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Zone Alarm Vs 180 Solutions: Zango hooks?

Sub-Seven writes "Found at Vitalsecurity.org, they detail how a Microsoft MVP pulled the Zango file to pieces, and discovered some interesting facts about exactly what a "simple" fun and games application does to a machine that its running on. Hooking into Windows OneCare and Microsoft Antispyware? What's that all about? "

31 of 166 comments (clear)

  1. First Time I've ever seen that... by dtolman · · Score: 4, Informative

    Is it just me, or is the friggin slashdot summary got more information than the linked article?

    Thats gotta be a first...

    1. Re:First Time I've ever seen that... by Bob_Villa · · Score: 5, Informative

      On the blog, just click the link that says "Very thorough runthrough", which links to the following url: http://mvps.org/winhelp2002/temp/zango.htm

      I think this link is actually pretty good. I agree, the blog wasn't the most clear.

  2. I'll paraphrase the article for clarity: by Crizzam · · Score: 5, Funny

    Zango dango bo-bango, banana fana fo-fango fe-fi mo-mango, Zaaaango.

  3. Software firewalls?! by FatSean · · Score: 4, Interesting

    Um...not sure what's going on here...but I think software firewalls have to be one of the silliest 'security products' out there. I still can't believe cable companies don't distribute modem/routers to users and remotely configure them to block the commonly exploited ports and protocols.

    My conspiracy theory is that they have big investments in the software firewall companies...and in existing non-router cablemodems.

    SO we suffer.

    --
    Blar.
    1. Re:Software firewalls?! by sirwired · · Score: 4, Informative

      Um...not sure what's going on here...but I think software firewalls have to be one of the silliest 'security products' out there. I still can't believe cable companies don't distribute modem/routers to users and remotely configure them to block the commonly exploited ports and protocols.

      Errr... because quality software firewalls (like ZoneAlarm) and home hardware firewalls/routers protect against two entirely different problems?

      Home Routers/Firewalls protect your machine against INBOUND, unsolicited connection requests. This makes you immune to attemts to exploit server-type services, like file-sharing, IIS holes, etc. This lets me run VNC, Apache, whatever on my home machine and not have to worry about keeping patches up to date (or even setting a password, for that matter.)

      Software firewalls protect you against OUTBOUND connections you did not authorize. Port-blocking does nothing to stop this because a nefarious software vendor can't be stopped from sending an outbound request on port 80 by an external firewall.

      I can't count how many programs (even legit ones) that shouldn't be talking to the internet keep requesting outbound connections. (This is all caught by ZoneAlarm.)

      SirWired

    2. Re:Software firewalls?! by nonsequitor · · Score: 3, Insightful

      Who do you want to control the firewall for your connection? I would rather have full control over my home network, let everyone else be damned. What if they start blocking port 21 (no ssh for you), then they block 80 (you shouldn't be running a webserver on a non-commercial line anyway), and so on.

      Sorry, good idea, but there's no real standard between OS's on reserved ports in the sub 1024 range. Ports which you may not want exposed to the world on a windows box could run a perfectly secure service on a *nix box. I don't think that is the case at the moment, but you get the idea.

      Your ISP is a common carrier, they are not liable for what is transmitted over their network. I believe they are looking into attack mitigation for large scale DDoS and worm traffic, but if they start requiring me to use a firewall configured by them, I'll switch ISPs.

    3. Re:Software firewalls?! by harrkev · · Score: 3, Informative

      You are picking nits...

      A NAT box does indeed protect from incoming connections (provided that you do not use DMZ and port forwarding). This may indeed be considered to be a side-effect, but that does not mean that it does not work. How well these routers work for gaming is another matter entirely. And as far as gaming goes, I am certainly not an expert as I am not into on-line games, but each game should specify which ports it uses so that you can open those ports in your NAT box. Having to use DMZ for a game is silly and dangerous.

      As what the GP post said is correct. Software firewalls offer outbound protections. You are right that their first purpose is to protect from inbound threats, but if you have a NAT, you have NO inbound threats (except perhaps for those ports used for games when your game software is not running). Filtering outbound connections is the only reason that I use a software firewall. In fact, my software firewall has NEVER had to block an incoming connection since I built my present computer over a year ago, thanks to my NAT box.

