Computer Jargon Too Difficult for Office Workers
slashflood writes "Most office workers find computer terms such as javascript and jpeg just as difficult to understand as a foreign language, according to a new survey. A poll of 1,500 staff by recruitment firm Computer People showed that three out of four wasted more than an hour every week simply finding out what some technical term meant. 'A massive 61% don't understand the difference between gigabytes, kilobytes and megabytes and as a result have sent e-mails with huge attachments that have blocked clients' systems.'"
Its not just computer jargon that is confusing
I still don't know what TPS stands for.
Has anyone else had a friend that works in an office enviroment that is extremely paranoid call you up screaming that the hackers have their port?
$fortune
Tomorrow has been canceled due to lack of interest.
This is why I like to throw in the term "flux capacitor" every once in a while when I'm explaining stuff to end users...
They don't seem to understand basic instructions, either. "Don't open any suspicious attachments, especially from someone you don't know." == "Open anything! It's fun! Oooh, pretty smileys!"
I know nothing
Erm. There were no studies cited by this article, making it even more laughable. Some guy in Wales says Office people have a hard time understanding ITSpeak. I say I have a hard time understanding a welsh accent in the FIRST place, so it's completely possible that if someone was discussing Network setup in Welsh I wouldn't even have anything to compare it to, seeing as NetworkSpeak is so foreign to even certain types of IT professionals.
But regardless, it has no 'base' layer of knowledge, no gradation, and no real study... Now a study, I'd be quite interested in that kind of study.
My little site.
Visio, visio--powerpoint PCX GIMP tar c++ RAM. Outlook? Gigahertz!
Is it some UK term that I'm missing? Or is he just proving he is part of the statistics in his report?
A man with a gun is called a citizen. A man without a gun is called a subject.
A massive 61% don't understand the difference between gigabytes, kilobytes and megabytes and as a result have sent e-mails with huge attachments that have blocked clients' systems.'
Give 'em all 28.8k modems, that'll teach 'em!
In a correctly managed facility, the IT guy's phone should almost never ring.
Mine never rings. It's not because the lusers don't have problems, I've just instilled the correct level of fear in them - turned my fair share into "high protien animal feed slurry".
Let me re-write your conclusion a bit:
In a correctly managed facility, with correctly managed lusers, the BOFH's phone will never ring.
Soko
"Depression is merely anger without enthusiasm." - Anonymous
Excell - this helps to run programs on your PC
What is Excell and what does this mean. I have never heard of it, but aparrently I should have it, because otherwise programs won't run on my PC.
My favorite comment though was the PDF- a document that can be read on any PC. Oh yeah? Can it be read on the PC that doesn't have a PDF reader on it? Hmm!
I tried for 5 years to come up with a clever sig...only to realize that I am not clever.
I was going to post about my visit with my mother and the argument we had over computers. Then I saw your post.
My mother gives people legal advice without being a lawyer: "Save your money, here's a website that will make a durable power of attorney for you that you can print out and sign."
My mother gives medical advice without being a physician: "Here, take these pills for your cold, they really helped my thyroid problem."
My mother knows next to nothing about cars, but that doesn't stop her: "My check engine light came on, could you replace my alternator while you're down this weekend?"
Building codes: "You don't need a building permit, it's just a porch!"
My mother seems to know everything. Thanks to the wonderful technology of email forwarding, she now knows even more! "Barbara sent me this mail about how to prevent identity theft, so I scraped my signature off of all my credit cards and peeled off those magnetic strips."
A Government Is a Body of People, Usually Notably Ungoverned
Because they know how to use a question mark!
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Just another Tango Lima Alpha, that's Whisky Tango Foxtrot.
My sister's response when asked how often she had the oil changed in her car: "when it runs out."
Eloi are stupid, throw morlocks at them!