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The Segway, Five Years Later

abb_road writes "The Segway was introduced with a promise to transform cities; BusinessWeek has an article on what the Segway has accomplished in 5 years, and how 'personal transportation,' and the company, have changed. From the article: 'The first Segway — a clean-running, technologically dumbfounding, fun-as-hell-to-ride device that was pretty much impossible to fall off of — was introduced to so much fanfare five years ago that the public-relations agency that helped engineer it still uses it as a case study in how to create a media frenzy. It may be an even better case study in media backlash. The initial euphoria had hardly worn off before a new consensus emerged: This was all much ado about a $5,000 scooter.'"

40 of 340 comments (clear)

  1. Cities redesigned by UbuntuDupe · · Score: 5, Funny

    Does anyone have the list of the cities redesigned to accomodate the Segway?

    1. Re:Cities redesigned by musikit · · Score: 4, Informative

      Atlanta has a segway tour. it is near the Atlanta Underground.

    2. Re:Cities redesigned by Scaba · · Score: 4, Funny

      Just make up a list and add it to Wikipedia.

    3. Re:Cities redesigned by Svartalf · · Score: 3, Informative

      Well, I don't know of any- right now, that is. Keeping mind that if you actually had some real
      range to the things instead of what they're limited to by current battery technology (In other
      words, if a fuel cell or a Stirling Cycle engine could be made as the energy source for the
      electronics instead of Li-Ion batteries so that the things have a 50-150 mile range instead of
      the 10 or so that they currently do...) then there might be some re-working done because they
      ARE quite impressive. As it stands, they do a tour of
      downtown Austin and San Antonio on them and it's supposed to be pretty popular.

      --
      I am not merely a "consumer" or a "taxpayer". I am a Citizen of the State of Texas
    4. Re:Cities redesigned by Moby+Cock · · Score: 4, Interesting

      Paris has a Da Vinci Code Segway tour. It sounded like a great idea but it was absurdly expensive, so I never did it. Hardly a redesigned city, but pretty cool idea nonetheless.

    5. Re:Cities redesigned by rblancarte · · Score: 5, Funny

      Does the banning by San Francisco count?

      --
      It is human nature to take shortcuts in thinking.
    6. Re:Cities redesigned by walt-sjc · · Score: 3, Interesting

      Keep in mind that most cities still miserably fail at handling wheelchair traffic despite many many more years working on it. Hell, I STILL see brand-new sidewalks that don't have ramps. The stupidity of that is astounding. Keep in mind that the ratio of wheelchair users to Segway users is something like 500,000 to 1.

    7. Re:Cities redesigned by Billosaur · · Score: 3, Funny

      Honestly ... I remember that quote about how cities would be re-designed around the thing - was anyone anywhere actually expecting something like that to happen in 5 years?

      Heck, they haven't even redesigned New York City to handle cars efficiently -- what made anyone think the Segway was going to force changes that millions of drivers couldn't?

      --
      GetOuttaMySpace - The Anti-Social Network
    8. Re:Cities redesigned by will_die · · Score: 4, Informative

      Not sure about the cities that redesigned themselves because of the Segway.
      However there are a bunch of cities that are probably forever changed by the Segway... they passed laws forbidding the use of electrical small personnel vehicles, Segways, electric bycycles,etc from being on the sidewalks.

    9. Re:Cities redesigned by Anonymous Coward · · Score: 3, Interesting

      Actually the comment: "In Soviet Russia, cities redesign you" is pretty inciteful. It's what they really tried to do and part of why it so sucked to be living there.

    10. Re:Cities redesigned by fyngyrz · · Score: 4, Insightful

      ...only if a canoe was priced 10x higher than any sensible person would consider paying.

      Seriously. $5000 ??? $500, sure, $1000 maybe, $1500, probably not. You don't price a machine you want to "revolutionize" transportation at the same cost as a decent motorcycle (or more than a scooter) when you can't offer even a fraction of the benefits of the motorcycle or scooter. The Segway is ultra slow, totally thieve-worthy at five grand a pop, unable to deal with weather, too slow in traffic and not meant for it anyway, single-user, baggage crippled, short-range, annoying to pedestrians... frankly, aside from the gimmick (it balances... hoo hoo) I simply don't see the appeal.

