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Fixing Windows Boxes that Crash After Blackouts?

UnseenTomorrow asks: "Everytime there's a power outage in my house, my Gateway computer crashes. It's only 2.5 yrs old. After the crash the computer just will not allow Windows to boot (yes, this includes "Safe Mode" and every other boot option in that menu). Should I explicitly say that I'm tired of rebuilding or restoring the image everytime? Does anyone have any idea of what could be the problem. I've other computers running fine after the power outage with the same OS but different hardware manufacturer. Any clues or suggestions would be greatly appreciated."

26 of 110 comments (clear)

  1. Think ahead by TheWanderingHermit · · Score: 5, Informative

    That's why God invented the UPS. The last one I bought was $90, but you can get them for much less, use the networking connections, and install the software that'll automatically shut down the system.

    I don't use a huge UPS (actually I have two). I've noticed that if we get a power outage that's more than a flicker (i.e. lasting longer than 2 minutes, while circuits reset), that it'll likely be out for 45 minutes or more. So I don't worry about keeping my systems going for longer than 5 minutes (which is the 2 minutes plus 3 to shut them down -- which will change when I finally have time to set them up to communicate with the UPS).

    1. Re:Think ahead by toddbu · · Score: 3, Interesting

      I have two as well. For my 600VA unit, I pulled the stock 7VA battery and hooked up a car battery. Works real good.

      --
      If you don't want crime to pay, let the government run it.
    2. Re:Think ahead by toddbu · · Score: 2, Interesting

      It actually gets a little better than that. In addition to the car battery, I power the whole system with a Alinco power supply when I have to run from the generator. This is because the output from the genset isn't clean enough for the UPS to power from the line, so it just stays on the battery. The last time I ran in this configuration, our power was out for about 20 hours. Of course I would never actually recommend anyone do this themselves. You can burn out you PS, your UPS, electrocute yourself, start a fire, etc.

      --
      If you don't want crime to pay, let the government run it.
    3. Re:Think ahead by flonker · · Score: 2, Interesting

      You're better off using a marine battery. Car batteries are shallow cycle, meaning they put out large short bursts of current, ideal for ie. starting a car. Marine batteries are deep cycle, meaning that they're designed for a longer discharge.

    4. Re:Think ahead by walt-sjc · · Score: 2, Informative

      This comes up everytime the subject of UPS's are mentioned.

      No, you don't want car OR marine batteries (car batteries are worse, but both are inappropriate.)

      In these batteries, the plates are more like lead sponges designed for high current output for short periods of time. What you want are industrial type batteries that are designed for many recharge cycles and long-term use - fork-lift batteries, or golf cart batteries are generally good choices. They have thick lead plates that hold up. Since they are not sealed, you have venting issues, and need to keep an eye on the water/acid levels.

    5. Re:Think ahead by unitron · · Score: 2, Informative
      "For my 600VA unit, I pulled the stock 7VA battery and hooked up a car battery."

      Car batteries (or tractor or marine or anything along those lines) do not belong indoors, and are probably a good way to void your homeowner's or renter's insurance, assuming that you're still alive to care.

      --

      I see even classic Slashdot is now pretty much unusable on dial up anymore.

  2. Um . . . by Seumas · · Score: 3, Informative

    Yeah, it sucks and all and that kind of thing can tend to happen with a hard shutdown... But you know, it could all be avoided with a reasonable backup power supply unit. Either one big one for all of them or several small ones. YOu just need enough time for them to shut down gracefully. If you're running Windows they often come with software that will instruct the systems ot safely shutdown after the outage is detected and before the juice runs out.

    Sure, they're not free or cheap, but figure if you make $30-$40/hr and if you spend eight hours rebuilding a bunch of boxes, you might as well have just spent a few hundred on a nice power supply...

  3. OS by nerd65536 · · Score: 2, Insightful
    There's obviously a problem with your operating system. Reinstall from scratch (not image).

    ...Or you could just go with Linux.

  4. What's running? by NanoGator · · Score: 3, Informative

    Is something running on that computer that isn't running on others? I'm wondering if an important boot file is being left 'open' and never successfully closes unless Windows shuts down. Since you mentioned it being a Gateway computer, I would look closely at this. Maybe they have a recovery app that's shadow-copying your boot stuff so you can recover it later. (Maybe even the Windows save state for system files...?)

