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Airport Video Surveillance Goes Hi-Tech

conq writes "BusinessWeek has a piece on new tech used in the airport of Helsinki to monitor behavior and alert people when predefined situations arise. From the article: "The system can alert staff to events which may need further investigation without the need for every camera to be observed by staff. For example, suspect packages or vehicles left unattended will be flagged up and staff alerted. Similarly if the system detects queues growing beyond a pre-defined length in the security zone staff will be alerted of the need to open another lane""

27 of 85 comments (clear)

  1. Huh? by mingot · · Score: 4, Insightful

    Similarly if the system detects queues growing beyond a pre-defined length in the security zone staff will be alerted of the need to open another lane.

    Can't the actual human employees at the head of the line make this determination and alert whomever has the authority to open another lane? Seems like a solution looking for a problem if you ask me.

    1. Re:Huh? by StikyPad · · Score: 3, Funny

      Can't the actual human employees at the head of the line make this determination and alert whomever has the authority to open another lane?

      That's not in the job description.

    2. Re:Huh? by FidelCatsro · · Score: 5, Funny

      Going by personal experience here, They seem completely unable to know when another line need's opened.
      Even if you ask you them about it or paint a big banner with the word's "OPEN ANOTHER LINE YOU BASTARDS".

      --
      The only things certain in war are Propaganda and Death. You can never be sure which is which though
    3. Re:Huh? by Anonymous Coward · · Score: 2, Interesting

      Speaking from personal experience here, you are talking out of your arse. Helsinki airport is an order of magnitude more bearable, than, say Manchester or Heathrow here in the UK. The Finns, in general, are a level-headed race and they seem to be able to run things in an orderly fashion. Helsinki airport is clean, I've never found myself short of somewhere to sit and wait, or been too far out of range of the toilets, or, as you kind of suggest, had to stand there in a massive queue whilst staff stand idly around. BTW, have you really been there? Quick test: What hangs from the ceiling quite prominently in the checked-in waiting area?

    4. Re:Huh? by 0110011001110101 · · Score: 2, Funny
      oooh oooh can I play???

      Quick test: What hangs from the ceiling quite prominently in the checked-in waiting area?

      Your balls? As you've clearly got a massive package, which is diverting the blood from your brain, as the parent was quite obviously making a generalized comment with an attempt at humor about airport security lines, and not your precious Helsinki...

      --
      Don't anthropomorphize computers: they hate that.
    5. Re:Huh? by dmatos · · Score: 2, Interesting

      Can't the actual human employees at the head of the line make this determination and alert whomever has the authority to open another lane?

      Seeing as the standard "pre-defined length" actually stretches over the horizon, beyond the sightlines of the employees working the security station, then no, they can't. This new system enables them to know when they can have another employee earning money, without detracting from the 3-hour experience of waiting in line that we've all come to know and love.

      Just think of the problems if you got through security quickly, and had to kill those three hours waiting on the departures concourse. *shudders*

      --

      It may look like I'm doing nothing, but I'm actively waiting for my problems to go away.
      --Scott Adams
  2. A better use for it by gooman · · Score: 3, Funny

    ...if the system detects queues growing beyond a pre-defined length in the security zone staff will be alerted of the need to open another lane

    Forget the airport, I want this at my local supermarket!

    --
    "Kittens give Morbo gas!"
    1. Re:A better use for it by jftitan · · Score: 2, Funny

      Hell yes!

          I was in the local supermarket today, and I had to stand in line for a good 30 minutes. I stopped a manager 'looking' person and asked them "why the hell was there only 3 tellers open when there are 20 teller stations, and over 45 people standing in line for just the 3 open ones" Her reply was, no one had told her to open another teller to ease the wait.

      "WTF, someone has to tell you, "there are 45 people waiting in line for only three tellers, go open one or two more.", your an idiot." -My reponse.

      Still I waited only to finally get to the front of the line only to see one more teller getting to a station to open, but by the time he was ready to open, no one was left to be taken care of.

      All I can say is, if it wasn't for my ipod (and the soft, easy going music I was listening to.) I would have snapped and killed someone. Or even worse... snapped and killed myself.

      --
      "Don't Forget to Salt the Fries"
  3. I'm always amused at the airport... by Anonymous Coward · · Score: 5, Insightful

    ... when I see a line of 500 densely-packed people waiting to go through an X-ray machine intended to prevent somebody from blowing up a plane loaded with 200 densely-packed people.

    "Security theatre," indeed.

    1. Re:I'm always amused at the airport... by Rix · · Score: 5, Funny

      People are replaceable, 767s cost millions of dollars...

    2. Re:I'm always amused at the airport... by damian+cosmas · · Score: 3, Funny

      Exactly. People can be easily mass-produced with unskilled labor; airplanes cannot. (With apologies to Wernher von Braun)

  4. it doesn't work by Anonymous Coward · · Score: 5, Informative

    I design security systems just like that one and I know that the video analysis software is not yet good enough to pick out "suspect packages". Sadly, relying on the passengers in the airport or commuters in the rail/subway stations is still the most-effective method of identifying suspect/left packages.

