Slashdot Mirror


XP SP2 Adoption Lagging Overseas

Vizquel wrote to mention an eWeek article reporting that Microsoft is frustrated with the lack of Service Pack 2 usage overseas. From the article: "During a keynote at the Security Summit East here, McKee said Microsoft has so far distributed more than 250 million copies of XP SP2 to provide a hardened shell around the operating system but the low upgrade levels remains a disappointment."

34 of 234 comments (clear)

  1. BREAKING NEWS FLAHS by Anonymous Coward · · Score: 5, Funny
    When asked for comment Steve Ballmer replied:


    "I'm gonna fucking kill Overseas, i've done it before and i'll do it again"



    He then hurtled a chair in the direction of Japan.
    1. Re:BREAKING NEWS FLAHS by Criliric · · Score: 2, Funny

      I Hope Someone Makes A Game For That Too....

  2. Re:I'm no expert.... by Anonymous Coward · · Score: 2, Insightful

    Not to mention SP2 refuses to install on pirated keys... Piracy rate is pretty high in far east countries like China, ya know.

  3. Possible reason by GeekyMike · · Score: 5, Insightful

    I am wondering if he is referring to the upgrades of licensed copies. If not countries such as China and others with almost institutionalized software piracy might cause this lack of upgrades. If it is for licensed versions, I could assume a lack of bandwidth being somewhat limiting. I personally have had no issues with XP SP2 either time I installed it, but the second time was much more pleasant because I had my cable internet connection.

    --
    Beware the fury of a patient man
    - John Dryden
    1. Re:Possible reason by Stan+Vassilev · · Score: 5, Insightful

      There are two reasons for the low adoption overseas:

      A. Ignorance, as in:

      "I don't need it, I'm safe"
      "I don't know where to get it"
      "ess pee.. what?"
      "oh no I can't do it, it's too complex"

      B. Piracy concerns, as in:

      "oh no, they blacklisted my serial key and will b0rk my PC"
      "OMG, it calls MS and reports my pirated copy"

      Thing is MS did black list the keys but wants SP2 everywhere, even pirated copies, since it's bad PR to have tons of vulnerable Windows copies around. I know people still on 98 btw.

    2. Re:Possible reason by Hal_Porter · · Score: 2, Informative

      You can make a slipstream CD with XP and SP2 applied.

      That way when you install it on other machines, they are SP2'd from the start.

      http://www.petri.co.il/windows_2000_xp_sp_slipstre aming.htm

      --
      echo -e 'global _start\n _start:\n mov eax, 2\n int 80h\n jmp _start' > a.asm; nasm a.asm -f elf; ld a.o -o a;
    3. Re:Possible reason by websters · · Score: 2, Insightful

      Another reason:

      For sites with large numbers of users and large numbers of legacy applications, regression testing takes a lot of time. Our business environment is slow to change anyway (a government department) and the impact of breaking an application is high (health industry, 25,000+ PCs).

      The perceived benefits of SP2 to our organisation where: all PCs are behind the firewall; all PCs are virus protected; policies are in place to specify acceptable usage; were less than the risk of breaking a critical application.

      However, nearly all scheduled testing has been completed and our SP2 rollout is scheduled to start in about 2 months...

  4. In related news... by Spy+der+Mann · · Score: 4, Insightful

    Overseas are frustrated with SP2 obsession with registering.

  5. Because Piracy Abound by robbyjo · · Score: 5, Insightful

    Well, SP2 adoption is slow because piracy abounds in foreign land, especially in Asia. Windows updater checks the authenticity of the installed windows and refused to install SP2 (and other updates) if the check fails. For some reasons, critical updates can be downloaded from time to time, but not always. Coupled with lack of broadband internet and clueless users, I'm not surprised at all to hear this news.

    --

    --
    Error 500: Internal sig error
    1. Re:Because Piracy Abound by plantman-the-womb-st · · Score: 2, Informative

      News flash, Africa is a continent, not a country.

      Kenya may have worse internet service than us, but does that mean Egypt and South Africa do also? What about Morocco and Niger?

      --
      Say bad words about my book, in cold oatmeal, or I shall sue!
    2. Re:Because Piracy Abound by Hal_Porter · · Score: 2, Informative

      Microsoft wrote a page describing how to change to a valid serial number

      http://support.microsoft.com/?kbid=328874

      You still have to Google for a keygen to get that valid serial number though.

