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"Get the Facts" Campaign Working

brontus3927 writes "According to a Reseller Advocate Magazine write-up, Microsoft seems to be winning its war against Linux. Info-Tech Research Group recently ran a survey that is now being used on Microsoft's Get The Facts campaign. In it were some surprising results. 'After polling 1,400 IT managers and CIOs in SMB corporations, his group found that 48% were not interested in Linux, 15% were not sure about Linux, and only 10% plan to evaluate Linux." Despite this, two-thirds of all webservers run Linux. The disparity in these numbers comes from the fact that most smaller companies' websites are hosted by service providers running Linux servers even if the company itself isn't."

71 of 499 comments (clear)

  1. No discrepency by Anonymous Coward · · Score: 4, Insightful

    A lot of Apache webserver installations are used by hobbyists, not companies. You can't say the same for IIS.

    1. Re:No discrepency by diablobsb · · Score: 2, Insightful

      Yes you can...
      Most of the people I know that are Hobbyists don't run a dedicated webserver... They run their site from their own machine, which for other reasons (games/office/etc) also runs on windows...

      besides... many hobbists don't even know you can install apache on windows...

      --
      I for one, welcome our new hot grits... PROFIT!
    2. Re:No discrepency by toddbu · · Score: 5, Insightful
      I don't necessarily agree with this statement, but let's say that I do. The assumption here is that CIOs actually control technology in their companies. While they make day-to-day strategic decisions, they really don't have much control over the long-term direction that their company's technology takes. This is driven primarily by end users and the technologists who serve them. Hogwash you say? Well how about a little history lesson.

      Back when I was a youngster, IBM held dominance in the marketplace. Every CIO (they didn't call themselves that back then) that had a data center ran IBM. They seemed unbeatable. But then the PC came along and beat the pants off the old mainframe systems. This happened because users were demanding more capability than your average mainframe could deliver. It wasn't a matter of computing capacity, but rather the MIS department's ability to deliver applications in a timely manner. I worked on a project where we dumped a $50,000 app that we had written with a much more capable system on a PC built on Excel. Our customer (in this case another group in our organization) was very happy and we saved ourselves a lot of cash in the process. This new way of thinking wasn't driven by the CIO, but rather by the technologists who knew how to put this stuff together. It was collaborative and creative.

      Fast forward to today. Corporations don't really drive the marketplace. Sure they have influence, but to think that by taking care of a very limited group of CIOs that somehow you're going to dominate the marketplace is a ridiculous idea. There are literally millions of small businesses that drive the economy and they don't consult their CIO when making a buying decision. They'll usually talk to another small business owner or their geeky nephew or some other "lowly" technologist. The CIO is nowhere to be seen.

      Personally I don't know why Microsoft or any other company chases after large corporations like they do, other than that they're a large corporation themselves and know how to service that marketplace. Sure Microsoft has made billions on this market, but the question is whether or not it's sustainable. Once things become commodities (as software is fast becoming), large customers become very price conscious and beat you up for the last $. So unless they're a prestige account or you get some economy of scale, they're pretty much useless from a profit perspective. You're much better off servicing small to medium sized customers who either don't have the leverage or aren't as price sensitive.

      If I'm looking to the real future of computing, I'd rather know what a bunch of geeks in high school think about technology than some random group of CIOs. They'll have the greatest degree of influence over it in the long haul.

      --
      If you don't want crime to pay, let the government run it.
    3. Re:No discrepency by Anonymous Coward · · Score: 3, Insightful
      I don't know why Microsoft or any other company chases after large corporations like they do, other than that they're a large corporation themselves and know how to service that marketplace.

      Like any other company selling a product, Microsoft pursues large firms because, for each dollar spent on marketing and sales, they get the greatest return (marginal return). The effort to sell to a medium-sized firm is nearly the same as for a large firm, but the payoff from the large firm is much bigger.

      Secondly, the Microsoft OS is not a commodity, because Microsoft is the only seller. Unless you're truly willing to go to Linux, any bargaining with Microsoft will fail because they have a monopoly on Microsoft OSs.

    4. Re:No discrepency by toddbu · · Score: 2, Insightful
      the Microsoft OS is not a commodity

      True, but OSes in general are. So are office productivity suites. These two packages combined make up the vast amount of Microsoft's revenues.

      The sad thing is that Microsoft has been unable to successfully diversify, probably because they have such a large empire to protect. It kind of reminds me of the Detroit automakers who are trying to figure out how to sell SUVs in a world of $2.50/gallon gas. (For the record, I drive a very large truck that sucks gas like crazy. I would buy another in a heartbeat. It's kinda hard to haul hay in a Prius. The right vehicle for the right application.)

      --
      If you don't want crime to pay, let the government run it.
    5. Re:No discrepency by Anonymous Coward · · Score: 2, Insightful

      This is absolutely right. And I'd like to expand on it.
      In the end CIO's are one guy who may or may not be at that company very long. The IS and MIS people are going to be at the company possibly their whole lives. And I think we're seeing a lot of young people who are adament about not buying Microsoft for a variety of reasons.
      In the end these guys have to support all those machines and end users. And they hate having to come down and explain obvious things over and over and over. And they hate even more than that having to explain over and over why people should do this and that (like yes, reboot when it says to; not three days later).
      The other reason being a well mis-placed lack of trust. Microsoft changes things. It's simply true, and I know of lot of people have good reason to defend many of Microsoft's decisions (and they're often right). But the fact is, Microsoft shifts things around. Let's give some examples:
      MSDOS->9x(hacked up protected mode)->NT. That's the path they took for desktops. And frankly: It was wrong. It should have looked like this: MSDOS->NT. Yes, NT was slower, and yes many PC's would have cried but it would have been worth it. I've found that stability makes a lot more difference to the end usability than actual efficiency (it appears quicker to still have control and wait longer than to just hope and pray something unresponsive catches up).
      Windows XP SP1->SP2. It was an entire network policy change. Suddenly Windows machines have their networks closed off (a good idea, but a bit late in the making). This change should have come 3 years earlier when XP SP0 shipped. Believe it or not, but for various reasons a laundry list of applications were broken by SP2. It's on Microsoft's site!
      I'm not sure yet, but I believe Microsoft is talking about changing several things for Longhorn; I suppose we'll have to wait and see.
      Office. Oh anyone whose used Office very little knows the damn thing changes on every version. I actually liked 2003, I found XP unusable. But then again, I am a latex lover so maybe I don't get this WYSIWYG tripe?
      ActiveX. The policy for ActiveX has changed from essentially: Use it, it's teh uber-l33t tool! And now it is "you'd better be signed!" I agree with the new view, but once again it should have been from the get-go.

