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Google Video Not Ready for Prime Time?

elfguy writes "Ars Technica has a piece on the Google Video Store, and their opinion is that it seems a little rushed to market. The interface is very bad, with paid and free videos mixed together. While free videos can be viewed in Flash on any platform, their paid DRM'ed videos require a Windows program, and the page tells you the available formats only after you purchase it." From the article: "As I pointed out in my coverage of the keynote, for all of its evangelization of open standards, Google has done an about-face with the video store. Not only are the videos protected by DRM, but Google has gone and rolled its own home-grown solution instead of using one of the current solutions. On one level, that makes sense: Apple doesn't share its DRM, and Microsoft is Google's biggest competition. However, inflicting yet another flavor of DRM on the public goes against the desire of many in Congress and in the consumer electronics industry to see a single, unified standard emerge."

15 of 225 comments (clear)

  1. Google Video Beta by bewmIES · · Score: 5, Insightful

    What part of beta do these people not get?

    1. Re:Google Video Beta by arrrrg · · Score: 4, Interesting

      Exactly.... I'm sure improvements to the interface will be coming as they get more of this kind of feedback. As for the paucity of content, remember that anyone can sell a video on video.google.com (with google taking 30%? of the fee). Thus, it is in their best interest to launch the store as early as possible, to entice more copyright owners to sell their videos through their service. This is in stark contrast (I assume) to the model taken by, i.e., iTunes, where content is solicited from a few large corporations.

    2. Re:Google Video Beta by GweeDo · · Score: 4, Insightful

      Oh dear crap stop this!

      If it is so beta that it just doesn't work then don't release it. So far any "beta" from Google has atleast been polished and worked well. This simply does not. And some of the issues aren't a "is it beta" or not question, like the DRM.

      So please, I love Google to, but drop the "its beta crap". They are a corporation that is taking your/my money. I want quality products. This simply isn't.

    3. Re:Google Video Beta by Irish_Samurai · · Score: 4, Insightful

      As I understand it, Google video is actually charging the People who sell the vidoes a fee for handling the transaction.

      Google isn't charging any end users for the service. I didn't have to pay to browse the videos, and neither did anyone else. Your argument that "I want quality products" is completely misplaced, the only people who should be bitching about this being a "beta" are the people whe sell on it.

      You may view it as a technicality, but it's very clear in a business sense. This software IS beta, it's not finished. Google is charging vendors who wish to participate in this beta a fee for handling the transaction. When Google gets adequate feedback, they will alter the software. When the software becomes extremely user friendly, Google will raise the transaction rate and possibly begin charging the end user.

      The product is marketed as a service for selling and finding videos. You mistake the fact that you have to pay for a video with that of having to pay for a googles product.

  2. Not just that by elfguy · · Score: 5, Informative

    It's not just the fact that it doesn't look pretty.

    1- When you buy the video, you are told "requires Windows XP and an Internet connection". You only find out AFTER buying it which format it comes in.

    2- When you buy the video, you buy the right to stream it only. If you try to download the video, it will only download a small file and STILL stream the actual video from Google, so you cannot view it offline.

    3- Because of the special DRM, there is no way to put paid Google videos on iPod or other mobile devices.

    1. Re:Not just that by rg3 · · Score: 5, Interesting

      Can't you use this trick to download the video completely?

  3. Another DRM... by Toasty981 · · Score: 5, Insightful


    On one level, that makes sense: Apple doesn't share its DRM, and Microsoft is Google's biggest competition. However, inflicting yet another flavor of DRM on the public goes against the desire of many in Congress and in the consumer electronics industry to see a single, unified standard emerge."

    Good! Muddle up the field more. The more confusing this stuff gets for the average consumer, the more they'll become aware of DRM and its potenially adverse repercussions.

    If Congress and the electronics lobby were successful, we'd be forced into a crappy DRM scheme with little recourse. More DRM is good for us consumers; we can go elslewhere if the DRM scheme of one provider is horribly crippled.

    A unified DRM scheme would no doubt include some form of hardware "Trusted Device" nonsense that would make life needlessly frustrating. Companies have the right to protect their products and services, but we certianly deserve the freedom to walk away and try some other firm's DRM. Hopefully one that is minimally intrusive.

  4. Exactly! by mrchaotica · · Score: 4, Insightful

    I don't really care if Google is being evil or not; braindead conflicting "standards" and in-fighting among the DRM camp can only be a good thing for us.

    --

    "[Regarding the 'cloud,'] ownership was what made America different than Russia." -- Woz

  5. Google Bundle by butterwise · · Score: 5, Funny

    I think Google needs to bundle all of their services together (Maps, Video, Print, etc.) into one packeage where you can go for everything. The new service: Google Master.

