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BellSouth Wants to Rig the Internet

PlayfullyClever writes "A senior telecommunications executive at BellSouth, said yesterday that Internet service providers should be allowed to strike deals to give certain Web sites or services priority in reaching computer users, a controversial system that would significantly change how the Internet operates. Some say Small Firms Could Be Shut Out of Market Championed by BellSouth Officer. William L. Smith, chief technology officer for Atlanta-based BellSouth Corp., told reporters and analysts that an Internet service provider such as his firm should be able, for example, to charge Yahoo Inc. for the opportunity to have its search site load faster than that of Google Inc." Next up, well dressed men go door to door collecting their monthly "protection money". 'It sure would be tragic if your users started getting 1500ms ping times, wouldn't it mister dot com?'

36 of 559 comments (clear)

  1. They just never quit by SilverspurG · · Score: 5, Interesting
    "If I go to the airport, I can buy a coach standby ticket or a first-class ticket," Smith said. "In the shipping business, I can get two-day air or six-day ground."
    Or when I go to the library the librarian can charge me an additional fee to use the encyclopedias. Or when he goes to Washington he have his lobbying group slip a few extra G-notes to the proper politicians to have his pet legislation prioritized. Or when enough websites have been scammed in then the next thing will be to start charging users,"Is your 3 megabit connection too slow when loading Slashdot? For an extra fee of $15/mo. we will allow you to prioritize any 5 domains!" It'll be just like returning to the good old days of minute by minute access charges. Always watching the clock wondering if the extra access charge might be worth it and counting the pennies left in the piggy bank to see if there's enough for your son to be able to afford class textbooks, lunch money, and decent network access. Maybe he'll just have to suffer with 20 minute load times for a 3 mb document.

    Of all the low-down dirty extortionist ideas ever hatched. No one's stopping him from using QoS routing right now but what he's proposing is pure opportunistic greed. I suppose it doesn't matter to him--he makes enough money that he can afford to throw away an extra $200/mo. should policies like this ever become commonplace. As for the masses: Let them eat cake!
    --
    fast as fast can be. you'll never catch me.
    1. Re:They just never quit by Pope · · Score: 4, Insightful

      That first class ticket doesn't reduce his time in the air though. He arrives the same time as the coach standby folks do.

      Typical thought process for high-end executives who are used to bullying and paying through the nose to get what they want NOW.

      --
      It doesn't mean much now, it's built for the future.
    2. Re:They just never quit by ergo98 · · Score: 5, Interesting

      I suppose it doesn't matter to him--he makes enough money that he can afford to throw away an extra $200/mo. should policies like this ever become commonplace. As for the masses: Let them eat cake!

      The telcos have a long and storied history of making money hand over fist, with no competition, in the telephone subscriber realm, so this is just another desperate attempt at doing something before that money trough is removed (it's rapidly disappearing). In a free market it should be the case that subscribers can say "FU!" this this man, going with competitors, but unfortunately there isn't enough competition in most areas yet (so you get the casual collusion where they all mirror the same restrictive policies). Maybe WiMax will change the landscape a bit.

    3. Re:They just never quit by MightyMartian · · Score: 4, Insightful

      It isn't an issue of competence, it's an issue of morals and ethics. If I were SEC, I'd be looking into investigating Bell South right about now.

      --
      The world's burning. Moped Jesus spotted on I50. Details at 11.
    4. Re:They just never quit by halltk1983 · · Score: 5, Insightful

      hmm... as a side thought... this would make Skype and VoIP useless... maybe that's how they're going to maintain their regional monopolies?

      --
      Watch for Penguins, they eat Apples and throw rocks at Windows.
    5. Re:They just never quit by einhverfr · · Score: 4, Insightful

      That first class ticket doesn't reduce his time in the air though. He arrives the same time as the coach standby folks do.

      No, but for an extra $500 we won't make you wait an extra half hour to deplane....

      --

      LedgerSMB: Open source Accounting/ERP
    6. Re:They just never quit by Taladar · · Score: 4, Funny

      Yeah, we will take your money and throw you out of the plane half an hour before the landing.