      What we *need* is an electric car that is affordable, quick, baggage-capable, carries passengers, has decent range (300...400 miles or so) and can recharge in a few minutes. Ultracapacitors are at about 1/10th the energy levels required for this right now, and my guess is that within ten years, they'll be right in the "zone." Barring something *actually* revolutionary (like antigravity!), pavement and car-class transportation isn't going anywhere.

      Fact: Revolutions are made by people. Not by marketing declarations.

      --
      I've fallen off your lawn, and I can't get up.
  2. The Segway by kmhebert · · Score: 4, Interesting

    When "IT" was first announced, I thought Kamen had come up with a new form of fuel that would replace petroleum and really "change the world". So the scooter was kind of a let-down in comparison. Even so, I would love to have one and I imagine most people would. I just wouldn't want to pay for it!

    --
    Regular Meta Moderators are not more likely to get mod points.
    1. Re:The Segway by bigtrike · · Score: 4, Insightful

      Why do you need all that fuel anyways? Moving around a 2000lb vehicle with over a million parts which requires 50 square feet of paved space everywhere you take it is not a great solution to get a 150lb occupant from one place to another.

      Even if there was a better fuel, the motor vehicle is still one of the worst possible solutions to the problem. The segway is not a great replacement as it doesn't provide protection from the elements. Even then, a $300 bicycle is much faster than a segway and much cheaper to own and operate.

      k.i.s.s.

    2. Re:The Segway by agallagh42 · · Score: 4, Insightful

      The segway is a neat idea for a scooter, although it's a little expensive for what you get. It is by no means any kind of replacement for cars, even in an urban environment. There's two key features of cars that you'll never be able to implement on this kind of transportation device:

      1. Climate control. Even as simple as a roof and windows to keep out the rain, and a heater to keep out the cold. A $500 used Civic has that. The $5000 Segway does not.

      2. Secure storage. ie. a lockable trunk to store your stuff. Sure, it's not perfect, but in most areas you can reasonably sure your bags will still be in your trunk when you get back to wherever you parked it.

      So definitely not a car replacement. What Kamen should have been comparing it to was the bicycle. Unfortunately, the price/performance ratio still just doesn't add up when comparing to a basic $200 bike. You can carry just as much stuff on the bike, go just as fast, with no need to recharge it every night. You might get a little tired or sweaty, but if that's a major problem for you, see the $500 used civic. :)

      --
      Carpe Cerevisi - Seize the Beer
  3. Segway Not Impossible to Fall off by SirStanley · · Score: 5, Funny

    It's surprisingly not hard to fall off of a segway if you've never been on one before. You have no idea that you can't stand on it before it's been turned on. (I did that fell over caught myself)

    In addition. The Turning controls are on one of the handles and if you're drunk and jousting on Segways (Which is REALLY FUN btw.) falling off is pretty easy as well. I leaned to far forward which makes you go very fast I was attempting to charge through a hallway and while going fast I realized that I was quickly drifting towards the wall. I attempted to fix this but twisted to hard on the steering grip and it very quickly spun me in a 360 into the wall.. Which actually hurt pretty good. You don't have to be a president to fall off of one.

    --
    --------========+++Dont Feed The Lab Techs+++========--------
    1. Re:Segway Not Impossible to Fall off by Rosco+P.+Coltrane · · Score: 5, Funny

      It's surprisingly not hard to fall off of a segway if you've never been on one before. You have no idea that you can't stand on it before it's been turned on. (I did that fell over caught myself)

      George, is that you?

      --
      "A door is what a dog is perpetually on the wrong side of" - Ogden Nash
    2. Re:Segway Not Impossible to Fall off by CagedBear · · Score: 5, Funny

      Olympics 2008:

      ... and the Irish team remains the one to beat for the the drunken Segway jousting competition.

