Slashdot Mirror


Heat, Whine, and Now Yellow MacBooks

unPlugged-2.0 writes "It appears that Apple's woes with the new MacBook line continue as there have been reports on the forum that the finish on the new MacBook is flaking off or turning yellow. An article on Daily Tech summarizes this report saying: 'Some users have reported the palm rest area, touchpad and mousepad of their new white MacBooks has begun to discolor.' It goes on to say that 'some users on the Apple support forums are reporting moderate to severe discoloration near the palm rest and other locations of their new white MacBooks. At least one user has posted images of the problem to Flickr.' Is this a case of just dirty hands or could it be another problem in Apple's new Intel saga?"

24 of 411 comments (clear)

  1. As long as it works by Silver+Sloth · · Score: 4, Funny

    who cares what it looks like?

    --
    init 11 - for when you need that edge.
    1. Re:As long as it works by BigNumber · · Score: 5, Insightful

      Everytime someone says 'who cares what it looks like' Steve Jobs dies a little bit.

      Seriously, though, this is a company that has made it's living on how things look. When they tried to put out standard PC-looking beige boxes, their sales went into the toilet. If it isn't pretty, it can't be an Apple product.

    2. Re:As long as it works by Kadin2048 · · Score: 4, Funny
      Oh yeah I had things like that, little metal cars which changed color when I dropped them in hot water, can I get that on my mac? My friends will be sooo amazed when i'll drop my brand new macbook a tub full of hot water and they see it change color.
      I've got a better one: drop your friend's MacBook in a tub of hot water and watch him change color!
      --
      "Ladies and gentlemen, my killbot features Lotus Notes and a machine gun. It is the finest available."
    3. Re:As long as it works by m874t232 · · Score: 4, Informative

      Discoloration doesn't happen on the aluminum cases. Metal seems to be a good material for the wrist rests.

    4. Re:As long as it works by thatguywhoiam · · Score: 5, Funny
      When they tried to put out standard PC-looking beige boxes, their sales went into the toilet.

      And when they put out toilet-looking boxes, their sales went beige.

      --
      If Jesus wants me it knows where to find me.
  2. It's the Intel chip forcing the case to turn beige by Anonymous Coward · · Score: 5, Funny

    It was always going to happen.

  3. One question... by iteachgeeks · · Score: 4, Insightful

    do these people smoke? Nicotine will stain white appliances.

  4. What? by gowen · · Score: 5, Funny

    An Apple product whose novel, groovy and stylish exterior wasn't designed with longevity as a prerequisite?

    I'm shocked, shocked.

    --
    Athletic Scholarships to universities make as much sense as academic scholarships to sports teams.
    1. Re:What? by be-fan · · Score: 4, Insightful

      The thing is, the Macbook *was* designed with longevity as a prerequisite. The polycarbonate exterior is there because its durable, doesn't dent under normal use, and hides scratches better than aluminum. The case entirely lacks all the moving parts, flaps, nubbins, etc that inevitibly get lost or break off on many portable devices. The hinge for the LCD is very thick and securely attached. The new keyboard is designed to make it easy to clean out the crap that gets between keyboard keys. The keyboard surface and palm rests are free of grooves and are rubberized, to make it easy to clean just by wiping it off.

      If the keyboard discoloration is a real issue, as opposed to a localized problem (mine doesn't show any signs, though I've only had it for a little while), then its an oversight in the design, not a sign that it was designed without regards to durability.

      --
      A deep unwavering belief is a sure sign you're missing something...
  5. Apple user that forgot to wash their hands? by pebs · · Score: 5, Funny

    Three computer users, one Windows, one Apple, one Linux go to the restroom. After being done, the Apple user washes his hands and uses a lot of paper towels to dry them. He says: "Apple users are very thorough."

    The Windows user washes his hands, takes only one paper towel and uses even the last little bit. He says: "Windows users are not only thorough, but very economical."

    Then they look at the Linux user who just walks out of the door, looks back and says: "Linux users don't piss on our hands."

