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Forbes Goes After Bloggers

walterbyrd writes "In a recent article, Forbes bashes bloggers big time (forbesdontbug/forbesdontbug)." From the article: "Blogs started a few years ago as a simple way for people to keep online diaries. Suddenly they are the ultimate vehicle for brand-bashing, personal attacks, political extremism and smear campaigns. It's not easy to fight back: Often a bashing victim can't even figure out who his attacker is. No target is too mighty, or too obscure, for this new and virulent strain of oratory. Microsoft has been hammered by bloggers; so have CBS, CNN and ABC News, two research boutiques that criticized IBM's Notes software, the maker of Kryptonite bike locks, a Virginia congressman outed as a homosexual and dozens of other victims--even a right-wing blogger who dared defend a blog-mob scapegoat. " BoingBoing has a long post about the article.

25 of 287 comments (clear)

  1. Blog Bashin' Fools by ackthpt · · Score: 3, Insightful
    Microsoft: So many rants to choose, so little time.

    CBS, CNN and ABC News: Big media are lap dogs to the powers that be. To afraid to really speak out for fear of harming revenue, stock value, etc.

    IBM's Notes software: If you make software, someone, somewhere will complain.

    Kryptonite bike locks: The best bike lock in the world, picked in seconds with a BIC pen.

    The most effective defense against being slagged in blogs is to take the charm offensive. Be open and honest. If you've done wrong apologies and move on. Strip their legs out from under them. A harsh retort is more likely to get them a larger audience.

    "Ackthpt is t3h rat basturd!1"

    Yes, I'm afraid I am. Sorry, I'll try to do better next time. If I had $5, I would most certainly mail it to Happy Guy, 742 Evergreen Terrace, Springfield, USA

    I wonder if anyone's started a blog critising AMD for eating Intel's lunch.

    --

    A feeling of having made the same mistake before: Deja Foobar
    1. Re:Blog Bashin' Fools by RLiegh · · Score: 5, Interesting

      CBS, CNN and ABC News: Big media are lap dogs to the powers that be. To afraid to really speak out for fear of harming revenue, stock value, etc.

      And that, as I'm sure you're aware, is precisely what scares Forbes and those of their class. Traditional journalism is a tamed parrot which only says what its' owners have trained it to say.

      They needed be afraid though; history has shown that independent social movements and forms of communication remain independent for a very brief period of time before becoming absorbed into the tame and vapid mainstream of social thought and expression.

      Blogs scare the societal elites now; but in five years from now they'll be just another corporate form of propaganda, pushing the sheeple in the direction which the top 1% want them to go.

    2. Re:Blog Bashin' Fools by Egorn · · Score: 3, Interesting

      That's why AOL/Time Warner is trying to buy into them and regain control of journalism.

      --

      Movie News - "Entertainment news, bitch!"
  2. blogosphere CAN be healthy, too by yagu · · Score: 5, Interesting

    Hmmm, have to register to read the article, I hate that.

    But, from the slashdot summary, ..., Microsoft has been hammered by bloggers; so have CBS, CNN and ABC News, two research boutiques that criticized IBM's Notes software, the maker of Kryptonite bike locks, a Virginia congressman outed as a homosexual and dozens of other victims--even a right-wing blogger who dared defend a blog-mob scapegoat...,

    As with all sea changes in communications comes (especially early on) a high noise to signal ratio. Hopefully reasonable readers apply reasonable filters to what they read.

    There may be incendiary posts, unnecessary posts, and inappropriate post (including but not limited to trolling, flaming, and slander), but in the collective body of blogs are useful nuggets worth mining. Vendors, companies, and individuals benefit if they choose by tuning in to this.

    The evolution of airing a complaint has evolved from snail mail (good luck), to phone calls (good luck), and with the internet, to "Contact Us" (hmmm, good luck). None of these in my experience have been as effective as I prefer because the receiving complainant can easily ignore the missives as so much whining, and invisible that they don't have to be responsive.

    Not all ignore complaints, pleas for help, etc. Notably (and I'm only picking a couple) I've always received timely and helpful replies from Amazon.com and Thumbnails Plus . These are only two examples, I could cite more.

    But with the volume raised, the signal amplified with the more public blogosphere I've seen signs there can be positive outcomes. Again, while some posts are inflammatory only, valid complaints about activities, governments, and companies in such a public forum spur action faster and more effectively than in the past.

    And, as with all emerging conduits, mechanisms are being built and refined eventually improving the signal to noise ratio to a much more acceptable number (case in point... you troll or flame too much here, even anonymously, you get shut down until you clean up your act).

