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Desktop Linux Survey Results Published

An anonymous reader writes "The Open Source Development Labs has published preliminary results from its desktop Linux survey, which had 3,300 responses. The month-long online survey focused on determining the key issues driving Linux on the desktop, as well as the major barriers to Linux desktop adoption. 'What was most surprising to us was probably the top two reasons given for deploying Linux on the desktop,' OSDL's Principal Analyst Dave Rosenberg said. 'It's not TCO (total cost of ownership), or security, or lack of license fees. It was 'employees requesting Linux (user demand)' and because 'my competitors have successfully deployed Linux,' he added."

34 of 384 comments (clear)

  1. Well, there you have it. by Atario · · Score: 5, Funny

    Not for stability, or security, or pricing, or modifiability, or all the great things that come to us from Unixland.

    It's because we're all so cool.

    Who could have guessed it?

    --
    "A great democracy must be progressive or it will soon cease to be a great democracy." --Theodore Roosevelt
    1. Re:Well, there you have it. by Siguy · · Score: 5, Insightful

      Geek Chic should not be underestimated. I've known quite a few people (including myself) who have run linux on a desktop with no real reason to do so other than the "cool" factor. The problem is, once you get it running and get set up you kind of realize that it is just a computer operating system and not something inherently cool like a tiger or the fonz.
      "Oh wow, I'm running Firefox. On linux! [fifteen seconds pass] Hmmm, maybe I should go download BeOS..."

    2. Re:Well, there you have it. by khakipuce · · Score: 3, Insightful

      I just re-read this and felt I better put in a disclamer for those of you who think I am comparing Win 95 to Linux - I AM NOT, also for those of you who use Linux everyday and think I am knocking it - I AM NOT (I use it most days too) - see if you can figure out what I am driving at by reading the whole comment.

      Back in the early 90's I worked for a company that was a late adopter of PC technology. At the time they had a mixture of DOS and OS/2 with Wordperfect and Lotus 123 . Email and most apps were on Minis and Mainframes. The assets were old and the users were SCREAMING for Windows/Office. Eventually (1996!) the company began a programme of upgrading the desktops with Windows 95 machines - which was what the users wanted.

      Only the users found that Office on Win95 worked Ok at home where they used it for an hour or so but use it for eight hours editing multiple documents and it failed due to memory leaks. Necessarily, the desktop was reasonably well locked down so they could do all the stuff they wanted (i.e. play games and install any application they wanted).So after week or two the users were as unhappy with the "new" Windows 95 as they had been with the old DOS and OS/2 arrangement.

      And I can't help but suspect that the same will happen with Linux, it may be cool at home and it may be cool to talk about it when you don't use it anger, but when you find that it hasn't magically transformed your crap job into a world of fun and entertainment, that will be Linux's fault, not becasue you have a crap job.

      --
      Art is the mathematics of emotion
    3. Re:Well, there you have it. by marcosdumay · · Score: 4, Insightful

      Differently from Windows, a Linux desktop works as well during an hour as during an entire mounth. So, they won't have this problem.

      I'd assume the oposite, people at home have a bad time configuring their desktops to fit the usage, and don't have nice games to play. Those problems go away when you have to use the computer to work and there is a support team.

    4. Re:Well, there you have it. by msuarezalvarez · · Score: 4, Insightful
      Windows is now less bloated than the average Linux distro.

      Except, of course, that with a Windows install you can... hmmm... you can... there's gotta be something... ah, yes: you can use wordpad and play solitaire. Yes. But, yes, you are right.

    5. Re:Well, there you have it. by fitten · · Score: 3, Interesting

      Don't forget the bloat in applications as well. Is OpenOffice 2.0 named that because of the relative size of the tarball compared to 1.2 or because of the relative startup time for the application compared to 1.2? ;) The average Linux disto has used a lot more than the average Windows with equivalent software (Office suite and development suite) for some time for me. Heck, my Windows box with those plus WoW is smaller than this Linux box with just the distribution stuff.

