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Microsoft Hires GUI 'Design Guru'

overpayd writes "ZDnet is reporting that Microsoft has hired 'user interface guru' Bill Buxton to work as a senior researcher. Will this move help focus the design teams for Vista, Office, etc? From the article: 'My sense is that Microsoft is in transition from an engineering-led company to as much a design-led company ... There are more designers at Microsoft on any single team as there were, not too long ago, in the entire company. It's a wonderful change.'"

39 of 246 comments (clear)

  1. bad slashdot! by Coneasfast · · Score: 5, Informative

    title: Microsoft Hires GUI 'Design Guru'

    slashdot misleads again.
    he is not a GUI design guru, he is a human-machine interaction guru.
    this article has no direct relation to GUIs.

    i can handle the dupes, but it's very bad practice to post misleading information
    (hint to Zonk: READ the article before posting).

    --
    Marge, get me your address book, 4 beers, and my conversation hat.
    1. Re:bad slashdot! by BushCheney08 · · Score: 5, Funny

      ...he is a human-machine interaction guru.

      So he's an expert in robosex, eh?

      --
      Be a real patriot: Question authority. Think for yourself. Formulate your own conclusions.
    2. Re:bad slashdot! by donutello · · Score: 4, Insightful

      Further, his own page, which was linked to from the article, states that he will be working at Microsoft Research. It doesn't take much thought to conclude that it's very unlikely that someone who just got hired at Microsoft Research would have a significant, if any, impact on Vista and Office 12 which are already in Beta.

      Please put some thought into article summaries.

      --
      Mmmm.. Donuts
    3. Re:bad slashdot! by Mantrid · · Score: 5, Insightful

      Good design is both very important and very difficult to get right. However this probably means you need a few good designers not more designers. A good UI that make sense to your typical user is not easy to do, especially if you plan on doing anything different from the norm.

    4. Re:bad slashdot! by sandy151278 · · Score: 2, Insightful

      ever wondered that the only reason why MS product are so popular are because of the way they've gone about mastering Human Computer Interaction, its not like *nix with a gooey too complex and comprehensible by 0.1% (geeks) of the human on the planet and hence fails to pick up. This is another step in the right direction, kudos microsoft!

      --
      sandy
    5. Re:bad slashdot! by nateziarek · · Score: 4, Insightful

      Good design is one of the most time consuming processes I've ever participated in. It really doesn't just flow out from no where. UI Design (the act of slapping widgets on a screen) is quick. Good or Proper UI Design (that act of researching how people use a product, determining the best way (sequence of actions, icon image) to communicate an action or response, etc) is grueling and takes time.

      Of course its all OT - the article isn't even about design in the typical sense (pixels on a page)...

    6. Re:bad slashdot! by R3d+M3rcury · · Score: 5, Funny

      "[...] his own page, which was linked to from the article, states that he will be working at Microsoft Research."

      Well, then, Mr. Buxton, let me be the first person to welcome you to Apple.

      (Sorry. Couldn't resist.)

    7. Re:bad slashdot! by covertbadger · · Score: 4, Interesting

      Wow, you really have no idea what HCI is, do you? I'm a straight up coder, and even I know that HCI isn't analogous to 'interior design'. HCI is supposed to cover all the ways that you interact with your computer - keyboard shortcuts (and yes, that includes the idea of having the cut/copy/paste keys right next to each other - that happens *because* of HCI work, not in spite of it), muscle memory, principle of least surprise, hotspots (e.g. it's easier to move your cursor to one of the four corners of the screen than it is to any other location) and so on. About the only 'interior design' that shows up is stuff like not having green text on a red background, or anything else that makes your eyes bleed.

    8. Re:bad slashdot! by IAmTheDave · · Score: 4, Funny

      No no, he was hired for Microsoft's next Windows release - Windows 2014, codename Windows "Hang on, we're coming..."

      --
      Excuse my speling.
      Making The Bar Project
    9. Re:bad slashdot! by Altus · · Score: 5, Funny


      Thats it! Im catching the next Pimpmobile out of here!