    1. Re:it doesn't work by voice_of_all_reason · · Score: 2, Interesting

      I immediately thought "emperor has no clothes" myself. We are not at the level of technological sophistication where this is feasible.

      This will actually create morework because the "terra sentinels" will quickly realize the system is useless, but will be compelled by their boss to investigate every blip in addition to their current duties.

    2. Re:it doesn't work by foundme · · Score: 2, Insightful

      Your statement just raised another security problem -- As public are made known of these High-Tech-Knows-It-All cameras, they might be relying more on these for protection, rather than the good-old common sense.

      TouristA: Hmm... that suitcase over there has been left alone for a while
      TouristB: Don't worry, I'm sure it'll be picked up soon by the security camera.

      --
      Please stop entering code 2,2,7,6,6,4
    3. Re:it doesn't work by old+man+moss · · Score: 3, Insightful
      "I don't see big problem here."

      How about: lighting changes (sun comes out / goes in), shadows cast by passing objects, reflections from moving objects, camera auto-gain triggered by scene composition changes, camera noise, white-out.

      Big problem. You can make it work some of the time...

      --
      rt
  5. Unattended by foundme · · Score: 3, Interesting

    I wonder how it detects an unattended package. If said package is left in a crowded area, will the system be confused that such package is still being "attended" by moving traffic?

    --
    Please stop entering code 2,2,7,6,6,4
    1. Re:Unattended by TMarvelous · · Score: 2, Interesting

      I live in NYC and last year the MTA, the group that operates the subways, revealed video to the new of it's planned security system and it does exactly that. Every object that is moving in the video frame is "boxed" like a military targeting computer. In their demonstration, any time one of those moving boxes stops for more than a second or two the box turns red and alerts are sent to whoever is programmed to receive them. In the video a person walks into a subway station with a briefcase (which is separately targeted) and then puts it down and walks away, the briefcase stays targeted and triggers an alert. This was a crowded NYC subway station so it was pretty impressive. I'm sure it's not infallible but it can at least trigger authorities to look up and look at situations like this they may not normally see and certainly not while walking the beat.

      --
      http://www.worldsoccerbars.com
  6. We need some of that goodness here! by mswope · · Score: 5, Interesting

    "Similarly if the system detects queues growing beyond a pre-defined length in the security zone staff will be alerted of the need to open another lane"

    Mondays incur serious bottlenecks here at IAH Terminal C (Houston). The security staff seems stymied by their limited empowerment to work the crowd. Often, the line extends out the door, and sometimes into traffic. In fact, it's often more expedient (though no less "secure") to check into a different terminal altogether, then walk or take a tram to Terminal C's gates. The idea that we could open several lines seems beyond the security personnel.

    The odd thing to me is that this airport seems the *least* offensive of several majors. Perhaps it's just my familiarity with Houston's particular brand of inefficiency.

    I know that the security measures in most were put in place *after* 9-11; therefore, they didn't benefit from any really modern analysis of their security methods (Denver is the most egregious that I've found, to date). However, true to "government droid" stereotypes, the people manning the lines can't seem to think adaptively *and* provide equivalent security.

    Ah well, getting to the airport 2 hours early is supposed to be relaxing, somehow....

  7. Inadvertent false positives by Rekolitus · · Score: 5, Interesting

    In the UK over the past few years there've been various rights-eroding laws put in place (e.g. warrantless searches and arrests if they suspect you're a terrorist), and then this happened.

    What worries me is that the security staff are going to blindly believe the computer's "this is suspicious", causing the person huge inconvenience despite any actual evidence of him being a terrorist on his person. See the link - just because someone matched enough random, minor items on (presumably) some sort of mental checklist in the security staff's head, they put him through huge inconvenience, arrested him, searched his house, took his cellphone's SIM card, took computers from his home, all without a warrant, simply because they had enough things crossed off to be able to mark him as "suspicious" (and thus use the Terrorism Act), despite there being absolutely no proof on his person.

    If this gets done, thus moving the mental checklist into the computer, I can only hope there WILL be regular false positives (so that the security staff take it with a pinch of salt and use it as a guideline only), else they might suspect people unduly despite there being no cause for suspicion other than "the computer says so".

    1. Re:Inadvertent false positives by Shihar · · Score: 2, Informative

      False positives tend to be quickly ignored if they happen to often. For instance, in the US a bunch of CIA operatives just recently decided to test US border security to see if the border guards would stop a truck filled with dirty bomb material. Not many people know this, but the US has radiation detectors along its border. The CIA drove a truck with dirty bomb material in from Mexico using forged papers. They set off radiation alarms, had their papers briefly checked, and were sent through.

      Now, why did this happen? You would think that setting off a radiation alarm would result in papers getting a good checking over such that their forged nature would be revealed. As it turns out, the radiation detectors along the border go off all the time. They go off roughly a 50-100 times a day at some points. The border guards were so used to the detectors going off that they stopped paying any attention to them.

