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Pingtel Open Source VoIP Debuts in Europe

jasperbg writes "The Register has an interesting article on open-source VoIP provider Pingtel's debut in Europe. Pingtel is a commercial company which packages and sells products based on code from the SIPfoundry open source community."

58 comments

  1. Re:So? by trandism · · Score: 0, Flamebait

    Everyone knows that you should have a hotmail account

    --
    www.lemonodor.com A mostly Lisp weblog
  2. This has been in the making for a while by Dancin_Santa · · Score: 5, Interesting

    It seems that a year ago Pingtel had its doubts about SIP as the sole technology for VoIP. And they are right, of course.

    The key to making this work is a combination of SIP and other related technologies, but most of all, VoIP needs a solid business plan to work. Despite good technologies and intentions, without a business plan that is well-designed, the project will be doomed to failure. Pingtel thinks they have the right business model. Time will tell

  3. Package and Sell by Kinky+Bass+Junk · · Score: 3, Insightful

    It always seems strange to see a company that "packages and sells open source software", it makes it sound as though all it does is crawl the net for open source software, and then sell it as their own.

    --
    Anonymous Coward
    1. Re:Package and Sell by shutdown+-p+now · · Score: 2, Informative

      Nothing wrong about it, as long as they give proper credit to the original authors.

  4. skype... by torrents · · Score: 5, Insightful

    it would be nice if there was an open source alternative to skype that got major backing by some big players... let's hope this is it! (not that skype isn't good, it's great... but competition is even greater)

    --
    Get your torrents...
    1. Re:skype... by Anonymous Coward · · Score: 2, Informative

      What exactly do you want from VoIP which only Skype offers? The firewall piercing net code will never be part of any standard VoIP protocol. It's just plain inacceptable in a corporate environment. The higher voice quality comes at the expense of increased bandwidth consumption and has no effect on VoIP-POTS calls anyway. The presence functions are better performed by IM software like ICQ or Jabber. So, what is it?

    2. Re:skype... by torrents · · Score: 1

      simple... price and availability...

      --
      Get your torrents...
    3. Re:skype... by Anonymous Coward · · Score: 0

      There's an abundance of free SIP clients. Do you perhaps mean "what everybody else uses"? That would be a sad development: another proprietary protocol winning despite good, free and open alternatives being available.

    4. Re:skype... by fullstop · · Score: 2, Insightful

      It's certainly be nice to have some open-source Skype-grade competitors coming up. But I am sure this is not likely be one of them. Skype's PSP architecture is still unique and SIP-based products are simply not going to get any close (to this architecture) in the short run.

    5. Re:skype... by hanssprudel · · Score: 1

      That would be a sad development: another proprietary protocol winning despite good, free and open alternatives being available.

      It isn't like Skype is winning because it was forced on consumers. The fact is that VoIP and SIP etc. were around before Skype, and yet Skype has managed to grow huge in less then a year, with zero advertising or large corporate support, while the other technologies are going nowhere.

      I'm pretty much as big a supporter of open source and open standards as they come. In fact, Skype is the ONLY non-free application I run. The ONLY. But I do run Skype, because it provides me with something important that I cannot get elsewhere.

      Skype is the only VoIP client for which I could tell my mother, on the other side of the planet - "just install and then search for my name to call me". I would have loved to point her at an open application, or an open protocol instead, but I found nothing.

      So can you point me at the "good, free, open alternatives"? Because my experience is that with anything else I would have had to say to my Mom: "Please download and install the crappy (shareware/nagware/crippleware) client, then spend two days reconfiguring your NAT gateway (which you have no clue how to do), and then all you have to do to call me is type in a 12 digit number identifying my computer (which changes every week) and if you are lucky maybe it will ring on my side - after which we won't be able to talk anyways because the portforwards for the RTP stream aren't working correctly, and after a few days we will give up."

      The fact is that we, the supporters of free and open protocols, have completely dropped the ball on this, and Skype, as much as I hate to say it, has got it right. Skype has made my life better, and my families life better, by producing VoIP software that actually WORKS. I would love to be wrong - and if I was to find a simple, good, firewall piercing, voip system with prescense and clients for Windows, Linux, and Mac, I think I could convince my family and friends to use that to talk to me. So please show me what it is you are talking about!