      --

      "In America, first you get the sugar, then you get the power, then you get the women..." -H. Simpson

    10. Re:bad slashdot! by covertbadger · · Score: 2, Informative

      No, it was not because of HCI work. No more than MII work (musical instrument interaction). Musicians have flexible equipment that is designed by musicians not MIIs. They have some of the most ergonomic devices, and I have never studied those in any ergonomics class. Musicians have to be able to play their equipment quickly and easily. A few milliseconds of stutter screws up the whole thing. Failure is not an option.

      You've wandered away from the point. The use of the XCV keys for cut/copy/paste is an example of HCI. It's a way that a human interacts with the computer, and has become the standard because it's a fast and convenient way to access the functionality, with some cursory mnemonics (C for copy, X looks a bit like scissors) thrown in too. It might not have been invented by someone in a nice suit with a design doctorate, but it's still HCI, and it's a complete fallacy to claim that the XCV layout somehow irritates HCI experts because of some perceived logic vs aesthetics issue. In the same way, all those punchy little easy-to-type unix commands like cp, rm, mv, cd etc are examples of HCI. Here's a little experiment - create aliases for those commands along the lines of copy-file, copy-files-recursively, remove-file, remove-files-recursively etc etc and see how long it takes to drive you mad. That's why HCI is important.

      You compared HCI to interior design and then dismissed it as "something that looks nice, but its fluff beyond that", and that is the point I disagree with (it's also incredibly blinkered to dismiss the entire field of interior design as 'fluff', but I won't go into that).

      If HCI were so important, why do some programs place so many "drop down" items that they fill the screen, go forward and backward across the edges of the screen? I'm thinking of a common interface item that is used by millions of people every day that is labeled "Start". The same place you go to turn the computer off. Stop, and logout.

      Way to dismiss the entire field just because Microsoft have made a few howlers. Hey, Matrix Revolutions had some shitty effects, let's make blanket claims that all movies look like crap.

      Then a familiar silly sound, probably designed by another HCI guy, that goes something like duh de de duh, annoys everyone else in the otherwise quiet area.

      You know as well as I do that a shutdown jingle has absolutely nothing to do with HCI. You seem to be labouring under the impression that HCI is solely concerned with making things look nice, at the expense of usability. In fact it's the opposite - it's about making computers easy to use, and aesthetics only enters the picture where it directly improves the usability of the system. It may be the case that most software is a pain to use, but that's because of *bad* HCI, not because of HCI itself.

    11. Re:bad slashdot! by Hognoxious · · Score: 2, Insightful
      Second, I have done a human-machine interaction stuff, and I think it is akin to interior decorating as compared to being an architect.
      I bet you think skins are cool. Seriously, perhaps you should go back and do it again. Properly.
      --
      Confucius say, "Find worm in apple - bad. Find half a worm - worse."
  2. not sure what they'll do with Burton by yagu · · Score: 5, Insightful

    Okay, I'm done reading about three articles about Bill Buxton. Sounds like a bright and interesting guy.

    Now, the litmus test, which Microsoft repeatedly fails, will be whether Microsoft cares or is willing to listen to this guy and his ideas. In my opinion, Microsoft's hiring of high-profile talents or personalities in the past has been more for:

    • squashing opposing or interesting "other" ideas.
    • presenting themselves to the public as progressive, innovative, and creative

    The last great creative mind I remember at Microsoft was Nathan Myhrvold, and I can't remember any great contributions from him.

    As for Burton's quote about the move and Microsoft:

    My sense is that Microsoft is in transition from an engineering-led company to...a design-led company

    Microsoft always has been and always be a Gates/Ballmer-led company, and that's not about engineering, and that's not about design. Waxing eloquent about his new employer is quaint, but Burton sheds no light on Microsoft's intentions or future directions. If history serves, no changes are in the offing.

    This is news, but it isn't big news, and it isn't very interesting news.

    1. Re:not sure what they'll do with Burton by hey! · · Score: 3, Interesting

      Microsoft always has been and always be a Gates/Ballmer-led company, and that's not about engineering, and that's not about design.

      Well, MS is about competing. The means of competing is to let other companies prove the feasibility of something, then copying. MS is also about growth, which is very hard to come by in their traditional business areas.

      Put these together, and it means they're looking for somebody to copy, somebody who has shown how to diversify to produce growth. It turns out that's somebody they've been watching for a long time: Apple.

