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Symantec AntiVirus Hole Found

Hotwater Mountain writes "eWeek has a story about a gaping security flaw in the latest versions of Symantec's anti-virus software suite that could put millions of users at risk of a debilitating worm attack. According to eEye Digital Security, the company that discovered the flaw, the vulnerability could be exploited by remote hackers to take complete control of the target machine 'without any user action.'"

66 of 241 comments (clear)

  1. That saves time! by bunbuntheminilop · · Score: 5, Funny
    Symantic will only have to make viruses for its own programs!

    (ouch, that was a little harsh)

    1. Re:That saves time! by thc69 · · Score: 4, Funny
      Pardon my grammar naziesque intrusion, but...sometimes funky grammar is merely a minor annoyance, and other times, it has quite an effect on readability.

      For example, when I read "could suck money out of an Enron Execs. hand!", I thought you meant that they could suck money out of Enron executives, and just had a gratuitous "an" shoved in there (or accidentally pluralized "Exec"); and I couldn't understand the seemingly misplaced exclamation "hand!" So, I read it as follows:
      "...could suck money out of an Enron executive.

      Hand!"

      This thoroughly confused me. It took me way too long to determine that you were attempting to properly abbreviate the word "executive" while also making it posessive. While probably not more gramatically correct, a clearer way to write it would be:
      "...could suck money out of an Enron exec's hand!"

      Now, if I thought it took a long time to figure out what you meant, imagine how much time I've wasted writing this!

      ObSymantec: I try to discourage people from using Symantec products. In my ~14 years experience with their stuff, I've found that their antivirus is expensive, slows the computer down way too much, and is no more effective than any other; and I've also found that their other utilities tend to be mostly snake oil. It wasn't always that way -- DOS and even Windows 3.1 versions of Norton Utilities were actually useful _and_ unique. Since the program that gazillions of folks use to secure their machine is opening holes, maybe it's time for everybody to move on.

      Oh yeah, and...

      Hand!
      --
      Procrastination -- because good things come to those who wait.
    2. Re:That saves time! by Jerf · · Score: 2, Informative

      Adding to your confusion, "HAND" is an ancient Usenet acronym for "Have A Nice Day!", which usually shows up in the full acronym phrase "YHBT. YHL. HAND!", which is of course "You Have Been Trolled. You Have Lost. Have A Nice Day!"

      "hand!" really looks like someone just lowercased the acronym.

  2. Details? by SomeGuyFromCA · · Score: 5, Insightful

    Is it server-side or client-side? Is it push or pull?

    If it affects the install on the clients, but needs to get access to them, I wave my paw and say "bah."

    If, on the other hand, it can attack the server...

    Well, then again, everything should be behind a firewall anyway, with only needed ports forwarded.

    I mean that's just common sense...

    --
    if the answer isn't violence, neither is your silence / freedom of expression doesn't make it alright
    1. Re:Details? by neil.orourke · · Score: 5, Informative

      http://www.smh.com.au/ had a writeup about this which said that Norton Internet Security guarded against this flaw in Norton AntiVirus. Go figure on the implications of that.

    2. Re:Details? by cp.tar · · Score: 4, Funny

      OK, let me try:

      • First they sell you an antivirus to protect you against viruses and other malicious code.
      • Then they sell you a security package which will protect you against malicious code which the antivirus cannot detect. Or which attacks the antivirus itself.
      • Soon they'll sell you an additional package which will make sure nothing gets past the security package.
      • And another one to keep all those in check.
      • Therefore, soon enough no code will be able to execute because all the CPU cycles will be reserved for Symantec security.

      Perfect security - and the Quis custodet ipsos custodes? problem solved. Rather neat...

      --
      Ignore this signature. By order.
    3. Re:Details? by Jesus_666 · · Score: 5, Funny

      Norton Antivirus offers perfect security. Just leave it installed on a home user PC for long enough. Sooner or later the system will shut down in an unclean fashion, which NAV will take as a reason to hang at startup, taking the NIC with it.

      Bang - no NIC, no malicious traffic from the internet.

      --
      USE HOT GRITS WITH STATUE OF NATALIE PORTMAN (NAKED AND PETRIFIED)
    4. Re:Details? by sumdumass · · Score: 2, Interesting

      Firewall?