    --
    #!/
  6. Yellow and flaky? by smooth+wombat · · Score: 5, Funny

    Are they sure it is isn't the coating from cheddar cheese snacks that they've been munching on?

    If there's a bit of orange then it's probably just the Cheetos.

    --
    We will bankrupt ourselves in the vain search for absolute security. -- Dwight D. Eisenhower
  7. it's not a new issue by cultrhetor · · Score: 5, Informative

    I have an iBook G4 - within 2 weeks, the palm rests were discolored. The oils in the hands - dirty or clean - will rub into any white surface and discolor it. A chemist friend of mine tells me that the same will happen with a sheet of typing paper, given several hours a day in contact with human skin. It's the reason that white shirts turn yellowish as well - until bleached (but don't try to bleach your computer). The oil from human hands is corrosive as hell - if you visit a national park with caverns, they inform you that touching the formations with your hand will STOP growth for something like six thousand years. My advice? Deal with it - I stopped caring about the marks when I realized that I still had a damn good machine.

    --
    "Tu fui, ego eris" - Virgil
    1. Re:it's not a new issue by Bombula · · Score: 5, Informative

      Well I have a white guitar that is coming on 15 years old, and it certainly isn't yellowing. The secret? Lacquer. The underlying paint is probably titantium dioxide based, which stays brilliant white practically forever (as in artist's oil paint, titanium white permanence = 5). Lacquered objects, like my guitar, can take a beating and just be cleaned in any of the usual ways. There are lots of other ways to coat things these days, like powder-coatings (baked on) and anodizing/plating, especially if you're coating metal (a wooden guitar is harder). Sounds to me like Apple either just didn't bother to put a decent coating on, or used a white pigment (maybe like zinc dioxide?) that yellows with exposure.

      --
      A-Bomb
    2. Re:it's not a new issue by Khyber · · Score: 5, Interesting

      Having worked at Apple, let me give you the solution. non-acetone nail polish remover will clean that crap up really good, maybe not perfect but damned close. If you use Acetone, enjoy watching your plastic case melt.

      --
      Still waiting on Serviscope_minor to wake up to fucking reality and realize that Jessica Price isn't going to fuck him.
  8. Re:Seriously... by Anonymous Coward · · Score: 5, Informative

    It's not dirty hands per se. It's the sweat that some people have.

    I've heard people say that sweat can be acidic, or that the oils are different for some people. Maybe that's true, maybe not, but I do know that I have to change the plastic watch strap I wear every year or so because it becomes brittle and cracks (other people can get away with the same strap for many years). I've even tried swapping to a silicone strap that is supposed to last a lifetime, and it is already hardening after 18 months.

    I also own an iBook, and I can verify that when it hit summer and I was doing a lot of coding, the places where I rested my palms got discoloured very quickly - and it wasn't that my hands were dirty (I wash my hands about 15 times or more a day. Before and after eating, etc.).

    These palm rest points get hot, and with some people's sweat and hand oil it just leads to discolouration on the notebook. It comes off with an eraser or the Mr. Clean eraser products, so it isn't damage to the plastic. It's just something that has been transferred to the surface.

  9. Black MacBook by vjmurphy · · Score: 4, Funny

    So, I guess that extra $150 for the black version seems like a good deal now.

    --
    Vincent J. Murphy
    Spandex Justice
  10. They're not alone by dmjones500 · · Score: 4, Funny

    I've had these problems for years on my PC. Sticky keyboards, strange streaks across the monitor, bad odours eminating from my dvd drive...

    I just put it down to loneliness...

  11. Great news! by squiggleslash · · Score: 5, Funny

    This new development means that, finally, it's possible to run Mac OS X legally on a Beige-box PC.

    --
    You are not alone. This is not normal. None of this is normal.
  12. Hmm by thelonestranger · · Score: 5, Funny

    I guess these Apple users REALLY love their new machines, they should probably wipe them off afterwards if they want to avoid any unsightly embarassing stains, that or use a tissue in the first place.

