Free Gentoo Technical Support

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Free Gentoo Technical Support

Posted by ScuttleMonkey on Monday October 3, 2005 @05:32AM from the finally-my-relatives-can-call-someone-else dept.

Anonymous Coward writes to tell us that GenUX is offering free technical support for anyone using Gentoo Linux. I spoke briefly with one of their support staff and he assured me that it would be completely free Gentoo tech support for approximately 2 weeks to help them 'work out the kinks' of their new support system. GenUX is offering this support through both web-based chat and the traditional phone call. I certainly hope this catches on.

19 of 209 comments (clear)

No way! by PopeOptimusPrime · 2005-10-03 05:35 · Score: 5, Funny

What kind of Gentoo nerd would I be if I called tech support?
"Sir, could you please hold?" by theurge14 · 2005-10-03 05:36 · Score: 5, Funny

"I apologize sir, our system is compiling. Thanks for holding."

/obligatory... and ha ha, really I'm a Gentoo user
1. Re:"Sir, could you please hold?" by eclectro · 2005-10-03 05:44 · Score: 5, Funny
  
  Or it would be - "Your call is important to us, please hold. Approximate compile time is 24 hours."
  
  --
  Take the cheese to sickbay, the doctor should see it as soon as possible - B'Elanna Torres, "Learning Curve"
2. Re:"Sir, could you please hold?" by bertramwooster · 2005-10-03 07:53 · Score: 3, Funny
  
  Its more likely to be the reverse.
  
  Customer: X is not working...
  
  Support : did you try "emerge Y"?
  
  Customer: Oh! lemme try...
  hmmm... er, can you hold on for a couple of hours please?
Two weeks free support? by paulwallen · 2005-10-03 05:37 · Score: 4, Funny

The compilation takes two weeks on machine? By the time I finish it, the support is over. No good
I already know... by Anonymous Coward · 2005-10-03 05:37 · Score: 1, Funny

...they advised one guy to rebuild his 486.
I wonder.... by Anonymous Coward · 2005-10-03 05:38 · Score: 1, Funny

Will they stay with you while you watch the system compile your selected code?

Tech support usually is unhappy is you have to sit with them for a couple days at a time.
Great! by clrscr · 2005-10-03 05:52 · Score: 5, Funny

Up to now I had to run down to Wendy's in-between shift changes to get to talk to a Linux developer!
1. Re:Great! by flood6 · 2005-10-03 07:37 · Score: 2, Funny
  
  This reminds me of another I heard:
  Q: What do you do when a OSS developer comes to your office?
  A: Pay for the pizza.
  
  --
  SEO Firefox Extension
Re:OSS piracy by delire · 2005-10-03 05:53 · Score: 4, Funny

GenUX has even funded paying for Bugs in Gentoo..
That's not very nice!
Interesting quote... by temojen · 2005-10-03 05:58 · Score: 4, Funny

...one of the most popular Linux distributions... ...Historically, Gentoo Linux has been one of the most stable and popular Linux distributions for power Linux users...

Wait... what?... Popular and stable???

Either they've confused Gentoo with Debian, or they're talking up their prospectus to sell shares...

(I choose Gentoo because of it's flexibility)
Re:Developer by stevey · 2005-10-03 06:01 · Score: 5, Funny

I'd love to see you "higher" Gentoo developers. The world needs more tall people ...
Re:Great Idea.... by Anonymous Coward · 2005-10-03 06:01 · Score: 1, Funny

emerge aspell
this is modus operandi by mayhemt · 2005-10-03 06:05 · Score: 2, Funny

CSR: gentoo support how can i help u?
./ geek: well i have problem with vwx..i configure y & vwx is messed up & i cannot load the z module & i dont want abc daemon to be kicked in when def server shell is up

CSR: ooh..hold on sir, while i transfer u to apropriate department..

after 5-mins...

CSR: sir, you to have compile def modules with fgh libraries in 3443.115 version & then use the binaries of stuvw to download the ijklm, that will solve the prob.
./ geek: Thank you so much. will try it & get back to u if it doesnt work...

CSR: very much welcome sir (closing the google search page & the forums talking about the same problem)
Re:Developer by Adelbert · 2005-10-03 06:06 · Score: 2, Funny

Yes one of GenUX's goals is to higher Gentoo Developers

Maybe they could just get all the Gentoo hackers to stand on cardboard boxes? Sometimes, the simplest solutions are the best.Although I guess that's not a very Gentoo mentality.
Obligatory (and on-topic) by $RANDOMLUSER · 2005-10-03 06:13 · Score: 2, Funny

But I use Gentoo, how does this affect me?

--
No folly is more costly than the folly of intolerant idealism. - Winston Churchill
Re:Developer by Knome_fan · 2005-10-03 06:15 · Score: 2, Funny

Higher?

This explains a lot... ;-D
*passesjointaround*
Re:Developer by FuzzyBad-Mofo · 2005-10-03 07:02 · Score: 4, Funny

So that's why the Portage system has so many winking smiley faces.. ;-)
Re:Gentoo Question by dpilot · 2005-10-03 08:41 · Score: 4, Funny

If you really wanted an answer, I'd be tempted to give one. But then if you really wanted an answer, you could have just started at www.gentoo.org. So instead I'll assume this is an imitation-question, and give you an imitation-answer, as to who USEs it:

USE=" acpi -bonobo bootsplash -eds emul-linux-x86 -esd exif -gnome -gtkhtml -guile -ipv6 java -kde lm_sensors nptl ppds threads

--
The living have better things to do than to continue hating the dead.