    6. Re:Well, there you have it. by sp0rk173 · · Score: 3, Insightful

      Linux won't turn into that, because linux is not an operating system. There will be distributions that will turn into that, like Fedora, SuSE and Mandrake already have, but since you can build a kernel yourself and compile an entire system from the ground up...again...yourself, it will not turn into huge bloatware from an OS standpoint.

    7. Re:Well, there you have it. by AstroDrabb · · Score: 3, Interesting
      Is OpenOffice 2.0 named that because of the relative size of the tarball compared to 1.2 or because of the relative startup time for the application compared to 1.2?
      OO.org 2 is has a very fast startup time for me. I have a FULL OO.org 2 install on XP SP2 and the OO.org 2 directory is only 201 MB. I also have a full MS Office 2003 install. Talk about bloat. A few hundred megs more than OO.org 2.
      The average Linux disto has used a lot more than the average Windows with equivalent software (Office suite and development suite) for some time for me
      Probably because you have tons of unneeded development libraries and docs installed. I stopped using Fedora Core because how big the base install is. I now use Ubuntu and only install what I need and the whole distro comes on just one CD. As far as MS development tools go, what are you using? Because I have MS Visual Studio .Net 2003 Enterprise and it is pretty big:
      C:\Program Files\Microsoft Visual Studio .NET 2003
      Size: 0.98 GB (1,053,724,672 bytes)
      Contains: 17,984 files 3,248 folders

      C:\Program Files\MSDN
      Size: 1.68 GB (1,810,624,512 bytes)
      Contains: 1,834 files 2 folders
      Just these two folders are bigger than my entire Linux install.
      --
      If Tyranny and Oppression come to this land,
      it will be in the guise of fighting a foreign enemy. -James Madison
  2. Built for Linux by bogaboga · · Score: 4, Insightful
    I'd say that in my case, getting the word out that Linux is just a kernel and that there are many flavours built arround it is the greatest problem.

    I have had folks getting an Ubuntu CD after having been told "all applications are there", attempting to install these apps on a SuSE distro!

    The other thing is multimedia not working exactly as advertised or not working as expected.

    With all these problems, getting Linux on the desktop is still a challenge in my case.

    1. Re:Built for Linux by Anonymous Coward · · Score: 5, Insightful

      The day all hardware distributors starts writing drivers for their products in linux, will be a milestone in my oppinion. The only thing keeping me from using linux on my laptop is the lack of drivers for videocards/touchpads suspend etc. Linux for me isn't about license costs etc, it's about a stable working system at all times. A system where things eighter work or don't work at all. Thats not the case in all other OS:es...

      In other words, if installation and hardware support where as good as in for example Windows, this wouldn't keep the day to day users away.

    2. Re:Built for Linux by HuguesT · · Score: 4, Informative

      The short answer is yes, plenty of machines built for Linux.

      Here are a couple of links :

      Servers, desktops etc : http://www.pogolinux.com/
      Laptops ! http://www.emperorlinux.com/

      The laptops are well-known brands (IBM/Lenovo, Dell etc) with Linux pre-installed and supported, where everything work, including modem, wireless, suspend-to-ram, etc.

    3. Re:Built for Linux by NickFortune · · Score: 5, Insightful
      In some ways the linux-on-the-desktop debate reminds me of the early days of AI. People used to think up realy hard problems for computers saying "if a computer can perform task X then it will be intelligent". The trouble is that every time we find out how to make a computer do task X, people say "oh, that's not intelligence - that's just an algorithm" and start devising harder problems to crack. Computer chess was once regarded as an AI Milestone, for example.

      Similarly, I think that what Linux needs to be considered desktop ready is being likewise constantly redefined. I mean the guys who were interested in Linux when Slackware was frst released saw "desktop readiness" happen years ago. The trouble is that each such milestone brings Linux to the attention of a larger, less technically adept group who look at the OS and say "Nice ideas, but it's not ready for the desktop..."

      Just a random passing thought

      --
      Don't let THEM immanentize the Eschaton!
    4. Re:Built for Linux by mysticgoat · · Score: 3, Interesting

      This is a kind of 'me too' post.

