radio and TV have ratings and print advertisers have circulation numbers. So, at present, no one has devised a web site traffic authority(?) that will independantly serve as a third-party hit counter that will provide "ratings" to people interested in buying advertisment at any particular web site. So how would such a system be devised? You decide, but I think it would be good in that user feedback could shape the advertising on the internet in the future -- people complaining about spam and popups will be heard and an affect could be had! How about that... So who's gonna do it? Not me... I'm too busy sleeping.
Worthless? Not in our case. Our company just closed a $200,000+ contract after just 4 months of Google advertising.
I am a one-person PC repair shop and I used Google Adwords for my business last year. I targeted well, thanks to their help, and had AMAZING returns. In the first three months, I spent ~$70 and made well over $1000.00. I was determined to stick with it.
Then, suddenly, my per-month charges from Google went up. First it was $50, then $100, up to $300.00 per month. All this time, I had set on the same keywords, using the same targeting that I had been using. I pulled back a little and the numbers CONTINUED to climb.
I wrote Google, hoping they would be as helpful as they were when I first set this up. (They hand-held my creating the first ads.) No response. I just bailed.
If Nalgene water bottles are outlawed, only outlaws will have Nalgene water bottles.
I had a conversation with a VP of marketing at a former employer.
"Clickthrough rates are typically (insert some number under 10) per thousand views."
He got very angry when I told him that sounded like people accidentally clicking on the banner, and said I had no idea what I was talking about.
I countered that the only time I had ever clicked a banner ad while surfing the web was completely by accident. Stuff like my mouse falling off the desk, or my hand slipping.
Please help metamoderate.
One could probably use a similiar approach to generate AdSense revenue as they would do a DDOS attack....
1.) send out trojan and infect 1000's of computers
2.) command zombies to goto your website and click on links
3.) profit!
But, then again, the average user doesn't have this capability
I mean when does it become fraud?
If it is a program not a person click the link is it fraud?
If I wrote a spider that crawled every link on a page and it hit a page with Ad Sense links is it fraud?
Do I have to be a potential customer?
If I find an Ad Sense link to a competitors site and I click on it am I committing fraud?
What if I just want to see what the heck the ad is for but have no intention of buying it?
When does it become fraud?
And how can following a link be illegal?
See my blog http://ilovecookes.blogspot.com/ for light hearted technical information.
Nah, you just need to make each trojan behave more like a normal human-like pattern. The total effect is cumulative.
:)
Maybe each one loads the ads and your page 10 times a day, and clicks on one of the ads maybe 1 out of those 10 times (chosen at random). Have it replicate to a thousand machines, and you've got something.
In order to make it more randomish and human, you use a random timer between each page load, a more randomised click counter (maybe once every 15-30 loads gets a ad-click, with the number between ad clicks being randomized as well), and so forth. Add enough randomization and it will look a lot like your site just gained popularity. Then make your site a blog, and post to it every day like any other blog, to make it a "real" site instead an obvious money maker via ad-forgery.
The real secret is to not get too greedy.
- Give a man a fire and he's warm for a day, but set him on fire and he's warm for the rest of his life.
Its violation of a contract. Websites who host google adsense have agreed not to inflate clicks. If the guy wasn't greedy and instead just hired people to click adwords on the google search engine, google would have no case. Since there is no contract between using google search and the user.
Have you ever been to a turkish prison?