    Of course, initially it would have to be Google Master Beta...

    --
    If a baby duck is a "duckling," why would anyone want to eat "dumplings?"
  6. Down with Proprietary DRM by Lije+Baley · · Score: 4, Funny

    A single, unified, fixed government standard for DRM is the way to go. Write your Congressman today! It would be awesome -- no more fussing around with every DRM d'jour. Maybe even a new acronym -- CORE -- Crack Once, Read Everything!!

    --
    Strange things are afoot at the Circle-K.
  7. iTunes, et al by soupdevil · · Score: 4, Informative

    Most online music stores, including iTunes, post any album sold by CD Baby, unless the artist opts out of digital sales. CD Baby will sell anyone's music -- all you have to do to get on iTunes/Napster, etc., is to send 5 CDRs of your album to CD Baby, and wait for the music stores to update their databases.

  8. Re:Interface is ok by jalefkowit · · Score: 5, Insightful
    The interface isnt bad, its just simple (which is good in my books).

    If it allows you to purchase videos that won't work on your system without ever warning you of that prior to purchase, it is indeed bad, not "simple".

    Imagine if when you bought a DVD from Amazon they would just pick-to-ship by title, mixing discs of all different region codes together. When you got your new DVD, popped it in your player, and discovered that you had bought a Region 3 DVD that was unplayable on your Region 1 player, would you thank Amazon for "simplifying" the process? Or would you be upset?

    My bet is you'd be upset -- especially when Amazon could obviate the problem altogether by simply matching your address (or what local store you buy from) to the appropriate region - which they do.

    "Simple" makes doing the right thing easy. "Bad" makes doing the wrong thing easy. Google Video's UI is bad.

  9. Major issues with Google NBA videos by beisbol · · Score: 5, Informative

    I was reading an NBA related blog where someone was speaking about their experience purchasing NBA game videos from Google Video. Apparently, many of the videos are cut off prior to the end of the game, in the 3rd quarter frequently, with NO 4th quarter coverage. This seems to defeat one of the purposes of offering NBA game videos: so the consumer can watch the game and find out who wins. The purchaser contacted Google Video, who told him "sorry, all sales are final." They definitely have a lot of kinks to iron out, one of them being ripping off consumers buying NBA game videos. See here for the blog post I'm speaking about.

  10. RFC: A Unified Approach to DRM by ewhac · · Score: 4, Insightful
    I have a proposal for a unified approach to media copy protection. This approach is patent- and royalty-free, only requires technology that is already available, and can be implemented in a very short timeframe for very little engineering cost. The approach has already been tried on a fairly large scale in the computer industry, with tremendous success:

    None at all.

    Seriously. Copy protection is completely unnecessary. While media vendors wait for the Perfect Copy Protection (which will never come), they are leaving money on the table right now.

    So, you can wait for the major industry players to settle on a common framework for media copy protection which will work across computers, media centers, PDAs, cell phones, portable game systems, etc. (not bloody likely; they all are jockeying to get single-source lock-in); or you can forego the copy protection "requirement" and start making money now by selling media in common media formats now.

    Better get moving; your fickle shareholders aren't going to wait forever for you to get your asses in gear.

    Schwab

  11. Free clips are fun, but the paid stuff is "WTF?!" by rklrkl · · Score: 4, Insightful
    I must say that it is fun to keep reloading the "Popular" Google Video page and loading in the interesting-looking free videos. Some of them are very well done, although there's some blatant copyright infringement going on (plenty of TV show clips and music video clips in there!). The fact that their Flash player works cross-platform for video and sound (yes, even on Linux!) is very impressive too.

    However, the paid video stuff is a total embarrassment and arguably the worst thing that Google have ever released in their entire history. It's overpriced, not available outside of North America in many cases [yes, Google blocks some paid content to non-US/Canadian countries!], DRM-restricted (often with "you can only watch for a day" limits too!), requires Windows, can't be viewed offline (online streaming only), is often "old" material and is annoyingly mixed in the "Popular" page with the free ones (are you *seriously* telling me that the most popular paid ones are loaded anywhere near as many times as the most popular free ones?).

    Apart from the utterly lousy presentation/DRM/etc. of the Google Video paid material, there's not much of it either (I mean, one episode of CSI so far for $1.99 - one-day pass on Windows only, blocked to European users (!!) and you've got to be online and can't copy it to any other device? How many times can you say "WTF?!"?).

    And, of course, we can't go without mentioning BitTorrent/P2P - which is the #1 rival to *any* paid video streaming business. We're seeing downloadable, DRM-free, HD/widescreen, DivX-encoded TV content literally 2 or so hours after the programme finishes. I know which one I'd prefer to see (and if it could be done legally, I'd be willing to subscribe on a per-month basis).