    I am looking forward to the future that is the blogosphere.

  3. Bashing? Subjective at best by bconway · · Score: 4, Insightful

    No target is too mighty, or too obscure, for this new and virulent strain of oratory. Microsoft has been hammered by bloggers; so have CBS, CNN and ABC News, two research boutiques that criticized IBM's Notes software, the maker of Kryptonite bike locks

    The uproar and exposition of the Kryptonite bike locks was covered extensively on Slashdot. This _security_ product had severe design flaws that exposed the owners of their device to significant risk, and the company buried it, hoping no one would notice.

    --
    Interested in open source engine management for your Subaru?
  4. I'm sure Alexander Hamilton said the same by Marxist+Hacker+42 · · Score: 3, Insightful

    Of Ben Franklin's newspaper. This sort of thing has been going on since the begining of the country- that's what freedom of the press is all about.

    Having said that, my new signature line is key to defeating the danger of the blogosphere. For every action, there will be an equal and opposite reaction. This goes for business ethics just as much as it goes for momentum.

    --
    SJW: a person who perceives an injustice, and while correcting it, commits a greater injustice.
    1. Re:I'm sure Alexander Hamilton said the same by tootlemonde · · Score: 4, Interesting

      I'm sure Alexander Hamilton said the same Of Ben Franklin's newspaper.http://www.pbs.org/benfranklin/pop_apolo gy.html>

      Indeed. Should blogger feel the need to respond, they might do no better than Franklin's response to criticism of his Pennsylvania Gazette, May 27, 1731.

      He begins:

      Being frequently censur'd and condemn'd by different Persons for printing Things which they say ought not to be printed, I have sometimes thought it might be necessary to make a standing Apology for my self, and publish it once a Year...

      He then gives 10 things for his critics to consider, among them:

      4. That it is as unreasonable in any one Man or Set of Men to expect to be pleas'd with every thing that is printed, as to think that nobody ought to be pleas'd but themselves.

      8. That if all Printers were determin'd not to print any thing till they were sure it would offend no body, there would be very little printed.

  5. Nothing to see here...! by jettoki · · Score: 5, Funny

    Mass Media to the Masses: Please ignore the vulgar upwelling of free speech to your left. Look here, its Britney's baby photos! Lookit the photos! Thassa good boy!

  6. What do you expect by MycroftMkIV · · Score: 3, Informative

    from Microsoft shill Daniel Lyons? Any time he can make Linux or anyone connected to 'free', 'open', etc., look bad, he'll do it. Truth be damned.

    Mike

    1. Re:What do you expect by commonchaos · · Score: 3, Informative

      You have a point, a quick google search found a link to a site that lists all articles by Daniel Lyons. Very interesting. Thanks.

    2. Re:What do you expect by vidarh · · Score: 3, Informative

      In the case of Daniel Lyons I certainly hope to see more ad hominem attacks - his writing is so appalingly full of lies and misinterpretations that they aren't worth any attention, and the guy has proven himself to be such a major asshole he certainly deserves all the shit that's being written about it.

  7. The more alternatives the merrier - by Japong · · Score: 4, Insightful

    Amazing - Forbes, which caters to the very rich, is shocked and appalled that suddenly people who aren't rich are getting heard. And these giant, billion dollar companies just can't seem to figure out who to crush, or how to lock them out of the media. Hopefully once the internet becomes even better equipped for creating many-to-many streams of information (blogs are taking on newspapers, podcasts are taking on radio... soon it might even be... television?), we'll at least get to a point where the select few have aclimatized to the fact that there oligopolies are gone.

    1. Re:The more alternatives the merrier - by gad_zuki! · · Score: 4, Funny

      >Forbes, which caters to the very rich, is shocked and appalled that suddenly people who aren't rich are getting heard.

      Exactly. This article is best read in a Thurston Howell III voice and perhaps should end with, "then let them eat cake!"

  8. democracy of sorts by TheAdventurer · · Score: 5, Insightful

    god, don't you hate it when the lowly plebs have a forum in which to have their voice heard? I just feel so much sympathy for giant corporations with access to the biggest media outlets in the world. It's just awful that they are being picked on by individuals who more often than not live paycheck to paycheck and have to face the practical consequences of the decisions these companies make in private board rooms.

    Also, boycott Nestle.

  9. Some of these comments are interesting..... by 8127972 · · Score: 4, Funny

    ...... I'll quote them in my blog.