      I set up my computer as dual boot between WinXP and Mandrake more than a year ago, in hopes of migrating. But I'm still doing about 100% of my work in WinXP. (I have moved to Firefox, Thunderbird, OOo, etc-- but under WinXP).

      The stumbling block is that I use a Canon i9900 printer in large format photorealistic mode, and a Wacom graphics tablet in Paint Shop Pro, for a very small percentage of my work, and there are no Linux equivalents. So I'm stuck with one toe in the Windows world. I can move more than 97% of my work to Linux at any time, but I'll have to go to WinXP to print the 11x17" photos and to do some of the photo touch-ups. I spend perhaps 4 hours a month on these activities-- it really is a small but important part of my work.

      And it turns out that while I am prepared for the disruptions in habits that would go with a total conversion to Linux, I dread the thought of all the broken habit patterns that would result if I try to straddle both OSs. I don't want to surprise myself by trying to use Linux shortcuts in Windows-- that is the worst kind of interruption; it would definitely make it harder to stay in the creative sweet spot.

      I expect that I'm not the only guy around who feels stuck in a slow migration pattern. I expect that there are lots of individuals and small businesses who continue to use Windows because less than 2% of their work requires templates, or macros or something like that which they can't duplicate in Linux (yet)-- and that, combined with realistic concerns about unsupported straddling of both systems, is sufficient to keep them in Windows.

  3. Linux for the people by glaswegian · · Score: 3, Insightful
    The article says : "Peripheral device driver support was also a hot-button issue. In particular, USB device and networking printing were mentioned as key areas that needed improvement."

    For mass consumption, this is the biggest problem I have seen. The people I know who are not technically inclined will stay away from Linux for the time being for this very reason. When they buy a sparling new ipod and the installation cd doesn't set everything up for them they end up thinking Linux is either a) crap or b) for nerds with too much spare time on their hands.

    This is, of course, in large part due to vendors not giving a toss about Linux. With it's ever increasing popularity (especially in the corporate world) I don't think this situation will last very long.

    1. Re:Linux for the people by Decaff · · Score: 3, Informative

      The article says : "Peripheral device driver support was also a hot-button issue. In particular, USB device and networking printing were mentioned as key areas that needed improvement."

      For mass consumption, this is the biggest problem I have seen.


      I may just have been lucky, but I have found in recent distribution that driver support (including for USB devices) has been excellent. A recent Ubuntu install was the first time I have ever installed an OS which fully detected and installed all my hardware - video, sound system, wireless network, USB etc. with no prompting from me at all. On the same machine, Windows requires additional drivers. I have always found Windows network printing to be far more problematic.

    2. Re:Linux for the people by YttriumOxide · · Score: 4, Informative

      Working as a "specialist" in printing and printing technologies (see my post history for details), I can't help but wholeheartedly agree.

      I've not found anything easier for IPP, LPR or Raw (Socket/9100) printing than a simple CUPS install with a nice frontend as provided by EITHER KDE or Gnome. It even auto-searches the network for port9100 - something Windows is yet to do.

      Drivers for "toy" printers can be a pain, but even without vendor support (which I'll plug that we have) any PostScript device is a breeze and PCL devices are only marginally more complicated.

      A few months ago I tried to gauge our end user Linux adoption by the number of support enquiries I was asked to assist with (assuming our technicians/first level support couldn't handle Linux) and thought that perhaps there's not so much out there. Then I find out that there's a LOT more than I originally assumed and it just never makes it to me as an enquiry since it "just works". Enquiries about other systems (Windows, MacOS and AS/400 especially) aren't uncommon (especially Windows broken excuse for printer sharing in relation to permissions and device settings causing MANY headaches)

      That's just my take on it from an inside perspective of one of the supposed "key areas for improvement". Maybe these users just aren't savvy enough on printing in general, and it's not the OS that's the problem at all (it'd be interesting to give them a Windows environment and check out what printing issues they have...)