      I like to see Microsoft fixing their past mistakes, I like to see that a lot. But I'd much rather see them just not make the mistakes, or make them in testing and for a second time (desktop search was the first) not be first to market but bring the better tool (is MSN-desktop nicer than google/yahoo?)!

    6. Re:No discrepency by BigLinuxGuy · · Score: 3, Insightful
      Some observations:

      1. High school kids are not great strategic (or tactical) decision makers. I'd hate to bet my company's future enterprise infrastructure on what they think is "c00l".
      2. CIOs have a lifespan of typically 3-5 years and they make all of their plans around that lifecycle. Ergo sum, I'm not confident in their ability to really do "strategic" planning for a company because they're focused on how to get their bonuses and golden parachute.
      3. Generally, innovation comes from below as a grassroots movement. It rarely comes from above because most CIOs are risk averse (See #2).
      4. Sadly, corporations do drive more of the marketplace than people think. However, the marketplace being driven is more often the enterprise marketplace rather than the consumer one.
      5. Software development is an expense and the software resulting from development inherently has no more value than the company selling it can derive. However, a 7-8 digit number times any smaller number is still a big number that more than pays for the expense of development. That's a hard economics lesson for some, but it is the fundamental reason why Microsoft (or any other large software vendor) can charge whatever they want for their products (even giving them away to keep market share).


      I agree that the better market for smaller software vendors are small/medium businesses. They're typically more interested in solving a problem cost-effectively than perpetuating some feudal fiefdom built by upper- and middle-level management.

      But your mileage may vary.....
  2. Two thirds run Apache! by Anonymous Coward · · Score: 2, Insightful

    Two thirds of web servers run Apache, but many of them would be running Apache on Windows!

  3. OR, "CREATE" the facts? by yagu · · Score: 5, Insightful

    Unfortunately Microsoft may be winning the war. And more scary in my opinion is Microsoft has shifted to more subtle means. What could be less intimidating than a web site dedicated to gently walking managers through the maze of technical issues ostensibly improving their (the managers) effectiveness?

    For me, all I need to do to consider which platform costs less to manage is look back over the span of my career... I've managed Windows and Unix systems for over twenty years (which means I've managed Windows systems for "x" years -- you pick when you first think that might be -- I know it hasn't been twenty years). And when I weigh how much I invest to keep systems running, Unix (linux included) always wins, easily.

    Of course, I found it unusual for management to ask me or any of my technical peers for recommendations, they typically get/got most of their advice gladhanding on the golf course, or from nice glossy brochures, and now, from slick benevolent web sites.

    Microsoft is one of the best at PR, and their "Get the Facts" campaign may be one of their most impressive successes (oh that Microsoft would be so successful developing and creating safe and secure software). But, Microsoft knows perception is 90% of reality. What they say only has to feel true and assuage the fears of managers justifying manager's choices to stay with Microsoft. Unfortunately it has become a Nobody ever got fired for choosing Microsoft world (remember when it was IBM?), and with Microsoft's huge lead and head start in controlling the marketplace I don't see this changing any time soon.

    What bugs me is when it bleeds into my area (I prefer doing my work in the Unix world...). For example, the time our team got a new member -- a new sysadmin who previously had been working and support Windows machines at our company. Our main server was a workhorse Sun Server and I had with reverence watched it chug away doing good work with an up time that had finally exceeded 550 days (not a huge record in the Unix world, but it was fun to see it go...). The Monday of week two of our new admin I was dismayed to see that our trusty Sun server now only had an uptime of less than two days. Sigh. Wasn't sure why, but reboots/crashes happen. Before I could do any more checking, "Bob" (not his real name) dropped by positively beaming and let me know he had noticed that luna (the server) had not been rebooted for a long time so over the weekend he had rebooted it for us! Universes collide! Sigh, again.

    I'd love to see good technology prevail -- unfortunately today the combination of effective PR and FUD campaigns combined with Microsoft's products turns out to be good cough enough.

    1. Re:OR, "CREATE" the facts? by KiloByte · · Score: 2, Insightful

      Face it, Microsoft is not really a software company -- software is only a minor part of their business. They are a marketing one.

      --
      The creatures outside looked from Alt-Right to Antifa; but already it was impossible to say which was which.
    2. Re:OR, "CREATE" the facts? by lheal · · Score: 2, Insightful

      Software should run forever. If it doesn't, regular rebooting hides problems that ought to be fixed, rather than worked around by you. You should already know anything you can discover on a reboot.

      Part of the confusion on this seems to be a difference between people running production, multiuser systems and those running noncritical single-user ones. Production admins generally try to make their changes first on testbed machines to catch the whoppers.

      In your case, how would regular rebooting have solved your problem? You recompiled modules and didn't try to reload them. Unless you rebooted right then, ie, performed a live test, you'd be just as clueless about the cause of the problem on your regular reboot as on a random one.

      No, reboot only when you must, such as when loading a new OS version or changing hardware.

      There are better ways to check the integrity of a running system than stopping it to see if it starts again. There are many tools that make CRC or MD5 signatures of binaries, configuration files, and startup scripts, allowing you to know what has changed since your last reboot.

      --
      Raise your children as if you were teaching them to raise your grandchildren, because you are.
    3. Re:OR, "CREATE" the facts? by kfg · · Score: 2, Insightful

      Do you understand that what you did would have been considered professional incomptetence in a multiuser, critical system commercial enviroment? I'm not trying to put you down. It's a serious question intended to help bring you edification.

      Your argument has no bearing on the practices of a professional admin who would have maintained system stability by not doing what you did in the first place.

      And having done what you did, could you refer to your pen and paper log of all changes you had ever made to the sytem, right down to editing a single character in a script, to help you track down the problem?

      Note that your system remained functioning even after you had made your changes though, until something else changed.

      Rule One: Do not touch a running, stable system. Do not make any changes, and a reboot is a change ,hence the poster's annoyance at the Windows guy rebooting his sytem. Taking your own argument at face value that could have caused the system to go down, so. . .don't do that if there is no known need.

      Rule Two: Make all changes on a test box first, and test them.

      Rule Three: Log all changes, even the editing of a single character in a script, in a real notebook that you can refer to even if every computer in the world goes down at once.

      And yes, Rule Four: When you do make any change to a live box, test it immediately.

      Which is, I pressume, what the poster had to waste at least part of his day doing after someone rebooted a perfectly functioning box.