    7. Re:They just never quit by Shakrai · · Score: 4, Interesting

      I'm not blaming an industry, but it is invariably an industry that is subsidized by voice subscribers. A few of the Bells have credibly supplanted that with a good wireless cash flow, but for most there are some scary times ahead (as most have shown a tremendous inability to operate in any other market successfully).

      Well any business that is branching off into new endeavors is going to be subsidized by existing customers. I can't speak for Bell South (although, historically, they were considered to have the best customer service of the Baby Bells -- WTF happened???) but in my area Verizon seems to be doing very well at branching off into non-voice endeavors. It's more impressive in my area where they barely advertise their DSL product (other then fliers with your bill) -- Roadrunner has a friggen commercial in every single commercial break.

      I have a telco background so I'm understandably biased when it comes to defending them -- but no matter how much people hate the phone company I wish they would stop rooting for it's downfall. Do you really think it would be any better to have the cable company completely control your internet/voice/TV? Voice I suppose you could replace with a cell phone and TV with a dish (sucks for local channels though) -- but you'd be hosed on the internet.

      I can't wait for FIOS to come to my town. It will be very interesting to see how the cable company holds up when the telcos have the ability to go after the people subsidizing their internet and voice ventures (the TV viewers).

      Hopefully the consumer will win.

      --
      I want peace on earth and goodwill toward man.
      We are the United States Government! We don't do that sort of thing.
    8. Re:They just never quit by timster · · Score: 5, Funny

      That would be awesome.

      "Attention please, this is your captain speaking. We're going to be delayed as there is heavy traffic at our destination airport and it will take another half hour for us to get permission to land. First class customers, please proceed to the skydiving hatch; you will be landing by parachute in 5 minutes. Please remember that you are allowed to use cell phones during the descent, but be careful not to drop them when your chute deploys. Thank you."

      --
      I have seen the future, and it is inconvenient.
    9. Re:They just never quit by JaredOfEuropa · · Score: 4, Insightful
      In a free market it should be the case that subscribers can say "FU!" this this man, going with competitors, but unfortunately there isn't enough competition in most areas yet (so you get the casual collusion where they all mirror the same restrictive policies).
      That's the real problem.

      This story reminds me of a funny dispute between CNN and the Amsterdam cable TV company:
      Cable co. "We will start charging you for providing access to your viewers"
      - CNN: "Well, actually you should really pay us, for providing content for your cable network"
      Cable co: "Pay or we will remove CNN from our lineup"
      - CNN: "Fine, we'll take our content elsewhere"

      The cable TV model worked quite well: customers pay the cable company for physical access to various stations. These stations provide content for free, supported by ads, or at an extra charge to the customers. In this case, some idiot exec got greedy and tried to charge both sides of the network. Fortunately, neither side wasn't having any of that. CNN didn't play ball, and customers didn't exactly relish the idea of paying twice for content, and threatened to buy satellite dishes and ditch cable. After a few weeks, CNN was put back onto the network, for free.

      This case is much the same. Over here, we have a choice of backbone networks and ISPs re-selling access to those backbones. Any ISP trying to pull a stunt like this will see their customers melt away. After all, people have gotten used to the idea of flat rate Internet access, in facr that's what ISPs used to lure people over to ADSL.
      However, in cases were there is a monopoly of one or a few companies working together, they can and will get away with it.
      --
      If construction was anything like programming, an incorrectly fitted lock would bring down the entire building...
    10. Re:They just never quit by ClickOnThis · · Score: 5, Interesting

      It isn't an issue of competence, it's an issue of morals and ethics. If I were SEC, I'd be looking into investigating Bell South right about now.

      I'll resist the temptation to point out the difference between morals and ethics. (See the movie "Election" starring Matthew Broderick and Reese Witherspoon for an example.)

      Anyway, the real point here is that the SEC really has nothing to do with policing the morals and ethics of a company. It is reponsible for protecting stock-market investors from unscrupulous companies who try to deceive the stockholders, or who try to manipulate the marketplace for the benefit of insider traders.

      As far as the morality, ethics or (most relevant) the legality of the tarrifs that a communication company charges and their reasons for doing so, I think that falls within the bailiwick of the FCC.

      --
      If it weren't for deadlines, nothing would be late.
    11. Re:They just never quit by rossifer · · Score: 5, Insightful

      Unfortunately, you're showing your ignorance. Let me walk you through it:

      Careful there. You might find yourself confused with the kettle, pot.