      --
      My book about LSD and Self-Discovery
      Also on facebook as: DroppingAcidDaleBewan
  4. actually by iced_tea · · Score: 5, Funny

    "It's not TCO (total cost of ownership), or security, or lack of license fees," Dave Rosenberg said. "It's about the lack of a talking paper clip."

  5. tax software by bogaboga · · Score: 4, Interesting
    As the year steams to an end, I wonder when we shall have a free Java/QT/Mono/GTK application to handle income tax filing. Is it too late for the OSS community to cook up one?

    If this software were availed, it'd significantly boost the status of Linux getting looked at seriously on the desktop. I would not want to spend any money on the so called tax software again.

    1. Re:tax software by el_womble · · Score: 3, Informative

      I can only speak for the UK, but its already Java software, but its a web app. Sure you can buy Quicken UK etc, which will talk directly to the government gateway, but you can also just point any browser at government website and you can calculate and file your tax there too.

      I used it last year for my income tax and it worked a treat. I kept my accounts on excel, followed the wizard (which took about 3 hours, but you could save halfway through) and it calculated my return instantly.

      They also offer company tax and PAYE filling software, which is used far more than they ever expected - the assumption was that people would want to use a 'real' application. It turned out that nobody was tighter than an accountant and when faced with the option of shelling out for tax software or using a free, and very usable (if not quite as powerful) alternative they jumped at the web app.

      --
      Scared of flying, pointy things snce 1979!
  6. sigh* by Tahir+Azhar · · Score: 4, Funny

    I don't know why but grandma kept insisting on NetBSD....

  7. How representative was the sample? by David+Hume · · Score: 5, Insightful

    Looking at the results, I have to ask, how representative was the sample group? Was it, as it appears, entirely self-selected? And what does that say about the validity of the results?

    I mean, 54% of the respondents use, or are considering, Ubantu? With only 19% for Red Hat, with another 26% for Fedora, for a total of 45%? Could that possibly be representative?

    And the second most important application is "Digital Camera/Video?"

  8. The State of Linux Desktop by ccozan · · Score: 5, Insightful

    Believe it or not, i am using Linux as primary desktop continuosly from 1997 ( with just a short interval where i was forced to work on windows, or face getting fired). I've grown practically toghether with Linux as Desktop. Man, it was a challenge in the beginning. Things that for a server weren't important, they become for a desktop the equivalent of endless hacking nights. But it was worth. I was really pleased with it. Ah, and there were not that many distros, i think i started with Slackware, and since then only Redhat ( and now Fedora). I've tried also SuSE and Mandrake, but RH was the most consistent and the most easy to work with that time. SuSE was a PITA, until maybe the latest versions. Debian was out of range because of the "stable means old software" filosofy, even though i used the backports for various friends of mine, who wanted desktops with Debian.

    Now, if i take a look of latest gnome, but especially latest KDE, i can tell you, boy, this a fucking marvellous piece of UI, compared with was before. And all the small bits of integration with hardware are getting close to be a commodity, and not a luxury. I know, i didn't give back to much back to the community, but i am lurking from time to time in frenode's IRC channels, helping some poor beginners. Although, i think while the user friendliness of KDE(or gnome) has skyrocketed, there are still many hacks needed to make the user get the max out of what is offered. The weakest point and also the strongest point of FOSS is this somehow fractured and all over the world decentralised development of software. We should never abandon it, even if that would hurt the potential user ( i am not saying customer, because we talk about distribution and not commercialization).

    That being said, I applaud again the efforts of all developers, that keep us with the vision of a Linux Desktop.

  9. Cabbage Patch Linux by Anonymous Coward · · Score: 3, Interesting

    1) Put a pile of Linux CDs in a display in a store that has a "Grand Opening".
    2) Invite news media to the opening.
    3) Pay group of people to go charging into the store to fight over the Linux CDs.
    4) Profi... oh wait. They're free. And you have to pay those people. Soooo ... Loss!

  10. Gamers by DigiShaman · · Score: 5, Interesting

    What about games? THe only reason I'm staying with WinXP is to play the latest games due to DirectX/Open GL support and the always updated driver base. Seriously, why is the entertainment aspect always left out? For fucks sake, gaming is a multi-billion dollar industry. I would THINK it would be a huge factor for home PC users.

