The Xbox 360 Launch Examined
A few days have gone by now, and more details of the 360's launch are becoming available. Gamasutra reports that, as expected, there were far too few units of the new console to meet demand. In one place, in fact, a pitched fight broke out when it became clear that not everyone waiting in line would get a unit. Additionally, the occasional glitch or crash has been reported in several locations online. This primarily seems to be the result of an overheating power supply. Despite these issues, and mixed reactions to launch titles, overall consumer reaction seems to be generally positive.
Sure, consumer reaction will be positive... they're the people who bought the system. I sincerely hope that those who paid for it are enjoying it, otherwise they've wasted a lot of money.
For the rest of us, though, the current Slashdot poll alone shows that most of the voting slashdot community, at least, will not be getting an Xbox 360. I'm sure my reaction to spending $400+ would be to say I'm pleased with it too... I just don't plan to do that. So, consumer reaction? Generally Positive. Overall Xbox 360 Public Image? TBD.
"Despite these issues, and mixed reactions to launch titles, overall consumer reaction seems to be generally positive."
So basically, kinda sucky, but not as sucky as expected?
Yeah, I've heard the crash reports too. Some of them sound down right dubious. Someone even claims that they got the same problem after exchanging their system. Wow, what an utter load of BS. Even still, most of the crash reports I've read have been problems relating to the hard drive rather than the power supply.
While the system is tempting and all, "generally positive" isn't enough to make it worth the effort to make my way through the mobs with a pitchfork. I'll wait to see if there's enough errors to warrant a recall, and then see how well the games work/play. After the world is a little more sane, I'll think about buying one unless PS3 starts tempting me.
Perfecting Discordia
www.stevenvansickle.com
> The funny thing is that no one is touching upon the fact that the Japanese could care even
> less about the 360... that's a nail in the coffin right there.
Really? I thought they weren't that bothered about it, which could be a bit of a problem, at least in the short term.
Congratulations are in order to the Xbox 360 PR folks.
A quick search on "360" in Slashdot shows over 150 stories generated in the prime demographic of Slashdot readers.
How we all held our breath for what worldchanging events the Whoragin 360 website "suck in the suckers" campaign might have heralded. And how we were all disappointed -- it was just a PR campain with such vast amounts of money behind it that just for a moment it seemed that a Myst-style tree with Latin -- OMG LATIN -- on it might have held some revelation that would change all our lives!
But no. It was just people in suits selling 'products' for money, same old same old. Customers are just customers, slumped slackjawed consumers that can never contribute, except with their wallet and their time. After a while the customers will evolve into the Eloi while the suit guys are already the Morlocks.
Noting a surfiet of bread, Microsoft cannily decided to provide the circuses.
...we might see an apology for such things soon. Then again, maybe not--they are flaunting it as of post time.
At least the monitor's hot--no wait, that was separate...
You can hold down the "B" button for continuous firing.
This has really flopped into a yawner for a lot of folks. Launch titles that can be counted on one hand... What type of keyboard do you recommend for any other 36-fingered readers? Add to this the MASSIVE problems, not small scale as MS is stating While I do of course believe everything I read in all-caps, especially on the Intertron, I'd love to see a link to some numbers confirming "MASSIVE" status. Also the average Joe is staying away like the plague now with all the coverage of problems. Average Joe isn't staying away - they simply can't find any units to purchase, working or not. I would wager that most of the non-hardcore crowd (the crowd that wouldn't know what a 'slash dot' was) hasn't even heard of any of the problems with some launch quantities.
If you mean that MS isn't bothered by it... that is purely the face they are putting forward to the media. They know they have lost Japan already and they are scrambling. They really tried to force some "Japanese" content onto the 360, however their efforts have not been even remotely noticed.
I have colleagues in Japan and they even work in the game industry and the response is ice cold. The system is no smaller than an original Xbox in reality, plus now there is the large power brick, no real appealing games, the hardware problems, and the pandering... it isn't cutting it.
MS would never go to the extents they have in Japan if they weren't scared shitless and fully understood the ramifications of failure there. They claimed they really were going to make a big push for Japan, but then the reality was pretty luke-warm.
http://teasphere.wordpress.com - A little spot of tea
Not being rude, but have you turned on a TV or radio today? The 360 hardware problems have been covered ad nauseum on just about every media outlet including print. The average person knows.