      --
      "-1 Troll" is the apparently the same as "-1 I disagree with you."
  4. Removing spyware in applications by dada21 · · Score: 4, Informative

    It wouldn't surprise me if 30% of my IT company's income came from user stupidity combined with software such as the XCP, spywared games, and other fun entertainment products. Yet this is just the market at work. Loopholes are found, usually because of click-through-licensing. Companies will always attempt to build their markets and consumers will always find the bad seeds.

    It is very important to realize that as long as end users continue to install these programs, marketing companies will feed their needs. You could ague for laws against these backdoor programs, but it wouldn't solve anything and in fact might make the problem worse as companies find sneakier ways to get into your desktop.

    The only way to make a smart consumer is to inform them of the bad things. This means getting the word out, telling others to be careful, and even offering training for groups. My company makes a good profit on spyware, but we offer completely free training days for companies that want to save money by training their employees in safe web browsing. I don't think the answer is "Install Linux and Firefox and the problem will go away!" If Linux/Firefox occupied 90% of desktops, the marketing companies would find a way to take advantage of that platform.

    Smart users are informed users are users who won't continue making the same mistakes. Finding band-aids through legislation or discrete installation of anti-spyware software isn't going to solve the problem.

    As a sidenote -- the reason for training my customers in smart browsing techniques is a selfish one. As we reduce a company's cost of doing business, our referral rate skyrockets. The less we work/bill, the more work we have to bill. If you're a consultant and you're not seeing a decent increase in your customer base every year, you're not doing a good enough job. There is more work in the U.S. than is being tapped, and it is usually because companies aren't seeing things getting better.

    1. Re:Removing spyware in applications by aquarian · · Score: 3, Insightful


      I agree with everything you said, but especially this:

      As a sidenote -- the reason for training my customers in smart browsing techniques is a selfish one. As we reduce a company's cost of doing business, our referral rate skyrockets. The less we work/bill, the more work we have to bill. If you're a consultant and you're not seeing a decent increase in your customer base every year, you're not doing a good enough job. There is more work in the U.S. than is being tapped, and it is usually because companies aren't seeing things getting better.

      I've found this applies to whatever business you're in. I've started, grown, and sold 4 different companies, in completely unrelated industries. The more we were able to make ourselves unnecessary, the more work we got.

  5. Re:It's not just you by croddy · · Score: 3, Funny

    No, that's not muddy. That's the New Journalism. It's supposed to be nonsensical and unreadable.

  6. Clever (rolleyes) by Pope · · Score: 3, Insightful

    Put a link to the article on the same page as itself, thereby upping your Google ranking.

    Blogs are awesome.

    --
    It doesn't mean much now, it's built for the future.
  7. This is worse than Spyware by HexaByte · · Score: 5, Interesting
    From the article:

    180Solutions was complaining that "ZoneAlarm was advising that our 180search Assistant "is trying to monitor your mouse movements and keyboard strokes" well let's see after reading the above ... that description looks right to me.

    This is worse than spyware. This could be used to transmit your account codes and PINs, passwords, etc.

    Sounds like stealware(TM) to me!

    --
    HexaByte - he's a square and a half!
    1. Re:This is worse than Spyware by Red+Flayer · · Score: 5, Funny

      "Sounds like stealware(TM) to me!"

      Whose side are you on, the **AA?

      It's not theft, since they are only making a copy, and you are not deprived of the use of your account codes, PINs, etc.

      --
      "Trolls they were, but filled with the evil will of their master: a fell race..." -- J.R.R. Tolkien on Olog-hai
  8. related info by rd4tech · · Score: 3, Informative
  9. Re:It's not just you by ergo98 · · Score: 5, Insightful

    The linked-to blog article is clear as mud

    No kidding. The blog article has ZERO content, apart from linking to two other sites about some program that purportedly is being flagged as spyware.

    If slashdot is accepting lame "my blog entry" submissions like this (and what's with the "Microsoft MVP" comment in the submission? That's like trying to give credibility to a blog entry by purporting it to come from a "high school graduate"), then I'm going to start submitting every entry I make. Maybe I'll blog about this blog entry that blogs about a blog entry and submit that.

    Ah well, like I - esteemed high school graduate and Blockbuster cardholder - said - most blogging is bloggers talking about blogging. (Yes, hypocrisy runs deep with this)

  10. Interesting little side not by ZachPruckowski · · Score: 4, Insightful

    The whole reason for the lawsuit wasn't because 180 was pissed with misleading statements, it was because a potential business partner of 180solutions had concerns about associating their company which Zone Labs had tagged as a high security risk.

