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HP Will Offer Customized Linux in Notebooks

diegocgteleline.es writes "According with Tom's Hardware, HP is working with Ubuntu to offer a customized GNU/Linux version that works 100% - wireless, bluetooth, IrDA, IEEE1394 - with HP hardware. This offer will be restricted to Europe, Middle East and Africa. The CD includes free support through online resources as well as paid support through Canonical, the developer of Ubuntu."

12 of 283 comments (clear)

  1. hmm by Turn-X+Alphonse · · Score: 5, Insightful

    They really need to try and sell this to the "average old lady", who has no use for games but needs a little browser/e-mail system. Surely if they set the specs right this could compete with the mac mini (on price) and be portable.

    --
    I like muppets.
  2. Perfect by LWATCDR · · Score: 4, Funny

    1. Work with a hardware manufacture to create modify an OS that works well with there system.
    2 ?????
    3. Profit!
    Oh wait that really does work.

    --
    See my blog http://ilovecookes.blogspot.com/ for light hearted technical information.
  3. how can we show U.S. interest? by yagu · · Score: 5, Interesting

    First, any idea why my scroll wheel doesn't work on the referred page??? (It continues to work everywhere else, weird.)

    Second, I wonder why this always starts, and is only going to be available in Europe. I know the article says:

    is currently limited to EMEA - a region that tends to be more receptive to Linux than for example the US - and aims to demonstrate that a Linux desktop can be easily transferred to a notebook....
    but, this sounds like a chicken or egg, or Catch 22 scenario. How do we break that circle? Is there a way to tell HP we do want linux on a laptop? Or are we too hardy and independent a group/demographic we just insist on doing this ourselves our own way. I'd love for all /.'ers who could, to ask HP for the option in US. I can't think there'd ever be any critical mass to make linux commercially available off-the-shelf unless we make some kind of overture.

    Relatedly, and specifically about HP, they don't completely embrace linux yet (though I know some are going to flame me because this may be interpreted as "not about linux"). I have an HP Pavilion ZX5000 -- great little (cough) machine! I configured it dual boot with Mandrake 10.1, and paid the extra to get a Linuxant wireless driver. What a great little (cough) machine! Screen resolution 1920x1200 full color, both OS's. But, when the video connector (my diagnosis) started to loosen and my screen started to flicker I called HP for warranty repair. During the obligatory debugging phase (reboot XP, un-install, re-install video drivers, etc.) it was revealed I had a dual boot setup, and they IMMEDIATELY upon hearing I had linux on the machine refused to do the warranty repair! I escalated three times, talked to three managers and each immediately (by scanning previous call's notes) declined to do the warranty work claiming they had no assurance linux didn't damage the machine. I offered to pay for repairs should they determine in the course of fixing my machine that linux indeed was the cause. No dice.

    On my fourth contact, I found a helpful person who agreed with my diagnosis, and agreed it sounded like a loose cable and agreed to do the warranty repair. She did however (bless her) advise me to remove the hard drive because upon receipt, and debugging, as soon as the technicians would see the dual boot she could not guarantee me they wouldn't immediately re-image the disk.

    Bottom line, HP is dipping their toes in the linux waters, but somehow I think this community should demonstrate willingness and interest. I don't know exactly what that should be but I'm willing to participate -- any replies/suggestions -- I'm willing to try to take action.

  4. Re:NO USA? by Stevyn · · Score: 4, Insightful

    That would be Unamerican! Go back to Africa!

    In some semblance of serious though, that is troubling. Why would they not want to offer Linux to their American customers in this program? My hope is they are doing it for business reasons ($$) and not because they were quietly asked not to while renewing their contracts with Microsoft ($$$). Ubuntu is a nice distro that seems to "just work". Kubuntu (which does mean something, just just the standard "k+name" nomenclature) works well and looks damn good. I'm all for Ubuntu ending on laptops and desktops than that Linspire or Xandros crap.

  5. Microsoft Monopolistic Contracts are Frustrating by echusarcana · · Score: 5, Informative

    I've personnaly tried to purchase Linux (Our corporate application were running is UNIX based) on notebooks and servers from HP. I was told that they had to sell me Windows XP Home edition pre-installed for CDN$85. The extra $85 is no big deal for a large corporation, but this really irritated me.

    Why? Well, this was the cheapest version of Windows that could be sold. I was informed by the sales rep that HP's contractual terms with MS required that no hardware could be sold without an operating system. The accounting involved was so onerous that HP could not be bothered to do the extra bookkeeping in North America where the Linux market was so weak.

    So MS gets paid even when Linux is installed. That's just not right!

  6. Re:NO USA? by Simon+(S2) · · Score: 4, Informative

    From TFA:
    "According to HP in Europe, the Ubuntu Linux project is currently limited to EMEA - a region that tends to be more receptive to Linux than for example the US - and aims to demonstrate that a Linux desktop can be easily transferred to a notebook. The software is available in a few countries with an expansion to other markets being evaluated at this time, a spokesperson said."