      Home user think: Reboots of my box, which was never stabilized to begin with, solve problems. Changes to my box may make it run better.If there is greater problem a reboot will invoke it, alerting me to the fact that it is there by crashing my box.

      Critical system admin think: Stabilize my box so there are no known problems, then leave it alone. It already does what it's supposed to do, so changes are unnecssary. If something causes a greater problem a reboot may just invoke it and crash my box, so, don't do that.

      KFG

  4. "Winning the War" by bsquizzato · · Score: 2, Insightful

    Was Linux ever winning this war? Microsoft's been in the lead, it's just that Linux is playing catch-up.

  5. Guh-noo? Eat me! by jvd · · Score: 1, Insightful

    "GNU/linux that is thanks you very much."

    No, we thank God that you do not work on marketing. Refrain of spelling such an ugly and unpronounceable name. Guh-noo slash Linux... what the fuck?

    --
    Insanity: doing the same thing over and over again and expecting different results.
  6. Makes you wonder... by TuringTest · · Score: 5, Insightful

    what are the percentages of IT managers and CIO who were not interested in Linux, were not sure about Linux, and planned to evaluate Linux before the Get the Facts campaign started?

    --
    Singularity: a belief in the "God" idea with the "demiurge" relation inverted.
  7. The Survey doesn't show how good MS's campaign is by Drachasor · · Score: 5, Insightful

    That survey only shows what people are thinking of Linux now. Suppose that before the campaign, only 5% were thinking of using linux and 90% were dead-set against it? Then the campaign would be backfiring. Without any data points on what people thought before, or what a control group of people who haven't been exposed to the campaign think, we can't tell how effective or inneffective "Get the Facts" has been. -Drachasor

  8. This may surprise you by Ryvar · · Score: 2, Insightful

    This may surprise to the parent poster but quite a few Apache installations are on top of Windows simply because people don't trust IIS - ditto BIND (which people shouldn't trust either, but let's not get into that). It shouldn't come as a shock that IT managers aren't evaluating Linux for servers as much anymore when you look at what's available in Windows Server 2003 and *BSD. I'm not as big a user of Linux as I used to be, so stop me if I'm talking out my ass here, but stripping Linux down to operate strictly as a server simply isn't what it used to be (in terms of effort required if nothing else) due to kernel bloat and dependency hell. Why would you use it when there are other OSes that provide everything else a server needs with less kruft?

    --Ryv

  9. Re:Slowing adoption by bigman2003 · · Score: 4, Insightful

    I don't think the article is surprising news at all...

    At my job we are NOT considering Linux, and probably will not anytime in the foreseeable future.

    We have 10+ years of infrastructure built on Windows. We have over a dozen servers all running Windows, talking to each other, running programs built for them.

    We have 10+ years of expertise (well, 4 people with at least 6 year each)

    Switching now would be insane.

    It's not a choice of which one is 'better' (for one of any number of reasons) but which one works best for us.

    --
    No reason to lie.
  10. Get up off the floor by Jukashi · · Score: 2, Insightful

    Management isnt going to act on ethics. We need an example - a company that has clearly benefited from switching, and not just "we saved a couple bucks because our IT nerd is running a linux box for something I never knew existed". We need to convince the millions of people who sell stuff for a living that something free is the best option. It's a culture war, and either we fight that or "we had a better product but..." If we want linux to take over the business world then we need business men to do some heavy lifting.

    But why should we care? Is Linus doing this for world domination? Is anybody? I'm content with thriving community we have now, I play with it, and I'm lucky enough to work with it. Fuck the boardroom.

  11. 100-(48+15) = ??? by Monkelectric · · Score: 4, Insightful
    This article is complete crap, probably MS paid for like usual.

    If you do the equation above, you find that 37% of responses *AREN'T ACCOUNTED FOR*. Could it be that 37% of managers is using linux or PLANNING on using linux? Seems to be the logical conclusion to draw when 48% aren't planning on using linux, and 15% say they may evaluate it in the future.

    --

    Religion is a gateway psychosis. -- Dave Foley

  12. Re:Err... by Anonymous Coward · · Score: 1, Insightful

    No, two-thirds of all publicly visible www domains found by netcraft run Apache.

    And the vast majority of domains are squatters or placeholder pages that are virutal hosted by the 1000s to a box so it's largely a meaningless statistic.

  13. Image is Everything by pipingguy · · Score: 2, Insightful


    The stereotypical image of Linux (smelly, overweight nerds wearing Star Trek T-shirts) compared to Microsoft (suit-wearing shmoozers with lunch budgets to burn) explains all this.

    Decision makers tend to be more political and less technical in nature, that's how they got to be bosses.

    Of course, this is not always true as there are companies that have tech-backgrounded managers that do a great job. Find one and work for them.

  14. Apache != Linux by Anonymous Coward · · Score: 5, Insightful

    Those Apache servers are not all Linux. A lot of Apache servers are BSD or other *IX systems. A few are even Windows boxes. There's probably a MachTen box or two in the mix.

    I think Linux is the cat's pajamas, the bee's knees; it does not need to steal credit from BSD and other projects in order to deserve praise.

  15. Spin those numbers by Simon+Lyngshede · · Score: 4, Insightful

    Cool, so 52% is interested in Linux. Only 15% was unsure about Linux, the remaining 85% have already made their mind up about running Linux or not. Finally an amazing 10% of all SMB corporations is already planning to try out Linux.

    I think that's pretty impressive.

    How would you like to spin your statistics today?

  16. And... ? by alexhs · · Score: 2, Insightful
    48% were not interested in Linux, 15% were not sure about Linux, and only 10% plan to evaluate Linux.

    And how much were locked-in using M$ ?

    By the way, 10% seems a good start to me... When 10% would have switched, maybe 10 other percent might consider to switch.

    --
    I have discovered a truly marvelous proof of killer sig, which this margin is too narrow to contain.
  17. Re:Slowing adoption by NutscrapeSucks · · Score: 4, Insightful

    Microsoft isn't really fighting war with a free product here, they are fighting a war against expensive IBM and Oracle products that are based on a free product. If you actually "Got the Facts" (read the reports), you'd see this.

    I don't totally agree with the conclusions, but there's nothing really wrong with pointing out the price tag of WebSphere and Oracle.

    There's a certain amount of FUD here on slashdot where MS is the expensive vendor and Linux users all run Debian & Postgres for free. The reality is that Linux is being positioned as a high-end Enterprise product and is priced accordingly. I don't see any movement from RedHat and Novell to sell Linux to Small/Medium Businesses.