    Well, if legitimate companies are afraid to associate with spyware companies, then I'd call that a good side-effect of the Sony malware mess.

  11. Re:Oh my - A Microsoft MVP! by Frankie70 · · Score: 5, Insightful

    For anyone who doesn't know, you become a Microsoft MPV largely by being an unemployed loser - the more time you can waste away providing pro-Microsoft answers on Microsoft's message boards, providing them with a lot of free labour.


    What about all those people providing support on Linux/MySQL/Apache mailing lists/forums etc - what
    are they? Unemployed losers or OSS champions?

  12. Why the blog? by imroy · · Score: 4, Informative

    Why link to some guys blog with inane comments, when you can link to the page he refers to? Lots more information there.

    What is it with blog pages that link to another blog, which links to another blog, and so on? If this is how things are done in the blogosphere, then my already low opinion of bloggers just slipped a little. Just provide a link to the original f**king information!</rant>

    1. Re:Why the blog? by Billosaur · · Score: 4, Insightful
      What is it with blog pages that link to another blog, which links to another blog, and so on?

      This is the principle of the "Möbius blog", whereby the information is wholly one-sided and is repeated so often that it is taken for fact by anoyone reading it. As they move from link to link, their indoctrination in the rhetoric increases, with the theoretical maximum value being reached when they return to the original "source" blog. Once a "Möbius blog" is entered, the ability of the reader to avoid reading the next blog in the series decreases proportionately.

      The "Möbius blog" is also know as "Internet journalism".

      --
      GetOuttaMySpace - The Anti-Social Network
  13. Here is the background by bytemonger · · Score: 3, Informative

    Hi I think this text shed some lights: http://blog.180solutions.com/PermaLink,guid,5795b8 5d-feea-4656-93e1-d788a01f760a.aspx Poor people @180solutions that suddenly found their spy-ware being detected by Zone-lab's Zonealarm. Zonealarm is obviously a great piece of software. So when 180Solutions became aware of this, they saw their business-model go the way of the dinosaurs.

  14. What's the hook being used for? by kawika · · Score: 5, Informative

    180 is suing ZoneLabs for a very specific and narrow statement as far as I can tell. ZoneLabs says 180 is monitoring key and mouse info, 180 says it is not.
    The analysis linked from TFA explains that he found evidence of setting a windows hook. The question is, does Zango use that hook to collect mouse and key info, even for a short time, or are they using the hook for other purposes? What would those purposes be?

    1. Re:What's the hook being used for? by Ytsejam-03 · · Score: 3, Interesting
      The question is, does Zango use that hook to collect mouse and key info, even for a short time, or are they using the hook for other purposes? What would those purposes be?
      Yes, my thoughts exactly. The longer 180 fails to disclose this information, the more it looks like they are doing something nasty.

      That said, I see no evidence that Zango is specifically targeting Windows OneCare or Microsoft Antispyware as TFA implies. The fact that zangohook.dll is being loaded into these processes is *NOT* evidence of this. Zango is setting a system-wide hook, which means that their hook DLL (zangohook.dll) will be automatically loaded into every process in the system that generates one of the events they are trying to hook.

      There are legitimate uses for system-wide hooks. Many Single Sign-On products use them, for instance. The real question is, why exactly does Zango need to set a system-wide hook in the first place? I can't think of any legitimate reasons.
    2. Re:What's the hook being used for? by arkanes · · Score: 3, Interesting

      There are a number of things you might install a CBT hook for, even legitimate ones, but with the hook installed it absolutely is "monitoring" all keypresses and mouse moves. This is going to hinge on the definition of monitoring - Windows is calling a hook within the Zango code and notifying it of all the events it registered the hook for (which looks like system wide mouse and key events), however, Zango is quite likely ignoring everything except very specific events. Personally, I'd still call that monitoring.

  15. Then again, how about anti-cheat mechanisms? by Idaho · · Score: 5, Insightful

    This is IMO becoming a problem in a lot of games. Counterstrike, World of Warcraft, Valve with its Steam engine, crap like punkbuster that scans your entire drive, registry and who knows what else, just to make sure you aren't cheating. And we are not talking about minor game companies here.