      Just wait until some PHB or road warior brings thier laptop in and it is infected. Or my favorite, Someone (law clerk) was bringing in Files that her computer at home wouldn't open corectly to see if the work computers could open them because they seem to do more. I guess the idea was to make sure they weren't needed before they got deleted.

      And what of the firewall is a nortan product? or spread VIA email too. Ohh well

    5. Re:Details? by Fred_A · · Score: 4, Funny
      Therefore, soon enough no code will be able to execute because all the CPU cycles will be reserved for Symantec security.

      I thought everybody agreed that this was the purpose of dual core CPUs for Windows machines. One to run the bundled Norton crud, one to run the apps.

      Of course some people follow the advice of their more enlightened friends/neighbours/family and switch to other products or other systems.

      (note: this does not apply to corporate networks unless they are handled by idiots. Um. Doesn't apply to *all* corporate networks.)
      --

      May contain traces of nut.
      Made from the freshest electrons.
    6. Re:Details? by Anonymous Coward · · Score: 5, Funny

      From all the installations I've had to fix, I believe that by "Norton Internet Security" what they really mean is that "it protects the internet from YOU".

    7. Re:Details? by BiggyP · · Score: 2, Informative
      "I thought everybody agreed that this was the purpose of dual core CPUs for Windows machines. One to run the bundled Norton crud, one to run the apps."

      That hadn't occured to me, it could certainly make a big difference cutting down the effect of the overhead from norton antivirus and firewall software, not to mention the worms it feels like letting in to join the party.
      "Of course some people follow the advice of their more enlightened friends/neighbours/family and switch to other products or other systems."

      most can't manage it without help though, norton/symantec AV and the various internet security packages, and mcafee to a lesser extent, are pretty insidious and can sometimes be a real pain to remove, most likely a deliberate attempt by the software publishers to stop users from switching to a free version when their demo expirese a few months after purchasing the new PC it came with. At this point an average user will invariably glance at their windows security center with a look of fear and simply pay to extend the subscription.
    8. Re:Details? by iminplaya · · Score: 2, Interesting

      They should call it "Norton Network Security", since it seems to block most local traffic also. My big question is whether I should wait until the subscription expires before unistalling it, or rip it out now to save on future headaches.

      --
      What?
  3. It's hard to imagine.... by HotNeedleOfInquiry · · Score: 2

    How a company could fsk itself more or harder. First the totally bogas licensing restriction of Ghost, the last good product they made, and now this. Sad.

    --
    "Eve of Destruction", it's not just for old hippies anymore...
    1. Re:It's hard to imagine.... by Anonymous Coward · · Score: 5, Insightful

      Symantec hasn't actually ever made a good product. They BUY good products and then drive them into the ground. Ghost was just the last of the Norton suite of products that they got arround to breaking.

      Actually as far as I can tell Symantec hasn't actually ever made a product at all. I'm sure they must have once, how else did they ever get the money to buy Norton in the first place (venture capital I guess), but every Symantec product I can think of was originally aquired from someone else.

      I'd find it very hard to imagine a company that has done nothing but destroy every piece of intelectual property it aquires and continues to make money. Unfortunately I've seen it...

    2. Re:It's hard to imagine.... by Simon+Garlick · · Score: 2, Informative

      That was the old "classic" Ghost. The new one is just a rebadged Powerquest DriveImage.

    3. Re:It's hard to imagine.... by bm5k · · Score: 4, Insightful

      I'd find it very hard to imagine a company that has done nothing but destroy every piece of intelectual property it aquires and continues to make money.

      Why? AOL's been doing it for YEARS. Remember ICQ? Winamp? Need I say more?

    4. Re:It's hard to imagine.... by b0wl0fud0n · · Score: 2, Informative

      They also bought out Sygate Personal Firewall. Fortunately you can still get the old version here.

  4. No wai- by RenHoek · · Score: 2, Funny

    Protect your computer! Remove your virus scanner! .. hang on.. :) Very sloppy.. It's like the firebrigade trying to save your house with flamethrowers.

    1. Re:No wai- by B3ryllium · · Score: 4, Funny

      Well, they do say that you should fight fire with fire ...

    2. Re:No wai- by Nefarious+Wheel · · Score: 3, Funny
      Dunno, I find that the cold proc of Blade of Walnan works better for fire elementals in Nadox than Fist of Ixiblat, which is a fire proc.