    6. Re:skype... by petermgreen · · Score: 1

      skype has got it right but only by playing really dirty

      they take the bandwidth of lusers who have unfirewalled network connections (or who have firewalls but are ignorant enough to open the ports) and use it to route calls of those who are behind even the most restricive firewalls and to keep the networks structure together

      basically skype relies on exploiting idiots to allow everyone to have service even if behind a very restrictive firewall.

      --
      note: i'm known as plugwash most places but i screwd up registering that here somehow in the past and now can't register
    7. Re:skype... by Anonymous Coward · · Score: 0

      Here is the alternative...comes with a free ENUM number and a SIP number. http://sip2sip.info/

    8. Re:skype... by torrents · · Score: 1

      basically skype relies on exploiting idiots

      just like every government... and most corporations...

      --
      Get your torrents...
  5. Re:w00t Indeed! by pbhj · · Score: 5, Informative

    How about this for a summary ...

    Rich points out that many of the key members of the key IETF working groups also sit on the board of SIPfoundry.

    The rest is just a bit of marketing speak - basically an advert with some generalised statements about where SIP is going and why SIPfoundry is better than Asterisk.

    El-Reg put it down to a conflict between a standards group (SIPfoundry) and a "fleet-footed" application development group (Asterisk) ... as we've all seen the standards always win over the latest bells and whistles!

    Oh, wait! ...

  6. Re:So? by FidelCatsro · · Score: 4, Insightful

    I call godwin's on that...
    Its finaly nice that VoIP services are comming here in an open source form , i just wonder how they are going to deal with emergency dialing , Since the rulling last week over in the USA i hope they had good sense to deal with it from the groud up , rather than rulling against them forcing them to do a rush job

    --
    The only things certain in war are Propaganda and Death. You can never be sure which is which though
  7. No news is .... by filthy-raj · · Score: 0, Flamebait

    Geez, I bet that faster than you can say "slow news day" there will be a shitty 'documentary' about the people lining up for VoIP service ...

  8. Re:So what's the deal with these captchas? by Anonymous Coward · · Score: 0

    hizzle heazing schnazzle snozz

  9. Didn't test me by Anonymous Coward · · Score: 0

    n/t

  10. Re:So? by Anonymous Coward · · Score: 0

    WHAT?

  11. Re:So? by Anonymous Coward · · Score: 1, Insightful
  12. Pingtel? Pringle? by EnsilZah · · Score: 4, Funny

    Was i the only one reading it as Pringles?

    And i got all excited over Voice-Over-Pringles-Can for nothing. =(

    1. Re:Pingtel? Pringle? by antdude · · Score: 2, Funny

      Heh, me too. I was thinking Pringle cans for wireless improvements. Hehe.

      --
      Ant(Dude) @ Quality Foraged Links (AQFL.net) & The Ant Farm (antfarm.ma.cx / antfarm.home.dhs.org).
    2. Re:Pingtel? Pringle? by sbryant · · Score: 3, Funny

      After some testing, I found out that they don't work particularly well in wireless mode. In fact, wires as such don't work very well either - string is much better, but must not be slack.

      However, the whole testing thing has highlighted another problem - I had to suitably dispose of the can contents before the testing could begin, and now that I've popped, I don't think I can stop. I need a cure for this new addiction!

      -- Steve

  13. Re:We tried working with VOIP... by Anonymous Coward · · Score: 0

    Please tell us where you work that employees find themselves in a position to require 911 service daily.

  14. Is parent post for real? by gibbsjoh · · Score: 3, Insightful

    Something about this post seems odd. Maybe I've just been trolled (!), its Monday morning and my brain is still off. Anyone else think this is bogus? The giveaway, for me is "the VOIP suddenly had an error reading from our intranet site." Huh? Vonage reading from an intranet site? Ugh, coffee...

    --
    -- "...I'm a bad guy because I, well, I sing some rock-and-roll songs." M. Manson
    1. Re:Is parent post for real? by Anonymous Coward · · Score: 0
    2. Re:Is parent post for real? by Anonymous Coward · · Score: 0

      That's two, not twenty. Your absurd hyperbole is worse than any troll.

