Vista Beta 2 has Major Problems

WebHostingGuy writes "In a review by Gary Krackow from MSNBC who reviewed Vista Beta 2 over the last week he had very disappointing problems. "for me [it] was one of the worst operating system experiences that I've ever encountered." Built-in audio and wireless didn't work on his Levono laptop. It took four days to get the first installation."

Comments

Article Summary

[AKAImBatman]

"I tried to install on a laptop, and it didn't work."

Am I the only one who's sitting here and wondering, "What was this guy thinking?!" Laptops have so much custom hardware these days that it's a Bad Idea(TM) to attempt an OS installation from anything but restore CDs. This guy not only tried to install from new media, but he tried to install a cutting-edge operating system that isn't even out of beta!

Desktops are cheap these days. Would it kill him to keep one or two around for "kicking the tires" of new Operating Systems? His install experience probably would have been smoother, and we might have actually been able to hear some real complaints about Windows Vista. ;-)

Re:Article Summary

[Anonymous Coward]

I agree, the article suggests that Vista is crap because his two older laptops had hardware problems and that Lenovo hasn't released Vista-ready drivers yet. Sounds pretty weak to me.

But get a load of the feature list for Beta 2!!!
-New version of Solitare
-Better looking Start menu (wow)
-Better startup sound and alert chime
-Search box on every Explorer window hogging screen realestate

Re:Article Summary

[chundo]

Yeah, I don't really see how that's any different from XP. After a fresh install, I can't even get the network card to work on my Dell without downloading the driver from their web site on a different computer and burning it to a CD.

On the other hand, Ubuntu and Mandriva have supported everything perfectly on the last 5 computers I've had (3 of them laptops that have tons of unsupported hardware with an XP stock install), so "there's too much custom hardware" is no excuse for a miserable OS installation experience. So he does have a very valid gripe, but it's also nothing new with Vista.

Re:Article Summary

[barawn]

Laptops have so much custom hardware these days that it's a Bad Idea(TM) to attempt an OS installation from anything but restore CDs.

Er?

I've installed Windows XP on all of my laptops over the past few years, and everyone else in my office does the same thing, too. Laptops come with too much cruft installed by default, and in general, it's silly for us to pay to upgrade to XP Pro when there's a site license available for next to nothing here. So wipe the drive, in goes a new installation of XP Pro, alongside Linux, typically. I've never run into a problem.

Jumping to Dell's site for the laptop I'm on now, all of the drivers are right there ready.

Now, there aren't Vista drivers. But if what he's saying is "driver support for Vista may be lacking, so you might have trouble", I don't really see that as a problem. A lot of people only have laptops nowadays, so not being able to install Vista on a laptop easily means a lot of people aren't buying Vista.

Re:Article Summary

[Asphalt]

Am I the only one who's sitting here and wondering, "What was this guy thinking?!" Laptops have so much custom hardware these days that it's a Bad Idea(TM) to attempt an OS installation from anything but restore CDs.

Well, a year or so ago, laptop sales surpassed desktop sales.

So if you had to test an OS on a machine, statistically you would go with a laptop in 2006.

The hardware isn't terribly specialized anymore.

If Vista doesn't run on laptops, then Microsoft will be cut out more than 50% of all new computer sales.

Re:Article Summary

[AKAImBatman]

If Vista doesn't run on laptops, then Microsoft will be cut out more than 50% of all new computer sales.

Vista will run on laptops. But like with most XP machines today, custom drivers will be built to handle all the embedded hardware. The problem here is that Vista is in beta, ergo it has very little driver support. Thus if you want to review a beta (as opposed to doing bug reporting for Microsoft) then you should use a more standardized system. i.e. A Desktop.

Make no mistake. I am making no assertions about Vista's capabilities. I'm sure that it will follow the tradition of Windows just fine (i.e. Some stuff is good, some stuff is bad.) The only assertion I'm making is that the reviewer's strategy is flawed.

Re:Article Summary

[ozmanjusri]

the article suggests that Vista is crap because his two older laptops had hardware problems and that Lenovo hasn't released Vista-ready drivers yet. Sounds pretty weak to me.

