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Firefox Community, Sickly Out of Control

darlingbuddy writes "After users started reporting Firefox's 150 million+ downloads, this article mentions why it's a bad move on the community's part. The author writes, "I'm proud of the community that pitched in enough donations for Firefox to get a full-page advertisement in The New York Times print edition, and I'm delighted to see them think of creative ideas for promotion, but reporting total downloads every so often and immaturely degrading Internet Explorer is ridiculous. The thing with these numbers is that they are misleading at best, and the only thing they accomplish is immature fanboyism. It's a fact that Internet Explorer is inferior to Firefox with its extensive collection of extensions and ability to support qualified web standards, but does the community need to resort to using third-class promotional tactics with total downloads number?"

22 of 339 comments (clear)

  1. I call troll by bj8rn · · Score: 5, Insightful
    This story is nothing but a blatant troll. It has no content other than "the Firefox community are immature". The only proof the author offers to support his claim is that "the number of total Firefox downloads is misleading". I can't really tell what one has to do with the other, as the author has sort of jumped to the conclusion...nay, not even that. He's first come up with the idea that the members of the Firefox community are immature, and only then tried to come up with "arguments" to prove this.

    Personally, I can't see anything wrong with the promotional tactics "criticized" in the article. It is, after all, an easier way to get the message across than the ones the author of the article suggests ("Release updates, innovative extensions and add interesting features (not necessary by default) to promote with value", which, while a good thing, is hardly a good way to promote Firefox).

    Yeah, I know, I shouldn't have fed the troll. But it felt so bloody good I just couldn't help myself :7

    --
    Hell is not other people; it is yourself. - Ludwig Wittgenstein
    1. Re:I call troll by sbrown123 · · Score: 5, Insightful

      There's one crucial difference: honesty.

      Mozilla is honest. The figure they give is how many downloads they have counted . Now, how many of those downloads were from unique users? Thats a mystery there.

      McDonalds has for years advertised they have served "millions" and later "billions" of people. Interestingly, they never spent the time to figure out that some of those billions served were sometimes the same people going back for more (sick bastards). But that fact doesn't matter since the truth is that McDonalds "served" that many people, not "served" that many unique people. And McDonalds is an advertising monster! They thought advertising the number served was a good idea. Probably 99.9% of Americans today know of that particular advertisement. That advertisement campaign was sooo good we all remember it! So, your idea that number counting in advertisements is not an effective means of promotion you are really, really wrong in that assumption.

    2. Re:I call troll by bj8rn · · Score: 4, Insightful
      If you accept that download figures are meaningless (and I don't se you arguing that point), then what on earth is the point of making a big fuss over them, if not to mislead people?

      I agree that the download figures are meaningless. However, I can't see how quoting these figures is worse than any other trick used in advertising. Of course one can keep using this kind of rhetorics for only so long; at one point, they will have to come up with something new, at which point the community will start chanting the new slogan. But I still can't see how this is a sign of them being immature.

      --
      Hell is not other people; it is yourself. - Ludwig Wittgenstein
    3. Re:I call troll by KarateExplosions · · Score: 5, Funny

      And then the question becomes... Is McDonald's more immature for advertising how many billions they've served (obviously meaning burgers, not people), or for having a clown for a spokesman?

    4. Re:I call troll by Bogtha · · Score: 5, Funny

      I wish that there was a way to eliminate the editors entirely and put everything on autopilot. Let the readers choose the stories, let the readers decide what topics are important.

      This is exactly how Digg operates. Unfortunately, you are overestimating just how useful other readers are in determining which topics are important. Turns out, most people are idiots, and this is reflected in the stories that make it to the front page. The only real difference with Slashdot is that you can hold somebody accountable for the idiocy.

      I think a hybrid approach would be better. Let Digg-style voting filter the unpopular articles away, and then let a group of site editors fix the writeup and decide which make it to the front page.

      --
      Bogtha Bogtha Bogtha
    5. Re:I call troll by flyingsquid · · Score: 4, Funny
      Do you really think that isn't misleading?

      Breaking news: advertisement misleading, report at 11.

  2. resort to using third-class promotional tactics? by lordkuri · · Score: 5, Insightful

    YES! In case you haven't noticed, advertising in this day and age is mostly pandering to the lowest common denominator. The vast majority of people *love* to see "big numbers" because "well, if everyone else is doing it, I should do it too". Microsoft themselves have used the exact same tactics, as well as almost every other company on the planet at some point or another.

    Advertising is a game that has to be played, and it must be played in a fashion to make it work. Personally, I think it's somewhat sad that they have to resort to outlandish claims, but that's what works... it speaks more for the state of our society than anything else.

  3. That clause doesn't parse by AEton · · Score: 4, Insightful

    but does the community need to resort to using third-class promotional tactics with total downloads number?

    If I could figure out what that meant I might have a witty retort.

    --
    We recently had heard in the office over one of the Yellow Machine that's made by Anthology Solutions.
  4. Let the software speak for itself by fak3r · · Score: 5, Insightful

    I always thought the NYTimes Ad thing was a bit silly, I mean come on, this is software; it should lead by example and be used by people in the know. People learn about new software from reviews and co-workers/friends. Mozilla is not Microsoft, they shouldn't spend money in an attempt to gain marketshare. This is not a case for old school marketing, this is a new way of thinking; let the software speak for itself.