      --
      echo -e 'global _start\n _start:\n mov eax, 2\n int 80h\n jmp _start' > a.asm; nasm a.asm -f elf; ld a.o -o a;
  6. Upgrading SP2 by chroma · · Score: 4, Insightful
    Maybe it has something to do with the fact that it's a lot of trouble to upgrade to SP2?

    I recently had to re-install XP on a laptop that came with SP1. It took about 4 cycles of going to the Windows Update site, getting it to install the patches, and rebooting. It was over an hour before I was done. I have a hard time imagining regular users wanting to do this. MS needs to change their update process so that it can be done all at once.

    --

    Your design to a real part online: Big Blue Saw
  7. Oh, they installed it... by TheOtherAgentM · · Score: 2, Insightful

    But they couldn't boot back into Windows afterwards, or they couldn't get back online. That's why they're not reporting SP2 users.

  8. just SP2? by theheff · · Score: 3, Informative

    There are over 40 critical updates that have come out since SP2... SP2 only goes so far in protection. I've used "broadband" in other countries... updating to SP2 plus all critical updates would take AGES. They'd be better off just disabling services in services.msc and using what they have now behind a hardware firewall.

    1. Re:just SP2? by Changa_MC · · Score: 2, Informative

      Except that you must reboot several times to get all the patches from SP1 all the way to SP2. It's not a one step process that you can walk away from.

      --
      Changa hates change.
  9. Prime factorization by this+great+guy · · Score: 3, Funny
    --
    Please prove this for me:
    Prime factorization is NP-complete.

    I failed. I miserably found an algorithm able to quickly & easily factorize any large number. Damn I am so ashamed that I am gonna destroy all my work, and live as an hermit in one of those distant mountain. How the hell could someone found an intelligent use of such an algorithm ? Pffft.

  10. XP SP2 is malware by cejones · · Score: 3, Funny

    I had a lovely working PC card that read all my digital camera memory cards... Worked like a charm with XP SP1. Installed SP2. Reader stopped working... Wouldn't recognize any memory card. Called SanDisk, the maker of the PC card.. They said they had reports of SP2 breaking the functionality of the card. It was a Microsoft problem. One of the tech guys at SanDisk told me that it is an unwritten rule to avoid all even numbers Microsoft Service Packs. Wish I knew that one before I installed it. The PC Card still doesn't work and so I hope it magically starts working with SP3... So I wouldn't doubt SP2 usage is low... That is what MS gets for breaking the way things work...

    1. Re:XP SP2 is malware by Txiasaeia · · Score: 2, Funny

      SP2's broken a few old Win16 apps of mine as well. Why upgrade to SP2 when SP1 is terrific?

      --
      Condemnant quod non intellegunt.
  11. woohoo! by Anonymous Coward · · Score: 2, Funny

    more bots for me!

  12. Re:I'm no expert.... by Jarnis · · Score: 4, Informative

    It refuses to install with exact same pirate keys that SP1 refuses to install.

    If your key allows SP1, it allows SP2.

    Yes, world is filled with idiots still spreading the ages-old 'Devils0wn' XP release from the beginning of time, which does not allow SP1 OR SP2 installation without changing the key.

    However, changing the key takes all of 30 seconds, and tools (+list of 'valid' keys) can be found online in about 2 minutes of googling.

  13. Re:That's not it at all. by Alphab.fr · · Score: 2, Informative

    hum, I'm quited tempted to say it's very much the other way around... Here in france we have 20 Mb/s for 30/month... To get back on topic, I tried to upgrade some Warez Xp to SP2 but couldn't... I'm now a happy mac user :

  14. No kidding. by Trillan · · Score: 4, Informative

    I spent six months in a third world country. There are two major reasons why XP SP2 wasn't in use there:

    1. The license restrictions were tighter than plain XP,
    2. It required over a day to download.

    Heck, the guy who came over to install my DSL told me not to install it. Naturally, I didn't listen...

  15. Disappointed.. by SeanMon · · Score: 2, Funny

    "provide a hardened shell around the operating system but the low upgrade levels remains a disappointment."

    Damn user error! You have to do work to get a safe system!