      If a system gives false positives, the danger isn't that the security people will spend too much time examining false positives, it is that they will ignore all positives. I have a feeling that this security system is borderline useless because of this. I find it very hard to believe that this security system can tell the difference between a piece of luggage that is sitting all by itself in a suspicious manner and a piece of luggage resting at a guy's feet who has just put it down so his hands are free to read a newspaper.

  8. Old Systems. Reinventing the wheel. by Anonymous Coward · · Score: 2, Informative

    I know of one security system where it just has a picture of a room and then when the camera is on it just looks for things that don't match the original, if those areas of non-matching do not move for more than X amount of time the system then draws a yellow outline around the object, if it still does not move in another X amount of time, the outline becomes red. The system is pretty good and adapts to furniture/plants being moved around by staff. Myself and others even joked about the cheese factor of using colours like that, but it was/is a very robust method of surveillance.

    This system was in place in a casino, all the way back in 1998.

    Why are these things being labled as new technolgy?

    I'd be more impressed if they had a system that could scan and tag/match all faces/voices that it sees and hears in an airport.

    1. Re:Old Systems. Reinventing the wheel. by MImeKillEr · · Score: 2, Funny

      I'd be more impressed if they had a system that could scan and tag/match all faces/voices that it sees and hears in an airport.

      Hell, I'd be impressed if they had a system that didn't lose luggage.

      As for matching faces to voices in the airport, who really wants their conversations overheard by some lackey in a monitoring room?

      --
      Cruising the internet on my TI-99/4A @ a whopping 300 baud!
  9. Anything is better than the BS in the US now. by Shivetya · · Score: 2, Insightful

    Airport security in the US, under the TSA, is anything but prevention. Its a stupid feel good charade. It would be better let to a machine to make false positives because at least then you know its not being done out of spite or bias as is now.

    I have never figured out why my mother (63 years old) gets singled out at the security checkpoints as often as she does. Twice she was stopped because of the dog carrier (small dog - soft carrier) - once because she had to explain that you cannot put the carrier through the x-ray machine with the dog in it.

    The real reason to find a way to let a machine make the call is because at least it can be viewed as impartial. It would be about the only way to have security instead of political correct neutered "security" we have now. Then again, in the US at least how can we have airport security if we don't even bother to police our own borders?

    --
    * Winners compare their achievements to their goals, losers compare theirs to that of others.
  10. We'll all be safer... by slipangle · · Score: 3, Funny

    ...once these cameras are connected to Skynet.

  11. Profiling suspects by mangu · · Score: 2, Insightful
    based on first hand experiences, the people in that country do not score very high on tolerating diversity


    Based on my first hand experience as a Finn, I must say we do tolerate diversity very well. But there is a difference between not tolerating diversity and profiling suspects. Look at the photographs of people who have committed terrorist attacks in the last few years. See from which countries they come from. What is their religion. Thirty years ago, when the Baader-Meinhof gang was a terrorist threat, people with pale skin, blond hair, and blue eyes were tagged as terrorist suspects as well.


    Of course, the fact that fundamentalist Islamic terrorists have black hair and olive skin doesn't mean that everyone with that description is a terrorist, but when the police must find a few terrorists among six billion people it helps if they can narrow their search somehow. One terrorist among a billion people is still a needle in a haystack, but it's six times easier to find him with an ethnic profile than without one.

  12. Solves the telescreen problem by Neurotoxic666 · · Score: 2, Interesting
    I may be a bit paranoid here, but I think it opens the door to a telescreen-like technology. The main problem in Nineteen Eighty-Four with the telescreen was that humans had to watch the two-way screens. So as a citizen, you may assume that maybe, no one is watching at this moment.

    Now, if the technology is tried, tested and improved enough, why not put 'em everywhere. You know, juste like in London, to prevent crimes. Then vote some laws that says doing this or that is terrorist-like and then illegal. Then arrest more people.

    Yeah, I'm stretching it. But you know, when the technology's there, available and working, there is no reason not to use it. Then you can mix techs and end up with nicer cocktails. Like an "ID tag canon" that shoots a tiny RFID tag on someone when the camera decides he looks suspicious -- it'll be easy to follow him. Then you bust his ass when he gets home and hope to find some pot or porn.

    Ok, ok. Sci-fi gibberish. But still, if *I* can think of this, I'm sure many others can come up with worse than that. And apply it.

    --
    You are more than the sum of what you consume. Desire is not an occupation.
  13. Big retailers have something like this already by gone.fishing · · Score: 2, Interesting

    Several years ago I spoke with a friend of mine who went to work in the security department of a major retailer as a programmer. The project that he was working on was to design a system that would detect motions that would identify shoplifters, thieves, and other bad guys (like thieving employees). They used things like furtive movements and a person's route through the store to trigger the system that would sound the alarm and bring the camera online to a security officer. They used hundreds of hours of security video showing crooks doing their work to vet the system and they had it working pretty well. I would imagine that this is a system similar to what they are doing at the airport.

    He did share some humorous observations about this work. The system would frequently target completely innocent little old ladies as potential shoplifters. Apparently their movements while on a routine shopping trip were quite similar to a crooks and the system was not able to differentiate between them.