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Apple Should Get Out of Hardware?

SQLGuru writes to mention an analyst recommendation being reported on ZDNet. Despite a BusinessWeek article about Apple's record breaking hardware sales, the folks at Gartner think Apple should get out of the hardware business. Calling for the company to license its hardware to Dell, the analyst company says that gains in Apple's hardware sales are simply not sustainable. From the article: "Apple's margins for its Mac business, currently around 40 percent, are only sustainable because component makers such as Intel choose to prop up the business, Gartner claimed. Given that HP has forced Intel to offer it comparable pricing to Dell, Intel is unlikely to continue to subsidise Apple, the analyst argues. 'As a result of permanently changed market conditions, Intel has been forced to restructure and, in our opinion, cannot go on supporting Apple (or any other customer) indefinitely.'"

23 of 730 comments (clear)

  1. But the iPod by mei_mei_mei · · Score: 5, Insightful

    is hardware!

  2. Clue by Gary+W.+Longsine · · Score: 5, Funny

    Garner should get out of the clue business. The industry trade press props them up and everybody knows they haven't made a decent clue for years.

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    1. Re:Clue by ericdano · · Score: 5, Interesting

      Being a user of both Windows and Macs, I'd say that I'd always get Apple's hardware. It might be a little more expensive than a build your own machine, but, it will last longer. The PowerMac 9500 I bought in 1996 I just recently retired. But the Windows machine I put together in 1997 got retired in 2000, then then next one was built, and retired in 2003, and the next one was built, and will be retired for a new iMac 20".

      The iMac is wonderful machine. Elegant, quiet, fast. Ok, sure, you can't open it up and add in a card. But who does? I can add a firewire/usb2 audio interface, or hard drives.

      I dunno. Looking though the last Dell catalog I got, I didn't see anything I'd buy. And the prices aren't all that much greater than Apple's stuff.

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    2. Re:Clue by not-enough-info · · Score: 5, Interesting
      Apple, on the other hand, only has to support a handful of models that they have produced themselves. They literally can have a single room somewhere with an example of every computer that their software needs to support.

      And, in fact, they do.
      http://developer.apple.com/labs/index.html
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      ---k--
      </stupid>
  3. Hey ZDNet... by mr100percent · · Score: 5, Funny

    1997 called, they want their Apple doomsaying back!

  4. I haven't heard this one in a while. by rolfwind · · Score: 5, Insightful

    This used to be the standard advice given when Apple was ailing in the 90's. Back then it was slightly different, as they were suggesting that Apple license out their OS and let others handle the hardware side.

    But controlling the hardware is good for Apple. When none of the PC manufacturers jumped onto USB, Apple did. The same with Firewire.

    This is why hardware is good for Apple. Because they can innovate like that with the least amount of Red Tape.

    Without hardware, they would not have had their successes no matter how awesome Mac OS X - iPod, iMac, their notebooks in general.

    Hell, I think they should produce more hardware - like a Newton successor, preferably something small and that can slide into a PCMIA slot to do the syncing and charging.

    Anybody who suggests Apple gets out of hardware is smoking something. And it's not the good stuff either.

  5. Apple Get Out of Hardware? by ackthpt · · Score: 5, Interesting

    Seems they tried that before and Apple was in such dire straits Jobs returned to salvage the company and close down the external Mac builders. Let's face it, Apple has survived because the dictatorial nature of product development at Apple means they can establish the trends and bail on those that don't do well, without worrying about maintaining a library of drivers even an orangitan couldn't keep up with (Ook) The PC/Windows path has Microsoft trying to keep an overweight operating system working on a staggering array of hardware combinations. Small wonder very few actually know what the heck is going on with things and most problems are countered with "did you try updating the drivers" or "Have you tried disconecting things until it works" or "You need to do a full re-install"

    I wouldn't agree with having Dell make the machines, either. Their quality isn't a shade of what it once was. Dell made their name with competitively priced hardware which was built almost as solidy as IBMs. Now it's all cranked out in China and is as good as anything else cranked out in China, so there's no real advantage over competitors.

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    A feeling of having made the same mistake before: Deja Foobar
  6. Moo by Chacham · · Score: 5, Insightful

    Is he saying Apple's core business was seeded by Intel. And that without Intel rooting for them, it'll be the pits, so Apple should branch out into other areas?