    --
    Whenever I hear the word 'Innovation', I reach for my pistol.
  18. Re:One single positive thing.. by zulux · · Score: 4, Insightful

    have always mentioned Linux as an option

    Don't sell them "Linux"

    Sell the mom and pop company a "File Server" and a "Web Server" and an "Email Server"

    Don't sell them a Gentoo box with Samba, Apache and Postfix. They'll say "WTF?!?!"

    MS products generate so much revenue.

    MS Products would generate a lot of revenue, but free software generates a lot more income for us.

    --

    Moneyed corporations, non-working 'poor' and criminal prisoners are turning productive citizens into tax-slaves.

  19. Small Businesses by bayerwerke · · Score: 2, Insightful

    I am willing to bet that many of these small businesses don't even have a dedicated server. Someone's desktop in a workgroup functions as a "Server" and calling one of the employees an IT Manager or CIO is probably quite a stretch.

  20. Re:So let me get this straight by Anonymous Coward · · Score: 1, Insightful

    This should not be marked as 'Troll'. It should be marked as 'Insightful'. I rarely go AC but in this case I have to or I would also be called a Troll myself.

    My (multi-billion pound) employer has a stated principle that we do not denigrate the competition, but instead we should sell our products and services on their own merits. This is not a principle that many on /. follow themselves. If this community wants to improve it's own image rather than worrying about themselves then they ought to get shut of Gates the Borg. Or do the same thing for Linus, Scott and Larry ! Of course, neither of those will EVER happen.

  21. Re:Old news by vegaspctech · · Score: 1, Insightful

    What's changed since this same report was discussed last month?

    Unfortunately, nothing here as the editors are still letting rewrites and reposts through as news.

    --

    Making the world a better place, one psychotic episode at a time.

  22. Re:So let me get this straight by professionalfurryele · · Score: 4, Insightful

    I disagree with the tone but not the sentiment. This is a minor set-back for Linux and OSS software in general. It indicates that Microsofts marketing is now effective and the solution is to stop complaining about Mircosofts skill in marketing and start countering it.
    There is a need to redouble our evangelisation efforts, to concerntrate on pointing out the flaws in Microsoft paid for studies, to extole the vitues of our software, in particular how these virtues impact the bottom line of the CIO's we are trying to convince.
    As OSS advocates we should primarily be concerned with writing good code, filling bug reports and generally producing high quality software. But those of us who engage in marketing need to learn to push the right buttons the same way Microsoft pushes the right buttons. The difference being is we don't have to mislead to market.
    Many of us balked and laughed when the Microsoft FUD guns were trained on Linux TCO. This study indicates we (myself included) were wrong to laugh, and we need to appreciate that Microsoft has suceeded in changing perception with thier marketing. We should stop complaining about how good Microsoft marketing is, stop dismissing Microsoft marketing as 'just marketing', and fight back against it.

  23. Also... by Nijika · · Score: 2, Insightful
    Consider the true IT needs of most SMBs. They aren't all IT companies, in fact IT companies are probably in the deep minority. All most companies need is file sharing and printing, maybe with some calendar scheduling.

    Switching to Linux for most of these companies doesn't make sense.

    Now, on the front end, the websites etc, the e-mail forwarding, they probably are serving up pages using Linux and getting services from Linux and they don't even know it.

    We've got an IT mindset and I think it's a bit unrealistic. Those numbers actually look pretty reasonable to me, with or without the Get the Fud campeign.

    --
    Luck favors the prepared, darling.
  24. Re:We tried this... by Anonymous Coward · · Score: 1, Insightful

    In other words you didn't plan a change over. You failed to train users on how to work with the system, and you wonder why it failed.

    You sir are an idiot. People like you deserve windows. An OS designed from the ground up to help create better money paying idiots.

  25. Re:What about other companies? by Citizen+of+Earth · · Score: 1, Insightful

    After polling 1,400 IT managers and CIOs in SMB corporations

    Should this read "After polling 1,400 of Microsoft's best customers..."?

  26. Re:Slowing adoption by zulux · · Score: 4, Insightful

    At my job we are NOT considering Linux, and probably will not anytime in the foreseeable future.

    It starts out small. You say to yourself - Why are we paying Microsoft $5000 just to serve files for 20 people? You dink around with a Linux/*BSD box and manage to barely get Samba working. It takes you a day, but after that it works! A year later, you notice that you haven't had to reboot it or 'fix' it, or virus scan it, service pack it, change the CAL licenceing .... or anything.....

    It starts out small.

    But it is infectious.... after all it's 'viral' according to Balmer ;)

    --

    Moneyed corporations, non-working 'poor' and criminal prisoners are turning productive citizens into tax-slaves.

  27. Polling who? by dan14807 · · Score: 4, Insightful

    "polling 1,400 IT managers and CIOs"

    Polling who? Trying polling the people that actually do things. Those CIOs and managers probably don't even know what Linux and Windows are.

  28. Check those numbers one more time. by khasim · · Score: 5, Insightful
    From TFA:

    48% are not interested in Linux.
    52% are somewhat interested in Linux.

    15% are not sure about Linux.

    Which leaves 37% who have deployed Linux or are testing Linux for deployment.

    The company I work for sounds similar to your's. We have LOTS of server apps that will only run on Windows. Except we have more servers.
    Switching now would be insane.
    Possibly. But "now" isn't "tomorrow".

    The key issue is whether you're talking about an EXISTING installation or a NEW installation.

    Because you have an existing installation, your company has already spent the money to evaluate and deploy that system.

    But, at some time in the future, there will be an upgrade. And you will have to spend more money on your system.

    There are 3 items to consider when evaluating a system.

    #1. Total Cost of Ownership (TCO) - how much does it cost to run this system day after day.

    #2. Return on Investment (ROI) - How much revenue with this system allow us to generate?

    #3. Migration cost - How much will it cost to deploy this system.

    Now, even though Linux may have a far lower TCO and a far higher ROI, the migration cost can be too high to make a business case for it.

    But when it is time to pay for the next upgrade, the migration costs need to be compared. So if it would cost $1 million to migrate today, but it would take the company 10 years to make that money back, no one would migrate.

    But then you have to pay $500,000 for the next upgrade. Suddenly, the Linux system doesn't look so bad. Particularly if you're looking at ANOTHER upgrade within the next 5 years.

    So you (being the pro-active guy you are) get in touch with the people working on the Linux systems. You have the time and they have the incentive. Can they cut the migration costs to $250,000 within the next 5 years (estimated time to your next upgrade)?