    --
    Life is not for the lazy.
    1. Re:Gamers by n0dalus · · Score: 4, Informative

      Wine has come an incredible way since it's conception. I am amazed by how well it runs some games (and other Windows software) these days. I think it's safe to say that by the time the Linux desktop is polished enough for average Joe, wine will have advanced to a point where it runs most Windows games/software very acceptably.

      I would like to think that one day wine will actually be better at running Windows software than Windows itself is. This is possible because while Microsoft is intentionaly breaking compatability between releases, wine is being developed to run programs from any Windows version. Often programs actually run faster in wine as well, since the linux kernel generally manages things better.

    2. Re:Gamers by rsidd · · Score: 3, Insightful
      What about games?

      In a corporate set-up? "Our employees demanded games so we installed Linux..."

      Seriously, lots of windows-using kids have been hooked by the games on my Linux laptop, and my wife and I often play frozen-bubble. Nothing wrong with the games available on linux. Multiperson shooters and jaw-dropping graphics do not good games make, and people who insist on those will likely as not buy a PS or Xbox or whatever (the markets for game consoles is way bigger than the PC market). 3D acceleration works fine with linux on most systems; as linux gains popularity, game writers will likely target linux, but I hardly see why linux developers should develop games.

    3. Re:Gamers by EvanED · · Score: 3, Insightful

      This is possible because while Microsoft is intentionaly breaking compatability between releases, wine is being developed to run programs from any Windows version

      What's this?

      I can think of very few systems that have been around as long as DOS/Windows and have better backwards compatibility. I can think of only one Windows program that runs on an earlier version but not XP. About the ONLY thing that MS has done to break compatibility is prevent direct hardware access (e.g. for sound cards) in old DOS programs.

      Only system I know that's better (though I'm sure there are plenty more, but still a minority) about keeping backwards compatibility is IBM mainframes. What may be the best common mainframes in the world (IBM z/Series) still runs stuff made to run on the s/390 architecture.

    4. Re:Gamers by EvanED · · Score: 3, Informative

      And yes Microsoft really does intentionally break compatability between releases, and especially with their competitors.

      Any evidence for that claim?

      There's plenty of software that doesn't run in later versions of Windows.

      Name some. I've only hit one program for a post-3.11 Windows version, either 9x or NT line, that won't run under XP. Hell, most DOS programs still run.

      Think Windows 3.11 software

      That's over a decade old. Even if they are breaking compatibility with it, I really don't think you can fault them for it.

      Windows 98 software and even Windows NT software

      Like I said, name some, because I've only ever run across one. (Hasbro's Clue. And a pretty poorly programmed piece of software too. Didn't even run quite right for me in its intended version of Windows.)

  11. Email?!? by el_womble · · Score: 3, Insightful

    I've ranted about this before, but why are people so obsessed with email?

    No encryption (unless you have a degree in IT), no authentication (because people are tight, and nobody out side of IT knows what PGP is), poor support for attachments (MIME is a hack) and no enforcable equivalent to recorded delivery.

    That's before we start to think about the mess that is HTML encoded mails.

    I could live without security, but I'm really suprised that corporations can.

    We've been using email for over 10 years now, and it hasn't progressed at all and I don't believe for a moment that this is a 'if its not broke...' situation.

    If the FOSS community could establish a new email protocol that transparnetly added real support for attachments, security and formatting and it was adopted quickly by Thunderbird, Evolution and Mail.app (I'm a Mac zealot so I want it too) the next version of Exchange would support it too. In the mean time, Redhat, Suse and Ubuntu could be peddling Linux as the next big thing in email - something that might get the attention of CEOs who's only realy contact with a computer is email.

    --
    Scared of flying, pointy things snce 1979!
    1. Re:Email?!? by m50d · · Score: 3, Insightful
      No encryption (unless you have a degree in IT), no authentication (because people are tight, and nobody out side of IT knows what PGP is)

      PGP on linux is as easy as it is possible to get effective email encryption/authentication. It's really well integrated into every email client I've seen. But for encryption authentication to be meaningful the user has to generate keys, and that's the part you're probably thinking is too hard for the average user. But there's really no way to make it simpler without defeating the object entirely.

