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Windows Drives Company To OpenBSD

Barry Lyndon writes "Computerworld reports that the nightmare of windows is driving PriceWaterhouseCoopers, one of the world's largest accountancy and business consulting companies, to OpenBSD and open source in general." From the article: "'My predecessor spent too much [so] I was told not to spend any money.' When asked what argument he used to convince management to use an open source solution, Uemura said: 'They didn't have an argument because they said don't spend any money.' 'They trusted me,' he said. 'The whole office was relying on one domain controller which was dying.' Uemura said a lot of work was done 'behind the scenes'. 'My experience is that if something has to be done, just do it - don't ask! They will thank you later,' he said."

22 of 476 comments (clear)

  1. Wondering by Soporific · · Score: 4, Insightful

    Even if the software is free it seems to me that the most expensive thing is always the developers, training, implementation, etc.

    ~S

    1. Re:Wondering by MindStalker · · Score: 4, Insightful

      If you've already have a tech-staff thats large enough they can often train themselves. Using your existing assets

    2. Re:Wondering by CyricZ · · Score: 4, Insightful

      And if they can't train themselves, then get rid of their sorry asses. Let's be honest, with the wealth of easily accessible documentation out there, there's no excuse for any somewhat competent IT person to not be able to pick up OpenBSD. Since any decent person in the field would also have ample amounts of UNIX and Linux background, OpenBSD should be a relatively minor change for them. If they still can't pick it up, then they just shouldn't be in the IT field.

      --
      Cyric Zndovzny at your service.
    3. Re:Wondering by greg_barton · · Score: 3, Insightful

      Even if the software is free it seems to me that the most expensive thing is always the developers...

      Yes, and just imagine all of those expensive developers sitting idle because a bug in the proprietary software they use prevents them from doing their job. If they were using open source software, at least they could try to fix it...

    4. Re:Wondering by RetroGeek · · Score: 4, Insightful

      If they were using open source software, at least they could try to fix it...

      Yes, because every developer is conversant with C, and knows how to code kernels. And of course the code is self-documenting so it does not take a long time to figure out what the code is supposed to do. And of course there will not be un-intended effects in others parts of the code. And you already have regression testing set up before you start making changes?

      Maintenance coding is NOT simple.

      --

      - - - - - - - - - - -
      I am a programmer. I am paid to produce syntax not grammar. Deal with it.
    5. Re:Wondering by Tet · · Score: 3, Insightful
      If you've never installed OpenBSD before, it's going to take you some time to familiarize yourself with the OpenBSD install process. It's not all nice and pretty and nice like Linux, Windows or OSX. It requires some practice, I'd say.

      From personal experience, I can say that from never having installed OpenBSD (or indeed, any of the BSDs) before to a fully working, secure internet facing server took me about 2 hours. The only slightly non-intuitive bit is the disk partitioning.

      --
      "The invisible and the non-existent look very much alike." -- Delos B. McKown
  2. Nike Advice Not Always Good To Follow by Evil+W1zard · · Score: 3, Insightful

    Seriously the Just Do It type attitude will more often than not lead to an IT disaster and subsequent loss of job scenario. Adding or changing architectures needs to be managed and approved. It just isn't smart not to go through the entire development lifecycle and not to get senior leadership involved right off the bat. You may think that implementing this new, cool architecture will be great for the company, but you might not know you are breaking something in the process. What about legal issues? You might think oh I will just install X copies of freeware Y and then it turns out that the software isn't free to corporate users... Stick with a lifecycle set of processes, good change management and make corporate leadership get involved so they semi-understand the possible pro's and con's of what will be done... Otherwise be prepared to get slammed if something goes wrong and you didnt do due diligence up front...

    --
    News Reporters Make Tasty Polar Bear Treats!
    1. Re:Nike Advice Not Always Good To Follow by div_2n · · Score: 4, Insightful

      I am the IT Manager at the company where I work. We have a few servers running copies of Windows for which one of the previous IT Managers was careless and lost the original media and licensing information. If the server breaks, I have no valid product key to use for them. They also happen to be running services that can be transparently replicated using Linux. Take a guess what they will be running should they break irreparably during business hours.

      Guess what my boss (the CEO) will say when he finds out I fixed it without having to spend any money. "Good Job." Guess what he will say if he asks how and I tell him. "As long as it works."

      I know this because I've already gone through this once with an FTP/Web server.

      Sometimes putting out fires requires you to go off the beaten path in order to fix the issue. You might be surprised at how PHBs respond when the issue is fixed quickly, didn't cost anything in the process beyond the labor that it would have taken anyway and instantly became a more secure solution (provided it was configured correctly).

  3. Its only the servers by PSVMOrnot · · Score: 4, Insightful

    From the article it seems to me that they are mainly moving the servers to OpenBSD, not the actual workstations. From a user point of view this should be seamless, with their existing programs still working for the large part. As for the retraining cost; it seems the guys in charge already are fairly well versed in the OS, so retraining cost should be minimal.