    After all, it's just 0's and 1's.

    If they can do that, then the next upgrade will cost MORE than the migration.

    It's called a "migration plan". Only idiots or people with an agenda try to migrate ALL of their systems at once.

    Start by learning Linux and seeing where it can be deployed, reasonably, in your existing network. We're running it for DNS/DHCP/backup/webpages/etc. I also have it protecting an old GroupWise system. I'm also trying to establish OpenLDAP as our standard directory service.

    The longer you wait to start, the more proprietary infra-structure you'll have to migrate.

    Your IT department needs a plan. Otherwise, you'll be driven by the vendors. And the vendors are only interested in getting more of your money into their pockets.

    And "staying with Microsoft" is not a plan.
    1. Re:Check those numbers one more time. by haggar · · Score: 2, Insightful

      And "staying with Microsoft" is not a plan.

      I may have agree with your post, but it seemed to rely in great measure on the last sentence (which I just quoted above). And that sentence is not accurate, because staying with a solution is a plan.

      Now, try to think freely, without cognitive dissonance: if Windows and other MS products do the job for a certain company, why would not "staying with Microsoft" be a plan? Really?

      --
      Sigged!
    2. Re:Check those numbers one more time. by timmyf2371 · · Score: 2, Insightful
      Now, try to think freely, without cognitive dissonance: if Windows and other MS products do the job for a certain company, why would not "staying with Microsoft" be a plan? Really?

      Quite simply, it doesn't fit the the slashbots' ideals that everyone and his dog should be using some sort of open source solution even if said solution is the wrong one to use.

      --

      Backup not found: (A)bort (R)etry (P)anic
  29. Re:Yeah right. by Hamstij · · Score: 2, Insightful
    So Microsoft have released another bunch of statistics that show that their product is better than their competitors. Does anyone actually believe this crap?

    Umm yes, they do. That's the whole point. The vast majority of people are not computer literate, and they need to be told what to think and what to buy. Therefore if you tell them the same thing often enough and loud enough and with enough pretty pictures, they will believe that message 'til their dying day.

    Most people I know are aghast when they see yet another Microsoft sponsored "research" paper proclaim (yet again) Microsoft's superiority. But it works! If you keep feeding and feeding and feeding this to the public they will believe it!

    And that is why it's working - they are believing it. The people that see through this and correctly label it as FUD are a tiny, voiceless minority.

  30. Re:Linux providers are doing this to themselves. by Junta · · Score: 2, Insightful

    Problem with this model is while it almost always works, businesses structuring their IT around a solution usually require a concrete guarantee that if it breaks, they *will* be able to obtain support from a vendor on very short notice, preferably with some liability attached to the prospect of the vendor failing. Also, they want they vendor to be on very strong footing in terms of staying power. That means most independent linux consulting agencies are out (this applies to MS as well, few stable consulting companies are around that offer support). The few that are stable and do service arbitrary linux distros are prohibitively expensive. Again, same applies to MS folk.

    So it comes down to the hardware and software vendor being the primary source of comfortable support for SMB. Unless you have a significantly large deployment, or could possibly have one (not a possibility for most SMBs), even the Tier I vendors will tell you to take a hike and take up a problem with your linux distribution vendor, while under MS they offer even to individual users first-level support, since they pretty much have to and economies of scale allow them to do this for the customer base drawn by this feature.

    Now, putting the Tier one vendor's direct support of MS aside, it would come down to the cost of buying a linux distribution with reputable enterprise support, or MS. Currently, Red Hat and SuSE/Novell are essentially the only options there. SMBs would be comparing MS licensing/support costs to RedHat/SuSE/Novell costs and up front it at least appears MS provides better enterprise support than the linux distros, and so SMBs have little incentive to move.

    Other details of the MS support structure vs RedHat/SuSE/Novell and the nature of the platform may change the true support cost picture, but few SMBs will ever have a good way of seeing anything but the up front costs.

    --
    XML is like violence. If it doesn't solve the problem, use more.
  31. Re:Slowing adoption by csk_1975 · · Score: 1, Insightful

    At my job we are NOT considering Linux

    I really dont understand attitudes like this. Sure if Linux cost big money (like Windows) and had all sorts of licensing restrictions (like Windows) then there would be significant hurdles to adoption, BUT, for basically zero cost you can get all sorts of really useful network services like DNS, NTP, HTTP, DHCP, SQUID, SMB, IPTABLES (for NAT, firewalls, firewalling bridges, etc), SMTP gateways/forwarders, great spam filters like spamassassin, MRTG, LDAP, BACKUP-PC, and much, much more. And these services aren't flaky but are basically best of breed. If you cant afford reasonable hardware but feel these services are somewhat critical then you can use the built in RAID, and clustering/redundancy which is available for no extra cost. And if your Windows boxes crap out then you can use Linux to do recovery on them - Knoppix is great for this. Why wouldn't you be considering Linux - is there a downside here?

  32. Re:Really... by hazah · · Score: 2, Insightful
    I'm afraid that your sad, personal experience with Fedora is no testimony on the use, or lack of, of a Linux system. You were suffering from a poorley configured system. The configuration did not account for easy future package installations/maintenance.

    Your claim to XP and Tiger are highly opinionated, but hardly reasonable. Bare in mind that Open Source desktop systems generally keep a different requirment set than that of XP or Tiger. Some functions overlap, and others do not. Frankly, I can change all that anyway, as I have more options for change on the Open Source system. You see, that *is* the open source requirement, to be able to change anything concievable. This only means that more abstract tools are bound to come later, and rightly so. I suspect that when they do mature, they will be quality tools.

  33. Re:Slowing adoption by wasabii · · Score: 3, Insightful

    Not when the skillset is itself ignorance. That works equally well on them all.

  34. Re:Slowing adoption by dougmc · · Score: 5, Insightful
    There has been so many changes with Windows products over the past ten years, that each iteration, while built upon the last, is sufficiently different from the previous release so as to make it virtually impossible to use the exact same skill set from one revision of the OS to another.
    What are you talking about? I may be a pretty serious *nix advocate, but even I know anti-Microsoft FUD when I see it ... and this is it.

    Sure, NT 3.5, 4.0, 2000, XP, 2003 are all different, and so the skills needed to administer and use each is slightly different. Which means that your statement of `exact same skill set' is technically accurate, though extremely misleading.

