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Simple Fix To iPod Madness?

doce writes "After chunking my seemingly dead iPod off my balcony while reviewing a rubberized case, the darned thing started working again, though not quite perfectly. After taking it apart, I managed to fix it properly just by reseating the hard drive cable. Could this be the cause of all the click-of-death "sad iPod" failures users are seeing?"

29 of 120 comments (clear)

  1. Maybe by wan-fu · · Score: 5, Funny

    Maybe.

    1. Re:Maybe by Omega+Xi · · Score: 2, Insightful

      It's possible, but wouldn't it be better to do a little more research before suggesting that this is the case?

      --
      Simplicity lies within chaos
    2. Re:Maybe by Mr_Tulip · · Score: 5, Insightful

      Or maybe not.

    3. Re:Maybe by idonthack · · Score: 4, Funny

      Is it free karma day?

      --
      Why is it that when you believe something it's an opinion, but when I believe something it's a manifesto?
    4. Re:Maybe by splodger75 · · Score: 5, Funny

      Maybe

    5. Re:Maybe by Pep+Strebek · · Score: 2, Insightful

      Apparently not.

  2. Ummmm... by Solra+Bizna · · Score: 5, Funny

    Hey, you've got something here! Maybe ALL broken Macintoshes can be fixed this way too!!

    -:sigma.SB

    --
    WARN
    THERE IS ANOTHER SYSTEM
    1. Re:Ummmm... by thc69 · · Score: 3, Informative

      I've always been good at slapping CRT computer monitors back into functionality, but not TVs. Besides requiring the right amount of inertia in your swing, you must hit it in the center of the forward portion, the most flexible plastic near the glass; sometimes on the side, sometimes on the top. Importantly, your hand must be relaxed, and your palm should land a picosecond before your fingers...

      --
      Procrastination -- because good things come to those who wait.
  3. good to see... by gEvil+(beta) · · Score: 4, Funny

    Well, good to see that he tried throwing it off a balcony before he tried taking it apart to see what the problem was...

    --
    This guy's the limit!
    1. Re:good to see... by joe+155 · · Score: 4, Insightful

      it is a general rule that if something doesn't work right away you should hit it as hard as you can, the whole balcony thing is just the logical conclusion of that same idea.

      --
      *''I can't believe it's not a hyperlink.''
    2. Re:good to see... by I+Like+Pudding · · Score: 3, Funny

      Hmm. How insightful. Tell me more sir.

      No, the correct phrase is "I am intrigued by your ideas, sir, and would like to subscribe to your newsletter."

  4. +1, Funny by dhasenan · · Score: 2, Funny

    And that's the maximum this story deserves.

  5. First Law Of Electrical Engineering by MountainLogic · · Score: 4, Funny

    Is it plugged in?????

    1. Re:First Law Of Electrical Engineering by FidelCatsro · · Score: 2, Insightful

      We had an Idiot checklist in my old office, first on the list was "Is it plugged in".
      It is amazing the amount of time wasted because of silly little things like this. I always found it was the more experienced employees who made mistakes like this

      --
      The only things certain in war are Propaganda and Death. You can never be sure which is which though
    2. Re:First Law Of Electrical Engineering by mehtajr · · Score: 3, Funny

      The first is "is it plugged in?"

      The second is "are you sure?"

    3. Re:First Law Of Electrical Engineering by FidelCatsro · · Score: 2, Interesting

      No that was third, second was, have you had your coffee or caffeine pills.

      --
      The only things certain in war are Propaganda and Death. You can never be sure which is which though
  6. Creative Players by Deliveranc3 · · Score: 3, Interesting

    Creative HD based players all have a problem where they move the headphone connector off the motherboard.

    After 6 months the headphones start stuttering and slowly fail. This is due to this problem and can be solved by soldering the wires.

    It happened to at least 7 players that I know of and it's a huge problem.

    Ipod problems seem worse, but not much worse.

    Isn't planned obsolesence fun!

  7. This seems highly likely, at least in some cases. by tobias.sargeant · · Score: 5, Informative

    I've had my (4th gen) iPod reach click-of-death stage twice, and both times I've been able to resurrect it by opening the case, and reseating the drive cable. The second time, it seemed to me that the problem was actually the zif socket at the drive end of the cable, which was displaced on one side by about .5mm. I think the key to knowing whether this is the problem is to put your iPod into test mode, and look at the smart data. If you see lots of retracts, but no reallocs, then (my hypothesis is that) the hard drive isn't dying, it's just being reset a lot (which involves retracting the heads, and hence the audible click), due to transfer errors as a result of the flaky cable connection.

  8. Cables come unplugged by Mistshadow2k4 · · Score: 2, Interesting

    I don't have an iPod (just don't really need an mp3 player) but I have an external hard drive that seemed to die on me after my cat knocked it off my desk. It turned out that the cable in the enclosure had simply come unplugged. I now tell folks when they say a drive died to check the cables. So far, that's been the problem 1 out of 4 times with my customers.

