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17 Online File Storage Services Tested

prostoalex writes "PC World reviewed 17 online file storage services. According to the summary: 'Of the 17 services we tried, our favorite backup service is IBackup, while the GoDaddy Online File Folder is our pick of the storage sites. And for sharing files, we like the free 4shared.com service.'" They're also thoughtful enough to include a warning about the pitfalls of saving your data online.

29 of 186 comments (clear)

  1. And thankfully... by daveschroeder · · Score: 5, Informative

    ...there's a printer friendly version with the entire article on one page, so you don't have to click through 458 different pages, each with its own half-sentence of the article on it.

    I'd also note that Apple's .Mac service is missing. It provides AFP, WebDAV, and web-based access for Mac (and Windows) users, as well as online file storage, online file, calendar, mail, and preference syncing, online backup, and the normal collection of web and email services.

    1. Re:And thankfully... by MustardMan · · Score: 4, Informative

      And a pathetically tiny amount of storage space, and no domain name registration.

      I'd register a dotmac account in a second, if they didn't max out at two gigs of storage.

    2. Re:And thankfully... by Yaztromo · · Score: 4, Informative
      I'd register a dotmac account in a second, if they didn't max out at two gigs of storage.

      Actually, I just checked, and .Mac currently maxes out at 4GB of storage.

      It's possible this still isn't enough for your needs, but in case it is, I thought a correction was in order.

      Yaz.

    3. Re:And thankfully... by CastrTroy · · Score: 4, Insightful

      I'd just recommend that if you know how to use FTP, go for a web hosting service. I pay $7.95 and I have 20 Gigs of space and 1000 GB of transfer. So, I can store tons of stuff, and have lots of other features like a blog and photo galleries. It's much cheaper than these services look, and you don't need any special software installed to access your stuff. Even windows comes with command line FTP.

      --

      Anthropic principle: We see the universe the way it is because if it were different we would not be here to see it.
  2. good idea, still too expensive by yagu · · Score: 5, Insightful

    I've been waiting a long time for the arrival of internet storage -- I'd much rather let someone else manage the integrity and provide peace of mind.

    Concerns about services going out of business, security, their own data integrity aside for the moment (but NOT to be ignored), these listed and reviewed services still far exceed prices I'm (and I'm guessing many others) willing to pay. I easily have 100+GB I would like guaranteed safe and ongoing synced and always backed up.

    For now, I continue to maintain multiple hard drives on multiple machines with scripts that maintain backups, not easy, but effective and way more cost effective. And I expect soon NAS will come down in price enough to easily compete with any internet service -- of course internet services should come down in price too.

    Sigh... always just waiting for that tipping point, that threshold, but at the same time seeing my requirements always slightly ahead of that threshold... pictures get bigger, videos get easier, and my mp3 collections (ripped from my own CDs) is a given constant.

    Also for large internet storage, the big-pipe problem remains. I want an online storage from which I have reasonably unencumbered upload and download access. It would also be nice to see full T1 speeds at least (something not accessible to normal DSL or even cable subscribers). Don't know if and when that gets solved, and if solved how much additional expense is incurred. Sigh again.

    1. Re:good idea, still too expensive by OlivierB · · Score: 3, Informative

      Sounds like you could use a Dedibox from http://www.dedibox.fr/
      They Offer a dedicated server with 160GB of HD, your OS of choice, 100MB bandwith and unlimited data.
      You can SSH, FTP, VNC, whatever you want. How does that sound?
      Price is 30/month.

      --
      Artificial intelligence is no match for natural stupidity
    2. Re:good idea, still too expensive by balloonhead · · Score: 3, Interesting

      Find a like-minded geek. Slashdot seems like a good place to start.

      Each needs:

      - storage space
      - high speed internet
      - always-on connectivity
      - high-level security (by which I mean encrypt your own data as much as you need to)

      Offer a swap. 100 GB each. You now have secure-enough (assuming good encryption), free (cost of your connection, already paid for), always-on (assuming each is geeky enough to leave computer on 24/7) backup and data storage.