    In reality, people install NT 3.5, then upgraded to NT 4.0, and updated their skill sets somewhat to add any needed NT 4.0 knowledge. Then Windows 2000 comes out, they upgrade, and upgrade their skill sets. The incremental knowledge upgrades are relatively minor. And while somebody who knew everything there was to know about NT 3.5 would be somewhat lost with Windows 2003, he'd pick it up quickly enough. (And while I'm mostly a *nix guy, I know enough about Windows here to know what I'm talking about, even going back to NT 3.5 and even earlier.)

    The same is true with Linux, or any other OS. If somebody who was familiar with Redhat 1.0 suddenly was confronted with Fedora Core 3, they'd be lost ... for a little while. Then they'd be OK as things started falling into place. (And remember, NT 3.5 came out slightly before Redhat 1.0 (both in 1994.))

  35. Re:Slowing adoption by ortholattice · · Score: 2, Insightful
    We have over a dozen servers all running Windows... We have 10+ years of expertise (well, 4 people with at least 6 year each)

    It takes 4 people to run 12+ servers (each probably dedicated to a single task, as usually recommended for Windows)? Glad it's your company's money, not mine. I guess it helps the unemployment picture though.

  36. Re:Infighting and superiority complex the real ene by xbsd · · Score: 2, Insightful

    "For a great example of infighting, read the latest colomn on pcmag.com by John C. Dvorak. but it doesnt dtop there, ask any linux geek what distro they like and then mention that you like a differant one, that is the quickest way to start a petty-ass flamewar that I have ever seen."

    I agree with you, there are a lot of FOSS zealots quite vocal in Slashdot and other community forums, but you have to keep in mind that Linux didn't get where it is because of them but because of a tech-savvy silent majority, which is way more helpful and way more involved in the real issues than those guys. The zealots have more time and more energy to waste in sterile discussions, but what can we do? Should we spend hours modding down those morons or typing coherent arguments that get ignored or mod down by them anyways?

    "OSS evangalist that you like GIMP, but preder photoshop, stand back on this one, lest rabid drool fall on your shoe as their eyes get bloodshot with anger and they shout "THE GIMP CAN DO ANYTHING PS CAN!" the same can be said for any number of titles. Untill the greater linux community stops acting like all closed source software is rooted in pure evil, this will be a barrier to entry as well."

    True, but you're talking with an evangelist, what were you expecting? I mean, do you get objective, facts-based analysis when you speak with MS Office evangelists or Mac evangelists? The problem is not the community but a very specific type of guy within the community. Just talk to different people and you'll see the difference.

  37. Re:One single positive thing.. by Anonymous Coward · · Score: 2, Insightful

    Don't sell them "Linux"

    Sell the mom and pop company a "File Server" and a "Web Server" and an "Email Server"


    But that's not what they want - so they won't buy it!

    The point isn't that people are frightened of nasty scary technologies and just want a little box that whirrs and goes "beep" occasionally. This is a battle of brands, not technologies.

    Your average mom-and-pop, the ones that don't want Linux because they've heard it's too complicated, certainly don't want a generic white-box product. They want genuine Microsoft(r) Windows(r), because that's a brand they feel they know and can trust. The only way they will ever choose anything other than genuine Microsoft(r) Windows(r) is if they can be trained to experience the same positive reaction to another brand. Like Linux(r).

    The desktop Linux distros are making exactly the same mistake, incidentally. They try to make their distros look nice and friendly by having, for example, an icon that says "Word processor" instead of one that says "Abiword" or "OpenOffice.org Writer". It doesn't work - because Grandma doesn't know what a "word processor" is. But she has heard of something called "Microsoft Word" that you use to write letters in. So when she can't see that, or any other brand she's heard of, she gets confused and thinks, gee, this is difficult, maybe my grandson was wrong and I should have gotten Windows after all. Only when the brands of alternatives gain widespread recognition will it seem natural to use them.

    The point I'm making is that we will never gain mindshare by trying to make everything bland and generic. People don't want brand X, they want the "real" product. We have to build on the growing mindshare behind the Linux(r) and other free/open-source brands, not try to "protect" people from the only thing that will ever persuade them to consider our products!

  38. And you haven't been fired? by rduke15 · · Score: 4, Insightful
    So you installed (or let someone install) a completely new and different system, for 5 normal users, without first:
    • trying it out on a test machine
    • using it yourself as your main machine for a while
    • letting 1 or 2 voluntary test users try it out
    • evaluating the results

    And you expected it to work?

    I now systematically install Firefox as the default browser on all machines, but I first used it myself for several months (started with v. 0.7 I think, called Phoenix), and only recommended it to computer-savvy friends. Then I set it up for a few users (it was at version 0.9 by then), and waited a couple more months. Then I asked for their feedback, before deploying it to normal users. (The feedback was positive).

    And that's for a simple web browser.

    I understand why your employee isn't at that company anymore, but I don't understand why you didn't leave with him ...
  39. Re:One single positive thing.. by Anonymous Coward · · Score: 1, Insightful

    Only one remote hole in the default install, in more than 8 years!

    Hm, motto should be "secure, until you install a few daemons".

  40. Post Hoc Fallacy by Shlomi+Fish · · Score: 2, Insightful


    This is the Post Hoc Ergo Propter Hoc fallacy. Namely, the poster believed that since this survey occured after the "Get the Facts" campaign, then the "Get the Facts" campaign is responsible for the survey results. This may or may not be true.



    Personally, I found the "Get the Facts" campaign as anything but factual.

    --
    We have two eyes and ten fingers so we will type five times as much as we read. http://www.shlomifish.org/
  41. Re:Slowing adoption by bigman2003 · · Score: 2, Insightful

    The fact that you make a blanket statement like this shows you put absolutely no thought into your...thoughts.

    Because we are running the same software that 85% of the world is running, and about 99% of our industry is running...we are dinosaurs.

    We should move over the the software that runs about 8% of the world's computers (being generous here) even though in our industry that would make us the only ones incompatible with everyone else.

    Good thinking- I would love to hire you as a consultant..because as you see it, one solution works for everybody...

    --
    No reason to lie.
  42. Re:Slow adoption and the cure by mrchaotica · · Score: 2, Insightful
    Now with open source software there's not much free support
    What free support is there for Windows? Not Microsoft's, certainly -- it might be "free" as in no extra cost, but you did pay for it when you bought Windows.
    --

    "[Regarding the 'cloud,'] ownership was what made America different than Russia." -- Woz

  43. No single suppliers by Anonymous Coward · · Score: 2, Insightful

    Freedom has a business case.

    Many businesses have a policy that require no single vendor products in business critical areas. This policy seems to have been forgotten in IT.