/.'ers. No one wants to spend big money on a highly in-demand product that may turn out to be a massive disappointment on the big day. And if there is a problem, there are no replacement units. This is the type of concerns the average person has, and they are well aware.
I personally have been asked by 3 people at the office today if they should worry about the 360 they bought for their kid for Christmas is affected. These are average joe's not
With all of the negative press by day 2, imagine how much more will hit on Christmas when more are first used! This is a PR nightmare, and is just one more area that was purposely ignored to rush the product. I wouldn't be surprised if there is a complete recall at some point after Christmas.
http://teasphere.wordpress.com - A little spot of tea
"I would wager that most of the non-hardcore crowd (the crowd that wouldn't know what a 'slash dot' was) hasn't even heard of any of the problems with some launch quantities."
And you would lose.
Last night (Thursday) on the drive home (5:30pm); "special interest" lead story on the All-news radio (you know, the most popular station, especially with the drive-time folk) was about Microsoft and the potential for an XBOX 360 recall due to problems. This would be Toronto, Canada; figure 2 million more people now "know" about the '360 and its issues. I don't know how many times the piece aired -- but since the station works on a 10 minute cycle, could have been 40 times. Fortunately, we were ALSO in the grip of a storm alert, which may have pre-empted a few (but also meant that there may have been more listeners for the other airings -- who knows).
Ratboy
Just another "Cubible(sic) Joe" 2 17 3061
With the way console gaming is going these days, it seems ridiculous to shell out even $400 for a system that will fall behind PC gaming power/graphics in a short amount of time. Besides, most games for consoles these days are either sports or PC ports, and rarely do the ports "port" well. So, why not just put that money into a cusotm-built PC? The game catalog is HUGE and you can "legally" use it for more than just games! Just my opinion...
someone got shot in the chest!
I dont quite understand why in such an anti-microsoft arena, there is a huge amount of xbox360 news(at least 10% of the past weeks news is xbox related, even the polls). Seems everyone scoffs at them every chance they get. Lighten up, its a gaming console. Boy I wish slashdot was around in 1984 when all the NES hype was going down.
>If you mean that MS isn't bothered by it
No, the Japanese. The OP stated that the Japanese were bothered by the xbox but it's my (and apparantly your) understanding that they're not. That's all.
And this 50% return rate figure comes from where exactly, you? I could go around and tell you that everyone I know who purchased a 360 (thats about 10, including me) have never had a problem. Heck, by your 30% return rate figure, at least 3 of us should have had problems, no? Oh wait, guess what, the 4 stores near me that sold 360s have had 0 returns after asking them. Does that prove my argument? I could very well be making that figure up. Last I checked, no store has announced any defective rate, so you can't really go spouting that as hard fact. And wait, launch titles that can be counted on one hand? How many fingers does your hand have exactly? 18? Because that's how many launch titles there actually are, and that's not including the Arcade games you can buy/download/try out. See, if you're trying to make up a figure about the defective rate, at least get the figure people can actually count correct first.
Enough with the stupid XBox 360 articles already, Zonk!! It's not that important!! You've been posting articles about the bloody launch every day for weeks! Give it a rest!
Aww... does somebody have pent up geek rage they need to take out today?
I was making a point about the relatively low release title number, of course there are more than 5 launch titles. Sheesh.
My numbers come from close friends in a number of places, including a manager of an EB a friend at Gamestop, a colleague at MS who is part of the Xbox support team (and gee, he wouldn't know anything), and some early numbers culled from around the internet. I used to be an industry analyst for the PS2, I'm pretty sure I have my shit together.
If you choose to believe different, then do so, by about a week after Christmas the real story/numbers will be out.
http://teasphere.wordpress.com - A little spot of tea
I assume then, that if you have your shit together, that you know a sample of 12 units is WAY too small to actually make an accurate assessment of returns.
Yeah, the gamestore got 7/12 returned. Is that concerning? Yeah a bit, but until I see large scale sampling numbers I'm not going to assume 50% of the console run is defective.