No, the nastiest (and funniest criticism) was this;

Beta 2 is a good looking operating system with a number of new features, which will be familiar to you if you've played with recent versions of Apple's OS X.

Bitchslap...

Re:Article Summary

[Asphalt]

Vista will run on laptops. But like with most XP machines today, custom drivers will be built to handle all the embedded hardware. The problem here is that Vista is in beta, ergo it has very little driver support. Thus if you want to review a beta (as opposed to doing bug reporting for Microsoft) then you should use a more standardized system. i.e. A Desktop.

Not sure I agree.

You can put together a desktop computer with 1,000,000 different hardware configurations. Laptops are actually much less configurable ... hardware-wise.

Desktops need just as many drivers as laptops (if not more), and they are hardly "standardized".

You can get a generic Dell white box, or an Alienware Gaming Monster. Both desktops, very different computers.

Laptops are actually more standard these days, IMHO.

You are unlikely to have dual-7800 Ultra cards running SLI with an AMD X2 with Cool-N-Quiet, and Raid 0 in a laptop.

Desktops are far from standardized, and I don't see any reason why it would be easier to get Vista running on one.

Re:Article Summary

[ceejayoz]

There's a vid on YouTube with Microsoft's Vista presentation, but with the visuals replaced with a screencast of OSX. Here it is, in three parts:

http://www.maclive.net/sid/134
http://www.maclive.net/sid/135
http://www.maclive.net/sid/136

Re:Article Summary

[happyemoticon]

"there's too much custom hardware" is no excuse for a miserable OS installation experience

I totally agree with you. However, it is probable that Windows XP doesn't ship with the drivers for all but the most common hardware for a reason. I think that since the drivers are proprietary, they would certainly have to get specific permission to distribute them with Windows. Linux enjoys the advantage of having GPL drivers that it can distribute anywhere.

Re:Article Summary

[GoRK]

It is probably easier to get vista running on a desktop simply because they are built out of commodity components, and the third party vendors are usually better about having things like vista-ready drivers available to download.

Laptops with their more specialized hardware (albeit there are fewer options to deal with) are mostly reliant on the laptop vendors for driver support, and I can tell you this: the vendors don't much care at this point about the upgrade path when Vista is still in beta. Even when it is released, current laptops may be difficult to install and support due to vendor disinterest. After all, they'd rather sell you a brand new machine with Vista preinstalled.

Still this author tends to echo the senitment of most computer users nowadays. People tend to dislike Linux and think it is hard to use because it is hard to install. Meanwhile, said users have never had to trudge through a Windows install from scratch themselves (Or they have only had to use restore CD's). Whenever they first have to they realize it's not particularly easy either. The only OS that really is easy to install in my experience has been the Mac OS, and the primary reason for this is because the OS vendor is the hardware vendor and they know ahead of the install exactly what hardware is in the machine. I personally think that people trying and failing to upgrade to Vista will switch a lot of people over to macs, but it also will simply cause a lot of people to throw away that $350 computer and just buy a new one instead.

Re:Article Summary

[PygmySurfer]

The problem isn't that Windows XP ships with only the most common drivers, it's that Windows XP shipped 5 years ago. There's obviously been A LOT of hardware released since then. The Linux fanboys usually conveniently leave that little tidbit out though, and then claim Linux has better driver support.

Re:Article Summary

[Asphalt]

I guess finding and installing drivers is beyond you people.

Please don't rub it in.

I've been using this computer without a video card or monitor for a solid year now and I'm a little sensitive about it.

Re:Article Summary

[SanityInAnarchy]

The Windows fanboys always tell us that nothing matters except that It Works (TM). Philosophy doesn't count.

Ok, then, Windows XP shipped 5 years ago. Ubuntu ships a new (free) version every six months. Ubuntu has better driver support. It happens to be because it ships more often. Maybe MS could learn something about "release early, release often"?