  5. There is no bad publicity. by Chas · · Score: 5, Insightful

    Just like this guy and his snarky opinions are now getting his site lots of traffic.

    --


    Chas - The one, the only.
    THANK GOD!!!
  6. ... assuming 9 out of 10 downoads are uninstalled. by guyfromindia · · Score: 4, Insightful

    The author seems to have a good argument...
    But, even if 1/10th of 150 Million downloads are by individuals - who continue to use Firefox after downloading - 15,000,000 is still a significant number, given that most OEMs are still putting IE as the default browser in new PCs...
    If all OEMs include Firefox in their new PCs and ask the user to configure which browser they would like to use (on first startup), I am sure most of them who know about Firefox will choose it..
    That said, I would say that promoting Firefox by saying that "Firefox Downloads Exceed 150 Million" is still valid... at least it is for the betterment of the whole Internet ;)

  7. My browser can beat up your browser! by ENOENT · · Score: 4, Funny

    Oh yeah, well, you're ugly!

    --
    That's "Mr. Soulless Automaton" to you, Bub.
  8. how is this different? by gEvil+(beta) · · Score: 4, Insightful

    How is this any different from Microsoft claiming to have X billion MSN searches a month when their browser redirects any typo or bad url as an MSN search query? I agree that the reporting of X million downloads isn't particularly meaningful, but when the competition sits there throwing around meaningless numbers, one of the only choices is to join in and play the same game...

    --
    This guy's the limit!
  9. We all Know... by xoip · · Score: 4, Insightful

    Downloads are just a rough approximation of support.
    The fact that some users may Download multiple times while others will re-use the same copy over and over or bundle it on a CD for distribution.
    That said, there is nothing wrong with letting people know that Firefox is a viable alternative to IE, and using the download number is the only tool at hand to guage the size of the user community.

  10. Computer Science by prgrmr · · Score: 4, Insightful

    There was a time when working with computers was referred to as a Science. This was completely justifiable in that almost every aspect of working with computers can be quantified. And as Heinlein observed, that which can be quantified is science, and that which cannot is opinion.

    While the article's author does, in fact, have a point about the statistical validity of the Firefox download count, he doesn't approach the subject from that perspective, and instead is ultimately guilty of the same thing he is accusing the Firefox community of: being completely immature.

  11. the answer is clearly "YES" by xxxJonBoyxxx · · Score: 4, Insightful
    "It's a fact that Internet Explorer is inferior to Firefox..."

    I'll only believe that IE is inferior to Firefox for end user applications if lots and lots of end users agree.

    "...does the community need to resort to using third-class promotional tactics with total downloads number?"

    Well, if 150 million end users agree IE is inferior to Firefox for end user applications, then I would tend to agree with them, especially given the extra download Firefox users must perform to install Firefox on their desktop.

    So...the answer would appear to be "Yes, Firefox is doing the correct thing by posting usage and adoption numbers." Can I help you with anything else today?

  12. Troll! by GarfBond · · Score: 4, Informative

    The counter ignores you if you are using a firefox UA.
    It also doesn't include downloads from mirrors or updates pushed out through the browser updater.

    If anything, this means that the counter is underreporting. Also that this article is mostly nullified.

    Also, isn't this the 2nd link to cooltechzone in as many articles? I think someone's trolling for hits.

  13. Ordinary users don't know what web standards are by NekoXP · · Score: 4, Insightful

    Of course they need to resort to "immature" tactics like reporting download totals and making fun of IE.

    Any non-geek user doesn't understand what is wrong with IE. You can't verbally demonstrate what is wrong with it. HTML standards compliance, full CSS2 support, Javascript, DOM1, wah wah wa. It goes over their heads.

    You could show them the difference but CNN and MSN and Slashdot and so on all work in IE just fine, with no huge glitches or problems, no great security issues (I tend not to click things at random).

    What I find more immature is site designers who make sites which ONLY work in Gecko (and not Opera and specially not IE!) and then complain that the other browsers are not standards compliant. These site designers were the first to blast websites that were "best viewed in IE" or designed using Microsoft JS extensions (document.all[]) and so on.

    Not so much the development team or Mozilla marketing fanboys but basically a pretentious, self-righteous, deluded few.

  14. why should you report numbers? by prof187 · · Score: 4, Insightful

    simple: to let people who are considering supporting firefox know that it is worth their time. the only way people are going to move away from IE-only renderable sites is if it merits their time to ensure cross-compatibility. by letting them know how many people are downloading it, it helps show them that there is a install base worthy of attention

    --

    My other sig is an import.
  15. A fact???? by hawkmoon77 · · Score: 4, Insightful

    You know how people use the word "literally" when they mean "figuratively?" Apparently, it is also now okay to use the word, "fact" to mean "opinion."

  16. Soylent Green by KarateExplosions · · Score: 5, Funny

    The burgers are people!

    And with 175 Billion served, they have done us a wonderful population-control service.

  17. Recent Firefox Releases *crash* all the time by ClarkEvans · · Score: 4, Informative

    The recent releases of Firefox (1.5 and up) crash all the time for myself and my clients. I've got a custom XUL app running on Firefox and I'm seriously beginning to regret this decision. I would have been better off using plain-old DHTML and supporting Safari (for OS/X people), and perhaps Opera (for the Windows people).

    The crashes are simply out-of-control.