      A Business' sole goal is to maximize profit for its shareholders, and nothing else.

      False.

      The goal that a business must keep as a top-level goal is to maximize shareholder value. This is not the same as "this quarter's profit" or even "profit" over any time frame (though they eventually become related).

      Further, many companies interpret "shareholder value" as stock value over the long-term, which is often at odds with actions that would increase stock value in the short-term.

      As a conclusive counter-example, check out Johnson & Johnson's credo. Shareholder value is fourth on that list and it's been below other goals for the past 60 years.

      Regards,
      Ross

    12. Re:They just never quit by Chuckstar · · Score: 4, Insightful

      The difference is that I am BellSouth's customer, not Yahoo. This is the equivalent of HBO paying a cable company not to carry all of the Showtime channels, and then telling me its good for me because of all the HBO channels I get.

    13. Re:They just never quit by johnny+cashed · · Score: 4, Insightful

      Well, my cable customer service sucks too.

      So, my last roommate moved out. The phone was in his name. BellSouth (BS) wants $40 to get it in my name. So I say fine, disconnect it, I'm going to VoIP. VoIP doesn't work well with the cable internet due to latency issues. BS is running ad campaigns here about $25/mo. DSL service. So I call them from work to order it. The Customer Rep. wants to know the phone #. I say I don't have one. I go round and round about the advertisement. I cannot get DSL without first getting POTS. I don't want POTS. Customer Rep: doesn't compute, must have POTS. The house is wired, it is within DSL range, but BS will not hook up DSL without POTS. The rep says that I can get POTS from another provider, and then get DSL. All other POTS providers cost more. Solution: Landlord, who lives below me, is willing to let me get my DLS thru her. She pays for POTS, I pay for DSL and share with her.

      My main compaint is that BS runs deceptive ads (there is fine print, but I cannot read it quickly enough) and doesn't spell out in clear language to the customer reps that the customer cannot get DSL without POTS.

      I believe that in Georgia, you can get "naked" DSL due to a state law that forces BS to unbundle. They are headquarted in Georgia. Don't they understand that what customers want in Georgia might be the same thing that customers in Alabama might also want? Do I have to get a politician to pass a law for me to get unbundled DSL?

      The short answer: the cable company and the phone companies both suck when it comes to internet service. They both have big cash cows that are not directly related to internet service other than the fact that they have infrastructure to your house which can be used to provide broadband.

    14. Re:They just never quit by budgenator · · Score: 4, Insightful

      Acutaly if they start discriminating between packets of different origins, it could interfere with their comomon carrier status. If they can expidite packets from let's say yahoo, then they can route packets from a kiddie-porn site to the bit-bucket, If they do discriminate between packets, an arguement can be made that they are responsible, for what's inside those packets. Now they aren't responsible because they move the packets equally. Bell South needs to get their lawyer's involved before they actualy do anything, they probably should have before they started spouting off in interviews. This is a can of worms that they might later wish hadn't been opened.

      --
      Apocalypse Cancelled, Sorry, No Ticket Refunds
  2. Would this not void common carrier status? by cayenne8 · · Score: 5, Interesting

    Would this not take away their status and the protections of common carrier status if they start playing with what/who goes through their system?

    --
    Light travels faster than sound. This is why some people appear bright until you hear them speak.........
  3. You have *got* to be kidding by hazmat2k · · Score: 4, Funny

    I can imagine the new generation of Spam now. "M4K3 YUR S1T3 L04D F4S73R TH4N T3H C0MP371710N"

  4. They will fail by Profane+MuthaFucka · · Score: 5, Funny

    Bell South is damaged. Adjust your routing tables accordingly.

    --
    Fascism trolls keeping me up every night. When I starts a preachin', he HITS ME WITH HIS REICH!
  5. Except.. by LWATCDR · · Score: 5, Insightful

    I pay the isp to access the net. I should get to pick and choose what I access without the ISP boasting some at the expense of others.
    Dear Bell south you are looking a lot like Sony and SCO. Not a good thing.

    --
    See my blog http://ilovecookes.blogspot.com/ for light hearted technical information.
  6. Go ahead, be liable for it by Red+Flayer · · Score: 5, Insightful

    FTS: "Internet service providers should be allowed to strike deals to give certain Web sites or services priority in reaching computer users, "

    As soon as they do this, then they should become legally responsible for all content that crosses their network.

