Forbes Goes After Bloggers
walterbyrd writes "In a recent article, Forbes bashes bloggers big time (forbesdontbug/forbesdontbug)." From the article: "Blogs started a few years ago as a simple way for people to keep online diaries. Suddenly they are the ultimate vehicle for brand-bashing, personal attacks, political extremism and smear campaigns. It's not easy to fight back: Often a bashing victim can't even figure out who his attacker is. No target is too mighty, or too obscure, for this new and virulent strain of oratory. Microsoft has been hammered by bloggers; so have CBS, CNN and ABC News, two research boutiques that criticized IBM's Notes software, the maker of Kryptonite bike locks, a Virginia congressman outed as a homosexual and dozens of other victims--even a right-wing blogger who dared defend a blog-mob scapegoat. " BoingBoing has a long post about the article.
CBS, CNN and ABC News: Big media are lap dogs to the powers that be. To afraid to really speak out for fear of harming revenue, stock value, etc.
IBM's Notes software: If you make software, someone, somewhere will complain.
Kryptonite bike locks: The best bike lock in the world, picked in seconds with a BIC pen.
The most effective defense against being slagged in blogs is to take the charm offensive. Be open and honest. If you've done wrong apologies and move on. Strip their legs out from under them. A harsh retort is more likely to get them a larger audience.
"Ackthpt is t3h rat basturd!1"
Yes, I'm afraid I am. Sorry, I'll try to do better next time. If I had $5, I would most certainly mail it to Happy Guy, 742 Evergreen Terrace, Springfield, USA
I wonder if anyone's started a blog critising AMD for eating Intel's lunch.
A feeling of having made the same mistake before: Deja Foobar
...for providing the username/password. =)
Hmmm, have to register to read the article, I hate that.
But, from the slashdot summary, ..., Microsoft has been
hammered by bloggers; so have CBS, CNN and ABC News, two research
boutiques that criticized IBM's Notes software, the maker of Kryptonite
bike locks, a Virginia congressman outed as a homosexual and dozens of
other victims--even a right-wing blogger who dared defend a blog-mob
scapegoat...,
As with all sea changes in communications comes (especially early on) a high noise to signal ratio. Hopefully reasonable readers apply reasonable filters to what they read.
There may be incendiary posts, unnecessary posts, and inappropriate post (including but not limited to trolling, flaming, and slander), but in the collective body of blogs are useful nuggets worth mining. Vendors, companies, and individuals benefit if they choose by tuning in to this.
The evolution of airing a complaint has evolved from snail mail (good luck), to phone calls (good luck), and with the internet, to "Contact Us" (hmmm, good luck). None of these in my experience have been as effective as I prefer because the receiving complainant can easily ignore the missives as so much whining, and invisible that they don't have to be responsive.
Not all ignore complaints, pleas for help, etc. Notably (and I'm only picking a couple) I've always received timely and helpful replies from Amazon.com and Thumbnails Plus . These are only two examples, I could cite more.
But with the volume raised, the signal amplified with the more public blogosphere I've seen signs there can be positive outcomes. Again, while some posts are inflammatory only, valid complaints about activities, governments, and companies in such a public forum spur action faster and more effectively than in the past.
And, as with all emerging conduits, mechanisms are being built and refined eventually improving the signal to noise ratio to a much more acceptable number (case in point... you troll or flame too much here, even anonymously, you get shut down until you clean up your act).
I am looking forward to the future that is the blogosphere.
No target is too mighty, or too obscure, for this new and virulent strain of oratory. Microsoft has been hammered by bloggers; so have CBS, CNN and ABC News, two research boutiques that criticized IBM's Notes software, the maker of Kryptonite bike locks
The uproar and exposition of the Kryptonite bike locks was covered extensively on Slashdot. This _security_ product had severe design flaws that exposed the owners of their device to significant risk, and the company buried it, hoping no one would notice.
Interested in open source engine management for your Subaru?
Of Ben Franklin's newspaper. This sort of thing has been going on since the begining of the country- that's what freedom of the press is all about.