    Actually, Apple has a good name, with solid products like the Macbook, iPod, and OS X. I don't think Apple will have that mcuh of a problem. People don't run to Apple because of price, they run to them because they make decent, user-friendly hardware. Comparable devices are copies of them, and usually more expensive. If prices rise, Apple will go up a bit more, but will that actually drive people away?

  7. Sure by finkployd · · Score: 5, Funny

    And why not, have you seen the earning reports? Apple is on the ropes. Record losses, losing market share, constant layoffs, etc. They clearly cannot support their current business model, hell at this rate they will be bankrupt in a year or two.

    I would go even further, obviously they are losing money hand over fist on hardware, but I don't think that OSX thing is doing them any good either. And lets face it, the iPod does not have wireless and is pretty lame. Chuck it all and go with the business that has a REAL future. I of course speak of iTunes music store. Look at Napster, they are racking the money faster than they can handle with just an online music store. That is the wave of the future my friends. I only hope Apple has the good sense to listen to reason on this one, and not delude themselves that they are a successful company. The numbers clearly show otherwise.

    Finkployd

  8. Yeah Yeah Yeah... heard it before by GateGuy · · Score: 5, Funny

    Apple... going out of business since 1976.

    --
    Maryland State Motto: If you can dream it, we can tax it.
  9. Re:For the record... by oyenstikker · · Score: 5, Insightful

    Can we PLEASE stop spelling "fanboy" as "fanboi"? It is stupid.

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    The masses are the crack whores of religion.
  10. Re:I can hear the Apple Fanboi's screaming now by UnknowingFool · · Score: 5, Insightful
    I for one agree. There really is no difference between a Mac and any PC now. It's all the same hardware in a slightly fancier case that costs you a bit more than a not so fancy case.

    The major components like CPU, memory, and HD are the same but it is a simplification to say that it's all the same hardware. Especially when it comes to laptops. Except for BIY PCs, PCs are not all that interchangeable when you buy from the major manufacturers. You cannot replace a Dell MB with a HP MB and expect it to work perfectly. If you've done actually pricing between a Dell and an Apple feature for feature, the Apple is cheaper. Dell's target customer are those willing to pay the lowest price, period. Apple is not interested in that customer so their design is different than Dell's.

    Right now Apple's hardware is really limiting as it does not have near the flexibility for a BIY or allowing for a good margin of tweaking.

    Some would argure one of the reason that OS X works so well it that it does not have to support the plethora of hardware that XP or Linux supports. Apple controls their own destiny when they control their own hardware. Again, Apple isn't looking to court the BIY customer.

    --
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  11. Apple doesn't make computers by hexadecimate · · Score: 5, Insightful

    They design them.

    Correct me if I'm wrong, but aren't ALL Apple products built under contract by factories in Asia?

    What could they possibly gain by turning their manufacturing over to Dell?

    This is not a slam at Apple. I own macs and ipods and I think they design great products. I just don't think there's an "Apple" factory out there churning out the gizmos. Why would they turn to Dell -- a company with a horrible, horrible track record for quality and reliability -- to make their products, when their current business arrangements seem to be working just fine?

    $10B in the bank, no debt, 12 profitable quarters in a row, growing marketshare...this needs fixing how, exactly?

    The Gartner guys must have mixed vodka with their Red Bull again.

  12. Re:For the record... by __aaclcg7560 · · Score: 5, Insightful

    My last laptop was a Dell Inspiron 1100. Within two months of getting the MacBook, the Dell laptop was in the closet. If you were to compare the MacBook with a Dell D620, the MacBook is a wonderfully engineered machine. While big corporations buy tons of Dell every year, corporate buyers care only about the price and not the user experience.

  13. Re:For the record... by rblum · · Score: 5, Insightful

    Yes, they sell a lot. And it's not top quality. From what I've seen there's about a 20% failure rate on machines. (I.e. needs a part replaced fairly soon. Usually the HDs).

    Keep in mind that huge corps also base their software on Windows, and that doesn't make that inherently better either. Huge corporations go with the flow - nothing to upset the cart, because that can get you fired. If you're old enough, you'll remember the "Nobody ever got fired for buying IBM" slogan. *That* is why Windows and Dell are prevalent.

