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180 Solutions Cuts Back on Spyware Installs

An anonymous reader writes "Washingtonpost.com is reporting that adware purveyor 180Solutions has finally decided to stop letting third-party companies install their programs for commission without 180's approval. The story says 180 announced the move after pressure from public interest groups who threatened to file a formal complaint with regulators at the Federal Trade Commission."

41 of 158 comments (clear)

  1. Please by temojen · · Score: 4, Insightful

    File anyways.

    1. Re:Please by Red+Alastor · · Score: 2, Funny
      And we are not even slashdotting them !

      http://www.180solutions.com/

      --
      Slashdot anagrams to "Sad Sloth"
    2. Re:Please by zoogies · · Score: 2, Interesting

      And threaten to file more often. How many spyware perpetrators would quail before the sight of lawyers? Lawyers! They have a purpose in life now, and it's a good one.

    3. Re:Please by yurnotsoeviltwin · · Score: 4, Informative

      well technically, they don't provide spyware. They provide adware. There's a difference, not that anyone really cares. They both suck just as bad too me.

  2. Somehow I doubt getting approval will be very hard by Clockwurk · · Score: 4, Insightful

    What good is peddling scumware if you can't get ppl to bundle it?

  3. Better Ideas by Scoria · · Score: 5, Interesting

    Interestingly, I've noticed that spyware developers only tend to change once they've developed a "better" idea, and rumor has it that a couple of original equipment manufacturers are now installing MyWebSearch by default.

    Could it be that some spyware manufacturers are taking the good press while they can, knowing that their current method of installation won't really last? Could they be looking to bypass end-user installation altogether?

    --
    Do you like German cars?
    1. Re:Better Ideas by Cylix · · Score: 3, Informative

      While it's too late now.

      I'm fairly certain that low end Dell's now ship with it. They have a lot of stuff installed... even Office trial that can be purchased. I'm not sure, but I think WP was the full version, but only included on CD.

      So yeah, that might explain the price break on the new equipment and boy does it slow them down. So of course I wipe and reinstall... then create an image disk for all of the systems.

      Unfortunately, I can't go back and confirm it on the dozen new systems, because they no longer have the factory install.

      --
      "You should always go to other people's funerals; otherwise, they won't come to yours." -- Yogi Berra
    2. Re:Better Ideas by bcat24 · · Score: 2, Informative

      It's not just on low end Dells. I have a fairly new Dell XPS Gen 5 that came with a lot of preinstalled junk, including some borderline spyware.

    3. Re:Better Ideas by The+NPS · · Score: 2, Interesting

      Why did this get a -1? It's definitely true. Dell is doing it too, these days. Compaq, HP and Dell (and probably others) all have mild spyware bundled with them from the factory. HP's recovery partition means than when you reformat, you're putting all that junk back on there. I heard dell swithed from sending out disks with their computers to using a recovery partition as well. Terrible.

    4. Re:Better Ideas by grubbymitts · · Score: 2, Informative

      I have an HP (twe months old), I can't say that it is full of spyware. Yes it has Realplayer on there and it did have a dial home for the ATI graphics board, but nothing else. Realplayer is deactivated until use and one click with Hijackthis removed the dial home crap. It's mostly full of useless shite that you probably will never use like iTunes and PCHelp. Besides, a good firewall like Kerio (fantastic) will always tell you if something is trying to dial home or even playing about within your system. And use Firefox or an IE based browser that doesn't allow BHOs like Deepnet and most things that find their way on your pc should have little or no effect. IMHO spybot finds things that half the time ain't there. Adaware is the better of the two. 180 solutions should burn in hell. I remember getting their shit back in my win98 days.

  4. They Should be in Jail by PingXao · · Score: 4, Insightful

    So they get to continue pushing their crap and the only difference is that the CSO - Chief Sleaze Officer - must personally approve every payload turd. Fantastic. They need to be shut down, not threatened with a slap on the wrist.

  5. Bad for digiticians! by Douglas+Simmons · · Score: 3, Insightful

    Hey, I'm as glad as the next guy to kick spyware writers in the teeth, but we the slashdot readers are a group most densely than any other made up of people who are paid good cash money (sometimes sex!) to clean this crap out of people's computers. Just as Microsoft is capitalizing like a mafia on protection from viruses for money, a market created from writing crappy operating systems, we the slashdot lobby should push for "free speech" rights of the malware industry.

    1. Re:Bad for digiticians! by Frogbert · · Score: 2, Funny
      but we the slashdot readers are a group most densely than any other made up of people who are paid good cash money (sometimes sex!) to clean this crap out of people's computers.
      Fixing computers for sex! Where the hell are you fixing computers? A porno set?
    2. Re:Bad for digiticians! by Supurcell · · Score: 5, Funny
      Fixing computers for sex! Where the hell are you fixing computers? A porno set?
      "I got a call that someone had a problem with their computer."
      "I called. I don't think this big, floppy disk will fit in my tiny drive."
      "Don't worry, I'll make it fit. Looks like you have some backdoors on here too."
    3. Re:Bad for digiticians! by temojen · · Score: 2, Interesting

      Yeah, and all those doctors should stop doing Vaccinations since it cuts into their bottom line.