      --
      Post may contain irony: discontinue use if experiencing mood swings, nausea or elevated blood pressure.
    2. Re:not sure what they'll do with Burton by mccalli · · Score: 4, Insightful
      Microsoft always has been and always be a Gates/Ballmer-led company

      Well, no. Microsoft used to be a Gates-Allen company, and it's arguable as to whether figureheads aside it was actually an Allen-Gates company. It used to be a lot better than it is now too. Sounds hard to believe I know, but in the late eighties some of us were actually rooting for Microsoft, not against.

      Cheers,
      Ian

  3. Now if only by scenestar · · Score: 2, Insightful

    Someone got this guy to work on a *nix desktop environment.

    For such a powerfull operating system it has a crippled userinterface.

    --
    perpetually dwelling in the -1 pits
    1. Re:Now if only by tbone1 · · Score: 4, Insightful
      • Someone got this guy to work on a *nix desktop environment. For such a powerfull operating system it has a crippled userinterface.

      Oh, I wouldn't say that ...

      --

      The Independent: Reverend Spooner Arrested in Friar Tuck Incident - ISIHAC, Historical Headlines
    2. Re:Now if only by carlislematthew · · Score: 3, Insightful
      "I've found the extensive customization ability of KDE makes using it the most "user-friendly" and addictive computer experience I've ever had."

      This is where you differ from 99% of people. Most people would not define usability by the amount of customization that can be done. Most people want to just walk up to the computer, sit down, and *use* it. In their case, *using* a computer is about the application (email, Internet, printing pictures, etc) as opposed to customization and tinkering.

      I happen to be similar to you and like to customize, but it's important that we realize that this is not a mainstream desire.

  4. More informative articles about Bill Buxton by eltoyoboyo · · Score: 5, Informative

    TFA is remarkably uninformative. Do not bother with it, if it becomes slashdotted.

    This article (PC or people--who's the boss?) has an interview with him today.

    Bill Addresses his Microsoft transition on his home page: http://www.billbuxton.com/

    He is cited in the Wikipedia article about Human-computer interaction.

    --
    Have you Meta Moderated t
    1. Re:More informative articles about Bill Buxton by cstream_chris · · Score: 2, Insightful

      God help us if his designs look anything like his home page.

  5. Only makes a difference if... by BushCheney08 · · Score: 2

    This is only going to make a difference if they actually listen to his input and implement his suggestions. I'll be surprised to see that happening. It seems that Microsoft has the idea that simply hiring these brilliant people will make a difference. What they don't seem to understand is that they also need to listen to what these people tell them...

    --
    Be a real patriot: Question authority. Think for yourself. Formulate your own conclusions.
  6. Re:Why now? by IAAP · · Score: 2, Interesting
    Why hire him now??

    Or at all? I've gotten used to MS' menu layout. As a matter of fact, when they change their own menu items between versions, I'm lost. And it really pisses me off!

    I just think that humans are so adaptable that you could do anything and we would learn to deal with it. And if you consider MS' monopoly position, they could put the "File" options under "Help" and that would be the standard.

  7. Isn't this already the attitude Microsoft takes? by glarbex · · Score: 2, Funny

    I thought good "computer-human interaction" has always been the main attraction of Microsoft products... so why is it anything new that they should be leaning towards the design side of things?

  8. Re:Hmm... by Anonymous Coward · · Score: 3, Funny

    (I can't find his website)

    If it's people like you judging whether his website is hard to use or not then I wouldn't worry, cos if you can't find it WHEN THE LINK IS RIGHT THERE IN THE SLASHDOT SUMMARY then you have some inbuilt usability issues within yourself, and no amount of design is going to fix them

  9. Re:Hmm... by Sen.NullProcPntr · · Score: 2, Funny
    One of the comments on that article comments on his website looking unprofessional and being hard to use. (I can't find his website)

    I just assumed it was so good that I didn't understand it;-)

  10. Design focus by Council · · Score: 3, Funny

    'My sense is that Microsoft is in transition from an engineering-led company to as much a design-led company'

    Good. Now that they've got the engineering programs solved, having created what everyone agrees is the most solid and bug-free operating system on the market, they can start trying to catch up to Linux in ease-of-use and UI flashiness.