  14. Re:Smaller builders are helpful by Mydron · · Score: 5, Insightful

    What Gartner fails to understand is that the winds of change say more about Intel then it does about Apple. Intel can't afford not to subsidize Apple or HP or Dell or anyone else. Intel is realizing that consumers, particularly Apple's consumers, don't really care what's on the inside. It could be Intel, AMD, PowerPC or SPARC and as long as the system is still running.br>
    The fact is, the processor has become a commodity. The "experience" and end-to-end design that Apple sells is not a commodity. Who has lost their completitive advantage? It sure isn't Apple, and they know that.

  15. Re:I can hear the Apple Fanboi's screaming now by perlchild · · Score: 5, Insightful

    But Apple can only be in the software business if they control the hardware, and prevent tweaking, because a great deal of their stability, not to mention their software team size, depends on that hardware control. Just because the hardware is not more powerful than say, an AMD64, it can still be a difference, if say, you get to test your code on it six months in advance. You can't test a DIY six months in advance.

  16. Re:For the record... by eln · · Score: 5, Informative

    Dell sells about as many computers as Apple does, annually

    That's just rubbish. Dell sold 37.3 million PCs last year, while Apple broke a record by selling 1.61 million Macs last quarter. Dell sells far more computers than Apple does.

  17. Intel 'subsidizing' Apple profits? by twotommylong · · Score: 5, Insightful

    So, let me get this straight,

    Dell strikes a sweet deal with Intel after opening up it's systems to the AMD line...

    HP muscles in and says it will go to AMD (I assume) unless it gets the same deal as Dell.

    Dell and HP are in a deathgrip to maintain market share for the corporate and household WinTel platform, and are being nipped at by Lenovo, BestBuy, Walmart, etc, for market share, house branding, and margins

    Apple, which has the luxury of owning premium software that can run on multiple platforms, let alone on an x86 platform, and is probably already paying slightly more (due to volumes) than Dell or HP, Apple is the EVIL one here, and should be punished by Intel asking for a higher per unit cost for components, because Apple is more profitable?

    I see this as ludicrous as Goodyear asking for Honda to pay [even] more for the same tire as GM and Ford, because Honda can afford to pay it... x86 is a freakin' commodity, like pork bellies, and batteries (SONY, pay attention!!!). It's an important commodity, but fundamentally, a chip is a chip, and it's just that.

    Intel is not subsidizing Apple... Intel is subsidizing the big boy PC maker market in order to stave off AMD and maintain market their share. This article infers that Intel will soon ask Apple to help subsidize this partnership, and apple will be in no position to fight back....

    I hope Apple says either "AMD called yesterday and built a proto system on the PLUON chip... It ran OSX without mods... doesn't need another Universal Binary... just plug and play" or "You know, you should come over sometime... the boys in the labs, They built a sweet OS X system that uses a CELL chip from IBM.... Obtw, here's our order for 6million Core 2 Duo and Quad CPUs... volume pricing hasn't changed... correct?"

  18. Let's Compare Dell vs. Apple Financials by Cr0w+T.+Trollbot · · Score: 5, Informative
    Let's look at the cold, hard (cash) facts, shall we? First Dell, from their most recent (Q2FY07) results:

    (in millions, except per-share)
    Q2, FY'07 Q2, FY'06 Change
    Revenue $14,094 $13,428 5%
    Operating Income $605 $1,173 (48%)
    Net Income $502 $1,020 (51%)
    Earnings/Share $0.22 $0.41 (46% )

    Now let's look at Apple from their most recent announced results (in their case it's Q4 FY06 vs. Q4 FY05):

    Q4 FY06 Q4 FY05
    Revenue $4.84b $3.68B
    Net Income $546m $430M
    Earnings/Share: $.62 $.50

    (Slashdot keeps taking out the spaces, which is why this looks funky.) So, even though Dell has a little more than 3x Apple's gross sales, Apple is the more profitable company. Dell's profits dropped by 51% between Q2FY06 and Q2FY07, while Apple's profits reached new records. Moreover, Apple's profitability and market share are both increasing, while Dell's is decreasing.