    This type of policy is about securing the future of the company by guaranteeing its freedom to change vendors.

    Freedom is good business.

  44. Re:Hey now, by Anonymous Coward · · Score: 3, Insightful

    Most of the statistics are pulled from Netcraft surveys, so unless "the gods chosen few" who run BSD lie in their server string, Linux has a huge numerical advantage.

  45. CIOs in an SMB!!!!!!!????? by segedunum · · Score: 1, Insightful

    What normal small or medium sized business has, or can even afford, a fucking CIO?! What planet are Microsoft on if they think that?

    The vast majority of SMBs do their IT on an ad-hoc basis, and mostly rely on local IT businesses and individuals that they know to produce cost-effective solutions. There are a lot of local IT businesses out there that use Linux and open source software to give them the flexibility and cost savings they need. The running theme for small businesses when looking to expand their network and server infrastructure is that it is simply too expensive, particularly with Windows at the back-end.

    I don't doubt that the vast majority of SMBs use Windows desktops, but as for server and network infrastructure - small businesses just cannot afford Windows 2003, CALs and all the other paraphenalia. Microsoft is in a dream world if they think that this is some sort of untapped source of gold.

  46. I don't agree... by rmdyer · · Score: 2, Insightful

    If I'm looking to the real future of computing, I'd rather know what a bunch of geeks in high school think about technology than some random group of CIOs. They'll have the greatest degree of influence over it in the long haul.

    Adolecents are very bad at determining anything that is going to last a long time. There's a lot of quick, off the cuff, rebel without a cause, I just want to be different attitude. High schoolers may determine fads, but not long term statistics. As for the other group, the over the hill stuffy antiques that occupy the highest ranks in companies, they too have problems. They are most likely to stick with what they know too stongly and never change. Many of them did go down with the mainframe. No, I'll take the middle ground on this one, as the guassian curve of change requires. Many of the people now working in the trenches know most what's going on.

    I agree with you about technology becoming a commodity, but the problem is I don't see how there is an equivalent between something actually new, and Linux/FOSS. An OS is an OS, and Microsoft's OS isn't technologically different from Linux as say PCs were to mainframes. Even so, I'm still unsure about whether another "revolution" is going to take place in our industry. It would be nice to have a free and open OS, as well as applications to run on it, but development does have a cost in terms of time, as well as money. I'm assuming Microsoft will "eventually" lower their prices enough that makes it pointless to actually check Linux out. The problem is, do we still want them to "control" us?

    I would love to see a technologically new, free, and open OS, that is actually different from the OSs we are familliar with, but somehow I don't see this happening. And since it may not happen, I don't know how any CIO (or app vendor) is going to choose between two OSs that basically have the same function, except on price, especially since one of them has 90 percent of the market.

    Working in the trenches as I have however has given me good perspective on how a company like Microsoft exercises control over its customer. Microsoft doesn't seem to (or hasn't up to now) actually wanted a stable core that can be built upon as time progresses. They know that if they can get you to "whole hog upgrade" every few years then they can be on the gravy train for life. They know that selling the whole hog is more profitable than selling the pieces "componentized". This kind of thinking yanks my chain, and you can bet our CIO will eventually hear about such problems from the trenches.

  47. Looked at a different way... by Imposter_of_myself · · Score: 1, Insightful

    How come nobody is looking at it the other way. The desire here is to focus on some imagined learyness of Linux. I would like to see a survey that came back and asked if Linux users were considering jumping ship to Windows. I think you would find a LOT higher percentage would say they are NOT considering Windows.

  48. Re:Slowing adoption by zulux · · Score: 2, Insightful

    What lala land do you live in where unpatched linux boxes don't get viruses?


    Show me a virus for OpenBSD on Sparc and we'll talk.

    --

    Moneyed corporations, non-working 'poor' and criminal prisoners are turning productive citizens into tax-slaves.

  49. Re:One single positive thing.. by snorklewacker · · Score: 3, Insightful

    What mom and pop want is Quickbooks. Try and sell them on GNUCash, and they'll respond "That's nice, where's Quickbooks"? And they'll have a reason for that question, believe me.

    Mom and pop pay some nice people $20 a month for their business's webserver and email, and they're more than willing to eat that cost if it means someone else looks after the computer (which includes the hardware and the net connectivity as well).

    Linux is a fine desktop, and does great on the server. Web surfing, check, email, check, web serving check, databases, check. It does lousy on the mid-end. Appointments? Billing? Bookkeeping? Where do you start? Freshmeat?

    --
    I am no longer wasting my time with slashdot
  50. Re:Slowing adoption by On_fire7 · · Score: 2, Insightful
    "What lala land do you live in where unpatched linux boxes don't get viruses?"
    He didn't say anything about not patching, he said service pack, there is a difference.
  51. Re:Slowing adoption by mwfunk · · Score: 2, Insightful
    Seriously- what would switching to Linux buy these guys? They might save a few thousand on development tools and OS upgrades every few years, but that's pocket change for most companies. They have a solution that works that they're happy with, and switching over would be a huge time and money sink (rewrite a lot of code, migrate all their users to new machines, etc.). That might not sound like much to you but there can be endless complications. Considering that their present setup works fine for them, what's the point?

    What if you had some piece of software, say with a codebase of half a million lines of code, that had been tested and debugged to hell and back. Alas, it's in some slightly older programming language. Then a bunch of consultants come along and tell you that you need to rewrite it all in some flashy new programming language, for basically no other reason than they think flashy new language is much cooler than slightly older language. That would be pretty stupid, right? Well, that's what nearly all of the responses to this guy sound like.

    I use Linux quite a bit at work and at home, and have been instrumental in getting OSS tools more widely used at work. Along the way I've had to do a lot of serious thinking about what the best tool for the job was, and debate all kinds of people (with a lot more years of experience than me) about why we should go one way and not the other. I recommend some open source solution and the hardcore MS people resist the crap out of it. I recommend a proprietary solution and a bunch of other people think I've gone insane. In all cases I did boatloads of research and suggested what looked to be the best tool for the job. The main conclusion I drew from all of this is, the more black and white someone thinks these issues are, the less clueful they are. Your Linux advocacy is the product of just as much of a herd mentality as those with MS-only blinders (which is definitely not the original poster, but you flamed him anyway).

  52. Pro-Choice by Foofoobar · · Score: 2, Insightful

    This is exactly the point. People don't see that they have choices but if they see that they have a choice in one area of technology, they begin to check to see if their are other choices that they can make as well.