    --
    xkcd.com - a webcomic of mathematics, love, and language.
  11. a little late? by joemawlma · · Score: 3, Insightful

    Shouldn't they have hired this guy BEFORE completing and releasing all those betas of Vista?

  12. Re:Can anyone translate this? by 2nd+Post! · · Score: 5, Insightful

    As far as I can tell, engineering is trying to create a solution for a problem.
    Design, on the other hand, extends engineering by trying to figure out the problem first.

    For things like bridges, the problem is fairly self evident: There is a gap or chasm to cross. It is synonymous to design or engineer a bridge.
    Airports, on the other hand, are much tougher problems to tackle. You don't engineer an airport, you design an airport.

    Maybe a better way to put it is: Designers work around the requirements of people. Engineers work around the requirements of the problem.

    If you have a designer involved, the engineers will have already taken into account the requirements of the people. If you don't have a designer around, then the engineers have to fake it and come up with ad hoc solutions to meet the unexpected needs of the people you are trying to help.

  13. Re:Why now? by WordODD · · Score: 3, Informative

    No, they aren't in public beta, but usually by the time they reach that stage all the major design decisions have been long since made. The current CTP of Vista released in early December is probably the 4th or 5th offical release that has more or less had the same GUI so I get the feeling that he won't have much of an impact on that. Office 12 is considered to be pre-beta so its interface may still be up for discussion, however one of the major changes in this version is how menus and toolbars are grouped and arranged, and I doubt he had any input on that. If you haven't seen the release check out some screen shots, it is a radical departure from every previous version.

    --
    Please do not let scientific accuracy interfere with the intended humourous/interesting/insightful value of this comment
  14. Does it really matter? by Shivetya · · Score: 3, Insightful

    Honestly? Because no matter what he does, even if it is the next best thing since sliced bread, the majority of /. posters aren't going to be satisfied as it still is Microsoft.

    Let some other company do it and it will be lauded. Let some other company screw it up and it probably won't get posted or if it does a million bad examples superficially similar to something wrong Microsoft did will be used to excuse it.

    Microsoft may be lead by certain people but most of their products do have that design by committee look. The one thing that makes OSS great can also make it aggravating and that is that a lot of it is created by individuals. Individuals don't always feel a need to compromise and that can lead to true innovation. Fortunately their screw ups are rarely noticed until they have gained name recognition. Multinational corporations don't have that ability anymore.

    Look at this way, at least they are hiring people that are known quantities. From that we can at least deduce what they are trying to do or hope to do.

    --
    * Winners compare their achievements to their goals, losers compare theirs to that of others.
  15. bad slashdotter by flithm · · Score: 5, Insightful

    As someone who has personally seen Bill Buxton speak, and also as someone who has had HCI (Human Computer Interaction as the field is actually called) training, I can say that for once the Zonk is not totally wrong.

    I agree he should have read the article before posting, but it's also not correct to say he has no direct relation to GUIs. He speaks very much of design and how to make proper GUIs. In fact he actually teaches design at his university.

    A big part of HCI is GUI design. How could it not be? After all how do most humans interact with computers?

    To quote Bill Buxton:

    "Not only should you get the design right, but more importantly, you should get the right design."

    He is most certainly a guru of design, and that includes GUI.

    1. Re:bad slashdotter by fiendy · · Score: 2, Funny

      He speaks very much of design and how to make proper GUIs. In fact he actually teaches design at his university.

      To quote Bill Buxton:
      "Not only should you get the design right, but more importantly, you should get the right design."


      Apparently he also speaks very much of clichés...

    2. Re:bad slashdotter by Afrosheen · · Score: 2, Insightful

      Sounds like a genius to me. Anyone that slings lame cliches like that around the corporate world sound like gurus to the great unwashed. For example, pretend I'm an interior designer and I'm looking around your house.

        "It's now how the drapes are hung, it's why the drapes are hung."

        That will prompt an OOOoooohhh from you and then bam, I'm an instant design genius and before you know it I'll have your house full of fushia Keith Haring prints and leopard skin throw rugs, laughing to myself at your ignorance.