    3. Re:Segway Not Impossible to Fall off by Lumpy · · Score: 4, Funny

      and if you're drunk and jousting on Segways (Which is REALLY FUN btw.) falling off is pretty easy as well.

      that explains the strange marks I saw on the hallway floors during the white house tour.

      --
      Do not look at laser with remaining good eye.
  4. Case study? by E+IS+mC(Square) · · Score: 5, Funny

    >>it still uses it as a case study in how to create a media frenzy. It may be an even better case study in media backlash.

    Well, its looking only half the picture. Best case study would be "How to create media frenzy, completly fail to deliver it, and still remain in business"

    1. Re:Case study? by Moofie · · Score: 3, Insightful

      Seems to me like the only valuable thing for a PR firm to do would be to set peoples' expectations. If you overpromise and underdeliver, that's bad PR.

      --
      Why yes, I AM a rocket scientist!
  5. Never say never by gr8whitesavage · · Score: 4, Funny

    "pretty much impossible to fall off" - unless you are President Bush. http://news.bbc.co.uk/1/hi/world/americas/2989000. stm

  6. The segway has a perfect market by Rosco+P.+Coltrane · · Score: 5, Interesting

    but it's not the one its designer intended. Indeed, on a segway, you look like a total dork and you're dangerous (I was passed by one on the sidewalk, I can attest to this).

    But there's one area where segways excel, and that's giving a lot of freedom for disabled people to move around. Each time I hear about a segway story, it's about some handicapped person who finds it marvellous. Like this story for example, or this one which are rather typical.

    So in short: I reckon segways should be banned on public thoroughfares, and allowed anywhere for disabled people.

    --
    "A door is what a dog is perpetually on the wrong side of" - Ogden Nash
    1. Re:The segway has a perfect market by anomalous+cohort · · Score: 3, Informative

      I took a segway tour this year while on holiday. I had never been on one before. In the 30 minute pre-tour class, the guide explained why G.W. fell off. Basically, he neglected to turn it on to balance mode. Rule # 1 is don't step on until you see the smiley face.

      It was fun but I prefer riding a bicycle because you get zero exercise on a segway. It's heartening to hear you describe how it is useful to the disabled. My mother loves to travel to foreign cities where she spends days walking. She is too old to do that so I was thinking that she could rent a segway instead. Do you think that the segway would be useful for the elderly too?

    2. Re:The segway has a perfect market by RCO · · Score: 3, Funny

      Yeah, I've seen police using them too, and the first thought I had was "Great, now they get absolutely no exercise. The only thing they don't have is a place for their coffee and doughnuts." Granted, I was in a bad mood, so I may have been a little harsh with that thought.

      --
      'And all the monkeys aren't in the zoo Every day you meet quite a few...'
    3. Re:The segway has a perfect market by zippthorne · · Score: 3, Insightful

      Indeed. "Too fat to walk" is not a disability that should be treated with a device that further reduces exercise.

      --
      Can you be Even More Awesome?!
  7. Maddox took care of this 3 years ago. by Mikachu · · Score: 5, Funny

    How to render the Segway obsolete...

    BAM! Third wheel.

  8. Segways are great by Phoenix666 · · Score: 4, Interesting

    My GF and I rented Segways on a recent trip to Montreal. It was a blast. We zipped all over the waterfront, testing it on inclines, gravel, etc. It's pretty amazing how steep a surface it can climb. I wished it could go faster, actually.

    These things could revolutionize cities, but it's not an overnight proposition because you're battling for real estate on the road with cars. Cities like Montreal, with extensive and sensible bike lanes/routes, make the most sense initially. But if they sold them in NYC, you'd really have to sell models equipped with miniguns to defend yourself against crazy taxi drivers.

    In any case, if you get the chance to take one for a spin, do. It's really fun.

    --
    Do what you can, with what you have, where you are.
    1. Re:Segways are great by theStorminMormon · · Score: 3, Funny

      I'd like to see the segway handle the recoil of a minigun. I imagine that would make the ride more interesting.