    --
    "Scud Storm!" -- Jeremy of PurePwnage.com
  16. SP2 got bad rep by Jarnis · · Score: 4, Informative

    There is a very very simple reason.

    I work at PC repairs. I see SP2less computers every day. MOST of them have legal copy of windows(!)

    The reason why SP2 uptake is slow, is that when it was released, some people with virus/spyware-ridden computers just went and installed it - and their installation promptly blew up, since Microsoft for some odd reason didn't test their upgrade with every piece of malware out there.

    So, the 'common wisdom' made rounds with lots and lots of clueless lusers; "Don't install SP2, it will just mess up your system and make you reinstall everything". Even *I* considered the upgrade hazardous during the first few weeks due to couple of blowups I'd seen.

    Only thru trial and error (on customer's computers :) ) I quickly figured out when SP2 blows up and when it doesnt. 99.99% of installations will go just fine as long as the computer is first cleaned of all the spyware and viruses, and you make sure that drivers are at least in the ballpark of being up to date. Skip those steps, and there is a very real risk that you get to reinstall everything (or, at least, get to do a repair install with a CD that has SP2 slipstreamed into it).

    Now if just one person tells 10 friends how his computer got all messed up due to SP2 (when it reality it was already mucked up by ten cubic miles of spyware), those ten will tell horror stories to 10 of their friends how they heard that SP2 is bad.

    Boom, SP2 adoption rate takes a huge broadside hit.

    I *still* need to reassure people who bring their computer in for repairs that installing SP2 is not only a good idea, but almost downright required if you plan on keeping your system connected to the internet. Standard operating procedure is to install all windows updates when fixing any problem, be it spyware, viruses or plain old hardware problem - yet I still sometimes get calls after the fact to the tune of 'how did you get SP2 installed? I thought it'd just mess up my computer so I was too afraid to try', while in fact there was zero reason why the user should've not installed it.

    Now pirate copies are another story; Yes, I see those very commonly as well.

    They fall into a couple of categories;

    - Clueful people who know what they are doing (99% of these are computers with real hardware faults). They have SP2 and all updates installed, and windows update is working fine, with WGA circumvented. They are aware that MS 'pirate blocks' are not stopping anyone who knows how to use Google and can read.

    In these cases there is no problem. Never was.

    - Clueless idiots who "got my copy from a friend". Some have The Old Version with no SPs, and then whine how it never works right and always get viruses. Most have SP1, but havent' installed SP2 because they've "heard that it can't be installed" - when in reality it would work just fine. Most of these turn around and buy a genuine copy in case their system needs a full reinstall due to malware infestation so bad it can't be completely cleaned up within sane number of expensive techie hours.

    For those I can't really go and install the SP2, as company policy says that any OS issues related to pirate copies are customers problem. Sure, I can clean up malware assuming it doesn't require a reinstall, and I can drop in any stuff the automatic update gives, but generally I don't even bother trying SP2.

    Now, Microsoft's 'anti piracy measures' have definitely caused them to sell more legal copies to the clueless idiots who 'trusted their friend to install a free copy', and then got burned by the Windows Update and/or SP2 install key blacklists. However, as long as their system worked, they really don't care if its updated or not. I've seen systems where the damn computer contained all the financial stuff of a small company, NO BACKUPS, with system full of viruses and other crap to the point when it no longer boots - and the owner didn't care it hadn't been updated. He was just pissed that the computer stopped working, and was

    1. Re:SP2 got bad rep by Jarnis · · Score: 2, Interesting

      99% of cases where SP2 kills net access is due to either;

      - New.net or some other spyware crashing and burning when you install SP2
      - Obsolete firewall/antivirus software crashing, burning and exploding in a shower of small bits when you install SP2

      Or, alternatively, Dell installs some truly odd crap to their systems as standard software.

    2. Re:SP2 got bad rep by Jarnis · · Score: 2, Insightful

      Hey, don't badmouth Win98.

      It's a great source of revenue for PC repair shops.

      - (re)installing it, with all the arcane driver magic and updates takes hours. Lots of $$$$
      - Most computers with Win98 (or worse, 95) are so old, that more recent operating systems are not an option
      - Most users of such old computers are fixated with the rule 'well the hardware still works, it's only 5 years old, I will REFUSE to buy a new computer' - never mind that they are paying half the price of a fully set up new system in repair costs to get this ancient operating system reinstalled as it magically blew up again when my kid installed something odd from the internet'.