Having said that, my new signature line is key to defeating the danger of the blogosphere. For every action, there will be an equal and opposite reaction. This goes for business ethics just as much as it goes for momentum.
SJW: a person who perceives an injustice, and while correcting it, commits a greater injustice.
Mass Media to the Masses: Please ignore the vulgar upwelling of free speech to your left. Look here, its Britney's baby photos! Lookit the photos! Thassa good boy!
from Microsoft shill Daniel Lyons? Any time he can make Linux or anyone connected to 'free', 'open', etc., look bad, he'll do it. Truth be damned.
Mike
So, power to the people?
Amazing - Forbes, which caters to the very rich, is shocked and appalled that suddenly people who aren't rich are getting heard. And these giant, billion dollar companies just can't seem to figure out who to crush, or how to lock them out of the media. Hopefully once the internet becomes even better equipped for creating many-to-many streams of information (blogs are taking on newspapers, podcasts are taking on radio... soon it might even be... television?), we'll at least get to a point where the select few have aclimatized to the fact that there oligopolies are gone.
god, don't you hate it when the lowly plebs have a forum in which to have their voice heard? I just feel so much sympathy for giant corporations with access to the biggest media outlets in the world. It's just awful that they are being picked on by individuals who more often than not live paycheck to paycheck and have to face the practical consequences of the decisions these companies make in private board rooms.
Also, boycott Nestle.
...... I'll quote them in my blog.
This is my opinion. To make sure you don't steal it, it's covered by the DMCA.
Perhaps I should start a blog about how I hate blogs...
End transmission.
What I find surprising is that nobody has pointed out yet what Dan Gillmore has mentioned: namely, that the article encourages firms to "(f)ind some copyrighted text that a blogger has lifted from your Web site and threaten to sue his Internet service provider under the Digital Millennium Copyright Act".
Geez. Talk about an abuse of the (already abusive) DMCA and the justice system in general. I really lost a lot of respect for Forbes when I read that - going after people who exercise their right to free speech and disagree with you is bad enough, but bringing fraudulent lawsuits against them and their ISPs is, well, criminal. Or if it's not, then it should be.
quidquid latine dictum sit altum videtur.
Daniel Lyons deserves to be banned from publishing in Forbes for his sidebar on Pamela Jones. Completely paints one side of the story without any attempt at balance, and uses quotes out of context to twist the meaning of the words.
>> When O'Gara's story about her quest appeared in Linux Business News, an online magazine, indignant bloggers went on the attack. They said the story was unethical and demanded that the site take it down. (So much for free speech.)
>> Jones responded by penning a pious thank-you to her defenders. "My faith in the human race is restored," she wrote. "It means so much to me to know that there is still a line, an ethical line, and some things we agree we ought never to do to a fellow human."
If I recall correctly, O'Gara's story attempted to question Jones' sexual orientation or something else of that nature, and Pamela Jones' reply about "an ethical line" refers to this.
Daniel Lyons completely left that bit out, instead talking only about O'Gara as simply trying to meet Pamela or verify that was her real name, and that bloggers ravenously swarmed to keep that information secret.
It doesn't hurt to be nice.
JON: With more on the role of blogger's in today's media, I'm joined by Daily Show senior media correspondent, Stephen Colbert.
STEPHEN: Jon, before we begin, I'd like to get something off my chest, before I get 'outed' by the bloggers.
My real name isn't Stephen Colbert. It's Ted Hitler. No relation. Well, distant relation, two generations back. Directly. I'm Adolf Hitler's grandson. Anyways, it's out there. It's no longer news.
JON: Uh, uh, wow. First of all, thank you for your honesty, Stephen...
STEPHEN: It's Ted. It's Ted Hitler.
JON: Ted, you're sort of 'old media,' you're an old media reporter. What are your thoughts on, in your mind, the role of these new media figures?
STEPHEN: Jon, the vast majority of bloggers out there are responsible correspondents doing fine work in niche reporting fields like Gilmore Girl fan fiction, or cute things their cats do or photoshopped images of the Gilmore Girls as cats. That's great. Where I draw the line is with these "attack bloggers," just someone with a computer who gathers, collates and publishes accurate information that is then read by the general public. They have no credibility. All they have is facts. Spare me...