    On a different topic, years ago I had a problem where Windows 98 would hose itself if you shut it down. It'd actually wipe out the FAT table. Why? The HD was new with a bigger cache than most discs had at the time. Windows would shut the power off to the drive before the disc was done writing data from the cache. I don't have high hopes that this has anything to do with your computer, but if I had nothing else to try in your situation, I'd see if the problem happens with a different HD.

    --
    "Derp de derp."
  5. Treadmill by TheCarlMau · · Score: 3, Funny

    You could get a treadmill and start running during the power outage. You have to be quick to start running though; I hear power drains from the circuits pretty fast!

  6. Buy a UPS by Matt+Perry · · Score: 2, Insightful
    There's not enough information to speculate on what the problem could be. When you say "will not allow Windows to boot" what do you mean? What displays on the screen? Is it blank or do you see an error? If there's an error what exactly does it say?

    Also, have you looked into purchasing a UPS? They are pretty cheap now (less than $100). You would have enough time to shut down your machine safely if there was a power outage.

    --
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  7. BIOS backup battery? by Kris_J · · Score: 3, Insightful

    About a quarter of the Dells in our computer labs forget all their BIOS settings after being without power for a few hours. That's the sort of place I'd look for your problems.

    1. Re:BIOS backup battery? by HaloZero · · Score: 2

      'BIOS backup battery'

      If your google searches in this realm have been fruitless thus far, here's a suggestion: try searching for CMOS battery.

      --
      Informatus Technologicus
  8. I think I know what it is by Profane+MuthaFucka · · Score: 2, Insightful

    Everytime there's a power outage in my house, my Gateway

    Well, there's your problem right there! Buy yourself a new computer and quit bothering us.

    --
    Fascism trolls keeping me up every night. When I starts a preachin', he HITS ME WITH HIS REICH!
  9. Write Caching Problem? by szemeredy · · Score: 2

    Does your system hard drive have write caching enabled? If you don't want to splurge for an uninterruptable power supply, you might want to try turning write caching off and see if that helps with your problem.

    I've seen many problems in the past with write caching-enabled hard drives that become heavily corrupted when an unexpected power outage occurs, which we usually attributed to cached data being lost before it could be written to the hard drive. Granted newer hard drives and operating systems are more dependable when it comes to write caching, I still don't trust it enough in ye ole generic workstation to enable it (especially when the performance boost is virtually unnoticable to Joe User on newer machines when running generic desktop applications).

  10. Re:I can't believe this was posted by Profane+MuthaFucka · · Score: 4, Funny

    Let's salvage this story with something useful. I'm going to explain what an open mind is, and what a closed mind is. Most people don't know know what these terms actually mean. For example, some people think an open mind is one that accepts things without skepticism, such as the existence of UFO's, or Bigfoot. Some think an open mind is an Art Bell fan. Not So!

    We'll use your statement - "I can't believe this was posted" - to illustrate both an open mind and a closed mind. Now, I understand that your statement was rhetorical, but suppose that it wasn't. Suppose that you really did NOT believe that this was posted, and you had to find out the truth. You could easily determine the truth, by looking at the story.

    1) An open mind would thus SEE the story, and then accept the conclusion that this piece of drivel was actually posted.
    2) A closed mind would SEE the story, and continue to deny that the story actually exists, and maintain a belief that this absurd story about a POS Gateway was not ever posted. This is a comfortable belief, because a universe in which this story was never posted would be a better one. But, the truth is not always comfortable!

    There's another category of mind - the *credulous* mind, which some people mistake for an open mind. The credulous mind is sort of HYPER-open, so that any crap idea can get right into a person's head because their brain has fallen out.

    3) A credulous mind would have never heard of Slashdot, but if Art Bell mentioned that a lamer posted a story about a crashing POS Gateway on Slashdot, they would believe it in an instant, without question, without ever checking Slashdot to see if there ever was such a story posted.

    OK, I hope that little lesson made you all better people. I know that it certainly warmed my cockles to relate it to you.

    --
    Fascism trolls keeping me up every night. When I starts a preachin', he HITS ME WITH HIS REICH!
  11. Wow... by Jerf · · Score: 5, Interesting

    "My machine won't work. Here's no relevant details. What's wrong, and how can I fix it?"

    Cliff, if this is the best you could find for an Ask Slashdot, it's time to decommission the category.

    The only answer this deserves is this. Why don't you read it too, Cliff?