    --
    This is my opinion. To make sure you don't steal it, it's covered by the DMCA.
  10. DMCA abuse by slavemowgli · · Score: 5, Interesting

    What I find surprising is that nobody has pointed out yet what Dan Gillmore has mentioned: namely, that the article encourages firms to "(f)ind some copyrighted text that a blogger has lifted from your Web site and threaten to sue his Internet service provider under the Digital Millennium Copyright Act".

    Geez. Talk about an abuse of the (already abusive) DMCA and the justice system in general. I really lost a lot of respect for Forbes when I read that - going after people who exercise their right to free speech and disagree with you is bad enough, but bringing fraudulent lawsuits against them and their ISPs is, well, criminal. Or if it's not, then it should be.

    --
    quidquid latine dictum sit altum videtur.
    1. Re:DMCA abuse by cyberformer · · Score: 4, Interesting

      There's a comment from an EFF attorney addressing this in the linked BoingBoing discussion (not TFA itself --- I don't want to give those bastards a pageview, even with adblock on). It's stupid advice that could cost companies a lot of money.

      Basically, the DMCA is bad, but not that bad. Diebold tried to abuse it in exactly the way that Forbes is suggesting, and got fined $125,000.

  11. people should express themselves by circletimessquare · · Score: 4, Insightful

    that's always good, and healthy for a democracy

    what the forbes article suggests is that we should all suppress our desires to express ourselves

    i mean the article is 100% right: blogs are a wasteland of mental detritus

    however, i'll take that wasteland of mental detritus over some sort of expectation or belief that the content of all of our minds should be placid and the same, without any sense of dissent

    blogs are nothing but windows on people minds, and anyone who is surprised that most of what is in our minds is absolute crap doesn't really know the human species very well

    blgos are an avenue for venting, for blowing off steam, and it's a healthy, acceptable way to do so

    to suppress that doesn't destroy asocial impulses, it merely means pressure builds and asocial thoughts and desires get expressed in far less acceptable ways, often in real life

    far better the web serve as our mental trashground than real life, don't you agree?

    so the author of this piece may or may not be happier in an authoritarian state, but they certainly are guilty of taking blogs WAY too seriously in the least, and at the worst, they have antidemocratic instincts and impulses

    and if so, then please, by all means, dear forbes article author: enjoy your emigration to north korea, the utopia of sameness and consensus you seek

    --
    intellectual property law is philosophically incoherent. it is your moral duty to ignore it or sabotage it
  12. mr. pot, meet mr. kettle by nadamsieee · · Score: 4, Interesting
    Suddenly they are the ultimate vehicle for brand-bashing, personal attacks, political extremism and smear campaigns.
    That's an interesting statement coming from a magazine that frequently publishes personal attacks and smear campaigns. Come to think of it, since a blog is by definition a personal web-log, this entire article is just one mass personal attack...
  13. Boing Boing. by An+Onerous+Coward · · Score: 4, Interesting
    One of the great points made in the BoingBoing commentary is that, if a corporation follows certain bits of the article's advice, they could open themselves up to liability. For example, if you do as the author suggests, find "copyrighted text" on their site and then use it for the basis of a DMCA takedown notice, they might be able to justify their usage via fair use. If so, it's possible for them to countersue you for sending a misleading or inaccurate takedown notice. Again according to the commentary, Diebold got hit with $125,000 in fines for precisely this reason.

    Not terribly responsible journalism by Daniel Lyons. Of course, you may remember the earlier Lyons article in which he defended Maureen O'Gara's attack on groklaw's PJ. He doesn't appear to be an open source enthusiast. For example, in an article on Marc Fleury of JBoss fame, he writes:
    "Poor guy. Did he not get the memo? This is what open source software is all about: creating knockoffs and giving them away, destroying the value of whatever the other guy is selling."

    "What's new is that now open-source companies are turning on each other."
    Memo to Slashdot, and to myself: YHBT.
    --

    You want the truthiness? You can't handle the truthiness!

  14. Subjective? No, defensive. by roystgnr · · Score: 4, Interesting

    This is just more trash talk from Dan Lyons, Forbes own resident pro-SCO, anti-"Linux crunchies" troll. He's apparantly realized that his only hope of keeping his job indefinitely is to convince his bosses that having one's arguments meticulously dissected by flaw-finding weblogs is a meaningless annoyance that happens to everybody, and to dissuade his bosses from ever paying close attention to the flaws found in Dan's own work.

    Don't even click the link and give them an ad impression. Unless the man has just lost his mind, the whole reason for writing these shrill rants is to draw more "Slashdot effect" hits. It's quite possible that Forbes is thrilled to see all the attention in their web server logs, not yet realizing they're getting it by driving away the "Wall Street Journal" audience in favor of the more populous "National Enquirer" crowd.