    Either ISPs are passive conduits, or they are not. If they can easily differentiate between packets from different sources, and filter those packets for different handling procedures, then they can take responsibility for not allowing 'illegal' packets on their network.

    --
    "Trolls they were, but filled with the evil will of their master: a fell race..." -- J.R.R. Tolkien on Olog-hai
  7. Rotten companies lose eventually... by rocjoe71 · · Score: 5, Interesting
    ...BellSouth could try, but then Google lights up all their dark fiber and take themselves OUT of BellSouth's market altogether, leaving BellSouth to explain to their customers why they should keep paying for a service that doesn't give them easy access to the most popular search engine on the net.

    This would give Yahoo the leverage to say to BellSouth: if you want to have ANY major search engine/portal in your network, better provide unrestricted access to our domain.

    Net result: Google owns their own 'Net, Yahoo pwns BellSouth.

    --
    Height: 38U, Weight: 0 Newtons, Eyes: #0000FF, OS: Gray Matter 1.0 (Alpha)
  8. This Internet by Jotii · · Score: 4, Funny

    This Internet will never work. I'm going to start my own.

    --
    [sig]
  9. Re:please fix your website by MillionthMonkey · · Score: 4, Funny

    $404 File Not Found
    The requested URL was not found.

    If you want to buy this page load, mail the $404 in cash in an envelope addressed to

    BellSouth Corporation Headquarters
    1155 Peachtree St. NE
    Suite 404
    Atlanta, GA 30309-3610

  10. Let's not be too worried.. by ArcRiley · · Score: 4, Insightful

    ISPs who do this sort of thing will, undoubtedly, be replaced by ISPs which don't. Consumers simply won't tolerate it, nor will web services.

    The only real danger is the growing monopolization of Internet access, through cable and DSL, but yet we watch as wifi-based Internet access spreads and their market crumbles beneith their feet.

    More fuel on the fire, BellSouth, it'll only help speed your own destruction.

  11. Re:out of context by interiot · · Score: 4, Informative
    The article is actually talking about high-bandwidth services such as streaming media and voice over IP. They don't seem to be talking about simple websites at all ...
    WRONG, WRONG, WRONG. From TFA, which you apparently didn't read:
    William L. Smith, chief technology officer for Atlanta-based BellSouth Corp., told reporters and analysts that an Internet service provider such as his firm should be able, for example, to charge Yahoo Inc. for the opportunity to have its search site load faster than that of Google Inc.
  12. Idiot doesn't even know who his customer is by jmorris42 · · Score: 5, Insightful

    Listen up BellSouth, I AM YOUR CUSTOMER, not Yahoo! or Google. If you can't give me good access to the sites I am interested in visiting then I switch to Cox's cable modem. And if they can't show me the speed I crave then I look for other options.

    This is exactly what happens when governments grant monopolies. BellSouth has been taking their customers for granted since they spun away from the AT&T motnership, which also took us for granted. After all, where can we really go? Like most regions of the US with broadband, we have government monopoly A (BellSouth) or government monopoly B (Cox) and while they can be played off one another just a little, they co-own the Louisiana Public Service Commission that makes the rules and aren't above conspiring together to keep their cost down and the users downtrodden.

    The baby bells must be broken again. They can keep the monpoly on the copper or fiber but must NOT be permitted to own or operate any of the higher level protocols or have any business entanglements with anyone who does. I'm serious, we need a seperate company that JUST owns and maintains the physical plant and leases space on a totally non-discrimnatory basis in the CO to as many companies that want to install voice switches, DSLAMS, etc. as can fit into the building.... and have rules so a carrier can even pay to make the building bigger.

    --
    Democrat delenda est
  13. Monopolosaurus Rex by Doc+Ruby · · Score: 4, Insightful

    Everyone said for decades that phone companies "don't understand the Internet". They understand it all right - they just don't like it. So now we've got SBC saying they want to charge companies like Google to route their traffic, even if Google is already paying another company to which Google is directly connected. And BellSouth is saying they want to charge companies like Google more to carry their traffic according to the specifications. Verizon (rhymes with "NYNEX"), typically the most evil of the RBOCs, has yet to announce their vicious attack on Google's profits, but it surely will be greedy and based on some kind of preferential treatment - or threat of witholding it.