JON: But, Stephen, I mean, to be perfectly...
STEPHEN: Okay, I put myself through school as a Colombian drug mule. I put heroin in condoms and I smuggled them into the country in my colon. Okay? Fine. Post away, atrios.blogspot.com
JON: Um -- getting back to the story, Stephen, the medium of the internet may be new but what bloggers do, as you just described it, is really in many respects what journalists do.
STEPHEN: 'What journalists do', Jon? As a journalist, I think I know what I do. I'm not sitting at home in front of my computer. I'm out there busting my hump every day at the White House, transcribing their press releases, repeating their talking points. That's how you earn your nickname from President Bush. And when he stands at the podium, points at me and says 'You, Chowderneck - question?' Everyone knows its me. Ted Hitler.
JON: But as long -- as long as the blogs fact-check, as long as these bloggers check their facts, why would you even object to this kind of political coverage?
STEPHEN: Because it's not political coverage, Jon. They're reporting on the reporters. The first rule of journalism is 'Don't talk about journalism'. Or maybe that's Fight Club, but my point is this. These guys need to learn: you don't report on reporters. Nobody likes a snitch! If they've got to report on something, why don't they take some of that youthful moxie of theirs and investigate this administration. Somebody ought to! You would not believe the things they're getting away with!
JON: But Stephen...
STEPHEN: Fine, Jon. Three years ago I killed a panda. Ling-Ling! Or the other one. I can't tell them apart. In my own defense, in my own defense Jon, it was dark, I was drunk, and it was delicious. Sorry to ruin your scoop, Colbert_Killed_A_Panda.com
JON: Now Stephen, like it or not, these bloggers have already gained a certain legitimacy.
STEPHEN: Yes, Jon, and therein lies our only hope. For with legitimacy, the bloggers will gain a seat at the table, and with that comes access, status, money, power. And if we've learned anything about the mainstream media, that breeds complacency.
Or, whatever.
(The Daily Show, Feb 16, 2005)
This might have meant something coming from some other source, but Forbes is hardly the height of objective and level-headed reporting itself.
I mean, if nothing else, look at this article. This article is essentially made up entirely of brand-bashing, personal attacks, and smear campaign, and then it goes on to complain about "brand-bashing, personal attacks, and smear campaigns". Hmm.
Irritable, left-wing and possibly humorous bumper stickers and t-shirts
that's always good, and healthy for a democracy
what the forbes article suggests is that we should all suppress our desires to express ourselves
i mean the article is 100% right: blogs are a wasteland of mental detritus
however, i'll take that wasteland of mental detritus over some sort of expectation or belief that the content of all of our minds should be placid and the same, without any sense of dissent
blogs are nothing but windows on people minds, and anyone who is surprised that most of what is in our minds is absolute crap doesn't really know the human species very well
blgos are an avenue for venting, for blowing off steam, and it's a healthy, acceptable way to do so
to suppress that doesn't destroy asocial impulses, it merely means pressure builds and asocial thoughts and desires get expressed in far less acceptable ways, often in real life
far better the web serve as our mental trashground than real life, don't you agree?
so the author of this piece may or may not be happier in an authoritarian state, but they certainly are guilty of taking blogs WAY too seriously in the least, and at the worst, they have antidemocratic instincts and impulses
and if so, then please, by all means, dear forbes article author: enjoy your emigration to north korea, the utopia of sameness and consensus you seek
intellectual property law is philosophically incoherent. it is your moral duty to ignore it or sabotage it
Sage advice from Forbes on what to do about those evil bloggers:
BASH BACK. If you get attacked, dig up dirt on your assailant and feed it to sympathetic bloggers. Discredit him.
ATTACK THE HOST. Find some copyrighted text that a blogger has lifted from your Web site and threaten to sue his Internet service provider under the Digital Millennium Copyright Act. That may prompt the ISP to shut him down. Or threaten to drag the host into a defamation suit against the blogger. The host isn't liable but may skip the hassle and cut off the blogger's access anyway. Also:Subpoena the host company, demanding the blogger's name or Internet address.
