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Segway Recalling 23,000 Scooters

DocJohn writes, "For the second time in 3 years, Segway has announced a recall of all Segway Personal Transporters. The problem described is that the Segway 'can unexpectedly apply reverse torque to the wheels, which can cause a rider to fall. This can occur when the device is tilted back by the Speed Limiter and the rider comes off and then back onto the device within a short period of time.' A software update is needed to fix the problem." This AP story mentions President Bush's 2003 stumble on a Segway without speculating on whether the cause was the software glitch behind the current recall.

12 of 162 comments (clear)

  1. Dubya's segway fall by crazyjeremy · · Score: 4, Funny

    For those who haven't seen Dubya's presidential tumble... see it here

    1. Re:Dubya's segway fall by lxs · · Score: 4, Funny

      The president commented this morning on this latest development:

      "I did not fallify! Our secret service determined that the wheels of my Segway were spinning on an Axle of Evil. Mr. Kamen is on his way to Gitmo as we speak!"

    2. Re:Dubya's segway fall by ZPWeeks · · Score: 5, Funny

      That's not due to a software glitch. That's a special feature...

  2. Re:23,500 by crazyjeremy · · Score: 4, Informative
    Did you read the post? It says:
    For the second time in 3 years, Segway has announced a recall of all Segway Personal Transporters
  3. Shocking by eyeball · · Score: 4, Funny

    The shocking part of the story: there are 23,000 Seqway's out there?

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    _______
    2B1ASK1
  4. That's too bad. by Noose+For+A+Neck · · Score: 4, Funny

    Hopefully, they'll screw up their patch and make sure everyone who rides a segway gets thrown ass-over-teakettle as soon as they get on.

    --

    Software piracy is victimless theft.

  5. Critical Updates by Entanglebit · · Score: 4, Funny
    A software update is needed to fix the problem
    Your scooter is now downloading Critical Updates necessary to keep me in line. So get the hell off my back or I will dump you off, so help me God.
  6. Re:President Bush's fall by Slartibartfast · · Score: 4, Informative

    Yes, they do. Apparently, however -- and I got this from someone who actually works at Segway -- he hadn't been given formal training, and stepped on it when it hadn't yet been powered up. No gyros spinning, DAMN hard to balance. (I actually made the same mistake -- you WILL go down when 100 lbs. with a very low center of balance is disagreeing with you.)

  7. Classic Case of How To Break Software by G4from128k · · Score: 5, Informative

    This doesn't surprise me. It's just another example of how easily programmers fall into the trap of common "use cases" when writing software. Too often, programs are written on the assumption on a simple linear chain of events driven by a use case. In the Segway example, it would appear that the people who wrote the control logic for the scooter assumed that people would get on the machine from a full stop and get off the machine at a full stop. Remounting the machine during the stopping process violated this assumption and exposed a fault in the control logic. I see this type of problem all the time on e-commerce sites (even Amazon.com has the problem) when the buyer attempts to unroll part of a transaction to change something or check an alternative path in the buy/ship/bill/confirm cycle.

    The point: always assume the user might do anything at any point in time.

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    Two wrongs don't make a right, but three lefts do.
  8. A 21st century update to the old moped joke... by dr_dank · · Score: 5, Funny

    Segways are like fat chicks. They're both fun to ride until one of your friends sees you.

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    Where does the school board find them and why do they keep sending them to ME?
  9. Why recall a product? by 140Mandak262Jamuna · · Score: 4, Funny

    Stupid Segway, it is recalling scooters and trying to fix it. The right thing to do is to encourage everyone to follow "responsible disclosure" which means nobody should disclose anything about it. If and when a fix is ready, post instructions on how to fix it once a month, on a Tuesday. Then people should get the replacement parts mailed to them and they should install the "patches". That is the way to billions folks.

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    sed -e 's/Chuck Norris/Rajnikant/g' joke > fact
  10. Re:Dubya's segway fall (the definitive answer) by opti6600 · · Score: 5, Informative

    Bush fell off of the unit because it wasn't turned on in the first place. He never keyed the unit to power, nor switched it to what's called "Balance Mode" - most of the introductory material highlights this extremely well. He took it out of the box and then stood on it. You're also supposed to charge it before use to condition the batteries, which he also failed to do.

    Also, "reverse torque" wouldn't cause him to fall -forward- unless he managed to have corrected it and somehow caused a wheel to spin out on flat, regular asphalt, which is nigh impossible.

    I'm honestly not too concerned with this recall - it seems like it happened when people first started to learn how to use the units, where they would get freaked out by the unit tilting back to warn them of the unit's speed limitations, and then stepped off. Jump right back on, and bad things -can- happen, apparently.

    -Jordan