    3. Re:Is parent post for real? by trandism · · Score: 2, Funny

      He meant 10 posts, not 20 (for those who understand binary)

      --
      www.lemonodor.com A mostly Lisp weblog
    4. Re:Is parent post for real? by Anonymous Coward · · Score: 0

      was that supposed to be funny?

    5. Re:Is parent post for real? by Anonymous Coward · · Score: 0

      (-1, Lame)

    6. Re:Is parent post for real? by Anonymous Coward · · Score: 0

      if you actually know what slashdot is for, and who reads it, then yes it was, unless you have a NORMAL sense of humor, in which case F off! slashdot is "The Nuts and Volts of News for Nerds" as stated by one of the many slashdot titles

    7. Re:Is parent post for real? by Anonymous Coward · · Score: 0

      >>its Monday morning and my brain is still off

      Maybe you downloaded your brain to back it up, and then accidentally deleted the original.

      http://science.slashdot.org/science/05/05/23/16522 22.shtml?tid=191&tid=126

  15. Can't resist.... by the+MaD+HuNGaRIaN · · Score: 2, Interesting


    1. Google for open source project
    2. Repackage code
    3. ???
    4. PROFIT!!!

    Really, as long as they are not violating the license agreement of the OS project, who cares? Lot's of people do it. Some companies (like the morons I work for) insist on spending money on software.

    Our "Chief Software Engineer" (some very, very, very old guy who hasn't written software since punchcards went out of style) proclaimed "Open Source software is worthless. If it had any value, it wouldn't be free."

    So, someone has to cater to that mindset. That's all there is to it. I wish I had the time/resources/contacts to do it, because there's definitely no shortage of people who will pay money for something that they could get for free.

  16. A commercial company? by Anonymous Coward · · Score: 0

    Who woulda thunk it?

  17. Re:So? by NiteHaqr · · Score: 3, Insightful

    The whole emergency services thing is a pile of crap. Just because a VoIP service performs LIKE a telephone, doesn't make it a telephone service.

    The 9xx issue is just a way for the authorities to get their foot in the door of regulating VoIP.

    I really feel that education about what exactly VoIP is and isn't would be better than regulation - It is a real shame that it takes death and injury for people to actually pay attention to the limitations of technology.

  18. No crawl/package/sell here; Pingtel wrote it by sipfounder · · Score: 5, Informative
    Contrary to the assumption in this specific post, this is not a case of spider/package/sell. Pingtel itself wrote 100% of this software in the 6 years of its venture-backed history prior to releasing it under an open source license. This was previously closed-source software from a company that decided to shake up the VoIP business by shifting from a closed-source model to an open-source model.

    So Pingtel is not merely selling something they didn't work hard to create. They made the original corpus of code, though the growing contributions of others will clearly improve it.

    And even after these contributions grow in proportion to Pingtel's original source, there's still benefit in providing the same service RedHat does: decide what is ready for "prime time enterprise deployment" and what isn't, and package a release accordingly.

    1. Re:No crawl/package/sell here; Pingtel wrote it by timjdot · · Score: 1

      Is Pingtel's software the best? What is the state of Open Source PBX and VoIP? What names should I research? Thanks. I'm doing a general analysis of Free/Open v. Closed/Commercial at http://www.unitedswe.com/opensrc/images/sheet001.h tm and http://www.unitedswe.com/opensource.htm
      and have read several articles on Open Source PBX software but still looking for a good summary or comparison matrix.

      Thanks for any references,
      TimJowers

      --
      Expect Freedom.
  19. Re:So what's the deal with these captchas? by Anonymous Coward · · Score: 0

    Yeah this looks like a bit of bs to me...