SUE THE BLOGGER. If all else fails, you can sue your attacker for defamation, at the risk of getting mocked. You will have to chase him for years to collect damages. Settle for a court order forcing him to take down his material.
Not terribly responsible journalism by Daniel Lyons. Of course, you may remember the earlier Lyons article in which he defended Maureen O'Gara's attack on groklaw's PJ. He doesn't appear to be an open source enthusiast. For example, in an article on Marc Fleury of JBoss fame, he writes:Memo to Slashdot, and to myself: YHBT.
You want the truthiness? You can't handle the truthiness!
Unfortunately companies don't seem to be learning the right lesson about what that opposite reaction is. I assume, right, that with your sig you're trying to point out that if companies don't like people complaining about their actions on the internet, then the correct response would be to stop taking actions worthy of complaining about? No, according to Forbes, the correct response is:Uhm.
Irritable, left-wing and possibly humorous bumper stickers and t-shirts
This is just more trash talk from Dan Lyons, Forbes own resident pro-SCO, anti-"Linux crunchies" troll. He's apparantly realized that his only hope of keeping his job indefinitely is to convince his bosses that having one's arguments meticulously dissected by flaw-finding weblogs is a meaningless annoyance that happens to everybody, and to dissuade his bosses from ever paying close attention to the flaws found in Dan's own work.
Don't even click the link and give them an ad impression. Unless the man has just lost his mind, the whole reason for writing these shrill rants is to draw more "Slashdot effect" hits. It's quite possible that Forbes is thrilled to see all the attention in their web server logs, not yet realizing they're getting it by driving away the "Wall Street Journal" audience in favor of the more populous "National Enquirer" crowd.
I've only skimmed the article, but has it occured to you guys that it might not be all wrong. We're quick to rush in and defend blogs - they're a great way for the underdogs to expose actual wrongdoing and injustices - but maybe not all bloggers deserve our support.
The truth is, Forbes is right, blogs allow yahoos with an axe to grind and phony information to gain publicity adn credibility - after all, they're the underdog, standing against the faceless corporation. In a day where pretty much all of us are very skeptical of anything published in the mainstream maybe far too many of us are willing to take anything read in a blog as the gospel truth (I read it on the Internet, so it has to be true).
FUD flows in both directions, and businesses should be at least aware of the blogosphere, and that bloggers may be spreading misinformation, and how to counter it with the truth. Businesses, of course, also need to know that the blogosphere is watching their every move - and they need to be more careful now than ever that they always act ethically - something thye should be doing anyway.
Reading the Frobes article deeper, it's pretty hard to defend. The article itself is full of misinformation and despicable ideas (in their sidebars, they side with SCO, malign Pamela Jones, and suggest using the DMCA to take down blogs). Nevertheless, the general idea of my post still remains - maybe we're a bit too trusting of blogs, and it doesn't hurt to look at the other's guys point of view. Bloggers are just as capable of spreading FUD as a corporation - even more capable because wheras a corporation has very very little accountability, an anonymous blogger has even less.
Stupid like a fox!
Those bitches sold me something as a lock, having only a single key to open it, and a guarantee against pick based attacks. In reality I bought a heavy ass paper weight. ANY person with a bic pen could open it. I bitched about it in my blog, after they refused to replace the lock because I lacked a receipt. Many others did the same thing.
They still wouldn't exchange it.
I bitched on my blog about how it's very unlikely I stole the lock, and waited for the owner to mug him for the key. Many others did the same thing.
Eventually they opened up exchanges to anyone with a lock and a key to open it.
Blogs give people the power to alter the pereption of a company, affect their bottom line, and coerce them into responsible actions.
I still won't buy kryptonite products because of their complete failure to immediately and resposibly stand behind their products. It took so long for Kryptonite to stand up and replace the locks, I was forced to buy from another company to product my investment in my bike. By the time they actually implemented the exchange program, it was pointless because they fucked over everyone who had their their locks, and forced everyone to buy new locks from other manufacturers out of necessity.
