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The Future of Speech Technologies

prostoalex writes "PC Magazine is running an interview with two of the research leaders in IBM's speech recognition group, Dr. David Nahamoo, manager of Human Language Technologies, and Dr. Roberto Sicconi, manager of Multimodal Conversational Solutions. They mainly discuss the status quo of speech technologies, which prototypes exist in IBM Labs today, and where the industry is headed." From the article: "There has to be a good reason to use speech, maybe you're hands are full [like in the case of driving a car]. ... Speech has to be important enough to justify the adoption. I'd like to go back to one of your original questions. You were saying, 'What's wrong with speech recognition today?' One of the things I see missing is feedback. In most cases, conversations are one-way. When you talk to a device, it's like talking to a 1 or 2 year old child. He can't tell you what's wrong, and you just wait for the time when he can tell you what he wants or what he needs."

16 of 101 comments (clear)

  1. Solution to "one-way" problem by blair1q · · Score: 3, Funny

    I have a solution to the "one-way" communication problem.

    More popups.

    Audio popups!

    Heads-up display popups!

    Holy blackberries! Get me my patent attorney!

  2. Oh no! by Ardeocalidus · · Score: 5, Funny
    "Car, brake"

    "I'm sorry, Dave. I'm afraid I can't do that"

    1. Re:Oh no! by lukewarmfusion · · Score: 4, Funny

      That's because the car thought you said "break." You should speak more clearly.

  3. its been a while by joe+155 · · Score: 3, Insightful

    I've been waiting for years for speach recognition technology to get to an acceptable standard and over that time I've used a couple, the one i got lately (dragonsoft I think) was ok, but they need to come quite a bit further before I'll be adopting all the way.

    I'm looking forward to when I can say "computer, open openoffice for me mate" and it'll go "sure"... That'll be sweet.

    --
    *''I can't believe it's not a hyperlink.''
    1. Re:its been a while by SoSueMe · · Score: 4, Interesting

      Dragon Naturally Speaking from Nuance is about 75-80% accurate out-of-the-box. It is the other 20-25% that you have to invest the time in to get it to your liking. Even after a few months, you will probably still only reach up to 95% accuracy.
      Using it when you have a cold, sore throat or when you have been indulging in your favorite alcoholic beverage can corrupt your voice profile and set you back considerably.

      Never let someone else use it under your voice profile.

      Will voice rec systems ever be 100% accurate and spearker independant? Maybe, but I don't expect to see it for a long time.

  4. What's wrong with speech? by Nuclear+Elephant · · Score: 5, Funny

    What's wrong with speech recognition today?

    I took a brief poll, and nobody seems to have a problem:

    Bruce: I sure like being inside this fancy computer.
    Vicki: Isn't it nice to have a computer that will talk to you?
    Agnes: Isn't it nice to have a computer that will talk to you?
    Kathy: Isn't it nice to have a computer that will talk to you?

    Except the trinoids, who complained:
    We can not communicate with these carbon units.

    I wasn't sure which Carbon they were talking about.

  5. Re:the footer offs peach take no allergy by knipknap · · Score: 3, Informative

    The present of speech technology already does, and did so for years. One problem is that you don't have a huge enough word corpus for training that technology (the knowledge of context is always limited to the domain that you have been training it against).

  6. Language Acquisition... by GnomeChompsky · · Score: 5, Interesting

    I'm a linguist, and it seems to me that Speech Recognition would be incredibly, incredibly useful in the research that's going on right now into Language Acquisition.

    You see, the problem right now is that there's really not much data that's in the public domain for linguists/psychologists/what-have-you to study, because it's incredibly, incredibly laborious to do longitudinal studies of children's utterances, or of input to the child. People spend hours and hours and hours transcribing 20 minutes of tape. They're understandably reticent to just share their data out of the goodness of their hearts. Even when they do, it's never a large sampling of children-and-their-interlocutors from-birth-to-age-X, it's usually just one child and maybe his or her parents from age 8 months to 3 years.

    So we have arguments about whether or not kids hear certain forms of input (Have you used passive voice with your child recently? Where's your child going to learn subjacency?) that go back and forth between psychologists and linguists, and people perform corpus studies on 3 children and feel that that's representative -- never mind the fact that these three kids were all harvested from the MIT daycare centre, and were the children of grad students or faculty members, and thus may not be representative of the population at large.