    Don't get me wrong, cheating is a major (if not: the worst) problem in online games, but the lengths to which game providers go to assure (a) that you are using a legally bought version of the game (most important) and (b) that you are not using modified drivers, game libraries etc. in order to cheat (game company couldn't care less, but it costs them customers so they have to care..), could certainly make some of them be rated as 'spyware'. Then again, so can Windows XP itself. After users accepted that activation crap from Microsoft, where else could you expect this thing to go? If Microsoft is allowed to do it, then why not $small_corp_with_questionable_ethics?

    (obviously, the answer is that Microsoft should not be allowed to do it in the first place, either. But as it is, this company might actually have a point - if Sony can do it and not be detected for over half a year, why can't they? The idea is ridiculous ofcourse, but hey...)

    --
    Every expression is true, for a given value of 'true'
  16. Re:Oh my - A Microsoft MVP! by rborek · · Score: 4, Insightful
    I'm a Microsoft MVP, and I'm not unemployed, and I'm not a loser.

    Those active in other communities (ie Linux) are not told that they are unemployed losers for helping people out. So what if a bunch of us want to actually help people by making use of our expertise?

    Not every MVP is an expert in every area, but they are an expert in the area that they were awarded in. For example, my award is in Mobile Devices, but I'm far from being an expert in FoxPro.

  17. Nothing wrong with software firewalls... by StupidKatz · · Score: 3, Informative

    [...] unless you can figure out a way to block ports on my modem.

    Done and done. Other types of "dial-up routers" exist, but this is the one I re-found first. Again, nothing wrong with software firewalls, as I like knowing when programs try to use the network, but they aren't a magic bullet.

  18. The lesson? Never trust a company... by digitaldc · · Score: 3, Insightful

    ...with a name like 'Zango' that offers free games.

    It will only lead to great suffering.

    --
    He who knows best knows how little he knows. - Thomas Jefferson
  19. Yes. And also: by sammy+baby · · Score: 3, Insightful

    The Slashdot summary has more info than the linked article, but the impressive thing is that the Slashdot summary still is only barely written in complete sentences. I mean, I'm a sysadmin with about ten years of experience, I've been reading Slashdot for years, and not only can I not understand what the article says, I'm not even sure what it's supposed to be about. Someone not flagging spyware when they should? Or tagging it as spyware when it shouldn't? Or... christ, I give up. Not worth it.

  20. Re:Oh my - A Microsoft MVP! by value_added · · Score: 5, Interesting

    For anyone who doesn't know, you become a Microsoft MPV largely by being an unemployed loser - the more time you can waste away providing pro-Microsoft answers on Microsoft's message boards ...

    The MCSE jokes on /. are admittedly funny at times, but this is as unfunny as it is unfair. First, only web weenies would refer to news groups as message boards. Second, those groups are an invaluable resource, being freely available, active, and representing a wide cross section of experience, they're one fo the few places where you can find honest and up-to-date information. And third, while Microsoft does offer a pseudo subscription-based pricing for "guaranteed responses" (from the MVPs, among others), most posts are the result of volunteer efforts.

    Perhaps the next time you send a question off to debian-users, for example, hoping for an answer from one of the "regulars", you avoid suggesting that any of them must be an unemployed loser for bothering to respond. Unless playing the part of a troll is somehow more rewarding.

    If it sounds like I'm pissed off, yeah, I am. Having to defend something Microsoft related on /. is annoying enough without being forced to justify the efforts of those trying to help others, irrespective of the venue or their individual capacity.

    As for anyone else using Windows and is unfamiliar with usenet, I'd suggest exploring the ms.public hierarchy with whatever news client you have available, and get into the habit of reading a few of them before applying the latest patch or service pack, or are otherwise trying to resolve an issue or trying to learn something. The top posting is murder, but the information is free and unlikely to be available to the same extent anywhere else.

  21. Give players the choice by giafly · · Score: 3, Interesting
    1. Provide one set of servers where players can compete if they submit to anti-cheat scanning.
    2. And different server(s) for the libertarians, script kiddies and cheaters.
    --
    Reduce, reuse, cycle
  22. Some extra info at gripe2ed.com by Rob+the+Bold · · Score: 3, Interesting

    Ed Foster's Gripe Log is following the Zone Alarm v. 180 story, and he has a much more readable summary at his site: http://www.gripe2ed.com/scoop/story/2005/12/5/8255 5/7508

    --
    I am not a crackpot.