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(Mis)Tracking Web Traffic

PreacherTom writes "Online advertising is considered by many to be the most dependably trackable ad medium of all time, with revenues expected to grow to $16 billion in this year alone. However, companies are finding that competing methods of measuring web traffic are giving contradictory results. Since advertising revenues are based directly on the traffic developed, this news could mean serious trouble. For example, valuations for startups such as Facebook and YouTube appear to be doubling every few months, but those numbers are based on traffic figures that could be misleading."

25 of 121 comments (clear)

  1. General Traffic Figures are useless. by dada21 · · Score: 4, Insightful

    I'm not sure it matters. I advertise my own businesses on the web, and I accept advertising on my sites. I've sold numerous ads just for my site for repeat customers who realize I give them more than they pay out of supporting my site. I support some sites repeatedly because those sites make me a profit for what I invest.

    If you're a big company, you gauge your profits NOT on what others say but what you actually witness through numbers paid and profits made. If you don't make a profit, the traffic reports mean NOTHING. If you make MORE profits than you were expecting, the traffic reports mean NOTHING.

    Most advertisers already know this. If they're complaining about false traffic statements, they're not working hard enough. They basically are trying to automate something that still needs human intervention -- for now.

    Facebook and MySpace and YouTube are terrible places to advertise, in my experience. The visitors you get are completely worthless (in my businesses) because they don't convert to sales. On the other hand, that whole "long tail" idea works for me -- I advertise on the smallest blogs, the tiniest forums, the most niche communities, and those consumers thank me for supporting their communities by buying my products and services. I look at the traffic figures of the largest sites and realize "These numbers do not tell the truth about convertibility."

    My link below takes you to my sites, and some slashdot readers say I am a spamming troll. I'm not. MOST slashdot readers who come back to my sites already block my ads (as I request that they do!). I post my links for a different kind of profit -- the profit of gained information my my readers and sharers, including those who oppose my views. The ads on my sites are for people who find me via search engines, who are looking for products, and who get those products from the advertisers. The advertisers who target me directly aren't concerned that I only have an Alexa rank of 200,000-400,000 and a PageRank of 5-6. They care about my targetted market, people who are interested in what I talk about, and what my ads sell.

    My advertisers (and readers) are also free to look at my site statistics (sitemeter is open on my sites). This tells them who is coming -- google searches, not MySpace losers. This makes my sites more valuable to products that are in-line with what I "preach" daily.

    General traffic figures are useless.

    1. Re:General Traffic Figures are useless. by pandrijeczko · · Score: 3, Funny
      'm not sure it matters. I advertise my own businesses on the web, and I accept advertising on my sites. I've sold numerous ads just for my site for repeat customers who realize I give them more than they pay out of supporting my site. I support some sites repeatedly because those sites make me a profit for what I invest. If you're a big company, you gauge your profits NOT on what others say but what you actually witness through numbers paid and profits made. If you don't make a profit, the traffic reports mean NOTHING. If you make MORE profits than you were expecting, the traffic reports mean NOTHING.

      Whoa! Slow down there, cowpoke! Ya lost me frum dat big ol' word "matters". Ya ought'a remember most of us here simple Slashdot townsfolk be simple code farmers a-tinkering with dem der machines till da cows come home. Why, we even has us a good hearty laugh at dem words "Microsoft Works".

      --
      Gentoo Linux - another day, another USE flag.
  2. Hey, without even thinking too hard . . . by mmell · · Score: 3, Insightful
    Of course internet traffic can reliably be measured, but the actual amount of content ever making it past human eyeballs can't (do the words "adblock" and "clickfraud" ring any bells?).

    Then again, who cares if the marketing drones of the world want to live in a fool's paradise? That's exactly where they belong!

    Oh, and BTW - FIRST POST!

  3. Lies, Damn lies? by ackthpt · · Score: 4, Insightful

    It seems every FM station used to claim on the air they were the number one station. They always clipped the bit which should have continued, "in male age group 20 to 25, we suck hind tit in all others."

    With fake clicks and hijacking by mal/spy-ware, I'd be hard pressed to believe anything other than actual sales figures and even then with the hijacking the question is, 'who's ad led to the sale?'

    --

    A feeling of having made the same mistake before: Deja Foobar
    1. Re:Lies, Damn lies? by TubeSteak · · Score: 2, Insightful
      In June, Sternberg [of Meebo] invited comScore's [site tracking company] researchers to his Palo Alto (Calif.) office to look at his company's server logs. "Here is our data, and here is your data. Something is wrong!" he told them, to no avail. Sternberg and his co-founders have thrown up their hands and have decided to publicly disclose all their internal numbers. One thing they're counting on is that people will take into account the amount of time members spend on the service.
      In a perfectly competitive economy, there is perfect/complete information.

      The only problem is that in many situations, part of that perfect information would give your competitors an advantage... so it gets hidden, which prevents perfect markets.
      --
      [Fuck Beta]
      o0t!
  4. What?!? by vancondo · · Score: 2, Funny

    Do my eye's decieve me? You used the words 'misleading' and 'advertising' in the same writeup. Surely those words don't belong together!