      Oh, wait...

      --
      Do not mock my vision of impractical footwear
    3. Re:No wai- by Jesus_666 · · Score: 2, Insightful

      Fighting fire with fire. Phh. Did that work in Kuwait? No, sir. Real firefighters use explosives to extinguish the fire, which is why our local fire department has completely switched over to C4. It saves a lot of water, too.

      As for NAV... Maybe you could use a special NIC that detects malicious traffic and self-destructs rather than passing the packet to the rest of the system.

      --
      USE HOT GRITS WITH STATUE OF NATALIE PORTMAN (NAKED AND PETRIFIED)
    4. Re:No wai- by Alef · · Score: 2, Insightful

      Actually, I have never (unintentionally) gotten any of my PCs infected with a computer virus, but thrice I have had the system severely broken by the virus scanner (each time a different brand). I have started to think it is a greater risk to have a virus scanner installed than not to have one, at least for me...

  5. Good news, everyone! by christopherfinke · · Score: 5, Funny
    "This is definitely wormable. Once exploited, you get a command shell that gives you complete access to the machine."
    Well that's a relief. Who would ever want to use the Windows shell? I'd call that security through, uh, suckurity.
    1. Re:Good news, everyone! by gbobeck · · Score: 5, Funny
      I'd call that security through, uh, suckurity.


      Toss in the complete inability to hack that most script kiddies have... and now you also have security through stupidity.

      I always loved watching my snort logs when some kiddie attempted to 0wn my FreeBSD server running Zope/Plone + Apache by tossing every IIS 5 attack they have a script for.
      --
      Navicula hydraulica plena anguilarum est. Omnes castelli tuus nostri sunt. Ed elli avea del cul fatto trombetta.
  6. So people have discovered Nortons DRM Rootkit? by oztiks · · Score: 5, Funny

    They are just calling it an exploit just so they dont get into trouble ;)

  7. Who has heard that conspiracy theory by Sentri · · Score: 5, Funny

    That the Antivirus people are the ones putting the virus's out there to keep their businesses running

    *grabs tinfoil hat*

    --
    Can't we all just get along
    1. Re:Who has heard that conspiracy theory by Half+a+dent · · Score: 2, Insightful

      Who HASN'T heard that conspiracy theory? No really I'm interested, I might even get a grant for a study.

  8. Throw me a friggin bone! by BarryLoper · · Score: 5, Insightful

    OK that leaves about every question unanswered.

    At least give us a little bit on how this vulnerability could be exploited other than: This flaw does not require any end user interaction
    • Do I have to browse to a malicious website?
    • Do I have to download an infected file for it to scan?
    • Does it somehow come in on Live Update?
    • What if I have a firewall?

    Throw me a friggin bone here! I'm the user... Need the info...

    I suppose the important part is they got the scoop!

    1. Re:Throw me a friggin bone! by skiflyer · · Score: 4, Informative

      I didn't read this link, but I read it on CNN, and to answer your first two questions no... they very specifically said the real concern here is that a user can be attacked without doing anything.

      As far as #3, the hows were unaddressed.

      #4, it seems that at least several firewall packages block it just fine... but there was no discussion as to whether or not it was something special about the packages mentioned, or if it's just blocking some specific port that makes you safe.

    2. Re:Throw me a friggin bone! by LordFolken · · Score: 3, Interesting

      The advisory is rather bleak at the moment, so following is pure speculation:

      Past exploits in software firewalls where issues in the packet inspection engine. The engine packs itself infront of the tcpip stack of windows and inspects _every_ packet that goes in or out, regardless of wheter it connects to some port or not. This is done in order to log the packet and to reassure the user with annoying popups that his investment was worth his money.

      Back to antivirus: This thing also scans email. It does this by scanning the traffic on pop3 and imap ports. My suspicion is that it does this regardless of the connection state. E.g. if you send packets from port 110 to the target machine it probably inspects them, even if the target machine isn't currently downloading any email. Again: this is speculation on my part.

      To answer the parent's questions:

      If the above is the case:

      - Do I have to browse to a malicious website?
      Probably not.