Happy? Or would you like to claim that there's some reason other than incompetence that Windows ships every 6 or 7 years and Ubuntu ships every half a year?

Re:Article Summary

[Asphalt]

Not to mention, that every person here saying "run it on a desktop" means a business-class desktop and not some gaming rig that has more tweaks than there are bugs on the planet.

Ahhhhh, it's a "business class" computer we should be using now.

Is Vista a business OS?

What I see is a bunch of narrowing down of what the definition of a computer is ... to compensate for a possible lackluster showing of the Beta.

"Oh this isn't a computer, oh that isn't a computer, you'd have to be crazy to run the OS on this or that, etc, etc"

I mean, come on guys. We can redfine what a computer is down to very specific parts and even lot numbers of parts.

If the Beta is meant to run on a very specifically configured machine, then MS should clearly state as much so that people who are reviewing the product don't waste their time.

Your idea of a computer, and someone else's idea of a computer may be completely different.

And since laptop sales are currently outpacing desktop sales, the likelihood of Jane Soccermom considering her computer a "real" computer is more likely then her saying "No! That review is invalid because it wasn't run on a business class computer!!".

If you need a specific test on specific hardware disseminated to the publi as a whole (including almost every AOL users), don't send it to a mainstream outlet like MSNBC to report their findings.

And the reviewer said that Microsoft support helped him. Why didn't Microsoft tell him to abort the installation on a laptop, and obtain a "business class desktop" on which to test the installation?

It's beta, but it's not pre-Alpha.

Beta means that it's almost ready to ship, but that not enough people have had their hands on it to truly iron out all the bugs.

A Beta (or near beta) OS should work on most consumer computer hardware, of which laptops now make up the majority.

Re:Article Summary

[tehshen]

How is this Insightful? It is nothing more than an excuse.

The problem is that Windows XP shipped 5 years ago.

That's the problem, right there. Microsoft's operating system doesn't contain that many drivers, but that's because a new version hasn't come out for five years - but hang on, isn't that Microsoft's fault too?

If you walk to work and arrive two or three hours late, would your boss accept that you can't be bothered to drive a car, or aren't too fond of public transport? No, you'd get in trouble for it, and any excuses you make would be ignored.

Windows Vista is coming out four or five years late, and (to use my awful analogy even more) isn't even trying to run. Linux is throwing stuff at it from the top of the bus.

You can't complain that the rest of the world is moving too fast when you're the one being slow.

Re:Article Summary

[LWATCDR]

"Am I the only one who's sitting here and wondering, "What was this guy thinking?!" "
Actually this is a VERY GOOD TEST.
Many people are going to upgrade from XP to Vista and a lot of those people have notebooks.
It is hard to install is a killer and one of the things that is often used to complain about Linux.
Even with a desktop would he find the driver for the NIC? What about the video card? Suppose he got one of the new nVidia all in one motherboards with integrated video, audio, nic, and SATA?
I can tell you that when we installed Vista on our test machine we had a lot driver issues.
Our test machine was pretty standard. Gigabyte motherboard with an nVidia chipset and an nVidia graphics card. Your basic build it your self machine and it took days to get it working.
Maybe Microsoft needs to put ISOs of Windows in the internet so you download the latest version and install it with your old product code?

Re:Article Summary

[Vancorps]

That's because people blasted them for doing that with Windows 9x. They generic drivers screwed up the computers causing BSODs. Now people are bitching because they only include certified drivers with the OS. Am I the only one that thinks this is insane? Is it really that hard to keep custom install CDs with all your in-house drivers on the same media? I use nLite with every new hardware purchase. That is when its a new model with different hardware. My install cd puts all the certified and more importantly latest drivers on the cd so when the install is finished there are no system instabilities from outdated drivers. SATA RAID controllers are the worst for this. I've had firmware upgraded on them and then old drivers don't work and if they work they really don't work well.

My SUSE installs really aren't all that different, I load up the install CD, since the installer has to be able to connect to the Internet to update itself they've included every network card driver they could find. The update then ensures that all the latest drivers and system packages are installed and the end experience is a stable and fast OS experience.

