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A Shopping-Scanner Darkly

An anonymous reader writes "Using functional MRI scans, researchers have found which parts of the brain are active when people consider buying something and can predict whether or not they'll ultimately bite. One of the main findings was that rather than weighing a choice between the pleasure of making a purchase and the delayed gratification of using the dough for something else, the brain is actually weighing between the pleasure of buying and the pain of forking over the cash."

31 of 107 comments (clear)

  1. Yeah, but by jhines · · Score: 3, Funny

    It is really going to be hard to fit the MRI machine in the line at the supermarket.

    1. Re:Yeah, but by venicebeach · · Score: 2, Interesting

      That's why you have to bring the supermarket into the MRI.

      What's cool about this study is that people were making decisions to buy with real money. They actually received the products they chose, for a price. fMRI studies, like much of cognitive science, often gravitates towards abstracted situations so that they can be tightly controlled. What's exciting is that now we are moving more towards scanning real-life situations.

    2. Re:Yeah, but by Hijacked+Public · · Score: 4, Interesting

      Advertisers and retail consultants of all sorts have a tremendous hunger for information. Anything they can measure might give them an advantage over their competition and the lengths they will go to are determined only by the competitiveness of the market they are in.

      I do a fair amount of product photography. I sometimes sit in meetings where advertising and marketing people will go over my photos to pick the ones they want to use. The bulk of what they base their decisions on is how a particular shot makes them 'feel'. That and a whole host of boring antocedotes about how many seconds X type of person will spend making a buying decision about Y product and what factors will weight most heavily in determining the purchase. Some of the things they claim to know amaze me, that anyone would bother to study them.

      What I've learned from all this is that every single aspect of any large chain store you visit will be the way it is because of some study (and sometimes by some vendor paying for a better position for their product). The color of the walls, the floor, the lighting. The way items are arranged on the shelf. The position of the packages. Their height above the floor. The quantity of each item and the selection within a category. The graphics on the package. The music playing overhead. The uniforms on the employees. The presence or absence of employees in a particular area. The relative position of competing products, of complementary products. The arrangement of departments throughout the store. The ease of ingress or egress in the parking lot. The lighting in the parking lot. The type of front doors. Signage. Leaflets. Whizzing spinning blinking lights to alert you the something wonderful is about to happen, some item will be deeply discounted.

      Absolutely everything about every visit to every national level retailer will have been picked over in meetings both by the marketing department of the store you are in and by the marketing department of the product in that store.

      --
      "Sacrifice for the good of The State" - The State
  2. In other words.... by StressGuy · · Score: 4, Insightful

    From the Article:

    "One of the main findings was that rather than weighing a choice between the pleasure of making a purchase and the delayed gratification of using the dough for something else, the brain is actually weighing between the pleasure of buying and the pain of forking over the cash."

    So, in short, they are considering if the item is worth the asking price? That actually sounds a lot like a rational thought process to me.

    --
    A goal is a dream with a deadline
    1. Re:In other words.... by WhyDoYouWantToKnow · · Score: 2, Insightful

      I seem to remember several months/years ago someone linked this to humanity's ancient roots as hunter-gatherers - when we were out scrounging up food, we had to think quickly and decisively and make immediate choices based only on what data were directly in front of us. Today, shopping presents enough of the right stimuli to re-activate this portion of the brain that circumnavigates costly (processing-time-wise) long-term thinking and instead makes quick, short-sighted decisions. Hence impulse buying from otherwise rational people. Does anyone remember this article? Or am I just making it up?

      Are you telling me that my desire to walk into the local electronics superstore and purchase one of those flat, wide-screen TV's with the really cool mirrors is actually based on an evolutionary, instinctual if you will, response passed along through the genetic roots received from my ancestors developed during their hunter-gatherer days and not based on the commercials that have been airing with the kid out in the middle of the field with the rainbow coming out of her hand?

      --
      "Oh drat these computers, they're so naughty and so complex. I could pinch them."
      Marvin the Martian
  3. Conspiracy? by cheftw · · Score: 5, Interesting
    --
    Always back up, never back down. ---- Think you're cool 'cos your uid is prime? Take mine, modulo the one digit integers
    1. Re:Conspiracy? by CRCulver · · Score: 2, Informative

      Who modded this off-topic? The title is indeed a clear reference to Philip K. Dick's A Scanner Darkly . As Dick was possibly schizophrenic and much of his work was about human perception and possible alternative functionings of the brain, it makes sense. The parent should've been modded up as informative.

  4. Is this Philip K. Dick day? by Anonymous Coward · · Score: 5, Funny

    Did I miss it? What's next... Slashdot story on immigration visas titled "Minority Import"?