    4. Re:Bad for digiticians! by nyri · · Score: 2, Funny

      "I got a call that someone had a problem with their computer."
      "I called. I don't think this big, floppy disk will fit in my tiny drive."
      "Don't worry, I'll make it fit. Looks like you have some backdoors on here too."


      I just reached new level of being a nerd. I got a hard-on because of someone writing naughy messages about computers in slashdot.

  6. Why threaten anything? by Evro · · Score: 5, Interesting
    The story says 180 announced the move after pressure from public interest groups who threatened to file a formal complaint with regulators at the Federal Trade Commission."


    Why bother threatening anything? Why not just file the complaint?
    --
    rooooar
    1. Re:Why threaten anything? by LePrince · · Score: 4, Interesting
      Because when getting in front of the judge, you can say that you did everything you could outside of the courtroom to prevent this to getting to a courtoom, and failed because the other company refused to comply.

      Otherwise you might end up in court, screaming, then when the defending party comes in, they will say "Oh, that's why I'm here ? Well, yeah, sure, why not, I don't mind, I'll do it". Then you look like a complete asshat who didn't want to resort to something OTHER than the court...

      One of my friend is sueing someone for fraud (2000$) and as the policeman said, "Do everything you can (legally of course) to recover the cash. If talking doesn't work, THEN we'll file in a legal criminal complaint and it'll go to court. Because if you go to court and she simply agrees to pay, you look like the dumbass.

  7. Too little... by redheaded_stepchild · · Score: 5, Insightful

    ...so horribly, horribly late. Do these impotent bastards actually think this is going to make people *want* to use their software, or are they just trying for some positive PR spin? I can think of a lot of other ways clients have gotten 180Solutions' junk on their machines, and IST was only the most voracious. Let's not forget this has been going on for a few years now, too. Did they never see ISTbar installed on their own machines? That would be kinda funny, now that I think on it.

    --
    Don't use the Troll mod just because you disagree with me.
    1. Re:Too little... by rholliday · · Score: 4, Insightful

      It can work. Remember that we're dealing with the general public here. We as technicians know spyware companies' names by heart because we deal with them hand's-on. The end user just knows "it was slow and had popups" and we subsequently "fixed it."

      Example: eAnthology/eAcceleration/Stop Sign, etc. I remember removing tons of their spyware apps. Now they advertise on national television for their Anti-Virus packages, claiming to "make it faster than the day you got it." Did they clean up their act? I have no idea, frankly. But I know people are buying it.

      --
      Xbox reviews.. We think they're funny.
  8. Let this company die by bhav2007 · · Score: 4, Insightful

    Comanies like this make my blood boil. I am planning to be a CS major in college, and I just can't understand how anyone could willingly work to make this kind of product. Have they actually fooled themselves into believing that one of their toolbars is helping people? I couldn't. It flattens me that someone could go on working to create something which is completely useless and harmful. I can only conclude that whoever is working at these companies must either be starvingly desperate for work or just hateful. Maybe that is where bad programmers go when they die. "Welcome to hell, now you will be forced to create spyware for all of eternity! Mwahahahahaha!". Also, why exactly should we care if this company is "turning around"? There are plenty of struggling software companies which haven't infected anyone. It seems pretty much impossible that one of these establishments could ever produce something useful. Do programmers have any kind of vigilante justice? ;)

    1. Re:Let this company die by heelios · · Score: 2, Insightful

      You do raise a point there, I always wondered how spyware *companies* were hiring people to write their crap.

      The most obvious possiblity, I believe, is that they pay script-kiddies or teenagers to write their crap.

    2. Re:Let this company die by cybergrunt69 · · Score: 2, Insightful
      Have they actually fooled themselves into believing that one of their toolbars is helping people?

      Um, nope! Do spammers really think that the V14GR@ ads are going to appeal to someone? NOPE! There is one reason that they let this type of stuff happen - money

      Most the the spyware crap that's installed has an almost interesting feature, but it's main purpose is to gather information. The most ethical of these just wants to see what websites you visit as well as a number of other metrics; less ethical will change system settings (home pages, etc) and possibly collect personal info and keystrokes. All of this info is sent 'home' so they can use the info in their advertising, or sell the info to advertising peoples.

      It's not about helping people, it's about gathering info from the masses, and using it to make a buck.

