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How IBM Out-foxed Intel With The Xbox 360

xcaverx writes "Learning from failure is a hallmark of the technology business. Nick Baker, a 37-year-old system architect at Microsoft, knows that well. A British transplant at the software giant's Silicon Valley campus, he went from failed project to failed project in his career. He worked on such dogs as Apple Computer's defunct video card business, 3DO's failed game consoles, a chip startup that screwed up a deal with Nintendo, the never successful WebTV and Microsoft's canceled Ultimate TV satellite TV recorder. But Baker finally has a hot seller with the Xbox 360, Microsoft's video game console launched worldwide last holiday season."

32 of 327 comments (clear)

  1. well... by Burlap · · Score: 5, Funny

    successful X360 launch may be stretching it a bit neh?

    1. Re:well... by johnfink · · Score: 4, Insightful

      Generally, selling as much as you supply at asking price is considered a success.

    2. Re:well... by Burlap · · Score: 5, Insightful

      it helps when you are the only show in town. The jury is still out as to how far their sales will fall when the PS3 hits the shelves.

      MS is in dire need of a Halo for the 360 to sell on, sure the games they have out now look 'ok' but there isn't anything out there that makes me say "WOW!"

  2. Ahh, the litany of failure by faloi · · Score: 4, Interesting

    I always chuckle when my company brings on someone that's been directly responsible (at the executive level) for busines decisions in other companies that have failed misserably. Often, they recite all their past experiences, and the only thing I can think of is "Why did we hire them, and how much are we spending?"

    --
    "It is a miracle that curiosity survives formal education." -Albert Einstein
    1. Re:Ahh, the litany of failure by Pointdexter · · Score: 3, Funny
      King of Swamp Castle: When I first came here, this was all swamp. Everyone said I was daft to build a castle on a swamp, but I built in all the same, just to show them. It sank into the swamp. So I built a second one. That sank into the swamp. So I built a third. That burned down, fell over, then sank into the swamp. But the fourth one stayed up. And that's what you're going to get, Lad, the strongest castle in all of England.
      --
      Party Time: Excellent
  3. Jumping the gun... by ivan256 · · Score: 4, Insightful

    ...the never successful WebTV... But Baker finally has a hot seller with the Xbox 360, Microsoft's video game console launched worldwide last holiday season."

    Shouldn't we wait until the 360 has outsold WebTV before we make that declaration?

    1. Re:Jumping the gun... by Psychotext · · Score: 4, Insightful

      Last numbers I read for the worldwide sales of the 360 were 3.2 million. Anyone got a number for WebTV sales?

      --
      People that believe in their opinions don't post AC.
  4. destiny by gEvil+(beta) · · Score: 5, Funny

    Wow! With a record like that he was destined to work for Microsoft.

    --
    This guy's the limit!
  5. Re:Xbox? by ivan256 · · Score: 4, Insightful

    Only people who count market share instead of dollars when judging success would call the Xbox anything but a failure.

  6. Re:Xbox? by Karma+Farmer · · Score: 5, Insightful

    only Linux monkeys would call the original XBox a failure.

    I agree, if by "Linux monkeys" you mean "accountants and businessmen."

  7. Microsoft by thebdj · · Score: 4, Funny

    Turning failures into successes since Windows 95. *laugh people*

    --
    "Some days you just can't get rid of a bomb."
  8. Re:Outfoxed? by CaymanIslandCarpedie · · Score: 3, Informative

    I realize you were joking, but just to give this numbers:

    Apple's entire value of "Goodwill" as of Sept '05 (last number I could easily find and yes they actually have to value these things though it certainly isn't easy to come to a precise number): 69,000,000

    IBM's market cap: 127,630,000,000

    IBM's Cash And Cash Equivalents (as of Dec '05) 12,568,000,000

    --
    "reality has a well-known liberal bias" - Steven Colbert
  9. Re:Not so fast Billy Ray... by mikeisme77 · · Score: 3, Interesting
    Considering they also hired Peter Moore to do the marketing for the XBox 360 (who also handled the failed marketing for the failed Dreamcast--although I, personally LOVED the Dreamcast and was sad when it died...) I would say he's probably batting 1,000. You don't take a team of failures and expect them to succeed.

    But yes, I agree it is too early to make a call either way on this. Although if they don't get a killer app on the system before the PS3 & Wii launch (or on the launch dates of the PS3 & Wii) then I think their SOL and will be dead in the water. By that time the 360 will have been out for a year, and if they don't have a killer app after a year then that's definitely not a good sign...

  10. Aim High! by Rydia · · Score: 4, Funny

    I am inspired- inspired!- by this man's ability to keep his chin up through it all, shoulder all the adversity, and successfully move from a series of abysmal failures to merely a catastrophic failure!

    My hat, sir, is off to you!