    1. Re:Is this Philip K. Dick day? by hal2814 · · Score: 3, Funny

      Other upcoming stories:

      The Wiiplayers of Titan - A precog and a telepath attempt to figure out the supply chain so they can get their hands on a Wii.

      We Can Build You a Border Fence - A robotic Abraham Lincoln gets tired of the immigration debate and builds the border fence himself.

      Udik - A story on Jack Thompson and his video game crusade.

      The Three Video Game Consoles of Paler Eldritch - An indepth comparison of the Wii, PS3, and XBox 360.

      Wal-Mart Can Remember it for You Wholesale - A short piece on Wal-Mart's new vacation package sales plan.

  5. Well...duh. by O'Laochdha · · Score: 2, Insightful

    I mean, when you're considering whether to buy something out of the ordinary, do you think "but I could spend this money on something else!" No, you think "but I'll have less/no pocket money left..." Maybe then the other things come to mind, but the first thought is that you'll have a smaller surplus. On some level, the first may be why you want more money, but it isn't the first thing you think of. This isn't some hidden mechanism of our brains; it's pretty intuitive.

  6. Re:PKD FTW? by Teresita · · Score: 2, Funny

    We're loving the PKD reference titles today.

    We Can Remember Them For You Wholesale, as a matter of fact.

  7. That explains desire for free items by 192939495969798999 · · Score: 3, Insightful

    If the brain doesn't have to worry about forking over cash, that explains why free items are so ridiculously popular... even something that people would sign away their privacy or credit to get, like free t-shirt for credit card apps that you see all over any college campus.

    --
    stuff |
    1. Re:That explains desire for free items by King_TJ · · Score: 3, Interesting

      Well, really, most people who sign up for credit cards in order to get the free handouts are doing so because they already know their credit is sub-par, so they feel they've got nothing to lose.

      I remember back when I was in college, I basically had no credit info on file. I was a "ghost" in the machine, essentially. I was living in an apartment with a roommate who got the place under their name and info, so there was no record of me paying rent. I bought my first car, used, with a personal check - so again, no car loan. Nobody would issue me a credit card, because I was too uncertain of a risk. Therefore, when I went to a hockey game and was offered the "free t-shirt" with the team logo on it for applying for some VISA card, sure - I did it! Who cares? I knew I'd get turned down, but I got a free shirt for 2 minutes of my time filling out the form.

    2. Re:That explains desire for free items by drinkypoo · · Score: 2, Interesting
      If the brain doesn't have to worry about forking over cash, that explains why free items are so ridiculously popular... even something that people would sign away their privacy or credit to get, like free t-shirt for credit card apps that you see all over any college campus.

      I think that is more adequately explained by human stupidity... There is clearly a cost to handing over your personal data. I don't want blizzards of junk mail to descend upon me, so I don't even use my home address anywhere. These people just haven't taken the time to think about the results of their actions, thus their brain is unable to make the cost/benefit comparison; since they haven't thought rationally about the cost, it seems that there is none (but for some time which college students typically have in abundance, save for certain times of year.)

      --
      "You're right," Fisheye says. "I should have set it on 'whip' or 'chop.'"
  8. always pay cash! by coyote-san · · Score: 3, Informative

    This is why the financial advice that you always pay cash, not by check or credit card, helps you keep within your budget. I seem to recall that people cut expenses by 30% or so once they started forking over 2-3 $20s for dinner with a friend instead of a little piece of plastic.

    --
    For every complex problem there is an answer that is clear, simple, and wrong. -- H L Mencken
    1. Re:always pay cash! by WhyDoYouWantToKnow · · Score: 2, Insightful

      Isn't that one of the precepts of science? To give explanations for long-known behaviors.

      --
      "Oh drat these computers, they're so naughty and so complex. I could pinch them."
      Marvin the Martian
  9. This part of my girlfriends brain by Timesprout · · Score: 4, Funny

    Clearly becomes impervious to pain when she takes my credit card and goes shopping for shoes.

    --
    Do not try to read the dupe, thats impossible. Instead, only try to realize the truth
    What truth?
    There is no dupe
    1. Re:This part of my girlfriends brain by metlin · · Score: 2, Insightful

      Maybe you should hand her hard cash instead of a piece of plastic. ;)

  10. Philip K. Dick Day? by hansamurai · · Score: 4, Funny

    First Do Electric Sheep Dream of Civil Rights? and now A Shopping-Scanner Darkly? Next article we'll undoubtedly be called Flow My Oily Tears, the Android Said.

  11. Who funded this research? by Da+Rabid+Duckie · · Score: 2, Insightful

    Could it be Best Buy?