What happened at your local EB? Out of the dozens of Xbox 360 owners I know, no one is having any problems. One even had "a two-year old dancing on it" when the toddler (possibly now deceased) decided it was a dance pad instead of a console.
The Japanese launch is still a few weeks away. I can't imagine that the 360 would be less well received than the original Xbox, considering the original Gameboy hardware often outsold the Xbox system (this was after GC Color, Advance, and SP were already on the market).
Game library-wise, this launch is far from perfect (Oblivion has moved to March) but when was the last time a launch had so many titles? Sure, most of them appeal to the "regular" Joe Six-Pack gamer (sports titles, racing, FPS) but there's a LOT of games.
I find it difficult to believe that Microsoft will trump Sony in this console war (which is basically just between the two of them), but I don't think this means the end of Microsoft either.
Small potatoes make the steak look bigger.
This has really flopped into a yawner for a lot of folks. Launch titles that can be counted on one hand,
What kind of freaky-ass mutant hand do you have?
Add to this the MASSIVE problems, not small scale as MS is stating,
It's only "massive" because everybody with a defective one is posting it to their blog and every messageboard they can think of. Now I'm not saying that all the consoles are in tip-top shape, but you have to realize that any new product is likely to have a failure rate from 2-5%. The only difference with the Xbox 360 is that there's so much more communication via the internet than there have been in previous years, and so you hear about it more.
The average return rate right now of defective units from EB is almost 30% and in some stores nearing 50%... that isn't small scale problems. At a Gamestop near my house they have 7 defective units back right now.
Citation? Article? Reference? Or are these numbers coming right out of your ass?
The funny thing is that no one is touching upon the fact that the Japanese could care even less about the 360... that's a nail in the coffin right there.
1) It's not even released in Japan, how could you possibly know how they will react to it?
2) Why is this a nail in the coffin? Sure Japan has a lot of game consumers. So does Europe. Why does everybody assume that Japan has to be into a game system for it to be successful? The Atari 2600 was pretty successful, and I'm not sure that was even released in Japan. If anything, I'm glad Microsoft has broken the Japanese chokehold on the entire industry... finally I can buy an American console from an American company with primarily American-developed games. You might not care about that, but I do.
Also the average Joe is staying away like the plague now with all the coverage of problems.
Source? Or is this just more ass-pulling?
If the average Joe is staying away for any reason, it's that you literally cannot buy one for less than $1200 right now.
Next time you write a Slashdot post, you might want to consider putting some facts in it. Or at least labelling your suppositions as such.
Comment of the year
I for one consider that anything that rediculous to be fighting over, and general mayhem,... because you have to have a damned video game!;... sheesh. I don't want to know where those gene's came from and don't want my kids associating with the likes of those!
I won't be having one of those in my house. My regular Xbox is problem enough without having to have something like that in there...
All content in this message is copyright (c) 2008. All rights reserved. RIAA is prohibited here.
From the article...
According to Xbox senior product manager Molly O'Donnell,"The vast majority of Xbox 360 owners are having an outstanding experience with their new consoles".
Well, if you can't trust her opinion to be fair and unbiased, who can you trust? The article linked has opinions from three people. Two negative, one positive, and the positive works for Microsoft.
I clearly stated that I had a pretty large sampling to come up with my numbers and I also clearly stated that the final numbers will most likely be about 30% affected. I gave a single case that I personally know of that I saw firsthand about the 7/12 to show in some places it is over 50%.
You know damn well what I stated, it was pretty clear.
http://teasphere.wordpress.com - A little spot of tea
Wow, who died and made you king of what can and cannot be posted to slashdot. Did you notice you offered NOTHING, you offered no contrary facts, you offered nothing of value at all, all you look like is a whiney bitch.
/. dork could fact check me. Oh, and by the way to act as if Japan doesn;t matter is the MOST STUPID comment anyone could make, even MICROSOFt has stated time and time again that Japan is their biggest hurdle and the most important. Notice how they built a whole 360 lounge, and hired Japanese dev teams, and are kissing Japanese ass right now? Yeah, Japan doesn't matter... take another hit from your crack pipe.