  20. What I want that Skype can't provide by sipfounder · · Score: 5, Interesting
    1. Something less invasive. Skype's peer-to-peer discovery techniques used at startup "learns" too much about my network "inside" my firewall by doing all kinds of broadcasting, exploring, poking, etc. I don't like it when some other, random company's software starts dissecting the organization of my internal network. I don't trust what they will, or won't do with that info, particularly since it is in the hands of a company who has a demonstrated willingness to do things the rest of the world may not be happy with but that it thinks are "good."
    2. Something that the open source community can expand on in the way the Skype APIs are doing, but not do it in only the ways Skype -- in it's infinite wisdom -- decide are things that are useful / ok / interesting. This is the very beauty of open source -- lemme do what I want.
    3. Play well with others. There are tons of SIP-based products and services starting to enter the market. (See the lists at www.sipforum.org and www.sipcenter.org, etc.) Skype is attracting some providers for SkypeOff, but I'd rather take advantage of the SIP industry's last 5 years of work to make a broad array of products (VXML engines, conference control interfaces, media servers, IP PBXs, etc.)

    Oh, and to the point that Skype's firewall piercing is unique or unacceptable -- it isn't. See an analysis of Skype signaling done at Columbia University. Skype appears to use a variant of the STUN/ICE technique currently being worked through in the IETF for use with SIP, too. What isn't acceptable in the corporate environment is the local LAN probing / discovery that Skype does at startup!!!

    So I want something that plays well with me, and others.

  21. Re:We tried working with VOIP... by westlake · · Score: 2, Interesting
    Please tell us where you work that employees find themselves in a position to require 911 service daily.

    a sheltered work program for the disabled. light industrial. all the ordinary risks of accident and fire on the shop floor plus 150 clients who may need emergency medical services, advanced life support, at any moment.

  22. Re:We tried working with VOIP... by Anonymous Coward · · Score: 0

    you're depending on your internet connection for that???

  23. Re:So? by Anonymous Coward · · Score: 0

    Groklaw's credibility has been diminished for very specific reasons, including its censorship policy, hypocrisy and flouting Godwin's law.

    Let's be clear: PJ threw the first punch at MoG by publicly accusing her of lying. Thereafter, the Groklaw community regularly attacked MoG in the most vicious and personal terms. If someone was anonymously running a web site attacking me, I sure would want to find out who was behind it.

  24. Re:w00t Indeed! by nblender · · Score: 1

    Asterisk is a demonstration product that Digium wrote to sell their proprietary hardware. They don't care about interoperability with other SIP devices, which is why you've never seen them at a SIPit interop event, and which is why Asterisk doesn't interoperate well with user agents... Sure, you can call your grandma with it and talk to her for 10 minutes, maybe even put her on hold, but don't try any really complicated call scenarios. That's why there are standards.

  25. Re:So? by Registered+Coward+v2 · · Score: 5, Informative

    The whole emergency services thing is a pile of crap. Just because a VoIP service performs LIKE a telephone, doesn't make it a telephone service.

    Two comments:

    Vonage, in the US at least,sells their service as an alternative to a land line - with number portablity, LD, etc. How they route the call is irrelevant to what service they are providing. People will expect 911 to work, and it should work just like any other phone.

    Vonage, to their credit, does explain that you need to register to get 911 to work. Personally, if I were to use Voip at home I'd still keep a landline for emergencies and backup, at the lifeline rate if possible. Right now, my service is used to call from overseas to the US.

    The 9xx issue is just a way for the authorities to get their foot in the door of regulating VoIP.

    Actually, it's a way for existing phone companies to drive up the cost of VOIP, slowing it's acceptance, make some $$ on the interconnect, and buying time while they try to decide what to do.

    There's a whole body of econmic thought on what regulation really does - starting with a Nobel Prize winning idea that regulation benefits the regulated.

    I really feel that education about what exactly VoIP is and isn't would be better than regulation - It is a real shame that it takes death and injury for people to actually pay attention to the limitations of technology.

    While education is good, it's largely irrelevant to the issue - VOIP is being sold as phone service, so people will expect it to act like one. If it doesn't, they'll scream. And even tech savvy peopel (suchas a neighbor of mine who happens to be an engineer) buy it because it's cheap, and haven't really thought about what happens when they lose power, their ISP has connection problems, or they dial 911 and don't get right into the emergency call center.

    An the existing phone companies would like to regulate low cost VOIP out of business (at least until they decide how to offer it), while using VOIP tech to route calls they carry.