SP2 is not a new release of XP. It does contain a few new drivers but the base is still the same. That is the big difference between how Microsoft releases software and how most Linux distros do. Microsoft keeps it consistent only adding necessities like drive support beyond 160gigs. They have to for their business customers who really don't handle change very well.

So yes, XP was released 5 years ago, it has great hardware support. Dell seems to always put in strange network cards that require additional drivers but they give you a cd with them on it so no big deal. Most everytime I install it the NIC at least is least given a driver that will work. Nforce boards are an exception as they are completely new since the release of XP. Vista hardware support is interest since it appears that the drivers for XP check for XP as the version of the OS rather than specifying it as a minimum. XP drivers should work just fine. Older drivers will not as they need to be signed for the OS to let them in unless you open up the default hardware policy which is fairly easy to do if you know where to look for Windows policy settings.

I think I've said enough, there is a lot of crap floating around, last I checked XP even in safe mode had 256colors and 800x600 res with practically any video card. I'd call that some pretty amazing generic driver support. Now that people can see what they are doing they may shift their focus to making sure people can connect. I don't know but I do know if enough people complain to Microsoft about it then it will happen. That is exactly what happened with the group policy changes to Vista. A lot of changes to SMS and MOM are driven the same way.

Re:Article Summary

[ozric99]

'Course, that's pointless if the target machine didn't ship with a floppy drive. Err....

No problem. Simply map a network drive to the.....

Audio problems on thinkpad?

[Whiney Mac Fanboy]

Built-in audio and wireless didn't work on his Levono laptop.

That's because the audio is reserved for spying on the US military (and wireless to transmit the data back to China!)

Levono

[kevin_conaway]

Maybe if he had bought a Lenovo instead of a Levono from that guy on the street in the trenchcoat with shifty eyes, he wouldn't be having problems?

Re:Levono

[porkThreeWays]

Pfft. I know a genuine Panaphonics when I see it. And look, there's Magnetbox and Sorny.

Grr

[Anonymous Coward]

You know, if there's one thing I loathe more than intrusive

CONTINUED ON PAGE 2

OS X...?

[metaomni]

The article reminds me a lot of this video of OS X overlaid on a Gates presentation of Vista.

I'm no Apple fanboi, but it does seem like Vista isn't really innovating anything that OS X hasn't had since at least 10.4, if not earlier. Feel free to disagree.

Worst OS experience ever?

[The-Ixian]

Somehow I find that hard to believe. Windows 9x made for some pretty hellish experiences.

Beta was released yesterday...

[Utopia]

.. and the new Vista drivers went live on Windows Update yeterday.
I am not suprised it took him time until the drivers were available.

Beta != Beta

[Se7enLC]

So basically when Microsoft says "beta" they mean:

it sorta works. ok, there might be a few bugs. ok, so maybe it can't even install itself or use hardware.

When google says "beta" they mean:

it's more done than most web services that have been around since the early 90s will ever be, but the moniker "Beta" has a nice ring to it. Plus we like how elitist it is to have to be invited to a webmail service.

Hardware problems

[Taimat]

From reading TFA, it looks like he had the majority of problems because of his laptops. Hard drive dying, replace batt. Perhaps he should invest in new testing equipment. I thought the article was going to be about vista beta 2, not, why I couldn't get windows installed on my hardware. Yes, vista is supposed to support a ton of hardware, but I feel the article's title was misleading. Yes, I like linux and windows... No, I am not looking foward to Vista. 2000 and XP (and a wide range of linux) is fine for most workstations in the corp world.

Re:Maybe Not So Fair?

[Fhqwhgadss]

Not only is it beta, but by the time it ships, users won't have to look for drivers, Lenovo will have it preconfigured already. So his biggest gripe is a complete non-issue for the overwhelming majority of computer users. Sounds like a thumbs-up to me.

BTW, isn't the Slashdot mentality great? Poor driver support for Linux: "Broadcom/ATI/whoever Is The Devil." Poor driver support for Windows: "Vista Beta 2 has Major Problems." Go Figure.