    --
    I dream of a better world... one in which chickens can cross roads without their motives being questioned.
  9. Similar iBook Problem by SinGunner · · Score: 4, Interesting
    My iBook was dying last year (it was only 14 months old), but I hit it once (out of frustration, I'm weak) and the damn thing started working great. About a month later, the same thing started happening, so this time I decided to take it apart to figure out what was wrong (never try this. it's easier to open the damn box from Hellraiser). I found that all the connectors in the entire iBook are inserted parallel to their respective cards/boards. I thought this was genius, as it would keep cords from wiggling loose from picking it up and putting it down as is the constant state of a laptop. I then got to the only cable in the whole damn thing that is placed perpendicular to the motherboard: the hard drive cable. It's basically designed to come out. The cable comes up from underneath and connects to the motherboard. Obviously the engineers saw the intelligence in connecting all the other cables the way they were, so why not this one? Hell, the hard drive cable is secured with plain ol' tape. That's how bad it is. I really couldn't believe it. I figured out the reason for this design flaw when I took it to the Mac store. I explained exactly what was wrong and that I simply wanted them to take the time to take it apart and resecure the cable this time (because I just don't have the time or patience to do it again) and they quoted me 450 dollars to fix it. I tried to explain that nothing was wrong with the damn thing, but their amazing technical genius (they didn't even look at the damn thing other than to plug in a USB cord and say it seemed like they could see the drive, which is plausible) quoted their base price to fix a "broken" iBook.

    Suffice to say, I'm planning on building a Linux box for my next computer. I guess it was a lesson learned. Mr. Jobs had me at "hello", but he lost me at "450 [goddamn] dollars".

    1. Re:Similar iBook Problem by mattkime · · Score: 3, Informative

      Perhaps your machine had trouble with the hard drive cable but its hardly a common problem with ibooks. After all, you had this machine well over 15 months without this problem becoming known in the mac community. Further, both the drive and the motherboard are mounted directly against the frame. Where is there room for movement? i'm not saying that you didn't have it, but its not common.

      You can't blame the tech for not simply accepting your diagnosis. Also, you can't blame him that he's quoting the highest number he can come up with - better than surprising you with it later.

      finally, its quite well known that applecare is a good idea on those machines. if you machine was a lemon and it took more than two replacements to fix it, you'd be staring at a macbook right now.

      --
      Know what I like about atheists? I've yet to meet one that believes God is on their side.
  10. No by Van+Halen · · Score: 2, Insightful

    I've been through two different 3rd generation iPods with dying/dead hard drives. The second, a 40 GB, was acquired, used, to replace the drive in the first (a 30 GB). That means I popped them both opened and did a drive swap, being extra careful to make sure all connections were properly seated.

    The first drive was still dead in its "new" enclosure. The second drive still worked -- but only for a few weeks. After that, it exhibited the same symptoms of clicking and slowly dying over time. No amount of reseating helped.

    The hypothesis given in the article may very well apply in many cases, but it is not the cause of all the click-of-death "sad iPod" failures users are seeing.

  11. Re:The one drawback to being sleek by wickedsteve · · Score: 2, Informative

    4 weeks? I took my iPod in and they replaced it on the spot. And it only takes Apple a few days turnaround any time I need a Mac serviced.

  12. Re:Since when did Apple hardware start to suck? by Anonymous Coward · · Score: 2, Informative

    While Apple QC has been better in he past, and hopefully will be better again in the future, it still isn't even close to the PC industry average. Their failure rate was the best for desktops, and 3rd from the best for laptops, according to the latest relevant Consumer Reports iirc.

    Apple users just perceive their products as premium items, and thus complain louder when they break. And Apple's general newsworthiness magnifies those complaints until random snafus like some people getting stuck in Apple's newest elevator for 45 minutes make it onto Slashdot as articles, and random greedy lawyers start class action suits against Apple without bothering to sign up any actual clients on whose behalf to file those suits.

  13. Pick it up about three inches off a table... by Howard+Beale · · Score: 5, Funny

    and drop it.

    Oh, I'm sorry. I thought you were talking about an Apple III....

  14. Common Fix by PAPPP · · Score: 3, Interesting

    The "Throwing it off the balcony" part is just an extreme version of a common fix for stuck harddrives. Giving a dead drive, especially one that is "ticking", a good firm smack will often get it working again. Works best on small (2.5" or smaller) drives. I've resurrected quite a few drives with the same trick, including the one in my Rio Karma, as someone suggests here at riovolution . The way it works is sometimes the heads and/or platters will get stuck, possibly due to suction between the two, and the smack frees them. It often causes minor physical damage (a couple bad blocks), and a drive resurrected this way's days are probably numbered, but its great for fixing drives long enough to get the data off, or in the case of devices with nothing overwhelmingly important on them (like mp3 players) simply getting a few more weeks/months/years of use out of them.

  15. just hit it with a hammer. by twitter · · Score: 2, Funny
    no, it won't fix anything but your feelings.

    click ..... the dAMN THING BROKE AGAIN! ARRRRG!

    slap -=SMACK=- tinkle

    ahhh, that feels better.

    --

    Friends don't help friends install M$ junk.

  16. Re:Since when did Apple hardware start to suck? by hawkbug · · Score: 2, Insightful

    "Apple users just perceive their products as premium items, and thus complain louder when they break. "

    No, they don't just perceive them that way - Apple sells them that way, and charges accordingly. After I pay $300 for an iPod, I rightfully expect it to last more than a year.

  17. Stiction by EdZ · · Score: 2, Informative

    My old Zen Xtra once died due to 'stiction'. This is when the read head gets too close to the platter and sticks to it preventing the HDD from working. The eventual solution was to give it a good hearty whack as it was attempting to spin up, freeing the head and bringing the player back to life.