      OK boys and girls, make sure your tinfoil hats are on tight. The next step is where they partner with Microsoft, AdAware, and SpyBot. Once they've said they don't bundle spyware, they will fight to get on the automatic exclusion lists, thus not having their data deleted. They won't really stop all spyware installations, they'll just have fewer higher-paying spyware inclusions...

      --
      --- "To ignore race and sex is racist and sexist!" -- Jesse Jackson
  9. re: free speech for malware authors? by King_TJ · · Score: 5, Insightful

    What a crappy attitude! You're comment makes you look like an embarassment to I.T. I do get paid good money to clean up spyware/malware problems as part of my job. I do on-site PC service and consulting for a living. But like I tell lots of customers, I'd *much* rather being doing something else for my money. Frankly, it's boring, and sometimes even tedious work. Here you are, on the clock, waiting for several scanners to go through every single file and folder on their hard drives - and in some cases, doing a bunch of manual registry editing and searching too. Hours can easily go by, especially when the customer has a slower computer, and you're just praying the machine doesn't decide to freeze up in the middle of one of these scans, or else you've got to start it over from the beginning again! Meanwhile, you're starting to wonder how you're going to justify billing the person for all this time that's going by - when charging your normal hourly rate is starting to mean charging more than their system is even worth!

    Just as I have no desire to join the mafia and extort money from people, I don't enjoy billing high rates to customers who were victimized by malware when all they're trying to do is struggle by on their 5 or 6 year old PC, reading their email and typing up papers.

    In fact, I've often ended up trying to "do the right thing" and only charging them a more reasonable price, which meant I got seriously short-changed for my time spent. But I guess I just can't stomach the idea of taking some retired lady's entire pension for the month just because some asshat like 180 Solutions tossed their crap-ware on her computer when she thought she was just downloading a pretty waterfall screen saver or something.

  10. My Portfolio! by dogbreathcanada · · Score: 2, Funny

    What?!? Now my 180Solutions stock will be worthless.

  11. Re: free speech for malware authors? by RM6f9 · · Score: 3, Insightful

    Try a KVM switch - thanks to them, it's entirely possible to be cleaning 8 computers at a time - charge each owner 1 hour's labor, lather, rinse, repeat as necessary. Housecalls extra, of course, but with the right scheduling, you can stay as busy as you want, and not feel as much guilt over your charges.

    --
    Take the 90-Day Challenge! http://rwmurker.bodybyvi.com/
  12. Spyware vs. Adware by NcF · · Score: 2, Informative

    Ok, lets get one thing straight.
    Spyware = Gets information from your computer that you would not want some random schmuck knowing.
    Adware = Shows an advertisement.
    Malware = Does bad things to your system/configuration.

    This article has successfully misused the term spyware once again. Just because adware often contains spyware, or acts as a gateway and downloads/installs spyware on yoru machine, does not make the adware itself spyware.

    If you are going to use the terms, please use them correctly.

    From the article: ad-serving software (labeled by some as "spyware")

    1. Re:Spyware vs. Adware by entrigant · · Score: 3, Insightful

      I just call them all Malware. That seems pretty accurate to me. I don't care if it only shows ads if it installed itself as a damn driver or hooked the kernel it "Does bad things to your system/configuration."

    2. Re:Spyware vs. Adware by strider44 · · Score: 2, Insightful

      I think that the article is trying to say that its purpose is primarily to serve ads (ad-serving software), but it also gets information from the computer so many people label it spyware. I don't see why adware can't also be called spyware if the name also fits.

  13. I knew a guy... by Anonymous Coward · · Score: 2, Interesting

    ...who works for 180solutions. Well, I didn't really know him until I flamed him on full-disclosure for working for 180solutions, but that's beside the point. This guy was totally for 180solutions! I could hardly believe my ears... er.. eyes! I reminded him of the incident where 180solutions was using browser flaws to install adware on victims' machines, yet he had "no recollection of any such event" (even though it was all over the internet and widely discussed on security mailing lists). The nerve of some individuals... Some people just deserve to be shot.

  14. 180's nonconsensual installations -- video proof by bedelman · · Score: 4, Interesting

    Yes, this is the same 180solutions whose software has been so frequently observed to become installed through security exploits.

    Most recently -- just last week! -- I posted video proof showing 180 installing even after users specifically decline and refuse 180. Details.

    Too little too late, indeed!

  15. makes sense now by fearanddread · · Score: 4, Informative
    Makes more sense when you see the update at the bottom of the article:

    "UPDATE, 5:44 p.m. ET: Spyware researcher Eric Howes points out that it is perhaps clearer to say that 180 will no longer allow third parties to install its software unless the method of install is first approved by 180. More specifically, the company will no longer let third-parties install its software via "ActiveX," a component included in Internet Explorer that spyware purveyors commonly abuse to install their wares with little or no interaction on the part of the user."

  16. Wait.... by emrysk · · Score: 2, Funny

    180 solutions to cut back on spyware? Isn't that a little excessive?