    I can see it now: the information they learn from this study ends up in their sales manuals on how to upsell customers and make them purchase more than what the needed/wanted.

    Joking, of course... but it could still happen.

    --
    (From the Laws of Japanese Animation) Law of Inherent Combustibility -- Everything explodes. Everything.
  12. This study would work well with eBay... by Anonymous Coward · · Score: 2, Interesting

    Show them all sorts of products with insanely low prices (new 19" LCDs from $99, 300 GB hard drives from $30, etc, etc) and see their reaction. Obviously, it will be positive. Then show them the (obviously) marked up shipping costs ($100 for the monitor, $70 for the hard drive). Then they should react negatively. Continue with the pattern until you find a point at which the person no longer is interested in low prices and considers looking at higher priced items to see if the shipping cost is normal.

    Certainly would have interesting results...

  13. Can we try for three PKD puns in a row? by gmezero · · Score: 2, Funny

    Can we? Can we?

  14. Spending others' money? by Dan+Slotman · · Score: 4, Interesting

    I can see two likely results from this phenomenon. First, impulse purchases will be for a relatively low amount of money. People are less reluctant to part with a couple bucks. Secondly, larger purchases will be planned. The planning allows the purchaser to justify releasing the larger amount money.

    I'd like to know if this extends to purchases made with others' money. Does a company purchase agent's brain operate the same way? Several jokes have been made in earlier threads about women buying shoes with the posters' credit card--does this effect still occur when the purchaser isn't personally responsible for the spending?

  15. The "pain" of forking over cash... by turrican · · Score: 2, Funny

    I've stated for years that when writing out checks for bills and such that it "physically pains me" to do so.

    I'll have to show this article to my significant other as scientific proof that I'm not just being dramatic when I say that.

  16. Profit? by Aqua_boy17 · · Score: 3, Funny

    Not only that, you're going to zap every credit and debit card within an appreciable radius and I'm thinking you'll know pretty quickly if the guy in line next to you has a pacemaker or any other metallic implants.

    OTOH, a lot of jewelry and loose change is going to fly to the center of the machine when you fire it up in the checkout line, so that may offset your costs somewhat.

    --
    What if the Hokey Pokey really is what it's all about?
  17. Re:Philip K. Dick Day? by Jon+Luckey · · Score: 2, Funny

    First Do Electric Sheep Dream of Civil Rights? and now A Shopping-Scanner Darkly? Next article we'll undoubtedly be called Flow My Oily Tears, the Android Said.

    Hmm, why not BladeRIAAnner?

    --
    -- 3 events that reshaped the world in the 20th century: WW1, WW2, and WWW
  18. Re:Orwell was right... sort of by Inverted+Intellect · · Score: 2, Interesting

    If stores want a better hold of a customer's wallet, shouldn't they perhaps focus a little less on the actual putting of items in baskets, and suchlike, and a little more focus on the actual forking over of cash?

    If they manage to somehow make that experience easier for customers, perhaps they will find themselves more inclined to fork cash over to their stores rather than their rival's.

  19. Economist Over-Think by adavies42 · · Score: 2, Insightful
    One of the main findings was that rather than weighing a choice between the pleasure of making a purchase and the delayed gratification of using the dough for something else, the brain is actually weighing between the pleasure of buying and the pain of forking over the cash.

    Well, duh. Only economists actually think about opportunity cost. Everyone else considers spending vs. not spending. (Not to say they're wrong, since they're not, it's just that they have a tendency to over-estimate the depth of thought people put into economic decisions.)

    --
    Media that can be recorded and distributed can be recorded and distributed.
    -kfg
  20. Re: "I sometimes wonder if god's just a mean kid." by Sponge+Bath · · Score: 2, Insightful

    ... God's equivalent of an 8th grade project and he got a D-?

    Who is qualified to rate God's work?

  21. Home Depot by User+956 · · Score: 3, Funny

    shouldn't they perhaps focus a little less on the actual putting of items in baskets, and suchlike, and a little more focus on the actual forking over of cash?

    Yeah, Home Depot's got that one nailed with their "self-checkout" debacle. They make you focus on the forking-over-of-cash so hard that it makes you want to leave your pile of crap at the register and go shop somewhere else.

    --
    The theory of relativity doesn't work right in Arkansas.
  22. Close but no cigar by ColdWetDog · · Score: 2, Funny
    In short, for the time being the best way for Best Buy to manipulate you is through visual advertisement and by talking to you.

    No, the best way would be to have half naked women sidle up to you and tell you they will go home with you only if you buy something expensive.

    I, for one, would welcome our half naked female overlords.

    --
    Faster! Faster! Faster would be better!