      --
      I am trolling
  12. Penguin powered for ages by LABarr · · Score: 5, Insightful

    I have been running my business on a Linux desktop and F/OSS for a number of years. (My servers are all OpenBSD, however) I have done a number of consulting gigs where a Linux deployment is discussed, and in some cases, choosen as the exclusive desktop solution. If there are no applications that the client has that absolutely requires Windows to run, i.e. beyond what they can do with e-mail, firefox, openoffice.org, GIMP, etc. --it isn't a difficult to sell them on the idea. Especially when pointing out the many advantages of an MS free office. I once recommended a Linux solution and told the client to keep a reserve of cash on hand to purchase Windows (OS and Office suite) software if they should find themselves feeling like they couldn't get by running a Linux desktop. That reserve has long since been spent, they are still running Linux, and there isn't a Windows desktop to be found anywhere. In other cases running a handful of Windows boxes for the people that really need it mixed with a mostly Linux deployment is the answer.

    Many clients have said that it is not that much of a change for them and that they wonder what all the fuss was about?

    I personally have actually found myself lost trying to do even trivial tasks on a friend's borrowed Windows machine that I wouldn't have to think twice about using my own laptop running Linux... I have started carrying LiveCD's just so this doesn't become more of an issue. The tools that come standard on many Linux distro's are far superior to those available to other OS's. It's a no brainer for me...

    ---
    Simulated Sig

  13. Online tax software from big companies exists by CrazedWalrus · · Score: 3, Informative

    So it doesn't count if the application is deployed via the web?

    TurboTax Online comes out in January. Firefox support remains to be seen, obviously, but I'm not overly concerned, given FF's now-relatively-high market share.

    I've been using H&R Block Online under Linux for the last four years. Works flawlessly in firefox. They even keep a hot copy your records for three years - a feature I've used a few times now, and I don't need to worry about backing them up, losing the CD, etc. Tinfoil hat wearers need not apply.

    This site lists a few more I've never heard of, and, of course, Googling for it doesn't hurt either. Just make sure to pick software for the right country.

    No, I doubt there are any Gtk/Mono/Java/Qt/WhizBang clients out there, but who needs them? Installed clients for such things are (or should be) a thing of the past. The web offers a relatively cross-platform, painless deployment mechanism for every OS and distro.

    The other obvious advantage of the online approach is, of course, that you don't need to pay for an upgrade every year. You just pay the filing cost for whatever taxes you want to file, plus the vendor costs. I usually end up paying H&R Block to e-file my stuff and to have a human look over them beforehand, just to make sure I didn't miss anything.

    Hope this helps.

  14. Bandwagon by kahei · · Score: 3, Funny


    So, in other words, Linux was installed not for business or technical reasons but because the next guy has it so we should have it too and people are talking about it so we should get one and so on.

    Linux is all grown up! Finally it is behaving in the marketplace the way real money behaves -- soon, CIOs everywhere will be propounding their 'Linux strategy' and writing articles in trade rags about 'how a switch to Linux allowed us to give our clients a competitive edge'. Heck, they already are! Then in 10 years, we'll be reading about how 'evaluating Linux alternatives forms a major part of our strategy for cutting the soaring costs of server farms' and so on and the cycle will go on.

    Yay!

    --
    Whence? Hence. Whither? Thither.
  15. not me by r00t · · Score: 3, Insightful
    My guesses would have been:

    • no need to track the silly hologram cards in fear of a BSA audit
    • no need to deal with the accounting department before installing an OS
    • not falling apart over time (from stuff like Sony's rootkit)

    That's not quite the same as license fees and security, though those may be the root causes. The license fee itself isn't so bad, but the associated hassle of budget approval and tracking sure is. Lack of security related to break-ins might be tolerated (yuck), but unknown random DRM crud mysteriously destabilizing the machine is harder to accept.