  15. Article might not be all wrong by AaronStJ · · Score: 5, Insightful

    I've only skimmed the article, but has it occured to you guys that it might not be all wrong. We're quick to rush in and defend blogs - they're a great way for the underdogs to expose actual wrongdoing and injustices - but maybe not all bloggers deserve our support.

    The truth is, Forbes is right, blogs allow yahoos with an axe to grind and phony information to gain publicity adn credibility - after all, they're the underdog, standing against the faceless corporation. In a day where pretty much all of us are very skeptical of anything published in the mainstream maybe far too many of us are willing to take anything read in a blog as the gospel truth (I read it on the Internet, so it has to be true).

    FUD flows in both directions, and businesses should be at least aware of the blogosphere, and that bloggers may be spreading misinformation, and how to counter it with the truth. Businesses, of course, also need to know that the blogosphere is watching their every move - and they need to be more careful now than ever that they always act ethically - something thye should be doing anyway.

    Reading the Frobes article deeper, it's pretty hard to defend. The article itself is full of misinformation and despicable ideas (in their sidebars, they side with SCO, malign Pamela Jones, and suggest using the DMCA to take down blogs). Nevertheless, the general idea of my post still remains - maybe we're a bit too trusting of blogs, and it doesn't hurt to look at the other's guys point of view. Bloggers are just as capable of spreading FUD as a corporation - even more capable because wheras a corporation has very very little accountability, an anonymous blogger has even less.

    --
    Stupid like a fox!
  16. article cliff notes... by i7dude · · Score: 4, Funny


    please register to read this article.

    thank you, now that we have your contact info, would you care to subscribe to our publication?

    no? are you sure?

    no!?! maybe you didnt hear me correctly, you'll actually receive our magazine, and get to read it!!!

    ok, well can we at least email you at a later time and see if you've changed your mind?

    anyway, our magazine caters to large corporations, many of which are souless. you know, the ones that neglect the very people they rely on to keep their heads above water. regardless, if we were to piss off said corporations, all of our advertising revenue would be lost...therefore, any indication that we support free speech would be bad. therefore, we hate people who speak up for themselves and those who have no voice. you should be ashamed of yourselves. maybe if you watched more funny television shoes, you wouldnt be so mean and critical...we hear that everybody loves raymond is nice.


    dude

  17. Re:How dare people have the temerity... by Senjutsu · · Score: 3, Informative

    We're talking about written material posted on blogs here, so slander is right out. That leaves libel.

    Now the thing about libel is, it can't be libel if it's actually true (at least in the US, where Forbes is based). The Forbes article bitches about, among other things, bloggers saying mean things about poor little old Kryptonite Corporation. But the things is, what they were saying was true; the company was selling faulty, easily picked locks and hoping no one would notice. Ergo, what the bloggers were posting wasn't remotely libelous.

    Since what the article is attacking meets neither the standard for slander nor libel, that leaves good old fashioned free speech. So the assertion made by many here is valid: Forbes Magazine is attacking Free Speech.

  18. Well, nice to see such objective journalism by rfc1394 · · Score: 5, Insightful
    Web logs are the prized platform of an online lynch mob spouting liberty but spewing lies, libel and invective. Their potent allies in this pursuit include Google and Yahoo.
    With an opening such as this we can surely expect objective, factual reporting in a neutral and fair manner. Yeah, right.

    Face it, if people can get good information directly from various websites, what do we need so-called professional journalists for? This is a threat to magazines like Forbes and the author of this reference article. And my guess is they realize this implicitly, and they don't have a solution other than the same solution Microsoft has tried to use against open source: fear, uncertainty and doubt. Or smear campaigns, which are essentially the same thing.

    Certainly the potential for abuse is possible in what people say. But that is the price we pay for free speech and free press. The only other alternative is government regulation such as licensing of journalists which, of course, publications like Forbes could handle while private parties could not.

    The presumption of this article is that people's weblogs cannot ever have anything of value. Also, like many others he chooses to pick on Groklaw and it's so-called pro-IBM and anti-SCO bias without regard to whether the comments on Groklaw are reasonable, accurate or true. The vitriolic tone of what the author wrote seems to indicate he has not read the material there, just taken the opinions of what people who don't like what is posted.

    This seems to be the whole point of his article, his opinion is that people being able to directly expose their opinions to others without the filtering of some media organization is automatically bad. Which it is.

    For the media organizations.

    --
    The lessons of history teach us - if they teach us anything - that nobody learns the lessons that history teaches us.