    Speech recognition would make it much, much easier to amass large corpora of data for larger samples of the population. It'd make it much more likely for people to share their data. And, what's more, it'd likely be possible to have a phonetic and syntactic-word-stub (for lack of a better word) transcription made from the same recording. We'd have a better idea of how the input determines how language is acquired by children, and what sorts of stages children go through.

  7. IBM Speech - Needs Superhuman sales to survive? by Anonymous Coward · · Score: 5, Interesting
    On the other hand, IBM is not actually selling much speech technology.

    Scansoft, who earlier all but cornered the market for Optical Character Recognition (OCR) technology, did the same with speech recognition by acquiring the largest players in this space, SpeechWorks and Nuance. Scansoft changed their name to Nuance as a part of that last acquisition.

    IBM, meanwhile, has been struggling to find a market for their "Superhuman" (sneer) speech reco technology. A few years ago, they sold distribution of their retail desktop product, ViaVoice, to (wait for it) Scansoft. Their commercial product was RS/6000-AIX-only until a couple of years ago, when they ported it to more platforms, including Windows and Linux, and integrated it more tightly with their Rational and WebSphere marketing platforms.

    The current enterprise product sounds really sexy, at least for Rational-WebSphere shops. You can develop your WebSphere VXML application in Eclipse and leverage all those groovy WebSphere services you've built. No (or not much) special skill required!

    The problem is that their target market is Telecom Managers, who face a choice between IBM, with a few hundred ports installed, and Nuance (-ScanSoft-SpeechWorks), with tens- or hundreds-of-thousands of installed speech reco ports. Telecom Managers live in a world where their clients expect six-sigma/five-nines reliability. This is a hard sell to make.

    The question is, how long can IBM keep pouring money into speech R&D and product development in the face of dismal sales? Some in the industry expect the answer is, "Not too much longer." And that. of course, makes nervous enterprise buyers even more nervous and less likely to buy.

  8. integration by caffeinemessiah · · Score: 3, Interesting

    personally, i can't wait till they take speech recognition and couple it with natural language processing as a standard part of the desktop interface. it should be quite feasible now that we're seeing affordable 64-bit computing with fast memory and bus speeds. imagine excel with a speech-recognition interface, so instead of typing and filling formulae you would just tell it to "sum the row labeled timing, but only include values greater than 10". ok, back to work...

    --
    An old-timer with old-timey ideas.
    1. Re:integration by cagle_.25 · · Score: 3, Insightful
      Spot on. Many interfaces today make it difficult to get from user's idea to computer's execution. Because we are much more facile at using spoken language to be precise than we are at using mouse+keyboard to be precise, a "G+AUI" (graphical+audio user interface) should, in principle, be much more powerful than a GUI.

      Dragon Naturally Speaking is a baby step in that direction, but it is pretty much limited to single nouns or verbs.

      --
      Human being (n.): A genetically human, genetically distinct, functioning organism.
  9. can it replace court reporters? by RussP · · Score: 3, Interesting

    A few years ago my wife was thinking about studying to become a court reporter. The training is very demanding, and I heard the dropout rate is about 95%, but the pay is good if not great.

    In any case, I warned her about the potential for voice recognition technology to render court reporters obsolete. It probably won't happen, but the mere prospect tipped her in the direction of foregoing the opportunity. Was that a mistake?

    The same concern applies also to medical transcription.

    --
    I watch Brit Hume on Fox News
  10. So why is voice input in decline? by Animats · · Score: 3, Interesting
    Several good mainstream voice applications are on the way out. Wildfire is gone. TellMe is laying off people and no longer promoting their public services. These are good systems; you could get quite a bit done on the phone with them, and they had good speaker independent voice recognition. Yet they're gone, or going.

    Try TellMe. Call 1-800-555-TELL. It's a voice portal. Buy movie tickets. Get driving directions. News, weather, stock quotes, and sports. All without looking at the phone. So what's the problem?

    1. Re:So why is voice input in decline? by mikeylebeau · · Score: 3, Informative

      You're mistaken about Tellme laying people off; they are doing quite well and are growing. You're right that the voice portal idea is no longer emphasized, but Tellme's making great money selling voice services to enterprise customers.

  11. Doctors are going to use speech recognition by Aggrajag · · Score: 3, Informative

    Doctors in Finland are starting to use speech recognition to update patient records. I think it is in testing at the moment, check the following link for details.

    http://www.tietoenator.com/default.asp?path=1;93;1 6080;163;9862

  12. Open source speech recognition engines by mandreiana · · Score: 3, Informative