      - Do I have to download an infected file for it to scan?
      It's possible that the worm also works when an email is scanned. So if you recieve an email that has such a virus attached your machine would be also infected even if you'd use a hardware firewall.

      - Does it somehow come in on Live Update?
      Unlikley. You'd have to do a man in the middle attack for that. E.g. capture the users dns traffic or route his traffic through the mitm. Both rather unlikley in an Internet scenario unless you have a _really_ lousy provider.

      - What if I have a firewall?
      In a connection-state tracking software firewall it would matter in what comes first: the antivirus or the firewall. A hardware firewall would protect you better as it comes first in any case, but it wouldn't protect you from an exploit that travels from your e-mail account to your machine.

      IMO symantec products all suffer from bloat:
        - Way too many features, no average user can comprehend. (and i have a suspicion that the devlopers don't either.)
        - The install base from the complete package is probably above 100MB. I think a firewall and
      antivirus should be doable in a fraction of that. (excluding signature files)
        - They slow the systems they are installed to to a crawl.
        - I get 5+ support calls a day that deal with broken symantec products. (e-mail and internet related.)

      Please use FreeAVG, AntiVir or learn how to use ClamAV!

      Better yet: install FOSS software like i have done years ago, and get rid of _all_ these problems in an instant.

  9. It depends by smvp6459 · · Score: 2, Insightful

    I'm not a Symantec fanboy but Symantec Antivirus (SAV) - the enterprise version - is pretty lean. As for Norton Antivirus or whatever they call it now...I couldn't agree more with your estimation of its bloatedness.

    1. Re:It depends by MillionthMonkey · · Score: 4, Interesting

      I work at a big stupid company that has a site license for Rational Clearcase, a totally retarded product we are forced to use by upper management. Fortunately, SAV 10 is incompatible with the Clearcase Windows client- it diagnoses it as malware and attempts to remove the "infection". So we cannot upgrade from SAV 9. When they were doing the automated rollouts a few days ago, we had to send our machine names to the CC administrator to prevent the upgrade process from installing SAV 10 on our machines.

      So now we don't have to worry about this security hole, which means we can finally say that something good came out of using Rational Clearcase.

    2. Re:It depends by kwalker · · Score: 2, Insightful

      Except that SAV 9 is vulnerable to a buffer overflow attack that forced my company to upgrade to SAV 10.

      --
      ... And so it comes to this.
  10. Older Versions? by tecker · · Score: 3, Insightful
    I noted that the eEye details point out this:
    Symantec Antivirus 10.x
    Symantec Client Security 3.x
    (Other Symantec Antivirus products are also potentially affected, waiting for vendor list)


    Question 1: Are norton Consumer level products (Norton/symantec Antivirus 2006 for example) in this list.

    Question 2: Where does this security vulnerability lie? In the scanning engine or in the GUI appliation wrapper or helper dll. This could let us know if the Symantec Antivirus 9 -> 1 are bad.

    Im holding Slashdot to a Slashback on this as this unfolds.

    BTW, any takers on the ammount of time till patch. Clock starts now.
    --
    Procrastinating life a way at a rapid rate of speed.
    1. Re:Older Versions? by Amouth · · Score: 2, Interesting

      i bet June 7th 2006

      jsut because they release updates on wensdays and i don't thing they will have a cert'ed patch ready by wensday as this is a holiday weekend and their customers don't matter to them (at least the ones that could be infected)

      --
      '...if only "Jumping to a Conclusion" was an event in the Olympics.'
  11. Consumer versions not affected by Anonymous Coward · · Score: 5, Informative

    Coverage on http://www.cnn.com/2006/TECH/internet/05/25/antivi rus.flaw.ap/index.html CNN notes that it appears only the corporate version is affected.

    "eEye said it appeared consumer versions of Symantec's Norton Antivirus software -- sold at retail outlets around the country -- were not vulnerable to the flaw, though consumers who are provided Symantec's corporate edition antivirus software by their employers for use at home may be affected."

  12. startkeylogger by DrunkenTerror · · Score: 4, Funny

    startkeylogger

  13. DUH! we've been calling it Norton Virus for years! by aaron_pet · · Score: 5, Insightful

    I've never seen a program cause as many problems as some of these name brand anti-virus programs.. they're worse than having the viruses!!! and they add extra complexity that gives attackers more possibilities for exploitation.