  11. Re:Outfoxed? by jusdisgi · · Score: 3, Informative

    Apple may not count for a huge amount in sales, but the amount of hype Apple fan's created for PPC is worth more money then IBM has ;-)

    Delusional. "Hype" for one product that accounts for maybe 10% of IBM's business is worth more than the net worth of the company? I'll bet IBM's calculation here is that a)the "hype" generated by Mac PPC sales was worth little to nothing, given that the sales they care about are to large corporate buyers; b)console sales will generate hype themselves which will likely be similarly (read: not very) powerful; c)the console market requires chip volumes a couple of orders of magnitude higher than Apple; d)the new partnering fits better with future plans for Cell, which mostly involve consumer-electronics embedding.

    Hype is not better than money. Companies that fail to recognize this don't last. Your nick and post are well-coordinated.

    --
    Given a choice between free speech and free beer, most people will take the beer.
  12. 'Out-foxed'? No... by Anonymous Coward · · Score: 3, Interesting

    Microsoft went with IBM because they didn't want to get embarrassed by Sony and Nintendo with the uncompetitive chips from Intel and AMD.

    A very senior engineer at NVidia I know is talking more and more about how they see Intel and AMD's x86 chips as dead weight dragging them down and how they would like to make x86 irrelevant by moving all application and OS functionality onto their boards.

    The winners ended up being:

    IBM
    Sony
    Nintendo
    Microsoft

    And the losers ended up being:
    Intel - The big loser in all of this
    AMD - Less so
    Apple - Once IBM won all three console contracts they decided Apple was no longer worth the hassle for only 4% of their chips sales - buh bye!

    If you love sitting around playing with SPEC and Intel's marketing compiler or hangout at aceshardware or other x86 fanboy sites you probably see things differently. Heh.

    But the fact that a company sees there is a viable market for another 2-300 performance add on for x86 gaming systems in the PhysX boards should be as clear an indication as anyone needs to how far x86 is falling behind.

    1. Re:'Out-foxed'? No... by SrJsignal · · Score: 5, Insightful

      BZZZZZZZZZZZZZZ incorrect. Microsoft went with IBM because Intel was not willing to design a chip and then have Microsoft own the IP on the chip. You do know that Microsoft owns ALL of the silicon IP for the Xbox 360, they didn't own squat on the original Xbox and thus were held to the wall on the prices of chips because they didn't own them. Also, maybe you should ask this "senior engineer" at Nvidia why they aren't doing the 360, it's for the SAME REASON, Nvidia wasn't willing to do all the design work and then not own anything. Has nothing to do with x86 vs not x86, thanks for playing. (incidently why in the world would a company with so much expertise not want to go with an x86-style chip, see above).

  13. um... by everphilski · · Score: 3, Insightful

    ... getting to market a year+ before your competition, selling your devices as quickly as you can produce them, considering that Microsoft is only on their second generation device whereas Sony is on their third (not to count portable devices) and Nintendo is on... uh... fifth? Microsoft is doing well. They cracked a market.

    1. Re:um... by Frag-A-Muffin · · Score: 4, Insightful

      ...They cracked a market...


      Anyone can crack the market if they're willing to take a $4,000,000,000 hit! (that's 4 Billion in case the zero's were blinding you)

      The real questions are: a) can the 360 turn a profit? b) how long will the shareholders allow them to bleed money into this "project"?

      --

      AirSpeak - http://itunes.com/apps/AirSpeak
  14. Re:Outfoxed? by Whiney+Mac+Fanboy · · Score: 4, Funny

    Your nick and post are well-coordinated.

    Thanks :-)

    (I am single handedly trying to save /. with this handle)

    --
    There are shills on slashdot. Apparently, I'm one of them.
  15. Oops. by Gannoc · · Score: 4, Funny

    Larry Yang-all dictated what Microsoft needed this time around.

    They couldn't be late. They had to make hardware that could become much cheaper over time and had to pack as much performance into a game console as they could without overheating the box.


    "Unfortunately, Larry Yang did not explicitly forbid overheating the power supply"

  16. Re:Why not? by Anonymous Coward · · Score: 4, Informative

    Check post history.

    Known paid for Microsoft astroturfer using multiple accounts to self mod up posts.

  17. Learning from SUCCESS is the hard part. by dpbsmith · · Score: 5, Insightful

    Learning from failure is easy. The tough part is learning from success. When a project succeeds, there's no pressure to make searching analyses of the reasons for success. The upper-level managers involved begin to think they're innately cool and have all the answers... the success of their product line proves it.

    Think Netscape... think Digital Equipment Corporation (I date their decline from the day when a salesperson apologized for being slow to return a call but added "After all, we're a billion dollar corporation." Think Ashton-Tate. Think Quark...

  18. Re:Dollars in the short term... by gabebear · · Score: 4, Informative

    "Microsoft couldn't care less about losing a few million/tens of million/even hundred million on the first run of XBOX."