    It's obvious that these telcos are jealous of Google and the big bucks connected with it. They want their cut, not by competing to provide better products, but by threatening to make their products worse unless their extortion money is paid. Back in the 1990s, they tried to force extra fees on dialup customers, on ISPs, based on lies about phone switch capacity. They tried selling ISDN from clueless salespeople for ripoff prices after unpredictable and interminable installation delays. Then they screwed up DSL deployment on a bigger scale. All along they succeeded in buying up and regulating out the competition, while everyone said they didn't understand the Internet. Which diverted investment to companies like Google, as well as the smart entrepreneurs. Now that they've consolidated American bandwidth into the bottlenecks that they monopolize, these old dinosaurs are moving in for the kill. If there's not enough competition to let Google and mom/pop choose an equitable Internet like the one we've built these last 10-20 years, we need to snap the neck of their new monopolies with legislation. There's no reason we have to let their loophole victories over past monopoly remedies and market corrections choke off the developments that have happened despite their vile presence in the landscape.

    --

    --
    make install -not war

  14. Fifty-fifty by trollable · · Score: 4, Funny

    I think they should do it. Cut the bandwidth. 50% for the web, 50% for gopher.

  15. Vint Cerf/Google's Comments Bellsouth Plan by netrangerrr · · Score: 4, Informative

    Vint Cerf (Father of the Internet) sent a deposition to the US Congress on this legislation. See:

    http://www.circleid.com/posts/vint_cerf_speaking_o ut_on_internet_neutrality/

    Vint couldn't attend in person since he was recieving the Presidential Medal of Freedom that day for his DARPANET/Internet pioneering efforts.
    This link was widely disseminated in the North American IPv6 Task Force and IPv6 Forum where I believe most members strongly support Vint's views.

    --
    "As for the future, your task is not to foresee it, but to enable it." - Antoine de Saint-Exupery
  16. Ip traffic control by coastwalker · · Score: 4, Informative

    On the other hand I recently heard an argument here in the UK that said that one of the arguments against forcing ISPs to cache all email traffic for later inspection by law enforcement in the "war on terror" is that the volume of spam makes it uneconomic (and the bad guys are using untraceable untappable voip anyway).

    It appears that the Internet remains a magnicifently untameable beast still, despite pointy headed attempts like this to control it.

    --
    Facts are history now plebs have politics for religion on social media.
  17. Re:Enough with the strawmen by ewhac · · Score: 5, Interesting
    If this were a question of individual ISPs -- Speakeasy versus AOL versus Netcom versus Verio -- then your rebuttal might have validity. However, this is BellSouth talking -- the ILEC, the "natural monopoly." The guys who own the wires no matter which ISP you go to. Seen in this light, Taco's analogy is valid.

    BellSouth proposes an end-run around whatever deals or features your ISP may offer by selling packet priority to the highest bidder. Your ISP will not see any of this money, neither as direct kickbacks or as reduced service costs. Moreover, your ISP will now suck more, because their packets will receive lower priority.

    There's a reason Judge Green drew a very firm line between content and carriage -- to prevent precisely this kind of extortionate behavior.

    Schwab

  18. Re:I for one... by arivanov · · Score: 4, Insightful

    You have already welcomed them most likely.

    QoS, priorities and ToS have been known for more then a decade. The fact is, till recently they have been used mostly in third world and beyond where the bandwidth is scarce, fiber is unheard of and you have to use something like this to achieve a competitive edge. I have used it myself as far back as late nighties. Similarly, we had customer facing web based helldesk, customer facing link statistics, customer facing web ordering system for extras and specials etc as far back as late nineties.

    None of these were widely used around the civilized world till recently because it was cheaper to invest in more hardware and bandwidth to achieve similar results.

    This is no longer the case.

    Very few if any new fiber is layed in the ground and the router CPUs/ASICs are finally catching up for the bandwidths used in telco land. Further to this, the players are few and largely evened up so they have no choice, but to look into network intelligence as means of gaining a competitive edge. Some have already rolled it out. Many laughed at the first ones like Level3 which at the time had a rather primitive QoS system with 4 queues and 4 types of traffic. Nobody is laughing any more and network policy devices are the most looked at item in labs trials for all new roll outs.