  17. Isn't this rather like... by sanx · · Score: 4, Funny
    180 Solutions to cut down on spyware installs

    Isn't this rather like promising you'll only beat your wife once a week from now on?

  18. Gettin' tired... by Aenema · · Score: 2, Funny

    of their own popups?

  19. small claims court etc. by SuperBanana · · Score: 2, Informative
    Cop says "Do everything you can (legally of course) to recover the cash. If talking doesn't work, THEN we'll file in a legal criminal complaint and it'll go to court. Because if you go to court and she simply agrees to pay, you look like the dumbass.

    A dumbass who has his $2,000.

    The cop said that because the court system is overloaded, nobody gives a crap, and they're hoping you just go away. The theory goes that you'll get worn out doing the "everything you can" bit, and by the time it comes to filing a claim in small claims court (which is where you might want to consider going, but I'm not a lawyer, so do your homework), you'll be too exasperated.

    The proper course of action is a registered letter that is polite; ask for the money. Wait a week or two. Then send a registered letter which says (basically) "I sent you a registed letter which was signed for on X/Y/ZZZZ by ___, which asked for the money you owe me. You did not reply. You have until _/_/___ to give me my money back, or I take you to court to recover the money." Give a reasonable time period. Photocopy both letters before they're sent.

    Then you sue them in small claims court. Why this quick? Because once you have a judgement, you get costs of filing plus costs of recouping the funds, PLUS assistance (I believe) from the Sherriff in recouping funds (if necessary, seizure of assets!) because it's a court order. Best part? If they don't show up- judgement in your favor, automatically.

    If you go to a lot of effort or money to recoup the money before filing the case, you're much less likely to get it back. Folks- courts really aren't nearly as big a deal as they sound. Civil and small claims court are where these matters are SUPPOSED to get settled!

  20. Thanks to 180 Solutions by svunt · · Score: 2, Insightful

    Everything I know about keeping a computer clean I learned after these evil bastards infected me. However, this is NOT worth slashdotting, any more than Bill Gates donating money to the Salvation Army is. 180's software is still malicious, insidious garbage, regardless of how they spring it on unsuspecting innocents. Big fucking deal, really.

  21. A Little Misleading by iamlucky13 · · Score: 2, Informative

    Aside from noting that an adware company ending their bundling of spyware with their product is roughly analogous to a suicide bomber deciding not to include shrapnel in his bomb when he takes out school bus, the article is mistitled. 180 Solutions is not, in fact, cutting spyware out of the picture. Reading the article reveals they are merely ceasing the inclusion of Integrated Search Technologies marvelous toolbar/browser hijackers.

    Man how I love getting called in to fix a slow computer and seeing 3 or 4 of those toolbars, plus Yahoo, Google, and Lycos toolbars taking up half the screen.

  22. I can't believe I'm the first to say this... by Anonymous Coward · · Score: 2, Funny

    But does this mean 180 Solutions is pulling a 180? ::ducks::

  23. Who is 180 Solutions? by joelsanda · · Score: 2, Funny

    MacOS users are dyin' to know ;-)

    --
    The Luddites were ahead of their time.
  24. No, thanks by Moraelin · · Score: 3, Insightful

    See, even without going into what's morally wrong with that attitude (it's been said already anyway), it's a piss-poor use of my time anyway.

    1. It's not the job I wanted to do. If I wanted to clean up crap, I'd be a janitor. I'm a programmer. There's a difference. I'd rather spend my time coding or playing a game, than searching through someone's registry for crap

    (The same goes, btw, for crap like "I bought an ancient scanner at a flea market. Can you please make it work?" Then it turns out it's an ancient SCSI model from back in the DOS times, that nowadays the manufacturer doesn't even admit ever having sold.)

    2. How much _do_ you get paid for it anyway? If I were to charge someone, say, my consultant fee for that time (as an arbitrary measure of my time's worth: that's how much I'd get paid at work for that time), chances are they could just buy a new computer, including OS, for that money.

    In practice most people I know get paid some token price, if at all. Even on /. pretty much _the_ standard post about it is along the lines of "yay, I got a pizza for fixing their computer". Or a beer, or a homecooked meal, or whatever. I'm sorry, unless you're a teenager without an allowance or living on a 1-2$ per hour wage in East Elbonia, that doesn't even start to be adequate compensation. Taking a part time job at McDonalds would likely pay more money per hour than that.

    And let's go back to the "if at all" part. What most people seem to want isn't to pay a professional to have their computer serviced, but to mooch some free repairs off a nerd who (in their opinion) had nothing better to do with his time anyway. Asking for money, more often than not won't get you paid, it will just get them offended. (Though on the bright side, sometimes they're offended enough to stop asking for free tech support.)

    --
    A polar bear is a cartesian bear after a coordinate transform.