    --
    I'm a consultant - I convert gibberish into cash-flow.
  26. Re:So? by Anonymous Coward · · Score: 2, Interesting

    I disagree with expecting 911.

    VoIP services should be responsible and advertise that their phone service is not as reliable as publically regualted POTS is.

    There is no regulation to ensure the reliablity of VoIP but there exists regulations for your POTS lines.

    What happens when your DSL or cable goes down? There is not much you can do about it. You can hope your ISP fixes it in a timely fashion. A regulated POTS service, on the other hand, is required to keep a certian very high level of service.

    There is no way that VoIP can be regulated like a phone line to ensure suitability for emergency service. Saying it needs 911 is absurd. Saying it needs to be regulated is even more absurd!

    The whole 911 issue smells of telecom lobbies and special interests trying to nip VoIP in the bud to ensure they do not take away their competition in the long distance market.

    If you depend on your consumer grade internet connection for 911 service, you're insane.

  27. Oh, pun source by noims · · Score: 1

    The lads at El Reg are certainly enjoying their puns today:

    Revenge of the SIP

    Star Wars: Asterisk Vs SIPFoundry

    You'd swear they were fishing for jobs in the tabloids!

    --
    This is not the greatest sig in the world. This is just a tribute.
  28. Re:We tried working with VOIP... by rob_squared · · Score: 0

    Microsoft.

    --
    I don't get it.
  29. Re:So? by Anonymous Coward · · Score: 0

    Packet8 (packet8.net) has E911 service. Used both Vonage and Packet8 and settled for Packet8. Been a happy VOIP user for over a year now.

  30. Let's keep some perspective by Anonymous Coward · · Score: 1, Interesting

    There's a lot of gas escaping here. Let's keep some of the more important points in mind:

    For many "open-source companies", the bulk of the code they ship is code they've written themselves and placed in open-source. For instance, Pingtel with sipX, Digium with Asterisk, Atlassian with JIRA, Ximian with Evolution, etc. OTOH, there's nothing wrong with a company like Red Hat where most of the code they sell they didn't write. But the open-source company is a business model that people haven't been using for very long, so it will take a while before the financial engineering of such companies is fully debugged.

    But as Brooks said in "The Mythical Man-Month", once the code runs, 2/3 of the work remains to be done. Open-source companies make their money doing (and charging for) the other 2/3 of the work. But having the source itself be open is a guarantee to the users that the company won't try to scalp them in the future for maintenance -- a guarantee which is valuable to the customers, and so, paradoxically, raises the price the company can charge.

    The fact that there are at least two serious competitors (sipX and Asterisk) in the open-source SIP universe shows that it is maturing into delivering real products, that is, software that can be used by mainstream customers, not just early adopters. A few more competitors would be even better. In the long run, the projects/companies will divide the market between themselves based on their particular strengths and weaknesses. But there's nothing that a mainstream customer likes better than making a chart giving A/B/C/D/F grades to several competing products on various features, and choosing the product that best meets his needs. It gives him something he can show to management, and shows that he has a viable Plan B if his first purchase doesn't work out.

    The beauty of SIP over all the proprietary systems (and to a lesser degree over Asterisk's IAX) is the ability to connect various different components in a nearly seamlessly way to take advantage of disparate strengths, provide redundancy, or to support multi-site operation. A *lot* of thought was put into SIP to provide facilities that can be used to implement such system. For instance, several sites operate combined sipX/Asterisk systems. This configurability opens the door to highly customizable systems, serious competition for each individual component of a phone system, and incremental upgrades, all of which puts the economic power in the hands of the users rather than the vendors. (Remember how IP did that for networking? When was the last time you heard of X.400 networking?)

    911 (emergency) services are by no means a red herring -- and a phone is not just a way for *you* to summon emergency services, but also for everyone else in your vicinity. (That's why cell phones cannot lock out dialing 911.) So SIP systems, to be real, have to fully implement 911. But like so many things in the real world, 911 has a business/political dimension as well as a technical one. As far as I can tell from the newspaper stories, the FCC just whopped the VoIP companies that they *must* implement E911, and whopped the telcos (who manage the 911 system) that they have to allow VoIP companies to route calls into it. A very reasonable decision.