      Of course, it all depends who you link up with. But you can get a few and have some multiple redundancy.

      I admit it has faults - but there are a few people here with large pipes, storage space, technical know-how and inclination to make it work. It has the added advantage of encouraging good encryption and security practices (i.e. if you don't follow them, your data is wide open).

      Don't like it? Pay for one of these data centres. Or stick it on P2P.

      --
      This idea was invented by Shampoo.
  3. Re:If you're going to pay for something.. by Anonymous Coward · · Score: 5, Informative

    Except that if a fire took out your office, your carefully installed harddrive would be gone too.

    We use iBackup. Nightly pgp-encrypted backups, and we sleep soundly knowing that if the bottom-most server on the rack catches fire and slags everything above it, that we can get new gear running, pull the data back down, decrypt it (after manually typing the key in from the printout stored in one of two offsite vaults, if necessary) and be live again in days.

  4. Go GoDaddy! by ScentCone · · Score: 4, Funny

    A perfect place to put your data. And for only $4.95 per year more, they'll make it private.

    --
    Don't disappoint your bird dog. Go to the range.
  5. Sharepoint by mkendall · · Score: 3, Informative

    For businesses wanting online storage and sharing of files, an obvious contender not mentioned in the article is Microsoft's Sharepoint, which is available as a hosted service from a number of providers such as Apptix (who have a free 30-day trial).

  6. Data Dumps by headkase · · Score: 4, Interesting

    Reminds me of a scene in The Turing Option where the main character has to physically make a trip to an out of country data dump to retrieve some bad mojo. This leads to a question of where the posts data dumps are located? Which jurisdictions do they fall under and therefore what laws?
    And relatedly when gigabit connections become common sometime in the future you could keep your mp3's or divx movies in a dump and not notice any latency accessing them when the net isn't down ( ;) ).

    --
    Shh.
  7. Perils by Lord_Dweomer · · Score: 3, Insightful
    The major peril given a single-word mention in the article is PRIVACY. Remember, Google handed over Gmail emails, there's sure as hell nothing stopping them or any other company from handing over all of your data to the courts and probably even the NSA if they asked for it. Their advice to encryptt should be taken seriously. Can any more encryption-savvy slashdotters suggest some powerful encryption tools that would be suitable for backing up files online to be accessed from a remote location?

    --
    Buy Steampunk Clothing Online!
  8. sounds like a security risk by NynexNinja · · Score: 4, Insightful

    Anyone who takes thier data seriously would never think of doing such a thing. You have no idea what happens when your files get copied to some third party network.

    1. Re:sounds like a security risk by cdrudge · · Score: 3, Insightful

      But couldn't use use that same argument with any type of hosting/shared server? How about companies like Iron Mountain that handle off site backup storage/archiving? Even if you kept 100% of your data in house, unless you keep everything under a very tight lock and key, it's still subject to employee/insider theft/misuse.

    2. Re:sounds like a security risk by asuffield · · Score: 3, Interesting

      Anyone who takes thier data seriously would never think of doing such a thing. You have no idea what happens when your files get copied to some third party network.

      I can't really say that I care what happens to my heavily encrypted data while it's on some third party network. If they can't give it back to me in identical form, they don't get paid any more, and they aren't the only place where I store it.

      Not seeing your point.

  9. GDrive by ironring2006 · · Score: 5, Interesting
    So I started trying to read through all the 17 different ones they reviewed, but when I saw such small numbers as 50MB and actual dollar $igns, all I could think of was the Gmail space extension for Firefox. 2GB and growing storage in a single gmail account. Also, it's not like those that have gmail accounts don't have extra invites laying around. Mind you, it isn't quite as elegant a solution as some of these offerings, but the price is right and the storage space is always growing (to infinity + 1!!!!).