    --
    To err is human. To forgive is not company policy.
  13. What does this have to do with intel? by gboss · · Score: 4, Insightful

    From the summary: "Is this a case of just dirty hands or could it be another problem in Apple's new Intel saga?" Other than the computers in question having "Intel Inside," how does this relate to Intel? Then again, aren't Intel processors known for causing case discoloration? Apple should've known and used AMD instead. . .

  14. Not so sure by Zaphod2016 · · Score: 4, Interesting

    I just got one of these, so did my fiance. Mine has yellow stains around the mouse area, hers still looks brand new. Did I get a defective unit? I don't think so.

    I use my laptop 18 hours a day, and smoke more often than I should (nicotine rules/sucks). She washes her hands every 15 minutes and uses her laptop about an hour a day. I am no detective, but I'm pretty sure you don't have to be to figure out what's going on here.

    The whine? Over heating? Not enough RAM? check check and check. Turning yellow? WASH YOUR HANDS, then complain. Stop being distracting- Apple has *real* issues to fix.

  15. MacGyver Tip: Clean your Macbook with nail polish by rabalde · · Score: 4, Informative

    In lifehacjker.com you can find a cleaning solution that works: Non-acetone nail polish remover. Also, someone mentions that Mr Clean Magic Eraser also works.

  16. Macbook Pro owner by Oztun · · Score: 5, Interesting

    I have had my Macbook Pro for several months as have some of my coworkers. The one thing we all agree we love about our notebooks is the lack of problems. I've been using computers since 81, Dos/Windows PC's since 86 and coding for Linux since 94. I didn't really want a Mac, but I had to support Windows, Linux and Mac while constantly traveling. The Macbook was the best solution. I'm running XP and Linux virtually with Parallels and both work great for system adminstration and testing code.

    What amazes me is how much attention from the media and computer people these "problems" get. My Macbook did run slightly warm until the SMC update which fixed that. The whine people talk about isn't noticable if I set the notebook next to any desktop or old PC laptop I have. Also the whine typically last for 5 minutes in the morning when I boot. I use the notbook so much now that I put it to sleep and don't shutdown which means no whine. As for discoloration I've used mine everyday for two months and it looks brand new. Searching the net I've only found two cases so far of this.

    When using Windows your entire OS seems to slow down. You have a constant barrage of spyware and crap attempting to install. When you uninstall a program you wonder how many pieces are left over and what the effects will be. I mean with Windows I just came to expect problems ever since I started using version 3.0. I'd say that I have had way less problems with the Macbook than any other laptop I've ever owned (at least 10 Inspirons and Vaios). After fixing heavy Dell laptops for clients I've come to hate them and their tech support and yet they are still one of the best PC hardware companies out there. I've had even worse times dealing with Toshiba and Sony.

    People just expect everything to be perfect on Mac and any conceivable problem is major news in the industry. To me that says so much about how good the product really is. I always made fun of Mac in the past because before OSX and Intel they had huge roadblocks that kept me from using them. Even though I didn't really want to use one or support it now I don't think I can go back to using Windows or Linux for my client desktop. I will say for servers though Unix is still the only option for me. I believe in the right tool for the job. At this point Windows only use is for my clients who don't think they can live without it yet constantly cry for help. My Mac and Linux users very rarely ask for any help only the Linux guys are all developers.

  17. RTFA by fistfullast33l · · Score: 5, Interesting

    Way for you and your moderators to not read the article or the link to the flikr images. Quote:

    The spots don't wash off, I've only had the MacBook for two weeks. Genius at Apple Store told me to call Apple about it, as he's never seen anything like it. My iBook didn't discolor in the 3 years I had it -- can't be my hands. I don't smoke, don't use latex, etc. And for those who worry about my hygiene habits, thanks. I wash my hands.

    What's amazing is that you have about 10 responses jumping to the same conclusion. Oh well, I guess that's what we've come to expect on Slashdot.