    Keep your patches up to date, or don't connect to the internet...
    Don't open ANY freaking attachments, unless you expect it, and you know where it came from... or don't connect to the network.

    My mom's computer has their security suite? set up on it... it basically just nags her when programs try to do anything... it's nice that it warns about Real Player's nasties... but we all know to unistall that basterd and just use the codec... ... I'm saying stuff that everybody already knew... but nobody cared enough to nuke that company for the good of the world.

    --
    Please use [ informative / summarizing ] SUBJECT LINES
    Flame me here
  14. no proof of concept yet? by themysteryman73 · · Score: 3, Insightful
    "there are no publicly shared proof-of-concept exploits or other information to suggest an attack is imminent"

    Great, so lets just advertise that it's vulnerable instead of fixing it! How many h4x0rz are going to try to 'sploit this now as opposed to before for a quick ego trip?

  15. AntiVirus is for Newbs by Anonymous Coward · · Score: 2, Interesting
    I got the 'Stoned Virus' in 1989. Had another one that I can't remember about 4-5 years ago. Those are the only two virii I have ever gotten.

    I had a bit of a problem a few years ago with SpyWare, first I Installed a IE plugin and then moved to FireFox.

    These 'Security' behemoths are insane. They hog 20%+ of computer resources with their 'real time scanning'. The only time anything needs to be scanned is when it's first comming to your computer. Downloads need to be scanned, that's it! If I download something questionable, I'll run it through Trend Micro online scan before running.

    Daily backups are the key. And not Whole Fucking Hard Drive Backups like most insane backup programs want to do. Backup your damn documents and data.

    Firefox and a little common sense and this whole virus/spyware thing is just not an issue for me. I haven't run SpyBot/AdAware since last year. I occasionally scan my download folder with TM Online.

    1. Re:AntiVirus is for Newbs by Parham · · Score: 2, Informative

      Everything you said is absolutely right... except that only someone with a firm understanding of computers and software would be able to accomplish them. I don't know of many normal people that virus scan every file that first comes into their computer, backs up their MOST important documents, and uses Firefox.

      The fact is that, even as a computer science student, I don't use Firefox always (because I'm currently using Windows), I don't make daily backups because they can sometimes waste a lot of time, and I let my virus scanner scan regularly even after I know my computer has no viruses (luckily I use AVG which doesn't hog resources).

    2. Re:AntiVirus is for Newbs by IHateChoosingAName · · Score: 2, Insightful
      Daily backups are the key. And not Whole Fucking Hard Drive Backups like most insane backup programs want to do. Backup your damn documents and data.

      The problem in Windows is even knowing where your documents and data are stored. Some programs still store settings and documents created under them in their program folder. Without a whole hard drive backup, most non-expert computer users would probably miss some of their important documents and data in their backup.

    3. Re:AntiVirus is for Newbs by v1 · · Score: 2, Insightful

      Daily backups are the key. And not Whole Fucking Hard Drive Backups like most insane backup programs want to do. Backup your damn documents and data.

      It's possible to have the best of both worlds. Use a free app like Rsync and the first run, yes it will be a full backup. Once it has completed that, the next time you run it, it only updates the backup to match the changes you've made to your hard drive recently. In most cases it only needs to move a few megabytes. The compare process takes about 5 minutes for a 160gb HD, and in most cases the sync that occurs afterward takes about 2 minutes. No catalog sets, no databases to get corrupt or need reindexing. (retrospect comes to mind immediately...) Fast, effortlessly networked, and yet works as a full backup for very easy restores.

      I rsync my flash drive (4gb) to my laptop (160gb), and my laptop to my server. It's very comforting knowing my laptop's HD is fully backed up at least weekly, as my life is on there. ;)

      --
      I work for the Department of Redundancy Department.
  16. tit for tat? by mysticgoat · · Score: 3, Interesting

    Recent history:

    1. Symantic files suit against Microsoft with some kind of anticompetitive or abuse of license beef involving Vista.
    2. A day or so later, Symantic announces a zero-day exploit of Word. The malware in the Word document drops the ginwui worm that opens a backdoor and uses rootkit technology to hide itself and its activities. Symantic says that some companies have been victimized by this perhaps for months.
    3. And now a day or so later, a company with close ties to Microsoft announces that a major Symantic product contains a massive security flaw.

