Slashdot Mirror
Outsourced Call Centers Losing Feasibility?
Daniel Pronych writes "BusinessWeek is running an article about how outsourcing call centers in India are no longer an 'inexpensive option' for American companies. These shops are now striving for better outsourced work from the U.S. and Europe multinational companies; many are fed up with U.S. clients trying to continually lower prices. New Delhi-based EXL Services, for example, terminated a contract with Dell Inc. because EXL was losing money in the deal."
I don't in general, but it's a free country so no one is going to put you in the gulag or send you to be reeducated cutting sugar cane if you want to change a law.
You seem to equate socialism to a suppressive goverment that blindly puts people into camps.
However, that is a serious misjudgement.
In the cold-war years, the American government saw the socialist and communist countries as their enemy. Because they could not sell that socialism in itself was bad, they looked for other aspects of those countries. What they found was a strong secret service that tracked many people, camps where dissidents were kept, etc.
Those negative aspects were very welcome in the American government's view. They stressed that America was free, and the eastern block wasn't. And that they would not do such horrendous things. So you were better off as an American than as a DDR or USSR citizen.
However, after the eastern block collapsed, this freedom thing was no longer required as a difference between America and other countries.
So, they simply took it away at the earliest opportunity.
Now, western secret services are just as bad as the eastern block used to be (wanting to tap everything, wanting to keep a record of everything for possible future use, etc) and Americans are putting people in the Guantanamo Bay camp were you probably are not better off than in the gulag.
So, don't confuse the capitalist/socialist discussion with the freedom discussion. That time is past.