      -stormin

      --
      The Southern Baptist Convention has creationism. On Slashdot, we have porn.
  9. Hype vs. reality by Rob+T+Firefly · · Score: 4, Funny

    A few months ago I finally got the chance to ride a Segway, at the HOPE convention. They had rented a pair and sectioned off a safe area to zoom around in, and it was a load of fun to ride around the hotel's mezzanine while laughing like Pee-Wee Herman.

    However, there was also a little bicycle that someone left lying around, and I got the chance to ride around the mezzanine on that for a while, also while laughing like Pee-Wee Herman. That was also a load of fun, one that wouldn't cost me four-figures to duplicate, require me to remain standing, or control my direction with what may be the most unnatural steering mechanism ever.

    Both rides gave me a sore throat friom all that Pee-Wee Herman laughing, though.

  10. Ultimate Problem: Too Expensive by Bigboote66 · · Score: 5, Insightful

    Like the article says, a $5000 scooter. There are electric scooters out there that could also be carried onto a subway car with you, but they're 1/20th the price. Sure, they don't have the same range, or cool factor, but who the heck did Kamen think his market was? We're talking about a device to make it easier for people to get from public transportation hubs to their destination endpoints. These aren't the kind of people that have $5000 to waste on a personal transporter. You're talking about 10 years of bus transfers before it pays for itself.

    I live about a mile from nearby subway stations, and have been known to be an early adopter - a perfect candidate for a Segway (other than the fact that I'm not sure about it's viability in Boston winter conditions). I told myself that I'd buy one once they got down to about $1500. Well, it's five years later and the price hasn't budged. If they really wanted to change the world, they would have figured out a way to sell them for $1000.

    -BbT

  11. A few points by Otter · · Score: 4, Insightful
    • This thing was *so* ludicrously overhyped that there was no way it couldn't be a disappointment. That it turned out to be classic "good advertising kills a bad product" was icing on the cake.
    • Somebody here hit it right on the nose five years ago -- during the dot-com boom there were rich stupid dorks with money to spend on something like this. But not in 2001.
    • Five years later, I've never seen one in person, and I live in one of the two or three most tech-heavy cities in the world. The Segway may well be fun, but it doesn't look at all fun to me in pictures and the company has never bothered to market them intensively enough to show me otherwise.
    • As skeptics pointed out from day one, the Segway has no advantage for commuting or transportation over cheaper, simpler existing devices (feet, bicycles, handicapped scooters) in real-world situations.
  12. Last time I recall the Segway on Slashdot... by StressGuy · · Score: 4, Insightful

    I made a post that, in order for it to be successful, it must do the following.

    1) Be an order of magnitude cheaper

    2) Break down into a package small and light enough to carry on public transportation

    Otherwise, it's just an expensive glorified electric scooter

    I stand by my original accessment...

    --
    A goal is a dream with a deadline
  13. i heart slashdot by NoData · · Score: 5, Funny

    Only here would a caveat about drunken Segway jousting be modded "informative."

  14. Re:As Does Chicago by ConsumerOfMany · · Score: 5, Funny

    These tours are also conveniently known as the "tourists who we will beat up and mug" pre-screening process........

  15. Segways will flourish when patents expire by erroneus · · Score: 4, Interesting

    ... the cost of these things is impractically high right now. Once competition is allowed to play, we'll see hundreds of knock-offs from other companies at rates that make them practical. By that time, they'll be even better with fuel cells and better batteries.

  16. It's not THAT complicated, after all... by Yvan256 · · Score: 3, Interesting

    Someone made a "segway" with the old Lego MindStorms kit :
    http://www.teamhassenplug.org/robots/legway/

    I can see the Segway being expensive for being an electric scooter, but 5000$USD is way too expensive.

  17. my main issue with the segway: by imsabbel · · Score: 4, Insightful

    Standing on a spot for a longer time is actually LESS comfortable than walking around.

    I would rather walk than stand put on that little platform, as is.
    if it were twice as fast, then it would make sense (but than again, its autostabilisation would crap its virutal pants when dealing with 4 times the kinetic energy).