True, Pamela Jones is a bit secretive, and a bit more of a free-software zealot than is really a good idea (I'm more of a BSD-liscence kinda guy.), but as a journalist, she is a hell of a lot better than Maureen O'Gara.
Having actually READ Groklaw on a regular basis, as well as O'Gara's tripe, its clear that PJ is the journalist while O'Gara is the shill.
It is unfortunate some of the zealots who DOS'ed Sys-con, but as an allegedly journalistic site, they showed a distinct lack of editorial intelligence in having O'Gara write for them. Sys-con probably would have been better served by the journalistic skills of Jason Blair.
Test your net with Netalyzr
please register to read this article.
thank you, now that we have your contact info, would you care to subscribe to our publication?
no? are you sure?
no!?! maybe you didnt hear me correctly, you'll actually receive our magazine, and get to read it!!!
ok, well can we at least email you at a later time and see if you've changed your mind?
anyway, our magazine caters to large corporations, many of which are souless. you know, the ones that neglect the very people they rely on to keep their heads above water. regardless, if we were to piss off said corporations, all of our advertising revenue would be lost...therefore, any indication that we support free speech would be bad. therefore, we hate people who speak up for themselves and those who have no voice. you should be ashamed of yourselves. maybe if you watched more funny television shoes, you wouldnt be so mean and critical...we hear that everybody loves raymond is nice.
dude
Pretty un-sage. And pretty un-Forbes-like. Sounds a lot like a certain UFO cult, actually.
> BASH BACK. If you get attacked, dig up dirt on your assailant and feed it to sympathetic bloggers. Discredit him.
> ATTACK THE HOST. Find some copyrighted text that a blogger has lifted from your Web site and threaten to sue his Internet service provider under the Digital Millennium Copyright Act. That may prompt the ISP to shut him down. Or threaten to drag the host into a defamation suit against the blogger. The host isn't liable but may skip the hassle and cut off the blogger's access anyway. Also:Subpoena the host company, demanding the blogger's name or Internet address.
> SUE THE BLOGGER. If all else fails, you can sue your attacker for defamation, at the risk of getting mocked. You will have to chase him for years to collect damages. Settle for a court order forcing him to take down his material.
and
There's no doubt an element of that but I'm sure it reaches deeper. There's a certain special offense when powerless proles are capable of raising problems for the monolothic, faceless multinationals which are Forbes' client base. There's more than a hint of anti-republic monied elitism in it, a sentiment almost as old as civilization
We're talking about written material posted on blogs here, so slander is right out. That leaves libel.
Now the thing about libel is, it can't be libel if it's actually true (at least in the US, where Forbes is based). The Forbes article bitches about, among other things, bloggers saying mean things about poor little old Kryptonite Corporation. But the things is, what they were saying was true; the company was selling faulty, easily picked locks and hoping no one would notice. Ergo, what the bloggers were posting wasn't remotely libelous.
Since what the article is attacking meets neither the standard for slander nor libel, that leaves good old fashioned free speech. So the assertion made by many here is valid: Forbes Magazine is attacking Free Speech.
His articles are in fact not very Linux friendly.
"Suddenly they are the ultimate vehicle for brand-bashing, personal attacks, political extremism and smear campaigns."
Kinda like they're doing with blogs. It's called free speech.
Fucking idiots.
Suddenly they are the ultimate vehicle for brand-bashing, personal attacks, political extremism and smear campaigns.
Sounds like Forbes feels threatened. Bloggers seem to have taken what the media has done for years and just done it on the grass-roots level.
It's not easy to fight back... Ok, so who exactly is the victim? this ambiguous sentence reaffirms Forbes' percieved threat. Often a bashing victim can't even figure out who his attacker is. No target is too mighty, or too obscure, for this new and virulent strain of oratory. Oh, yes, because the media is such a bastion of ethics and morals . ::cough cough:: Not that I'd mention any names ::cough cough:: Michael Shiavo, Gary Condit ::cough cough::. Because the media certainly these people out. Michael Shiavo now has this undeserved stardom and is the object of hate for radicals. Gary Condit was basically ruinned by the media (although his competance is questionable) because he had this affair (a common task of wealthy and powerful men).