    --
    I just don't trust anything that bleeds for five days and doesn't die.
  7. Will people want the hazzle? by xtracto · · Score: 4, Interesting

    HP does not open advertise the Ubuntu option, but instead lists FreeDOS as optional pre-installed OS. If requested, HP will provide a CD-ROM with a customized and Debian-based Ubuntu Linux free of charge. The CD also includes description of technical support, which includes free support through online resources as well as paid support through Canonical, the developer of Ubuntu.

    I don't know, but I am quite skeptical about this, from what I read, people that chose the non Windows option would have to make the Ubuntu installation.

    This mean one more step than with the Windows option...

    There could be a difference, if the price of both configuraitons (windows, linux) where different. And even with that, the average user would end acquiring the Windows option because just hearing the "you must Install the OS to use the machine" will sound scary...

    The question is WHY?? OH WHY!!? isnt Ubunty pre installed? what is wrong with that?

    --
    Ubuntu is an African word meaning 'I can't configure Debian'
  8. Red Herring, It's what's for dinner by Anonymous Coward · · Score: 4, Insightful

    If you really used Linux you wouldn't be serving us Red Herring. ;-)

    she receives funny animated emails from her friends and/or colleagues

    These are usually Flash animations. Flash is available for Linux, I use it regularly. If these animations require some custom executable, she's better off not opening the attachment.

    a found Word document with the recipe for werewolf in dung sauce that she can't open

    Not only does OpenOffice.Org handle Word documents, it's free. Your hypothetical old lady has a better chance with Ubuntu than with Windows of opening that recipe, since Word does not come with Windows XP. If you are lucky, it will be bundled by the OEM, but there's no guarantee.

    just bought a "10.000 postcards" CD from CompUSA, and the Encyclopedia Britannica, only to discover they don't work on her you-bun-too laptop.

    Software requirements apply to everyone. With Windows, our hypothetical old lady has to make sure that she buys for the right Windows version, and that it's not a Mac application.

    Boy, that was a full serving. :-P
  9. Re:Microsoft Monopolistic Contracts are Frustratin by beforewisdom · · Score: 4, Informative

    There was an article on slashdot a few years back how another company got around with their contractual obligation to M$ to not sell a computer without an OS.

    They shipped their computers with Free DOS installed.

  10. Re:Why not the US? by Ralph+Spoilsport · · Score: 4, Insightful
    It would seem that this could be useful in the USA as well. I wonder why they're not supporting it here? Are they in bed with Microsoft, or do they have an agreement to only use MS in the US?

    In bed? Sure - and MS has their arm so far up HP's ass that they can make the lips move. The USA is the fat golden sacred cow to MS and they will fight tooth and claw to keep it that way.

    That HP got this far with Linux is a miracle and a testament to how even in a company as Windows centric in practice as HP is, the animosity toward MS is so deep and universal.

    A family member works at HP, so I know of what I speak.

    RS

    --
    Shoes for Industry. Shoes for the Dead.
  11. Re:NO USA? by AJWM · · Score: 4, Informative

    They're talking laptops here, not desktops or servers. There is no "prevailing h/w standard" for laptops -- or rather, if there is it's a couple of years out of date. Laptop manufacturers constantly have to push the edge regarding battery life, display resolution, battery life, weight, battery life, wireless and bluetooth capabilities, and did I mention battery life? (Battery life, of course, implies finding low power versions of the other technologies, as well as the other innards.) And of course some of that cutting edge hardware comes from third-parties with NDAs limiting how open they can make the drivers.

    As far as HP desktops and servers go, they're pretty much supported out of the box by most distros, with most of the drivers for HP/Compaq hardware being GPL'd. (Except perhaps for some server-only features on high-end hardware, like the remote lights-out management system that'll let me power-cycle a box in Singapore from my desk in Colorado.)

    --
    -- Alastair
  12. Re:NO USA? - end run around bundling agreements by whitis · · Score: 4, Interesting

    The lack of support in the US is likely due to the unethical bundling agreements with microsoft. One way to provide a reasonable degree of support without selling machines preinstalled is to publish highly detailed installation instructions. for a few distributions. I log machine installations in such a way that you can practically cut and paste the log into a shell prompt and duplicate the install. Only the occasional reboot or a $%@#$% interactive install program prevents running the entire log as a shell script. All file edits are recorded using diff/patch, sed, cat, etc so you have an exact way to reproduce the changes.

    That way, you are covered on your first install, reinstalls, and have a good head start on upgrades. And, this way you don't have to use their configuration. You can partition your hard drive to your specifications, for example. But you don't need to go searching for drivers to download or puzzle out how to install them.

    This approach doesn't work very well for grandma but it will work for power users who may be new to linux as well as those people who normally use linux. And it would be a major selling point to linux people if the installation instructions are on the HP web site and they can view them before they even buy the machine.

    The link above includes an example for an older HP notebook.