        Just remember kids, if someone uses a lame cliche, call them out on it and be sure to groan.

  16. Some suggestions: by blueZ3 · · Score: 2, Insightful

    Alan Cooper's "The Inmates are Running the Asyulum" and "About Face" books are good overviews of designing for user needs rather than against system internals. (I used to work for Alan).

    Donald Norma's "Design of Everyday Things" is an excellent book that will give you a new way of looking at problems. DOET is about non-software (doors, tekettles, etc.) but once you've read it, you will never look at the design of things in quite the same way.

    These books aren't step-by-step directions on how to achieve good design. They are more about getting into the right frame of mind so that you can think clearly about what good design might mean. I can't recommend them enough (especially DOET).

    There's alo a book called "GUI Design Bloopers" that is an excellent reference on what NOT to do.

    HTH.

    --
    Interested in a Flash-based MAME front end? Visit mame.danzbb.com
  17. Design by maxume · · Score: 3, Insightful
    My sense is that Microsoft is in transition from an engineering-led company to as much a design-led company ... There are more designers at Microsoft on any single team as there were, not too long ago, in the entire company. It's a wonderful change.

    I am growing increasingly weary of this attitude. Design is just as much an aspect of engineering as engineering is an aspect of design. A bunch of designers going willy-nilly with no handle on engineering is just as bad as a bunch of engineers doing the same thing to design. Human factors indeed.

    --
    Nerd rage is the funniest rage.
  18. Re:Isn't this already the attitude Microsoft takes by 2nd+Post! · · Score: 2, Insightful

    Oh, right. Good computer human interaction.

    Like being able to click on a filename in tile mode to initiate a rename action, but then having the filename move away from your mouse so when you click again to select the entry point, you deselect the filename.

    Or how the only way to access the tile and cascade window functions of the OS is by right-clicking the taskbar, when half the users out there don't know the difference between right and left click.

    Right, that Microsoft.

  19. Re:Isn't this already the attitude Microsoft takes by Weedlekin · · Score: 3, Insightful

    Or the one that really gets me, which is system-modal dialogues popping up from some other crud program when I'm typing something, stealing the keyboard focus, and then going haywire because some of the characters I typed corresponded to accelerators in the dialogue. Comparing OS X' little icons that bounce up and down at the bottom of the screen when they want attention with that monstrosity is like the difference between arriving at a fine restaurant in a Rolls Royce with a supermodel at your side, and being dragged by the testicles from Beijing to New Delhi by a pickup with with Barry Manilow in the back.

    --
    I'm not going to change your sheets again, Mr. Hastings.
  20. Once more into the Event Horizon, dear friends ... by SpeakerToManagers · · Score: 2, Insightful
    Let's see if we can come up with a list of those "gurus" lost to the industry by assimilation into the Bellevue Hole. Here are the ones I know or know of:

    • Gordon Bell - long-time industry visionary, one-time VP of R&D for DEC.
    • Jim Blinn - Remember those great CGI animations of the Voyager missions to the outer planets? That Jim Blinn
    • Bill Buxton
    • Luca Cardelli - Object-Oriented language theorist.
    • Ward Cunningham - Invented the Wiki. A pioneer of Object-Oriented Analysis and Design
    • Tony Hoare - Concurrent programming guru, among other things
    • Jim Kajiya - CGI researcher. Developed the first hair rendering algorithm, I think
    • Leslie Lamport - Creator of LaTeX, and distributed system expert
    • Butler Lampson - One of the developers of Ethernet. Worked on Alto and Dorado, ancestors of all desktop workstation-class computers
    • Turner Whited - Another well-known graphics guy
    • Alan Wurfs-Brock - one of the pioneers of programming-language-based virtual machine design

    There are undoubtedly others I've forgotten or not heard about. Add your contribution. Maybe we can put up a monument somewhere.

    Speaker

  21. Buxton quote by ameline · · Score: 2, Interesting

    I remember clearly hearing Bill mutter under his breath while wandering the halls of Alias; "I hate computers -- I [expletive deleted] HATE computers -- but I *especially* hate Windows computers!"

    (This was`a number of years ago.)

    Bill was always great to work with -- I hope Microsoft treats him well, and I wish him the best.

    --
    Ian Ameline