    Does anyone else feel that this time line suggests that the last item or two might be part of a hidden agenda? Are we witnessing the start of a FUD throwing contest between two of the industry's major players?

    I am so confused. What web news publishers should I now put my faith in?

  17. Alternatives to Symantec Antivirus? by Anonymous Coward · · Score: 5, Interesting

    My company has invested in Symantec Antivirus Corporate Edition, and while I do like the centralized management features and the Symantec Antivirus Client's unobtrusive nature, these exploits (and there have been several for version 10 alone) are getting ridiculous. With antivirus on the gateway catching 99.9% of the incoming viruses, and account restrictions for users preventing them from doing any real damage if they do get infected, it seems like Symantec Antivirus serves more as a vector of virus and worm attacks than a layer of protection against them. The fact that we pay thousands of dollars a year for the privilege makes it that much worse.

    Has anyone deployed something other than Symantec Antivirus in a 250 PC company? If so, I'd like to hear your experiences.

    1. Re:Alternatives to Symantec Antivirus? by smash · · Score: 2, Interesting
      We run trend officescan in a ~1000 PC corporate network and have only ever had one problem, with a bung pattern file that chewed up 100% cpu - which was fixed within a day or so (affected people world-wide).

      Fairly happy with it.

      smash.

      --
      I run: Windows, OS X, Linux, FreeBSD. Just because you have a hammer, doesn't mean everything is a nail.
    2. Re:Alternatives to Symantec Antivirus? by myxiplx · · Score: 2, Interesting

      Been running Sophos Anti-Virus in the last two companies I worked for. It's always been far faster and more stable than either McAffee or Symantec's offerings. It's more CPU and memory intensive these days, but that's an unavoidable side-effect of signature scanners and 35MB of RAM isn't excessive on a modern machine.

      The downside is that it's not as user friendly as the others. Sophos only sell to business customers and hence expect it to be installed by a competant sysadmin. Once you've learnt how to manage it though it's beautiful. One of the products I can install on a network and then ignore for the next 18 months with 100% confidence that it'll sit there and do its job, and will warn me if it can't.

      In 4 years I can remember only one bad update, they had a workaround within hours and a fix within a day or two.

      Sophos technical support is another good reason for dealing with them. You get straight through to a native english speaking team and even their first line staff have a depth of experience with the product that makes a welcome change from the usual idiots.

    3. Re:Alternatives to Symantec Antivirus? by Splab · · Score: 3, Insightful

      Sophos is probably one of the most annoying AV programs I've tried. For some insane reason it has to do it's virus scans each day - and during work hours. You cant dismiss it and it keeps getting focus from windows, that means during the 3-5 minuttes it's scanning I can't do anything.

      (This is on a corporate network, I haven't got anything to do with how/why it's running )

  18. I'm getting tired trying to keep up. by Anonymous Coward · · Score: 2, Interesting

    I'm getting tired, keep up with all these holes that need to get fixed to save my employment of a basic pay cheque.

    We need to fix root cause of the problem. Not restore service, but fix it.

    It's time to tackle this problem at the compiler level. Get rid of the various IDE wizards, where the latest summer student can spend 5 minutes building a so called enterprise class application.

    Instead of the next dual core processor, maybe the industry could spend some time on software and get it right.

  19. idiots by chiseen · · Score: 3, Funny

    probably found their own exploit. :P

  20. oh piffle by OctaviusIII · · Score: 2, Interesting

    My NAV is using a total of 9Mb RAM on my system as I type. It's always been more reliable in catching viruses than AVG, too.

    --
    What's this? Another weblog? On transit?
  21. Re:what a joke they are by Mistshadow2k4 · · Score: 3, Insightful

    Pure, unadulterated BS. I've used both and Nortons absolutely sucks compared to AVG. With Norton's my computer got so badly infected that I had to reinstall the OS two different times. Installed AVG and never had that problem again. Did I download anything that had the virus in it? No! Both times the viruses downlaoded themselves straight into my computer from the internet -- which means Norton's firewall didn't do anything to stop them. On top of this, one time I uninstalled it in order to reinstall it and I couldn't boot Windows afterward.