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    Vancouver housing sucks

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    1. Re:What?!? by Nos. · · Score: 4, Funny

      No, misleading and advertising are very common... the surprise here is that its the advertisers that are being mislead. Its like a Soviet Russia thing.

  5. Huh? by Tarlus · · Score: 3, Interesting

    How is this "serious trouble"? Not to be a troll or anything, but why does it matter that much if web advertisers have inaccurate figures on their incoming traffic? Especially in a world that readily embraces advertisement and popup blockers?

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    1. Re:Huh? by Rob+T+Firefly · · Score: 2, Insightful

      It's serious trouble for the ad companies, as they suddenly realize their trade has nowhere near as much effect in the civilized world as their business plan requires. How would you like to find out that your customers aren't getting what they pay you for, thanks to more and more people specifically filtering out your work when using the Internet? Time to search the want-ads.

  6. Facebook is Bad Example by mattwarden · · Score: 2, Insightful

    Facebook is a poor example, because their advertising model makes no sense to begin with. You pay a fixed price for rotation on a particular day, but you have absolutely no idea whether that will be 1 impression or 1 million impressions. It all depends on how many other people pay for that particular day. Given this, the amount of traffic the site receives doesn't really impact the value of an advertising dollar as much the number of advertisers for that day does.

    1. Re:Facebook is Bad Example by TubeSteak · · Score: 3, Informative

      Actually, FaceBook kinda garauntees a minimum number of ad rotations.

      It is 2,500 for large schools or "you are targeting a small school where there may not be enough people or traffic to display your Flyer 2,500 times a day. In this case, we will display your Flyer as many times as we possibly can."

      If you're a registered user, I think it's something like 10,000 impressions a day, with the same caveat as above.

      --
      [Fuck Beta]
      o0t!
  7. Maybe we should let Deibold tabulate this by Anonymous Coward · · Score: 2, Funny

    Just a thought :).

  8. So let me get this right.... by pandrijeczko · · Score: 3, Funny
    ...web site traffic monitoring can give inaccurate results meaning that a few greedy rich people will potentially lose a whole heap of money, go into shock and die from massive coronaries...

    So what's there to fix?

    --
    Gentoo Linux - another day, another USE flag.
  9. So who is it, anyway? by radarsat1 · · Score: 2, Interesting

    So who the hell is actually clicking on all these online advertisements?
    Who is actually responding to and buying things from spam emails?

    I just don't understand how these kinds of things can be profitable, given that I've never met anyone dumb enough to fall for them. I certainly have almost NEVER seen an internet ad and said, "hey that's just what I'm looking for! CLICK."

    I mean, I understand that it has value in the sense that it puts logos in front of peoples faces and reminds them about products and such, but where is the direct value in online advertising? No one honestly clicks on website ads on purpose.

    1. Re:So who is it, anyway? by MightyYar · · Score: 5, Funny

      Alright, I admit it... once... just once... I punched the monkey.

      --
      W..w..W - Willy Waterloo washes Warren Wiggins who is washing Waldo Woo.
    2. Re:So who is it, anyway? by jfengel · · Score: 4, Insightful

      There's a difference between the people clicking on spam emails and people clicking on online ads.

      If you're buying stuff from spam, then you're intolerably stupid. There's certainly good money to be made from marketing to the intolerably stupid, but that money isn't supporting anyhing I care about.

      Online advertising, on the other hand, often supports web sites that are providing value to you. There are all sorts of reasons for non-stupid people to click on them.

      * Clicking provides financial support to a web site (like Slashdot) that you like.

      * Because the ads are targeted to a subject you are interested in (because you visited the web site), there's at least a chance you want the product. It may be a wine press advertised on a wine-brewing web site, or a new bit of hardware on Slashdot, but the link is in front of you and it's easier to click on the thing than to go search for it. (Even if you don't click, you've now heard of it, and when you decide to spend some money it'll be one of the things in your mind.)

      * More recently, they have ways of advertising geographically. If it's a restaurant you might like or a shoe store, you'd have to find out where it is, and you might as well click through the link. Again, it's faster than a separate search, and better targeted than spam.

      Obviously this isn't an immense boon, but it is a small one, and if the ads themselves aren't obnoxious, it doesn't hurt to encourage it. I'd never, ever, ever click on a Flash ad or an animated-gif ad, because I don't want to encourage it. But if a polite text ad helps keep some site up and running, it costs me nothing and profits both the web site and the store.

    3. Re:So who is it, anyway? by HarvardAce · · Score: 2, Interesting
      I just don't understand how these kinds of things can be profitable

      It can be quite unbelievable, and it applies to more than just online advertisements. It's hard to believe that a $2.5 million advertisement during the Super Bowl is profitable, but I trust that the companies that buy these spots have done their research and it is actually profitable. Overall Anheuser-Busch spent $850 million on advertisements in 2005. While not all of that is advertising beer (they have a few amusement parks for example), let's say that half of it was on beer and they make a profit of 50 cents per bottle/can or equivalent. That means their advertisements would have to increase sales by 850 million bottles of beer in order to make a profit. This is of course greatly simplified, but it is a good exercise to show how susceptible the population is to advertisements.