    The XBox has lost upwards of $4 billion. I think the XBox either qualifies as a failure or a disaster. If the 360 doesn't turn a profit in a couple years I think they are going to throw the towel in.

  19. Re:Why not? by poot_rootbeer · · Score: 3, Insightful

    Hard to say it wasn't a success.

    That's like saying George Mason had a successful run in this year's NCAA basketball tournament. Yes, they posted a lot of wins that no one expected them to, but they still ended up with fewer points than Florida in their Final Four game. They failed to win the tournament.

    Like Mason, Microsoft's Xbox division may be a success by some measures, but if they're in the red on the accounting ledgers, they're still a failure in some way.

  20. Re:Outfoxed? by Gannoc · · Score: 4, Informative

    Apple's entire value of "Goodwill" as of Sept '05 (last number I could easily find and yes they actually have to value these things though it certainly isn't easy to come to a precise number): 69,000,000

    Your description of Goodwill is incorrect.

    Goodwill is a very specific number used to define an intangable asset that was aquired.

    So, lets say I buy a company for 5 million dollars. On the books, the company has materials and property worth 1.5 million dollars.

    For accounting, I say that I spent 5 million dollars on 1.5 million of assets, and 3.5 million of "Goodwill" Every year (at least) I evaluate the 3.5 million dollars worth of Goodwill and make sure it is worth as much as I think it is.

    The accountants don't get together and say: "People really, really like us. Lets call it 69 million dollars worth of "like"!"

  21. An alternative to flaming his failures by BAM0027 · · Score: 3, Insightful

    Blame his management for his failures. He was probably subordinate to many in key decisions. I would praise his for going after such diverse and technically challenging projects as he has.

    What's the alternative? He slept with the right people? Come on. Each of his "failures" has been really high profile for each of the company's he's worked with. I think it's shortsighted to simply blame him.

  22. If it didn't make sense to sell them at a loss... by everphilski · · Score: 4, Informative

    ... they would shut down the factories and stop manufacturing them. Fact is they have a game plan, fact is they are still flying off the shelves, fact is they are gaining market share... that's all that matters. People with consoles buy games. The more colsoles you have out there the more games you potentially sell. You have to spend money to make money.

    this article states Microsoft expects to make money in 2007. Also note that all figures on how much microsoft is "actually losing" is speculation by industry analysts. No one actually knows precisely how much Microsoft is paying for what component.

    If you want to crack a market you have to pull out the checkbook and take a hit. You can't go in timid. Microsoft has shown that and look at the market share they have gained. They have a good percentage of gamers hooked, now on the third generation consoles they don't have to take as big a hit on the console price.

  23. Offtopic? by Manmademan · · Score: 3, Interesting
    Funny story about Web TV- when I used to sell electronics back in the day, the little buggers were practically boomerangs. People would buy them so grandma had something cheap and easy to get online with, but grandma and grandpa would either

    1.) not understand the whole "monthly fee" part of it and return it or

    2.) Get confused anyway, and return it.

    We had stacks, and stacks, and stacks of unsellable returned Web TV's that no one wanted. If Web TV shipped a million units, I'd be amazed if more than half actually stayed in homes once purchased.
  24. Re:Too true by jandrese · · Score: 3, Insightful

    Networking. The top level executive pool is an exlusive club, but once you get in you're pretty much set for life, no matter how much of a screwup you are. The best way to get in is to be the son of an existing high level executive, although there are occasional chances for other people to squeeze in. It helps a lot to already be rich too.

    --

    I read the internet for the articles.
  25. Govt work anyone? by Merciful+Oblivion · · Score: 3, Funny

    "He worked on such dogs as Apple Computer's defunct video card business, 3DO's failed game consoles, a chip startup that screwed up a deal with Nintendo, the never successful WebTV and Microsoft's canceled Ultimate TV satellite TV recorder." Generally a record like this indicates an aptitude in government.

    --
    "I have neither the wit, nor words, nor worth to stir mens blood, I speak only right on". Billy Shakespeare
  26. At least you're consistent by mb12036 · · Score: 3, Insightful

    Nice to see the XBox doomsayers are still hanging around Slashdot.

    All the 360 flames would be a lot more compelling if they weren't coming from people who already hate Microsoft. If Redmond came out with a motor that ran on water and gave the cars away for free, I would fully expect a series of comments about how the interior only comes in three colors and there are too few cup holders.

    Slashdot should just refrain from posting anything about the 360 - this forum is so heavily biased against any Microsoft product that Slashdot readers will find any reason they can to pick it apart.

    The irony is how worshipful XBox haters are towards the Playstation - a product of an equally evil corporation that also wants to take over the galaxy. But they're not after Linux at the moment, so I guess that makes Sony Ok.