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Class Action Suit Forces Palm to Replace Dead PDAs

leshert writes "After years of denying the problem with bad backup capacitors, Palm is settling a class action suit. If you have a dead Palm m100, m105, or m125, fill out the paperwork, and send it in, Palm will replace it with a new unit. No word yet on with what they'll be replacing it with, but I can imagine there are a lot of pack-rat geeks like me with one or more dead PDAs stashed away in a box."

3 of 191 comments (clear)

  1. Re:Cheap scam! by NilObject · · Score: 2, Informative
    From TFA which I did not R completely:

    If you did not own a Palm m100, m105, or m125 at some time between June 1, 1999 and May 4, 2005, you are not eligible to make a claim and should not submit a claim form.


    Thankfully, e-mailed receipts are easy to fudge. Thank you, text editors!
  2. m515 also by Anonymous Coward · · Score: 1, Informative

    I bet palm had a lot of fun dealing with the m series, they had a settlement on the m515 line also: http://www.pdaesdsettlement.com/

  3. RTF Paperwork by davmoo · · Score: 4, Informative

    Some of you are overlooking a few points.

    First, while the players involved with the suit have reached a settlement, it has not been approved by the court. While chances are the court will approve, its not a done deal. And the notice I got says that court hearing is not until August.

    Second, before you all go looking for dead PDAs at yardsales and on eBay, the settlement also says its limited to m100, m105, and m125 PDAs that have that battery problem BUT ARE OTHERWISE FUNCTIONAL, and Palm(One) has the right to physically check your PDA to make sure that is the only problem.

    Third, it says your unit will be replaced with a new or refurbed m100, m105, or m125. While you might end up having your m100 replaced with an m125, they are not going to take your banged up m100 and give you a shiny new T5 still in the shrinkwrapped retail box.

    And forth, it also states the settlement is limited to one per address. While obviously there are ways around this one, its not hardly worth the trouble for such an outdated PDA.

    Finally, I've seen a lot of posts here to the effect of "if Palms are so bad, why do you want another one?". The reason you see comments about Palms sucking is because the people who have them and like them don't comment. Its like complaints about PayPal...while the hundreds of people who have problems with PayPal make the evening news, you don't hear about the hundreds of thousands of people who never have a problem and are happy.

    I have two m105s and a Zire 71. Other than losing the data while changing batteries in the m105s (which is why I synced daily), I have been extremely happy with all of them. And when I decide I need some additional function not in my Zire 71 and I need to replace it, it will be with another Palm product.

    --
    I want a new quote. One that won't spill. One that don't cost too much. Or come in a pill.