      You'd be amazed how many people pay to the tune of 200-250$ for someone to reinstall their ancient crap computer and all their applications, while 20 feet from the repair desk there's an offer for a brand new system, XP preinstalled, all set to go, 10x performance of their old junkheap, for less than 500$.

      All because they can't let go of their old crap as long as it can still produce some kind of a picture to the monitor.

      We PC techs thank Microsoft for Win98 and WinME. /bow

  17. Actually, they mostly have SP2 installed. by WhiteWolf666 · · Score: 2, Insightful

    Most Windows users I have seen, especially overseas, tend to wipe and re-install from the latest and greatest pirate slipstream whenever their installation gets foobar'd.

    I recently helped someone with an install, one of these pirate CDs. She even had a regular license for XP, but decided to go with the pirate disk.

    Why?

    Because it had SP2 slipstreamed in, a variety of other updates, product activation disabled, WinRar included, Acrobat reader included, Sun's Java included, Firefox, and Macromedia Flash included.

    I was impressed. It was almost as functional as a Linux install. No Office suite, or any of the other stuff that comes with Linux, but still, much, much better than a standard Windows install, far less updating to do, and only took about an hour.

    It's not as easy as a Linux install; but its way better than the normal install cycle.

    --
    WhiteWolf666 an exBush supporter. All you new-school,compassionate,save the children Republicans can rot in hell
  18. Re:WHO CARES? by LurkerXXX · · Score: 2, Insightful
    Because if they won't bother upgrading to SP2, they probably didn't bother to turn on the firewall that came in XP that's off by default (until SP2). Lots of machines on the internet without firewalls means more infected machines on the internet. That more useless traffic clogging things up. More virus/worm traffic. More spam. More phishing sites to trap your less tech-savy friends and family members. More zombie machines being used to DDOS servers (some of which you may actually want to use). etc, etc. Lots more bad stuff.

    That's why you should care, even if you never run a MS machine yourself. More patched machines on the internet is better for all of us. Whether we use the same OS or not.

  19. Re:WHO CARES? by Anne+Honime · · Score: 3, Insightful
    Honestly, this is by far the most uninteresting and useless slashdot headline I've ever seen. I'll take troll hits if necessary. For the love of god, why would I care if someone updates to service pack 2 or not? Christ!

    I do ; while I personnaly use Linux on an exclusive basis, I really care about SP2 spreading because my mail boxes are constantly hammered by botnets of un-patched windows computers. The more SP2 there are out there, the less spam will hit me. So please, upgrade before I kill an innocent bunny to make my point.

  20. Re:I'm no expert.... by robogun · · Score: 4, Interesting

    I don't know, maybe he's not trolling. Not only do I not like SP2 for the reasons I'll get into below, I still run Win2K SP4 on most of the PCs on this lan. The one exception is a R40 which came with XP and I haven't had the time to upgrade to win2k, as all it does is delete spam and I don't really work with it that much. All I've done is reset it to the Classic interface but you can still smell the XP Inside.

    In August another machine with a factory XP install which had gotten SP2 died mysteriously overnight after accepting yet another automatic Windows update. A random windows corruption happens, but doubt was thrown when one of the WIn2k machines lost windows the next week so I turned off all automated updating from Microsoft. I didn't like them auto-rebooting anyway.

    Both these machines' drives scanned clean in postmortem, they run behind a hardware firewall, and we also run zonealarm and F-Prot AV. They all have IE but it's rarely used and it's encased in the popupcop wrapper anyway. All software is paid for, the products are all together in case of a BSA visit. I'm done with updating, these things run beautifully as long as MS doesn't fuck with them. Frankly, Windows Genuine Advantage and Microsoft XP Product Activation gives me the willies. WTF do they harass paying customers while the pirates get away with their custom disks w/ no activation. XP SP2 sucks, beyond the gross Fisher-Price interface, there are certain problems, expecially pertaining to deleting files from flash cards that XP suffers from, that make it unusable in my business.

