A Shopping-Scanner Darkly
An anonymous reader writes "Using functional MRI scans, researchers have found which parts of the brain are active when people consider buying something and can predict whether or not they'll ultimately bite. One of the main findings was that rather than weighing a choice between the pleasure of making a purchase and the delayed gratification of using the dough for something else, the brain is actually weighing between the pleasure of buying and the pain of forking over the cash."
From the Article:
"One of the main findings was that rather than weighing a choice between the pleasure of making a purchase and the delayed gratification of using the dough for something else, the brain is actually weighing between the pleasure of buying and the pain of forking over the cash."
So, in short, they are considering if the item is worth the asking price? That actually sounds a lot like a rational thought process to me.
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Clearly becomes impervious to pain when she takes my credit card and goes shopping for shoes.
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First Do Electric Sheep Dream of Civil Rights? and now A Shopping-Scanner Darkly? Next article we'll undoubtedly be called Flow My Oily Tears, the Android Said.
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I can see two likely results from this phenomenon. First, impulse purchases will be for a relatively low amount of money. People are less reluctant to part with a couple bucks. Secondly, larger purchases will be planned. The planning allows the purchaser to justify releasing the larger amount money.
I'd like to know if this extends to purchases made with others' money. Does a company purchase agent's brain operate the same way? Several jokes have been made in earlier threads about women buying shoes with the posters' credit card--does this effect still occur when the purchaser isn't personally responsible for the spending?
Advertisers and retail consultants of all sorts have a tremendous hunger for information. Anything they can measure might give them an advantage over their competition and the lengths they will go to are determined only by the competitiveness of the market they are in.
I do a fair amount of product photography. I sometimes sit in meetings where advertising and marketing people will go over my photos to pick the ones they want to use. The bulk of what they base their decisions on is how a particular shot makes them 'feel'. That and a whole host of boring antocedotes about how many seconds X type of person will spend making a buying decision about Y product and what factors will weight most heavily in determining the purchase. Some of the things they claim to know amaze me, that anyone would bother to study them.
What I've learned from all this is that every single aspect of any large chain store you visit will be the way it is because of some study (and sometimes by some vendor paying for a better position for their product). The color of the walls, the floor, the lighting. The way items are arranged on the shelf. The position of the packages. Their height above the floor. The quantity of each item and the selection within a category. The graphics on the package. The music playing overhead. The uniforms on the employees. The presence or absence of employees in a particular area. The relative position of competing products, of complementary products. The arrangement of departments throughout the store. The ease of ingress or egress in the parking lot. The lighting in the parking lot. The type of front doors. Signage. Leaflets. Whizzing spinning blinking lights to alert you the something wonderful is about to happen, some item will be deeply discounted.
Absolutely everything about every visit to every national level retailer will have been picked over in meetings both by the marketing department of the store you are in and by the marketing department of the product in that store.
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