    And Apple would want to outsource manufacturing to a much less profitable and quality-conscious company why?

    Crow T. Trollbot

  19. Re:For the record... by 99BottlesOfBeerInMyF · · Score: 5, Informative

    If you compare prices on similar Apple and Dell systems, you will usually find that the prices are higher on the Apple side, but only 10-20%, and that in the high end the margin disappears and your most powerful systems cost about the same either way.

    Actually, you're out of date. Last year Apple systems were priced at approximately 14% higher than equivalent PCs, not Dells in general. This year, they are actually cheaper by about 5% to equivalent machines. You'll note, I don't say Dells, I say equivalent machines. That is because people conducting real market research soon discover it is hard to find an equivalent machine from Dell.

    Apple's customer support is legendarily bad when they think they can get away with it.

    Yeah, um, unlike all the other companies out there? Take a look at Consumer Reports for the last 5 years. Apple is one of the best for support, not the worst. You actually have to compare them to what else is out there. Sure, Apple support can really suck an egg, which makes it about twice as good as Dell's customer support that sucks two eggs.

  20. Re:My recommendation by PTscores · · Score: 5, Insightful

    Fortunately! There's a few so-called 'gurus' out there that haven't got a clue! To them, everything is a commodity! Innovation, creativity, design, development & customer service over the long-haul, ease-of-use, enormous complexity made simple, et al - are just commodities! These so called 'experts' and 'analysts' think all of these systems factors come along by chance - from garages! The majority of these desk jockeys couldn't design their way out of a wet cardboard box! Grasp the reality folks! These over-the-top talking heads are after publicity - the more outlandish and extreme, the more likely they'll be noticed! Try another perspective. Apple is not now and has never been in the 'hardware' business. Neither is IBM. Dell & Gateway are in the hardware biz. Apple isn't in the software biz either. Oracle, Adobe, Microsoft, Claris, & countless others are the software biz. Apple, like IBM and Boeing, is in the integrated systems business. Solutions and problem solving for end users. HP is also in the integrated solutions biz. Apple's R&D is dedicated towards original & unique designs, the true 'artwork' of the end users' experience. Anybody checked out the iMac's design in detail? Or the new Mac Pro interior? True works of industrial art - unmatched by anybody anywhere! And certainly not understood by 'guru' desk riders! Apple contracts to manufacture most of it's equipment & components for so many obvious reasons it doesn't justify words! Apple integrates thousands of parts & pieces to create user solutions that include, yep! Hardware with supporting systems and applications software - unmatched by anyone anywhere! Even hinting that Apple leave the 'hardware' business, reveals the author of such ideas as an unreliable source of technology industry info.

  21. Re:For the record... by 99BottlesOfBeerInMyF · · Score: 5, Insightful

    FF Market Share will drop over the next year.

    Actually it is based upon multiple methods of information gathering, including spot checking and anonymous tests.

    ...think that this thread has, if anything, established that Apple users are more willing than average to forgive and forget their favorite company's flaws.

    Wait a second, you take a jab at Consumer Reports' methodology and then you make an assertion like this based upon your views of what you read in a particular forum? Is that supposed to be a joke?

    You make a lot of generalizations and assumptions, but the truth is the best data to date indicates Apple's support is better than average and you have no data to refute that claim. If you objectively look at the information, the best guess is the Apple's support is better.

    ... lots of Unix types got suckered into using a system with lots of proprietary pieces.

    Have you ever considered that a lot of UNIX types know exactly what they are doing, but simply have different priorities than you do? Open source, free software is a feature of software, but considering only one feature rather than the whole package is absurd. I use OS X, Windows, Linux, and OpenBSD every day. Each has their strengths and weaknesses. I'd love to have a primary workstation that was completely open source. I'm just not willing to give up all the features of OS X or all the available library of software for Windows to do it. The sad truth is, for a lot of tasks, their is no good Linux solution. For a lot of tasks, Linux itself, regardless of the applications, is inferior. I don't have the time or money to get the features I want added to Linux and it is falling further behind on the desktop, not catching up. When Linux has functional system services I can use and a two step upgrade path to a new machine, via a firewire cable, let me know. Until then, Linus will be on servers and Linux and Windows will both be running in VMs under OS X on the desktop.