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      Note to self: Stop putting jokes in my insightful comments so I can get something other than +1 Funny!
    4. Re:So who is it, anyway? by ljw1004 · · Score: 2, Interesting

      "if a polite ad helps keep some site up and running, it costs me nothing."

      So where does the ad money doesn't come, do you think? In 1999, spending in the US on advertising was about $6000 per capita. We ourselves are spending all this money, in the form of inflated product prices, to subject ourselves to the ads. How much of that money trickles into the websites we wish to support? I don't know, but I bet it's only a tiny fraction.

  10. How do you measure profits made? by spun · · Score: 5, Insightful

    You said: If you're a big company, you gauge your profits NOT on what others say but what you actually witness through numbers paid and profits made. If you don't make a profit, the traffic reports mean NOTHING. If you make MORE profits than you were expecting, the traffic reports mean NOTHING.

    Great. Now, how do you measure profits made from advertising, because as I understand it, that is the issue under discussion here. You have taken the problem and restated it without adding anything of value to the discussion. I think you must not have read the article. How do you measure profits accruing from one advertising source over another? If you have some new and better way of doing that, you could make a million. If you don't, well, you have added nothing to the discussion except to restate the problem.

    Sorry if that sounds harsh, I don't mean it to.

    --
    - None can love freedom heartily, but good men; the rest love not freedom, but license. -- John Milton
    1. Re:How do you measure profits made? by HarvardAce · · Score: 2, Informative
      Now, how do you measure profits made from advertising, because as I understand it, that is the issue under discussion here.

      Determining the profit from a particular advertisement is actually quite easy in the online world. You can give each advertisement its own identifier and track the visitors from a particular advertisement and see how they relate to your sales. This is not perfect -- some people will have cookies turned off or will come back later, and perhaps some of these customers would have come even if they didn't see an advertisement, but in general this will be an accurate depiction of your profits from a particular advertisement.

      The real issue is determining the potential of a (future) advertisement on a particular site, or determining the overall worth of a site based on the number and demographics of the site's visitors. This is a far more difficult question to answer. The best way to do this would be to gather the information from the existing advertisers themselves, but no advertiser in their right mind would want to freely share that information to other external entities.

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      Note to self: Stop putting jokes in my insightful comments so I can get something other than +1 Funny!
  11. Ad impressions do not lie by valtoid · · Score: 2, Interesting

    The most reliable form of web traffic measurement is reported ad impressions from a reputable 3rd party like DoubleClick. They do a fine job of eliminating bots and spiders (unlike log files) and only meaure an impression once an ad is served. Eliminate pop-ups and unders (which our sites do not take) and one can get a true measurement of traffic. If you have on average 2 ads per page on your site and monthly ad impressions served is 100,000, then you have 50,000 monthly page views. Sure you are still in effect undercounting when you factor in ad blocking, etc....but what do investors and VCs really care about, the ability to generate revenue. Ad impressions are the true way to factor that in and provide a fair measurement of traffic. ComScore and Neilsen are antiquated measurements of traffic, how many Slashdot users out there would download ComScore software to be a part of a web "panel"??? I don't think many of us would do that.

    1. Re:Ad impressions do not lie by hotdiggitydawg · · Score: 2, Insightful

      Sure... meanwhile, anyone else here have doubleclick blocked by NoScript / hosts file / firewall / cookie filter / etc. ? I'm an aggressive whitelister of good sites, and those of course are free to advertise directly to me, but I can guaran-fucken-TEE that doubleclick don't get to see that ad impression. I will let certain people advertise to me direct but I will NOT become an entry in a third-party's database.

  12. this takes me back by xoundmind · · Score: 3, Interesting

    Remember the horrible old days when Webalizer stats were being misinterpreted wholesale? I inherited the primary coding responsibilities for a large consumer health site. It was about 10,000 static html pages and the site relied on Webalizer "hits" for years. Even reported them as such to the large pharmaceutical companies that sponsored the site. After we converted the site to being MySQL driven and actual page views were accurately recorded, the sponsors, editors and project managers FLIPPED. Like it it was the programmers fault that they had been so stupid all of those years....and perhaps acting fraudulently towards the advertisers. Mercifully, I worked on other angles than stats, but the other programmer caught hell for a year.
    I'm sure others in the audience have similar horror stories.

  13. sad to say, but I agree by Phantom+of+the+Opera · · Score: 2, Insightful

    "The advertisement is the most truthful part of a newspaper." - Thomas Jefferson

  14. Nothing new by cronian · · Score: 2, Interesting

    Web advertising statistics have been manipulated and misleading since the beginning of the dot com era. While the internet advertising makes it easier to track usage statistics more accurately, site owners have strong incentive to lie. Furthermore, 1000 impressions != 1000 impressions.

    There are lots of different tricks. If you selling by the impression, you can move the ad to a less visible spot on the page. You can also commit outright fraud, and just release the wrong numbers. As we've seen, clicks can be manipulated by bots. Internet advertising is more than anything about conversions and sales. How many people make it to your web page, and actually do something. If you're smart, you'll adjust your ad buys accordingly and ignore misleading statistics.