    I know a lot of people that use their webmail accounts in this manner (yahoo, hotmail, etc) where if they think they need to be access a file somewhere else, they'll just e-mail it to themselves in an attachment. In all honesty though, the adoption rate for something like this for home personal users isn't going to ramp up until the average upload speeds of a home connection increases. Especially for large files, too many Joe Computer users are going to think their computer froze just because it's taking so long to upload their files.

  10. Missing the obvious... by Anonymous Coward · · Score: 4, Informative

    What?! No review of Gmail Filesystem?

  11. Streamload has been my option for 4 years now. by sleeplessmind · · Score: 5, Informative

    about five years ago a friend turned me to streamload for file sharing. I tried it out and didn't like the fact that i had to get people to send the files to me through unaffiliated forums, so I quit. However a year later, I was going to Australia for an unknown amount of time, but i couldn't Bing my HD. I turned to streamload once again but this time for file hosting. Now I use it for file sharing, and back-ups when I need to (currently in Japan, so it helped a lot.) Their new service is a little buggy still but over all Streamload is the way i would go. It is cheap as follows:

    - Basic Account - $4.95/month or $44.95/year - Unlimited Storage
    Download Up to 2 GB/mo.

    - Standard Account $9.95/month or $99.95/year - Unlimited Storage
    Download Up to 25 GB/mo.

    and it goes all the way up too:

    Premium Account $39.95/month or $399.95/year - Unlimited Storage
    Download Up to 100 GB/mo.



    Or even terrabytes for businesses (a state university in America, I believe, Uses a fair percentage of streamload)
    http://streamload.com/
    Stremaload also allows you to host files for people that do not have Streamload accounts. The downloads are cheap and the uploads are quick. (By the way. My streamload account has more then 40 terrabytes of things that i can download.)

  12. Amazon.com's S3 and JungleDisk by kaisyain · · Score: 4, Informative

    Unfortunate that the review doesn't mention S3 or JungleDisk as those are excellent options for these same things and are much cheaper for most uses than e.g. GoDaddy. Their open source clients do lots of nice caching and encrypting as well.

  13. Where have the nerds gone? by shoolz · · Score: 3, Insightful

    Why are we discussing the merits of 17 different online storage services when you can host your own for pennies? Mine is a PII 75Mhz that I bought for $25 and it's sitting 3 feet away from me.

    1. Re:Where have the nerds gone? by kcomplex · · Score: 3, Insightful

      The only reason I would want online backup is to protect against theft, fire, multiple hardware failure, or other disasters. Being three feet away isn't quite far enough.

      I am surprised by how high the prices on these services are. I just checked my Dreamhost account, and I now have over 25 gigs available for $10/month. I had no idea it had grown so much since I last checked.

    2. Re:Where have the nerds gone? by cgenman · · Score: 3, Insightful

      A friend of mine was dilligent about backing up all of her data. She kept a comptuer and USB drive. She never left the USB drive plugged in, in case a faulty power supply sent a spike down the line. She dilligently backed everything up every week. She followed all of the prescriptions.

      Then someone broke into her apartment and stole both her computer and the USB drive sitting next to it.

      I often think of that, when I think of the backup hard drive I keep in my computer case.

  14. Slashdot by TheOtherChimeraTwin · · Score: 5, Funny
    I like to use Slashdot.

    Oh, and if you'll excuse me:

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  15. Re:In the Clear by Doc+Ruby · · Score: 4, Interesting

    If I scramble my data with a password using well-examined software before I send it to the remote storage, I don't have to trust them at all.

    Using remote storage with open-source local scrambling clients that many cryptologists have studied automates that process for the masses.

    The security isn't a sticky problem. Publishing even minimally responsible journalism seems to be the sticky part.