    Microsoft's big plus is in making consumers think that there are no choices. It is scared of people getting the chance to make a choice and even more scared of consumers making an INFORMED choice.

    Just because you use Windows and have always used Windows does not mean that is the best choice for you. It means that you have not taken the time to investigate if there are better choices and have just accepted the fate handed to you by the Microsoft corporation.

    One day these other Windows people will wake up abnd learn that they have a choice whether it be a different browser, a different OS, a different Office app, a different web server, a different database or whatever.

    One day they will realize that they have choices and that is what Microsoft fears the most. They want to convince you that even if you do have a choice, that it isn't a REAL choice. And they are losing.

    --
    This is my sig. There are many like it but this one is mine.
  53. Perspective - campaign is NOT WORKING! by OwlWhacker · · Score: 2, Insightful

    The campaigns against Linux seem to treat it as if it's something that used to be widely used but is now dwindling. We all know that this isn't true.

    Linux has really jumped up out of nowhere, and is now being considered by quite a large percentage of businesses.

    The 'facts' seem to show that Linux is growing in popularity at a phenomenal rate, and is battling extremely well against Microsoft's considering the lock-in/lock-out situation.

    The world complained about stability, and Microsoft made Windows more stable.

    The world complained about security, and Microsoft... well, it seems to be having a good try.

    Now, the world is complaining about lock-in, and Microsoft... oh dear. Is Microsoft going to open its protocols, APIs and file formats? I think not.

  54. Re:Slowing adoption by RzUpAnmsCwrds · · Score: 2, Insightful

    "Why are we paying Microsoft $5000 just to serve files for 20 people?"

    I don't know, because Windows Server 2003, standard edition, with 10 CALs, is around $500.

    "A year later, you notice that you haven't had to reboot it or 'fix' it, or virus scan it, service pack it"

    Bullshit. Patching is a necessary part of any OS. Hell, there have been major holes in SSH, the kernel, Apache, and Samba in the last year. Windows is not unique in this regard.

    We run Windows because it integrates well with our systems. IIS and Exchange use Active Directory for authentication. So do our file servers. Our file servers respond to our group policy changes.

    It means less manual work and less scripting. WS2003 integrates "out of the box". No Linux distro can offer that.

    $500 is a small price to pay for that.

  55. Re:Slowing adoption by Anonymous Coward · · Score: 1, Insightful

    You can certainly demand that your current staff learn Linux. I have to agree with the other poster on this thread; the idea that your people should only need to know one platform is ludicrous in this day and age. You'll probably be doing them a favor; my background is UNIX-focused and when recently looking for a job, most firms wanted people who knew both Windows and Linux.

    Furthermore, there's this thing called interoperability that is afforded to a large extent by TCP/IP. You ignore this when you mention "stupid little fanboys" and then spout off the same line as MS when you talk about the costs of fully transitioning to a Linux infrastructure. The fact is, the larger organizations that MS is targeting have such large infrastructures that they can run their proxy servers or mail servers on Linux, maybe even run their public-facing web site on Apache/Linux, but keep the rest of their infrastructures intact. There are areas where Windows is unbeatable, but there are also areas where Linux excels. A good technologist will know the correct applications for each platform and act in a way that maximizes the value of their systems. If your technologists can only see the value of Windows, I hope for your sake that you have a good consultant on hand. Maybe I'll be hearing from you someday.

  56. NO FREE SUPPORT?! by tannhaus · · Score: 2, Insightful

    Now with open source software there's not much free support

    You have GOT to be smoking crack with this one. Nothing the size and scope of the linux user community exists in windows. If you recall, the linux user community has won AWARDS for its support.

    You can say a lot about linux, but you cannot say it doesn't contain free support. Linux is the epitome of free support.

  57. Re:No, it doesn't need to be.. by Sique · · Score: 2, Insightful

    You are missing the other point: Reboot if you do something that affects the boot process. Normally you don't have to do anything to the boot process or the software involved in the boot process. Only if you patch kernel and loadable modules, you have to reboot.
    If you patch software that is started at boot time it should be enough to just restart the services. That's why you have the /etc/init.d/ directory (or /etc/rc.d/init.d or /etc/system/init.d or whatever...) where all the scripts are to be used to start and stop services.
    The one who screwed up his firewall was actually recompiling the kernel without testing if it runs. That's bad. The one with 550days uptime didn't have any kernel patches to test. So no reboot.
    If you look at the patch descriptions they actually tell you if a reboot is necessary after applying. And no. You don't fiddle around in the boot scripts of a working server. You have a second server where you can happily reboot as you like to test necessary changes to boot scripts. And even then above said still applies: Restarting the service using the changed boot script should be a sufficient test. UNIX is designed to have as much as possible independent of each other. And a vendor changing a boot script in a way that it requires to change the sequence the boot scripts should be called will always put BIG WARNING SIGNs at this patch. As does the free and open source community.

    --
    .sig: Sique *sigh*
  58. Re:Slowing adoption by Anonymous Coward · · Score: 1, Insightful

    You are going to find your company at a competitive disadvantage when the bulk of computer users eventually migrate to cheaper equally-capable open systems, such as Linux and Solaris running GNOME. Your company will be left with huge licensing contracts with Microsoft, while your competitors are cutting their infrastructure costs tremendously.

    Good luck.

  59. Re:Slowing adoption by tomhudson · · Score: 2, Insightful
    Whoa, cowboy! Just look at the stats (pulled from the top of the page)
    48% were not interested in Linux
    15% were not sure about Linux
    10% plan to evaluate Linux.
    - - - - -
    73% TOTAL
    In other words, Linux is already used by 27% of the market, and another 25% are either "not sure", or have already decided to try to switch.

    Be afraid, Gates, ... be VERY afraid.

  60. Twisted Number by Anonymous Coward · · Score: 1, Insightful

    GrowLaw [www.groklaw.net] tore up a similar artilce a few months ago.

    Let's see.....
    15% got there ass stuck on the fence == 15% still there
    10% plan to evaluate == 10% still "evaluating"

    48% not intereset == 52% ARE interested

    You also have to know the questions asked as they can be just as "loaded" as the answeres.
    I also helps to know who was surveyed.
    But these will never be released.

    Survey - Dr. Bob do you think Crest toothpaste is better than the other.
    Dr. Bob - Never used Crest
    Survey - Thank you.....[dial tone]

    Dr. Tom/Jim/John/Mary/Dave/Sally/Adam/Carl/Doolittle - [same question]
    [answer from all] - Yea, it tastes better.

    Results == 9/10 dentist recommend Crest

    Nothing new here.................