    I met one once in real live, and while it was faster than walking pace, i could effortlessly drive a lot faster on a bike (which is cheaper, has "unlimited range", a physical autostabilisation called "rotational inertia" and light enough to just pick up and carry up some stairs)

    --
    HI O WISE PRINCE. WHT TOOK U SO DAM LONG?
  18. If Paris Hilton can fall off a Segway ... by kiddailey · · Score: 5, Funny

    ... it can't be impossible! :D

    http://www.youtube.com/watch?v=cxtc75biScU

    She almost had a shish-ka-Paris with that mop strapped to her backside.

  19. Well, that's the real life test, right there by Moraelin · · Score: 3, Insightful
    Even so, I would love to have one and I imagine most people would. I just wouldn't want to pay for it!


    Well, see, that IRL is actually the whole issue and measure of a product's worth: whether you'd pay the price for it, or not.

    Because if we're talking as in "well, if it was free of charge, I'd get one", then you've covered pretty much everything in that category. I know wouldn't refuse a lot of things, if they were free, even if they're bloody stupid and/or I have no intention of using them more than once or twice. But if they cost 0$, hey, I can just chuck it in the garbage bin later and I've lost nothing, right?

    The problem is that IRL most things aren't free, and bang/buck is actually a very important criterion. There's a moment when you look at a toy and at it's price tag, and decide, "gee, it would be bloody _stupid_ to pay _that_ much for that." And many a product ends up a dud not because it's a stupid product per se, but because it's just not worth the price tag it comes with.

    And that's where the Segway failed. You're not the only one who wouldn't mind one for free. I wouldn't either. I don't think much of it as a means of transportation, but, hey, it might make a good high-tech toy to play once or twice with. But when you slap a $5000 price tag on that toy, it start's looking like a stupid toy for people with more money than brains. I could even afford that price very easily, but looking at it from a bang-per-buck perspective, it's entirely too little bang for that kind of buck. I can easily think a _lot_ of other stuff to blow my money on, that would be more useful, fun, or whatever.
    --
    A polar bear is a cartesian bear after a coordinate transform.
  20. Seems like bad PR to me by Moraelin · · Score: 4, Insightful

    The ultimate purpose of PR or marketting is to sell a product. That's it. That's why we pay those people.

    In the over-production economy of today it's damn easy to produce lots of anything, but it's hard to sell it. Insert your favourite product and major corporation manufacturing it, and it would be trivial for them to ramp their production to the point where it exceeds world demand. Nike or Adidas could swamp the world in sports shoes, Samsung could bury the world in TVs, and Coca Cola could easily ramp its production to the point where the whole human species could drink only that. That's not the problem. The problem is selling that stuff.

    _That_ is the problem that marketting and PR were supposed to solve. Plain and simple. That's why their clients pay for their services.

    A marketting or PR campaign whose backlash actually hurts product sales (e.g., Daikatana and the massive backlash to the "John Romero will make you his bitch" campaign), is plain and simple a flop. I don't know how you want to redefine PR's job, but from the client's point of view, he didn't get _his_ problem solved: selling more products. That's the real problem he had and needed solved. Anything else is just missing the point and solving the wrong problem.

    Just exposure is damn easy to get. You only need to fund a spam campaign or something equally stupid, and you'll get all the negative exposure you can possibly hope for. Or get your products to fail in some spectacular way. (Incendiary laptops with Sony batteries, anyone?) That'll get you in everyone's head. But that's not the exposure anyone actually wants.

    The trick is getting the kind of exposure that makes people actually want to buy the product. You need to get people to associate product with being cool, trendy, hip, or just having some benefit out of it. Stuff that makes them want to buy product X instead of product Y. (E.g., make them want Coca Cola instead of Pepsi or water from the tap.) That's really what the client pays for, and that's why he pays trained experts instead of just doing some hare-brained publicity stunt himself.

    Isolating half of the issue as "only that's my job, and it doesn't involve whether or not it helps you" is missing the point. Saying "my job is to create market awareness, it's not my job whether it also helps your business or kill it" is as stupid as hearing a surgeon say, "well, my job is only to cut you open, not to actually remove your appendix and/or make sure you survive."

    --
    A polar bear is a cartesian bear after a coordinate transform.