    --

    --
    make install -not war

  16. Data safety guarantees by Animats · · Score: 4, Insightful

    Well, let's see what they commit to contractually:

    • Ibackup Pro Softnet makes no representation or warranty ... (C) that the data and files you store in your account will not be lost or damaged.
    • XDrive Xdrive, in its sole discretion, may terminate your password, account or use of the Service and remove and discard any Data within the Service if you fail to comply with this Agreement. ... XDrive makes no representation, warranty, or guaranty as to the reliablity, timeliness, quality, suitability, truth, availability, accuracy or completeness of the service or any content.
    • FirstBackup Subscriber does not desire this Agreement to provide liability for loss or damage due directly or indirectly to occurrences, or consequences there from, which the service is designed to deter or avert. If subscriber desires additional liability coverage, it shall be the subscriber's sole responsibility to secure it from an insurance carrier or other agency of subscriber's choice, at subscriber's own expense. Subscriber shall bring no suit against FB as a result of any loss arising from this Agreement.
    • Acpana The software product and all services are provided "as is" without any warranty or condition of any kind, either expressed or implied. Use of the software product and all services is at end user's own risk
    • ElephantDrive The company's aggregate liability, and the aggregate liability of its licensors, to you or any third parties in any circumstances is limited to $100.
    • Mozy You understand and agree that ... you will be solely responsible for any damages to your computer system or loss of data

    So, even though some of these outfits make advertising claims like "IT NEVER FORGETS ElephantDrive uses military-grade encryption and large scale disaster recovery techniques so your data is stored safely for as long as you keep your account.", they don't stand behind those claims. It would thus be inappropriate to trust any of them with important data.

  17. Encryption tools by ronys · · Score: 3, Informative

    For encrypting single files, gpg is probably the simplest solution. Note that you don't have to bother with key-rings, digital signatures, etc. Just use conventional encryption and a GOOD (can't emphasize this enough) password.

    A more user-friendly approach would be to use an encrypting file system, such as TrueCrypt, which presents a single file as a drive on your machine, and backup the encrypted file regularly.

    --
    Ubi dubium ibi libertas: Where there is doubt, there is freedom.
  18. Re:This is one service you don't want to go cheap by Znork · · Score: 5, Insightful

    "A cheap backup service..."

    An expensive backup service might be expensive because it's buying shiny crap at exorbitant rates. Which makes it even more likely to fail than the cheap one. The price tells you nothing about either what equipment they're using, the failure rates of said equipment, their redundancy level, or their solvency.

    "Backup is one service where you don't want to go to the lowest bidder."

    Yep, that's one of those typical backup salesman lines to watch out for.

    Backup is, in the end, about this: redundancy, redundancy and redundancy.

    For backup purposes, you'd be better off buying cheap pieces of USB drives off two different guys in their basement than a single expensive service.

    You _do_ want to go for the lowest bidder. Several of them, in fact. Redundant array of inexpensive backup solutions, as it were.

  19. No mention of rsync.net ? by arafel · · Score: 4, Interesting

    I'm amazed nobody's mentioned rsync.net so far, particularly on Slashdot. Cheap storage, access via rsync, instructions for mounting it remotely on Linux/FreeBSD (as well as Windows), plus they've given some thought to both the legal and privacy aspects: "rsync.net does not merely recommend that users encrypt their data, but provides resources, tutorials and unlimited technical support for such usage".

  20. Carbonite by CopaceticOpus · · Score: 3, Interesting
    I'm surprised that there is no mention of Carbonite. In terms of $/GB it blows everything else away. I've been using it for a little over a month now, and here's my findings:

    Pros

    1. $5/month for virtually unlimited storage. Seriously!
    2. Works without much thought on your part required.
    3. Doesn't overwhelm internet connection

    Cons

    1. Requires Windows.
    2. A bit too automated. The geek in you will want for options.
    3. Initial backup can take a long time.

    Carbonite does a slow-trickle upload of my chosen files and directories when the computer isn't in use. I've uploaded over 50GB in about 4 weeks. I still keep local backups of everything, but it's great to have an offsite option for so cheap.