  21. Re:WHO CARES? by Sj0 · · Score: 2, Insightful

    We shall see exactly what your computer teacher does when something else in his or her(who am I kidding? His) life that he isn't a teacher of goes wrong. Geez, your brakes went? Well, the car uses patented(possibly copyrighted) designs, so he'd better watch out, because if his brakes go and he dies a terrible terrible death, we'll all know it's because he wasn't utilizing a free and open standard.

    --
    It's been a long time.
  22. THIS JUST IN. by hullabalucination · · Score: 2, Funny

    In response to the perceived aggression from a U.S. company the nations of Japan, India, China, South Korea, Malaysia and New Jersey called their ambassadors home from their respective embassies in Washington, D.C. New Jersey Governor Richard Codey, having been alerted by his aides to the fact that New Jersey is part of the United States, further chose to close his Washington embassy, calling the move "yet another cost-cutting victory for the taxpayers of the Garden State."

    At 9:15 PM East Coast U.S. Time Friday, Japanese Ambassador to the United States Ryozo Kato issued the following statement: "Itte mairimasu." U.S. State Department officials declined to translate or comment on Ambassador Kato's statement, mainly because nobody could be found who was fluent in Japanese.

  23. parent may be modded flamebait... by Phil+Urich · · Score: 3, Informative

    ...but it's why I'm still on SP1 myself. Everything I have on my machine (including some graphics-intensive Win95/98 era stuff) runs beautifully. Many, many of the things I use often (like the old UnrealEd for Unreal1, UT99, and Deus Ex) refuse to work on any of the computers my friends have. On the other hand, Freespace always seems to work, but admittedly, that's due to a weird thing with the way-too-damn-many fonts installed on my machine. Also, doesn't SP2 refuse to allow more than 10 outgoing connection attempts at a time? I know Azureus mentions such in the settings.

    Also, more seriously, XP SP2 broke the ability of my parents' virus scanner to keep an active monitor running. Which in turn quickly led to the near-total destruction of the computer before I came home for the holidays last year and fixed it (it arose again like a Phoenix, though key things in Windows are still missing . . . nothing important, actually, mainly stuff that was annoying and unable to be removed with any ease before, so in a way that's kindof a plus!)

    Alot more stuff is broken, I just don't recall quite what. Hmm, maybe a quick google search will clarify:

    Microsoft's own list of broken apps
    Also,
    SP2 removes the ability of users to send raw TCP segments
    It also breaks Captive-NTFS
    It can break the Group Policy Object Editor
    And as mentioned above, it limits TCP to 10 outgoing attempts (link also includes methods of disabling this; more detailed information on the issue can be found here.
    Here's a forum in which people describe a few of the more technical problems and their solutions for SP2

    I could go on, but you get the idea. There are some serious drawbacks to SP2. I could go on about how the supposed security features don't exactly impress me (and honestly, all the third-party security programs on my computer have never had to do much, since I run it very securely anyways, and they could handle it even if I didn't), but again, you can probably elaborate on your own.

    My point, really, is just that parent is being truthful! Hell, it doesn't even matter if you argue that SP2 doesn't break anything worth fretting about, the perception, with enough evidence to hold sway, still exists, so it's still a huge reason for lack of adoption. Maybe parent is flamebait as well, but sometimes truth == flamebait!

    --
    I remember sigs. Oh, a simpler time!
  24. Two reasons: 1. YOU suck, 2. Your users don't. by crovira · · Score: 2, Interesting

    Microsoft has always had both problems.

    People only upgrade when the benefits outweigh the cost. They don't trust Microsoft. They've been lied to again and again and it hurts them.

    Security has always been a joke to Microsoft and people are tired of getting sucked in to an upgrade treadmill.

    Corporations HATE change. CMicrosoft keeps hange hits them in the pocketbook. My client was using NT 4.x until it got EOLed by Microsoft. They switched to Win2K, not XP, but Win2K, because the bugs had been kicked out of it.

    They don't want or need all the gimracks and geegaws. They want an OS to just do what its told, just like they want employees to just do as they're told.

    Microsoft can stand on its head and spit nickels and it won't salve the wounds of their users (IE is a disaster, VB is a shame, and the whole OS is ramshackle,) or make it cheaper to run.

    What? You think that corporations LIKE paying millions for a series of security risks? One after another?

    Its a wonder you get any upgraders at all.

    --
    MSBPodcast.com The opinions expressed here are my own. If you don't like 'em... Think up your own stuff.