I have a number of friends and colleagues in Japan. Gee, I have a direct insight to the Japanese popular opinion and it is all about the same... I didn't realize I needed to disclose their names, addresses, phone numbers so you some anonymous
Obviously sarcasm is lost on you, with the on one hand comment, it was like to make a point at how few launch titles there are.
I've already answered in this thread where the 30% defective number comes from. I'm not arguing the matter, the real numbers will be known soon enough... then you can lick my hairy nut sac.
Sorry I stepped on your fanboy toes with my comments, go back to your parents basement and whack off to midget pr0n.
http://teasphere.wordpress.com - A little spot of tea
Oh, well, with such a mature and intelligent correction to your original post, how could I possibly doubt you? I'm sure anybody who uses the phrase "lick my hairy nut sac" is an expert on console marketing, so I'll just concede this one to you.
Comment of the year
You sure got me, I'm so bummed some anonymous internet person doubts me. Wah... dude I could care less, this is /. I'm not here to wow you with my credentials and give a fucking dissertation including footnotes and references.
http://teasphere.wordpress.com - A little spot of tea
How many fingers does your hand have exactly? 18?
Five? You can count up to 31 with five fingers.
Justice is the sheep getting arrested while an impartial judge declares the vote void.
I could go around and tell you that everyone I know who purchased a 360 (thats about 10, including me) have never had a problem. Heck, by your 30% return rate figure, at least 3 of us should have had problems, no?
Actually no, but the question becomes why don't more people study statistics at University?
In order for a statistic to be relevant you would probably want it to be correct within 1% 19 times out of 20; to ensure this you would need a sample size in the thousands. It is absolutely possible that with a sample size of only 10 people you could have no defective units even if the defect rate was 80%, at the same time all 10 people could have defective units even if the defect rate was only 10%. Based on web polls we have an estimate of around 15%, without being able to adjust for how many additional people were surfing those websites because their XBox was broken or how many people (who don't own XBox 360s) influenced the vote (or how they influenced the vote) we can not come up with a reasonable estimate.
Please note: Most people would assume that the error rate would on the poll would increase because of people voting that their system was broken even though they didn't own the system, this may not actual be the case. To explain, the poll was done on the Team XBox forums, an obviously pro-XBox place, and the poll obtained 15% before the story was found by slashdot and other sites; being such a pro-XBox place XBox fanboys could easily start manipulating the poll by voting that they were loving their XBox 360 inspite of the fact that they do not own an XBox 360.
(sigh) You're right. A game system developed by one of the largest companies in the world, directly competing with a foreign rival who also happens to be one of the most sucessful consumer electronics companies in history- I mean, that shit's just boring!
When you also consider in such un-important facts as: the majority of game developers breathing right now will attempt to express themselves on this platform, the deployment of such powerful hardware on a massive scale, the cultural ramifications of video gaming getting bigger and bigger, that metric shit-tons of talented and intellegent people are participating in and observing this launch- I mean, you're so right: anyone into games, business or culture would be just bored. to. tears. right now.
In all seriousness dude, it's GAMES.slashdot.org. Say it with me- slowly. GAMES dot Slashdot dot org. Got it?
"Next time you write a Slashdot post, you might want to consider putting some facts in it. Or at least labelling your suppositions as such."
I'm sorry but I didn't see you label "If the average Joe is staying away for any reason, it's that you literally cannot buy one for less than $1200 right now" a supposition. Just because some have gone for that much doesn't mean you can't get it for less, particularly when the average isn't near that. Looks like a case of a Doctor who won't take his own medicine.
--
WHO ATE MY BREAKFAST PANTS?
Being a hurdle doesn't mean it's a massive problem.
games industry = a business = needs consumers = USA+Europe > Japan = Nintendo, Sony and the Japenese stranglehold on the games market can go suck it.
There's not such a shortage as long as you're willing to pay upwards of $1500...
-fb Everything not expressly forbidden is now mandatory.
>What kind of freaky-ass mutant hand do you have?
I can count to 32 on one hand; more if I assign more than two states to each digit.
-fb Everything not expressly forbidden is now mandatory.
This kind of juvenile counter arguments proves beyond any doubt that you're retarded. Grow up.