Re:"But aside from that, Mrs. Lincoln..."

[i_should_be_working]

Not offtopic. After these phrases about the installation from TFA:

..one of the worst operating system experiences that I've ever encountered

It took me days to install a working version...

...after four hours of churning away the laptop shut down and wouldn't reboot

Asking how the rest went is like asking Mrs. Lincoln how she liked the play.

Beta version of software has problems...

[techstar25]

In other news, the sky is blue, and water is wet.

YAY!

[Spy der Mann]

"for me [it] was one of the worst operating system experiences that I've ever encountered."

Yay! For the first time Linux is more friendly than Windows! *ducks*

Re:Maybe Not So Fair?

[thebdj]

Ever installed Linux in a laptop? I think you'll find that the scavenger hunt for drivers is similar to what Gary experienced.

I have installed Linux on my Dell Latitude 8600 twice once with Mandriva '06 and the other time Fedora Core 3. I never had this mystical hunt for drivers you speak of. My laptop actually worked right out of the install. I had to do more drivers work on it the one time I installed Windows.

While I will admit, using a laptop for a test install of a beta is a bad idea it isn't the worst thing ever. Windows is notoriously bad for driver support and I have had to install drivers for an FA311 after installing Windows (I think it was 2k) and the FA311 by Netgear has to be one of the most common Network cards ever.

Of course, default video card drivers in Windows also suck. So even if there is a driver installed you still need to go get the "real" ones from ATI or nVidia. So, please do not attribute this problem to simply a beta install or a problem common with Linux and laptops.

He might be a bit biased, but the last article you link he does complain about the sound quality, so it is not like he is a mac fan boy who will sing their praises even when something is wrong. Also, he works for MSNBC...you do remember what the MS in that stands for right? I mean if he leaned anyway you'd think it would at least be to the M$ side. By god, can't someone just have opinions anymore without being f#cking biased one way or another?

You forgot ME

[fury88]

By far the WORST Window experience ever is Windows ME. What a waste of a release.

Knowing the meaning of "beta"

[Jugalator]

I think this article is spot on the issues coming from an as imprecise term as "beta". On Google services, Beta often doesn't end up meaning anything more than "new" to end users because they're usually very solid, and can also remain in beta for years without anything even happening to them. In computer software, the same can sometimes apply, but others use "beta" with the older definition at least when developing large applications, like Microsoft. A "beta" that means "don't run this in anything like production systems".

He has these things to say when excluding his whining:

- I was given a pre-beta 2 release but will call it "Beta 2" in this article.
- I can't install this "Beta 2" on my Lenovo ThinkPad X60 laptop.
- I know beta software can be quirky.
- I couldn't run an automated upgrade from XP.
- I could run a clean install, but not all drivers are available yet, like that to my wireless card.
- A clean install will not let you keep old drivers.
- Install on Computer #2 failed because my clock battery was too old.
- Install on Computer #3 failed because my hard drive crashed early on.
- With Microsoft support help, I now have Vista running to some extent on my laptop.

Now, is this in any possible way a surprising turn of events for beta software with about a half a year left for bug fixing, polish, and catch-ups from driver developers? I really have to defend MS a bit when clueless people like him are given enough attention to appear on Slashdot.

~Six Months until go time...

[duffolonious]

The clock is ticking.

Nonetheless, did anyone think the highlights weren't that high?

        * A streamlined Start menu.
        * Instant Search in every Explorer window.
        * Search Pane lets you organize information by author, date, or type of document.
        * Windows Sidebar puts frequently used information and tasks right on the desktop. This feature will remind OS X users of that system's Dashboard feature.
        * Network Explorer puts all network connections -- like printers, other computers, and devices - into one centralized location.
        * Sync Center helps users manage all their devices from one place.
        * Tablet PC functionality is integrated into most versions of Windows Vista.
        * Windows Media Center 11, also standard in Vista, includes live and recorded television, music, photos and videos.
        * Improved Windows Media Player.
        * New power management features for mobile computers to optimize battery performance.
        * Windows Defender regularly scans and removes spyware and other unwanted software.
        * Classic Windows games, as well as several new ones.

