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Techies Asked To Train Foreign Replacements

Makarand writes "David Lazarus of the San Francisco Chronicle is reporting that Bank of America (BofA) is moving thousands of tech jobs to India and has asked its techies to train their Indian replacements or risk losing severance pay. Although there is nothing in writing that says precisely this, the employees have been made clear about this responsibility in their meetings. BofA is outsourcing tech work to Indian companies whose employees do the work at half the cost of what a U.S. worker gets paid. According to an estimate, outsourcing has allowed the bank to save about $100 million over the past five years."

6 of 765 comments (clear)

  1. Time to change banks... by brockbr · · Score: 3, Informative

    Sorry - But IndiaTech is not worth what you pay for it most times.

    1. Re:Time to change banks... by Zemran · · Score: 4, Informative

      Lots of British companies that outsourced to India 5-10 years ago found that it cost more overall because the quality suffered and so much time was spent with managers flying backwards and forwards. Many of those companies returned to the UK because it is cheaper to pay for something to be done properly in the first place that to get a cheap job done that needs twice as much spent on fixing it.

      --
      I love stacking my barbecues in the shed at the end of summer - you can't beat a bit of grill on grill action.
  2. NO. Time to change to a CREDIT UNION by jafiwam · · Score: 4, Informative

    Might I humbly suggest that the solution to this is maybe a large but local Credit Union?

    Any services you know of that a bank can do a CU cant?

    Didn't think so.

    Plus, they are nicer, have better customer service and seem to do a better job hiring hot chicks to run the teller lines.

  3. Re:Another Silly Outsourcer....... by jafiwam · · Score: 3, Informative

    No. "Idiots" is a descriptor that involves skill, worth, maybe experience.

    "Curry smelling dot-head" is bigotry.

    Idiots like you are what allows _real_ bigotry to flurish, you cant even recognize it when you see it.

    I have met some quite skilled folks from India over the years. Mostly in telcos engineering departments... but they were in the US and either born here or on their way to US Citizens. The ones answering the phones while still in Bombay... chances are "idiot" is a pretty good description of their skill level and experience in whatever job they are doing. The GOOD ones get better jobs after a short time.

  4. By the by- what BofA did is illegal... by Svartalf · · Score: 5, Informative

    Any time they place a 5-day hold on a Government check, get the branch manager to take
    the thing right off as soon as you see it.

    It's in violation of Federal Depository Regulations (The one that governs check cashing, etc.) to place a hold
    on a Government check- per the regulations, they are to be treated as if the check was a CASH
    transaction.

    It's a violation of Federal law for them to do it and any fees incurred by this hold are due back to you
    including any fees the people you pay end up charging you, etc. I've had BofA branch managers stand toe
    to toe with me on that one, only to back down when shown a copy of the actual regs from the Fed website.

    They know the regs, even going so far as to being balsy enough to try to palm off things that aren't in
    the regs as being "per Federal Depository Regulations"- and I've had to jam it down their throats
    repeatedly. Again, it's a good thing I'm shifting my banking elsewhere; this BS is just one more good
    reason.

    --
    I am not merely a "consumer" or a "taxpayer". I am a Citizen of the State of Texas
  5. We need to Boycott by BigJake4589 · · Score: 5, Informative

    I have an account with BofA as of this coming Monday; I'm closing my account and moving my money to a smaller local bank. I ask that other BofA account holders do the same. The only way to stop this out sourcing of American jobs is to boycott the source.