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Segway Recalling 23,000 Scooters

DocJohn writes, "For the second time in 3 years, Segway has announced a recall of all Segway Personal Transporters. The problem described is that the Segway 'can unexpectedly apply reverse torque to the wheels, which can cause a rider to fall. This can occur when the device is tilted back by the Speed Limiter and the rider comes off and then back onto the device within a short period of time.' A software update is needed to fix the problem." This AP story mentions President Bush's 2003 stumble on a Segway without speculating on whether the cause was the software glitch behind the current recall.

21 of 162 comments (clear)

  1. Dubya's segway fall by crazyjeremy · · Score: 4, Funny

    For those who haven't seen Dubya's presidential tumble... see it here

    1. Re:Dubya's segway fall by lxs · · Score: 4, Funny

      The president commented this morning on this latest development:

      "I did not fallify! Our secret service determined that the wheels of my Segway were spinning on an Axle of Evil. Mr. Kamen is on his way to Gitmo as we speak!"

    2. Re:Dubya's segway fall by ZPWeeks · · Score: 5, Funny

      That's not due to a software glitch. That's a special feature...

  2. Re:23,500 by crazyjeremy · · Score: 4, Informative
    Did you read the post? It says:
    For the second time in 3 years, Segway has announced a recall of all Segway Personal Transporters
  3. President Bush's fall by swelke · · Score: 3, Insightful

    This AP story mentions President Bush's 2003 stumble on a Segway without speculating on whether the cause was the software glitch behind the current recall.

    More likely he just didn't know how to ride particularly well yet. They do take some practice.

    --
    Have you ever wondered How to Take Over
    1. Re:President Bush's fall by Slartibartfast · · Score: 4, Informative

      Yes, they do. Apparently, however -- and I got this from someone who actually works at Segway -- he hadn't been given formal training, and stepped on it when it hadn't yet been powered up. No gyros spinning, DAMN hard to balance. (I actually made the same mistake -- you WILL go down when 100 lbs. with a very low center of balance is disagreeing with you.)

  4. Shocking by eyeball · · Score: 4, Funny

    The shocking part of the story: there are 23,000 Seqway's out there?

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    2B1ASK1
    1. Re:Shocking by Jeff+DeMaagd · · Score: 3, Insightful

      This is where some of our DHS money went. Granted, supposedly it has really paid off for patrolling cops in reducing vandalism, though I don't know what benefit they have over bicycles that offset the steep cost difference.

    2. Re:Shocking by GreyPoopon · · Score: 3, Funny
      though I don't know what benefit they have over bicycles that offset the steep cost difference.
      Officers don't have to curb their doughnut habits in order to ride them effectively.... Yeah, moderate me as troll. I just couldn't resist.
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      GreyPoopon
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      Why is it I can write insightful comments but can't come up with a clever signature?

  5. That's too bad. by Noose+For+A+Neck · · Score: 4, Funny

    Hopefully, they'll screw up their patch and make sure everyone who rides a segway gets thrown ass-over-teakettle as soon as they get on.

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    Software piracy is victimless theft.

    1. Re:That's too bad. by jimstapleton · · Score: 3, Insightful

      Why, there are plenty of valid reasons for getting/using them. It's not just an "I have too much money on my hands" kind of thing.

      Ex, I've got bad vision and can't drive a street operated motor vehicle. A segway could actually be useful for me in this case, especially in a city with less than sufficient mass transit.

      Now, Yes, I could ride a bike, but so could everyone who drives their own car.

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      34486853790
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  6. Critical Updates by Entanglebit · · Score: 4, Funny
    A software update is needed to fix the problem
    Your scooter is now downloading Critical Updates necessary to keep me in line. So get the hell off my back or I will dump you off, so help me God.
  7. Classic Case of How To Break Software by G4from128k · · Score: 5, Informative

    This doesn't surprise me. It's just another example of how easily programmers fall into the trap of common "use cases" when writing software. Too often, programs are written on the assumption on a simple linear chain of events driven by a use case. In the Segway example, it would appear that the people who wrote the control logic for the scooter assumed that people would get on the machine from a full stop and get off the machine at a full stop. Remounting the machine during the stopping process violated this assumption and exposed a fault in the control logic. I see this type of problem all the time on e-commerce sites (even Amazon.com has the problem) when the buyer attempts to unroll part of a transaction to change something or check an alternative path in the buy/ship/bill/confirm cycle.

    The point: always assume the user might do anything at any point in time.

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    Two wrongs don't make a right, but three lefts do.
  8. Bush stumble was caused by another defect ... by Anonymous Coward · · Score: 3, Funny

    It was an intelligence failure. No one could have predicted it. Any criticism of it is emboldening our enemies.

  9. A 21st century update to the old moped joke... by dr_dank · · Score: 5, Funny

    Segways are like fat chicks. They're both fun to ride until one of your friends sees you.

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    Where does the school board find them and why do they keep sending them to ME?
  10. Amazing by Cctoide · · Score: 3, Funny

    Wow... for once, a product recall that isn't issued because the products are catching on fire and/or exploding! Simply amazing.

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    "Let's face it, it's a good story. Accuracy would kill it."
  11. Re:Tilted Back by EnglishTim · · Score: 3, Funny

    Back tire? Wheelie?

    Do you even know what a Segway is?

  12. Why recall a product? by 140Mandak262Jamuna · · Score: 4, Funny

    Stupid Segway, it is recalling scooters and trying to fix it. The right thing to do is to encourage everyone to follow "responsible disclosure" which means nobody should disclose anything about it. If and when a fix is ready, post instructions on how to fix it once a month, on a Tuesday. Then people should get the replacement parts mailed to them and they should install the "patches". That is the way to billions folks.

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    sed -e 's/Chuck Norris/Rajnikant/g' joke > fact
  13. Look Ma...No Teef! by SockPuppet_9_5 · · Score: 3, Funny

    The Segway was created to help change the way we design our cities, but it seems ended up changing the way we design our dental plans...

  14. perhaps a new ad campaign? by denttford · · Score: 3, Funny

    "Rollback across America!"

    Thanks, I'll be here all week.

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    Leben Sie jetzt die Fragen.
  15. Re:Dubya's segway fall (the definitive answer) by opti6600 · · Score: 5, Informative

    Bush fell off of the unit because it wasn't turned on in the first place. He never keyed the unit to power, nor switched it to what's called "Balance Mode" - most of the introductory material highlights this extremely well. He took it out of the box and then stood on it. You're also supposed to charge it before use to condition the batteries, which he also failed to do.

    Also, "reverse torque" wouldn't cause him to fall -forward- unless he managed to have corrected it and somehow caused a wheel to spin out on flat, regular asphalt, which is nigh impossible.

    I'm honestly not too concerned with this recall - it seems like it happened when people first started to learn how to use the units, where they would get freaked out by the unit tilting back to warn them of the unit's speed limitations, and then stepped off. Jump right back on, and bad things -can- happen, apparently.

    -Jordan