  12. Your likely problem... by redheaded_stepchild · · Score: 5, Informative

    Ok, here's your answer. I'm guessing your Gateway has GoBack on it. GoBack does not play well with other software or hardware, and likes to shit itself^H^H^H^H^H and can cause data inconsistencies when you pull the plug.

    Basically, what it takes to fix it is get rid of the problem (GoBack) This will require, when you boot up, hit the space bar and turn GoBack off. Leave it off. Then, do what all the other nice people on /. are telling you to do, and get a UPS and plug a new computer into it.


    To the editors: ARE YOU SERIOUS?? What, today is 'any old story will do' day?

    --
    Don't use the Troll mod just because you disagree with me.
    1. Re:Your likely problem... by redheaded_stepchild · · Score: 2

      BTW, not to sound redundant, but have you tried here?

      --
      Don't use the Troll mod just because you disagree with me.
    2. Re:Your likely problem... by HD+Webdev · · Score: 2

      To the editors: ARE YOU SERIOUS?? What, today is 'any old story will do' day?

      It really doesn't count as a story since it boils down to " some version of Windows won't start up in some vague way on a Gateway of unknown model number after a power outage ".

      News for Nerds indeed.

      --
      This is not a dream, not a dream...we are transmitting from the year 1-9-9-9.
  13. OK, Let's Have A Go At This by Ed+Almos · · Score: 2

    1) Reset your BIOS to the default settings.

    2) Check your hard disk(s) and make sure that they are spinning up OK by the time the BIOS finishes.

    3) Check for services starting which address programs or hardware which may have been removed.

    4) Swap the power supply.

    5) Wipe the hard disk and (if you must use MS Windows) reinstall from scratch. I've seen machines from big manufacturers that had all sorts of weird problems which went away with a default install.

    The above checks cost nothing but your time, but then there's option #6.

    6) Buy a UPS.

    --
    The more corrupt the state, the more numerous the laws. - Tacitus, 56-120 A.D.
  14. CHKDSK by RzUpAnmsCwrds · · Score: 2, Informative

    Looks like your system crashed during a write and NTFS is unclean. Boot off a Windows CD. Press "R" to run the recovery console, log in, and type "chkdsk /f c:".

    9 out of 10 times, chkdsk will be able to restore FS consistency. If not, do a "repair" operation to put down fresh OS files. Unplug the net until you enable the firewall, though.

    1. Re:CHKDSK by x69 · · Score: 2, Informative

      Since this seems to happen to the OP faily often I'd suggest installing the recovery console to the hard drive so that you don't have to fumble around looking for the windows cd every time it happens.

      Check out http://support.microsoft.com/default.aspx?scid=kb; en-us;307654 for more details

      -Gerard

  15. HELP ME TOO! by lpcustom · · Score: 3, Funny

    I have a computer. I got it at a flea market for 20 dollars. It doesn't work. Anyone have any idea why? How do I fix it? I've tried everything I know. HELP!

    WTF is slashdot posting this for? What kind of news is this? This has to be the stupidest "story" I've ever seen on the front page of slashdot. Please for the love of geekdom, put in a story moderation system.
    Though I will say, judging by some stories that make the front page of Digg, it won't help a whole lot. Maybe you could make it +/- mods...not just + mods. I think that would actually make it better than Digg. Right now you either "Digg" a story or you don't. If enough people digg it then it makes the front page. You should be allowed to give negative mod points to the story as well. Please give us Negative Mod points for "news" stories on Slashdot. This "ask slashdot" should have never made front page.
    At least give the subscribed users story mod points or something. If we are this desperate for "stories", I'll come up with a nice question like "I installed Linux now I can't find windows, what do I do?".

    --
    Beer! It's what's for breakfast!
  16. My 0x02 cents: Is it write caching? by Mr+Z · · Score: 2

    Could it be that hard-disk write-caching is enabled on the dying computer, and disabled (or less aggressive) on the others? Check your IDE driver's settings and disable write caching if it's enabled.

    Oh, and like eleventy-billion other people said: Get a UPS.

    --Joe

  17. If its not a software problem... by spleck · · Score: 2, Informative

    It could be the fact that its a Gateway. Cheap powersupply, motherboard, hard drive. My guess is that something is not behaving properly during the low power condition. I believe the PS should shut off completely when its not able to maintain 5/12V, but due to a design flaw or defect, yours may still be outputting, leading to unknown states in various components of your system.

    Easiest answer: UPS.

    Otherwise, a fresh, clean install of Windows; swap power supplies; swap hard drives; swap motherboard, etc.