    Right, now thats said lets have no more of this "what about the hidden training costs?" and "will the programs still work" which seems to be the ususal comments for any switching to Open Source solutions.

  4. Re:Don't know about that... by mgpeter · · Score: 5, Insightful
    - Famous last words?

    Most of the time the people higher up have no idea reguards to technology. I have been in the situation where something had to be done to either get off of an NT Server solution, or to re-implement a Windows Network that was drowning fast. In every situation I deployed a Samba/GNU/Linux solution and no one actually cared as long as it worked - and they always work better than any MS Solution (IMO)

    The only place that actually asked, I gave them 2 quotes, one with a $8500.00 price tag for the server software alone, and one of $4500.00 which included a Dell PowerEdge 2800 w/6 SCSI drives....Guess which one they chose.

  5. Re:Does this mean by SquadBoy · · Score: 4, Insightful

    Why would they do their taxes on a firewall?

    --

    Cypherpunks: Civil Liberty Through Complex Mathematics. Those who live by the sword die by the arrow.
  6. This made slashdot because? by slashname3 · · Score: 4, Insightful

    So they replaced some (not all) of their backend systems with OpenBSD systems. Primarly security systems (firewalls) because Checkpoint on the windows systems was not working real well.

    There is a significant DUH factor there.

    Now it would have been real news if they had replaced all their backend systems as well as their desktop systems with open source alternatives. That is serious news. But no, like most companies out there they just have a mix of unix like systems along with their Windows based servers. It would be interesting to know if there is any company at all that runs purely Windows systems (or for that matter purely unix like systems). I doubt there are any. So running a mix of systems is pretty much standard. Sure the percentages will vary. As such this is not really big news.

    Wake me up again when they have switched all their clients or even a significant portion of their clients to open source alternatives. That will be real news.

  7. Re:Does this mean by Otter · · Score: 5, Insightful
    1) OpenBSD isn't Linux.

    2) This is a firewall in Japan.

    3) What PricewaterhouseCoopers uses for tax accounting is not something you want to be doing your taxes with.

  8. Thanks by falzer · · Score: 3, Insightful

    'My experience is that if something has to be done, just do it - don't ask! They will thank you later,' he said.

    It's easier to get forgiveness than to get permission.

  9. Re:Nice.... by CyricZ · · Score: 4, Insightful

    Perhaps you could if you took a more professional approach. Have you performed any serious analysis regarding such a transition? Can you show that there would be definite savings? Don't forget to cover non-technical issues, such as how long it will take for users to adjust, and how easy the adjustment period will be.

    Often times managers are more than willing to consider improvements, just as long as you're providing solid, reputable evidence to back up your claims. Don't waste their time by saying "Omg Linux oR 0p3nbSD is SOOOO rOx beKuz sUm /. gUy said it K00! leTz switcH 2day!1!@!!" Instead, provide them with an analysis that focuses on how the transition will benefit them directly, be it in increased productivity or decreased expenses.

    --
    Cyric Zndovzny at your service.
  10. Learn to use windows. by ArchMagus · · Score: 3, Insightful

    Ok, I don't as a general rule respond to these Windows vs Linux in the back end stories, but I have to on this one. The line in the first page says it all: 'The whole office was relying on one domain controller which was dying.'

    This has *nothing* to do with Windows being teh suq. Rather, this has everything to do with the previous admin not knowing what he was doing. You don't run an enterprise shop with one DC (be that either NT4 or AD.) You have numerous DCs, and leverage this new fangled concept called redundancy. AD in a large scale corperate environment works just fine, I've seen 200k+ user networks using AD, and it scales fine. Many of these shops also use Exchange for their mail, and with a proper (and not disproportionately high, I might add) number of servers, everything runs smooth as silk.

    This sounds like far less a case of the Apps being responsible, and more like a case of some "admin" who didn't know his ass from a hole in the ground being put in charge of a system far larger than he could handle. If I ever see anyone pull out this site as a case study in FOSS/Windows, I'm going to laugh in the presenters face, as they clearly don't understand the software.

  11. success is always good by javaxman · · Score: 4, Insightful
    "Just Do It" works if you're successful. Not so much if things turn out poorly.

    For this guy, things worked out. Maybe it's more like "just do it if you know what needs to be done and are sure of your success".

    Then again, there are some managers who dislike anything that's not their idea or at least didn't require their blessing. If that's who you work for, though, I'd say get the hell out and find someone who rewards productive risk-taking and successful initiative. If you're the *head* of your IT department, you should be given a fairly serious amount of control over how things are done, *especially* if you've been tasked with taking over a high-cost failure, as this fellow was.

    I suspect our friend here had perhaps a bit more buy-off from upper management than it appears. He was probably instructed to "fix it, don't spend money, and don't bother us with the details". Does the fact that he succeeded without a load of bureaucracy bother you, or is it the adoption of OpenBSD ( no problems with corporate use there, BTW ) that bothers you?