    Nevertheless, I think Avast! is the best antivirus, but I've heard a great deal of good aobut NOD32 and Kaspersky's. Any of them beat Norton's. Hell, as bad as Norton's can screw up your computer no antivirus is sometimes better. I don't know how many times I had to reinstall it because it started screwing up or just didn't install right in the first place. All of that applies equally to McAffee too.

    I don't know what the deal is here with you and whoever is modding anything critical of Symantec as "flamebait" and your BS as insightful, but you can't quit with the outright lying. You've both made yourselves as transparent as freshly-cleaned glass. Normally, I'd think someone who made such an accusation was paranoid, but that's how blindlingly obvious you guys have been. And the thread is still young. Too bad the people running this site aren't involved enough to care anymore.

    --
    I dream of a better world... one in which chickens can cross roads without their motives being questioned.
  22. eEye close to MS? by fv · · Score: 4, Informative

    I don't know why you think eEye has such close ties to MS. They have been embarrassing and exploiting the hell out of MS for years. They drive MS crazy by releasing powerful exploit code and giving conference presentations such as "Remote Windows Kernel Exploitation" (BlackHat 2005). I like these guys a lot :).

    -Fyodor (Insecure.Org)

  23. Free alternatives to Symantec Antivirus by mlow82 · · Score: 3, Interesting
  24. The Hows: A well reasoned theory and some impacts by allroy63 · · Score: 4, Interesting

    How the exploit functions (a loose theory) 1. It is widely accepted that the Corporate versions of the software are those that are affected. The major difference between the Symantec corporate and home use anti-virus clients is their ability to be managed by a centralized server. From the server environment one can initiate any number of tasks - including a remote installation of the client, remote scans, etc. IIRC this functionality is accomplished through connection to a listening port on the client machine. This would fit the theory of what it is that is so different and that a user needs to do absolutely nothing but have the machine on a network with the Symantec service running. 2. The current CNN coverage located here (http://www.cnn.com/2006/TECH/internet/05/25/antiv irus.flaw.ap/index.html) indicates that home use editions of the software are not affected, "though consumers who are provided Symantec's corporate edition antivirus software by their employers for use at home may be affected." Many of these same users are also granted secure access to remote servers behind their companies' firewalls... 3. This is a major concern because it means that we're not looking at a situation of massive numbers of zombie bots that are all deployed to do some low level inane task like e-mailing tons of spam to people. It means that the firewalls of the various institutions of power, privilege and profit around the globe who have purchased Symantec's products become functionally useless as employees head home to plug into their non-firewalled-my-cousin-set-it-up-for-me cable or DSL connection at home. It also means that any confidential data stored on those remote machines is more likely to theft. Consider the recent stories in the U.S. media of the theft of a laptop containing thousands of citizens social security numbers. Now magnify that situation by imagining that everyone with access to confidential data on a laptop running Symantec place the laptop on the front porch of their home each night. It will be interesting to see how Symantec handles this. I am hopeful that a LiveUpdate can correct the situation and will be looking into turning off the remote management features on the client machines I manage as a precaution. I don't know that there's a link, but it seems like a fairly plausible source of exploit that is clearly delineated from the home version... 2.

  25. Yet another... by RM6f9 · · Score: 2, Insightful

    reason not to do business with them: When I found out that the consumer versions couldn't even uninstall *themselves* cleanly, I reasoned there was no way they'd be able to remove anything else...

    So, how *do* they manage to stay in business with such a large share of the security market?

    (bustling off to buy put options...)

    --
    Take the 90-Day Challenge! http://rwmurker.bodybyvi.com/
  26. AS A SYMANTEC EMPLOYEE, I AGREE by Anonymous Coward · · Score: 2, Interesting

    If you're a Symantec employee (and you agree) post anonymously under this thread. Just so you know I really am a Symantec employee, let me ask you this: how many "strongly disgrees" did YOU put on the SymPulse survey? Wouldn't it be great if our company actually payed any attention at all to that survey and decided to put the technology first? Guess we'd have to change our name to Sun then.

  27. Thank you by kanzels · · Score: 2, Funny

    Now I'm happy that my Windows is safe inside vmware and running only twice a month using Linux as host and firewall :)

    --
    Pixel image editor - http://www.kanzelsberger.com
  28. Re:Was it a buffer overflow? or a bad pointer? by Anonymous Coward · · Score: 2, Insightful

    Until people like you learn how to code.