Microsoft has been hammered by bloggers; so have CBS, CNN and ABC News, two research boutiques that criticized IBM's Notes software, the maker of Kryptonite bike locks, a Virginia congressman outed as a homosexual and dozens of other victims--even a right-wing blogger who dared defend a blog-mob scapegoat. Refer to the comments above. Not only has the media meddled in areas it has no right to, but it hasn't gone into areas it needs to. Is the media pissed that people actually question what they right ::shock!:: ::cough cough::. I really should get this cold checked out, that avian flu is supposed to be in Asia. Oh, wait, some more media hype about a disease that has only really affected people in Vietnam who have come in close contact with cattle dung. Sorry, Forbes, ya lose. The media will have to adapt to the blogosphere. Hell, the blogosphere is actually a source of good in the media. Dan Rather's bluff was called by a blogger, and the blogger was right on. I for one hate the media and its self-importance. The media a) reports no relevant news, b) is guilty of more "terrorism" crimes than bin Laden himself, c) is horribly biased, d) is so arrogant that corrections MUST go on the second page in small print, e) doesn't hold officials accountable (can anyone say "Abu Ghraib" or "Kosovo"? Anyone...? Anyone...?) f) gives only some actual facts, and usually distorted ones at that, with no indepth analysis whatsoever g) is so concerned about being "first to cover", or have "breaking news" or whatever bullshit of the week to pander to viewers. I'm really tired of all of the big media establishment. They're bunch of pompous, arrogant shitheads who think far too idealistically and are willing to pin blame on their dead mother's gravestones. I am tired of them, and demand change. Bloggers of the world...well, keep blogging!
Asides from the /. affect Forbes is going to suffer, imagine the brilliant move of torquing off a large section of one's current and future demographic? Brillian, absolutely brilliant.
0 04104
Of course then there are the countless parodies - here's the anti-blog cover redone to mock the ginned-up hysteria:
http://www.blogs4god.com/node/626
Not to mention the crappy legal advice the column offered, which is nicely reubtted using the DCMA's own verbage:
http://www.eff.org/deeplinks/archives/004104.php#
Sheesh - didn't the editors ask for some research first? Or is that only the domain of bloggers and not 'real journalists'
--- have you healed your church website?
Face it, if people can get good information directly from various websites, what do we need so-called professional journalists for? This is a threat to magazines like Forbes and the author of this reference article. And my guess is they realize this implicitly, and they don't have a solution other than the same solution Microsoft has tried to use against open source: fear, uncertainty and doubt. Or smear campaigns, which are essentially the same thing.
Certainly the potential for abuse is possible in what people say. But that is the price we pay for free speech and free press. The only other alternative is government regulation such as licensing of journalists which, of course, publications like Forbes could handle while private parties could not.
The presumption of this article is that people's weblogs cannot ever have anything of value. Also, like many others he chooses to pick on Groklaw and it's so-called pro-IBM and anti-SCO bias without regard to whether the comments on Groklaw are reasonable, accurate or true. The vitriolic tone of what the author wrote seems to indicate he has not read the material there, just taken the opinions of what people who don't like what is posted.
This seems to be the whole point of his article, his opinion is that people being able to directly expose their opinions to others without the filtering of some media organization is automatically bad. Which it is.
For the media organizations.
The lessons of history teach us - if they teach us anything - that nobody learns the lessons that history teaches us.
It is quite obvious to me and many others that Frobes and Daniel Lyons are trolling for ad impressions.
Please do not give them the satisfaction. By going and visiting their site you are only encouraging them.
Many people have tried to reason with Daniel Lyons. It is obvious to most people that he does not listen to reason.
So please, pretty please. With cherry on top. Let us all ignore Forbes and Daniel Lyons and his kind. Thanks.
It's Freedom of Speech. Get over it.
Years ago people would get up on a soap box and just talk to whoever would listen and engage in debates. You can do a similar thing in London even today at Hyde Park corner.
People will express their opinions on Blogs and that is just a fact of life. If they want to bash Micro$oft, they are as free to do so on a blog as they would be on the street corner.
RebateFX.com - Spread rebates for Forex traders