    Again, I'm agreeing with you generally- going it alone is often a poor choice - but inaction is fairly often worse than action, and it's hard to argue with success. People tend to view successful execution of an independent plan as "initiative". It's only "insubordination" if you fail. The lesson? Don't fail.

  12. Mod parent up! by Scott7477 · · Score: 4, Insightful

    The point of this story is that PRICEWATERHOUSECOOPERS started using OpenBSD! This is a BIG FOUR accounting firm! Every IT exec in the world can now say "If it's good enough for PWC, it oughta be good enough for us." So this is a big win for open source.

    PWC advises many Fortune 1000, Global 1000, what have you on IT issues; there is a chance that this sort of internal use of open source software will lead them to recommend use of OSS to their clients. The C-level decision makers are talking to PWC and others, and probably not reading Slashdot.

    --
    "Lack of technical competence coupled with the arrogance of power, as usual, leads to no good end."
  13. Wondering? The Fine Article has an Answer. by twitter · · Score: 3, Insightful
    Even if the software is free it seems to me that the most expensive thing is always the developers, training, implementation, etc

    Buggy software that affects your entire company will cost you much more in downtime, missed due dates, frustration, hatred of IT and quality of life. From the article:

    Then PWC was hit with a virus affecting network traffic and the Checkpoint firewall was running at 100 percent CPU capacity which was effectively a denial of service. "So we had to put an OpenBSD firewall in front of Checkpoint," he said. "We saved seven salaries worth over one year. It was so dramatic they gave me a big raise and I was promoted from system administrator to IT manager. And because of the savings we get more productivity out of old hardware."

    TCO fact, baby.

    --

    Friends don't help friends install M$ junk.

  14. Re:Don't know about that... by bogado · · Score: 4, Insightful

    That is the problem with big corporations, no one wants to put their asses on the line. You have a solution, you ask for your boss to aprove, he don't want to put his ass on the line and ask the superior, and this goes on and on until someone simply says "no" or it gets to the CEO. Corporations buy from MS because they can, on the theory, blame them for problems.

    I believe that this man had balls, and he solved the problem that his predessor could not solve (and probably got fired). He puted his ass on the line, if he had failed he would probably be fired. But he did not, he had confience that this would solve the problem and he did.

    Im getting tired of this days that anyone is trying to point fingers to everyone else, for problems that are probably their. And this is happening all over, from the crusade against video games to the xxiaa with their crusade against their customers.

    --
    []'s Victor Bogado da Silva Lins

    ^[:wq

  15. Re:Nice.... by SatanicPuppy · · Score: 5, Insightful

    I have to agree with the guy quoted in the article. DON'T TELL THE PHBs.

    Don't waste your time doing a cost benefit analysis. Don't waste your time trying to educate them. They've got other things on their minds, and they won't really understand it anyway. They have their job, and you have your job.

    It's one thing if you want to try linux on the desktop or some other radical solution, but switching to a Samba fileserver or a Linux router/firewall? They don't need to know. As long as their files are where they want them to be, when they want them to be there, you'll be fine.

    Was at a business once, where I was trying to talk the CEO into using a Linux solution, an idea to which he was VIOLENTLY opposed, said Windows had worked great for him. So eventually, I gave in and drew up a Windows solution. He wanted to know if it was goign to have all the functions that the current system had, and was leery because I was using a different version of windows.

    So we went back into his "server room" (think ventillated broom closet) to look at the machine...Which turned out to be headless, which surprised me a bit, as it was supposed to be an NT box. As it turned out it WAS like an NT box in that it had an NT sticker on it, and NT rhymes with 7.3, as in Redhat 7.3 (uptime 518 days), running on a PIII coppermine with so much dust on the heatsink that I wasn't quite sure what it was at first.

    Needless to say, he went with a linux system, and now he brags about it all over the place. I learned my lesson...Don't start talking software with the bosses. You'll only make more problems for yourself. If you don't absolutely HAVE to justify it to someone, don't do it.

    --
    ad logicam Claiming a proposition is false because it was presented as the conclusion of a fallacious argument.
  16. Re:Don't know about that... by hazem · · Score: 5, Insightful

    Nothing ventured, nothing gained...

    The safe thing to do is ask. When you're told "no" or given the indefinite "we'll think about it", you're stuck.

    But, if you're sure of yourself and know you can do it - then give it a try. Sure, you might fail, and lose your job, but that's a risk.

    In studying succesful people and organizations, the one thing that seems to stand out is that none of them ever did things "the way they're supposed to", and they tended to put everything on the line for a shot at success. Sure, they sometimes fail, but they keep trying, and they are willing to risk everything.

    There's a poster on a wall here, in a building named after the athelete who said it that sums it up pretty well:

    I've missed more than 9000 shots in my career.
    I've lost almost 300 games.
    26 times, I've been trusted to take the game winning shot and missed.
    I've failed over and over and over again in my life.
    And that is why I succeed.

    Playing it safe gets you a steady paycheck and a steady job. Taking risks may get you burned, but it may also lead to great success.