    Sadly, morons who can't figure out how to check buffer length and pointer cromulence is what the industry really has to 'put up with'.

  29. Re:what a joke they are by Himring · · Score: 4, Insightful

    Well, in our case we tried hard to replace symantec's enterprise av, but nothing could fit our network as well. The main selling point is that the SAV console works for us. We have 100s of sites across the country on every imaginable type of connection, and each and every other AV "enterprise" suite fell on its face -- except Symantec's. We really, REALLY, wanted trendmicro's officescan product to work. It is, by far (IMO), one of the best admin-centric AV tools out there, but it, too, could not handle our disparate network.

    There's more to AV than your home computer. Managing 1000s of machines across the country takes more than the tinyest AV program you can stick on one computer. Our needs are first and foremost having an AV install on each system, with good virus defs, and that we can actually manage remotely. SAV is still the best for that in our opinion....

    --
    "All great things are simple & expressed in a single word: freedom, justice, honor, duty, mercy, hope." --Churchill
  30. But if they want to save development cycles... by Dystopian+Rebel · · Score: 5, Funny

    All they have to do is rebrand their anti-virus product "PC Anywhere SE".

    --
    Rich And Stupid is not so bad as Working For Rich And Stupid.
  31. Unitentional release of new feature by sjonke · · Score: 3, Funny

    This gaping hole is intentional, but it wasn't suppose to be released yet. That was a mistake. It's a new Symantec Anti-Virus feature called "Wide Open Front Door". WOFD opens up many large security holes in your system, with the intention of confusing attackers - when a potential attacker finds a system with so many massive, gaping security flaws, they figure their must not be anything interesting inside because if there were the system would certainly be locked down tight. The potential attacker will figure it's not worth the trouble and attack some other system instead.

    --
    --- What?
  32. Nothing suprising about this "development" by hausmaus · · Score: 4, Interesting

    Symantec has putting out terrible products for years now. In addition to totally devastating the products it buys, it also makes them nearly impossible to remove. I have had to forcefully remove Norton products from many of my clients' systems by using the "forced removal" tools that Symantec provides. Now, I don't know if it's just me, but isn't that a bad sign when a company provides tools (even though the tools are buried in their corporate site) to remove their own products because the product's own uninstall routines fail miserably so often?

    I normally recommend something along the lines of AVG or Avast! to customers after that little experience. People normally learn after their wallet gets hit a few good times for computer repair.

    --
    Your email has been returned due to insufficent voltage.
  33. surreal irony by stinky+wizzleteats · · Score: 2, Funny

    That is so ironic it's almost surreal.

    That's like making an operating system that causes a computer not to operate.

    Oh, wait...

  34. Re:DUH! we've been calling it Norton Virus for yea by dballanc · · Score: 2, Informative

    The difference between the home and enterprise version of Norton are absolutely huge. One sucks, one seems to work fairly well. The home version is awful. I mean really, I don't think I could possibly design a worse product. What genius decided that massive dependencies on Internet Explorer is a good idea for an antivirus program. Internet Explorer and related components are usually the ones raped in virus and malware attacks. IE breaks, and the interface to NIS breaks. Brilliant!

    Can't uninstall in safe mode. Uninstall works so poorly they even release a standalone uninstaller, which in my experience is necessary almost 50% of the time for broken Norton installs.

    The silent breakage. NIS is absolutely famous for this. I get clients call with the broken net access, sluggish response, programs not running correctly, scripting engines not working under IE despite being enabled, etc. Malware, virus, spyware? Nope. It's NIS. I can't count the number of quirky problems fixed simply by uninstalling NIS. It's generally a first step for me anymore.

    Learning firewalls are totally pointless for home users. The typical home user can barely check email, and clicks OK to every web-popup. Do you really think they are up to allowing/denying outoing port traffic? Even in the corporate environment, you should never trust a user to make decisions like that. It's not their job. If you're an admin, they pay YOU to do that.

    And no NAV, I don't give rats ass unless you actually find an infection. Take your little balloon popups and shove them. If you don't have anything valid to say, leave me the hell alone. All of the major AV programs these days are pretty much adware. "hey look at us, we're working. You paid for us and we're doing something, yeah!". Damn attention whores.