None of these are compelling reasons to upgrade from XP. I see minor features and re-organizations. Power management? Hmmmm... not enough. Windows Defender? Not doing it for me. I thought there were a lot of other more compelling reasons?

Awww, look at the youngster

[Spackler]

"for me [it] was one of the worst operating system experiences that I've ever encountered."

Which means you are a young pup. Coherrent on a 286? How about OS/2 on a Tandy 1000? DSM on an 11/44? Windows 1 (with the coolest font management that only took a week to get stuff working)? You do remember when the line printer would get stuck on the feeder and it would wear a line of text right through the paper, don't you?

Man, back in my day

Microsoft Lingo

[Hootenanny]

"Alpha" - we made changes to XP codebase, now doggone Vista won't compile "Beta" - we finally got it to compile, let's ship 'er out and test the waters "Final" - it's mostly feature-complete, ready for quality testing by paying customers "Service Pack 1" - final release candidate (boy did we fool them!), now let's think about security "Service Pack 2" - done thinking, done testing, the final project woohoo! (Ballmer pats chair on back)

Re:Maybe he should insatall Linux

[daytrip00]

Maybe he should install Linux instead. I'm sure the Audio drivers and WiFi drivers will work perfectly out of the box. So because they don't, Linux blows! That's some faulty logic if I ever heard it.

Nothing to see here, move along.

Re:Security To Sector 7G!

[zrk]

Actually, I believe it's the other way around. Vista will force people to buy only hardware that's certified to run with Vista and reject everything else, thus forcing all non-certified hardware to become unsupportable and therefore obsolete. MS wants to shed all the "crap" they've supported in previous releases, and model their future OSs and supported hardware like Apple does.

Naturally, hardware certification will be available, but at a hefty price.

Windows just not "there" yet

[HangingChad]

I need an operating system that just works out of the box, so until Windows is more reliable I'm stuck with Linux.

BWAHAHAHAHA! I've been waiting for a chance to use that line for years. ;)

Yes, you ARE insane!

[mangu]

That's because people blasted them for doing that with Windows 9x. They generic drivers screwed up the computers causing BSODs. Now people are bitching because they only include certified drivers with the OS. Am I the only one that thinks this is insane?

Keep one thing always in mind: Linux ships with all device drivers. And with no BSODs. People blasted 9x because it was so much more unstable than Linux. Now people blast XP because, if we consider only the "certified" drivers, it has worse support for hardware than Linux. How difficult would it be for Microsoft to have a decent set of updated hardware drivers?

We hear all the time from the Microsoft astroturfers that Linux has poor hardware support. XP is much worse. I once mentioned a particular problem I had, with XP bluescreening when a JVC camcorder was plugged into the USB port. They told me "but that model has no certified driver!". Well, then that model of camcorder is *not* supported by XP. And if the hardware is too old, XP has no drivers for it. I know because I have an old Adaptec PCMCIA SCSI card and a Genius scanner for which I could never find XP drivers.

Now you are saying that if the hardware is very new then XP doesn't have the drivers either. I know that too, because I have a Philips wide screen LCD monitor that I could never get working perfectly in XP, the drivers supplied in the CD aren't recognized by XP. The best I could get was a squashed 1600x1024 resolution, instead of 1680x1050. Should I blame Philips for that? In Linux it took me thirty seconds to get that monitor working perfectly, why is it so hard to get it working in XP?

If it's too old it doesn't work, if it's too new it doesn't work, if it isn't certified it doesn't work... I have a Dell desktop at work, a white box desktop at home, a HP laptop. All of them are dual-boot, XP+Ubuntu. In Ubuntu all the hardware I have works perfectly, with only one exception, an HP 3570c scanner which only works in some modes. Everything else, including the Adaptec SCSI card, the Genius scanner, the Philips monitor, and the JVC camcorder work perfectly in Linux, but not at all or with BSODs in XP.