Apple to Replace Faulty Nano Screen

Sam Wil writes "Apple has acknowledged a flaw in the iPod nano screen that results in cracking, and attributes it to poor vendor quality. The defect affects less than one-tenth of 1 percent of all the nanos that have shipped so far. Apple will replace the screen of affected units for free." From the article: "However, the representative said that the screen-cracking issue is separate from reports that the slim new music player is more easily scratched than prior models. Complaints about both issues surfaced shortly after Apple introduced the flash memory-based Nano earlier this month. 'A few vocal customers are saying their Nano is more susceptible to scratching than prior iPods,' the Apple representative said. Apple said the Nano is made of the same polycarbonate plastic as the fourth-generation iPod and said it does not believe the scratching problem is widespread." You may recall we had a lively discussion about the screen-scratch flaw a short while back.

Comments

Re:Users with scratched screens are still out in t

[gowen]

Apple is willing to address the cracked Nano screens, but not the scratched ones.

In other news, shares in "Dave's Hammer Emporium" rose 12 cents in brisk trading.

Re:You'd think...

[Riddlefox]

What do you mean? They're doing great! They've really mastered the art of making easily cracked plastic goods! ;)

Re:Thin items snap.

[Frankie70]

I've already snapped two non-clamshell model cell phones in half by sitting on them

Seems to be a strange way to pass the time.

Re:Users with scratched screens are still out in t

[Junior J. Junior III]

Googling 'ipod nano screen scratch' yields 521,000 results.

Geez, have they sold that many of them already? That's amazing if they have.

Re:Easily scratched...

[j-cloth]

Think the iSkin people are happy about how easily the iPod scratches? Think Apple is aware of how happy iSkin is? Think people would pay $40 for $0.25 worth of rubber to protect their iPods if they weren't scratch prone?
Scratchy iPods are good for the economy.
</Conspiracy theory>

Re:ipod screen

[FidelCatsro]

I actually think its a conspiracy to reintroduce the smoking jacket. You iPod would be in grand shape if it was housed in a lovely Velvet jacket

Re:Users with scratched screens are still out in t

[Xugumad]

You think that's bad? Forget scratches, 'ipod nano kills' yields 120,000 results! :)

Re:Users with scratched screens are still out in t

[Rob_Warwick]

I've got an iPod Shuffle. No scratches on my screen!

Re:Are you saying they're lying?

[Overly Critical Guy]

Ah, we're about two-thirds of the way on the Apple Product Cycle:

A minor, rarely occurring flaw in the device begins to be discussed in the Apple support forums. Whiny, artistic types post lengthy diatribes about how this terrible design flaw has made the device unusable and scarred them emotionally. Electronic petitions are created demanding that Apple replace the devices for free, plus pay for counseling to help traumatized users overcome their emotional distress.

Re:Users with scratched screens are still out in t

[Seanasy]

Googling 'ipod nano screen scratch' yields 521,000 results.

Googling for 'baby zombie rampage' yields 98,900 results! Run for your lives!