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What Do Geek Squad Technicians Actually Do?
Zenitram asks: "I am a lead technician at a company that repairs computers for various vendors. Many of our systems are from Best Buy's Geek Squad. Based on the systems Geek Squad sends us, it makes me wonder what, if anything, do they actually do? We get systems that have issues that we simply shouldn't have to work on, like: installing device drivers, OS reloads, and reseting CRUs (Customer Removable Units). Additionally, we get systems that are misdiagnosed such as: bad hard drive when a system has faulty RAM; no POST when it simply won't boot into Windows; or no boot when it won't power on at all. So, what is the scope of technical repair that Geek Squad techs do?"
You know a few of them well enough to judge their intelligence? What does that say about you?
Some people do their jobs well and others don't. I've heard that most of the Geek Squad members are people. That being said, there some really interesting horror stories on the bestbuysucks site (wwww.bestbuysucks.com).
I reserve the right to think for myself. Others' opinions are optional. Puppy on lap = typos...not illiteracy.
I know what you mean. They are nerds (yuck!), not geeks.
german vokenvagons looking like desperate nail biting middle age out-of-work-for-a-year leftovers that were sold a bill of goods during the .com boom. What they do, not much but drive them VWs around and pick up machines, log them into their system, subcontract out to folks that are likely not more qualified but have a bench and diag tools. GeekSquad is front line support, basically the same as a service writer at a car dealership. They give a quick and easy diag, get the product out of the customers face and into some part swapping monkey in the back (or in some other part of the city/country) who will use 'years of experience' to fix the problem. 99% of the world doesn't even know what a device driver does, let alone how to install it or even care about the above. GeekSquad techs serve a purpose to the aging @home boomer set that doesn't want to spend retirement ratcheting a commodity to death.
Piss off. EVERYONE knows what the correct fucking grammar/spelling is!!! Go back to teaching your 2nd graders, we already know the fucking rules!! But we are better, because we can actually adapt to MINOR errors, still grasp the meaning and continue with our lives.
Are you one of his Geek Squad buddies?
And if it matters, I haven't used an Apple since I had an Apple II+ and it was hardly stylish. I'm sure I talk to a lot of people who aren't members of MENSA as I care so little about it I don't bother to ask someone if they are member. My shit smells like...shit. As for being a douch bag...look at my login name. I think it's more apt.
I reserve the right to think for myself. Others' opinions are optional. Puppy on lap = typos...not illiteracy.
Well we all know that one nerd is always better than the other, I dont care how much you talk trash about a company. Its all about the profit, take a look at best buys annual release. See that large amount of profit? Now look at compusa's and circuitcity. Ouch huh? So take your deciding factors on that, if we suck that bad, and the client has to go to your store, thats profit for you. Funny how clients say the same thing about your companys. If you need service and your "brother" cant fix it, call 1800-GeekSquad. We are "retarded" in your eyes, but we cover our services with a warranty, so if we suck at our job, call us back. Let your "brother" mess with the computer and you got no warranty.
You're an amoral scumbag. What are you doing on /.? You should be the CEO of some corporation, looting the pension fund to pay for cocaine and hookers.
"The advanced societies of the future will be driven by competing systems of psychopathology." -JG Ballard
"Bitching about Geek Squad (and services like it) on Slashdot is like a Formula 1 pit crew lead telling an 85 year old lady to change her own oil because Jiffy Lube is a rip off. You entirely miss the point." A well stated, great analogy and an excellent contribution overall. 3 Lions Fan 1966 & 2006 "Football's comin' home..."
Before you listen to any more drivel by 'AntDude', take a look at who you're dealing with: http://pbx.mine.nu/antdude.jpg. The abortion in the center is 'AntDude'. I won't even get into discussion about him listing his 'sex' as 'female' on his SHITTY 'blog' (aqfl.net). This faggot has nothing better to do than sit on the internet and spew worthless garbage. He's the new LostCluster when it comes to posting utterly worthless tripe. Not to mention his submitted stories! Every single one of his last 10 or so submissions have been tagged as 'lame' or 'slownewsday'. Why does taco even bother posting his shit. Maybe he gets some tiny deformed chinese cock up his taco ass in exchange for some linkspam with google ads? Do the world a favor and never reply to comments from ANTDUDE and mark him as a FOE.
It's the other way around. Mormons dress like the Geek Squad. Before the Geek Squad, Mormons used to dress like Rastafarians. (The still wore the ceremonial secret funny underwear, though.)
It's not offtopic, dumbass. It's orthogonal.
you were going to be a systems administrator for best buy for what they were willing to pay you when you took the job? If so, you should be getting a check from the state for being extremely slow, because I doubt that you can perform day to day operations on yourself, such as wiping your own ass. Its best buy, if you thought you were working for the DoD on mission critical work for even as much as $15 per hour, you my friend, are severely retarded.
So you had a bad experience in one store you slander the whole organization. In our market we aren't even close to the most expesive place to get a computer repaired. COMPUSA charges $100 for an in-store DIAG. So don't tell me how we're ripping people off. Our DA's work in the store fixing units if they have no jobs, their not out cruising in their cars. As far as the uniform? Of course we fracking hate it, it's marketing. DUH! BTW, if we can fix an issue during the 15 minute "check-in", we don't charge. We also don't get involved when a customer goes back to buy a new unit if theirs is FUBAR. That's between the customer and sales. Can't help if your GM sucked. If you took a $50 tip,you don't have any integrity anyway. BEST BUY EMPLOYEES ARE'NT ALLOWED TO ACCEPT TIPS!!!! There is a whole slew of good reasons for not accepting tips too. You don't have to be under "mind control" to take pride in what you do and who you do it for. Maybe by the time you finish college you'll get that.
lol dumbass
Dude if you have been working at Best Buy for more than a few weeks, you are a fuckup.
What are you, an idiot? Clearly you are.
It's not Best Buy's fault that those printers aren't coming with USB cables, it's HP's fault for being so damn stingy. Unless the damn thing is wireless, pack a USB cable in. If Sony sold the PS3 with no power supply it'd be world war 3.