    Our QoS overlords are coming and will here to stay.

    And once you have provided a MaBell telcohead with the tool expecting them not to use it is rather silly. From there on it is only a matter of how much do they use it. If they overuse it they risk getting smacked by a threat to lose their common carrier status as well as a few anticompetitive investigations. How do they consider this risk is a different matter.

    --
    Baker's Law: Misery no longer loves company. Nowadays it insists on it
    http://www.sigsegv.cx/
  19. Current dodgy Bellsouth practices by Dr_Ish · · Score: 5, Interesting

    Bellsouth already have some rather 'dubious' business practices. For instance, the City in which I live has proposed that our local (City owned) utility company will provide fiber in the home to all our residents. Bellsouth have been raising every type of spurious legal claim possible to try and block this measure, even though it was widely supported in a referendum (forced by Bellsouth!). Currently, Bellsouth provides DSL service in this area and Cox provides cable. It is a basic duopoly. Needless to say, the rates are much higher than elsewhere. Earthlink does provide cheaper service. However, one can only use Earthlink if one has local telephone service from...you guessed it,...Bellsouth. My phone service is provided by AT and T. They cannot provide DSL service, because it is blocked by...you guessed it, Bellsouth. I complained about this situation to the FCC. However, the day after I lodged my complaint, the FCC made a ruling saying it was just fine for Bellsouth to behave this way. So, these new 'ideas' from Bellsouth appear to be part of their on-going plans to hold on to their near monopoly situation. I think that it stinks. I cannot wait for the city fiber to arrive at my house.

  20. Can you say "Akamai?" by Spazmania · · Score: 5, Informative

    A traffic prioitization service already exists. It's Akamai's whole business model: They buy pipes to strategic locations with many service providers, cache servers near the customer and route requests to the best-choice server. You buy space on their servers and your data gets to the customer faster.

    What Mr Smith wants to do is, well, asinine. He wants to allow the data pipes on his network to fill to 100% and then prioritize the traffic based on who pays. This suggests such a flawed understanding of the technology that as the chief technology officer, he should be fired.

    See, here's the problem: For a router to make a priority-based switching decision between packets, it has to have more than one packet cached in memory waiting for free space in the outgoing pipe. But, if you havn't started transmitting the first packet by the time the second packet finishes arriving then you've already lost the speed game. Fast service means that you don't hold on to the packets. You send them out the next link as soon as you get them. Any other architecture would result in transmission speeds that are two to three times slower, even for the highest priority packets! Duh!

    So if you don't want your network to suck rocks, you still have to keep the utilization below 80%, and if you keep the utilization down then except for rare bursts of traffic the prioritization function will never be used.

    As a search engine, why on earth would I buy priority on your network knowing that either A) it almost never gets used or B) your network is piss slow either way? Answer: I wouldn't.

    Fire Mr. Smith. He doesn't understand the technology he's charged with overseeing.

    --
    Moderating "-1, Disagree" is simple censorship. Have the guts to post your opinion.
  21. I'm all for it. by AK+Marc · · Score: 4, Insightful

    This sounds like a great idea. The moment they start looking at every packet that crosses their network, they will be responsible for every illegal activity. Every person that is on their network that gets a virus should sue them. Every piece of kiddie porn should warrant a case against them. If they are stupid enough to give up their Common Carrier status for a few bucks, they should be sued out of existance so that someone can come in that actually serves the customers, rather than screws them.

  22. If this is such a good idea... by jayhawk88 · · Score: 4, Insightful

    ...I wonder why he doesn't try it on his phone systems first?

    "Hello, Coca-Cola? Yeah, listen, I just wanted you to know that we just cut a new deal with Pepsi, that gives their phone calls priority on our systems. Yeah, it's an exclusive deal and all. Basically my engineers tell me that any call of yours routed through our systems will receive a 10% degredation in signal quality and experience approximately a 3 second delay in connection. I'm sure you understand, just the cost of doing business and all. If you're interested, perhaps I can tell you about our new Super Platinum plan, which would give your calls Level 2 High Priority, ensuring that....hello?"